Payment for Service

At CNAHSI, we are committed to building a successful physician-provider relationship with you and your family. Your clear understanding of our Patient Financial Policy is important to our professional relationship. Please understand that payment for services is a part of that relationship. Please ask if you have any questions about our fees, our policies, or your responsibilities.

Insurance

We gladly accept all major insurances, including Medicaid, Medicare, Blue Cross Blue Shield of Alabama, Tricare, and most commercial insurance plans. We will bill your primary insurance company as a courtesy to you. To properly bill your insurance company, we require that you disclose all insurance information including primary and secondary insurance, as well as any change of insurance information. Failure to provide complete insurance information may result in patient responsibility for the entire bill. If your insurance company is not contracted with us, you agree to pay any portion of the charges not covered by insurance, including but not limited to those charges above the usual and customary allowance. If we are out of network for your insurance company and your insurance pays you directly, you are responsible for payment and agree to forward the payment to us immediately.

Co-pays, Deductibles, and Payments

All co-payments, deductibles, and past due balances are due at the time of check-in unless previous arrangements have been made with our business office. As a reminder a deductible is the amount you pay for healthcare services before your insurance starts to pay anything. This is due at the time of service. We accept cash, checks, money orders, Visa, MasterCard, Discover, and debit cards. Unpaid balances past 90 days of service will be turned over to collections unless previous arrangements have been established with our business office. We reserve the right to place balances in bad debt collection.

Please pay your balance while in the office . If you need to pay from home, you can pay by logging in to your patient portal or by calling us at 256-533-6311 and selecting option 4 .