UPDATE
COVER STORY
EXPLORE
INDULGE
TETE-A-TETE
CONCERN
SPICE INFO
SPICEJET SERVICES
A WALK THROUGH
Indian aviation industry has come a long way, we bring you a lowdown on our ground and in-flight services.
Kamal Hingorani Senior VP & Head Ground Services, SpiceJet
A
s you can see from the cover of this issue, the new generation of airport terminals in India are striking in their beauty, spaciousness, and customer friendliness. As the Head of Ground and Airport Services for SpiceJet in India, it makes me proud every time I visit these airports.
26
I am therefore proud and privileged to take this opportunity to write about what we at SpiceJet are doing to further enhance your experience on the ground at these and other airports We are team ‘Ground Services’ that entails all touch points at the airport, right from entering the terminal building until getting into this aircraft, and later on arrival at your destination until leaving with
TRAVEL LIGHT It is always good to travel light. Sample this: if each of our passengers carries one kilogram less baggage, SpiceJet can save 2260 litres of fuel every day, which translates to approx 6000 kilograms of less carbon emission, leading to a greener tomorrow for January 2014 | www.spiceroutemag.com
our children. On our part we are constantly researching ways to reduce aircraft weight; a latest example is this very Spiceroute magazine that you are reading - has been re-sized, to make it lighter in weight, as well as more reader friendly in handling.