Receptionist: A Profession With Heart
A Warm and Friendly Place Wow! What a great atmosphere! I love the celebratory decorations! It’s so clean!
Entering a Lobe clinic means deciding to take control of your hearing health and being brave enough to seek professional help. It can be intimidating, so your first contact with the clinic must be gentle and empathetic, whether you’re calling or going in person. It’s easy to underestimate how mighty small acts of kindness can be for people.
Once again, the receptionists are the ones who bring a little magic to your appointment. They don’t just check people in and make appointments—they also do several “invisible” tasks, like: ª
Disinfecting common areas
The people at the front desk are the first set of listening ears you’ll encounter at a Lobe clinic. You can tell them what you’re going through and ask them any questions on your mind. They’ll make sure they understand your situation to guide you to the resources that best fit your needs. They’re also there to efficiently help you make an appointment within a reasonable timeframe.
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Putting up holiday decorations to create a festive atmosphere
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Creating a welcoming environment
A Ray of Sunshine Versatile, cheerful, and dedicated, our receptionists are the heart of our clinics. Without them, our patients wouldn’t be able to enjoy the warmth and care that turns a simple appointment into a friendly meeting. They also allow the hearing health and communication professionals who practice at Lobe clinics to give you their undivided attention. These people with hearts of gold make patients a priority every single day.
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They’re behind it all! The next time you’re at a Lobe clinic, please join us in saying a big THANK YOU for all the little things they do every day! If you are interested in working as a receptionist at a Lobe clinic, please send your resume to rh@lobe.ca.
Marie-Ève Bernier Clinical Operations Assistant
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