JUNE 21, 2019| VOL. 8 ISSUE 14
UPSTATE BUSINESS JOURNAL
Legal issue FOR THOSE WITHOUT A VOICE the
Attorney Shanise Greenfield’s mission is justice for domestic violence victims
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TOP-OF-MIND AND IN THE MIX THIS WEEK
| THE RUNDOWN
VOLUME 8, ISSUE 14 Featured this issue: PEP’s VP of advancement steps into interim CEO role.......................... 4 Safe Harbor attorney helping domestic violence victims....................... 9 Criminal defense attorney’s mission: A fair trial.................................... 11 Earn your Master of Business Administration degree in a program created specifically for active professionals. Offered fully online, completed in less than a year, and competitively priced under $20k, the 10-Month MBA at Gardner-Webb University is designed to be completed at the speed of life. The 10-Month MBA will strengthen your leadership skills and increase your knowledge in a wide range of key business functions.
Oak Hill Café is now open at 2510 Poinsett Highway. The restaurant is using ingredients from its garden and greenhouse on the property. Photo by Will Crooks.
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“It’s just empowering to be able to fight for women because a majority of the victims are women. I’m a feminist and I believe that we need a voice.”
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Shanise Greenfield, Page 9
“In the last 20 years, we’ve come a long way in South Carolina in improving the quality of representation in the criminal justice system.” Charles Grose, Page 11
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BUSINESS NEWS
Greenville education advocacy group announces interim CEO n story by ARIEL GILREATH | photos PROVIDED
ANGEL WHALEY interim CEO of Public Education Partners
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Public Education Partners, a nonprofit education advocacy group based in Greenville, has announced an interim president and CEO with the announcement that Ansel Sanders is stepping down from the post. Public Education Partners is an independent organization that works with Greenville County Schools on various mentoring programs, grants, and other work to support education and the teaching profession. Angel Whaley, PEP’s vice president of advancement, will step into the interim role Monday and continue to serve after Sanders leaves at the end of June. The organization said it will use the Greenville-based firm Find Great People to aid in the search process. Sanders has led the agency for more than two years after the previous CEO, Grier Mullins, retired in December of 2016. He joined PEP in 2015 as an associate director. “Public Ed Partners has a strategic clarity — we’ve got a great
team in place, strong board, a lot of community support,” Sanders said. “So it makes me feel good about the health of the organization and the position and direction of the organization.” Sanders said it’s bittersweet leaving the organization. In the fall, he’ll teach English at Woodberry Forrest School, a private, all-boys boarding high school about 34 miles north of Charlottesville in Virginia. “I went there for four years, and those were four of the most formative years of my life because of the school,” Sanders said. Sanders said he’s both excited and nervous about his return to teaching — he previously taught eighth grade English in 2007. “I love the relationship that comes with being a teacher,” Sanders said. “The ability to build really healthy relationships and leverage those relationships to bring great learning and growth opportunities for kids.”
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FIRST LOOK
The Whale
TAPROOM & BOTTLESHOP | 1108 S MAIN ST SUITE #116 n story by ARIEL TURNER | photos by WILL CROOKS
The Whale GVL has opened at 1108 S. Main St. on the street level of The Greene Apartments near Fluor Field in the West End. A plaster and metal replica sculpture of a 3-month-old whale hanging from the 23-foot ceilings is one of many animal representations in the 2,400-square foot
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space. The back half of the bottle shop and taproom, the ceiling drops down to half the height with a restored, competition-style pool table at the rear. The space is designed for baseball fans, the upstairs apartment dwellers, and the downtown after-dinner crowd to feel
comfortable. The Whale (craft-beer jargon for sought-after and hard-to-find craft beers) has 20 draft beers, 200 bottles, wine, saki, and mead. Hours of operation are 2-10 p.m. Monday-Thursday, noon-midnight Friday-Saturday, and noon-10 p.m. Sunday.
FIRST LOOK
Oak Hill Cafe
RESTAURANT, FARM, & MARKET | 2510 POINSETT HWY n story by ARIEL TURNER | photos by WILL CROOKS
Oak Hill CafĂŠ opened June 17 at 2510 Poinsett Highway next to Hakim Rugs. A former residence, the first level of the newly renovated restaurant is 2,356 square feet and includes a new kitchen, three dining areas, service nooks, and bar. Using ingredients sourced from the acre
garden and greenhouse on the property, Oak Hill will serve breakfast and lunch for the first few weeks before rolling out experimental tasting menu-style dinners. The restaurant is a partnership between Costa Rican chef David Porras and Lori Nelsen, a retired lab manager at Furman
University in the earth and environmental sciences/sustainability sciences department. Oak Hill CafĂŠ is open Monday-Friday, 7:30 a.m.-3:30 p.m. with the full menu and 3:30-5 p.m. with pastries, grab-and-go, and coffee; Saturday brunch runs 9 a.m.-3 p.m.
6.21.2019 | upstatebusinessjournal.com
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FINANCE
U.S. House of Representatives Passes Bipartisan Retirement Reform Legislation n story by JOHNNY WENTZELL | photos PROVIDED
On May 23, 2019, the House passed the Setting Every Community Up for Retirement Enhancement Act of 2019 (“SECURE Act”) by a vote of 417-3. This bipartisan legislation represents the first major retirement reform in over a decade and includes several key changes that may affect the design and administration of employer-sponsored retirement plans. • Increase cap on default contribution rate under certain safe harbor plans. The legislation would increase the cap on the default rate for automatic deferral contributions under a qualified automatic contribution arrangement safe harbor plan from 10% to 15%. • Flexibility to adopt 401(k) safe harbor plan mid-year. A plan sponsor would be able to adopt a non-elective safe harbor plan after the beginning of the plan year by making a 4% non-elective safe harbor contribution. • Prohibition on making plan loans through credit or debit cards. Retirement plans would be prohibited from making plan loans available through credit or debit cards. • Coverage for long-term part-time employees. For non-union defined contribution plans, eligible employees would include employees who complete at least 500 hours of service a year for three consecutive years. • Penalty free withdrawals for birth or adoption related expenses. Participants would be permitted to take penalty free retirement plan withdrawals of up to $5,000 for expenses related to the birth or adoption of a child within one year of the child’s birth or adoption. • Delay age to begin required minimum distributions. The SECURE Act would increase the beginning date for required minimum distributions from age 70½ to age 72. • Extend time period for employers to adopt retirement plans. The legislation would allow employers to adopt a qualified retirement plan after the close of the taxable year in which the plan becomes effective as long as the employer adopts it by the deadline for filing the employer’s tax return for that year (including extensions). • Consolidated Form 5500 reporting for related plans. Under the SECURE Act, a plan sponsor may be eligible to file a consolidated Form 5500 on behalf of two or more plans, provided those plans are defined contribution plans with the same trustee, named fiduciary, plan administrator, plan year and investment options. • Additional required disclosures of lifetime income projections. The legislation would require sponsors of defined contribution plans to issue an annual notice to participants describing the monthly income a participant’s account balance would produce if benefits were paid in the form of a single life annuity and a joint and surviving spouse annuity. • Fiduciary protection for selection of lifetime income provider. To encourage defined contribution plan sponsors to add lifetime income options to 8
UBJ | 6.21.2019
‘‘
This bipartisan legislation represents the first major retirement reform in over a decade and includes several key changes...
their plans, the SECURE Act includes a safe harbor for fiduciaries who add a lifetime income product to their plans after a diligent search.
• Eliminate stretch IRAs for non-spouse beneficiaries. The legislation eliminates so-called stretch IRAs by requiring distributions to nonspouse death beneficiaries to occur over a maximum of ten years rather than over the beneficiary’s lifetime. It is possible that the final bill may differ from the House bill as the SECURE Act must still pass the Senate and be signed into law by President Trump. However, after passing the House with overwhelming bipartisan support, it is likely that some form of significant retirement reform will become law in the near future. Jackson Lewis is a law firm providing premier workplace law representation to management. Johnny Wentzell is a Principal of Jackson Lewis’s Greenville office.
15 S. Main St., Suite 700, Greenville, SC 29601 864-232-7000 | www.jacksonlewis.com
the
Legal
issue
Shanise
Greenfield LOCAL ATTORNEY ADVOCATES FOR DOMESTIC VIOLENCE VICTIMS n story by MELODY CUENCA | photo by WILL CROOKS
Ranking No. 6 in the nation for women killed by men, South Carolina’s domestic violence homicide rates are very high, according to the S.C. Domestic Violence Advisory Committee’s 2018 annual report. Greenville attorney Shanise Greenfield provides legal aid to domestic violence victims and advocates for their rights throughout the often complicated court system. “It’s just empowering to be able to fight for women because the majority of the victims are women,” Greenfield says. “I’m a feminist, and I believe that we need a voice.” As Safe Harbor’s first legal program manager and staff attorney, Greenfield, who was hired last year, provides representation for clients who are not eligible for legal aid from S.C. Legal Services or the S.C. Victim Assistance Network. “We never had a legal program before, so
this is something very new,” Greenfield says. “I really pick up the cases that kind of fall through the cracks.” Greenfield expects to spend most of her time in family court for custody, divorce, legal separation, child support, and orders of protection cases in Greenville, Oconee, Pickens, and Anderson counties. “Unfortunately, [clients’] abusers will use the system against them,” she says. “They will drag them through the courts for years if they can and bankrupt them.” Through Safe Harbor’s legal program, clients receive free legal services. “They need somebody like myself, who is well-versed in domestic violence, specifically,” she says. After graduating from Hofstra Law School in New York, Greenfield worked as the assistant district attorney in the domestic violence unit in the Brooklyn District Attorney’s Office.
“I just have a lot of hope for this program,” she says. While continuing to refer clients to other attorneys, Greenfield will take the remaining cases needing representation. In the future, Greenfield hopes to partner with the Greenville County Bar Association and the S.C. Bar Association to create a pro bono program specifically for attorneys trained in domestic violence. “I remain hopeful that we can get some more people to work together and fight for justice for these people and for victims in general,” she says. As a wife and mother to her 4-year-old son, Greenfield says much of her time out of the office is spent with her family. “Working here really makes you appreciate your family — just seeing what the victims go through and what their kids go through,” she says.
“Working here really makes you appreciate your family — just seeing what the victims go through and what their kids go through.” SHANISE GREENFIELD
6.21.2019 | upstatebusinessjournal.com
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the
Legal
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Jessica
Christophillis UPSTATE MEDIATION CENTER VOLUNTEER HELPS FACILITATE PEACEFUL RESOLUTIONS n story by STAFF | photo by WILL CROOKS
Court can be intimidating, particularly when someone is facing a stressful situation like a divorce or child custody case, says Jennifer Olmert, Upstate Mediation Center’s executive director. When you add a financial hardship to that – like the cost of court-mandated mediation – the burden grows. “People with low incomes were forced to hire mediators, and that was an expense they couldn’t do,” Olmert says of when family court began mandating mediation two decades ago. So, in 1999, UMC opened its doors to provide a fixed-cost or no-cost alternative. In the following years, UMC continued to expand its court services – now including family, magistrate, circuit, and probate – and community services – landlord/tenant issues, neighbor conf licts, and most recently police-community mediation. UMC can offer these f lat-fee services through grants, donations, and a committed base of 80 volunteers. Jessica Christophillis, partner at Christophillis
& Gallivan, is one of those dedicated volunteers who’s been volunteering as a family court mediator for several years. “I walk into every mediation, whether it’s my client or I’m the mediator, saying, ‘I love mediation. This is an opportunity to get it done,” Christophillis says. Christophillis cites the strong volunteer base, the fixed cost, and the time savings as some of the center’s appeals. But most importantly, she says, mediation gives participants a say in their future. “Oftentimes, even though it’s an adversarial process, they [the parties] have some of the same core values or some of the same things they want,” Christophillis says. A mediator is a neutral figure who listens to both parties and “thinks outside the box” to arrive at an agreement, she says. Finding that resolution is satisfying for volunteers, too. “You have two people who are telling you what they want,” Christophillis says, “and to be able to get as close to that for both of them as possible, it’s just really rewarding.”
By the numbers Mediation is a negotiation process between two or more parties with the goal of arriving at a mutual agreement. It is a process in which an unbiased, neutral third-party mediator assists with settlement 10 UBJ | 6.21.2019 talks.
UMC’s Peacemaker Award will honor community member To commemorate Upstate Mediation Center’s 20-year history, the organization is establishing the Peacemaker Award to recognize a member of the community who has made a significant difference in promoting tolerance, building goodwill and understanding, resolving conflict, and striving for peace. UMC will be accepting nominations for the annual award on its website starting in July. The first honoree will be recognized at the Annual Upstate Conflict Resolution Awards on Oct. 15. Local artist Ryan Calloway is constructing a bench that will have each year’s winner’s name engraved on it. The bench will be in a soon-to-be determined location in downtown Greenville. “We’re hoping we can recognize and celebrate a person not just this year, but every year, a person in our community who is bringing about peace and understanding,” says executive director Jennifer Olmert.
COST
MONTHLY MEDIATIONS
Family court:
$150 per party for a 3-hour session
Family court:
50
Non-family court:
$250 per party for a 3-hour session
Magistrate:
15
Income < $12,000: $50 per session Second session:
$50 per party
Common Pleas (Civil): 3-5
the
Legal
issue
Charles Grose
CRIMINAL DEFENSE ATTORNEY WORKS TO ENSURE FAIR TRIALS
story by ARIEL GILREATH | photos PROVIDED
Charles Grose gets mentioned in a lot of South Carolina news articles — partly because he’s made a name for himself as a top criminal defense attorney in the state, but also because most of his cases lend themselves to attention-grabbing, if not grim, headlines. A quick scan of stories about Grose turns up results such as “mall shooting suspects get bond,” “former exotic dancer convicted of murder,” and “man found not guilty of criminal sexual conduct.” Grose, who is based in Greenwood but travels across the state for trials, has always veered toward the accused versus the accuser. He got his start in law working on post-conviction relief cases after graduating from the University of South Carolina School of Law. He went on to be a public defender in Orangeburg and later led the public defender’s office in Greenwood for nine years. Although he’s now had his own private practice for about seven years, he still primarily represents defendants accused of often heinous crimes. “Even when somebody’s charged with a serious crime, they have the right to have a lawyer while going through the system,” Grose
said. “In the last 20 years, we’ve come a long way in South Carolina in improving the quality of representation in the criminal justice system.” Grose’s cases are rarely cut and dried — beyond the question of guilt, he has a knack for zeroing in on procedural issues within the judicial system — issues that could influence the outcome of trials. Serving as a defense attorney in a murder trial in Abbeville last year, Grose got into a heated exchange with an investigator from the State Law Enforcement Division about using misleading information as an interrogation technique, the Index-Journal reported. Grose later called out the prosecution for treating the same investigator as an expert witness without going through the procedures to enter him as one. Unlike when he worked as a public defender, Grose can be selective about which cases he decides to take on as a private attorney, but often his decision comes down to which cases he thinks his skills are best suited for. “I usually want to know what somebody’s charged with, know what their side of the story is, and if it’s something that I think I can help them with; that’s really the biggest criteria,”
Grose said. “Part of it comes down to what situation they’re in — do I think I have the right set of experiences to be able to help them?” And Grose readily admits he can’t always help everyone — his successes and his failures, just like with any attorney, come in mixed bags. “It can be real disappointing when somebody gets convicted of a serious crime and you believe in their innocence,” Grose said. His primary goal is to give everyone a fair trial. “Sometimes it’s not about whether somebody is guilty or not guilty, because there are some people who do make mistakes, but the question is, how does the justice system respond to that, and is it somebody that needs to get a criminal record or go to prison?” Grose said. “All of us are a lot more than the worst mistake that we’ve ever made in our lives. Sometimes it’s about finding a way to communicate that to the judges.”
“All of us are a lot more than the worst mistake that we’ve ever made in our lives. Sometimes it’s about finding a way to communicate that to the judges.” charles grose
6.21.2019 | upstatebusinessjournal.com
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OPINION
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A well-informed jury is a well-functioning democracy BY JAEL GILRE ATH Gilreath is a senior assistant public defender for the 11th Judicial Circuit in Lexington, S.C. I was told by a co-worker during my first week as a public defender that most of what we do is “hurry up and wait.” Truer words have never been spoken. I spend a lot of time sitting in court, waiting: waiting on pleas and motions, on judges and juries, just… waiting. Most of this occurs in plea court, where pleas and motions are heard by judges. After a few years, it became — and has remained — pretty repetitive. Jury trial waiting, however, is different. There is always something to learn. The right to a trial by a jury is one of the most foundational constitutional rights enjoyed in the United States. The U.S. Supreme Court has explained that its purpose is “to prevent oppression by the government.” It provides a “safeguard against the corrupt or overzealous prosecutor and against the compliant, biased, or eccentric judge.” Additionally, some defendants “prefer the common-sense judgment of a jury to the more tutored but perhaps less sympathetic reaction of the single judge.” But the court noted another issue that was probably neither obvious nor nearly as relevant to the drafters of the Constitution — that jury trials have their own
weaknesses. Juries could be “incapable of adequately understanding evidence or determining issues of fact,” making them, through no fault of their own, potentially “unpredictable, quixotic, and little better than a roll of dice.” I could not help but consider this
THE JURY BOX
the last few times I sat in court watching jury qualifications. As each juror described his or her understanding of various crimes, the standards for determining whether or not someone is guilty, how punishment works, and so on, I realized that this cherished
A criminal case requires 12 jurors to make a unanimous decision of “guilty” or “not guilty” based on the evidence presented.
Prior to a trial, the presiding judge asks questions of the jury pool with the intention of rooting out bias. Once the jurors are selected, they are not allowed to discuss the case, including with each other, until they are sent back to the deliberation room to render a verdict.
fundamental right might not be what it once was. When the framers drafted the Sixth Amendment, there was no DNA evidence, no cell phone data, no f ingerprint or hair follicle evidence. And there were few, if any, crimes defined by a specif ic list of elements and defenses. The “common-sense judgment of a jury” made more sense when crimes were simpler and less convoluted. Jurors now have to evaluate complicated, technical, often scientific evidence that requires the testimony of experts who have — or should have — years of education and experience. Jurors must decide whether they believe that evidence, how much weight it deserves, and what its significance is. Most importantly, jurors have to consider all the evidence and decide not whether they think a person “did it,” but whether the state proved every element beyond a reasonable doubt. As the Supreme Court has noted, “A society that values the good name and freedom of every individual should not condemn a man for commission of a crime when there is reasonable doubt about his guilt.” For many jurors, the day they are asked to consider and apply the “beyond a reasonable doubt” standard in a trial is the first time they have ever heard of it. They are then asked to do two things that are frequently at odds with each other: use their long-held common sense and apply this very specific legal standard they are just hearing about for the first time. That standard must be applied to every element of the crime(s) alleged. The elements are, essentially, a checklist that defines the crime and guides the jury in determining the importance of the evidence and whether the state has proved its case. As with the beyond-a-reasonable-doubt standard, many jurors are learning the elements of the crime — if not their very existence — for the first time at the same moment they are asked
to apply them in a situation where the freedom, reputation, and future of another person are on the line. We hold the jury trial process in high esteem, as a bastion of democracy, but we invest so little in making sure that jurors are equipped with a thorough underst a nd ing of how t he system works. There is already enough pressure on them to “get it right” and “do the right thing,” in the eyes of the court, their consciences, and the public, and even more so when we are asking them to consider complicated ev idence against a newly learned and less-thancrystal-clear legal standard. It is not fair to jurors and contrary to the principles of justice to expect them to learn and properly apply these standards on command. Attorneys on both sides spend much of a trial trying to tug at a juror’s heartstrings. Then, after all the evidence has been presented, a judge (properly) tells them to forget those emotions and apply very specific legal principles to complex evidence. Judges and attorneys frequently tell jurors they are the most impor tant par t of the system, but we are not treating them that way. If we are going to place this enormous burden on our fellow citizens and put the lives of other human beings in their hands, we should be e qu ippi ng t hem for t h a t purpose. Our failure to do so erodes confidence in the system and undermines the public’s trust. It also contributes to a system where more than 90% of defendants choosing to plead, regardless of guilt or innocence, rather than roll the proverbial dice at trial. We should have more conf idence in jurors and their common sense we value so highly. The way to do that is to arm them with knowledge of the law and an understanding of the justice system so they have the strength to carry the immense burden we are placing on them.
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NEWS |
SMALL BUSINESS SPOTLIGHT
INSIDE
n story by STEPHANIE TROTTER | photos by MORGAN BURDEN
NEW BUSINESS, NEW TOOLS, NEW REGIONAL HUB AssuredPartners moves downtown amidst booming business.
“I
can’t wait to show you this!” Mack Ward approach. We now have access to capital and tools 40-seat training room, loaded with state-of-the-art pulls up blueprints for AssuredPartners’ that the middle-market business owner wasn’t A/V components. AP Upstate has been renting new space at One Liberty Square. getting, and needs.” Those tools include field experts, space to hold these educational gatherings, but will “What a marquee place,” the insurance local safety consultants, automated worker’s comp now host them onsite. broker shares with excitement. “We’ll be occupying programs, and data-mining analytic tools. “This Herlong says, “It feels great knowing clients are 75% of the ninth floor. Greenville has become the technology wasn’t available two and three years getting answers and the true expertise they need in a particular field, to make sure they’re operating regional hub for AssuredPartners, so the regional ago,” Ward says. Dantice adds, “This is one of the highest lines of their business the right way. We are planning future team will work here, as well. This was a dream back expense businesses have to deal with. These tools sessions that will focus on loss control, safety when we came together.” The growth Ward, co-partner Jess Dantice, and allow us to identify waste.” training, and our new automated worker’s comp agency President Michael Herlong have application.” experienced since merging their independent The last training session explored health AssuredPartners Upstate has pinpointed care insurance agencies over the past two years is coverage, including one of the firm’s new commendable. The trio came from options: a bundled payment discount with hundreds of thousands of dollars of waste a nationwide “center of excellence” for as Spartanburg, Anderson, and Greenville, respectively, with $1.5 million in agency as 40 medical procedures. “This is and guided cost-reduction measures for many revenue apiece. They teamed together under what Walmart is doing for their employees,” the banner of AssuredPartners Inc., which says. “By direct-contract negotiation, many clients who employ more than 100 Ward ranks No. 12 on Business Insurance our clients are saving on average $24 magazine’s recent Top 100 U.S. Brokers list, on knee replacements, a quarterpeople. The president admits, “Using our thousand based on revenue for property and casualty of-a-million on a heart transplant. It’s less lines, employee benefits, and individual life and the outcomes are proven to be processes and implementing them to help money, and health coverage. The brokerage firm is better. This is a huge solution in health care.” one of the fastest growing in South Carolina, This summer, the threesome will move companies is extremely rewarding.” from with AssuredPartners Upstate contributing Global Trade Park to One Liberty, more than $6 million to the agency’s $24 where an open house is planned for August Michael Herlong, President million statewide total in 2018. or September. Ward anticipates a busy office “The world of insurance is transforming with 50 employees and visiting business right before your eyes, and it’s never going to be the Michael Herlong says AP Upstate has pinpointed owners eager to take advantage of AssuredPartners’ same again,” explains Dantice. “For most people, hundreds of thousands of dollars of waste and new space, new tools, and bigger team. “There is a there’s too much at stake. They’re at a time in their guided cost-reduction measures for many clients true hunger for these types of services and this type lives and business to make a decision of what who employ more than 100 people. The president of value,” Ward says. direction they’re going, and AssuredPartners is the admits, “Using our processes and implementing Dantice finishes the thought. “Most businesses vehicle in the Upstate that is going to take them them to help companies is extremely rewarding.” are coming to the conclusion they do need it. The there.” Health care coverage is an area ripe for discovery good ol’ boys are over, and folks are looking for some The firm’s niche is helping midsize businesses, and savings. Currently, health care composes 35% business-to-business value.” with 50-500 employees, maximize coverage and of the firm’s business, but Ward estimates that minimize costs through health care and property number will jump to 50% within two years. Dantice This series is made possible by the insurance and commercial risk management. points out they are “doubling down” to help clients support of our community partners at Current clients cross industries, including Grace navigate the ever-changing landscape. “You can’t Church, Cely Construction, Sargent Metal possibly know all of the changes in regulations,” he Fabricators, and McMillan Pazdan Smith says. “It’s actually become dangerous for the typical Architecture. buyer to go to the jack-of-all-trades. This is our Ward credits the agency’s growth to its ability to niche, and AssuredPartners is famous for its utilize AssuredPartners Inc.’s resources. The industry experts.” 43-year-old points to complex programs on his Local clients can interact with those experts 864.908.3062 | atlocke.com laptop, saying, “This is a consultive brand and face-to-face at the new Liberty Square office in a 14
UBJ | 6.21.2019
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Weâ&#x20AC;&#x2122;re grateful to the CEOs and their companies for helping build more than a business.
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habitatgreenville.org
THE FOLLOWING CEOS HAVE PARTICIPATED IN THE CEO BUILD SINCE THE VERY BEGINNING, FOR ALL SEVEN YEARS
THREE YEARS Bon Secours Wellness Arena | Beth Paul
Dick Wilkerson, CEO Build Chair (Retired, Michelin)
Design Strategies | Ben Rook
Community Foundation of Greenville | Bob Morris
Meritage Homes | Steve Hahn
Fluor Corporation | Charles McManemin
Spinx | Steve Spinks
Prisma Health | Mike Riordan Greenville Tech | Dr. Keith Miller
TWO YEARS
United Way of Greenville County | Meghan Barp
Corley Plumbing Air Electric | Chris Corley
Wal-Mart Distribution | Michael Hoogstraal
SCACED | Bernie Mazyck
SIX YEARS Auro Hotels | D.J. Rama FIVE YEARS
Warehouse Services | M. Jill Cox & Barry Cox FIRST YEAR BRIGHT+CO | Jennifer Sutton City of Greenville | Ginny Stroud
AFL | Jody Gallagher
Encore Containers | Chad Odom
Ethox Chemicals | Chuck Hinton
Greenville Maintenance | Tommy Jenkins
SC Telco Federal Credit Union | Steve Harkins
House of Raeford | Bob Johnson
The Marchant Company | Seabrook Marchant
Publix | Trevor Spaid
The Blood Connection | Delisa English
TD Bank | David Lominack
FOUR YEARS
Terminix | Randy Hunter The Commerce Club | John Welter
Greater Greenville Association of Realtors | Nick Sabatine Southern Fried Green Tomatoes | Kevin Baluch 6.21.2019 | upstatebusinessjournal.com
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OPINION |
FROM THE COMMUNITY
Beyond Facebook
RED WHITE BLUE
By CHRIS MANLEY CEO, Engenius
Thursday, July 4 Downtown Greenville Main Street at Falls Park Drive, 5 pm - 10 pm
FREE admission for more information, visit
www.gvilleevents.com
Be my voice...
 Â?Â? Â? Â?Â?   Â
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UBJ | 6.21.2019
NO coolers allowed
Recently in this column I explored a â&#x20AC;&#x153;faltering Facebookâ&#x20AC;? marked by the first-ever decline in Americans using the service. The next questions Iâ&#x20AC;&#x2122;m frequently asked: â&#x20AC;&#x153;Where is everyone going, and whatâ&#x20AC;&#x2122;s the next up-and-coming social media platform?â&#x20AC;? While 3 out of 5 Americans still use Facebook, their active use of the service is on the downswing, making the answer not as simple as many marketers would like. Here are three things weâ&#x20AC;&#x2122;re learning about social platform usage in the midst of a faltering Facebook:
â&#x20AC;˘ FACEBOOK WASNâ&#x20AC;&#x2122;T THE BIGGEST (AND ISNâ&#x20AC;&#x2122;T NOW, EITHER).
The growth of video has continued to surge. This can be attributed to the ease of producing video content and faster internet speeds that deliver video quicker than ever. In 2018, a study showed that 62% of Americans actively used Facebook. A similar 2018 study revealed that 73% of Americans
actively used YouTube. Video is huge â&#x20AC;&#x201C; and YouTube is home to a vast amount of that content. If you are looking to reach a huge audience (nearly 3 out of 4 adults in America), YouTube is your platform.
â&#x20AC;˘ NICHE PLATFORMS ARE ON THE RISE.
Perhaps attributable to millennialsâ&#x20AC;&#x2122; tendencies, social media usage is echoing peopleâ&#x20AC;&#x2122;s desire to be less anonymous and have a place where they can feel unique and valued. Usage among social platforms that have more refined interest groups and that have developed a sense of community among users has continued to grow â&#x20AC;&#x201C; though none of these platforms boast a majority of the market. A 2017 Pew Research study showed that Instagram is the third-most-popular social media platform behind YouTube and Facebook, but trails both with only 35% of adults actively using it.
FROM THE COMMUNITY
Pinterest is close behind with 29%, followed by Snapchat at 27%, LinkedIn at 25%, and Twitter at 24%. We have also seen the growth in niche social media platforms catering to very specific interests, like Houzz (a platform for home decorators of all levels), Dribble (a platform for graphic designers), and Untappd (for beer lovers).
• WE SPEND A LOT OF TIME ON SOCIAL MEDIA.
There was a time when the average number of minutes each American adult spent on social media just kept growing month after month. That seems to have come to an end and social media usage appears to have plateaued at about 45 minutes per day, according to polling group Nielsen. While it may have capped out, three-fourths of an hour is still significant. It’s more time than the average adult
| OPINION
spends doing housework, preparing food, managing the household, purchasing things, participating in sports or exercise, and caring for household members (all according to the Bureau of Labor and Statistics). Some of the only things we do more of each day are watch TV, sleep, eat, and work. All of this to say: Social media is still a vital communication tool for many. The important thing to consider as a marketer: Find which social platforms your target audience uses, and appeal to them there. Social media is still a new marketing and advertising avenue for many companies and small businesses. However, we’re starting to see a bit of normalization in how Americans use this form of communication, allowing us to strategize better than ever how to reach people with our messages and calls to action for our own brands and services.
M a s h b u r n C o n st r u ct i o n Building with Integrity
RETAIL : INDUSTRIAL : HEALTHCARE : OFFICE : INSTITUTIONAL : HISTORIC C O N TAC T JA M ES H U D S O N 8 6 4 . 6 6 0 . 8 5 2 8 : : j h u d s o n @ m a s h b u r n c o n st r u c t i o n . c o m w w w. m a s h b u r n c o n st r u c t i o n . c o m
Greenville County Property Sale Call for Highest and Best Offers Greenville County is seeking the highest and best offers from interested parties to purchase County-owned real property located on River Road and Lake Cunningham in Greer, SC. At this time, the County has five separate vacant parcels located along River Road. The lots, which are located within the Valley Haven Acres Community of Greenville County, are being sold together in a bundle “As Is.” The lots are located in the unincorporated, unzoned area of Greenville County. No offers below the purchase price of $130,000.00 will be accepted. Offers should be submitted by 5:00 p.m. on Thursday, July 18, 2019, and should demonstrate the ability to close within 60 days of notice of success.
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Greer
Visit GreenvilleCounty.org for all the details. If you have any questions, please call (864) 467-7408 or email sherman@greenvillecounty.org.
Don’t Let Your Cell Phone Number Get Stolen!
NEW TO THE STREET |
RECENTLY OPENED
NEW to the STREET
RECENTLY OPENED BUSINESSES IN THE UPSTATE
IMAGINE THIS – SOMEONE WALKS INTO A PHONE STORE AND PRETENDS TO BE YOU WITH A FAKE ID AND YOUR PERSONAL INFORMATION. They want to switch carriers and walk away with control of your phone number. Although this is illegal, bad guys can steal your phone number, and transfer it to a phone they control. Once they have your number, they can authenticate your bank account because your bank will call the stolen number to verify your account. Likewise, with other accounts. And you may not notice there’s a problem for days.
Community First Bank recently opened at 210 Brendan Way in Greenville. They are open 9 - 5 Monday – Thursday and 9 - 6 on Friday. For more information, visit https://www.c1stbank.com or call 864-775-3480.
HOW DO YOU SECURE YOUR MOBILE PHONE NUMBER? • Be careful about who has your mobile phone number, and limit how often you share it with others. • Add extra security to your cell phone accounts. AT&T, Verizon, and Sprint all offer extra security that requires a password before any changes can be made. • Consider freezing your credit to help prevent new accounts from being opened in your name. • Keep your personal inbox clean- in case someone does access your account the information available is minimized. If you are a operating a business In the upstate, and want to learn more about cybersecurity, contact our office. Cybersecurity is much more complex than just “Antivirus!”
Franny’s Farmacy recently opened its first Greenville location at 109 West Stone Avenue. They are open 10 – 7 daily. For more information, visit https:// frannysfarmacy.com/.
Contact Derek Davis for more information.
www.intellinet-sc.com
864-241-5401 Intelli-NET of SC 703 LAURENS RD., GREENVILLE SC 29607
KinderCare recently opened at 700 W Georgia Road in Simpsonville. They are open 6:30 – 6:30 Monday – Friday. For more information, call 833-905-3276.
WHAT ’S GOING ON GVL
| FYI
UPSTATE BUSINESS NEWS & NOTES Steele Properties acquires Belle Meade Apartments for $14.3M Denver-based Steele Properties, a national real estate investment and development company, announced the $14.3 million acquisition of the 100-unit Belle Meade Apartments, a project-based Section 8 affordable family complex in Greenville. The company plans to rehabilitate each unit. “Steele Properties is committed to ensuring everyone has access to safe, comfortable and quality housing they can afford, which is especially important in Greenville as the city has struggled to keep up with the demand for affordable housing,” said Chad Asarch, prinicipal, Steele Properties. Belle Meade apartments will receive more than $54,000 per unit in hard cost rehabilitation. This is the company’s second tax credit transaction in South Carolina. The first was the rehabilitation of Colony Apartments in Columbia in 2017.
Entertainment center offering nonprofit fundraising nights Smash It/AxIt, the Upstate’s first aggressive entertainment center, are encouraging nonprofits to use their space – free of charge – on Monday evenings for fundraising events. Nonprofit organizations can pick an open time between 4p.m.-9p.m. on Mondays and will keep 50% of the profits. SmashIt/AxIt will promote the events on social media. “This is definitely a unique approach to fundraising events sure to draw in a younger demographic of donors, said company founder Chase Michaels. SmashIt/AxIt is part of a new wave of stress release where people rent out a room to break things, Michaels said. They can also try an axe throwing lane of the car smash pit. To sign your nonprofit up, visit www.smashitaxit.com and click the “Book it” tab.
Nominations open for 2019 Business of Integrity Awards Nominations are now open to all Upstate forprofit businesses to submit to the 2019 Business of Integrity Awards. Since 2000, the Better Business Bureau® of the Upstate (BBB) has been recognizing businesses that display an outstanding level of ethics and integrity in their everyday business dealings. These are businesses that generate a high level of trust among their employees, customers and communities. The deadline to nominate is Aug. 30. An individual can nominate any of the following types of businesses for a Business of Integrity Award: the company (s)he works for or owns; an affiliate company; a company with whom they do business; any other company meeting the Business of Integrity Award Standards. For more information, go to www.bbb.org/upstatesc.
For more information on these stories visit www.UpstateBusinessJournal.com
Our business is to help you do business. And we can come to you. Breakfast delivery for the office, client luncheons, employee parties, grand openings, staff education, board retreats, afternoon snack breaks... we cater them all, and more. We have the staff, experience and sheer love of entertaining to help you create the perfect event. To plan your next business event, call us at 864.232.7007. Table301Catering.com Table 301 Catering. Have food. Will travel.
Submit your press release at: www.UpstateBusinessJournal.com/submit 6.21.2019 | upstatebusinessjournal.com
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ON THE MOVE |
NEW HIRES IN THE UPSTATE
NAMED
HIRED
SUE SAMUELS has been named the director of
ROB DUCKETT has joined The Cliffs and South
bands for the Furman Department of Music. Prior to joining the faculty at Furman, Samuels served as a teacher, assistant director of bands, and director of bands.
Street Partners as president of The Cliffs and vice president of operations for South Street Partners. Duckett joins The Cliffs after 16 years with Discovery Land Company.
NAMED
PROMOTED
DAVID PADILLA has been named the head of
WELLS DUNLAP has been promoted to the
Christ Church Episcopal School beginning July 2020. Padilla joins CCES from Baylor School, where he has served as head of the Upper School since 2014.
role of commercial relationship manager at Countybank of Greenwood. Dunlap joined Countybank in 2013 and previously served as commercial credit analyst and CRA officer.
PROMOTED
PROMOTED
ANGELA SHEPPARD has been promoted to
MARC METCALF has been promoted to senior
chief compliance officer at Nachman Norwood & Parrott (NNP). Sheppard has previously as a registered associate. During her career at NNP, she has acquired a Series 7 and Series 63 license.
#
business recruitment officer at the Upstate SC Alliance. He joined the team in 2015. Metcalf works in partnership with the S.C. Department of Commerce and Upstate economic development professionals to support companies considering expanding their business in the U.S.
Team U pstate
... Because TOGETHER, WE accelerate our dreams.
Ten counties. Eight cities. More than 170 investor companies. The Upstate SC Alliance brings all of these together to spur innovation and investment in the region. Using our collective resources, #TeamUpstate fuels our rise. Join Us.
upstateSCalliance.com
Business growth is booming in the Upstate SC region. With 54 advanced materials companies announcing new locations here over the past five years, and supported by the nationâ&#x20AC;&#x2122;s second-highest concentration of industrial engineers, the tools to launch a flourishing business model abound here. Working together as a team, Upstate leaders and businesses create a dynamic launchpad for success.
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UBJ | 6.21.2019
UpstateSCAlliance Because TOGETHER, WE Can.
| ROUND UP
BRIEFS, TIDBITS, BLIPS, DATA & MORE
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THE 2019
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READER’S
LENS PHOTO C ON T E S T
MARKETING & ADVERTISING DIRECTOR OF SALES Emily Yepes
MANAGER OF BUSINESS DEVELOPMENT Donna Johnston
IN THIS WEEK’S ISSUE OF UBJ? WANT A COPY FOR YOUR LOBBY?
MARKETING REPRESENTATIVES
Heather Propp | Liz Tew
1988 1989 1990 1991 1992 1993 1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011
UBJ milestone
UBJ milestone jackson Marketing Group’s 25 Years 1988 Jackson Dawson opens in Greenville at Downtown Airport
1988
RELATIONSHIP MANAGER
>>
Meredith Rice
Chairman larry Jackson, Jackson marketing Group. Photos by Greg Beckner / Staff
ACCOUNT MANAGER Callie Michalak
1997 Jackson Dawson launches motorsports Division 1993
1990 Jackson Dawson acquires therapon marketing Group and moves to Piedmont office Center on Villa.
Jackson Marketing Group celebrates 25 years By sherry Jackson | staff | sjackson@communityjournals.com
Solve. Serve. Grow. Those three words summarize Jackson Marketing Group’s guiding principles, and according to owner Larry Jackson, form the motivation that has kept the firm thriving for the past 25 years.
Jackson graduated from Bob Jones University with a degree in video and film production and started his 41-year career in the communications industry with the U.S. Army’s Public Information Office. He served during
Vietnam, where he said he was “luckily” stationed in the middle of Texas at Fort Hood. He left the service and went to work in public affairs and motorsports at Ford Motor Company in Detroit. After a stint at Bell and Howell, where he was responsible for managing Ford’s dealer marketing and training, the entrepreneurial bug hit and he co-founded Jackson-Dawson Marketing Communications, a company specializing in dealer training and product launches for the auto industry in 1980. In 1987, Jackson wanted to move back south and thought Greenville would be a good fit. An avid pilot, he
learned of an opportunity to purchase Cornerstone Aviation, a fixed base operation (FBO) that served as a service station for the Greenville Downtown Airport, providing fuel, maintenance and storage. In fact, when he started the Greenville office of what is now Jackson Marketing Group (JMG) in 1988, the offices were housed on the second floor in an airport hangar. “Clients would get distracted by the airplanes in the hangars and we’d have to corral them to get back upstairs to the meeting,” Jackson said. Jackson sold the FBO in 1993, but says it was a great way to get to know Greenville’s fathers and leaders
>>
with a majority of them utilizing the general aviation airport as a “corporate gateway to the city.” In 1997, Jackson and his son, Darrell, launched Jackson Motorsports Group. The new division was designed to sell race tires and go to racetracks to sell and mount the tires. Darrell Jackson now serves as president of the motorsports group and Larry Jackson has two other children and a son-in-law who work there. Jackson said all his children started at the bottom and “earned their way up.” Jackson kept the Jackson-Dawson branches in Detroit and others in Los Angeles and New York until he sold his portion of that partnership in 2009 as part of his estate planning. The company now operates a small office in Charlotte, but its main headquarters are in Greenville in a large office space off Woodruff Road, complete with a vision gallery that displays local artwork and an auditorium Jackson makes available for non-profit use. The Motorsports Group is housed in an additional 26,000 square feet building just down the street, and the agency is currently looking for another 20,000 square feet. Jackson said JMG has expanded into other verticals such as financial, healthcare, manufacturing and pro-bono work, but still has a strong focus on the auto industry and transportation. It’s
2003 motorsports Division acquires an additional 26,000 sq. ft. of warehouse space
1998 1998 Jackson Dawson moves to task industrial Court
also one of the few marketing companies in South Carolina to handle all aspects of a project in-house, with four suites handling video production, copywriting, media and research and web design. Clients include heavyweights such as BMW, Bob Jones University, the Peace Center, Michelin and Sage Automotive. Recent projects have included an interactive mobile application for Milliken’s arboretum and 600-acre Spartanburg campus and a marketing campaign for the 2013 Big League World Series. “In my opinion, our greatest single achievement is the longevity of our client relationships,” said Darrell Jackson. “Our first client from back in 1988 is still a client today. I can count on one hand the number of clients who have gone elsewhere in the past decade.” Larry Jackson says his Christian faith and belief in service to others, coupled with business values rooted in solving clients’ problems, have kept
2009 Jackson Dawson changes name to Jackson marketing Group when larry sells his partnership in Detroit and lA 2003
2009-2012 Jackson marketing Group named a top BtoB agency by BtoB magazine 4 years running
him going and growing his business over the years. He is passionate about giving back and outreach to non-profits. The company was recently awarded the Community Foundation Spirit Award. The company reaffirmed its commitment to serving the community last week by celebrating its 25th anniversary with a birthday party and a 25-hour Serve-A-Thon partnership with Hands on Greenville and Habitat for Humanity. JMG’s 103 full-time employees worked in shifts around the clock on October 22 and 23 to help construct a house for a deserving family. As Jackson inches towards retirement, he says he hasn’t quite figured out his succession plan yet, but sees the companies staying under the same umbrella. He wants to continue to strategically grow the business. “From the beginning, my father has taught me that this business is all about our people – both our clients and our associates,” said his son, Darrell. “We have created a focus and a culture that strives to solve problems, serve people and grow careers.” Darrell Jackson said he wants to “continue helping lead a culture where we solve, serve and grow. If we are successful, we will continue to grow towards our ultimate goal of becoming the leading integrated marketing communications brand in the Southeast.”
2011 Jackson marketing Group/Jackson motorsports Group employee base reaches 100 people
2008 2012 Jackson marketing Group recognized by Community Foundation with Creative spirit Award
pro-bono/non-proFit Clients American Red Cross of Western Carolinas Metropolitan Arts Council Artisphere Big League World Series The Wilds Advance SC South Carolina Charities, Inc. Aloft
AS SEEN IN
ART & PRODUCTION VISUAL DIRECTOR
one lucky winner will win a $250 gift card to be used at any Rick Erwin’s Dining Group restaurant.
Hidden Treasure Christian School
David Jones (Vice President Client services, Chief marketing officer): Hands on Greenville board chairman mike Zeller (Vice President, Brand marketing): Artisphere Board, Metropolitan Arts Council Board, American Red Cross Board, Greenville Tech Foundation Board, South Carolina Chamber Board eric Jackson (Jackson motorsports Group sales specialist): Salvation Army Boys & Girls Club Advisory Board
NOVEMBER 1, 2013
CLIENT SERVICES
Anita Harley | Rosie Peck
photos of what the Upstate has to offer. Each month
CoMMUnitY inVolVeMent & boarD positions lArry JACkson (ChAirmAn): Bob Jones University Board chairman, The Wilds Christian Camp and Conference Center board member, Gospel Fellowship Association board member, Past Greenville Area Development Corporation board member, Past Chamber of Commerce Headquarters Recruiting Committee member, Past Greenville Tech Foundation board member
November 1, 2013 Upstate bUsiness joUrnal 21
20 Upstate bUsiness joUrnal November 1, 2013
The Greenville Journal invites you to share your best
Three honorable mention photos will also receive a $25 gift card to an Upstate business. Winning entries will be published in the Greenville Journal.
Order a reprint today, PDFs available for $25. For more information, contact Anita Harley 864.679.1205 or aharley@ communityjournals.com
JUNE THEME: NATURE AT ITS FINEST
publishers of
The summer season is in full swing, which means
Will Crooks
LEAD GRAPHIC DESIGNER Stephanie Orr
GRAPHIC DESIGNER Kimberly Collier
ADVERTISING DESIGN Michael Allen
VICE PRESIDENT OF OPERATIONS Holly Hardin
EXECUTIVE ASSISTANT Kristi Fortner
gardens are growing and flowers are blooming.
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NEW HIRES, PROMOTIONS, AND AWARDS:
onthemove@upstatebusinessjournal.com UBJ welcomes expert commentary from business leaders on timely news topics related to their specialties. Guest columns run 500 words. Contact the editor at editor@communityjournals.com to submit an article for consideration.
Circulation Audit by
581 Perry Avenue, Greenville, SC 29611 864-679-1200 | communityjournals.com For subscriptions, call 864-679-1240 or visit UpstateBusinessJournal.com Copyright ©2019 BY COMMUNITY JOURNALS LLC. All rights reserved. Upstate Business Journal is published biweekly by Community Journals LLC. 581 Perry Ave., Greenville, South Carolina, 29611. Upstate Business Journal is a free publication. Annual subscriptions (26 issues) can be purchased for $50. Postmaster: Send address changes to Upstate Business, P581 Perry Ave., Greenville, South Carolina, 29611. Printed in the USA.
The weather is beautiful which means the Greenville Farmer’s market is now open on Saturday’s. Show us your pictures that capture the beauty of our community.
For details on each month’s contest and to submit your photo, visit
GreenvilleJournal.com/ReadersLens
6.21.2019 | upstatebusinessjournal.com
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Relationships beyond banking. All within reach. Thatâ&#x20AC;&#x2122;s our philosophy at South State and we put it into action every day. We make personal connections first, listening carefully to your needs and providing strategic guidance that aligns with your goals. We customize our teams and suite of offerings to best meet the task at hand. And when it comes to responsiveness, our size enables us to be agile and attentive in a way our competitors simply canâ&#x20AC;&#x2122;t. Call or visit to see how we can go beyond for you.
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