Woodstock, Illinois - 2025 Resident Information Packet

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MAYOR & CITY COUNCIL

AGENDAS, MINUTES,

MAYOR

Michael A. Turner Term: 2025-2029

The City of Woodstock operates under the CouncilManager form of government that combines the political leadership of an elected Mayor and six City Council members with the managerial experience of an appointed City Manager. Our primary purpose is to serve the needs of our citizens. City Council meetings are held at 7:00 PM on the first and third Tuesdays of each month, except for the months of January and July, in the City Council Chambers located on the second floor of City Hall, 121 W. Calhoun Street.

CITY COUNCIL MEMBERS

Darrin Flynn

Gregg Hanson

Melissa McMahon

Tom Nierman

Bob Seegers Jr.

Natalie Ziemba

Term: 2023-2027

Term: 2025-2029

Term: 2023-2027

Term: 2025-2029

Term: 2025-2029

Term: 2023-2027

& PACKETS

Agendas, Meeting Packets, and Minutes for the City Council meetings are available on the City's Meetings page. For more information, please call 815-338-4301 or click here.

UTILITY BILLS

WATER & SEWER BILLS

Water and sewer bills are issued quarterly and are due on the last business day of the month in which they are issued. Bills which are outstanding at the end of the month are assessed a late penalty of 10% By City Ordinance, accounts that are delinquent in excess of 45 days may be disconnected for non-payment Unpaid water/sewer bills may also result in a lien being placed on the property. If service has been discontinued for non-payment, the outstanding account balance must be paid in full, plus payment of a $50.00 disconnect/reconnect fee, before service can be reinstated. If you wish to discuss payment arrangements, please contact the Finance Department at 815-338-4300.

The City of Woodstock bills for water/sewer services that are calculated in units of one hundred cubic feet, which is approximately 750 gallons of water. Charges are based on consumption.

E-BILLS

The City of Woodstock offers E-Bills for residents who would like to receive their bills electronically. Bills can be received via e-mail by signing up through the Online Portal. Residents can also receive both a paper bill and an electronic bill by signing up through the online portal E-Bills are still issued quarterly and are due on the last business day of the month in which they are issued.

UTILITY BILLS

HOW DO I KNOW WHEN I AM GETTING A BILL?

For Utility Billing, residents on City water and sewer receive quarterly bills based on which cycle of town the property falls in. The City is divided into three different cycles for billing. Each service address is given its own unique 11 digit account number that coincides with the area of town the service address falls in.

A resident can see which cycle they fall into by looking at the first number of their 11-digit account number. If the account number starts with a 1 it is in cycle 1, if it starts with a 2 it is in cycle 2, if it starts with a 3, then it is in cycle 3.

Cycle 1 is billed the following months: March, June, September, December

Cycle 2 is billed the following months: April, July, October, January Cycle 3 is billed the following months: February, May, August, November

HOW TO PAY UTILITY BILL

The Finance Department offers a variety of options for Utility Bill payments:

Pay in Person: Cash, Check, Credit or Debit Card at City Hall, 121 W. Calhoun St. Drop Box Check or Money Order: Located on the westside entrance of Throop St. or in the East Parking Lot of City Hall.

Pay Online: Payments can be made through the Community Connect portal with a debit card, credit card or checking account. Payments can be made by going to www.woodstockil.gov and clicking on Utility Payments.

Online Banking: Residents can make payments by using their bank's online bill payment system. Payment from most banks will be received electronically 24-48 hours.

Direct Debit Program: The City offers an automatic direct-debit program which allows payment of your utility bill from your checking or savings account on the due date. Forms are available at City Hall, by calling the Finance Department at 815-338-4300, or by clicking here. The completed form can be mailed to City Hall or faxed to 815-334-2269.

By Mail: Check or Money Order only can be sent to: City of Woodstock 121 W. Calhoun St. Woodstock IL 60098

The City of Woodstock bills for water/sewer services are calculated in units of one hundred cubic feet, which is approximately 750 gallons of water. Charges are based on consumption.

WATER RATES

Effective: May 1, 2025

SEWER RATES

Effective: May 1, 2025

For an explanation of these rates, please call 815-338-4300 or email financedept@woodstockil.gov

GARBAGE SERVICE

MDC Environmental Services provides garbage, recycling, and yard waste services to all residents on City water & sewer.

GARBAGE TOTES

A 95-gallon or a 35-gallon garbage tote can be requested upon the start of service. A senior discount is available to those 65 years old or older. Apply by clicking here.

Garbage should not be put at the curb until after 6:00 PM the night before pick-up. All garbage should be placed at the curb the day of garbage pickup. Please bring your totes back in after ga

BULK ITEMS & STICKERS

One free bulk item a week is allowed. Items which are bundled with string, rope or tape are not considered a bulk item and would require a garbage sticker. A garbage sticker will be required for any extra bags of garbage that do not fit in the tote.

GARBAGE & STICKER RATES

Effective: July 1, 2025 - December 31, 2025. Per the City’s contract with MDC, each year the price for garbage will increase/decrease based on the Consumer Price Index (CPI) for the Midwest region. Garbage service is billed quarterly and is included in your Utility Bill as a line item titled, “REFUSE.”

Garbage Rates: $25.17 Per Month, $75.51 for 3 Months

Senior Rates: $31.50 for 3 Months

Garbage Sticker Fee: $3.38 Per Sticker

Yard Waste Sticker Fee: $3.38 Per Sticker

Stickers can be purchased at the following locations: City Hall, 121 W. Calhoun St

Woodstock Public Library, 414 W. Judd St Jewel-Osco, 145 S. Eastwood Dr

For questions or concerns, please contact the Finance Department at 815-338-4300.

HOLIDAY

SCHEDULE

Collection is delayed one day: NEW YEARS DAY

MEMORIAL DAY

INDEPENDENCE DAY

LABOR DAY

THANKSGIVING DAY

CHRISTIMAS DAY

RECYCLING & YARD WASTE

RECYCLING

Recycling is included with the garbage service. Pick up is the same day as garbage pick up and must be placed in the provided 65 gallon MDC recycling tote. Extra recycling may be put out using a recycle tote of your choosing once the provided MDC tote is full.

How do I prepare my recyclables? Sorting recyclable materials is not required. MDC Environmental Services usesa single-stream collection system to pick-up recyclable materials. To save room in your recycling bin, paper products, such as newspapers, can be placed in a paper bag next to the recycling bin.

ForitemsthatcannotberegularlyrecycledpleaseCLICK HEREtoviewtheMcHenryCountyGreenGuide

Questions? Contact the McHenry County Environmental Defenders at 815-338-0393.

YARD WASTE

Yard waste collection starts the first full week in April and ends the last week in November. Yard waste includes yard materials such as grass clippings, weeds, leaves, cut up branches and brush. Do not mix yard waste with other refuse. Pick up is the same day as the refuse/recycling collection. All yard waste must be placed in a container, separate from garbage and recycling.

Containers for yard waste are hard-walled, typical garbage cans or containers not to exceed 33 gallons or 2-ply 50-pound weight strength extensible “kraft” paper yard waste bags. Branches up to 1 ½” in diameter may be cut to lengths that do not exceed 4 feet and bundled no larger (in diameter) than a 30-gallon garbage can. A yard waste sticker must be affixed to each bag, bundle or can in order to be properly picked up by MDC Environmental Services.

Yard waste stickers are $3.38 each and are available at the following locations: City Hall, 121 W. Calhoun St Woodstock Public Library, 414 W. Judd St Jewel-Osco, 145 S. Eastwood Dr

An annual yard waste subscription program is available to residents. It includes a 95-gallon yard waste tote for an annual fee of $225, with weekly pickup included. The program runs from the first week of April through the last week of November. To sign up for this program, contact MDC directly at 815-568-7274.

ADDITIONAL RESOURCES

GARAGE SALES

Residents are required to obtain a Garage Sale permit, available at the front desk at City Hall, in advance of any planned sales. The permit cost is $5.00 (cash or check only). Residents are allowed no more than 3 sales during a single calendar year and each sale may be no more than 4 consecutive days.

Based on city code, residents are allowed to post no more than TWO signs that are not on their property and will be provided two stickers to affix to posted signs. Residents are required to remove signs at the close of their sale and are not allowed to place signs on utility poles or street signs. Please call 815-338-4300 with any questions.

Garage sales are permitted in all residential zoning districts between 8:00 AM - 8:00 PM. Click here to print out a garage sale permit online.

PLUMBING PROBLEM CREDIT

The City of Woodstock offers a Plumbing Problem Credit (PPC) for residents who encounter a sudden increase of water usage due to a leak or a plumbing issue.

In order to qualify for a Plumbing Problem Credit (PPC), the following requirements must be met:

Provide receipt of repair.

Provide date of repair.

Brief description of repair.

Picture of completed repair.

*A PCC application cannot be submitted more than 90 days after of receiving the initial bill reflecting the high usage **A PPC cannot be offered more than one time every five years

To apply for the Plumbing Problem Credit, please click here to fill out the application.

POLICE DEPARTMENT

ECRASH INFORMATION/ ACCIDENT REPORTS

To obtain a copy of an accident report, go to: https://ecrash.lexisnexis.com to register for an account. The community can and is still encouraged to come in to the Police Department to obtain their copy of an accident report. If a resident requires further assistance, please contact the Records Division at 815-338-2131 during normal business hours.

PARKING TICKETS

Parking tickets can be paid in person at the police department 24 hours a day, seven days a week, by credit card on the internet, or by mail to the Woodstock Police Department at 656 Lake Avenue Woodstock, Illinois 60098. Parking tickets must be paid within 30 days of the issued date to avoid the fine increasing. Any parking ticket that remains unpaid after 30 days may be processed through the City's Administrative Adjudication Court, the McHenry County Court, and/or through collections services. Past due parking citations may be assessed additional court or collection costs and may be submitted to the State of Illinois for collection.

OVERNIGHT PARKING

On residential streets, no person shall park a vehicle on any street for a period of time longer than thirty (30) minutes between the hours of 2:00 AM and 6:00 AM.

Parking on most city streets is limited to a maximum of 30 minutes between the hours of 2:00 AM and 6:00 AM. If a resident has a need to park on the street overnight due to a special circumstance such as reconstruction or maintenance of the driveway, please submit a request through our online portal hosted by Frontline Public Safety Solutions, on the City's website.

OTHER INFORMATION

Other information regarding police reports, parking on the Square, curfew, snow parking restrictions, tickets, or emergency sirens can be found on the City's Website or by contacting the Police Department at 815-338-6787.

CONTACT INFO

FIRE/RESCUE DISTRICT

Woodstock Fire/Rescue District....................

815-338-2621

Ambulance Billing Questions.........................

630-530-2988

Paramedic Billing Services.............................

630-530-2988

POLICE DEPARTMENT

656 Lake Ave

Emergency.................................................... Administration..............................................

Dispatch Non Emergency..............................

Investigations................................................

Records......................................................... 911

815-338-6787

815-338-2131

815-338-6120

815-338-9738

LOCAL GOVERNMENT

Illinois Secretary of State..............................

McHenry County Government Center.........

Dorr Township..............................................

Greenwood Township..................................

Hartland Township.......................................

Seneca Township..........................................

PUBLIC HEALTH

McHenry County Animal Control..................

McHenry County Health Department...........

DISTRICT 200 SCHOOLS

312-793-1000

815-334-4000

815-338-0125

815-648-4653

815-338-5526

815-923-2288

815-459-6222 815-334-4510

Woodstock District 200................................. 815-338-8200

UTILITIES

Commonwealth Edison.................................

800-334-7661

Nicor..............................................................

888-642-6748

800-244-4444

800-934-6489

800-892-0123 or 811

815-568-7274

TOURISM & BUSINESS

Real Woodstock............................................

Woodstock Area Chamber of Commerce & Industry..............................

815-338-2436

815-338-2436

Naturally McHenry County........................... 815-893-6280

CONTACT INFO

CITY HALL 121 W. Calhoun St

City Manager's Office.....................................

815-338-4301

Mayor's Office.................................................

815-338-4302

Building & Planning.........................................

815-338-4305

Finance Department.......................................

Human Resources Department......................

815-338-4300

815-338-1172

Economic Development..................................

Marketing & Communications Department...

815-338-3176

815-338-4300

PUBLIC WORKS

326 Washington St

Administration................................................

815-338-6118

OPERA HOUSE

121 W. Van Buren St

Business Office................................................

815-338-4212

Box Office........................................................

815-338-5300

Stage Left .......................................................

815-337-1395

RECREATION CENTER 1201 Dean St

Recreation Center............................................ 815-338-4363

Woodstock Water Works................................. 815-338-4896

PUBLIC LIBRARY

414 W. Judd St

Circulation Desk...............................................

815-338-0542

MAYOR & CITY COUNCIL

Mayor Michael A. Turner................................

Councilman Darrin Flynn................................

Councilwoman Melissa McMahon.................

Councilman Gregg Hanson.............................

Councilman Tom Nierman..............................

Councilman Bob Seegers, Jr...........................

Councilwoman Natalie Ziemba.......................

815-338-4302

815-321-4485

815-321-4481

815-321-4483

815-321-4479

815-321-4482

815-321-4484

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Woodstock, Illinois - 2025 Resident Information Packet by CityOfWoodstockIL - Issuu