Checklists and Site Survey
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Residence Apartment / flat Office Overseas Vehicle & transportation Advances On site at airport Hotel Residence (not belonging to client) Restaurants Ballrooms, banquets and auditoriums Outside (open - air) events Charter or corporate aircraft Commercial air travel Emergency services Foreign advances
Residence • • • • •
What are the crime statistics for the neighborhood? What is the response time for police? Fire? Ambulance? Have you introduced yourself to the local authorities? Have you walked / driven around the neighborhood? Have you introduced yourself to the neighbors?
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Have you made a notation of neighbor’s vehicle license #s and description of vehicles? What is the layout of the grounds and surrounding terrain? Are there security problems caused by the terrain, such as ditches, body of water, trees, high point overlooking the house and grounds? If there is a fence, is the gate stoutly built with a good lock? Is the gate - mounting hardware secured so that it cannot be unfastened to permit an intruder to enter? Can the gate be unlocked with a remote control device from within the automobile? (hard cars) Have shrubbery and trees close to the fence and / or house been cut back to deny hiding places? Are there trees, poles, or structures near the fence, which would enable an intruder to more easily climb the fence or avoid contact if there are electronic sensors? Is there sufficient lighting for the grounds and the exterior of the house? Is there back - up power for all lighting on the grounds and in the house? How many access points to the grounds and house are there? (Alley, secondary access road, etc.) Does someone regularly check the grounds and perimeter to make certain that fence; gates, locks, lights, etc. are in good repair and have not been tampered with? Are light bulbs replaced on a regular schedule? Is the ground sufficiently level around the perimeter to enable the installation of barrier - type intrusion detectors? Are there trees, poles, or other obstacles, which would hamper the use of invisible barrier - type sensors? Are there animals on the grounds during the night, which would preclude the use of motion detectors? Is the lighting sufficient to enable the use of CCTV? Do the guards vary their patrol schedules so as not to be predictable? Are the guards armed and, if so, what is the firepower and condition of the weapons? Do the guards carry radios, and is there a strict code for their use? Have the guards, in your opinion, been properly trained, particularly in the use of and maintenance of firearms? Are firearms properly secured when not in active carry? Are all firearms regularly checked, repaired, cleaned, and maintained? Can entrances to the residence be seen from the street or any area off premises? Are entrances well lighted? Are exterior doors of solid core and contain steel facing? Are there steel / glass security storm doors? Are door hinges well - secured and, if not located on the inside, protected against the removal of the hinge pins? Have strike plates been used and securely fastened with deep - set screws?
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Is there glass in the door which could be broken and the lock reached from outside? If so, is the door fitted with a double cylinder lock and the key hung out of reach from the outside? If there is no glass in the door, is there a peephole? Are all sliding glass doors hung so that the sliding door is mounted on the inside? Are doors secure from being lifted off the sliding track? Are all sliding glass doors of reinforced (bullet - proof) glass? Is the garage door equipped with a good locking system, which can be unlocked and opened electronically from inside the vehicle? Does the garage door automatically lock itself when closed? Are vehicles inside the garage kept locked? Is the door from the garage into the residence of solid core? Have ladders which could be used to gain access to upper floors, been removed? Are unused doors and windows permanently closed and secured? If windows are opened, can they be locked in the open or half - open position? Do all windows have screens or storm windows, which can be locked, from the inside? Are all of the windows and doors protected either with iron bars or an alarm system? If so, are they equipped with quick release fire escape devices? Are window air conditioners bolted and secured against removal? Do all windows have adequate window coverings (curtains, drapes, shutters) to prevent someone from seeing inside? Is the roof fully secured against intrusion? If it is a flat roof, has a pole or something been erected to deter a helicopter attack? Can the roof be accessed by scaling with grappling hooks? Does the master bedroom have a solid core door with deadbolt lock and hinge pins, which cannot be removed from the outside? Is there either a separate secure telephone line or a cellular telephone? Has a safe room been designated? Is the safe room equipped with a separate secure telephone line or a cellular telephone? Is the safe room rated fire safe for at least one hour? Is the door to the safe room solid core, steel plated, and secured with a deadbolt, strike plate, reinforced door frame, and non - removable hinge pins? Has the safe room been equipped and stocked with a battery - operated light, fire extinguisher, first aid kit, two - way radio, weapons, and water?
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Does the residence have an electronic alarm system? Is it an audible or silent alarm system? Is the alarm system connected to a central station, or is it connected to a residence command post? Has the system been recently (and is it regularly) tested? Who is responsible for servicing and maintaining the system? What is the response to an alarm intrusion? What is response time? Is the residence equipped with panic switches to signal an emergency? Is there a CCTV detection system? Who is monitoring the CCTV? Is there a fire detection system? Are batteries regularly checked for the system? Is there back - up power? Are fire extinguishers strategically placed around the residence? Who is responsible for charging and maintaining the extinguishers? Are all occupants of the residence trained in the use of the extinguishers? Is there at least one (or more) folding ladder (s) on the upper floors to facilitate escape in the event of a fire? Do the occupants regularly practice a fire drill? Do the occupants regularly practice an intrusion drill, with retreat to the safe room? Is the command post manned on a 24 - hour basis? What form of communications system is available for the command post? Is it secure? Is the command post off - limits to employees other than the protection team?
Is the command post stocked with? • • • • • •
Radio (s)? Medical kit (Trauma)? Table, chairs and bulletin board? Flashlight? Fire extinguisher? Extra keys (vehicles, residence)?
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Layout and plans of house and grounds? Telephone numbers? Agent schedules and post assignments? Intelligence reports? Polaroid camera? Are procedures in place for screening visitors? Is there a locking mailbox or arrangements for delivery of mail to the command post? How are deliveries to the residence handled? Are they taken to the command post? Are garbage / trash in a secure area, or is it shredded? Have the household employees been screened with background checks? Have family members and household staff been given "security awareness" training to alert them to excessive wrong numbers and indications of surveillance? Do family and staff understand the workings of the alarm system and use it? Have family and staff been alerted to the signs of a possible mail or package bomb and been given procedures for handling? Have the client and family been given a security briefing including how to keep a low profile, varying driving routines, defensive driving, and crime prevention measures? Have procedures been established with the children's school officials to prevent the children being picked up by strangers? Do the children have escorts and secure transportation to take them to and from school? Do you have make, model, and license numbers of all client and household staff vehicles? Has the residence been checked for eavesdropping devices? Are the telephone lines regularly checked against wiretaps?
Apartment / flat In addition to the above, the following apartment - specific security details should be checked. All items on the above checklist should be checked and, where necessary, security alterations made to the apartment - for example, with doors, locks, hinges, window locks, sliding glass doors, etc. •
Is someone on duty in the lobby 24 hours a day to screen visitors, deliverymen, and repair / maintenance people?
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Does the apartment have a balcony, which could be accessed from the outside? Are the apartment grounds patrolled? Are the grounds well lighted? Is there an inside parking garage? How secure is the garage against intrusion? Is the garage well lighted? Is there a telephone and / or panic switch located at strategic points within the garage? Is garage area patrolled? Are you certain that no keys, or master keys to the client's apartment, are in other hands such as the building management? Are there an adequate number of elevators in the building? Are the elevators well lighted and equipped with a mirror which reveals all occupants? Is there an adequate intrusion detection system in the building? Have you checked to be certain that the building alarm system is regularly inspected and maintained? Does the building have a fire detection system? Is it well maintained? Are there fire extinguishers in each hall of the building? Have you checked the tags to be certain that fire extinguishers have been charged and maintained? Is the building well sprinkled? Is the client's apartment located within reach of the fire trucks and ladders? Does the apartment have its own intrusion detection system? Has the system been maintained properly? Have you checked all hallways and exits to determine the best escape route (s) in the event of a fire? Are hallways, stairs, and exits free of obstructions, equipped with handrails, and well lighted? Are recreational areas (swimming pool, exercise room, library) secure and not available to the public? Are there outside doors to these areas and are they kept locked from the inside?
Office • • •
Is the client the only one occupying the building? If not, have you introduced yourself to the other tenants? Have you performed a background check on any of the other tenants?
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Are there building security programs which encourage interaction between the tenants? Is there a building director of security? Are there any environmental concerns within or about the facility, which should be addressed (poor water, asbestos, flooding, etc.)? Have you established liaison with the police authorities? Have prior security surveys of the building and grounds been made and are they available? What were the results of those surveys? Have you produced a map or sketch? Is access to the facility open or restricted? If open access, is there visitor parking on the grounds? What delay protection is provided by the perimeter? If there is a fence, how many access gates are there? Is the gate (s) locked at night? Locked during the day? Is the gate (s) equivalent in strength and security to the fencing? Have shrubbery and trees close to the fence and / or facility been cut back to deny hiding places? Is the lighting mounted so that it is beamed in the direction of the fencing (in the eyes of the intruders), leaving the guards in a non - highlighted area? Are light (power) switches well protected? Is the lighting tamperproof? Is there back - up power for all grounds and building lighting? Who is responsible for controlling the lights? Who is responsible for checking and maintaining the lights? Is there an interior perimeter road for the use of the guards? Are background checks performed on guards? Do the guards vary their patrol schedules so as not to be predictable? If the alarm signal is transmitted from within the facility, will the response team be able to enter? How? Will they have keys? Are all outdoor switches located in weatherproof, tamper resistant areas? Do you have a sketched layout and a set of blueprints for the grounds and the electronic system? Are all entrances to the building well lighted?
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Are secondary doors (fire exits) solidly constructed and equipped with panic bars - and otherwise kept locked? Is the roof accessible from the ground or from adjoining buildings? Are there lighted exits which are well marked? Are there signs by the elevators directing occupants to use the stairs in the event of a fire? Are procedures in place to handle bomb threats and evacuation? Are evacuation drills practiced on a regular basis? Has a safe assembly area been designated for use in an evacuation? Are there an adequate number of elevators in the building? Are these elevators regularly inspected? Are all hallways, stairs, and exits free of obstructions, equipped with handrails, and well lighted? Is there a crisis management team which meets regularly? Is there in place a crisis management plan? Are CMP scenarios and drills practiced? Does top management participate? Do all new employees receive security awareness training as part of their orientation? Are background checks made, and references checked, on all employees? Are executive briefings prepared for all executives going overseas? Are employee’s badge? Are visitors issued badges, and are these badges collected upon the end of the visit? Is there a visitor escort service? Are outside repair / maintenance people escorted and supervised during their entire visit? Are packages and briefcases searched? Are stairwells locked from the inside? (self - locking) Do the receptionist / secretary and top executives have a silent distress (panic) signal? What is the response to the distress signal? Are restrooms kept locked? Are closets and maintenance rooms kept locked? Is an outside cleaning service used? Have they been checked? Are meeting rooms and executive offices regularly checked for eavesdropping devices? Are telephones lines secure?
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Are they regularly checked for wiretaps? What procedures are in place to protect proprietary company information? Is there good computer security? Is the client's staff (assistants, secretary) willing to assist in providing information to the protection team about the client's itinerary and plans? Are they cooperative? Is the client's staff aware of the need to protect the confidentiality of the client's itinerary and personal information? Is the security director aware of the need to work with the protection team? Have good relations been established?
Overseas • • • • • • • • • • • • • • • •
If overseas, have all the above security measures been followed and upgraded to provide even more in - depth security? Are client and family fully aware of the need to keep a low profile and to be even more aware of the need for security in a foreign country? Have household employees and company staff, particularly foreign nationals, been fully background checked? Have you obtained the names, addresses, and telephone numbers for household employees and company staff? Are household employees trained in security awareness and in the handling of mail, deliveries, and strangers at the door and on the telephone? Have you established contact with local authorities and with the ambassador? Have you prepared an intelligence report and threat assessment for the host country and location? If you have employed a guard service, did you get recommendations and did you check on the company? Have you communicated with the security personnel in other companies in your location and discussed mutual security plans in the event of an evacuation? Have company logos and other identifying marks been removed from client vehicles and residence? Is client's vehicle of a low profile make and model common to the vehicles of the host country? Have you prepared an emergency evacuation plan in the event that the client and family must leave quickly? Have you prepared a stock of emergency rations to be kept at the residence in the event that an emergency prevents you from leaving the country? Are more stringent security measures taken to avoid having a bomb placed in or near the residence or offices, such as? Not allowing unidentified vehicles to be parked adjacent to the building? Placing covers or screens over all openings (ducts, vents, mail slots, etc.) on the building?
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Have children's school (s) been thoroughly checked to be certain they are safe and reliable? Have school administrators and teachers been given instructions regarding not allowing children to be picked up by anyone other than family, agents, and other identified individuals? Has a safe been installed in the residence and in the office to hold sensitive personal documents? Are you aware of the host country's national holidays, and are you particularly vigilant during these times?
Vehicle & transportation • • • • • • • • • • • • • • • • • • • •
Is the spare tire regularly inspected and kept fully inflated? Is the vehicle in good condition overall? Is it regularly maintained? Who performs the maintenance? Is the vehicle taken to the same mechanic each time? Do you carry in the trunk (in addition to the spare tire) flares, fire extinguisher, flashlight, tire sealers, tool kit, tow chain, jack, lug wrench, jumper cables, extra motor oil and engine coolant, and a fully maintained medical kit? Does the trunk have an inside latch release to permit escape if locked in the trunk? Do the hood and gas cap have locks controlled from the inside? Is the window glass bullet resistant? Are the radiator and gas tank been reinforced? Are the tires a "run flat" type which will continue to roll even if pierced by a bullet? Is the vehicle equipped with a cellular phone, and is it programmed for speed dialing? Do you keep your gasoline tank at least half full? If the vehicle is not always under your direct control or well secured, do you always perform a quick inspection of the vehicle and its immediate surroundings before getting in? If a driver is employed for the client's vehicle, has the driver been fully briefed as to logistics, safety, and security procedures? If permanently employed, has the driver been fully trained in executive protection driving procedures and escape and evasion driving maneuvers? Is the driver aware that travel routes and times should be varied to avoid predictable behavior? Is driver aware that, in an emergency, he must drive away immediately, even at the cost of damaging the vehicle? Is the driver armed? Has driver been trained in defensive shooting?
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Have all identifying marks (logos, vanity license plates, etc.) been removed from the vehicle? Have all identifying marks been removed from the parking space habitually used for the vehicle? If there is an escort car, does it function as the lead vehicle? If a rental limousine and driver have been hired, has the driver been informed that the agent (rather than the client) will issue instructions? Has the limo driver been given explicit instructions?
Advances • • • • • • • • • • • • • • • • • • • • • • •
Pre - advances: have you put together a preliminary threat assessment? Have you reviewed your files to find any prior reports and advance information which might be useful? Do you have client's itinerary and all pertinent information about the proposed trip / visit? This includes: dates and locations to be visited. Itinerary. Names, titles, and description of protector (s) and other members of the client party. Transportation arrangements. Have reservations been made? Billing arrangements for transportation. Name and address of hotel or residence protester will use. Have reservations been made? Billing arrangements with the hotel. Transportation at host site: if rental vehicles will be used, have reservations been made? Billing arrangements for local transportation. Amount of luggage. Has luggage been tagged and color coded? Protector’s medical requirements. Are extra quantities of prescription drugs being brought, in separate bags? Are there any special requirements protectors may have regarding rooms, food, diet, etc? Transportation, housing, and billing arrangements for advance agent and protective detail? Have reservations been made? Budget authorization and inclusions (rental equipment, extra people, tips, etc.) Special dress requirements? If going out of country, will an interpreter be needed?
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Transportation and customs requirements for protective equipment - weapons, radios, alarm kit). List of individuals who may be of help, with telephone numbers. Have you made the following pre - departure contacts: local contact at the site to be visited? Hotel, to check reservations? Auto / limousine rental agencies to check reservations?
On site at airport • • • • • • • • • • •
Observe general layout of the airport. How good is security? How is luggage handled? Will unloading and processing of the client in a special place be required? Airline service representative contacted for any special handling requests? Obtain a good map of the area and orient yourself to important reference points and locales. Obtain rental car, reconfirm reservations, and discuss any special requirements. Proceed to hotel, observing traffic conditions, road conditions, and prominent landmarks. Check into hotel, noting parking areas, lobby configuration, elevator locations, restaurants, emergency exits, areas of congestion, etc. Telephone home office and inquire about any changes in plans. Notify host, sponsor, or contact of arrival, and make appointments if appropriate. Make appointment's to meet with local law enforcement officials.
Hotel • • •
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Meet with general manager or resident (assistant) manager. Request meeting with reservations (front desk) manager, security director, night manager, food and beverage manager, chief hotel telephone operator, head bellman, concierge, and head housekeeper. At the meeting, obtain telephone numbers for general manager, resident manager, and key personnel, and explain any special requests for room arrangements, food, access control, screening visitors, handling of incoming calls, need for privacy and security, etc. Obtain all information about hotel restaurants and room service. Locations and hours restaurants are open.
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Room service hours. Name of maitre d‘hotel and chief host / hostess. Menu (s) for breakfast, lunch, dinner. Request that all food service orders mail and packages be delivered to command post. Determine if employees wear identification badges. Determine what services (barber, beautician, drug store, health club, masseuse, clothing store, and safety deposit boxes) are within the hotel. Select rooms for protectors and his / her party, and determine who is in close proximity rooms (either side, above, below). Examine rooms to be certain they are in good repair, safe, free of hazardous objects, comfortable, and contain any items of special request by the client. Check for electronic bugs and wire taps. Obtain duplicate keys for all rooms to be used by client. Locate emergency exits, fire extinguishers, fire hoses, and smoke alarms - establish primary and secondary exit routes for emergency. Small screw driver set. Key block locks. Smoke mask for each protectors. Two - way radios, chargers and spare batteries.
Portable alarm equipment should include: • • •
Smoke detector, door motion sensor, and panic alarm for room. Alarm enunciator for remote sensors. Paging system with sufficient pagers for off - duty personnel.
Medical kit for command post should include: • • • •
Oxygen cylinder, regulator and mask. Bulky trauma dressings. Bandage material. Splints.
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Comfort items. Aspirin and Tylenol. Antihistamine. Protectors and protective detail medications. Meet with security director and ask for a walk - through of the hotel, checking entrances, exits, parking, emergency equipment, banquet and conference rooms, kitchens, maintenance, engineering, employee locker rooms, employee entrances, and storage areas. Determine from security director if there have been in the past, or are currently, any particular security problems. How many security personnel are on the hotel staff? Can they be utilized to assist in extending special security to client? Determine from security director locations of nearest fire station, ambulance service, and emergency hospitals. Ask security director for floor plans of hotel, or make sketches of hotel layout. Make certain that there are sufficient baggage handlers, with carts.
Residence (not belonging to client) • • • • • •
See above checklist for residence. If alarm system is not in place, attach portable alarms. Determine if a temporary command post can be set up. Determine if a temporary safe room can be set up. Household staff should be briefed on procedures for handling telephone inquiries and visitors. Obtain a list of service providers (garbage collection, gardeners, pool service, newspaper carrier, etc.) and approximate times when they are to be at the residence.
Restaurants • • • • • •
Obtain floor plan or make sketch of layout. Request most secure, private table (s) for client and party. Request privacy and confidentiality for client. Check exits, restrooms, and access to telephones. Determine where to park the protester’s vehicle. Make arrangements for feeding protective agents.
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Make reservations and arrangements for billing or payment. Determine primary and secondary routes to nearest emergency hospital with trauma unit. Determine primary and secondary routes to restaurant from client's location.
Ballrooms, banquets and auditoriums • • • • • • • • • • • • • • • • • • • • • • • • •
Meet with liaison person for host committee, banquet manager, facility management, and program manager. Obtain telephone numbers for these people. What is the detailed program? What is the suggested dress for men and women? Determine seating arrangements - ask to see function sheet. Will client be seated at head table? If so, what is above, below, and behind head table and how is access gained? Is there a buffer in front of the front table? Examine podium, raised platform, stage, steps, and chairs for loose carpet, wires, and general stability. Are stairs to podium well lighted or should tape be affixed? Obtain a floor plan of facility, showing entrance and exit routes under normal and emergency conditions, fire extinguishers, restrooms, telephones, holding room, and parking. Select and indicate agent posts on floor plan. Determine if protectors can be brought in through a special entrance. Identify control boxes for heat, air, light, sound. Are they secure? Where will protector’s vehicle be parked? Will it be secure? Under constant supervision? Who is handling security for the event? How large is the security staff? Is the event by invitation only? Are invitations numbered and cross - referenced by name on a master list? May guest who chooses not to attend give his invitation to another? How many people are expected? Who will be there to check tickets or verify invitations?
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Who will handle guests who have forgotten or lost their invitations? Where? Are handbags and parcels to be searched? By whom? Will metal detectors be required? How will authorized personnel be identified? How will exits to restrooms and re - entry to ballroom be handled? Have arrangements been made and space / electricity been provided for the media? Is the space contained in some way? Has a press room been set up? Establish primary and secondary travel routes to the event. Establish primary and secondary travel routes to the closest emergency hospital with trauma unit.
Outside (open - air) events • • • • • • • • • • • • •
Establish liaison with event sponsors, and obtain details as listed in above checklist. A diagram or sketch of the area should be made. A walk - through should be conducted of the entire area. Is the area fenced? Is there high ground overlooking the event area (stage)? Can it be secured? Is it a seated affair? Can attendees and spectators be confined behind ropes or barricades? Have "friend lies" been contacted to fill the front sections of the roped - off areas? Is there a "foul weather plan"? Do you have a large umbrella for the protectors? If it is a night time event, who is handling the lighting and will they be on hand for the event? Is there back - up power?
Charter or corporate aircraft •
Have captain and crew been alerted to departure and travel schedules?
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Filed flight plan and alternate foul weather plan? Have arrangements been made for ramp steps, if needed? Do you have the telephone numbers and names of airport operations people? Is there a VIP holding area? Where are the restrooms and telephones? Are there any customs regulations and clearances? Are there any special requests for food, equipment, etc.? Obtain a diagram or map of the airport and ramp areas. Be sure to brief all drivers on primary and secondary routes into and out of the airport. Brief drivers on the primary and secondary routes to the hospital from the airport. Will aircraft be guarded when unoccupied?
Commercial air travel • • • • • • • • • •
Have you established primary and secondary routes from the client's locale to the airport? Is there a private airline club where the client can wait for his / her flight? Does he possess a membership card? Do you? Have you produced a layout plan for restrooms, telephones, gift shop, barber, shoe shine, departure gates, etc.? Have you reconfirmed reservations? Has pre - boarding been arranged? Are departure gates known and identified? Are on - site airport medical facilities identified? Are on - site airport security facilities identified?
Emergency services • • • • •
Where is the closest hospital with shock / trauma unit and a doctor on 24 - hour duty to the hotel or site? Have you established primary and secondary routes to the hospital from the hotel, event, etc.? Do you know the locations of the emergency entrances? Is there a suitable landing area for a helicopter? Is there a VIP room?
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Is there a room for security and staff?
Foreign advances • • • • • • • • • • • • • • • • • •
Do you have a valid passport which will not expire in less than six months? Do you have the appropriate visas for the countries to be visited? Have you received the appropriate medical and immunization shots for the countries to be visited? Do you have a supply of medicines (for colds, allergies, and diarrhea) which might be used in the countries to be visited? Do you have an international driver's license? Do you have valid and current credit cards? Do you have a small amount of local (foreign) currency for payment to taxicab drivers, etc.? Do you have a current guidebook for the country (countries) to be visited? Have you purchased travelers checks? Have you booked an "open" return flight? Are you carrying a supply of prescribed medicines, and do you also have a copy of your prescription? Are you carrying with you those items which might be difficult or expensive to replicate overseas? Have you noted serial numbers of and declared any firearms, and packed them away, unarmed, in the stowed luggage? Have you made copies of your passport and visa information, and your traveler’s checks and credit card numbers? Have you committed to memory a few basic phrases of the local language? Upon arrival, did you check in with the embassy and introduce yourself to the embassy personnel? Have you asked the embassy for recommendations for additional / supplemental security personnel? Did you conduct a briefing of, and are you aware of, any special security problems in the area (s) to be visited?
This lesson covered: • • • • •
Residence Apartment / flat Office Overseas Vehicle & transportation
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Advances On site at airport Hotel Residence (not belonging to client) Restaurants Ballrooms, banquets and auditoriums Outside (open - air) events Charter or corporate aircraft Commercial air travel Emergency services Foreign advances