What are
dialers?
Auto dialer is a device used for making outbound calls. It dials the phone number, connects to the call center or other devices for incoming calls. It is an intelligent instrument, which is capable of storing records of the calls made and the number of attempts made to connect with the customer. Auto dialer is basically used by the telemarketing companies to conduct telemarketing campaigns.
An
Predictive
dialer Predictive dialers use dialing algorithm to decide when an agent will be available to handle the next outgoing call. They even dial numbers automatically and sequentially based on the prediction. Also, they have capability to detect busy signals, answering machines, voicemail, and disconnected calls
cloudshoPe technologies Cloudshope is a leading Dialer provider brand in Mumbai. Cloudshope provides 4 dialers which helps the businesses to grow their business by managing their sales team and get call center services. The 4 dialers are as follows:• Sequential Dialer • Manual Dialer • Preview Dialer • Predictive Dialer
Features oF dialers
REPORTS- If you are using preview, predictive or sequential dialers you will get all the reporting details
your dashboard whose login credentials will be provided
us.
you
easily
the status
the calls scheduled.
LIVE DASHBOARD- In Live dashboard you will be able to monitor the live campaign scheduling status weather the calls
being connected, disconnected, connecting, campaign login
logout etc details in live call logs.
CRM Management- CRM stands for customer relationship management use for Interaction with the customer to analysis of the data. It helps the company to connect with the customer in easy way.
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thanKYou Contact usE-Mail:- info@cloudshope.com Mobile no. : - 90278-90278 Toll-Free no. : - 1800-313-8282 Address: - Cloudshope Technologies Pvt. Ltd., 11th Floor, 1141-1142, I-Thum Tower B, Sector-62 Noida, UttarPradesh 201301, INDIA