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September 13th 13th ···14th 14th 14th···15th 15th 15th September 13th The International Centre Centre Centre···Telford Telford Telford The International International

Catch up up on on the latest latest developments developments in the world world of of locksmithing locksmithing & security security For more more information information and to to register registervisit visit

™ Exhibition Exhibition ™ Training Training ™ Networking Networking The The dedicated dedicated dedicated locksmithing locksmithing locksmithingand and and physical security physical security security exhibition exhibition exhibitionin in inthe the theUK. UK. UK. MLAEXPO Expo 13 13 is issponsored sponsoredby: by: MLA

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Editor Patricia Gwynnette Director Rob Exley Director Ian Wilkinson



Finance Director Ryan Exley Sales and Marketing Manager Diana Durmaz 01226 321 450 PR and Features Executive Sheilah Reed 0114 288 5988 • 07880 990 144



08 Working Together to Unlock New Business

24 Andy Gets Back Behind the Wheel!

“When economic times are tough, we all have to work harder to identify new opportunities to maintain business growth” says Grant Macdonald, Managing Director of Codelocks. Grant outlines how locksmiths must take the time to discover how and why they need to keep up with the latest access control products – rather than just sticking to what they already know.

After more than two decades away from motor rallying, auto locksmith car enthusiast 54 year old Andy Fagan got back behind the wheel to take part in the 55th Cambrian Rally which took place on 20th October in North Wales – on one of the toughest off-road forest rally routes in Britain.

18 Significant Progress & Broader Focus for MLA Dr Steffan George explains how the Association is making real progress as it approaches the end of an eventful 2012 and the start of a New Year.

28 Duffells UPVC Repair Open Day On November 10th 2012 Duffells held their UPVC Repair Open Day at their premises in Croydon. The event was extremely popular and featured a wide range of new and innovative products specifically aimed at the UPVC repair market.

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“When economic times are tough, we all have to work harder to identify new opportunities to maintain business growth” says Grant Macdonald, Managing Director of Codelocks. One option is to look and see what we can learn from working closely with others in the same industry. Grant outlines how locksmiths must take the time to discover how and why they need to keep up with the latest access control products – rather than just sticking to what they already know. Hickleys Automotive Academy continues to go from strength to strength with the addition of another well-designed new course, and accreditation from the Career Transition Partnership granted the company Preferred Supplier Status. David Cameron described burglary as a crime of violence as the Conservatives set out plans to give homeowners more rights against intruders who break into their homes. The PM branded burglary a ‘crime of violence’ as he backed plans to give householders more powers against intruders. “When that burglar crosses your threshold, invades your home, threatens your family, they give up their rights,” he said. Speaking at his Party’s annual conference, where Chris Grayling, the Justice Secretary, later outlined the proposal dubbed “batter a burglar,” the Prime Minister revealed that he himself had been a victim of several break-ins. We do hope that security at No 10 and Chequers is up to the mark…. Tina Hughan, Head of Marketing for ASSA ABLOY UK examines how a holistic approach to security can help maintain



budgets and provide a more manageable security system. Holistic security is the application of several security systems integrated to work as one. It is also, Tina says, a ‘single supplier solution’ that is translating to hardware products and security systems, with holistic security seen as a more effective method for providing building access and protection – something locksmiths should be aware of, and can become integral to its delivery. CCTV by its very nature will always be a contentious issue. But there is no doubt that it is here to stay. It is how you use it that counts, says Alex Carmichael of the BSIA, responding to criticism from Andrew Rennison, the first surveillance commissioner. A timely reminder that the change of seasons and dark nights mean many more opportunities for criminals, and so present more opportunities for locksmiths and other security professionals to publicise their services to domestic and commercial markets through as many channels as possible. Pat, Editor

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SECURITY EXCELLENCE AWARDS 2012 - winners ACS Champion of the Year: ETDE FM Contract Security Manager of the Year: Gavin Buttigieg (The Shield Guarding Company) Contribution to Standards in the Security Sector: Register of Chartered Security Professionals Customer Care Initiative of the Year: Radius Security – Preston City Centre Taxi Marshalling Initiative Environmental Initiative of the Year: Magenta Security Services – Magenta’s Green Legacy Event Security Team of the Year: Showsec – Diamond Jubilee Event Security Team

In-House Security Manager of the Year: Martyn Guiver (Northern Rail) Integrated Security Solution of the Year: Scotshield Fire and Security – North Lanarkshire CCTV Control Room International Achievement Award: The XFOR Group IT Initiative of the Year: G4S Cash Solutions (UK) – The Move To Total Online Recruitment Large Security Installer of the Year: Kings Security Systems

Security Innovation of the Year: Pyronix – Enforcer Two Way Wireless System Security Partnering Initiative of the Year: CIS Security and Newbould Guardians Security Recruitment Consultancy of the Year: SSR Personnel

Security Consultant of the Year: Emma Shaw (Esoteric)

Security Training Initiative of the Year: Pilgrims’ Group, Pilgrims SAFE Training

Security Guarding Company of the Year: MITIE Total Security Management

Small to Medium Security Installer of the Year: Lifeline Alarm Systems

LOCKSMITHS HAVE SOME INTERESTING HOBBIES…. Following requests from LSj readers, we are re-commencing our popular series on what locksmiths get up to in their spare time. In the last series, we met an auto locksmith lady with a penchant for fast motorbikes, a locksmith who took to the air with a glider to de-stress after a hard day – another who got his kicks exploring the ocean depths all over the world; and a man who wasn’t Scottish but who’d become expert at the bagpipes and looked mighty impressive in full Highland dress. If you have an interesting or unusual pastime (anything legal that is!) and would like to take part in the new series, please email with your full contact details and we will do the rest. We can’t wait to find out what else you lot get up to!

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CELEBRATING 18 years together Kenrick has celebrated 18 years of working with the Bristolbased trade door and window fabricator, MB Frames. And to mark the special milestone, MB Frames has become one of the first fabricators in the industry to use Kenrick’s new Excalibur XL shootbolt locking system. Excalibur XL is fitted as standard on MB Frames’ Classic chamfered and Encore fully sculptured window systems. The Secured by Design approved multipoint locking system is said to be ‘extremely quick and simple’ to fit. Durable and reliable, it benefits from a reinforced pressed steel faceplate to provide superior strength and reliability. Excalibur XL also features a robust unhanded die-cast gearbox and patented bi-directional die-cast claws.

The Excalibur XL system is covered under MB Frame’s Royale security pledge, which is one of the most comprehensive guarantees available in the industry. It provides free security cover, up to £500 towards the cost of replacing a damaged window and up to £500 towards the cost of replacing stolen property for a period of 10 years. Phil Purnell, MB Frames’ general manager, said: “Having worked with Kenrick for many years, we know that their service is always superb and their products are of a consistently high standard, whilst representing great value for money.” Steve Williams, Kenrick’s sales and marketing director added: “In such an unpredictable and competitive climate, we are delighted to celebrate such a long standing relationship with MB Frames.”

‘superior strength and reliability’

Victims to pick offenders’ punishment Victims of crime will be able to decide how offenders are punished, under new proposals outlined by Home Secretary Theresa May. Ms May said she planned to allow victims to choose the penalty imposed on criminals, including replacing damaged property, paying compensation or simply saying sorry. She pledged home owners should no longer feel “powerless” against offenders, and promised to “put the victim first”. “One of the big problems for the victims of anti-social behaviour is that they feel powerless,’ Ms May said. “Somebody does

something to them or their property and they feel they don’t get reparation, or feel they are not part of the process.” She added they could also stipulate the perpetrator repaired property they had broken, or carried out work in the community. If criminals refuse

to accept the conditions, they will be subject to normal court proceedings. It is understood the options for punishments, called the “community remedy” will be laid out in a menu-style list for police commissioners to work from. Ms May added: ‘It’s also about giving victims transparency. One of the complaints I hear very regularly from victims is that they have reported an incident to the police but they don’t know what happens after that. It’s about putting the victim first. They’ve suffered and they should have a say in what happens.”

HICKLEYS LAUNCHES NEW TOOL RANGE AT ALEX New range of “thru the door” vehicle opening tools. Hickleys chose the ALEX show held on 27th and 28th October to launch its new range of vehicle opening tools for the Auto Locksmith market. This new range of high quality tools is now available to the European market after a partnership agreement with America’s leading “thru the door” opening tools. This new range of reach tools and lassos, lever bars and airbags, door



protectors and illumination devices makes an excellent partner to the range of top quality Lishi lock picks and decoders already offered. In the range of tools Hickleys has included three kits the “Super Combo”, “Night command” and “Jack set” developed to meet the needs of all types of customer s - whether you are an Auto Locksmith, recovery company and breakdown assistance patrols, these kits offer night

illumination, door levers and opening reach tools. One of the most popular tools is the Access Smart lamp, a new idea that is set to become a must have tool for everyone working on vehicles during the dark hours. The Access Smart lamp secures to the outside of the vehicle window and floods the vehicle interior with daylight making working inside the vehicle

easy. This is achieved with 24 strategically placed LEDS on a mirrored surface giving a wide and consistence brilliance.

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WORKING TOGETHER TO UNLOCK NEW BUSINESS By Grant Macdonald, Managing Director, Codelocks “Coming together is a beginning; keeping together is progress; working together is success’. Henry Ford When economic times are tough, we all have to work harder to identify new opportunities to maintain business growth. One option is to look and see what we can learn from working closely with others in the same industry. By putting greater emphasis on close working relationships and sharing knowledge success will be easier to achieve. If we apply this theory to the access control industry then locksmiths can learn a great deal from lock manufacturers, and vice versa. But how do we make this work in practice, and what do we need to do together in order to maximise business potential? Take the time to invest We understand that when locksmiths run their own businesses, time can be the limiting factor when trying to keep up to date with the latest product developments and technology. There are thousands of access control products on the market today, all of varying quality and purpose. But just sticking to what you know can be limiting for the long-term future of a business and will not encourage customers to adopt new products when they are launched into the market. For example, take basic digital mechanical locks. Many of these products have been sold and installed for a variety of applications in schools, hospitals and universities since they were introduced in the early 1980s. Since then we’ve also seen the introduction of electronic digital locks, many of which can be used to upgrade the mechanical lock as they offer much more in terms of functionality. Yet mechanical locks are still being specified and this represents a huge opportunity for the locksmith who has taken the time to understand the benefits of the electronic digital lock over its mechanical counterpart.



Getting the most out of the manufacturers When looking for ways to create new revenue streams, locksmiths should take their lead from the manufacturers and make the most of opportunities or special offers when they arise. We are currently running free training courses for locksmiths at our HQ in Newbury, Berkshire. The training course is designed for those who want to refresh their technical knowledge of digital push-button locks and familiarise themselves with the full Codelocks mechanical and electronic product range. We give installation advice, as well as tips for servicing and programming. The training takes place in a hands-on environment, which is not something you can achieve by looking through wholesale catalogues. Gaining an in-depth understanding of the Codelocks product range will make it easier to identify new business opportunities, and give locksmiths more confidence to specify and recommend new products to their customers. So far the feedback has been very positive, with 100% of the participants agreeing they had benefited from spending a few hours in training and have gained practical knowledge they can use on a day-to day-basis.

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NEW ADDITIONS TO ICONIC URMET RANGE Urmet has added several new and improved features to its iconic range of stainless steel door entry panels. The S-Steel now replaces the original K-steel range, which has been selling in the tens of thousands for well over a decade. As testament to Urmet’s dedication to manufacturing excellence, the company has maintained the classic design of the K-Steel but succeeded in making an already outstanding panel, even better. Originally launched in 2000, the K-Steel was, and still is to this day, the first and only modular stainless steel, vandalresistant panel to be IP45 and IK09 rated. Urmet’s product development team has based their new design around keeping these key performance features whilst at the same time creating a more aesthetically pleasing panel. The new S-steel range is smaller and cleaner looking but at the same time has the robust and quality feel that distinguishes Urmet products from that of other manufacturers.

The panel modules are based on the proven formula used in Urmet’s Sinthesi range so are quicker and easier to install within the frame. More importantly, however, is the fact that it’s now possible to integrate Paxton proximity panel mount readers (Paxton product code - 390-135). Back lighting LED’s are now white and are pre-arranged for daylight energy saving. The camera LED’s can be disabled so you can permanently power the camera to record the image via a CCTV system. Urmet have enhanced their DDA compliance by adding ‘call in progress’, ‘speak’ and ‘door is open’ voice commands to a new traffic light module and the colour camera now comes as standard with a 120 degree wide angle lens. Inductive loop modules are also still available. As expected, Urmet has made the new S-Steel compatible with all of their technologies including analogue, digital, 2Voice 2wire and IPervoice IP systems.

Another opportunity for locksmiths is to look for access control products that they can specify over and over again and purchase these products in volume from the manufacturers when they are offered at a discount. For example, we offer regular promotions on our CL600 product, which is a perfect ‘retro fit’ for other popular mechanical locks on the market. The CL600 is less expensive, has more features and is designed to fit in the existing door preparation making it the ideal choice when tasked with finding a replacement lock. It’s not all one-sided Knowledge sharing shouldn’t be all one-sided. Manufacturers have a lot to gain from the feedback locksmiths can give them. Having day-to-day contact with end users, locksmiths have a valuable insight into the applications for the locks they specify. Feeding this information back to the manufacturers, along with information about the common problems end-users face is invaluable market knowledge. For example, the feedback we gathered from the locksmiths who attended our training sessions suggested that end-users perceive the programming of electronic push-button locks as difficult. In fact electronic locks are as easy to use and operate as mechanical ones but with added benefits such as; programming at the keypad, multiple codes, one-time user codes, auto and remote release options. Another locksmith raised the issue of the wide availability of cheaply produced electronic access products that fail on a regular basis. As a manufacturer, we can use this

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‘The working relationship between locksmiths and manufacturers is symbiotic’ information to help us develop innovative products and further improve quality. In fact, Codelocks already has several initiatives in the pipeline that will help make electronic push-button locks more user friendly. All our products are designed in Europe and manufactured at our own facility in China and by having complete control of the manufacturing process we can offer high quality, reliable products. Win-win situation The working relationship between locksmiths and manufacturers is symbiotic. Success for one is critical for the success of the other. We’d like to continue working closely with locksmiths and would like to hear from anyone interested in participating in our free training sessions later on in the year, or willing to test our products and write a review, or with interesting or unusual applications for our products. We’re always on the lookout for success stories that feature our products, locksmiths and their clients. If you have any other suggestions on how lock manufacturers can help locksmiths, then please let us know. For more information on our free training sessions go to: or email: view/free_training or email:




UK Locksmiths Association (UKLA) training courses 2 DAY / 3 DAY LOCKSMITHING COURSE 1. INTRODUCTION The courses have been brought to you by the UK Locksmiths Association. There are 2 day and 3 day intensive course that cover the every day life of a mobile locksmith. The courses will be extremely beneficial for anyone setting up as a mobile locksmith, thinking of setting up in business, trying to get into a locksmith company or just interested in the subject of locksmithing and would like to know what it’s all about. There is NO written work whatsoever. It is completely hands on as this is the best way that you will learn. You can take notes if you wish but course notes are supplied upon completion in your closing pack. We are great believers in that you will only learn something if you do it yourself. There is no point in our tutors covering a subject and then moving onto the next without the student actually completing the subject themselves. The course has a limit of 4 students so that you have maximum attention from the two tutors. 2. COURSE DURATION Courses start every Monday on a weekly basis from 09:00 hours to 16:30 hours. However the tutors will stay longer until the student is satisfied that he / she understands what has been covered and is 100% confident. The 2 day course runs from Mon - Tue. Price ONLY £595.00 including VAT. The 3 day course runs from Mon Wed. Price REDUCED FROM £895.00 including VAT to £695 including VAT for a Limited Period Only. You are more than welcome to come and visit our training centre at an arranged time before booking. This gives you the option of checking us out and seeing for yourself how good the training is before you actually pay. There is no obligation to pay anything for this option.



3. LOCKSMITH COURSE SYLLABUS The 2 day course covers the following (run on Monday - Tuesday): • Stripping and re-assembling locks • Rim cylinder lock picking • Mortice lock picking • British Standard Insurance approved lock opening • UPVC lock opening and mechanisms • Many lock opening tools used incl letterbox kit, cards, electric pick gun plus more • Rim cylinder lock fitting • Euro cylinder lock fitting • Mortice lock fitting • Key cutting • Advice on how to set up your own mobile locksmith business • ONGOING FREE 24/7 helpline • Food and refreshments available throughout the day for FREE • Course notes and information pack for everything that has been covered. • Comprehensive full colour drill point template manual • A list of companies who can supply you with sub contracting work • Advice on how to get private work • A list of Locksmith tool and stock suppliers with application forms supplied • Be a member of the UK Locksmiths Association • FREE advertising with the UK Locksmiths Association • Exclusive discounts for ALL students purchasing tools

The 3 day course covers the following (run on Monday - Wednesday): If you decide to take the three day course you will have already completed the first two days which is mentioned above. Day three is dedicated to gaining access and picking open Insurance Approved mortice locks (like Chubb locks). You will be fitting numerous locks, drilling through the locks and picking them open using various techniques. • You will fit a Yale Nightlatch from fresh. • You will be keeping all the locks, drill bits as well as the wood that the lock has been fitted into to. This enables you to carry on practising once you have completed the course. This will be a major asset for confidence building and heightening your skills. • The extra lock fitting will bring you upto speed for when you are out working. 4. WHY UKLA? We are your one-stop Locksmith company. You can join the UKLA without any fuss, purchase tools and stock immediately or whenever you feel ready. We have an excellent 24 hour 7 days a week helpline service which is excellent back up for you and your company. You do not have to take any exams or complete any more unnecessary courses after completing the one course with us thus saving you a lot of money for which you can spend on other sides of your business. On completion of the course not only will you be ready to start immediately but you are also awarded the recognised certificate which enables you to purchase ALL locksmithing tools and stock from suppliers all over the UK. You will be given locks from us so you can practice once you have finished the course. We can also supply you with locksmith tools and stock IMMEDIATELY at trade price so that you can practice right away.

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Next Course Date: 2/3 day Locksmith Course Mon, Dec 17th, 2012, @8:30am - 4:30pm

We sell a huge range and amount of key cutting machines cheaper than anywhere else in the country. We give guarantees and next day free delivery. Our training centre is purpose built for Locksmith courses. Everything has been perfectly designed for optimum training. We have all the tools and safety equipment so you will not be asked to bring anything. We have two tutors who give maximum attention and have a world of patience so you are really getting value for money. Once you have completed the course you will view this as an investment rather than an expense. You’ll earn this back within 3 to 6 quick jobs. You’ll be surprised on how much you can learn in two - three days! And as mentioned earlier we have an ONGOING FREE helpline so if you have any questions then we’re only a phone call or e-mail away. It doesn’t matter what the questions are, we are here to help. There is a lot of work out there for locksmiths. Wherever you are there are millions of people near you in your City, Town or Village. Everyone of those persons has AT LEAST one key that they can lose, leave in their house or break in their lock. This means a quick, easy and profitable lockout situation for you. For example there is 7.5 million people living in London with each person owning an average of 3 keys. That’s a possibility of 22.5 million keys / locks that will need to be dealt with at some stage. Locksmithing isn’t just about people getting locked out. You can supply and fit lock swapovers, additional locks, lock upgrades, repair locks, arrange keyed alike services (one key fits all locks) plus so much more. With Security being a major issue the public are beginning to add security to their homes and offices. Garages have become a major issue lately and we show you what is available to fit at the moment.

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4.1 UKLA CERTIFICATION The certificate that you receive upon completion is recognised by all the Locksmith suppliers throughout the UK. This is required in order to purchase your lock picking / opening tools as well as your stock. You receive comprehensive notes at the end of the course that gives you a breakdown of what to buy especially if you are on a budget. 4.2 NEW CAREER OPPORTUNITY Locksmithing is a very well paid occupation. Depending on what area you are in you could charge anything from £50-95 per hour labour + parts and materials. If you decided to attend a late call out (often an emergency) then you’ll be getting double or treble depending on the circumstances. This is of course totally upto you on how you run your pricing but we do discuss costings and prices on the course. When you have such little overheads (normally just a van, tools, stock and phone) you can see how profitable it is to be a locksmith. We have taught students who are now earning over £60k pa. 4.3 ADVANTAGES We supply you with a list of companies who will supply you with sub-contract work as well as advice on how to get private work. We supply you with a detailed full colour drill point manual. This is required if you are drilling out a mortice lock (like a Chubb lock). The manual is a massive help in these situations as we have colour pictures of the locks, where to drill and also a picture of the mechanisms behind it so you can easily bypass it. Unlike some other courses this is included in the price. You will be using the key cutting machine so you will see how easy it is to cut keys. This is an extremely profitable part of the business. Some mortice (like a Chubb) key blanks costs under 60p and you could charge between £5.00 - £12.00. Cylinder (like a Yale) key blank costs 10p and you can charge between £3.00 - £9.00. Not bad for two minutes work. We receive excellent feedback from students who have attended our course and we personally guarantee you will not leave disappointed.

SUMMARY OF UKLA COURSE • You can book the 2 day course and then carry onto the third day if you wish. • You can complete the course without having to be a UKLA member. • You can complete the course and then be a UKLA member immediately afterwards or whenever you feel ready. • You can pay to be a member of the UKLA now and you have completed the course you will be put on the website so you can get work. We must have received your Data Protection Form, membership form and two passport photos in order for membership to become a member . • You will receive 12 months free advertising on the website once you become a UKLA member - yearly subcription of £175 incl. VAT. • You are guaranteed the course certificate. • Lunches and refreshments are included at no extra charge. • You have the option of spending day(s) out with the “Master Locksmiths & Security Services” doing Locksmithing work. They are mobile locksmiths. They charge £50.00 per day for this privilege. This option can only be an option once you have completed the course. • You can purchase tools and stock from us on the day if you wish at discounted prices. • You can purchase the “UKLA starter pack” which consists of the jost popular locks on the market. COURSE COSTS The 2 DAY course costs only £595.00 including VAT, which includes full training, 24/7 helpline, certificate, drill point manual, course notes, lock supplies, lunches and refreshments. The 3 DAY course - Price REDUCED FROM £895.00 including VAT to £695 Including VAT for a Limited Period Only, which includes full training, 24/7 helpline, certificate, drill point manual, course notes, lock supplies, all locks and materials used on third day, lunches and refreshments. We accept all credit and debit cards (over the phone), cheques and cash. If you’re still not convinced that we are the best then please call 020 8590 7111 or visit our website at




LOCKING INTO THE HOLISTIC APPROACH As building costs continue to come under scrutiny, Tina Hughan, Head of Marketing for ASSA ABLOY UK, examines how a holistic approach to security can help maintain budgets and provide a more manageable security system. Increasingly, the introduction of legislation, such as the recent CE marking recommendations, and the amalgamating of service providers has led to a preference for a full specification solution. Not only is this seen as a more efficient and cost-effective way of working but it is also recognised as a greater assurance on the quality of products and services. This ‘single supplier solution’ is also translating to hardware products and security systems, with holistic security seen as a more effective method for providing building access and protection – something locksmiths should be aware of, and can become integral to its delivery. Holistic security essentially refers to the application of several security systems that are integrated to work as one cohesive security structure – this can be applied across multiple applications, such as education facilities, commercial premises and healthcare buildings. This follows the principle that security should be seen as an entire system, with individual elements retaining their distinctive functions but integrated to provide a holistic security system.



The purpose of this is that rather than working as autonomous components the individual security products enhance and work together to produce an effective system. In the same way that departments work more effectively when they are integrated and aware of the other’s function, the same can be said of security products and protocols. Underpinning most holistic security systems is security technology. This includes the basic elements such as door hardware and locking products through to complex access control products and corresponding software. The integration of these elements is crucial to providing a sound base for the introduction of secondary security considerations. The next area considered in a holistic security programme is adding staff and basic procedures. Not only must the base layer of products be integrated with staff – their ability and movements - as well as procedures, it is also vital to request feedback from staff for the continual improvement of security practices and policies. SIMPLICITY IS KEY When planning to apply this approach, simplicity is key. Building up security in layers or extending systems and buildings over time can easily lead to interference, overlap and disengagement. To ensure all

parts connect and operate simultaneously both within and between the layers, the simpler the system or process the better for ensuring optimum correlation. Essentially, this approach to security planning avoids the ad-hoc addition of systems that do not interface with current products and technologies, ensuring all elements interact with one another. Holistic security is believed to deliver the optimum outcome in terms of cost, efficiency and effectiveness. So, what does it mean in practice for locksmiths. As this approach is becoming more popular across the board in both commercial and residential builds, locksmiths not only need to be aware of its fundamentals but also how their services and products work within this method. An understanding of the principles and holistic framework can lead to greater profit margins for locksmiths, as the systematic approach makes upselling and upgrading to higher value goods an ‘easier sell’. Products that interface with others or can form multiple functions are more likely to command higher profits and their benefits can be seen within an entire security system, justifying any potential upgrade in specification.

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In addition, as locksmiths begin to view a building’s security as an entire system rather than individual components, this creates the opportunity for add-on and value added sales. Whilst locksmiths may not necessarily supply a full access control, CCTV or fire alarm offering there will be elements within a holistic approach where cross-selling is appropriate. This potential cross-selling and holistic approach should encourage locksmiths to stock a greater depth of products, as well as those that command a higher price. Increasingly end users and specifiers

prefer to obtain products and solutions from a single source, ensuring quality and simplifying the specification process, therefore locksmiths can potentially win more specification work and lucrative projects by stocking solutions that fulfill a wider spectrum of security needs. As discussed, the holistic approach does not call for a complete convergence of skills and products – transforming locksmiths into system integrators and vice versa, but there are some areas within the existing product offering where locksmiths can benefit. BOOSTING PROFITS Masterkey systems are a clear example of how locksmiths can boost profit margins within a holistic approach. By recognising how doors within a house of multiple occupancy or commercial premise can be upgraded and suited to form part of a key control system, locksmiths can earn extra revenue, whilst delivering a system that adopts a more holistic approach to security with the ability for future expansion. Similarly, locksmiths and architectural ironmongers should also

look to upsell from rack and pinion to electro-magnetic door closers by adopting the holistic approach to security. More sophisticated electro-magnetic door closers can be integrated with building fire alarm systems, automatically setting the door to self-closing mode when activated. This enables facilities managers to see safety and security mechanisms within a building as a symbiotic relationship, ensuring both systems operate in conjunction with each other as well as enhancing each others features. Whilst locksmiths may not be in a position to supply a complete security solution it is crucial to be aware of the holistic approach to security in order to better service customers’ needs, ultimately generating more business. In addition, a greater understanding of this security trend will enable locksmiths to capitalise on the opportunities it presents within relevant product areas, ensuring ASSA BLOY customers can generate the most profit and greater revenue potential.

MUL-T-LOCK IS KING OF THE CASTLE AT PECKFORTON Mul-T-Lock’s patented MT5 cylinder platform has been installed at historic Peckforton Castle in Cheshire by Safeguard (NW) Ltd, to restrict the unauthorised distribution of keys and ensure its security can operate from a single master key suite, without compromising on the medieval-style architecture. Peckforton Castle has been transformed into a luxury hotel with conference facilities and is also licensed for weddings. But with a number of different cylinder platforms on site securing the castle, security was being compromised. In keeping with the historical ambience of the Castle, built in 1846, the owners required a system that would not ruin the style of the doors or affect the overall aesthetics of the Norman style architecture, now an English Heritage Grade 1 Listed Building.

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Safeguard recommended Mul-T-Lock’s MT5 patented cylinder range, to update the security systems in place and ensure a consistent extra level of protection, which could be integrated with an electronic access control system and be flexible to accommodate possible future expansion. MT5 provides enhanced key security and strong tamper resistance. It has now been fitted throughout Peckforton Castle, without impacting on the aesthetics and only authorised personnel can now distribute keys. Christopher Naylor, Managing Director and Owner of Peckforton Castle, said: “Safeguard demonstrated the advantages of MT5 and I was especially impressed with the flexibility of the master key system and its ability to incorporate all of our key access requirements. The MT5 system has now been installed throughout the Castle, with minimum disruption to guests or everyday operations of the

hotel.” MT5 is the first cylinder in the UK to be supported by a unique key authorisation magnetic strip card, which must be presented to the registered MT5 locksmith before additional keys can be supplied to ensure tight control of key duplication. Martin Richardson of Safeguard added: “Peckforton Castle presented a number of challenges primarily due to the period construction of the doors and frames. The MT5 offered a perfect solution not only because of the restrictions regarding key duplication but also the extensive profile of products available from Mul-T-Lock which suited all applications at Peckforton Castle.” Email:




FDIS SUCCESS PROMPTS RECRUITMENT OF GM Neil Ashdown has been appointed General Manager of the Fire Door Inspection Scheme (FDIS). His recruitment comes in response to the increasing number of people registering for the FDIS Diploma and the launch later this year of the official qualification for certificated fire door inspectors. A longtime member of the British Woodworking Federation and the BWF-CERTIFIRE Fire

Door and Doorset Scheme, Neil has also achieved the FDIS Diploma in Fire Doors earlier this year – the diploma which he will now oversee. FDIS is a joint initiative developed by the BWF-CERTIFIRE Fire Door and Doorset Scheme and the Guild of Architectural Ironmongers.

Neil Ashdown

MILA SHORTLISTED FOR TOP INDUSTRY AWARD Mila has been shortlisted in the Component Supplier of the Year category at the Glass & Glazing Industry’s own “Oscars”, the G-12 Awards, just one year after it walked away with the title. Managing Director Richard Gyde said: “Obviously, it’s great to be shortlisted again in such a competitive category. Our entry this year demonstrated all the areas where we are now even better than in 2011 so we’re certainly very worthy finalists.” Mila’s entry focused on the success of its investment in new products this year, particularly its new high security door

‘Mila’s entry focused on the success of it’s investment in new products this year’ products, and on its market leading OTIF (On Time In Full) error free delivery figures which have now reached a record high of almost 99% of all orders. The Awards will be presented on 23rd November in London.

NEW 3-POINT SECURITY FROM SECUREFAST The latest new product from leading fire, safety and security company, Securefast is the launch of 3-Point Locking Panic Bolt. Complementing Securefast already popular, traditional range of Panic and Emergency Exit Hardware, the introduction of the three point locking option has been driven by customer requests for a product that provides increased security, whilst retaining the features, functions and quality associated with Securefast’s stylish suite of Panic and Exit Hardware products. Ideal for single door applications, the new SED 912 three point panic bolt has been certified to EN1125: 2008, CE Marked for safety and fire tested for use on timber and steel doors. The new product has also successfully undergone 240-hour salt spray testing, making it an ideal emergency exit solution for humid environments such as health spa’s, sport centres and indoor pool facilities. Where external entry points are required, Securefast’s Outside Access Devices offer a choice of either lever or knob options. With all Securefast products, the company strives to ensure that installer and user friendly features are incorporated into the product design. With the SED 912 features include, ± 5mm of adjustment for top and bottom shoot bolts, allowing for possible door warp or movement over time. The universal latch keep can be morticed into the frame or alternatively it can be surface mounted to suit steel doors. There is also the option of packers



designed to offset the unit away from the door in the eventuality of the bolts interfering with the inside section of a steel frame application. The SED912 3-Point Panic Bolt has been purposely designed for simple and straightforward universal fitting for either left or right hand doors. NEW VIDEO GUIDES Securefast has also just launched the first in a series of instructional videos, designed to provide a straightforward guide to trade installers on a range of recommended fitting and installation methods across the company’s diverse suite of products. The first video commentary covers in detail the method for reverse handing of the latch bolt in the company’s popular Panic and Emergency Exit Hardware range. Taking the lead from the most frequently ask questions directed to the company’s technical department, Securefast are believed to be amongst the first in the industry to adopt this direct and hopefully helpful media to assist and support its valued and growing customer base. Access to the reverse handing video link is shown below ontext-cha

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YALE GETS A HANDLE ON SECURITY Yale Door & Window Solutions has launched a new range of door furniture, for fabricators and installers to offer homeowners complete front door security solutions, together with striking aesthetics. The new high performance suite from the world’s favourite lock company offers a range of Platinum series letterplates, together with a new door handle range available in both Platinum and Superior series collections. All have been designed and manufactured to the very highest standards, offering customers a range of products meeting both performance and price point criteria. The Platinum series employs the use of marine grade stainless steel on external

components, which has been tested to 1000 hours NSS and delivers optimal corrosion resistance performance, in excess of EN1670: Grade 5. Offering a furniture range, which is perfectly suited and delivers huge levels of corrosion resistance ensuring stunning looks for many years. A Platinum series Maximum Security handle is also available, tested to meet TS007 criteria and Secured By Design alongside being compliant to PAS 24 standards. It offers built in cylinder guards to protect against cylinder manipulation and 30 degree inclusive chamfered edges secure the handle from mole grip attack. Says Jon Walker, Yale Door & Window Solutions: “Cylinder manipulation and letterbox

phishing have undoubtedly become top concerns amongst homeowners, and we have been working behind the scenes to ensure we created superior quality solutions, carrying independent quality and performance accreditations. “We are also very aware of the current difficult climate, and have designed the range so that fabricators and installers can easily offer the furniture as a retrofit product.” The Superior series handles, are available with powder coated and anodized finishes. As with the Platinum series each handle set is supplied with spring cassettes, spindles and screws for use on both PVCu and composite doors. The new handles are available in in-line and offset

versions ensuring both front and back door functionality on all Yale, Milenco and Lockmaster products. Offer handles sets fitted with snib feature for latch retention. The complete Platinum suite is backed by a 10 year mechanical and surface finish guarantee.

Cameron: prisons must work for offenders There is no alternative to making “prisons work”, David Cameron has said, insisting criminals can be punished and rehabilitated at the same time. In a speech in London the PM said the debate on crime and punishment had become too “black or white”. Serious offenders must be imprisoned, but jails must have a “positive impact” on inmates, he argued. The speech came after Cameron had a difficult week, with Andrew Mitchell quitting as chief whip over his remarks to police officers; and confusion over energy policy. In a long-planned speech to the Centre for Social Justice, Mr Cameron sought to regain the initiative by insisting crime was an issue that “matters to all of us” and rejected characterisations of his views from both the left and right of the political spectrum. He stressed that personal responsibility was at the heart of the criminal justice system, meaning long prison sentences were the only “thinkable” punishment for certain serious offenders. But echoing comments made by Tony Blair in the 1990s, Mr Cameron said the Government must “think hard about dealing with the causes of crime” not just the results of crime. This meant more emphasis on crime prevention and, at a time when budgets were being cut and prison numbers stretched, priority being given to reducing re-offending.

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Critics have warned that Ken Clarke’s recent replacement by Chris Grayling as Justice Secretary signalled a hardening of the approach on sentencing, but the PM said he was still as committed to a “rehabilitation revolution” for prisoners. Labour said the coalition had cut police numbers and budgets, circumscribed judges and “let victims down.” Plans were announced in October to introduce a new offence of possessing firearms “with an intention to supply them to others”, carrying a maximum life sentence, designed to target “middle men” who import and traffic weapons for gangs.

‘think hard about dealing with the causes of crime’




BOOST PROFITS & FIGHT CRIME WITH UAP TRADELOCKS ‘Key fishing’ or ‘letter plate fishing’ is becoming common, but there is a simple, effective low-cost solution that can boost your profit potential. The UAP Letterplate Restrictor Shroud is 14.5” long and can easily be fitted over the letter plate on the inside of the door to stop the inner flap opening more than 40 degrees, preventing unwanted arms, sticks and fishing rods being poked through. It also restricts the view into the hallway so burglars will not be able to look through.

When used with the UAP Anti-Vandal Letterplate, the Restrictor Shroud makes an effective deterrent for the would-beburglar. The brushes face the exterior of the door, further hampering the view into the property. ‘Fishing’ is on the rise as security in cars improves. Immobilisers are now fitted to cars as standard and so the key is needed

to start them, so thieves are forced to steal the keys in order to steal the car. Key fishing is also used to gain access to houses. The Letterplate Restrictor Shroud is economical, extremely lightweight and is easily be stored in a van.

JUSTCARS 2013 WILL BE BIGGER AND BETTER THAN EVER! JustCars, the major international event for professional automotive locksmiths, will be held at Las Vegas Speedway, Las Vegas on 3rd and 4th May 2013. Opening times are 9am-1700 on both days. JustCars is celebrating its 10th successful year as the premier autolocksmith event, and the organisers promise that 2013 event will be even bigger and better than ever. Once again, all top suppliers and manufacturers will there, with many event offers and specials to take advantage of. Details of all the Classes, Stations, PRP Testing, Demonstrations are being finalised and will be available on the website when complete, so check it out regularly for updates.

For 2013, all delegate registrations can only be made online at and registration is now open. JustCars is returning to the LVH - Las Vegas Hotel (formerly the Las Vegas Hilton) at which a special rate has been negotiated for delegates during the event. But it books up fast and numbers are limited, so you need to get going now to be sure of accommodation – you can view the hotel facilities and accommodation, and make your booking on the website above.

Essen “exceeds expectations” for UK security exhibitors Members of the British Security Industry Association (BSIA) enjoyed a successful week at the Security Essen trade show in Germany recently, with many winning business at a show that exceeded their expectations. In a survey of British-based exhibitors who took part in the BSIA’s UK Pavilion at the show the majority of respondents reported that the show was better than they had expected, indicating a continuation in the uplift in demand from European customers that was reported by members of the BSIA’s Export Council in a pre-event survey.

‘uplift in demand from European customers’ 16


This year’s show certainly lived up to expectations, with two thirds of respondents having won business worth as much as £250,000 each as a result of attending Security Essen. One company for which Security Essen was a particular success was new BSIA member, Detection Technologies Ltd. In addition to their success at the show, the company also picked up the coveted Security Innovation Gold Award, which honours particularly pioneering technological developments.

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For more information about Yale Keyless Digital Lock and other Yale Digital products, speak to your local authorised Yale dealer, or visit our website.


SIGNIFICANT PROGRESS AND BROADER FOCUS FOR MLA In this interview with The Locksmith editor, Pat Gwynnette, MLA development director, Dr Steffan George, explains how the Association is making real progress as it approaches the end of an eventful 2012 and the start of a New Year. I see that there have been some significant changes to the MLA website. Could you tell us more about this? Yes, our website, has recently undergone a major upgrade. This has been a key priority for the MLA this year to ensure that we are providing the best possible service to our members as well as to the public and the trade. In the absence of Government-backed licensing, the MLA aims to empower the public to make informed choices by providing a user-friendly website where they can source a reputable locksmith. The website includes an enhanced search function, allowing people to search both geographically and by area of specialism for their local MLA licensed; vetted, inspected and qualified locksmith. You can also search by postcode for MLA member companies in your area, and a ‘click on a region’ mapping device provides a visual tool for those looking for a locksmith in a specific area of the country. Lists of member locksmiths by region can be accessed at a click of the mouse!

local MLA member locksmiths, we believe the upgraded website reflects the MLA’s mission to make professional security advice accessible to all. Does the consumer-facing element of the website reflect a broader focus within the MLA on engaging with the public? Yes, absolutely. Concentrating on promoting members to the public, and of course commercial customers too, has been an important aspect of our strategy this year and will continue to be into 2013. It’s a priority for us to be viewed as a consumer-facing, approachable source of professional security advice as well as the go-to source for reputable, licensed, vetted and inspected locksmiths. Members already gain a significant amount of work from the website and we will be working hard to help this grow. We have an extensive PR programme already in place and indeed commenced as a platform for public outreach and promotion of the new site. This enables us to comment on

relevant news stories and provide useful advice, for example on how changes in legislation might affect members of the public. In response to recent changes in the legislation regarding squatting - it has been made illegal in residential but not commercial property - we put out advice warning owners of commercial property to be vigilant and review their security to ensure they do not find themselves in a vulnerable position. We have also sought to build and strengthen partnerships with organisations which aim to promote public security. You mention partnering with other organisations. Could you tell explain more about this? This has been a fundamental part of our strategy to engage with the public through as many channels as possible. In addition to the upgrades to the website and our PR outreach, we have also sought to consolidate links and forge partnerships

‘The website includes an enhanced search function, allowing people to search both geographically and by area of specialism for their local MLA licensed; vetted, inspected and qualified locksmith’ The website also provides a wealth of security advice and information which we hope will be useful to members of the public. This includes blog posts, advice sheets and FAQs grouped by topic for ease of navigation. Providing a strong link between members of the public and their



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‘we’re already gearing up for the MLA Expo which will be held at Telford International Centre’

‘also collaborating with the Trading Standards Institute (TSI) in an initiative to expose scam locksmith operations’ with synergistic organisations. I’m delighted that the MLA has become an official partner of the Neighbourhood Watch and Home Watch Network (NHWN) as we’re united by a common mission to promote safer communities. With over 158,000 Neighbourhood and Home Watch schemes across the UK and over 7.9 million members, being affiliated with NHWN will enable the MLA to engage directly with members of the public interested in creating more secure communities. The MLA already has a strong track record of working with the police. We have recently worked alongside police forces across the UK, including amongst others the Met, Manchester and West Yorkshire Police in a drive to promote knowledge of security standards including knowledge on our sister security product testing company Sold Secure’s Diamond Standard SS312 for lock cylinders, developed to test for susceptibility of cylinders to snapping. We also have a strong relationship with the Association of Chief Police Officers (ACPO) which has recently been active in promoting the Association not only via their social marketing but also at events they have attended. The MLA will build on this by being present once again not only at the prestigious Policing and Security exhibition but also the ACPO SBD Training event early next year.

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The MLA is also collaborating with the Trading Standards Institute (TSI) in an initiative to expose scam locksmith operations, as featured in The Locksmith journal. Already being a corporate affiliate member of the Trading Standards institute, it’s very positive for us to have cemented our relationship with Trading Standards to bring rogue traders to justice. Our development of a nationally recognised locksmithing qualification and apprenticeship is also well underway and we look forward to unveiling it in the near future. These two strands of activity will help bring improved surveillance and regulation, enabling the public to have the confidence they deserve in the locksmithing industry. We are also working with English Heritage on a survey of their property managers to uncover some of the stories behind the locks and keys of Britain’s stately homes. Heritage is a growing area within the locksmithing trade and we plan to use the findings to promote heritage specialist locksmiths to the public. Through working with partner organisations, our aim is to raise public awareness of the MLA, its members, and the benefits of using an MLA approved locksmith. This should ensure that members of the public can be confident that they know where to go to find a locksmith who will have the

skills, knowledge and training to do a professional job. Looking forward to 2013, what is in the pipeline? We have recently launched a new ‘Associated Locksmith’ membership category, to open up the advantages of MLA membership to locksmiths who have been trading for at least 3 years and meet the vetting criteria of the association. A tailored membership package such as this enables them to join as ‘personal members’ and enjoy many of the benefits of MLA membership while making a smaller initial financial commitment. We have already had a lot of takeup for this new category and expect to see member numbers grow significantly throughout 2013 as well as working with those who’ve joined as associated locksmiths to help them become approved companies and thereby be able to use the logo and be promoted on the new website amongst other benefits. Of course, we will also be working alongside Skills for Security to launch our official locksmithing qualification and apprenticeship framework. Work on members benefits will continue at pace. We have a couple of significant benefits for company members in the pipeline that will make the membership subs even better value than they already are, as well as significantly helping members with some of the more bureaucratic aspects of running a company these days. And last but not least, we’re already gearing up for the MLA Expo which will be held at Telford International Centre on 13th – 15th September 2013. The 2013 event will be packed with training courses and networking opportunities, including a social event on the Saturday evening, giving locksmiths across the UK a chance to share knowledge, contacts and ideas. We’ve got some ideas up our sleeve to make the 2013 Expo one to remember – suffice to say it could prove a lucrative visit! Watch this space for more details...




IN BRIEF The Kunsthal museum in Rotterdam has come under fire for its security measures after seven valuable paintings were stolen in just two minutes. A statement from the Museum said that the thieves were able to snatch the artworks swiftly after an alarm briefly deactivated a rear door’s electronic lock.

‘able to enter and leave within two minutes’

The door also had mechanical locks, but the thieves were able to quickly force their way inside, according to the Dutch museum. Camera images show that they were able to enter and leave within two minutes - well ahead of the police, who arrived five minutes after an alarm sounded.

changing the way you purchase access control Access Cards & Readers supply a full range of access cards, fobs, readers and keypads which now can be easily purchased online with their state of the art e-commerce facility Easy navigation and detailed images guide the user and aid ability to compare and differentiate products, order and generally purchase with confidence, a wide range of access control products. Access Card and Readers recognise customers’ need to obtain products quickly and efficiently, and so its online purchase facility with 95% stock availability AND next day delivery options ensures that not only are customers’ needs fully met but their expectations are often exceeded. Identifying the important role that search engines play in today’s online purchasing process, Access Cards and

Readers implemented a national Google Advertising campaign upon launch, which led to orders being placed by the buyer at the prestigious Harvey Nichols store in London. Rob Ansell, Access Cards and Readers Sales Director comments: “We have definitely seen a shift in the industry over the last few years in the way in which our customers found and purchase products. With an increasing number requesting online brochures and approaching us through our website, the natural step was to set up an online purchasing system. Some customers still like to phone us up or order by fax, but we’ve made it easy for

them by providing all the information they need online for them to access 24/7.” Access Cards and Readers LLP supply a range of access cards, fobs, readers and keypads for the facilities management, and access control sectors. Set up by Rob Ansell in 2010 Access Cards and Readers main objective is to manufacture and distribute quality access control products to the market at a fast and efficient rate.

Customers left waiting by poor service Ninety-two per cent of British consumers have suffered tradesmen and delivery firms turning up late for appointments, research has revealed. According to the TomTomcommissioned study, conducted by global research consultancy TNS, more than a quarter claim to have experienced poor punctuality on a regular basis. “Good customer service will differentiate



a company from the competition in any economic climate, in a recession it can mean business survival,” said Thomas Schmidt, Managing Director, TomTom Business Solutions. The study also revealed that 96 per cent of British consumers are not typically given precise appointment times with three-quarters usually being given morning or afternoon timeslots at best. A quarter of those

interviewed said unspecified appointment times are the biggest failing of service and delivery companies. According to the study, 78 per cent of consumers said they would be less likely to use a company again that failed to give precise or acceptable appointment timeslots.

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Grow sales with Cards at Christmas As the festive season draws near, you can make it easier for customers to pay by giving them the option to pay by credit or debit card – and grow your sales at the same time! If you’re already starting to think “expensive terminal and account fees” then read on … because there’s a new and innovative way to take card payments, with a new ‘Pay As You Go’ service from Used by small businesses across the UK, offers a card processing solution with no monthly or minimum usage fees and no minimum term contract. This means you only pay when you accept a card payment – making it ideal for businesses that take low volumes of card payments. Once you’ve joined Payatrader, you can take a payment anywhere and at any time of day – online at your website, over the telephone using a computer based virtual terminal, by mobile, by sending an email payment request and via a 24/7 payments line.

The only outlay is a one-off joining fee of £99. After this you just pay a small processing fee each time you accept a payment.

SPECIAL READER OFFER Sign up using code ‘CHRISTMAS’ and save £25 off the normal joining fee. Is it for you? It’s definitely worth checking it out at – especially if you only take low volumes of card payments.

What can we do to help you? Master Locksmiths Association launch new user-friendly website. Dr Steffan George, development director of the Master Locksmiths Association (MLA) says: “As part of a drive to encourage the public to boost their domestic security and make it easier than ever to contact an MLA approved, vetted and inspected locksmith, we have launched a newly redesigned and upgraded website.

“The MLA aims to counter the shortfall in the regulation of the industry through providing a user-friendly website where individuals and businesses can easily source a reputable locksmith. A key function of the new website is to empower the public to make informed choices about their security and enable them to easily source MLA approved companies who can be relied upon to provide high

quality services with skill and integrity. “There is a comprehensive sub-section devoted to the trade, training courses and exams/qualifications available and the MLA CPD scheme, with case studies provided.” Check it out at Follow @MLA_locksmiths on Twitter Find us on Facebook

CABLE PLEDGES £1bn BUSINESS BANK The Government is to put £1bn into setting up a bank designed to increase the amount of lending to businesses, Vince Cable announced. The Business Secretary told the Liberal Democrat conference his proposal would help many small and medium-sized companies who have struggled for credit since the financial crisis.

‘the bank will operate via existing lenders’ To read more, visit

He promised to fight short-termism and “get behind” good firms. The bank will operate via existing lenders, and start within 18 months. It is hoped the money will be matched by private sector investment. The details of where the state funding will come from and the bank’s operation will not be made public until the autumn statement on 5 December, Lib Dem officials said.





THIRD CHINA LOCK INDUSTRY EXPO 2013 The 3rd China Lock Industry Expo 2013 will take placeon March 29-31, 2013 in Guangzhou, China business and trade centre. To be held in the biggest manufacturing and consumption country in locks, Lock China 2013 aims to bring together brand enterprises, manufacturers, merchants and professionals.

The 2nd Guangzhou International Lock Industry Expo 2012 was successfully held in Guangzhou Jin Han Exhibition Centre in April 16th-18th 2012. Having attracted 165 domestic and foreign enterprises and covered an area of about 8000m2, this was the most professional lock industry exhibition with most exhibitors in China.

In total, it received 8,437 professional visitors and 1,235 overseas buyers, an increase of about 25% compared with 2011.

‘8,437 professional visitors’

TORIES ON CRIME AGAINST HOUSEHOLDERS David Cameron described burglary as a crime of violence as the Conservatives set out plans to give homeowners more rights against intruders who break into their homes. The PM branded burglary a ‘crime of violence’ as he backed plans to give householders more powers against intruders. “When that burglar crosses your threshold, invades your home, threatens your family, they give up their rights,” he said. Speaking at his Party’s annual conference, where Chris Grayling, the Justice Secretary, later outlined the proposal dubbed “batter a burglar,” the Prime Minister revealed that he himself had been a victim of several break-ins.

He said: “I’ve been burgled a couple of times when I lived in London, in North Kensington. There was one occasion when I left the keys in my car and they loaded up my Skoda and drove off. It is a horrible feeling when your house has been invaded”. The proposals mean that householders will be given protection under the law for fighting back against burglars unless they use “grossly disproportionate”

force. Chris Grayling plans to change the law “at the first opportunity” to give stronger legal safeguards to those who use force to protect their family or property. Mr Grayling said that he wanted to “finally lay the issue to rest once and for all” following a series of highprofile cases where home owners who have confronted criminals have been arrested. In the future, only those using clearly excessive force, such as stabbing a burglar who was

‘the Prime Minsister revealed that he himself had been a victim of several break-ins.’

already unconscious, should face the prospect of criminal action, he said. “The basic premise of the change is to get the law to a position where if you are in your home, and you are confronted by an intruder… then if, in the heat of the moment you use a level of force that in the cold light of day might seem disproportionate, the law will be on your side.” The Government has already changed the law in an attempt to ensure that those acting in a “reasonable” way when confronting burglars are not prosecuted. But Mr Grayling said that people still faced uncertainty and the threat of arrest and that new laws were now necessary.

H&S BLITZ COULD BE DANGEROUS Recent announcements by the Government that low risk businesses will be exempt from regular “burdensome health and safety inspections” from April 2013 risks generating more heat than light. The British Safety Council has cautioned that there is a real danger when health and safety is constantly characterised as a burden on business and an obstacle



to economic growth and job creation. There is clear evidence of the financial and social benefits well managed health and safety brings to both employers and employees. Alex Botha, Chief Executive of the Council, says: “The Health and Safety Executive (HSE) and local authorities are charged with making adequate arrangements for the enforcement

of health and safety law in relation to specified work activities. No-one should interfere with that. “Let’s not overlook the progress that has been made over the last 18 months in ensuring that our regulatory framework for health and safety at work is proportionate, sensible and comprehensible. “

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After more than two decades away from motor rallying, auto locksmith car enthusiast 54 year old Andy Fagan got back behind the wheel to take part in the 55th Cambrian Rally which took place on 20th October in North Wales – on one of the toughest off-road forest rally routes in Britain. Andy and his elder son, Jack, run Andy Hagan & Son, a mobile auto-locksmith service covering Cheshire and North Wales. They specialise in electronics and much of their business comes from locksmiths who recommend them. Navigating for Andy in the Cambrian was Steve Griffith. The guys, who are the same age, have known each other since those early days but while Steve continued his involvement with the sport, reaching professional level, doing ‘gravel runs’ which are preliminaries on routes to be driven by world-class drivers, Andy had to give up rallying to concentrate on his family commitments. “As a young man, I was passionate about cars and rallying was very popular in this area (North Wales) so it was inevitable



that I’d want to get involved. There is a real buzz in pushing yourself to the limit. You have to concentrate totally. The unexpected does happen of course, but in rallying they call this ‘having a moment’. And if you don’t ‘have a moment’ then you’re just not trying hard enough!” But once Andy got married and had a family, he decided to give it up. “It is not a cheap sport and doesn’t fit in too well with having young children,” he said. “Now the boys are grown-up though, it seemed a good opportunity to give it another go.” Scarily, Andy and Steve had just 10 minutes in their car – a Ford Focus B7 – before the Cambrian rally started. “It was pretty daunting at first,” Andy said, “we started off a bit slow but through stages 2, 3 and 4 we built up some speed.

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Then at stage 5 we clipped a hay bale on a tight bend which bent the steering arm. There was no time to get it fixed so we had so cut our speed for the remainder. Still, we did finish the course, coming in 23rd, and after such a long absence I am quite pleased to have achieved that!” The Ford Focus and whole back-up package was provided by a local company that specialises in the sport. “These rally cars today are a different breed from 20 years ago – in braking, performance, everything – they are amazing,” said Andy, who is clearly very serious about all cars – he is the proud owner of a sleek silver Porsche Boxster. Average speed on the 55th Cambrian was 60mph: “But it is not unusual to reach 100 mph,” Andy explained.

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‘Rallying is not a cheap sport so Andy and Steve are hoping to find some sponsorship for future events to help finance them.’ Rallying is not a cheap sport so Andy and Steve are hoping to find some sponsorship for future events to help finance them. “Getting a sponsorship deal would be really great as we plan to continue for as long as we can,” he added. Andy prefers tarmac road rallies and he and Steve are already booked in for one on 13th November, so LSj wishes them both the best of luck.

Now in its 57th year (it has been running since 1955) the Cambrian is recognised as one of the best rallies in the UK. Organised from the beginning by the highly experienced members of the North Wales Car Club (NWCC), the event offers a real challenge for competitors of all levels, driving through some of the best forest stages, in some of the finest scenery in the UK. This year’s event, on 20th October was won by Luke Francis and John H Robert. Some 138 competitors in 27 different makes of cars ranging from historic marques such as an Austin Healey 3000 MKIII to the ultra-modern 1600cc Mini Cooper S World Rally Car and International competitors from Venezuela, South Africa, New Zealand and Belgium took part in the event.




GET SECURITY FIT WITH YALE AT THE FIT SHOW Yale Door & Window Solutions has signed up to showcase an innovative new range of security solutions at next year’s The FIT Show, the inaugural industry exhibition for the glass and glazing industry. On stand 3-319, the world’s favourite lock company will be exhibiting its stateof-the-art digital door locking solutions alongside its high quality mechanical systems. On display will be the revolutionary Keyfree and Keyless digital door locks, which allow all the convenience of keyless entry either through a push button remote keyfob or by entering a combination code into the lock. The new platinum furniture range will also be on show to demonstrate how Yale can offer fabricators and installers

high security products for homeowners, without compromising on front door aesthetics. Says Jon Walker of Yale Door & Window Solutions: “We had absolutely no hesitation in signing up to FIT, as the perfect opportunity for Yale Door & Window Solutions to showcase our comprehensive range of security solutions. “Our digital door locks have proven hugely popular as consumers heed the opportunity to eliminate use of keys. But with all the technology used in security products today, it’s the mechanical security that provides the physical protection, and we must continually update our offer to suit latest trends.” FIT will also be a platform for Yale Door & Window Solutions to present some new

‘We will be presenting some new and exciting security solutions at the fit show next april.’

and exciting security solutions, which will be launched to fabricators and installers in the opening quarter of next year. Jon concluded: “FIT allows us to show how our products continue to be specifically developed to meet the needs of fabricators and installers, who can also be confident of achieving the latest security standards when they choose Yale Door & Window Solutions.”

Retail giant signs up with Mila Retail giant Safestyle UK has just signed a two-year supply agreement with Mila, which will extend the longstanding partnership between the businesses to almost 20 years. Mila will continue to be Safestyle UK’s preferred hardware supplier until the end of 2014 and will provide the vast majority of its hardware requirements. This currently includes the new ProSecure security handle, Evolution anti-bump cylinder and ProStyle letter box for Safestyle UK’s range of composite doors, the iDeal butt hinge and letterbox for its PVC doors and Siegenia Trident Espags and ProLinea Espag handles for its window products. Richard Gyde, Mila’s managing director,



commented: “Safestyle UK is one of the largest and most advanced fabrication businesses in the UK, with lean manufacturing processes and a just in time environment which are very demanding of component suppliers. For example, the terms of the agreement dictate guaranteed next working day deliveries for all orders placed before 5pm Monday to Friday and continual feedback on the accuracy of demand forecasting by individual product line. “We have shown that we are not only capable of meeting these demands week in and week out but also of responding to Safestyle UK’s commitment to continuous improvement with innovations in both

customer service and bespoke product development.” Mila delivers an average of more than 38,000 items to Safestyle UK’s Wombwell factory every week and, in the year leading up to the signing of the new agreement, has achieved on time in full delivery levels of 98.52%. Mark Scaife, operations director at Safestyle UK, said: “Mila is one of our most valued suppliers, sharing our commitment to continuous improvement and helping us to ensure that we maintain the highest levels of production efficiency and product quality. “Their ability to deliver on time in full is crucial to our market leading labour efficiencies – we don’t lose time waiting for hardware stock to be delivered and their

exceptionally low product rejection rates mean we don’t waste time on remakes or remedials.”

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Partnerships to grow small businesses Metro Bank will support up to £100m of lending for eligible businesses in London and the South East that are signed up to GrowthAccelerator, according to the Department for Business, Innovation and Skills. The Government’s £200 million GrowthAccelerator service matches eligible companies with business experts to identify barriers to growth and ways to overcome them. Selected businesses receive help with securing finance, commercialising innovation or developing leadership and management capability.

More than 1,000 businesses have joined the programme since it was launched in May 2012.

‘to provide up to £100 million’ RBS Natwest has also agreed to promote the service across its nationwide network to its UK SME customers. Business secretary Vince Cable said GrowthAccelerator was designed to help the next generation businesses fulfil their potential. “Getting access to finance on reasonable terms is crucial to their success which is why I am delighted

with today’s pledge by Metro Bank to provide up to £100 million of lending to eligible businesses signed up to GrowthAccelerator”, he said. He went on: “It is good news for businesses that new entrants like Metro Bank are energising the market to support dynamic, fast-growing UK businesses. “ Vince Cable was in Cambridge and visited St John’s Innovation Centre, the region’s leading business hub for startups and one of the GrowthAccelerator partners, where he met 50 local businesses eligible to join the scheme and some already receiving coaching through it.

Another success for VBH greenteQ hardware London-based trade fabricator, Everglade Windows, a ‘much valued’ VBH customer for a number of years, recently switched to greenteQ for its door and window furniture and profile cylinders. Everglade’s installer customers are said to have welcomed the new hardware, ‘impressed’ by the fact that they now receive fully suited

furniture across all their doors and casement and tilt & turn windows in a wide choice of perfectly matching finishes. VBH managing director Peter Rowlands said: “We’re delighted that a well-respected company such as Everglade has joined the ever-growing ranks of fabricators, both large and small, to have made the switch to greenteQ. They do it for the right

reasons; those of improved product quality and features.” Everglade managing director, Vinod Gopal, commented: “Having dealt with VBH for a number of years we were confident of the reliability of their supply and we also really rate the service we get from sales co-ordinator Karen Campbell and the VBH Technical Department.

AVANTIS IS COMING… ALL THE WAY FROM MALAYSIA Increasing brand awareness is top of the list for Avantis International, designers, manufacturers and distributors of technically-advanced high security locks for the window and door industry, whose team will be coming all the way from Malaysia to Telford to exhibit at the FIT Show next April. The company will be unveiling its latest high security door locks suitable for use on residential and composite doors and also launching a brand new range of window hardware at the event, which will

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be their first-ever attendance at a trade show. The FIT Show will play a significant part in Avantis International’s marketing strategy for 2013, in the build-up, at the show and after its conclusion. Chairman Mark Bromley said: “We are a fully UK-owned business manufacturing in Malaysia where the emphasis on quality is second to none, and the competitiveness of the Far East still holds true. The FIT show strapline is that everybody is going; we want people to know that we are coming, all the way from Malaysia.

“We want to make the industry aware of our products and to support our drive to be one of the top three suppliers in the industry; a concentrated event such as this exhibition gives us the opportunity to do this.”




DUFFELLS UPVC Repair OPEN DAY On November 10th 2012 Duffells held their UPVC Repair Open Day at their premises in Croydon. The event was extremely popular and featured a wide range of new and innovative products specifically aimed at the UPVC repair market. Demonstrations and informative literature were given out by the exhibitors on the day equipping industry professionals with the tools and information they need to prepare for the future in UPVC. At the Locksmith Magazine we asked a few questions‌ 1. How successful would you rate your recent Open Day? It was a very successful day, even more so than our previous one held earlier this year in February. We were able to meet customers we speak to on a daily basis and strengthen our relationships. Visitors had an insight into how Duffells operates as a company and can meet the needs for those who currently work in the UPVC repair market, or those who are looking to learn more about it. This was the sequel to the event earlier this year but this time we specified on a single segment of the industry. Many said it was even better than the previous one and they were astounded at the range of UPVC repair products we can supply to our customers.



2. Were you happy with the response and attendance? The feedback we have had from exhibitors and visitors was fantastically positive and exceeded all of our expectations. Drawing over 400 people from all over the country to come and see us was really remarkable. The atmosphere was jubilant and there was a fantastic spirit among all who attended. This was a vast improvement on the last show and the next one will be even better still.

3. What prompted you to organise this event? We felt so many positive developments have occurred at Duffells over the past few years that we wanted to show some of our most valued customers what Duffells could do for them and to share our plans for the future. We feel that UPVC repair is an ever growing important part of the security industry. We also wanted to organise an event that showed new and innovative product: a look into the future of the industry and to teach the visitor about the developments to their trade. It was an exercise to promote awareness to our most valued customers.

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4. What do you consider were the biggest attractions? It was a combination of different aspects of the day that drew in the large number of visitors. Some came to learn about UPVC repair for the first time, whilst others were already established and wanted to further their knowledge and expertise. Everyone got an opportunity to meet exhibitors including ERA, Yale, Fuhr, Hoppe, CES Locks, GU, Mila, Winkhaus, Sashmate (to name a few) and gain expert knowledge and see demonstrations. Some came to meet their dedicated account manager. Some came to pick up our much anticipated brand new Multipoint Locking and Double Glazing Repair catalogue and a handful probably came to get some of the free hog roast and refreshments! 5. Can we expect to see more open days from Duffells in the near future? Given the success of our first two open days we will certainly be hosting further events. As developments in the trade progress at such a rate we understand that, as a locksmith working most hours of the week, it can be difficult to keep up to date with new products and initiatives. We are considering further open days focusing on other sectors of the industry in an attempt to expose our customers to exciting new areas of the trade and to showcase our huge range of products; including items that some may be unaware that we supply.

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6. Your new catalogue dedicated to upvc repair has recently been launched. What is different from this and its previous edition? ‘Multipoint Locking and Double Glazing Repair – Volume 1.1’ was launched at the open day and received fantastic reviews by our visitors. It is now available to all of our customers who can call us on 0208 662 4010 to receive their free copy. We felt the UPVC repair market changes so quickly that it was essential that Duffells stay up to date with product developments, product replacements, new products in the market and new product lines we did not previously stock. The catalogue contains greater attention to detail and accurate easy to read measurements and diagrams to help our customers identify the parts they need with ease. It really is a ‘must have’ item that every locksmith who deals with UPVC repair should have. Inside the catalogue there are… • over 600 multipoint locks and gearboxes • over 250 multipoint lock handles • over 200 patio door locks and accessories • over 1000 window locks and hardware • over 200 window handles and accessories It demonstrates that Duffells is the no.1 supplier of UPVC repair product to the trade.

7. What’s next for Duffells and the UPVC repair market? We have extensive plans to showcase our capabilities as the best supplier of UPVC repair products to the trade, including appearing at the FIT Show 2013 in Telford. For any readers attending the event, please feel free to see us on stand 2-408. If trade professionals do not currently use Duffells for their UPVC repair product supplies, I would highly recommend giving us a call on 0208 662 4010 to discuss the benefits of using Duffells. You will discover that all account managers at Duffells are highly trained so that you really are talking to an expert.




Hotel fire doors – safety is still in jeopardy, says FDIS On the day that BBC One’S ‘ Inside Out’ programme broadcasted a shocking new exposé into the state of hotel fire doors and its impact on fire safety in the South West, the Fire Door Inspection Scheme (FDIS) published the results of its own national survey into the five most common defects in hotel fire doors. The Inside Out programme broadcast on 22nd October was a follow up to its report on the fatal fire at the Penhallow Hotel in Newquay in 2007 and undercover filming in 14 hotels in the region. ( Five years since its initial investigations, serious fire safety issues are still being seen in hotels. The new programme featured an interview with one of the guests trapped in a Bideford hotel fire last year as well as some interesting developments at the Grosvenor Hotel in Torquay, star of Channel 4’s ‘The Hotel’. According to the latest fire statistics from DCLG, there were 595 fires in hotels in Great Britain in 2010/11. While the number of fires in hotels, guest houses and hostels has decreased since the introduction and increasing enforcement of the Regulatory Reform (Fire Safety) Order, known as the RRO, awareness of these regulations is still very patchy. Neil Ashdown, general manager of the Fire Door Inspection Scheme, said: “It is deeply shocking that lessons are still not being learned in the hotel industry about the critical importance of fire doors in providing protection to life and property.

“When we stay in hotels we are in unfamiliar surroundings, much more easily disorientated and less aware of escape routes than in many other buildings that we typically occupy such as a home or office. In this environment people and escape routes require greater protection, not less, and effective fire doors are probably the single most important element in giving people enough time to safely evacuate a hotel. “I did my own survey of about 20 local hotels earlier this year and saw for myself how low awareness was of the importance of fire door maintenance. Many hotel owners are frightened by how expensive they think maintenance will be. In reality, the moderate cost of a professional fire door inspection and maintenance regime is far outweighed by the benefits of ensuring safe premises. It also makes financial sense, particularly in a recession, to ensure business continuity. If a bedroom, full corridor of rooms or a function room is out of action, then there is a cost implication to the hotel.” Neil Ashdown also points to the worrying results of the national survey by FDIS looking at fire doors in hotels used during last year’s Conservative, Liberal Democrat, Labour and Green party conferences. The premises included big national chains as well as smaller hotels. Experienced fire door professionals and safety experts secretly checked a group of 17 hotels in Liverpool, Sheffield, Birmingham and Manchester. The FDIS researchers found problems in almost every one. The five most common problems spotted in these hotels were: • Ill-fitting doors in frames - 59% (10 hotels) • Damaged fire doors - 47% (8 hotels) • Fire doors propped open - 47% (8 hotels) • Incorrectly fitted fire and/or smoke seals- 35% (6 hotels) • Poor condition of fire and/or smoke seals - 35% (6 hotels) This research supported the decision by the BWF-CERTIFIRE Scheme and the Guild of Architectural Ironmongers to launch the Fire Door Inspection Scheme earlier this year and to create the Diploma in Fire Doors, the first such qualification for hotel, office and other facilities managers, building maintenance and safety professionals. What the industry stresses is that an effective fire door consists of much more than the door itself. A fire door is an engineered safety device that requires all of its components to fulfil their roles for the door to achieve its function. This includes the door frame, door closers, hinges and other ironmongery, glazed vision panels, signage and fire and smoke seals.



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Picking up on this last point, John Fletcher, manager of the BWF-CERTIFIRE Scheme, says: “The point about fire and smoke seals is incredibly important and very topical at the moment. We are hearing of a lot of misinformation currently circulating among hotel owners that a recent Government determination on this issue lets them off the hook when it comes to replacing defective fire doors. This is very worrying. Such seals play a vital role in ensuring the integrity of a fire door set and creating effective compartmentation in a building so people have more time to escape in the event of a fire.

‘Such seals play a vital role in ensuring the integrity of a fire door set and creating effective compartmentation in a building so people have more time to escape in the event of a fire’ “The BWF view and advice remains unchanged. We believe that it is always advisable to fit fire and smoke seals to fire doors, based not only on the position set out in Approved Document B of the Building Regulations but also on the evidence of 15 years of regular testing of our members’ fire doors within the BWF CERTIFIRE Fire Door Scheme.” While similar schemes are well established in the USA, the UK’s Fire Door Inspection Scheme is the first in Europe and is designed to transform people’s knowledge and understanding about the critical purpose and function of fire doors. It aims to help improve fire safety management, protect property and ultimately save lives through creating a new pool of expertise and competence to help those with legal responsibilities under the RRO and equivalent legislation. FDIS provides a vital new resource to help the ‘Responsible Person’ complete fire risk assessments for the premises they manage. It also raises awareness of defective fire doors and the potentially tragic consequences of leaving these unchecked.

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GROUPHOMESAFE’S VECTIS PLUS TAKES CENTRE STAGE grouphomesafe, has been participating in an initiative organised by CASAC (Community Action and Support Against Crime), the West Yorkshire not for profit crime reduction organisation, by showcasing its Vectis Plus cylinder free door system. Promoting the initiative at a special event for the Police, CASAC has taken the lead with an innovative anti-burglary solution for the region following Police reports that villains are still attempting to snap Euro cylinder locks. Brett Evans of grouphomesafe, said: “We’re pleased that CASAC chose to feature our Vectis Plus family of products as part of their

initiative and to promote the benefits of installing multi-point locking systems to homeowners. Because Vectis has no cylinder, there’s no problem with cylinder snapping or bumping and with so much press and media coverage this year on the topic of cylinder attack, customers can be reassured that the system meets all the latest security requirements and will give them the peace of mind they seek.” With home security remaining high on the national news agenda, the Vectis Plus family of products offers a wide range of benefits for the installer and homeowner alike. The system is described by grouphomesafe as being the

‘next generation’ in multipoint locking products. In line with the requirements of PAS 23/24 and Secured by Design; the patented Vectis Plus features tried and tested lever technology and is the first to arrive on the UK market with hardened plates to provide enhanced protection against attack. Neil Goldup, chief executive officer at CASAC said: “The new Vectis Plus lock is an excellent product to discourage lock snapping attempts and also exceeds Secured by Design certification, the Police endorsed testing standard for crime prevention products.” Vectis Plus comes with either a 35mm or 45mm backset with

a centre hook or deadbolt. Available in a wide variety of lock specifications such as the three hook two roller for PVCu doors and the two hook option for composite or timber doors, plus a slave lock for French/ double door applications. All gearboxes come with three brass keys.

ENHANCE YOUR REPUTATION & BOOST PROFITS If you are already an established locksmith, or perhaps considering a new career as a locksmith, check out the courses available from the Essexbased UK Locksmiths’ Association, which offers two and three day courses with one-to-one tuition from highly experienced tutors. Attendees will receive full accreditation and certification from the UKLA as well as full course packs with course notes, manuals, helpline contacts etc. The UKLA intensive two day and three day Locksmithing courses are limited to four students a time for maximum attention. They start every Monday at the Woodford Green, Essex premises, starting at 9am until 4.30pm. These courses will be extremely beneficial for person(s) just setting up as a mobile locksmith, those who are thinking of setting up in this business, people trying to get work with an established locksmith company or those just interested in the subject of locksmithing and who would



like to know more about it. No written work is required – all training is completely hands-on. Trainees may take notes but these are provided in your course packs. MEMBERSHIP (for just £175 incl VAT) For those considering membership of UKLA, annual membership subscription is £175.00 for which you receive: • The UKLA ID Card and admittance to the UKLA’S “TRUSTED AND VETTED” scheme. • Two UKLA 12” Logos for your vehicle • Use of the UKLA Logo for any of your advertising, cards, headed paper etc • Your unique logon and password for the members pages on the website • 12 months’ FREE advertising on the website The UKLA website has lots of information regarding locksmithing, including new about the industry, ‘Member of the month’, tips of the month, find a locksmith service, links to locksmith suppliers providing special deals plus

much more. Members may advertise on the website free of charge, which enables them to access a lot of work - as consumers from both domestic and commercial sectors visit the site regularly to find reputable locksmiths across the country. So the increased business will not only easily cover the cost of your annual subscription, but add to your profits and most importantly, enhance considerably your credibility and reputation – something that is becoming recognised as very important. Find out more at: The UKLA is currently offering a special full, one day course on UPVC mechanisms, identification, and repairing. Also the course covers tubular lock picking, keyed alike cylinders plus many more subjects. The next course is Friday 14th December at the Essex premises. Call 020 8590 7111 or visit to book. Prices from £225 incl VAT (with lunches and refreshments).

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OWLETT-ARCHITECTURAL SALES TEAM ACHIEVE TOP MARKS Two members of the sales team at Owlett-Architectural are celebrating after successfully completing a recognised industry qualification. Internal sales team leader Sara-Jayne Armstrong and sales administrator Lucy Wright now hold the prestigious Guild of Architectural Ironmongery (GAI) Diploma, the only programme of its kind in the UK. Following a three-year period of study, Sara-Jayne and Lucy are now qualified to offer customers expert advice on their

ironmongery requirements as well as ongoing after sale support. Andrew Lowrie, Sales Operations Director for Owlett, said: “We’re delighted that Sara-Jayne and Lucy have achieved their aspirations of becoming fully qualified. Investing in staff training and development is very important to us and their new skills will further enhance our customer service.” Owlett-Architectural offers a comprehensive range of quality architectural ironmongery, at competitive

Lucy Wright (left) and Sara-Jayne Armstrong receiving their diplomas

prices. The range can be ordered at any time of day or night by Owlett-Jaton customers, by registering with their online system at Next-day nationwide delivery accounts for the majority of business. Tel 01322 297 102 or visit

New locks available at IronmongeryDirect IronmongeryDirect, the UK’s largest online and mail order supplier of ironmongery products to the trade, has added a wide selection of new locks to its latest catalogue. The Easy Code Change has been designed to simplify code changing. With the unit removed from the door, the code can be changed quickly and with ease by simply rotating the dials on the back of the unit with a screwdriver. The new Mini Digital Locks provide a neat compact digital code lock for secondary low frequency doors

including stores and service cupboards. IronmongeryDirect now also stocks genuine RADAR locksets and keys which operate all locks under the disabled scheme whereby keys are available to disabled or registered blind people to enable them to access facilities. IronmongeryDirect provides a next day delivery service and with a customer

contact centre open seven days a week from 8am to 8pm, orders can be placed as late as 7.30pm for next working day delivery – as standard. Every product is covered by a 30 day guarantee. The latest free catalogue can be ordered by calling 0808 168 28 28 or online

GRIMSBY LOCKSMITH’S GENEROUS GESTURE A Grimsby charity shop which had more than £800 stolen by heartless thieves is now feeling more secure, thanks to the generosity of a local locksmith and safe business. Richard Ellis, who owns RE Locksmiths and Safe Engineers in the town, read about the theft in the local press and decided to act.

‘appalled by how such a worthy cause was targeted this way’

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“We saw that the charity shop had been broken into when we read about it in the Grimsby Telegraph,” he said. “I was appalled by how such a worthy cause was targeted in this way. “We knew we could help by donating and installing a replacement unit that is an insurance-approved safe for them. Because this charity is run by local people for our community we were very happy to help.” The charity group is currently raising money for life-saving equipment for a new cardiology unit at Grimsby’s Diana, Princess of Wales Hospital.

Shop manager Vonnie Henderson said: “Richard’s donation has made us realise that that there are still good people left in the area. The work we do as a charity is for the community and we want people to realise that all the money we raise stays in North East Lincolnshire.” The healthcare charity is behind the Big Red Heart Appeal, to provide specialist equipment in the new cardiology special procedures unit at the hospital.

Donations can be made via the website:




OVERSEAS NEWS - AUSTRIA Police in Vienna, Austria have been criticised in a row over locksmiths who overcharge for their services - after it was revealed that officers had been recommending companies suspected of ripping off clients. The allegations scandal came to light when one caller, who had been recommended by police, to call one locksmith company, made a formal letter of complaint. He complained after being charged 500€ for a new lock – which soared to 1,700€ once fitting and labour were added to the bill. The man blamed the police for

providing him with the contact details. Other similar incidents have since come to light.

‘officers had been recommending companies suspected of ripping off clients’ Following incidents such as break-ins, police officers carry business cards for locksmiths which they then distribute to those affected. But police rejected

suggestions that they recommend anyone. Police spokeswoman Adina Mircioane said that the police are not permitted to recommend locksmiths - and that if evidence to the contrary were to be discovered, disciplinary action would be taken. Police are appealing for more information on allegations of overcharging, which will then be investigated. The locksmith guild wants to see reputable locksmith companies recognised with a seal of approval to help prevent these problems happening in the future.

A WELL-TIMED ‘MIRACLE’ FROM LOCKDECODERS With perfect timing – just ahead of the Auto Locksmiths Expo (ALEX) in late October, Lockdecoders, a world player in innovative auto locksmithing equipment, has produced another winner.

The Miracle A9 is claimed to be more capable and more versatile than any other automatic key cutting machine. Powerful and fast with 24V DC motor, it not only cuts edge-cut and laser track car keys, but also dimple keys and domestic cylinder keys.

‘powerful and fast with 24V DC motor’ A significant design feature of the A9 is that the decoder and cutter are both mounted in the turret, so there is no need for tool change. There is also a drop-in clamp exchange, and touchscreen operation with dynamic selection. The A9 costs just £4730 plus VAT. If you missed it at ALEX, contact Lockdecoders for more details. T: +44 (0)1322 407790 E:

Partners against crime: Yale and Sierra Sierra has announced that it will carry Yale locking systems across its casement window and PVC-U door ranges from the beginning of November 2012. The latest in a series of additions to Sierra’s comprehensive product offering, the system delivers an improved level of security while giving Sierra installers access to one of the industry’s most widely recognised consumer brands. Brian Webb, Sierra, said: “The product performs better, delivering an enhanced level of security and greater end user peace of mind. But the brand association with Yale itself is almost as important.



Consumer brands within the window industry are few and far between but Yale is a household name. We believe that delivers an advantage to our customers when they’re sitting down in front of the homeowner.” The new Yale casement and PVC-U door locking mechanism also features a 10-year guarantee. The launch comes just weeks after Sierra unveiled its new website and customer portal which gives Sierra installers access to real-time online order tracking as well as the latest downloads and product updates.

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TRIBUTES PAID TO PIONEERING DEBORAH A pioneering businesswoman who was a leading light in the marketing of the first life-saving window lock of its kind in the UK has died. Deborah Jenning was a Director of Jackloc, the award-winning Leicestershire firm which distributes its own unique cable window restrictors – originally designed by her father, Derek Horne 10 years ago. Deborah, together with her sisters Emma Wells and Judith Burrows, established a thriving market for the product, building up Jackloc to become a leader in its field and a highly successful international business, with orders from as far afield as Russia, Mexico, Arabia, Malaysia and Australia. Deborah, who lived in Telford in Shropshire died aged just 44 from breast cancer. She leaves her husband Paul, 11-year-old daughter Madeline and 13-year-old-son Jack, who was the inspiration behind the Jackloc name. Her sister Emma, Director of Jackloc,

said: “Deborah was a driving force in the business and an inspiration to all around her, both personally and professionally. “She was an amazing person and businesswoman. Deborah had a huge heart and would be the life and soul of the party, but she didn’t suffer fools gladly and could be really tough. “Deborah and I worked hard to create and build a growing market for the Jackloc, which was the first metal cable window restrictor of its kind, and the company has gone from strength to strength. We are totally committed to the business and passionate in spreading the word about safety. Although we will all miss Deborah enormously, she has left a lasting legacy and, in tribute to her, we will now throw our emotional energies into driving the business forward.” Deborah was keenly public-spirited and community-minded, previously having a career with the police in the National Crime Squad, volunteering her time as a magistrate in more recent years and also

spearheading charity fundraising events. Her niece, Kelly Burrows – daughter of Deborah’s sister Judith, who is Senior Sales Executive at Jackloc – now plans to raise funds in Deborah’s memory for the charity Breakthrough Breast Cancer by taking part in the London Marathon next April. Deborah Jennings.

ERA OFFERS BS & SBD NIGHTLATCH EXPERTISE ERA now offers a range of British Standard Nightlatches that also carry the additional endorsement of Secured by Design (SBD) accreditation. They are two British Standard Nightlatches: the British Standard High Security Nightlatch, which complies with BS3621:2007, and the British Standard Keyless Egress Nightlatch, designed and manufactured to BS8621:2007. Wendy Eccleston of ERA says: “Because of the importance customers place on the security of their homes, it is essential to offer products that are easily recognisable as providing the best in terms of quality and performance. The ERA brand is

recognised as offering a combination of quality and value for money. We also add value to our British Standard range by giving a standard 10-year guarantee and the backup of a technical helpline support service, with the number clearly visible on our packaging, which is there to answer any customer questions.” The ERA BS High Security Nightlatch features an integral cylinder pull with an anti-drill plate and the six-pin cylinder also protects against picking and bumping. It comes with a 20mm bolt throw which extends automatically when the door is closed for greater security and strength and with this automatic deadlocking design feature, forced entry using a credit card is virtually impossible. Ideally suited for glass panelled doors it

‘it is essential to offer products that are easily recognisable’

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has been designed with an ergonomic internal lockable handle offering added security against forced entry. The ERA BS Keyless Egress Nightlatch, is designed to overcome the conflict between a secure British Standard accredited front door lock and fire safety recommendations. With all the features of the High Security Nightlatch, ab ndthe same choice of size and finishes, it has a keyless lever on the inside of the door to ensure an emergency escape in the event of a fire. The locks are classified as providing keyless egress at all times and are particularly suited to solid type entrance doors in multi-residential buildings. Both are available in standard, with a 60mm backset, and narrow with a 40mm backset. There is a choice of brass or chrome effect cylinder finish and cases are available in brass, polished chrome, satin chrome effect and satin nickel finishes. Tel: 01922 490000




SECURITY ESSEN 2012 Highlights from Security ESSEN 2012. WINSTED PUTS SIGHT-LINE IN THE SPOTLIGHT Winsted, winners of the coveted Queen Award for Enterprise in International Trade, demonstrated the benefits of its flagship Prestige Sight-Line console at this year Security Essen, the world forum for security and fire prevention.

‘expandable formats’ With advantages including its reconfigurable and expandable formats, allowing customisation to meet customerspecific requirements, Sight-Line’s modular construction allows the console to be adapted in future to suit changing operational demands – adding value to the original investment. For example, the console’s shape can evolve to maximise any given control room environment, while Sight-Line’s complementary VersaTrak monitor support system can optimize screen viewing angles and positioning, as needs dictate. Winsted staff demonstrated the company’s broad range of control room furniture, including its other console systems, monitor walls, workstations and multi-media desks which can fulfil a wide variety of security monitoring activities. In addition to winning a Queen’s Award this year, Winsted was also recently awarded the international environmental management systems standard ISO14001.



GATOR WINS IFD AWARD The new lock series GATOR of CARL WITTKOPP GmbH from Velbert was awarded the International Forum Design Award 2012 and was also nominated for the German Design Award 2012. Since 1953, the IF product design award has been recognised as a benchmark for good design. The German Design Award (as successor to the Designpreis Deutschland) is awarded for the second time and honours top-class design products, which are all ground-breaking in their own way , either in German or international design territory. GATOR is an innovative high-security lock system for safes and security storage units, which scores high in usability and functionality. The modular concept offers a unique product variety of electronic locks to meet various customers’ needs. GATOR offers flexible combination possibilities of input unit, software and high-security lock. At Essen WITTKOPP presented the new high-security locks PRIMOR, the locking system FORTRESS (heavy high-security locks for public authorities) and the new development of deposit lock BLUE CAM next to the award-winning GATOR-series. WITTKOPP also gave an overview to the approved portfolio ranging from boltworks over to mechanical key locks to biometric safe and gun cabinet locking systems.

KABA SHOWCASES COMPLETE ACCESS SOLUTIONS Kaba showcased itself in Essen as a provider of complete solutions for integrated access management tailored to match different requirements, industries and company sizes.

‘a unique performance range’ The focus was on the Kaba exos and Kaba evolo solutions which have been completed by additional new components such as a door-frame reader and a biometric reader and which, compared with the market, offer a unique performance range. Another highlight presented by Kaba was a revolving door with detection of explosives and drugs. The Orthos detect revolving door reliably detects even microscopically small traces of hazardous substances or drugs. It is thus possible to check and identify passengers, employees and visitors prior to access to areas with high security standards. The new Paxos advance safe lock was also presented. Providing maximum reliability and ease of use, its standard dimensions now allow combining several lock and input units to form one locking system. The latest Kaba CheckIn access solution for smaller hotels and guesthouses was also introduced at the event.

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BSIA HITS BACK AGAINST CLAIMS OF ‘BIG BROTHER’ SOCIETY Alex Carmichael, Technical Director of the British Security Industry Association (BSIA) has hit back at claims that the UK is a ‘big brother’ society, and that public surveillance using CCTV systems is out of control. The UK’s newly-appointed surveillance commissioner, Andrew Rennison, had painted a rather bleak picture of the role of CCTV in crime detection and prevention. Responding in a letter to The Independent’s editor, Alex Carmichael wrote: “CCTV is vital to the protection of our society, and the security industry in the UK is dedicated to ensuring it is used responsibly. It is, in fact, possible to safeguard civil liberties whilst making effective use of CCTV systems, as the two things are not mutually exclusive. “Research commissioned by a member of the BSIA CCTV section following the 2011 riots revealed that 76 per cent of

‘it is how you use it that counts’ individuals surveyed feel safer knowing that CCTV is in operation in public areas, with 62 per cent saying they would like to see more CCTV in their local area. “On the issue of HD cameras and algorithms being able to spot individual events or individual people from great distances, it should come as no surprise to any person in the UK that camera technology worldwide is continually evolving. “Mr Rennison does have a difficult task ahead of him ensuring the balance between personal privacy and public safety with respect to CCTV. I am sure he will get a lot of support from all stakeholders, but statements such as “technology has overtaken our ability to regulate” is unhelpful, as technology is just

a tool – it’s how you use it that counts, and in the case of CCTV, it’s about ensuring that public CCTV meets a defined need within defined legal parameters. Nobody, especially any governmental body, can halt the advance of technology. “The Association and its members have welcomed the Protection of Freedoms Act and the introduction of carefully thoughtout regulation, provided adequate consultation takes place.”

Alex Carmichael

CUTTING EDGE CAMERAS ON SHOW AT ASIS INTERNATIONAL AMG-Panogenics, the British manufacturer of sophisticated 5 Megapixel cameras, and i3, Canadian based leader in digital video technology held live demonstrations of their cutting edge technology at the i3 stand at ASIS International which took place in Philadelphia USA recently. The camera allows for up to 14 live panoramic and ePTZ streams whilst simultaneously allowing it to record the full scene. This is very important in terms of the subsequent efficiency studies conducted in terms of how people are moving and how their movements are tracked with video analytics. For applications in schools, for example, where a single camera mounted in a hallway junction can cover the hallways leading off in other directions. There are several applications in other government facilities in the pipeline. The company has been



showcasing the camera integrated with its Video management System in Mexico and other Latin American markets, and is confident of a strong demand for the products globally. David Myers, CTO of AMG-Panogenics, comments, “PanoCam360 streams 12.5 frames per second and the on-board de-warping reduces the processing requirement back in the control room. Offering up to 14 de-warped video streams/independent camera views simultaneously alongside the full-resolution fish-eye view makes PanoCam360 the most powerful and versatile 360 degree camera range available. “The camera is completely developed and manufactured in the UK and works on an open software platform, which makes it very easy to integrate, and the SDK we provide facilitates de-warping and enables electronic-PTZ playback.

i3 has a fantastic platform for bringing the PanoCam360 to market. They are a world-renowned organisation with a vast global network of partners, integrators and dealers. The company is dedicated to supplying technologically advanced security solutions and its focus on quality and customer service matches the ethos AMG-Panogenics works with. PanoCam360 is shortlisted for the Security Excellence Awards 2012 in the ‘Innovation of the Year’ category. For more information about the camera or to book a demonstration of PanoCam360 integration with VMS software. please contact

To read more, visit

Introducing the Trimec Single Door Access Control System… ®

…that’s plug ’n’ play and simple to use. Suitable for both external and internal doors and ideal for high traffic applications, the Trimec® Single Door Access Control System is based on the Hi-O technology platform and provides advanced functionality with seamless plug and play installation. The easy to install system is supplied in a kit form and includes everything needed for a standard single door installation including an intuitive software package that’s simple to use. All combined with the proven reliability of the Trimec® ES2000 strike - there’s quite simply nothing better.

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vdt direct - world’s first VDT Direct, the leading developer of rapid deployment video security solutions, has added new Android enhancements to WebEye CMS, the world’s first fully cloud-based alarm monitoring software for the RSI Videofied system. These enhancements ensure that this interactive security solution meets the latest Android specifications including the

forthcoming changes to the primary push notification system. This will ensure that WebEye continues to deliver resilient and reliable alarm notifications to Androidbased smartphones and tablet computers. According to Clive Mason, Managing Director at VDT Direct: “We are experiencing a substantial increase in enquiries from organisations using Android devices and are committed to

ensuring that WebEye remains the most advanced remote monitoring solution for these users.” VDT Direct has made a significant investment in developing WebEye which now enables alarm notifications to be received and handled from any internet-enabled computer, tablet or smartphone including iPhone, Android and Windows Phone. The company has also expanded its development team with the recruitment of a new Android software engineer. The WebEye Alert app for Android can be downloaded directly from VDT Direct’s website. The app is truly interactive enabling users to initiate responses to notifications direct from their mobile device including setting off a siren and using the talkback function to issue warnings to intruders.

Why IP? IP security systems are becoming increasingly popular, but what are they and how can they benefit your customers? Put simply, an IP camera is a networked digital video camera that transmits data over an ethernet link. This means IP CCTV Installations have three main advantages over traditional CCTV Recording Systems: • If the premises requiring a system are large, the immense saving of cable costs will make the installation more affordable. • Your CCTV application needs to be of a very High Specification. IP Mega Pixel Cameras can be utilized and provide up to 4x higher picture definition/ resolution than conventional Cameras. • Intelligent Analytics allows users to gain valuable information from their pictures, other than just images. For example, search for an object, count people entering a building, track a moving target.



IP PRO SYSTYEMS High Definition Intelligent Analytics 4, 8 & 16 Channel Systems Choice Of Cameras

Teckie Steve of RhinoCo stated “IP Camera systems allow you to utilise the IP network infastructure that may already be in place saving time and money on cabling. In the correct enviroment an IP solution could save £1000’s.” To mark RhinoCo’s launch of their new IP PRO Systems, giving customers even more value, even more choice, RhinoCo are giving away a free In Vehicle Camera & Recorder with every 4, 8 or 16 camera IP system purchased before the end of December 2012. Technical help and advice on all RhinoCo products, including IP systems, is available through their free phone technical help line number – 0800 6520 670.


Furthermore, RhinoCo Technology High Definition provide a comprehensiveIntelligent 4 yearAnalytics warranty and with over 30 years in the security 4, 8 & 16 Channel Systems industry, RhinoCo Technology offer Choice Of quality, innovation and peace ofCameras mind, all at a competitive price.

For further information please contact: RhinoCo Technology, Unit 3b Vernon Drive, Shrewsbury, SY1 3TF Tel: 0845 644 5421 Email: Website:

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UK’S BIGGEST LOCKSMITHING EXHIBITION RETURNS FOR 2013 Industry leaders invited to exhibit at MLA Expo. The UK’s leading locksmith exhibition, the MLA Expo, will be returning in force on 13-15 September 2013 at the International Centre in Telford. The biennial event is organised by the leading trade association for the locksmithing profession, The Master Locksmiths Association (MLA), and sees locksmiths and suppliers from across the globe meet to exhibit products and services, discuss industry trends and take part in training courses. With almost 20 per cent of the exhibition space already sold out within just 24 hours of the launch, the MLA Expo is already shaping up to be the locksmithing event of next year. Global businesses Abloy, Mul-T-Lock and Yale, together with ASSA ABLOY Security Solutions have been announced as official sponsors of the event, and have already booked significant floor space to showcase their very latest security products. Commenting on the launch of the exhibition, Dr Steffan George, development director for the MLA, said: “This is the 17th time that the MLA has hosted the Expo, and each time we see it grow, with more locksmiths and associated companies from around the world attending. This year we have evening events planned, giving industry leaders the opportunity to network, share knowledge and make new contacts. There will also be a significant amount of training – technical, business and legal related. “Securing four such leading partners as Abloy, Mul-T-Lock, Yale and ASSA ABLOY Security Solutions as sponsors for the event is fantastic, and we look forward to finalising and announcing further exhibitors in the coming months.”

The MLA Expo is regarded as the principal industry event, with exhibitors and visitors typically ranging from tool suppliers to practicing locksmiths, specialists such as heritage and auto locksmiths, manufacturers, and associated companies. Over 1500 people from all over the globe are expected to attend the three day event – previous exhibitions have seen visitors come from as far afield as Australia, continental Europe and the USA. Steffan said: “We know locksmiths appreciate the opportunity to test tools and techniques and meet manufacturers and fellow locksmiths face-to-face which is why the MLA Expo is continuously growing and regarded so highly amongst the locksmithing profession.” MLA Expo ‘13 will also see a prize draw for visitors, with planned prizes ranging from a Key Machine to a holiday in Las Vegas. For more information about how to exhibit at the MLA Expo, call 01327 262 255 or email Entry to the exhibition is free for those involved in the security industry - more information is available on the MLA Expo 2013 website

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FURTHER BOOSTS FOR HICKLEYS AUTOMOTIVE ACADEMY The Hickleys Automotive Academy has achieved another significant accreditation that further strengthens its leading position in the training of Ministry of Defence personnel after achieving the coveted CTP (Career Transition Partnership) preferred supplier status. The training centre already holds many different accreditations and qualifications that give prospective trainees the confidence of knowing that the training provided is the best available. Various

industry associations, Government bodies and product manufacturers have all accredited the academy and this latest award reinforces its position as a nationally-approved leading training centre in the Auto Locksmith industry. Hickleys recently added a 10 day Auto Locksmith course to the range of training course available: the main difference in this course is that the final days are used to complete scenario vehicles carrying out the complete process for “lost key” including vehicle opening, creating a

key, discovering the pincode and finally programming the key and remote. The trainer acts as the customer, supplier and tech support. This latest course has received excellent reviews from participants and has quickly become one of the most popular Auto Locksmith courses available. All the course options can be viewed at or call training coordinator Nicky Summers on 01823 328604.

step up in Security from Sterling Sterling Locks’ new range of 6 Pin Euro Profile Cylinders combines practical features with excellent value and is Sold Secure approved. The new “H series” range of 6 pin cylinders have all the attributes of Sterling’s popular 5 pin range, but provide a step up for customers looking for no-nonsense security without a hike up in price. The H series features include anti-drill hardened pins in the cylinder body and cylinder plug.

The anti-bump design and mushroom pins also provide increased protection against picking.

‘increased protection against picking’ 30,000 key differs ensure this a very secure 6 pin cylinder and make it an efficient and practical way to add an extra level of protection for customers. The range covers

all the popular sizes from 70mm to 100mm including offset styles for the u-PVC market. Made from solid brass for the body and plug, the product conforms to BS EN 1303:2005 Grade: 5/1 and is also Sold Secure approved for Cylinders, Grade Silver. Sterling has also launched a new counter display for cylinders which is available free for qualifying orders.

300% RISE IN SALES OF TROJAN’S SS RANGE Sales of Trojan’s stainless steel range of hardware have risen by more than 300% in the past year.



Trojan’s Tony Chadwick said, “We introduced an all stainless steel range because we were aware that traditional aluminium and zinc-based hardware products simply don’t perform well enough in our increasingly harsh winters along with demand for increased performance. It seems the market agrees with our opinion.” He adds, “The initial cost might be slightly higher but the 25 year anticorrosion guarantee we offer on the whole range makes that more than worthwhile.” Trojan’s stainless steel range comprises T-hinges, Door Handles, Letterplates,

Door Knockers, Door Numerals and Letters. Door Handles are available at three different price points too, so all projects can experience the benefits of stainless steel. The Elite range has stainless steel external and internal faces; the Premium range has stainless steel external faces and zinc chrome or gold PVD inner faces and the Standard range has stainless steel external faces and white or black inner faces. Tel: 01922 713 933 Email: or visit:

To read more, visit


Securefast adds to Panic Hardware range Leading Fire, Safety and Security company Securefast has now added additional Mechanical Digital Locks designed to operate with the Traditional Style and Touch Bar range of Panic & Emergency Exit Hardware, as an alternative to the key operated Outside Access Devices. The Securefast Digital Locks offer keyless entry, have been mechanically tested with the Securefast Panic and

Emergency Latches to EN1125 / 179:2008, fire-rated for use on fire doors and salt spray tested to 240 hours, enabling them to be used on external doors. All the Digital Locks use the ‘Easy Code Change’ so that the code can be easily changed using a flat screwdriver on the back of the mechanism outside unit. Each of the Mechanical Digital Locks is supplied with an appropriate spindle to connect to the inside

panic hardware device, has a non-sequential code and a neoprene seal for the outside unit.

The range of digital locks available has a number of features and benefits including options with a Free Passage Mode, a stylist lever handle or knob on the outside unit and either 10, 11 or 13 digital combination buttons. For further information on the Digital locks for Panic & Emergency Exit Hardware please contact the sales team on 01543 501600 or visit

New standard for ATM safes with gas protection According to statistics compiled by the German Federal Criminal Police Office more than 100 ATMs were blown up in Germany over the last five years. Other countries have also been hit. The criminals not only destroy the ATM safe itself; they also put nearby people, property and objects at risk. Now the European Standard EN 1143-1 includes the additional “GAS” designation: European Certification Body (ECB) uses it as a basis for the ECB•S certificate for ATM safes with additional gas protection.

From this year, the European Standard EN 1143-1 for the first time also includes ATM safes with gas protection from resistance grade II on. Manufacturers seeking ECB•S certification with the additional “GAS” designation according to this standard must furnish proof that their product fulfils the requirements specified therein. During tests carried out on safes by independent testing laboratories, specialists feed a highly effective gas mixture into the safe and detonate it.

‘100 ATMs were blown up’ Then they carry out an attack test with precisely defined tools in order to determine the remaining resistance value. The test conditions are authentic and simulate a highly critical situation. The ECB•S certification mark is only awarded to safes which come out of the test still closed. With these products, the users can be sure that the criminals will not get hold of the money even if they carry out a gas attack.

EVEN MORE POPULAR TROJAN’S MEGA EGRESS HINGE Trojan’s Mega Egress hinge is set to become even more popular: it’s now available in a reduced stack height option of 13.5mm. This replaces the 14.5mm height and will be available alongside the existing 16.5mm height. This addition means the Mega Egress can now achieve stated U values on a larger number of profile systems. The 330mm Mega Egress hinge has been a popular product in the Trojan portfolio ever since it was first launched thanks to the classic Trojan combination of value



and innovation. Its unique constraint closing feature means it achieves high security and excellent compression without the need for additional hinge protection. It can be used on all side hung applications up to a maximum sash width of 900mm. It can carry up to 40kg, making it ideal for all heavy duty applications, including triple glazed windows. It has been UKAS laboratory tested to BS EN 1670 and exceeds grade 5 classification for ultimate corrosion resistance.

For advice or more information, call 01922 713 933,

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SQUIRE’S GENERATION COMBINATION PADLOCK Premium lock manufacturer Henry Squire & Sons Ltd has unveiled its new Stronghold® SS50 Combi, purpose-designed for convenience and extreme resistance against the threat of a sustained attack. These heavy duty combination padlocks are constructed of a solid hardened steel lock body and hardened boron steel shackle – with a protective lock body cover for extra high security. With an electrophoretic finish for excellent corrosion resistance the range can withstand an impressive 200 hours exposure to salt spray, to function in the harshest environments. The padlocks operate using a fully recodable five-wheel dial with 10 digits – from zero to nine – offering over 100,000 combinations. The digit wheels are spaced apart making it easier for those who find smaller dials more difficult to operate. Recoding is straightforward - they can be coded ‘alike’ so one sequence opens

several locks – ideal for multi-users operating in high security or commercial environments. Two variations of this smart padlock are available including open (SS50 Combi) and closed shackle (SS50C Combi) options making it ideal for a host of uses. It carries the Squire 10-year guarantee. Tel 01902 308050, visit or email

COMPLETE SECURITY SOLUTIONS FOR GREEN ENERGY WINDOWS Green Energy Windows is the latest fabricator to adopt digital door locking technology, alongside high security mechanical solutions from Yale Door and Window Solutions, via national hardware suppliers IFI. The Smethwick-based company now offers a complete range of mechanical and digital security solutions for windows and doors from the home security specialist. Green Energy Windows presents the innovative new Keyfree digital door lock to homeowners with the option of convenient and flexible home security, alongside the mechanical assurance of YS170, the new multipoint



locking system especially designed with improved handle ability and optimum door performance. Yale Door and Window Solutions’ high security cylinders are also available to complete the door security offering and specialist Shootbolt and Encloser window locking systems are also available to ensure all access points of a home are safe and secure. Says Ravi Hanjhra, MD of Green Energy Windows: “There is no denying that electronic locking is now part of everyday living, so we have no doubt that homeowners will quickly see the benefits it can bring to family and home life, without compromising on security.

“But at the same time, many homeowners still like the assurance of mechanical security, even the ‘clunking’ sound of the lock when the key is turned. By offering both Yale Door and Window Solutions from IFI, homeowners are presented with the comfort offering of complete security for all access points in a home, whilst providing the flexibility and convenience required.” Green Energy Windows sources the hardware solutions from IFI, a national distributor of hardware that has successfully partnered with Yale for over 10 years to provide fabricators and installers with the very latest security solutions. Graeme Smith, IFI Area Sales Manager

for West Midlands, Wales and the South West added: “Yale is a brand which has become synonymous with trust, reliability and value. IFI has undoubtedly benefitted from supplying the product range, which continuously brings to the industry innovative market leading products that genuinely meet the needs of today’s savvy homeowner.” For more details visit or To find out more on Green Energy Windows, please visit www.

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VBH Adds Yale Keyless Digital Lock VBH has added the Yale Keyless Digital Lock to its range to sit beside the successful Yale Keyfree as the company’s main electronic door access solutions. Keyless allows home-owners to access their flush timber or composite door without a key in much the same way that Keyfree does on PVCu and rebated timber doors. Access is gained by entering a 4-12 digit Family PIN code into the weather resistant touch-screen key pad. As well as the Family PIN, it is possible to set temporary Visitor PINs, making Keyless ideal for those relying on home

visits, such as the old or infirm. Keyless is completely standalone, with no wiring, and is powered by 4 standard AA batteries that will operate for approximately 10000 functions before signalling that replacements are due. Each set is supplied in retail packaging and includes polished chrome 60mm Yale Nightlatch and a silver internal electropad, along with a polished chrome external Keyless unit.

Yale Keyless and Keyfree are both available from stock at VBH. or call 01634 263300.

NEW DOORSETS GUIDE FROM DHF A new, comprehensive guide designed to help building professionals correctly specify CE marked doorsets has been published by the Door & Hardware Federation (DHF).

Specifiers, architects, contractors, clients and other professionals can download the guide, Specifying CE marked doorsets, from the DHF website: www.dhfonline. The DHF produced the guide to make building professionals aware of the benefits of specifying CE marked doorsets rather than traditional multisupplier sourced door assemblies. In particular, a doorset comes complete with comprehensive documentation to enable the specifier to determine the performance requirements for an intended application. This ensures the

doorset will be fit for purpose. The new publication will help all those in the construction sector to prepare for new CE mark legislation coming into effect in July 2013. Under the new Construction Product Regulation, from that date it will be illegal to supply doorsets covered by a harmonised European standard without a CE mark. Initially this will affect external doorsets. Where the harmonised standard has not yet been published, for example fire resisting doorsets, CE marking will become compulsory at a later date, possibly a year or more after 2013.

grouphomesafe’s VECTIS PLUS TAKES CENTRE STAGE AT CASAC grouphomesafe, the UK’s leading supplier of door and window components, has been participating in an initiative organised by CASAC (Community Action and Support Against Crime), the West Yorkshire not for profit crime reduction organisation, by showcasing its Vectis Plus cylinder free door system. Promoting the initiative at a special event for the Police, CASAC has taken the lead with an innovative anti-burglary solution for the region following Police reports that villains are still attempting to snap Euro cylinder locks. Brett Evans of grouphomesafe, said: “We’re pleased that CASAC chose to feature our Vectis Plus family of products as part of their initiative and to promote the benefits of installing multi-point locking systems to homeowners. Because Vectis has no cylinder,



there’s no problem with cylinder snapping or bumping and with so much press and media coverage this year on the topic of cylinder attack, customers can be reassured that the system meets all the latest security requirements and will give them the peace of mind they seek.” Neil Goldup, chief executive officer at CASAC said: “The new Vectis Plus lock is an excellent product to discourage lock snapping attempts and also exceeds SBD certification.” •

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A big thank you to all of our customers and friends. We hope you have a very Happy Christmas and a prosperous New Year. See you in 2013!

Best Wishes For Christmas And New Year From Everyone At RhinoCo Tel: 0845 644 5421 Email: Web:

Merry Xmas And All The Best For 2013 To All Our Customers Thanks For Your Support

“Delivering a First class service to YOU, twelve months of the Year” NW Keys Ltd, The Old Fire Station, 51 Strand Road, Bootle, Liverpool L20 4BB

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Wishing all our customers & friends a very merry Christmas and a prosperous New Year xx


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CHRISTMAS GREETINGS AND A HAPPY NEW YEAR! The Directors and all the team at the Clearview Group Ltd wish to extend to all our readers, advertisers, sponsors and friends our best wishes for Christmas , and our sincere thanks for their continuing loyal support throughout this year. We particularly appreciate the excellent and encouraging feedback we receive from you about the ongoing efforts we are making to improve the magazine and website. Thank you – and – after another “rock n’ roll” year - let’s all hope for a happy, peaceful and prosperous 2013.

We’d like to wish everyone a Merry Christmas and a Happy New Year! Thank you to all our customers for all your support throughout 2012. Tel: 01763 245 245 Email:

Tel: 01922 725272 Fax: 01922 720580 Euro Architectural Distributors Unit 29, Birchills House Industrial Estate Green Lane Walsall West Midlands WS2 8LF

Thank you to all our customers for using our British made RST mortice keys

Wishing you a Happy Christmas and a Prosperous New Year!

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A big thank you from all of us at DG Supplyline for your custom and support over the past year. We wish all of you a very Happy Christmas and a prosperous New Year for 2013!

DG Supplyline Ltd Tel: 01702 351 911 Fax: 01702 346 331 Email:

Season’s Greetings Start 2013 with a little extra. Place an order for 24 locks or more before 31st Jan 2013. Quote ‘New Year offer’ and we will give you 10% off our normal trade price for white and brown

NO - GO GLASS LOCKS Email - 0845 528 0183

Happy Christmas and a prosperous year ahead to all our customers!

Wishing You A Very Merry Christmas And A Prosperous New Year. Thank You For All Your Support In 2012.

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ALEX 2012 – A WINNING FORMULA The Auto Locksmiths Expo (ALEX) held last month at the East Midlands Conference Centre in Nottingham, reached new heights as far as UK exhibitions to the locksmithing industry is concerned, pulling in visitors not just from across the UK, but also from Belgium, Italy, Germany, the Czech Republic, Sweden, Poland, Holland and even South Africa. The product demonstrations featuring live camera action with large screen displays so that everyone was able follow the process proved to be a great success. This is the first time that this has been done in the UK for this market and the organisers say it is an idea that they will most definitely be repeating at future events.

To provide an even broader global edge, UAP Tradelocks brought over the renowned Jim Hetchler from Texas, USA, so even the Americas were represented! According to the organisers, one exhibitor (Lockdecoders) even said that the show was “Like 3,000 visitors had come through the doors, it was that successful for us.” TO BE ANNUAL EVENT The organisers reported: “Although visitor numbers didn’t actually reach that level (just as well!), the quality was extremely high, as was expected at this elite level of the locksmithing industry. “Most visitors not only stayed for much of the day, visiting each stand in turn, but they came back the next day as well. Many did their buying there and then, thanks to



the show offers that were available. “The consensus of opinion seems to be ‘more of the same please’ and so ALEX is to feature as an annual event in the locksmithing calendar. Positive comments from exhibitors were very encouraging: Kim Stanier, Advanced Keys said: “The show has given us the opportunity to put faces to names.” Robin Huish of Hickleys was delighted with the event: “We were very pleased to be one of the sponsors of ALEX. The oncept of mixed stands and technical demonstrations gave a fresh and modern feel to a trade day. It was great to meet new and existing customers and from our customer feedback, the show was a roaring success. Roll on ALEX 2013. The show was wonderful!” “The show has been very good to us,” added Dean Sanderson of 3D.

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CUSTOMERS WANT AUTO SMART KEYS – BUT STILL HAVE SECURITY CONCERNS Customers want the convenience of smart key now, but are too concerned with security and reliability to accept a smartphone key system just yet, according to SBD’s latest customer survey. ‘Cautious to Converted: A Survey Of Existing And Potential Smart Key Customers In EU.’ The smartphone revolution of the past five years has been unprecedented, with the mobile phone playing an ever-increasing role in the daily lives of consumers. No wonder then that the automotive industry, which is already busy deploying telematics services and apps for the car, is now considering a future where the smartphone can also replace the key fob. But until now there has been no public research into customer’s readiness for these kind of features. From SBD’s new survey, it seems that the answer is they’re not ready just yet - not until OEMs and



‘smart key fitment is due to continue rising’ their suppliers can offer assurances over reliability and security concerns. Interestingly, it’s the same concerns that smart key systems have faced for the past decade since their introduction in 1999. Customers have always been nervous to accept new technology that affects the security of their vehicle, with common concerns such as “but how do I know the car is locked?” or “will I be locked out if my battery goes flat?” Smart key technologies have taken a long time to overcome those barriers, but with general customer awareness growing and availability rapidly increasing since 2009, it looks like smart key systems have finally broken through to appeal to the mass market. Customers are beginning to trust

in the technology and the convenience appeal is high - with fitment rates starting to rise. Some 75% of existing smart key owners now want to specify a system on their next new vehicle. Interest in higher convenience features such as walk away locking or Virtual Pedal is high too. The evidence suggests that smart key fitment is due to continue rising at a faster rate now that customers are ready to accept this technology. Looking to the long term future, the development of smartphone based access control faces those same early apprehensions over security and reliability - but if OEMs and Suppliers can overcome these initial barriers, then the signs are good that demand and fitment will rise, just as the development of smart key systems has proven. For your free copy of the Executive Summary, email:

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MANUAL PROGRAMMING FOR NISSANS PATHFINDER Before entering programming mode, have in possession all of the transmitters you will be using on the vehicle. Once you program the transmitter, all previous codes will be erased from the memory. 1. Close and lock all doors with the driver’s side power lock/unlock switch. 2. Insert key into ignition and remove it from the ignition key cylinder at least six times within 10 seconds. Your Hazard Lamps will flash if you have performed this step successfully. Withdraw key completely from ignition cylinder each time. If this procedure is performed too fast, system will not enter programming mode. 3. Insert key into the ignition cylinder and turn to the ACC position. 4. Within five seconds, push ANY button on the remote transmitter. Your Hazard Lamps should flash. Do not press the button more than one time in the above step. If the button is pressed more than one time, the programming procedure will not be successful. 5. If there are any remaining transmitters (including the old ones), unlock then lock all doors using the driver’s side power lock/unlock switch and within five seconds, push ANY button on the next remote. Your Hazard Lamps should flash. Repeat this step for each transmitter (including any existing transmitters). 6. Turn the key to the OFF position, remove keys from the ignition, unlock doors using the driver’s side power lock/unlock switch and open the driver side door. TIIDA 1. Close all doors. 2. Lock doors with driver’s side power door lock switch. 3. Insert and withdraw the key six times. Doors should UNLOCK. 4. Turn Key to accessory position. 5. Lock doors with driver’s side door lock switch. 6. Press button on remote control. 7. Remove Key.



ALMERA, ALMERA TINO, PRIMERA, MAXIMA, MICRA, SERENA, VANETTE CARGO, TERANO II, XTRAIL 1. Make sure the doors are all unlocked. 2. Turn the ignition switch from Position 0 to ON six times (within 10 seconds). 3. Turn ignition switch to OFF position. Leave key in ignition switch. After two seconds, the system will enter programming mode. The warning lights will flash twice. 4. Press and HOLD the unlock button on the Plip. 5. While pressing the unlock button, press the lock button three times. 6. Release the unlock button. The warning lights will flash once to indicate successful programming. 7. Repeat procedure 4 to 7 for up to 4 plip keys. 9. When completed turn ignition ON, and the warning lights will flash twice. 10. Remove key, and check all plip keys for operation. QUEST 1996-02 Before entering programming mode, have in possession all of the transmitters you will be using on the vehicle. Once you program the transmitter, all previous codes will be erased from the memory. 1. Close and lock all doors. 2. Insert and remove key from ignition six times within 10 seconds. The parking lamps or interior lights will flash twice to confirm programming mode. All existing remotes will now be erased. 3. Insert key into ignition and turn to the accessory position ACC. 4. Press the LOCK button on the first remote transmitter to be programmed. The parking lamps or interior lights will flash twice to indicate remote is programmed. 5. To program next remotes, unlock the vehicle using the LOCK/UNLOCK switch on the driver’s door. 6. Press the LOCK button on the next remote transmitter to be programmed. Repeat steps 5-6 for extra remotes 7. Open driver’s door to exit programming mode.

Many locksmiths get stuck on these as most procedures have steps that differ, these steps have always worked for me. ALTIMA 2000-01 Before entering programming mode, have in possession all of the transmitters you will be using on the vehicle. Once you program the transmitter, all previous codes will be erased from the memory. 1. Close and lock all doors. 2. Insert and remove key from ignition six times within 10 seconds. The indicators will flash twice to confirm programming mode. All existing remotes will now be erased. 3. Insert key into ignition and turn to the accessory position ACC. 4. Press the any button on the first remote transmitter to be programmed for at least 1 second or two times within five seconds. Indicators will flash twice to confirm remote is programmed. 5. To program next remote, unlock the vehicle using the LOCK/UNLOCK switch on the driver’s door. 6. Press the any button on the next remote transmitter to be programmed for at least 1 second or two times within five seconds: indicators will flash twice to confirm programming. Repeat steps 5 and 6 for all remote controls. 7. Open driver’s door to exit programming mode.

Hints & Tips provided by Martin Pink, Rapid Locksmiths To read more, visit

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NSN14 direct decode using instacode to progress final two cuts Start by fully inserting the NSN14 direct decoder into the lock, then check for the 1st wafer position felt, it will be in position 3 or position 4. If the 1st wafer position is found in position 3, then we will begin by reading positions 3, 5, 7 and 9. If the 1st wafer position is found in position 4, then we will begin by reading positions 4 , 6 , 8 and 10. This confirms that the lock follows a wafer construction of 1 up and 1 down. The reading process is as with other decoders: simply position the tool on the numbered space line, and pull the lifter gently along the numbered line to read the correct key cut. Having read the 1st side, we remove the tool, turn it 180 degrees and then read the opposite side of the lock.

‘simply position the tool on the numbered space line, pull the lifter gently along the numbered line to read the correct key cut’ Begin by inserting the tool fully into the lock and position the lifters indicator on the numbered line the wafer is 1st felt in - in this case it’s the No 3 position, so we begin by reading positions 3, 5, 7 and 9 by gently pulling the reader’s arm gently along the line till it stops and jot down our key reading, as follows:

Position 5 reads as a No 2 key cut

Position No 6 reads as a No 1 key cut

Position 7 reads as a No 3 key cut

Position 8 reads as a No 1 key cut

Position 9 reads as a No 1 key cut

Position 10 reads as a No 2 key cut

So we now know that positions 3, 5,7 and 9 read as key cuts 3, 2, 3 and 1 . We now remove the reader tool from the lock, turn it 180 degrees, then fully re-insert it in the lock and read positions 4, 6, 8 and 10.

So positions 4, 6, 8 and 10 read as key cuts 4,1,1 and 2 We then add this to our other readings and we have a key that reads from position 3 to position 10 at the tip as : 3, 4, 2, 1, 3, 1, 1 and 2 .

‘we now remove the reader tool from the lock turn in 180 degrees, then fully re-insert it in the lock’’

Position 3 reads as a No 3 key cut



Position 4 reads as a No 4 key cut

So we have the key positions 3 to 10 as 34213112 and all we now need is the missing cuts in positions 1 and 2 that we will use Instacode to find.

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‘click on the biting tab, find the biting screen appears and we went the info we know from our decode’ We open Instacode and select the car make and model and year, then click on find the biting tab, the find-biting screen appears and we enter the info we know from our decode in boxes 3 to 10 , as per diagram below:

Then click next and Instacode will tell you the full key or the full key possibilities that exist, as diagram below:

You can see from this screenshot that we have four possibilities of key. Now we locksmiths do not like wasting keys so the last thing we want to do is cut four key blades. So to avoid wasting keys, we click the show-cutting key tab, and Instacode will save wastage and tell us potentially worst scenario how many key blades we need, as per screenshot shown here:

Hints & Tips provided by Martin Pink, Rapid Locksmiths

You will see that we need a maximum of two keys to be sure to get the correct key. We start cutting the highest possible key, then the lower cut key if incorrect, sometimes only one key will be needed as 1st or second code will be correct; the worst scenario is that two keys are needed. For interest the 2nd code was correct and operated the ignition where the missing positions 1 and 2 were a 2 and 3 cut, giving us a full key of 2334213112, manufacturers key code of 16624. You will often be given the correct code first time, but using code software such as Instacode - no matter what the scenario makes finding the correct key both simple and quick with no special skill required.


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Standard key locks that only give a partial decode from the door lock so need to be progressed As lishi 2in1 are designed for use in door locks there exists a number of models of cars that do not house all of the wafer positions within the door lock , ie Nissan NSN14 locks: these will house eight wafers in the door lock but the full 10 wafers within the ignition. So once we have picked and decoded the door, it is necessary to progress the info we have in code software to find the two missing key cuts. In this part of the guide I attempt to show you how simple this procedure is. I use Instacode as my chosen code software. As this guide is more about the progression than it is about the picking, I have concentrated more on this. Picking and decoding the NSN14 lock using the lishi 2in1 single lifter - then progressing the final two cuts using Instacode. The Nissan NSN14 lock has: 10 wafer positions four key heights The door lock only houses eight of the 10 cuts, the door lock houses positions 3 through to 10 . Nissan models using the NSN14 keyway that have the powered eccentric ignition are slightly different; these have 11 wafers in the ignition with the first cut always being a No 3, this system has: 11 wafer positions four key heights The door lock houses eight wafer positions in positions 4 through 11 . During this guide we will pick open and then decode the Nissan NSN14 lock; this will give us eight of the 10 cuts required, and we will then progress this info using

‘once we have picked and decoded the door, it is necessary to progress the info we have in code software to find the two missing key cuts’

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Instacode to find the missing two cuts and give us the correct 10 cut key. The lock does not always respond to sequence-picking , but in tests it does favour picking positions 3, 5, 7 and 9 first then, once set, pick positions 4,6,8 and 10. Picking and decoding the Nissan NSN14 door lock using 2in1 tool Centre the lifting arm so it does not snag and fully insert the tool into the door lock. Once inserted we pick positions 3, 5, 7 and 9 until fully set by tickling each position to find the binding wafer; once we find a bouncing wafer we pick it until set,; once positions 3579 are fully set we then pick positions 4,6,8 and 10 until the lock opens. So we start with positions 3, 5, 7 and 9 in their binding order:

‘the lock does not always respond to sequence-picking, but in tests it does favour picking positions 3, 5, 7 and 9 first then, once set, pick positions 4,6,8 and 10’

Position 7 is next to bind and pick

Position 3 is first to bind and pick

Position 9 is next to bind and pick

Position 5 is next to bind and pick

Once position 9 picks the plug is felt rotating a fraction which confirms positions 3, 5, 7 and 9 are fully set. I confirm this by checking each of these positions to ensure all are slapping tightly. We now concentrate on positions 4, 6, 8 and 10 until the lock opens. Article continues on next page >>




Position 6 is the next to bind and pick

Position 3 is a No 3 cut

Position 7 is a No 3 cut

Position 8 is next to bind and pick

Position 4 is a No 4 cut

Position 8 is a No 1 cut

Position 10 is next to bind and pick

Position 5 is a No 2 cut

Position 9 is a No 2 cut

Position 6 is a No 1 cut

Position 10 is a No 3 cut

As position 10 picks the lock opens, as we did not need to pick position 4 we know instantly that this is a No 4 cut. We now hold the lock in the open position via the tension arm, and we then run the decode in the same direction as we picked, by moving the indicator arm along the vertical numbered position line until the indicator stops. It will stop on one of the numbered horizontal key cut lines, and this will be your key cut.

Article continues on next page >>



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So we have cuts 3 to 10 from bow to tip of 34213123, and we now need to find the missing cuts for position 1 and 2. We do this by using code software such as Instacode First we go to Instacode then select either the car make and model and year or we choose Silca nsn14. We then select find bitting and enter the cuts we know in positions 3 to 10 which is 34213123 as in the following diagram.

We then click next and get the next screen:

As you can see this gives us four possible keys. We all know that key blanks are to expensive to waste, so Instacode helps avoid this. We click the show cutting tree tab, which shows us the worst scenario how many key blanks we need to get the correct key and which order to cut these in, as below:

You will see that we need a maximum of two blades as worst case scenario.

There are other ways to progress these without using two blades via impressioning. There are two ways of doing this: we will start with the scenario we have - Instacode and have the possible codes as above. Code 15125, 2334213123 Code 17456, 3234213123 Code 18171, 2134213123 Code 18469, 1234213123 So if impressioning, we cut the key on our cut to code machine as 1134213123. Insert this key into the ignition and turn right and jiggle up and down a few times. Remove the key and inspect positions 1 & 2. We are looking for marks. If one position has marked, then this position needs cutting to next depth. If both positions have marked then both positions need cutting down.

‘as we did not need to pick position 4 we know instantly that this is a No 4 cut’ If using the info above, if just the first position marked, then this confirms the second position is a No 1 cut so looking at what we have above, if position 2 is a 1 cut then it can only be code 18171 so we need to cut position 1 down to a 2. If not having Instacode, we cut each position that marks down 1 cut, we then clean with wet ‘n dry , and reinsert into ignition, turn and jiggle again before we inspect positions 1 & 2 again - any position that marks needs cutting down 1 cut again. Repeat this process and you will reach the correct key. Whether progressing via Instacode or impressioning the last cuts it is a quick simple process to complete. Once done we have the correct key for the lock. Procedure if fitted with the 11 cut powered eccentric ignition There will be no difference with regard to the picking and decoding process of the door lock at all, other than remembering the positions marked on the tool will be incorrect. The tool will suggest that you

‘no difference with regard to the picking and decoding process of the door lock at all’



are picking and decoding positions 3 to 10 when in fact you will be picking and decoding positions 4 through 11 instead; this will not affect the picking process but will become important when progressing via Instacode to find the missing cuts. With our decoded cuts in the above guide of 34213123, we would select the 11 cut NSN14 version on Instacode, then select new biting. Then we would then insert the known cuts into positions 4 to 11 instead of 3 to 10 as before, as in the diagram that follows:

Then click next to see the below screen.

As you can see the codes are identical to the above progression on the 10 cut key. The only difference being that each one has a No 3 cut preceding it. This is because in the 11 cut lock, the 1st cut is a generic No 3 cut, this will be the same on every key for the current series. You will not always know if the car you are working on has the 11 cut powered eccentric ignition on it or not: this will only become obvious after you have cut the key, which will work fine in the door lock, but will fail in the ignition lock. This is not a problem: all we then need do is cut the 11th cut a No 3 cut at the bow end and the ignition will then operate.

Hints & Tips provided by Martin Pink, Rapid Locksmiths To read more, visit




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