City of Naples Fiscal Year 2022-2023 Annual Report

Page 1

CITY OF NAPLES

FY
ANNUAL REPORT
2023
FLORIDA
CONTENTS Message from the City Manager 3 Letter from the Mayor 4 City Council 5 Senior Leadership Team 6 Vision Statement 7 Hurricane Ian 8 Administration and Finance 14 Community Development 22 Parks, Recreation, and Facilities 26 Public Works 30 Public Safety 38 Boards & Committees 44 Staff Directory 46 2 CITY OF NAPLES

Message from the City Manager

Serving as your City Manager for the past 19 months has been the honor of my professional career. I continue to be impressed with the employees and citizens who are committed to improving upon the success we already enjoy as a premier community. On behalf of the entire City of Naples’ Team, I am proud to present the Fiscal Year 2023 Annual Report. This year’s annual report boasts a fresh design and format, ensuring a more engaging and informative experience for our residents and businesses. Along with important fiscal year-end financial reports, you’ll find a variety of information in this annual report that quantifies many of the services provided to Naples’ citizenry. You’ll also find summaries of high-profile projects and initiatives from FY 2023.

During FY 2023, the City of Naples overcame numerous challenges and seized a variety of opportunities. Despite the obstacles faced in the preceding fiscal year, including higher-than-normal employee turnover and the immediate aftermath of a Category 4 hurricane, the City remained focused on key initiatives and achieved significant progress in the essential tasks outlined in last year’s annual report for Fiscal Year 2022-2023.

Throughout this past fiscal year, multiple City Departments dedicated considerable efforts and resources to the postIan rebuilding and restoration of City facilities, parks, beach-ends, lakes (stormwater ponds), traffic control cabinets, and sewer systems. Collaborative initiatives with Collier County and other agencies encompassed debris removal, the emergency berm replacement project, the removal of derelict vessels and navigational hazards, and the installation of replacement signage. In addition to the notable accomplishments in restoring the community post-Ian, the City staff achieved remarkable progress with the FY22-23 priorities. Below are some highlights included in this report:

• Completed the rebuilding of the City’s senior management team.

• Significant efforts have been made to enhance employee recruitment and retention, aiming to achieve full staffing in the Police Department for the first time in several years.

Initiated Phase I of the Beach Outfall Stormwater Improvements project by installing two 30-inch, 1000-foot outfall pipes from 3rd Avenue North beach end into the Gulf of Mexico.

• Launched the construction of the new public parking garage on 1st Avenue South.

• Implemented capital improvements at Anthony Park and completed the replacement of Fleishmann Park’s inclusive playground.

• Continued various infrastructure projects, including road median rehabilitation, tree infill projects, water distribution lines, and sewer mains replacements.

• Held two Community Listening Sessions for potential zoning code changes.

• Implemented robust community communications through the introduction of monthly newsletters, daily postIan updates, weekly Hurricane Preparedness newsletters, a new Contact the City webform, community outreach workshops and meetings, and community surveys.

• Conducted an inaugural Hurricane Preparedness Community Open House to educate and assist the community in becoming more hurricane ready.

• Received $24.73M from the Florida Legislature to fund the Gulf of Mexico Stormwater Outfall Pipe Removal & Water Quality Project, Stormwater Lake Restoration Improvements, Naples Bay Red Tide Septic Tank Mitigation, Stormwater Outfall Check Valve Installation Project, and Cybersecurity enhancements.

• Kicked off the City’s Centennial Year on December 1, 2022, and celebrated through a series of events and activities throughout the year as well as launched the City’s Centennial website. Ongoing planning efforts for the 3-day Centennial Celebrations progressed in FY22-23 to honor the 100th anniversary on December 1, 2023.

In closing, I’d like to thank the Mayor, Vice Mayor, and members of the City Council for their dedicated leadership and support. I would also like to thank members of the community for their active engagement in the public process. Lastly, I would like to express my gratitude for the collective efforts of the City’s staff for the work they do as dedicated public servants. Cheers to a prosperous 2024 for the City of Naples.

Sincerely Yours,

ANNUAL REPORT FY 2023 3

Message from Naples Mayor

The year 2023 marked our City’s Centennial Birthday. As we looked back on 100 years of our rich history, we re-affirmed that the values which were the foundation of our town still shape our vision today.

A love for the unique qualities of our special place and a respect for our environment were important to those who came before us. Our citizenry seeks to preserve those values today. We face challenges from growth at our borders, and from within, as we continue to grow and re-develop. Without a critical balance of resident and commercial interests, we cannot protect our quality of life, our environment, and our robust economy. It is my honor and great obligation to be a steward of those values so strongly rooted in our past and to ensure that we keep that critical balance.

We enter the new year as a City stronger and safer. We welcomed a wonderful new Police Chief, Ciro Dominguez, a professional of 38 years who started his career with us in 1982. City Manager, Jay Boodheshwar, continues to lead our excellent staff in the management of our City. I have great appreciation for each and every member our team.

After the destruction of Hurricane Ian, 2023 provided a respite and allowed our remarkable recovery efforts to continue. We remain committed to helping our impacted residents to rebuild; we see the progress daily.

The Community Redevelopment Agency continues their focus to match CRA funds with appropriate projects and redevelopment. The concern of affordable/workforce housing is top of mind and long-term planning for the proper re-development of those areas in the CRA district continues.

We find ourselves again challenged by State legislation that threatens Home Rule and our right as a municipality to govern locally. City Council, staff, and our lobbying firm are working diligently to support our legislative priorities: preservation of Home Rule, short-term rental legislation, strengthening of any 5G/4G cell towers legislation for local regulation, and workforce housing.

I will continue to prioritize those efforts and others that protect our unique character. We are first and foremost a residential community, and I will join City Council to do the work necessary to support our resident’s interests and the preservation of our great City.

It is my honor and privilege to serve as your Mayor.

4 CITY OF NAPLES

MISSION STATEMENT

The mission of the Mayor and City Council is to preserve the City’s distinctive small-town character and culture through legislative action that restores Naples Bay, protects beaches and other waterways, promotes community sustainability and environmental conservation, establishes more green space, supports public amenities, enhances mobility and public safety, and strengthens the health and vitality of the City.

The Office of the Mayor and City Council is the legislative body representing the City of Naples. Naples is governed by a “council-manager” form of government. The City Council consists of a mayor and six Council Members, each receiving a salary and limited benefits. All the powers of the City are vested in the City Council, and their actions are governed by the City Charter, City Code of Ordinances, and the General Laws of the State of Florida.

Ted Blankenship Council Member Raymond Christman Council Member Paul Perry Council Member Beth Petrunoff Council Member Michael McCabe Vice Mayor Terry Hutchison Council Member Naples City Council
ANNUAL REPORT FY 2023 5
Left to right: Ciro Dominguez, Chief of Police, Erica Martin, Director of Planning, Charlotte Loewel, Director of Human Resources, Gary Young, Deputy City Manager / CFO, Chad Merritt, Director of Parks, Recreation, & Facilities, Jay Boodheshwar, City Manager, Andrew Hunter, Director of Information Technology Services, Mari Gallet, Deputy City Manager, Bob Middleton, Director of Public Works, Steve Beckman, Director of Building, and Phillip Pennington, Chief of Fire-Rescue.
6 CITY OF NAPLES
Senior Leadership Team

The enduring character of Naples reflects our commitment to protect and enhance the natural environment, and to preserve our small town feel and charm. These features, together with a positive business climate, sustain economic vitality. Residents place a high value on our town’s unique “sense of place”, natural beauty, quality of life, healthy economy, and ethical government; and actively engage and defend them.

Vision Statement ANNUAL REPORT FY 2023 7

Hurricane Ian

On September 28, 2022, Hurricane Ian struck the southwestern coast of Florida, making landfall near Cayo Costa as a formidable Category 4 hurricane with maximum sustained winds reaching 155 mph, just below the threshold for a Category 5. This event tied the record as the fifth-strongest hurricane to ever hit the United States and marked the deadliest hurricane in Florida since the infamous 1935 Labor Day hurricane. The impact of Ian was characterized by powerful winds, heavy rainfall, and devastating storm surges along Florida’s west coast.

As Hurricane Ian battered Florida’s west coast, a colossal storm surge ranging from 12 to 18 feet, coinciding with high tide, resulted in unprecedented flooding across the region. The City of Naples faced particularly severe conditions, enduring a surge of over 7 feet that resulted in widespread and devastating flooding. Following Ian’s passage through Naples and Southwest Florida at the close of Fiscal Year 2021-2022, immediate recovery efforts were initiated. Here’s a detailed overview of the reconstruction and recovery initiatives during the Fiscal Year 2022-2023.

BEACH-END AND ACCESSES RESTORATION

Hurricane Ian caused severe damage to all 40 beach accesses, with five beach ends substantially affected. The rebuilding plan comprised two phases. In phase one, temporary repairs by the Parks, Recreation, and Facilities Department and Public Works - Streets Division opened 37 beach ends for safe use by September 30, 2023. Phase two involves designing and reconstructing accesses to be more resilient and improved. Five beach ends require engineering services for seawalls and roadway restoration with permitting expected in FY 2023-24. Reconstruction will include amenities like benches, showers, walking paths, trash cans, signage, wooden structures, and landscaping.

8th Avenue South 18th Avenue South 3rd Avenue South 8 CITY OF NAPLES
8th Avenue South Repaired

THE NAPLES PIER

Hurricane Ian caused catastrophic damage to the Naples Pier with approximately 460 feet severely affected and 140 feet of the end submerged in the Gulf of Mexico. The shelter, 30+ pilings, and structures at the midpoint were significantly impacted. The City plans to replace the pier with a modern structure adhering to federal, state, and local standards. The project includes a conceptual design process, alternative analysis, and efforts to minimize environmental impact. The new pier will maintain iconic architectural features while offering improved versatility for users and addressing mitigation opportunities. 100-percent design plans have been completed, and the construction bid will open in early 2024.

HURRICANE IAN ANNUAL REPORT FY 2023 9
Rendering of new pier

LOWDERMILK PARK

Lowdermilk Park reopened in February through the efforts of contractors and city staff. The concession room underwent a complete renovation, and the destroyed decking on the concession/restroom building was replaced. Some benches and picnic tables were recovered, while the playground suffered structural damage, and its surfacing was destroyed. Walkways were repaired, and the park, filled with sand and debris, was cleared. The landscaping plans are underway for replacement, and the equipment storage shed was rebuilt and opened in July 2023. The remaining repairs include the playground, tiki huts, and landscaping.

ARTHUR ALLEN TENNIS CENTER

Hurricane Ian flooded and washed away the clay surfacing of 12 courts. We contracted to resurface all courts, which was completed in May 2023. Community volunteers played a crucial role in cleaning the courts immediately after the storm, allowing some to be opened for use. The courts were covered in mud, debris, fish, and ruts. We are grateful for the volunteers’ support!

HURRICANE IAN 10 CITY OF NAPLES

• Developed City of Naples emergency authorization field permits using the Department of Environmental Protection Emergency Final Order for Tropical Storm Ian. Issued approximately 70 Emergency Authorization Field permits for rebuilding post-hurricane.

• Coordinated with Collier County staff regarding posthurricane waterway debris removal.

• Coordinated with Florida Fish and Wildlife Conservation Commission (FWC), Florida Department of Emergency Management (FDEM), and Collier County for derelict vessel documentation and removal.

• Coordinated with Collier County for the Emergency Berm replacement project and future plantings.

• Replaced the waterway navigational pilings and signs in Naples Bay and Moorings Bay; final completion expected in FY 2023-24. Coordinated with FEMA on Moorings Bay waterway marker replacement.

• For the periods of 09/27/21 to 10/06/21 and 09/27/22 to 10/06/22, excluding Directed Patrols, a total of 1,257 calls for service were reported in 2021 and a total of 1,914 calls for service were reported in 2022. This shows a 52%

increase in call volume. Including Directed Patrols, a total of 2,364 calls for service were reported in 2021 and a total of 2225 calls for service were reported in 2022. This shows a 6% decrease in call volume.

Curfew Violations:

The City of Naples implemented a post-Hurricane Ian curfew to safeguard residents and property. This report covers curfew violations and arrests from September 28 to October 22, 2022. The ten arrests involved various charges, including driving offenses, warrants, DUI, battery, false information provision, drug-related offenses, and possession of drug paraphernalia.

NATURAL RESOURCES
POLICE Call Volume Increase:
0 100 200 300 400 500 Abandoned Alarm Assist Checks Code Violation Disabled Disturbance Fire HazardousIncident MedicalEmergency Noise ComplaintObstruction Rescue SevereWeatherSuspicious Theft TrafficDirectionProblem 425 14 169 204 52 50 23 76 18 74 11 32 16 145 143 7 15 87 84 14 28 15 15 4 1 54 3 6 3 0 34 4 0 0 2021 2022 NAPLES POLICE DEPARTMENT Notable Call Volume Increases — Hurricane Ian
Disposition Total  Arrest 10  Verbal Warning 101 Grand Total 111 Curfew Violations Hurricane Ian 9/28/2022 - 10/22/2022 HURRICANE IAN ANNUAL REPORT FY 2023 11

Checkpoints:

• The Naples Police Department set up checkpoints at Park Shore Drive and Harbour Drive in the aftermath of Hurricane Ian to limit traffic and non-residents in the residential areas.

A total of 174 people were stopped at the Park Shore Drive checkpoint and 22 people “avoided”, which means they turned around and left before reaching the checkpoint. A total of 41 people were stopped at the Harbour Drive checkpoint and 4 people avoided.

Food Distribution

Naples Police Department Officers worked at various food distribution locations throughout the City, including the River Park Community Center, Lake Park neighborhood, Goodlette Arms Apartments, and northern portions of Gulf Shore Boulevard. An estimated 1,000 meals per day were dispersed to City of Naples residents during the 9 days following Hurricane Ian.

0 10 20 30 40 50 10pm 11pm 12am 1am 2am 3am 4am 5am Totals 23 4 9 0 4 0 2 0 1 0 1 0 0 1 0 41 4 0 Checkpoint Avoided Harbour Drive Checkpoint, 10/13/2022 - 10/17/2022 0 50 100 150 200 10pm 11pm 12am 1am 2am 3am 4am 5am Totals 55 7 64 7 29 4 11 3 10 0 5 0 1 0 0 174 22 0 Checkpoint Avoided Park Shore Drive Checkpoint, 10/13/2022 - 10/17/2022
HURRICANE IAN 12 CITY OF NAPLES

City lakes, traffic cabinets, wastewater treatment plant, sewer lift stations, equipment services

16 of 28 City stormwater lakes were flooded with saltwater

8 aerator systems damaged

3 lakes with littoral zones sustained storm surge damage and being replanted

20 traffic control cabinets replaced

Wastewater Treatment Plant received 3-4 feet of flooding, but only minor damage

50 sewer lift stations sustained varying levels of damage

21 sewer lift stations sustained catastrophic damage

45 of 50 sewer lift stations are fully restored

City’s Equipment Services Building sustained damage and received 2-feet of flooding.

95% of the fleet vehicles that were lost due to the storm have been replaced.

Debris Recovery Initiative

303,846 cubic yards of debris 201,000 cubic yards of construction and demolition debris

102,000 cubic yards of vegetative debris

Building and Planning

2,201 Hurricane Ian permits issued 7 properties submitted for redevelopment or improvement along Gulf Shore Blvd N and Gordon Drive

Risk Management / Insurance Claims

Recovered $5M through insurance claims for loss / damages to buildings, vehicles, equipment, etc. to date.

Fire-Rescue

Dispatched to 477 incidents

HURRICANE IAN ANNUAL REPORT FY 2023 13

FINANCE

Mission Statement: The mission of the Finance Department is to provide to City Council, staff, residents, and guests of Naples all municipal financial business needs, efficiently and professionally, and to ensure City resources are used for City purposes through a combination of efficient transaction processing, effective internal controls, and accurate financial information. In a spirit of excellence, integrity and dedication, the highest standards of accounting, financial reporting, budgeting, investments, and revenue collections shall be followed and promoted.

The Finance Department operates in three funds: General Fund, Beach Fund and Water/Sewer Fund. In the General Fund, the Division of Finance/Accounting is assigned with a distinct set of financial responsibilities. This Department, as a whole, is responsible for maintaining City-wide internal controls and financial accountability.

Finance/Accounting is responsible for all general accounting duties of the City, such as fixed assets, accounts payable, annual audit, payroll and the preparation of all City financial reports such as the Annual Comprehensive Financial Report. This section is responsible for the preparation of the City’s Budget, financial budgetary controls, the management of all debt, the investment of surplus funds, and the monitoring of grants. The Division records all revenues for the City, including parking fines and utility bill payments.

Utility Billing/Customer Service is shown in the Water Sewer Fund. This division is responsible for reading meters, turn offs, customer assistance, billing, estoppels, general billing, utility billing and business tax receipts.

Beach Fund Administration is responsible for the maintenance of the 20 pay stations at beach ends, including pay station maintenance, data collection, the handling of parking tickets, and distribution of parking stickers.

All Funds Revenue & Expenses

ADMINISTRATION AND FINANCE
Unaudited Adjusted Actuals Budget REVENUE FY22-23 FY22-23 Taxes $46,407,617 $48,081,769 Permits/Fees $11,682,357 $22,504,376 Governmental $20,806,103 $17,913,718 Services $65,688,758 $69,586,487 Fines/Penalties $1,086,158 $777,950 Revenue/Transfers $24,613,636 $30,613,752 TOTAL $170,284,629 $189,478,052 EXPENSES FY22-23 FY22-23 Personnel $61,080,713 $64,086,709 Operating/Maint. $64,219,183 $72,268,809 Capital Imp. $53,739,247 $140,095,614 Debt Service $2,757,768 $2,426,739 Interfund Transfers $4,100,000 $4,150,011 TOTAL $185,896,911 $283,027,882 Security Distribution Ending 9/30/23  US Treasury Notes $78,213,468  Agency Bonds $22,324,036  FHLMC $6,487,882  State & Muni Bonds $25,704,560  Corporate Notes $3,357,141  Money Market Funds $789,027  FL Class $25,234,244  Fifth Third & FFB $24,276,318 Total $211,620,924 Investment Allocation Ending 9/30/23 14 CITY OF NAPLES

Interfund Loan [Investment Pool]

of

 2017 City Dock Fund

 2021 East Naples Bay

Outstanding Debt Issuance

Balance as of FY22-23 Year End

 2012A Water Sewer Revenue $2,479,000

 2012B Water Sewer Revenue $1,432,000

 2015 Bembury Special Assessment $142,712

 2018 Capital Improvement $1,787,391 Revenue Note - Station 1

 2019 Gulf Acres/Rosemary Hts $2,995,858 Special Assessment

FY 20-21 FY21-22 FY22-23 Total Amount of Billing $54,615,009 $57,050,575 $60,444,770 Number of Bills 113,874 109,309 115,483 Number of Total Accounts 18,257 18,315 18,430 Total Amount Outstanding of Billing >120 days 566,983 485,431 661,255 Number of Total Accounts Outstanding >120 days 219 372 756 Number of Phone Calls 21,164 26,260 38,250 Number of Payments at Counter 16,422 15,601 13,499 Number of Service Orders 15,722 10,158 14,476 Utility Billing Operations & Collections Balance
as
FY22-23 Year End
$3,050,000
(Note 2 Payments)
$2,320,000 Total $5,370,000
Tax District
ADMINISTRATION & FINANCE ANNUAL REPORT FY 2023 15
Total $8,836,961
Receipts Number Amount Counter Payments 13,499 $8,155,553 Utility Billing Phone Payments 10,852 $3,662,294 Web Payments 19,736 $6,632,484 Parking Phone Payments 4,780 $392,207 Expenses AP Invoices 8,663 $68,138,029 P-Cards 9,481 $6,373,805 Payroll Checks 14,368 $40,831,975 Accounting FY 21 FY 22 FY23 Active pension members & retirees 957 992 1,127 Processed retirements 26 11 20 Retirement estimates 52 32 37 Pension contribution refund 47 75 48 Pension Administration FY 2021 FY 2022 FY 2023 Parking Tickets 18,111 22,346 19,841 Issued Parking Ticket $780,687 $972,051 $794,418 Revenue Meter $2,156,832 $2,183,423 $1,990,662 Collection Beach Parking 5,210 5,850 2,784 Passes Issued Beach Parking Administration ADMINISTRATION & FINANCE 16 CITY OF NAPLES

HUMAN RESOURCES

Mission Statement: The mission of the Human Resources Department is to provide quality customer driven Human Resource services for the City’s most valuable assets, its employees, by ensuring that the City recruits, develops, recognizes and retains the best talent possible to deliver quality public services to the citizens and visitors of Naples.

The Human Resources Department handles all employmentrelated issues for the City of Naples. This includes recruitment and retention, background checks, pay and classification studies, discipline, training, and employee and labor relations. The

is responsible for the management of all union contracts and ensures

the City’s Personnel Policies and Procedures. The Human Resources Director is also responsible for Risk Management and Employee Benefits.

Department
employees’ compliance
Department FTE Count Mayor & Council 1 City Attorney 1 City Manager’s Office (CRA, Code) 9 City Clerk’s Office 8 Ethics Commission 1 Human Resources 6 Finance 22 Planning 7 Building 34 Parks, Recreation & Facilities 75 Police Department 109.2 Public Works 168 Fire 69 Technology Services 7 517.20 *FTE stands for Full-Time Equivalent Budgeted FTEs for FY22-23* 0 1,000 2,000 3,000 4,000 5,000 Number of Applications Received Fiscal Year 2012-13 2013-14 2014-15 2015-16 2016-17 2017-18 2018-19 2019-20 2020-21 2021-22 2022-23 2,413 2,944 3,861 2,500 4,870 3,847 3,240 2,292 3,506 4,031 3,448 # of applicants: 3,448 0% 5% 10% 15% 20% 25% 2012-13 2013-14 2014-15 2015-16 2016-17 2017-18 2018-19 2019-20 2020-21 2021-22 2022-23 Percent Turnover Fiscal Year 3.52% 9.95% 12.83% 11.88% 11.40% 10.78% 12.24% 7.53% 15.64% 20.04% 13.04% Attrition Rate: 13.04%
with
ADMINISTRATION & FINANCE ANNUAL REPORT FY 2023 17

# of positions recruited / new hires: 116 including temporary and part-time

# of retirements: 10

Milestone Anniversaries:

Employees Recognized: 59

Total Years of Service: 665

# of employee wellness events and programs offered: 41

% of total employee health engagement: 61.6%

Total Participants by Health Management Category

Category Percent  Health Engagement 22.3% Campaign/Program  Health Observance Campaign 29.5%  Onsite Activities 25.4%  Prevention Campaign/Initiative 22.9%
ADMINISTRATION & FINANCE 18 CITY OF NAPLES

PURCHASING

The Purchasing Division is responsible for assisting departments in the procurement of goods and services in the most efficient and fiscally responsible manner for the City. Procurements are based on fair and open competition, reducing the appearance and opportunity for favoritism, and inspiring public confidence that contracts are awarded equitably and economically. The Division also manages the sales of surplus equipment, the purchasing card program, and the acquisition and monitoring of grants.

Purchase Orders Issued: 936

Active Vendors Issued a Purchase Order(s): 458

VSS – Self Service Status Vendors: 1,142

Percentage of Active Vendors to Purchase Orders: 37%

City of Naples Total Vendors: 3,663

Bids, FWQs, or Solicitations Issued: 40

Grant Money Received: $683,676.00

CODE COMPLIANCE

The Code Enforcement Division ensures compliance with City ordinances to maintain Naples’ character and quality of life, striving to promote, protect, and improve the health, safety, and welfare of the citizens of the City. The Division oversees the Code Enforcement Board, which has the authority to impose administrative fines and other noncriminal penalties to provide an equitable, expeditious, effective, and inexpensive method of enforcing any codes and ordinances.

Code Compliance

Top Cases:

Vegetation/Weeds: 205 or 19%

Noise: 178 or 16%

Signage: 115 or 11%

Property Maintenance: 112 or 10%

Environmental Protection: 92 or 8%

Lighting: 73 or 7%

Rubbish/Waste removal: 71 or 7%

Trailers/RV’s: 71 or 7%

Street/Sidewalk Obstruction: 40 or 4%

Other: 134 or 12%

Short-Term Rental Overview

600 residential units listed as available for rent

Violations found and corrected: 16

Resolved violations of active rentals less than 30 days: 8

Number of Cases Initiated: 1,373

Number of Complaints / Inquiries: 843

Cases taken to the Code Enforcement Board: 8

Citations Issued: 31

Due to the impact of Hurricane Ian, citations for violations such as the use of gas blowers were temporarily suspended. This leniency was aimed at allowing residents the necessary time to recover from the aftermath of the hurricane and address any outstanding issues.

Violations abated by City: 10

Average # of days until inspection: 1

ANNUAL REPORT FY 2023 19

Sea Turtle Nesting Season

Nighttime inspections completed: 40

Lighting Violations found: 64

Documented nests on City of Naples beaches: 558

Nests successfully hatched: 392

COMMUNICATIONS

The Communications and Public Outreach Manager oversees citywide communications and public outreach initiatives with the goals of enhancing community engagement and fostering transparency, trust, and collaboration between the City of Naples and its constituents. Objectives include ensuring timely and accurate dissemination of information utilizing various channels, promoting public awareness of City policies, projects, and initiatives, creating platforms for meaningful public participation and feedback, and building strong relationships with community stakeholders, media outlets, and other government agencies.

Major accomplishments:

• Implemented a comprehensive pre- and post-storm public outreach initiative following Hurricane Ian, which involved sending daily and weekly emails to residents and the community. In total, 53 outreach and informational emails were distributed.

• Introduced the City News - Monthly Connection Newsletter, aimed at keeping residents and the community well-informed about ongoing projects, meetings, events, closures, and special updates within the City of Naples. Collaborated with Emergency Management and various departments to organize and execute the inaugural Hurricane Preparedness Open House. Additionally, established a weekly Hurricane Preparedness newsletter containing essential information for the community on how to be prepared for hurricanes and other emergencies.

ADMINISTRATION & FINANCE 20 CITY OF NAPLES

Emailing Statistics:

2,607,097 sends

Average Open Rate: 56%

Emails sent: 155 # of subscribers: 22,942

Highest Open Rate Email: “Post-Storm Ian Update #52 - Post Hurricane Ian Community Survey” Open Rate 62.6%

INFORMATION TECHNOLOGY SERVICES

Social Media

Facebook Reach: 715,813

Mission Statement: Technology Services is dedicated to using technology that is flexible and responsive to the citizens we serve, enhancing their quality of life, and improving the responsiveness of their government.

Technology Services is responsible for maintaining the City’s computer network operations, network security and communications equipment as well as providing strategic planning for the implementation of new technologies. Department staff are skilled in the disciplines of computer support, network operations, cyber security, and dissemination of information through Geographic Information Systems (GIS).

As an Internal Services Fund, Technology Services primarily focuses on maintaining and enhancing governance as defined by the Naples Vision Plan, as well as supporting all other City Departments as they meet their goals by providing them with the tools needed to improve their efficiency, work products and ways to communicate with the public.

915 Microsoft Office 365 Email Accounts Managed.

100 Active GIS (Geographic Information System) Map Layers Managed.

More than 15 billion Security Threats Blocked Against City Infrastructure and Services.

Approximately 50 Linear Miles of Fiber Optics Operational.

3,001 Work Orders Registered with 98.8% closed.

522 Mobile Devices Managed (iPhones, iPads, MiFis, etc.).

Produced 620 Hours of Recorded Content for City Council and other public meetings.

ADMINISTRATION & FINANCE ANNUAL REPORT FY 2023 21

Community Development

BUILDING

Mission Statement: The mission of the Building Department is to provide the highest standards of customer service and public input while professionally implementing the City’s Vision Plan and the Florida Building Code through the timely review of development permits.

The Building Permit Fund was created in Fiscal Year 1998-99 when it was separated from the General Fund and is used to account for the activities related to the construction industry in the City, such as issuing building permits and conducting building inspections. The Building Department primarily derives its budget from the collection of fees charged for the review and inspection of construction activities as required by the Florida Building Code, Florida Fire Prevention Code, and local zoning ordinances. The department is managed by the Building Official who reports to the City Manager.

PLANNING

Permits Submitted: 8,233

Permits Issued: 6,974

Reviews Completed: 26,431

Inspections Completed: 31,879

Residential Certificate of Occupancy (COs) Issued: 87

Non-Residential CO’s Issued: 4

Total Demo Issued: 262

Floodplain Reviews Completed: 5,696

Construction Site Compliance Cases: 282

Mission Statement: The mission of the Planning Department is to provide the highest standard of customer service and public involvement while professionally implementing the City’s Vision, Comprehensive Plan, and Code of Ordinances.

The Planning Department is responsible for overseeing the development of the City in accordance with the City of Naples Comprehensive Plan and Land Development Code. This Department also manages the review process for planned developments, rezone requests, zoning variance requests and other land-use issues, and provides staff criteria-based findings to the Planning Advisory Board and Design Review Board.

Department Fiscal Year 2022-2023 Planning
Category Petitions  Design Review Board 89  Zoning Letter ................................................. 87  Temporary Use 28  Site Plan Review ........................................... 27  Outdoor Dining 20  Conditional Use 11  Live Entertainment ...................................... 8  Text Amendment 8  Minor Subdivision 5  Variance .......................................................... 5  Rezone 4  Appeal ............................................................. 2  Nonconformity 2  Comprehensive Plan Amendment 1  On-Street Parking ........................................ 1  Payment in Leiu 1  Public Art 1  Site Plan w/ Deviation ................................ 1  Subdvision 1  Vested Rights ................................................ 1  Waiver of Distance 1  5th Avenue South Parking Allocation 1 22 CITY OF NAPLES
Planning
Petitions

COMMUNITY

It is the mission of the Naples CRA to guide private and public initiatives in the redevelopment area to facilitate economic development, improve physical characteristics, and encourage investment, thus improving the quality of life for residents of the redevelopment area and the City of Naples.

The Naples CRA is a dependent special district created by the Naples City Council in 1994 for the purpose of eliminating and preventing slum and blight, and the preservation or enhancement of the tax base in the redevelopment area. The redevelopment area is comprised of approximately 550 acres with a wide range of residential and commercial properties. Approximately 25% of the existing acreage is residential and approximately 75% of the existing acreage is non-residential.

The original Community Redevelopment Plan (the Plan) was adopted by the City Council in 1994. The Plan was subsequently amended in 2014 and 2021. The Plan is designed to provide a workable program for using public resources to fund redevelopment initiatives and provide a broad vision of those initiatives. The CRA may decide to complete any activity in the Plan; however, the CRA may not undertake any activity that is not in the Plan.

The Naples CRA is funded through the Tax Increment Financing (TIF) methodology. Incremental revenue is calculated based on the increase in taxable property values between the “base year” when the Plan was originally adopted, and the current taxable value. The incremental increase

0 100 200 300 400 500 600 700 800 731 646 588 552 502 446 420 302 291 153 101 75 67 39 24 20 13 8 8 3 2 2 2 1 Fence/WallNewSingle FamilyDwellingPool/HotTub Addition/AlterationDemolition Fuel/Gas Generator Site Work Marine Sign AccessoryBuildingMechanical New Non-Residential Solar NewMulti-UnitResidentialMechanicalChangeoutElectricalTemporaryUse Accessory DwellingUnit Fire Roof Emergency Single Family RepairGarage Plumbing Planning Department Fiscal Year 2022-2023 Permit Reviews
REDEVELOPMENT AGENCY
(CRA)
COMMUNITY DEVELOPMENT ANNUAL REPORT FY 2023 23

is deposited into the Community Redevelopment Trust fund for a steady source of funds to be used to finance the projects and programs identified in the Plan. The tax base for the Naples CRA area when the Plan was originally adopted was $183,809,274. The taxable value for FY 2023 was $2,059,247,727.

The tax value increased from $1,701,611,785 in FY 2022 to $2,059,247,727 in FY 2023, a taxable value increase of 21 percent. This demonstrates the workable initiatives the CRA has managed to continually protect and increase property values within the CRA area. With thoughtful stewardship of the incremental revenue and the implementation of the Plan, the Naples CRA has achieved significant accomplishments in capital improvements. These improvements encourage investments and facilitate economic development.

COMMUNITY REDEVELOPMENT AGENCY BOARD

The City Council sits as the CRA Board. The board meets quarterly with additional meetings scheduled on an as-needed basis. In 2023, the CRA Board included: Vice Mayor Michael McCabe, Chair, Council member Terry Hutchison, Vice Chair, Mayor Teresa Heitmann, Council member Ted Blankenship, Council member Ray Christman, Council member Paul Perry, and Council member Beth Petrunoff.

COMMUNITY REDEVELOPMENT AGENCY ADVISORY BOARD (CRAAB)

The CRAAB was established by the Naples City Council to assist in its role as the CRA by providing public input, technical advice, and making recommendations including, but not limited to, land use, economic and cultural vitality and diversity, acquisition/ condemnation/demolition of properties, funding alternatives, and staffing needs for the CRA. CRAAB members serving in 2023 include: George Dondanville, Mark Komanecky, Gregory Palmer, Maegan Evans, Natalia Hester, Anthony Matoni, Mary Waller, and Patrick Ruff.

CRA 2023 ANNUAL BUDGET

The CRA FY 2022-23 budget includes increment revenue of $7,801,136, interest income of $154,000, and the potential for $12,000,000 in loan proceeds related to the construction of the 1st Avenue South public parking garage. The tables below summarize the FY 2022-23 CRA budget.

CRA FY 2022-23 Capital Improvement

CRA 2023 Annual Goals

The Departmental goals for 2023 as outlined in the CRA budget were all achieved, including completing the design phase and commencing the construction phase of the 1st Avenue South public parking garage; implementing the affordable housing strategies by engaging professional real estate services; commencing the design phase for improvements to 1st Avenue South, 10th Street, and 12th Street South; and commencing the construction design phase for the Design Walk pilot project and related art improvements. In furtherance of the CRA mission, staff worked on additional initiatives within the CRA including a project to increase onstreet parking; a Naples centennial celebration; a public/private partnership to improve landscape and lighting around Sugden Theater; and continued collaboration with the 5th Avenue South Business Improvement District and the Naples Design District Association.

PROJECT HIGHLIGHTS

1st Avenue South Public Parking Garage

In 2023, the Naples City Council approved the garage site plan and a construction manager at risk contract between the Naples Community Redevelopment Agency, the City of Naples, and Kaufman Lynn Construction, Inc. The construction phase of the project is underway with a focus on site preparation and procurement of materials.

FY 2022-23 Total Budget Personnel Services $846,788 Operating Services $1,013,578 Capital Projects $18,150,000 Total $20,010,366
CRA
Parking Garage Partnership $13,000,000 Affordable Housing Projects $3,000,000 North Garage Painting and Joint Sealing $250,000 1st Ave South Improvements $400,000 41-10 Master Plan Improvements $1,500,000
Projects
COMMUNITY DEVELOPMENT 24 CITY OF NAPLES

Affordable Housing

The CRA issued a RFP and interviewed firms for professional real estate services. The CRA approved an agreement with the City of Naples and CBRE, Inc., to optimize its property portfolio, secure properties for public/private housing development that is affordable and achieve other purposes as may be identified by the City Council or Community Redevelopment Agency.

1st Avenue South, 12th Avenue South, and 10th Street Corridor Design

The CRA approved an agreement with Q. Grady Minor & Associates, P.A. in the amount of $921,201.50 for streetscape, mobility, parking, utility and stormwater design, permitting, and bidding services for the following street segments:

• 1st Avenue South from Goodlette-Frank Road to 8th Street;

• 12th Street South from 1st Avenue South to Central Avenue; and 10th Street from 7th Avenue North to 5th Avenue South

This project involves a collaboration between the City of Naples and the CRA. The CRA is allocating $400,000 for above-ground enhancements, while the City of Naples is providing funding for underground improvements, including stormwater and utilities design.

Sugden Theater Public Space Improvements

The CRA received a request from Sugden Theater to enhance the landscaping and lighting on public property surrounding Sugden Theater and proposed a partnership with the CRA to accomplish this goal. The estimated cost of the improvements as presented was $463,028. The CRA agreed to share the costs with Sugden Theater for this highly visibility public space. Improvements are expected in 2024.

Naples Design District Banners

The CRA joined with the Naples Design District Association for a Naples centennial celebration. Mayor Teresa Heitmann and Naples Design District Association President, Elizabeth Kurtz, unveiled the new centennial Naples Design District banners. The centennial banners feature the railroad history of the Naples Design District area.

The new banners are designed with a combination of themes featuring the shopping, dining, design, and art of the Design District, along with centennial banners featuring the railroad history of the Naples Design District area. These banners offer a colorful element along the streets and avenues providing a cohesive thread throughout the Naples Design District.

The banners were a collaborative effort, designed by the Naples Design District and produced and installed by the CRA.

COMMUNITY DEVELOPMENT ANNUAL REPORT FY 2023 25

Parks, Recreation, and Facilities

Mission Statement: To provide the residents of Naples and department customers with the highest level of customer care and to serve as exceptional stewards of facilities, parks, beaches, and services.

Vision Statement: The Naples Parks, Recreation, and Facilities Department will enrich the lives of residents and meet their high standards by consistently providing a beautiful city with exceptional programs, parks, and services.

The Parks, Recreation, and Facilities Department consists of four major divisions: Administration, Facilities Maintenance, Parks and Parkways, and Recreation.

Administration is responsible for: the management and oversight of all department divisions, personnel management, community relations, long and shortterm planning, providing staff support to the Community Services Advisory Board, coordinating City sponsored special events, processing special event applications, managing and providing oversight for capital projects, and managing various enterprise funds and special revenue funds. Funds include: Beach Fund – Maintenance, CRA – Maintenance, Beach Fund – Naples Pier,

Tennis Fund, Beach Fund – Lowdermilk Park, and City Dock Fund.

Facilities Maintenance is responsible for the repair and maintenance of City owned facilities (other than Utilities Facilities) including the Naples Pier, the city parking garages, and managing facilities capital projects.

Parks and Parkways is responsible for the care and maintenance of the City’s beach areas, City’s landscaped rights-of-ways, landscaped medians, 21,067 City owned trees (reduced by Hurricane Irma in 2017 and Hurricane Ian in 2022), developing the City’s Urban Forestry Plan, managing contractor services, and managing multiple capital projects.

Recreation is responsible for developing, delivering, and managing a broad range of recreation programs, art/ entertainment programs, athletic programs, and special events. The Division is also responsible for managing the following recreation facilities: Arthur Allen Tennis Center, Baker Park, Cambier Park, Charlie C. Anthony Park, Fleischmann Park Community Center, Lowdermilk Park, Naples City Dock, Naples Landing, Naples Dog Park, Naples Pier, Naples Preserve & Hedges Eco Center, Norris Center, River Park Aquatic Center, River Park Community Center, and The Edge Johnny Nocera Skate Park.

Number of Special Event Permit Applications processed

181

Special Event attendance

222,000

Number of Recreations Programs / Camps Offered

Fleischmann Park: 60

Cambier Park/Norris Center: 73

River Park: 16

Tennis Center: 41

Number of Program Registrants

Fleischmann Park: 7,095

Cambier Park/Norris Center: 2,295

River Park: 1,353

Tennis Center: 1,968

Special Event Days approved

334

Total number of trees managed 20,804

Total number of trees planted 211

Total linear feet of landscaped medians maintained 21.1 miles of median

Social Media Measurables Followers: 3,605

26 CITY OF NAPLES

MAJOR PROJECTS

Fleischmann Park Playground Replacement

To address the aging playground, the City of Naples replaced the nearly 20-year-old structure due to the unavailability of replacement parts. Routine replacement every 15-20 years is essential for safety, particularly in coastal areas where salt air accelerates wear and tear. The new inclusive playground accommodates children of all ages and abilities, marking a pioneering initiative in Collier County. We are very appreciative of the Collier Community Foundation for a $100,000 grant, which helped offset elevated costs to ensure the project could continue as planned.

Kayak Program Initiative

The Department collaborated with the Florida Fish and Wildlife Conservation Commission (FWC) to introduce a distinctive program to our community. FWC generously supplied our department with eight (8) kayaks, enabling us to offer kayak lessons and excursions. Our aim is to expand and enhance this program in the future.

City Hall Hardening Project

A crucial phase of the City Hall Hardening Project was addressing the deteriorated roof, which required replacement and was deemed a priority. As an integral part of the project, we replaced the pyramid skylights with a flat sunroof on the covered walkway.

PARKS, RECREATIONS, AND FACILITIES ANNUAL REPORT FY 2023 27

Special Event Manual Implementation

The City of Naples facilitates hundreds of special events annually, prompting the need for a more streamlined process and a comprehensive guide for event organizers. The manual offers all necessary information for understanding the requirements and rules governing special events in the City of Naples. To enhance coordination, a Special Event Committee has been established, comprising members from each department, to collectively review applications monthly and address concerns. The Special Event manual is a dynamic document that we will continuously revise to improve our processes.

Charlie C. Anthony Park Improvement Project

Charlie C. Anthony Park, known for its scenic beauty, finally received the essential improvements it had long awaited. The project, launched in spring, aimed to enhance the park’s entrance, increase parking capacity, build a sizable shelter, install a new multi-use field, improve lighting, and establish an enhanced drainage system. Completion occurred in November 2023.

Red-Tide Fish Kill

After Hurricane Ian, our community encountered a significant red-tide event. Our staff worked diligently to clear the beach of deceased fish, while a contracted service was engaged to remove dead fish from the bay. Following the completion of the cleanup operations, a total of 7.55 tons of dead fish were cleared from the beach, along with an additional 11.45 tons extracted from the waterways in the northern part of the city.

PARKS, RECREATIONS, AND FACILITIES 28 CITY OF NAPLES

Lowdermilk Park Storage Building

Hurricane Ian demolished the equipment storage building utilized by Beach Patrol and the Parks and Parkways Division. Fortunately, we were able to advance the project quickly by constructing a new facility based on pre-existing plans. The building was completed at the end of July 2023.

City Dock

At the City Dock, we accomplished two significant projects. Firstly, the installation of new WiFi was completed, offering enhanced connectivity for City Dock users. Additionally, our staff conducted market research to establish a redesigned fee structure, which was subsequently approved and put into effect.

PARKS, RECREATIONS, AND FACILITIES ANNUAL REPORT FY 2023 29

PUBLIC WORKS

Mission Statement: It is the mission of the Public Works Department to provide a secure and reliable infrastructure for the community, fostering innovation in service delivery, with a focus on:

• Safeguarding public water, sewer, and irrigation systems for resident safety. Maintaining a safe and efficient transportation network, including streets, sidewalks, and signalized intersections.

• Improving flood protection, water quality, and preserving local waterways.

• Protecting and restoring natural ecological systems to enhance water quality and overall environmental well-being.

Through these objectives, we are committed to delivering efficient, sustainable, and quality services for our city.

MAJOR PROJECTS

Beach Outfall Project Update: In FY2022-23, the City executed a Construction Manager at Risk (CMAR) contract to provide the pre-construction phase evaluation service of the Beach Outfall Project design with Kiewit Infrastructure South Co. Kiewit will provide a Guaranteed Maximum Price (GMP) to construct the project. The GMP is expected in 2024.

The project, mandated by the Florida Department of Environmental Protection (FDEP), aims to remove all nine city stormwater outfall pipes from Naples beaches. Enhancements include a new stormwater system to exceed state water quality standards, offer flood protection, and boost the City’s resilience to climate change along Gulf Shore Boulevard. The design targets elevating the storm event level of service from a 5-year to a 25-year event.

Construction involves replacing gravity-based stormwater infrastructure, incorporating (78) new curb inlet catch basins with water quality pretreatment structures, approximately 6,000 feet of stormwater pipes (24 to 54 inches in size), two diffusion systems, two offshore discharge lines (per location), and two pump stations equipped with standby generators for uninterrupted operation during electrical interruptions.

Naples Bay Red Tide Septic Tank Mitigation Project (Septic-to-Sewer Phase 2)

Design for Phase 2 commenced in May 2021, with an expected completion by end of 2024, accounting for delays related to Hurricane Ian and the award of grant funding. This phase targets unsewered areas 1, 2, 3, and 6, encompassing approximately 835 properties currently served by on-site septic systems. The estimated construction cost for the sanitary sewer system is $35 million.

Project Breakdown:

• Solana Road to Cypress Woods Drive and Creech Road area (Project 1): 285 properties, $10.7 million.

• Granada Boulevard to Morningside Lane area (Project 2): 297 properties, $13 million.

• Milano Drive to Pompei Lane and North Alhambra Circle to Granada Boulevard area (Project 3): 253 properties, $11.2 million.

Upon completion of utility and stormwater system design, the City will combine the projects for a unified bid. The construction contract(s) will be a three-party agreement involving the City, County, and the selected contractor, streamlining payment processes. Construction, contingent on grant funding agreements, is tentatively slated for FY 2024-25.

30 CITY OF NAPLES

Lake Restoration Project Update

Following the restoration of Fleischmann Lake, Spring Lake, and East Lake in Fiscal Year 2021-22, City staff initiated design services for North Lake and South Lake in Fiscal Year 2022-23, with construction set for Fiscal Year 2023-24.

The design phase, now at 90% completion, encompasses a feasibility study, biological report, bathymetric survey, and sediment characterization. Plans have been submitted to the South Florida Water Management District for a permit application to facilitate construction services. The upcoming construction phase will involve mechanical and hydraulic dredging of soft sediments and unconsolidated muck layers in both lakes. Additionally, nutrient separating baffle boxes, inlet filter baskets, littoral plantings, and aeration systems will be installed to enhance water quality. The following images are of Spring Lake restoration activities.

Wastewater Treatment Plant Generator Installations Update

This project involved replacing the Plant’s two large emergency generators, originally installed in 1986 and 1997 with a combined alternate power capability of 2,700 KW. The generators, critical for plant operation during power outages, were replaced due to their outdated status, unavailability of spare parts, and reliability concerns.

PUBLIC WORKS ANNUAL REPORT FY 2023 31

Commencing in January 2020, the project assessed and provided design recommendations for the required generator replacements, with the construction project completed in December 2023. Total project costs, covering evaluation, design, construction, and system integration services, amounted to $3.05 million.

Port Royal Tank Site Improvements Update

This project entailed the preparation and painting of the Port Royal Tank Site facilities, including (2) 500,000-gallon aboveground storage tanks and a pumping facility. Last coated in 2012, routine applications are crucial for preserving structural integrity and community aesthetics. The project incurred costs totaling $351,730.

Royal Harbor Dredging Update

City Council awarded Quality Enterprises USA, Inc. a contract on June 16, 2021, to dredge and remove rock from canals in collaboration with the East Naples Bay Special Taxing District. Initiated at the end of 2021, the project focused on Oyster Bay and Royal Harbor.

Before Hurricane Ian, 38% of the material had been removed, but various challenges, including increased rock density, equipment issues, personnel shortages, and Hurricane Ian, impeded progress. Delays persisted into FY 2022-23, with hurricane debris obstructing canal access. After clearing hurricane debris and conducting site surveys, the project regained momentum in early fall 2023. Final completion is anticipated in June 2025, with estimated costs totaling $4.3 million.

PUBLIC WORKS 32 CITY OF NAPLES

Oyster Restoration Project Update:

In ongoing efforts to restore oyster habitat in the City’s estuaries, staff continued coordination during FY 2022-23, resulting in plans for six (6) oyster reefs near the mouth of Haldeman Creek at “Site 2.” This site is part of a project initiated in 2015, with two other permitted sites, resulting in 27 new oyster reefs in Naples Bay (Site 1) and the Gordon River (Site 3).

Supported by partnerships with the Florida Fish and Wildlife Conservation Commission (up to $69,000) and the South Florida Water Management District (Big Cypress Basin, up to $110,000),

a construction contract was awarded on June 19, 2023, with estimated costs of $357,802. Construction activities are expected to conclude in FY 2023-24.

Since the 1950s, development caused over 80% of oyster reefs in Naples Bay to be destroyed. These sites will restore multiple acres of lost reefs and serve as vital habitat and food sources for marine organisms and wading birds. Oyster reefs also play a crucial role in shoreline protection, mangrove ecosystem support, storm and flood alleviation, and water quality improvement through filter feeding.

PUBLIC WORKS ANNUAL REPORT FY 2023 33

Permit & Site Plan Reviews

Total of 2,316 site plan reviews, permit reviews, and inspections.

38 Utilities Permit Reviews

65 Utilities Site Plan Reviews/Resubmittals

288 Stormwater Site Plan Reviews

316 Right-of-Way (ROW) Permit Reviews/ Inspections

646 marine permits (including CCSL permits, dock and seawall permits, and dredge and fill permits) were reviewed and issued

374 turtle lighting permits were reviewed

589 environmental field site visits amongst all permit types (not including emergency field permits)

Streets & Traffic Division

Beach end pavement/parking restoration: 4

Square feet of sidewalk repairs/improvements: 22,193

# of Pothole work orders performed: 76

# of Sidewalk work orders performed: 119

# of Traffic Signal work orders performed: 127

# of Street Light work orders performed: 483

Linear feet of road markings applied: 47,824

Square feet of asphalt repairs performed (underground utility related): 31,315

Public Works Department

Grant Funding Secured in FY 2022-23

STORMWATER FUND $14,397,255

WATER SEWER FUND $15,749,948 $30.1 Million

Utilities – Water & Sewer Divisions

Drinking Water Production Performance Measures

Volume Treated Gallons (annual): 5,574 Million Gallons (MG)

Average Daily Demand: 15.27 Million Gallons per Day (MGD)

Number of Quality Control

Tests Performed (estimated): 100,000

PUBLIC WORKS 34 CITY OF NAPLES

Wastewater Treatment Performance Measures (annual)

Volume of Wastewater Treated: 1,625 Million Gallons (MG)

Reclaimed Water distributed: 2,250 Million Gallons (MG)

Utilities Maintenance Performance Measures

# of sewer lift stations improved/ retrofitted to increase efficiency: 4

# of wells rehabbed for optimal performance and increased yield: 4

Water Distribution Performance Measures

# of potable water meters changed: 1,561

Water main, valves, and service line repairs performed: 229

Number of valves exercised and maintained: 20440

Wastewater Collections Performance Measures

Lineal feet of sewer gravity main televised and inspected: 50,280

Linear feet of pipe cleaned: 119,107

Linear feet of pipe lined: 11,191

Sewer forcemains/gravity lines/laterals/ reclaimed main line repairs: 114

Sewer mains obstructions cleared: 13

PUBLIC WORKS ANNUAL REPORT FY 2023 35

Solid Waste Division

Residential Tons Collected: 3,684 tons

Commercial Tons Collected: 14,175 tons

Roll-off Tons Collected: 9,175 tons

Horticulture Collected: 3,217 tons

Residential Recycling Tons Collected: 2,458 tons

Cost per ton of waste disposed (Personnel & Operating Expenses / Total Tonnage): $236/ton

The Solid Waste Division services approximately 8,200 residences (single family, duplexes, and triplexes) and 11,500 Multi-Family units (complexes with four or more units). Commercial waste is collected from approximately 650 commercial customers and 500 condominiums.

• Tonnages of waste collected:

Solid Waste

Collected during FY 2022-23 (tonnages)

Recycling Material Collected: 2,458 tons

Horticulture Debris Collected: 3,217 tons

Note: FY22-23 tonnages are lower than normal due to an extensive amount of horticultural debris removed during the Hurricane Ian recovery period, 1st quarter of the fiscal year (October 2022 – December 2022)

Stormwater and Natural Resources Divisions

Stormwater Repairs and Inspections performed: 110

Includes, but is not limited to, catch basin rebuilds, manhole rebuilds, road repairs, pipe repairs, catch basin lid and ring replacements, and internal pipe inspections.

Type of Material FY 2022-23  Residential 3,684  Commercial 14,175  Commercial 9,175 (contracted hauling)  Recycling 2,458  White Goods 84  Horticulture 3,217
Material
PUBLIC WORKS 36 CITY OF NAPLES

Cleaning and desilting of storm sewer and drainage inlets

• Man-hours invested: 2,203

• Lineal feet of pipe cleaned: 247,210 (1,527 line segments)

• # of catch basins serviced: 1,356

• # of manholes serviced: 57

Street sweeping performed (miles): 7,556

Water Quality Samples collected in FY22-23:

• Naples Bay/Gordon River: 108

• Moorings Bay: 48

• Stormwater ponds: 264

• Pump Stations: 36

NOTE: 20 parameters are quantified through lab analysis or in-field measurements at each site

Equipment Services Division

Fleet fuel consumption: 180,070 gallons (gasoline and diesel)

• Gasoline: 106,699 gallons

• Diesel: 73,371 gallons

Note – FY 2022-23 fleet fuel consumption was lower than normal due to Hurricane Ian; FEMA provided fleet fuel for the 1st quarter of FY 2022-23 (October – December 2022).

Preventative maintenance/ repair work orders performed: 2,001

PUBLIC WORKS ANNUAL REPORT FY 2023 37

PUBLIC SAFETY

POLICE DEPARTMENT

Mission Statement: To ensure a safe, secure, and orderly quality of life environment within the City of Naples, through highly disciplined public servants collectively trained for and committed to the prevention and control of unlawful conduct, safety hazards, and the provision of emergency and human services, accomplished with dignity and respect for all people.

The Police Department is responsible for safeguarding the lives of individuals and their property, reducing criminal victimization, and the fear of crime, while enhancing public safety and the overall quality of life in the community.

The department is led by the chief of police who establishes the goals for the organization, provides vision and direction, as well as managing and overseeing all essential functions. The Police Department is divided into two bureaus, each of which is under the command of an assistant chief.

The Operations Bureau is comprised of two divisions. The Patrol Division provides uniformed police services, responds to calls for service, conducts officer-initiated investigations, maintains public order, engages in crime reduction strategies, and conducts traffic enforcement. The Criminal Investigations Division is responsible for conducting detailed follow-up investigations, collecting evidence, identifying crime trends, and suspects in criminal cases, which enhances clearance rates and convictions. There are several specialty units within the Operations Bureau, which include the Community Policing Unit, the Criminal Investigations Division, Marine Patrol, Traffic Safety, Beach Patrol, and the School Crossing Guards. The Administrative Services Bureau is responsible for managing the department’s budget and fiscal matters, the recruitment, hiring, and training of personnel, conducting internal investigations, processing records, maintaining the police facility, meeting law enforcement accreditation standards, as well as receiving and dispatching all calls for police and fire services.

Total Police Incidents Handled and Arrests Made 0 100 200 300 400 500 FY 2018-19 381 73,878 76,226 84,301 83,848 85,018 321 278 318 428 FY 2019-20 FY 2020-21 FY 2021-22 FY 2022-23 Arrests Made Incidents Handled 0 20,000 40,000 60,000 80,000 100,000 Arrests Made Incidents Handled 38 CITY OF NAPLES
Traffic Enforcement 0 5,000 10000 15,000 20,000 25,000 Fiscal Year 2018-19 2019-20 2020-21 2021-22 2022-23 Traffic Stops Traffic Warnings Issued Traffic Citations Issued Parking Citations Issued 12,662 6,994 4,948 12,669 9,909 5,746 2,814 11,947 9,385 5,333 2,084 19,073 10,701 5,473 2,777 22,567 10,282 4,860 2,690 19,836 0 100 200 300 400 500 600 FY 2018-19 FY 2019-20 FY 2020-21 FY 2021-22 FY 2022-23 Marine Vessel Stops Marine Warnings Issued Marine Vessel Inspections Marine Citations Issued 481 156 109 92 134 78 170 70 115 60 112 452 381 478 346 458 323 358 229 240 Marine Enforcement 0% 20% 40% 60% 80% 100% Fiscal Year 2018-19 2019-20 2020-21 2021-22 2022-23 94% 95% 96% 93% 95% Percentage of 911 Calls Answered Within 10 Seconds 0 10,000 20,000 30,000 40,000 50,000 60,000 70,000 80,000 Fiscal Year 2018-19 2019-20 2020-21 2021-22 2022-23 72,751 70,698 72,382 72,380 72,320 Incoming Calls (911 and Non-emergency) 0 300 600 900 1,200 1,500 Fiscal Year 2018-19 2019-20 2020-21 2021-22 2022-23 1,077 1,037 1,115 1,247 1,144 Accidents/Traffic Crashes (with or without Injury) PUBLIC SAFETY ANNUAL REPORT FY 2023 39
0 30 60 90 120 150 Number of Events Number of Hours (does not include time spent planning/setting up/cleaning up) 11 22 6 12 1 4 1 40 7 7 1 4 1 6 1 40 29 135 Cookies & Cops in the Classroom Coffee With a Cop Youth Academy Scoops & Hoops Halloween Trunk or Treat Do the Right Thing TOTAL Operation Fill-a-Patrol-Car Citizens Police Academy Community Events 0 10 20 30 40 Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec 5-Year Average 2022 2023 28 26 19 30 28 21 30 24 16 30 29 16 27 27 22 37 28 21 23 22 17 25 18 16 29 23 23 34 29 27 32 27 36 32 Total Part 1 Crimes Clearance Rate  Total Cleared 26%  Pending Leads 74% 0 20 40 60 80 100 Fiscal Year 2018-19 2019-20 2020-21 2021-22 2022-23 47 55 72 90 78 Average time (Seconds) from Receipt of 911 to Dispatch of Priority 1 Call PUBLIC SAFETY 40 CITY OF NAPLES

Special Event Details:

Number of Special Details – 2,561

Hours of Unit Time on Special Details – 1,658

Social Media

Number of reaches:

Facebook: 1,112,135

Instagram: 18,021

Number of followers:

Facebook: 22,464

Instagram: 3,471

Hiring Statistics

0 5 10 15 20 25 30 Terminated/Resigned/ Retired Hired Vacancies (as of 11/13/2023) Sworn Not Sworn 13 5 1 7 23 3
PUBLIC SAFETY ANNUAL REPORT FY 2023 41

FIRE - RESCUE DEPARTMENT

Mission Statement: The City of Naples Fire-Rescue Department was established to provide professional fire and rescue services needed to secure, sustain, and bolster the quality of life in Naples. We are responsive to the needs of our citizens and provide rapid, compassionate and professional services essential to the health, safety, and well-being of our community. Personnel shall demonstrate exceptional ethics and work seamlessly to achieve public safety excellence.

The City of Naples Fire-Rescue Department serves a total area of 16.45 square miles and a permanent population of approximately 22,000 residents, which increases well over 35,000 during the peak winter months. The Fire-Rescue

Department fulfills its commitment to the community with three fire stations which are strategically located within the City to provide prompt fire rescue service.

Fire-Rescue Department’s scope of responsibilities includes fire suppression, medical advance life support treatment, all-hazards rescue operations, aircraft rescue and firefighting, marine firefighting and search & rescue, hazardous materials response, environmental mitigation, and technical rescue responses. The department also delivers fire investigation support and fire prevention, community outreach programs and provides emergency management operations for the City. These functions are all handled by the Naples Fire Rescue Department which is recognized as an ISO Class 1 Department.

Total Fires

Building or other structure fire

Cooking fire, confined to container

Trash

Motorhome or camper fire

Passenger vehicle fire

Water vehicle fire

Aircraft fire

Camper or recreational vehicle (RV) fire

Natural vegetation fire, other

Brush or wildland fire

Median fire

Grass fire

Outside rubbish fire, other

Outside rubbish, trash or waste fire

Garbage dump or sanitary landfill fire

Construction or demolition landfill fire

Dumpster of other outside trash receptable fire Special

Outside storage fire

Fire Call volume – (by incident type) Rescues & Emergency Medical Services: 3,947 Fire Service Incidents: 3,417 Mutual Aid / Dropped Incidents: 7,490 Road freight or transport vehicle fire
Fire in
or rubbish fire, contained
mobile home used as fixed residence
gas or vapor combustion explosion Outside equipment fire 0 5 10 15 20 25 30 35 40 FY Totals 38 9 3 1 0 13 2 1 0 1 2 2 22 2 2 6 4 1 4 0 1 8 1
outside fire Outside
PUBLIC SAFETY 42 CITY OF NAPLES

Fire Prevention

Plans Examiners:

Plans Reviewed: 3,495

Special Inspections: 105

Consultations: 318

Inspections: 5,733

Response Times (Minutes)

Fire Prevention Inspections:

Initial: 2,673

Re-Inspections: 2,992

Special: 44

Incoming Reports: 15

Night: 0

Consultations: 15

Violations Cleared: 1,720

Violations Cited: 2,251

Social Media

Number of reaches:

Facebook: 3,757,157

Instagram: 675,114

Number of followers:

Facebook: 33,435

Instagram: 6,873

Highest Reaching Post

0 1 2 3 4 5 6 Fires NFIRS 100 Series Medical / EMS Calls NFIRS 300 Series Fire Alarms, Hazardous Conditions, Explosions NFIRS 200, 400-900 Series Turnout Response Totals 0:01:11 0:03:42 0:04:40 0:01:04 0:03:52 0:04:56 0:00:58 0:04:01 0:05:04
PUBLIC SAFETY ANNUAL REPORT FY 2023 43

• AIRPORT AUTHORITY

The Airport Authority is an autonomous body which oversees operation of the Naples Airport.

Robert Burns

Terrence Cavanaugh

Rita Cuddihy

Kerry Dustin

Richard Ruppert

• BOARD OF DIRECTORS OF CARVER FINANCE, INC.

Provides oversight to the George Washington Carver Apartments.

Lodge McKee

Martin Lamb

Andrew Cribbs

• CITIZENS’ POLICE REVIEW BOARD

Provides impartial forum to review closed departmental investigations of complaints against police officers made by citizens.

Debbie Groover

Barry Martino

Rodney Schwasinger

Joy Spivak

Timothy Moffitt

• CODE ENFORCEMENT BOARD

Decides alleged violations of any codes and ordinances of the City for which there is no criminal penalty and may impose fines for violations and record liens for non-payment of fines.

Steven Greenwald

John Krol

Richard Landuyt

Maria Mair

Nicholas Spahr

Gregory Jarrett

Sophia Abbott

Kenneth Dixon

Mike Faucett

Boards & Committees

• COLLIER COUNTY COASTAL ADVISORY COMMITTEE

9-member board which assists the Board of County Commissioners (BCC) with its establishment of unified beach erosion control and inlet management programs and advises the BCC and Tourist Development Council of project priorities relating to restoration and protection of shorelines.

Joseph Burke

Raymond Christman

Judith Hushon

• COLLIER COUNTY CONTRACTORS LICENSING BOARD

The board determines the qualifications for Contractor Certificates of Competency and holds related disciplinary hearings.

Robert Meister III

• COMMUNITY REDEVELOPMENT AGENCY ADVISORY BOARD

Advises the Community Redevelopment Agency by providing public input and technical advice on land use, economic and other issues within the City’s redevelopment district, and reviews certain petitions.

George Dondanville

Gregory Palmer

Natalia Hester

Mary Waller

Anthony Matonti

Mark Komanecky

Maegan Evans

Patrick Ruff

• COMMUNITY SERVICES ADVISORY BOARD

Reviews and makes recommendations on issues involving parks and recreation programs, and reviews applicable budgets, capital improvement programs, and applicable elements of the Comprehensive Plan.

Anne Foster

Jo-Anne Jeffreys

Nathaniel Smith

Kathy Swingley

Christina Muracco

Brian Smith

• DESIGN REVIEW BOARD

5-member board with one alternate which reviews all land use petitions associated with architectural and landscape/architectural plans.

Luke Fredrickson

Stephen Hruby

Sabrina McCabe

Doug Haughey

• EAST NAPLES BAY CITIZENS ADVISORY COMMITTEE

This committee makes recommendations to the City Council on a variety of issues within this canal maintenance district such as maintenance dredging, canal cleanup, and maintenance of private aids to navigation.

Jeff Bowen

Maarten Heybroek

Michael Rinaldi

Forrest Milkowski

Richard Shananhan

Gary Gregg

44 CITY OF NAPLES

• ETHICS COMMISSION

5-member board that supports the integrity of City government and its decision-making process, builds public confidence in City government, addresses unethical conduct when it occurs, trains, and advises City officials and employees in ethical matters and serves as the guardian of public trust.

John Cardillo

J. Dudley Goodlette

Bill Barnett

Kamini Douglas

Ashley Gerry

• FIREFIGHTERS’ RETIREMENT TRUST FUND BOARD OF TRUSTEES

General administration of retirement system including approval of retirements, investment of assets, and review and recommendation of plan updates.

Ted Blankenship

John Heinze

Adam Nadelman

Howard Weiss

Mark Hoyt

• GENERAL PENSION SYSTEM BOARD OF TRUSTEES

General administration of retirement system including approval of retirements, investment of assets, and review and recommendation of plan updates.

Ted Blankenship

Charlotte Loewel

Craig Mole

Kevin Palmer

Dan Radford

Voncile Whitaker

John Chadwick

Russell Thomas

• METROPOLITAN PLANNING ORGANIZATION (MPO) CITIZENS ADVISORY COMMITTEE (CAC) (CITY/COUNTY)

Assists the Metropolitan Planning Organization in the formulation of goals and objectives for improving the urbanized area transportation system, conducts public information programs, and provides for citizens’ review and comment on preliminary findings and recommendations of ongoing transportation efforts.

Fred Sasser

• MOORINGS BAY CITIZENS ADVISORY COMMITTEE

This committee makes recommendations to the City Council on a variety of issues within this canal maintenance district such as maintenance dredging of canals and waterways, including Doctors Pass, as well as maintenance of aids to navigation.

Bill Broderick1

George Kartsimas1

Roy Williams1

Cynthia Russell

Jeffery Carrier

• PLANNING ADVISORY BOARD

Reviews a wide range of land use, planning, and zoning issues.

Patrick Coughlan

John Cross

Slate Dabney

Jennifer Fiore

Fredric (Ric) Phillips

Bruce Selfon

Amy Taylor-Lockhart

Ginny Veras

• POLICE OFFICERS’ RETIREMENT TRUST FUND BOARD OF TRUSTEES

General administration of retirement system including approval of retirements, investment of assets, and review and recommendation of plan updates.

Seth Finman

Jerome Fons

Mike Herman

Erik Noe

John Pluta

For More Information:

Citizen participation is important in developing the City of Naples’ programs/ policies and in providing quality services to the community.

For more detailed information or to join one of the committees, visit our website: www.naplesgov.com/bc or contact the City Clerk’s Office at 239-213-1015.

ANNUAL REPORT FY 2023 45

MAYOR & CITY COUNCIL

Teresa Heitmann

Mayor 239-213-1000 mayorheitmann@naplesgov.com

Michael McCabe (resigned as of 12/31/23) Vice Mayor 239-213-1011 mmccabe@naplesgov.com

Raymond Christman City Council Member 239-213-1035 rchristman@naplesgov.com

Terry Hutchison City Council Member 239-213-1005 thutchison@naplesgov.com

Ted Blankenship City Council Member 239-213-1027 tblankenship@naplesgov.com

Paul Perry City Council Member 239-213-1009 pperry@naplesgov.com

Beth Petrunoff City Council Member 239-213-1004 bpetrunoff@naplesgov.com

Janet Davidson Assistant to Mayor & Council 239-213-1000 jdavidson@naplesgov.com

CITY ATTORNEY

Ralf Brookes City Attorney 239-213-1060 rbrookes@naplesgov.com

James Stokes City Attorney 239-213-1060 jstokes@naplesgov.com

Maureen Taylor Legal Coordinator 239-213-1060 mtaylor@naplesgov.com

Staff Directory

CITY CLERK

Patricia Rambosk City Clerk 239-213-1015 prambosk@naplesgov.com

Jessica Rosenberg Deputy City Clerk 239-213-1016 jrosenberg@naplesgov.com

Jessica Hernandez Deputy City Clerk 239-213-1055 jhernandez@naplesgov.com

Carmen Hernandez Records & Fiscal Manager 239-213-1021 chernandez@naplesgov.com

CITY MANAGER

Jay Boodheshwar City Manager 239-213-1030 citymanager@naplesgov.com

Mari Gallet Deputy City Manager 239-213-1029 mgallet@naplesgov.com

Kristina Majeski Executive Assistant 239-213-1022 kmajeski@naplesgov.com

Monique Barnhart-Tiberio Communications & Public Outreach Manager 239-213-1001 mbarnhart@naplesgov.com

Bill Quinsey Code Compliance Manager 239-213-5032 bquinsey@naplesgov.com

Felix Gomez

Purchasing & Contracts Manager 239-213-7101 fgomez@naplesgov.com

COMMUNITY REDEVELOPMENT AGENCY

Anita Jenkins CRA Administrator 239-213-1037 ajenkins@naplesgov.com

BUILDING

Stephen Beckman

Chief Building Official / Certified Floodplain Manager 239-213-5020 sbeckman@naplesgov.com

Tom Tucker Deputy Building Official 239-213-5047 ttucker@naplesgov.com

PARKS, RECREATION & FACILITIES

Chad Merritt

Director of Parks, Recreation & Facilities 239-213-7111 cmerritt@naplesgov.com

Aaron Hopkins Deputy Director 239-213-7112 ahopkins@naplesgov.com

Travis Delashmet Facilities Maintenance Superintendent 239-213-7114 tdelashmet@naplesgov.com

Jim Hodgdon Parks & Parkways Superintendent 239-213-7134 jhodgdon@naplesgov.com

Heather Shields City Arborist – Project Manager 239-213-7136 hshields@naplesgov.com

Jason Collins Recreation Superintendent 239-213-3054 jcollins@naplesgov.com

Mercedes Puente Park Manager - River Park/River Park Aquatic Center/ Anthony Park/ Seagate Park 239-213-3036 mpuente@naplesgov.com

46 CITY OF NAPLES

David Michel

Park Manager – Baker Park/Cambier Park / Fleischmann Park / Naples Preserve 239-213-3019 dmichel@naplesgov.com

Naples City Dock 239-213-3070 CityDock@naplesgov.com

Kevin Walker

Tennis Services Manager –Arthur Allen Tennis Center 239-213-3064 kwalker@naplesgov.com

FINANCE

Gary Young

Deputy City Manager / CFO 239-213-1815 gyoung@naplesgov.com

Stefan Massol

Deputy Director of Finance 239-213-1821 smassol@naplesgov.com

Lisa Douglass

Billing and Collection Manager 239-213-1801 ldouglass@naplesgov.com

Tom Eaton

Accounting Manager 239-213-1817 teaton@naplesgov.com

FIRE-RESCUE

Phillip Pennington

Chief of Fire-Rescue 239-213-4900 ppennington@naplesgov.com

Corey Adamski

Deputy Fire Chief 239-213-4900 cadamski@naplesgov.com

Steven Kofsky

Division Chief of Emergency Management & Training 239-213-4900 skofsky@naplesgov.com

Kyle Rambosk

Division Chief of Fire Prevention / Fire Marshal 239-213-4900 krambosk@naplesgov.com

Tarin Nagel

Records & Fiscal Services Manager 239-213-4900 tnagel@naplesgov.com

HUMAN RESOURCES

Charlotte Loewel

Director of Human Resources 239-213-1838 cloewel@naplesgov.com

Lori McCullers

Deputy Director / Risk Manager 239-213-1833 lmccullers@naplesgov.com

PLANNING

Erica Martin

Director of Planning 239-213-1041 emartin@naplesgov.com

Leslee Dulmer Deputy Director 239-213-1042 ldulmer@naplesgov.com

POLICE

Ciro Dominguez Chief of Police 239-213-4844 cdominguez@naplesgov.com

Robert Montagano Assistant Chief, Administrative Services 239-213-4844 rmontagano@naplesgov.com

Matthew Fletcher Assistant Chief, Patrol Operations 239-213-4844 mfletcher@naplesgov.com

INFORMATION TECHNOLOGY SERVICES

Andrew Hunter

Director of Information Technology Services 239-213-5100 ahunter@naplesgov.com

Gregorio Benjamin

Deputy Director 239-213-5100 gbenjamin@naplesgov.com

David Fralick

Video Production Manager 239-213-1054 dfralick@naplesgov.com

PUBLIC WORKS

Bob Middleton Director of Public Works 239-213-5000 bmiddleton@naplesgov.com

Michelle Baines, P.E. Deputy Director – Utilities 239-213-4713 mbaines@naplesgov.com

Natalie Hardman Natural Resources Manager 239-213-1031 nhardman@naplesgov.com

Ben Copeland Budget & CIP Manager 239-213-4705 bcopeland@naplesgov.com

Brad Hefner Construction Project Manager 239-213-5005 bhefner@naplesgov.com

Miguel Flores Project Manager 239-213-5004 mflores@naplesgov.com

Eddie Bliss Project Manager 239-213-7119 ebliss@naplesgov.com

Alison Bickett, P.E. Traffic Engineer 239-213-5014 abickett@naplesgov.com

Terry Savage Water Treatment Plant Superintendent 239-213-3002 tsavage@naplesgov.com

Barry Stein Wastewater Treatment Plant Superintendent 239-213-4732 bstein@naplesgov.com

Kevin Swisher Equipment Services Superintendent 239-213-4740 kswisher@naplesgov.com

Benjamin Padilla Solid Waste Superintendent 239-213-4766 bpadilla@naplesgov.com

ANNUAL REPORT FY 2023 47
FY 2023 ANNUAL REPORT CITY OF NAPLES FLORIDA 735 8TH STREET SOUTH NAPLES, FLORIDA 34102 239.213.1030 naplesgov.com

Turn static files into dynamic content formats.

Create a flipbook
Issuu converts static files into: digital portfolios, online yearbooks, online catalogs, digital photo albums and more. Sign up and create your flipbook.