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FY 2023 - 2024 ANNUAL REPORT

HONORING THE PAST - CELEBRATING THE PRESENT - SHAPING THE FUTURE

Table of Contents Message from the City Manager 3 Letter from the Mayor 4 City Council 5 Senior Leadership Team 6 Vision Statement 7 Centennial 8 Administration and Finance 18 Community Development 30 Parks, Recreation, and Facilities 38 Public Works 44 Public Safety 52 Hurricane Helene 64 Boards & Committees 68 Staff Directory 70

Page 8 2 CITY OF NAPLES

Message from the City Manager On behalf of the entire City of Naples Team, I am proud to present

the Fiscal Year 2024 Annual Report. This year’s report builds on the fresh design and engaging format introduced with the FY 2023 Report, offering an informative overview for our residents and businesses. Alongside important fiscal year-end financial reports, you will find summaries of major projects and initiatives that reflect our shared commitment to our quality of life, public safety, beautification, sustainability, and resilience. The City of Naples faced another challenging fiscal year, marked by the impacts of Hurricanes Debby and Helene. These storms brought significant flooding from rains and storm surges, requiring a collaborative and dedicated response to protect and restore our community. Additionally, as we were about to close out FY 2024, Hurricane Milton started FY 2025 with another natural disaster to test our team. Details of this devastating storm will be included in next year’s FY 2025 report. Despite these challenges, we achieved much progress in key initiatives and essential tasks, highlighting the dedication of our team and our commitment to “The Naples Way.” In FY 2024, our city celebrated a significant milestone - the Centennial of Naples. This momentous occasion was marked by a three-day celebration that included the Centennial Gala, a Community Concert, a Family-Fun Day, and a spectacular Fireworks Show. Thousands of residents and visitors joined us to commemorate this historic achievement. Additionally, the City achieved several significant accomplishments during FY 2024, which are highlighted in this report: • Completed significant progress in the completion of the 1st Avenue South Public Parking Garage, which will enhance accessibility and convenience for residents and visitors alike. • Completed substantial improvements to the River Park Community Center and the Charlie C. Anthony Park in the River Park East neighborhood, providing enhanced recreational and community spaces. • Completed several landscape reconstruction projects to address damages caused by Hurricane Ian, contributing to the city’s beautification and recovery efforts. • Celebrated the recognition of the Arthur Allen Tennis Center and its staff with the USTA Outstanding Tennis Facility Award for a Large Public Facility. • Approved the construction contract for the Stormwater Beach Outfall Project, a key initiative for improving water quality and protecting our beaches 10 years in the making. • Secured approximately $31.5 million from the State of Florida for stormwater, lakes restoration, and the Naples Pier projects. • Made substantial progress with the design and permitting for the Naples Pier restoration project, with final permitting approvals expected in early FY 2025 to enable groundbreaking early in the new year. These accomplishments reflect our commitment to public service through “The Naples Way” — an approach that emphasizes exceptional care, attention to detail, and a dedication to serving the community with the highest standards of excellence and professionalism. As we look to the future, our commitment to excellence and service remains steadfast. Together, we will continue to build on our successes, overcome challenges, and work toward a prosperous and sustainable future for Naples. Thank you for your continued trust and engagement. Here’s to a bright and promising 2025 for our wonderful city. Sincerely,

Jay Boodheshwar City Manager

FY 2023-2024 ANNUAL REPORT 3

Message from Mayor Heitmann I believe that we can agree, we are blessed to live in the

crown jewel of Southwest Florida. It is my continued honor to serve our community upholding the values of our residents. We are coming off a special year having celebrated our centennial anniversary. Our rich history is steeped in ingenuity, whether we consider the early fishing practices of the Calusa, the rail service that reached Naples in 1927, or the airfield that was built during World War II. If you haven’t already, I encourage you to visit some of the historic sites such as Palm Cottage or The Depot in our Design District. Today, the City of Naples is truly a unique place to live with its character, small-town charm, and numerous beach access points. However, what I believe makes Naples exceptional are the residents who deeply love our city. They actively engage in council meetings, weigh in on policy making, and volunteer on the boards and committees. Their engagement helps shape the values we uphold and drives the positive changes they wish to see in our community. This year, we have a new council, and I am happy to report that we are working together on key resident priorities like storm resiliency, infrastructure, beach access improvements, as well as reconstructing the Naples Pier which is set to begin after the new year. The City of Naples is pleased to continue to be at the forefront of environmentally responsible and resilient development that preserves the character and integrity of our community. This October, we are grateful to be finalizing and celebrating our partnership with The Athens Group and the North American Land Trust in forever preserving the 104.6 acres of greenspace with the Naples Beach Club Conservation Easement. Soon, the City Council will begin reviewing and amending our comprehensive plans and codes. This process will include analyzing concurrency levels, which play a key role in shaping our capital improvement projects and development orders. Thank you for the privilege of serving you as Mayor. You have my continued commitment to protect our unique character as a charming place to live, to sustain our quality of life, and to preserve our great city.

Teresa Heitmann Mayor of the City of Naples

4 CITY OF NAPLES

City Council MISSION STATEMENT The mission of the Mayor and City Council is to preserve the City’s distinctive small-town character and culture through legislative action that restores Naples Bay, protects beaches and other waterways, promotes community sustainability and environmental conservation, establishes more green space, supports public amenities, enhances mobility and public safety, and strengthens the health and vitality of the City. The Office of the Mayor and City Council is the legislative body representing the City of Naples. Naples is governed by a “council-manager” form of government. The City Council consists of a mayor and six Council Members, each receiving a salary and limited benefits. All the powers of the city are vested in the City Council and their actions are governed by the City Charter, City Code of Ordinances, and the General Laws of the State of Florida.

From left to right: Vice Mayor, Terry Hutchison, Council Member Ray Christman, Council Member Beth Petrunoff, Council Member William “Coach” Kramer, Mayor Teresa Heitmann, Council Member Berne Barton, and Council Member Linda Penniman.

We extend our sincere gratitude to the members of City Council who concluded their service this fiscal year. Your dedication, leadership, and commitment to the residents of Naples have made a lasting impact. Thank you for your efforts in shaping policies, guiding key projects, and serving our community with passion. We wish you all the best in your future endeavors.

Paul Perry Council Member Term: April 1, 2020 – April 3, 2024

Ted Blankenship Council Member Term: April 1, 2020 – April 3, 2024

Michael McCabe Council Member Term: April 1, 2020 – December 31, 2023

FY 2023-2024 ANNUAL REPORT 5

Senior Leadership Team

Left to right: Ciro Dominguez, Chief of Police, Erica Martin, Director of Planning, Charlotte Loewel, Director of Human Resources, Gary Young, Deputy City Manager / CFO, Chad Merritt, Director of Parks, Recreation, & Facilities, Jay Boodheshwar, City Manager, Andrew Hunter, Director of Information Technology Services, Mari Gallet, Deputy City Manager, Bob Middleton, Director of Public Works, Steve Beckman, Director of Building, and Phillip Pennington, Chief of Fire-Rescue.

6 CITY OF NAPLES

Vision Statement The enduring character of Naples reflects our commitment to protect and enhance the natural environment, and to preserve our small town feel and charm. These features, together with a positive business climate, sustain economic vitality. Residents place a high value on our town’s unique “sense of place”, natural beauty, quality of life, healthy economy, and ethical government; and actively engage and defend them.

FY 2023-2024 ANNUAL REPORT 7

CELEBRATING THE CITY Centennial ? The City of Naples celebrated its centennial in 2023, marking 100 years since its incorporation as a town on December 1, 1923. However, the area’s rich history stretches back thousands of years before European settlement, when it was home to the Calusa Native Americans. The Calusa were known for their advanced society, creating extensive canal systems and constructing shell mounds that still stand as evidence of their sophisticated engineering. Their deep connection to the land and waters of Southwest Florida laid the foundation for the region’s development long before the city was founded. Naples’ modern history began in the late 19th century when pioneers like Rodger Gordon and Joe Wiggins settled in the area around 1874. In 1876, brothers John and Madison Weeks became the first permanent residents of Naples, settling near the northern edge of present-day Gordon Pass. In 1881, Hamilton Disston purchased four million acres of Florida real estate—the largest private land purchase in U.S. history— rescuing the state from bankruptcy. By 1885, Kentucky residents Walter Haldeman and General John S. Williams recognized the area’s potential and began transforming it into a winter resort destination. Their efforts led to the construction of the 20-room Hotel Naples and the iconic Naples Pier, originally 600 feet long, which helped establish the town as both a community and a tourist hub. In 1890, however, the town faced financial struggles due to the lack of fast » 8 CITY OF NAPLES

1923 -2023 FY 2023-2024 ANNUAL REPORT 9

Honoring the Past, Celebrating the Present, Shaping the Future

and affordable railroad service. As a result, the Naples Pier, hotel, ships, and undeveloped land were auctioned off to Walter Haldeman for $50,000. On December 1, 1923, the Town of Naples was officially incorporated as a municipality under Chapter 9846 of the Laws of Florida, Special Acts of Legislature. On June 13, 1949, the Town of Naples charter was abolished, and the City of Naples was established as a municipal corporation in the state of Florida, reflecting the city’s growth in population and other factors. » 10 CITY OF NAPLES

FY 2023-2024 ANNUAL REPORT 11

Honoring the Past, Celebrating the Present, Shaping the Future

Throughout 2023, Naples honored its centennial with a series of events celebrating its past, present, and future. The festivities included a Centennial Gala, a Community Concert, Family Day, and a grand Centennial Fireworks show that lit up the night in celebration of 100 years of growth and prosperity. Various fundraisers and art projects also took place, highlighting the community’s spirit. These centennial celebrations not only paid tribute to Naples’ rich history, from its original Calusa inhabitants to its rise as a premier coastal city, but also brought together residents and visitors, fostering unity and pride as Naples enters its next century. To explore more of the City of Naples’ history and stories from our residents, please visit: NaplesCentennial.com. 12 CITY OF NAPLES

FY 2023-2024 ANNUAL REPORT 13

14 CITY OF NAPLES

Honoring the Past, Celebrating the Present, Shaping the Future

FY 2023-2024 ANNUAL REPORT 15

Honoring the Past, Celebrating the Present, Shaping the Future

Lila Zuck:

Honoring the Legacy of Naples’ History

? For decades, the City of Naples has been fortunate to have individuals dedicated to preserving its rich history, ensuring that the stories of our past are not forgotten but instead cherished and passed on to future generations. Among these passionate historians, one individual has left an indelible mark on the preservation of Naples’ heritage: Ms. Lila Zuck. Through her dedication, tireless research, and boundless enthusiasm, Lila has become an indispensable figure in chronicling the archives of Naples. Her work has unearthed forgotten narratives, breathed life into the city’s history, and provided a profound connection between Naples’ past and present. Ms. Zuck has spent her career bridging the gap between history and the community, fostering a deeper understanding of Naples’ cultural, social, and architectural heritage. Through her dedication, she has enriched the lives of residents and visitors alike, ensuring that the history of Naples is not just a record but a living, breathing legacy.

16 CITY OF NAPLES

As an esteemed author, Ms. Zuck has penned several authoritative books dedicated to the history of Naples, solidifying her status as a leading figure in local historical research. Her most ambitious work, A Second Paradise, is a monumental 1,016page history of Naples that took over 12 years to complete. This exhaustive work showcases the development of Naples alongside the broader evolution of Florida. During her research, Ms. Zuck painstakingly read every issue of the Collier County News (the forerunner of the Naples Daily News) since its inception in 1923. She also spent countless hours in the City Clerk’s office, meticulously reviewing minutes, resolutions, and ordinances passed by the Town Council and later the City Council since 1923. Her work is a testament to her commitment to preserving every detail of Naples’ story for future generations.

residents as they worked together to shape the future of the region. Her written works serve as educational tools that preserve the past while providing valuable insight for the future. In addition to her accomplishments as an author, Ms. Zuck is the President and Founder of the Collier County Historical Research Center, further cementing her legacy as a preeminent authority on local history. She is also a Naples Historical Society Historian and has contributed significantly to numerous historical projects in the city. Notably, she provided the majority of facts, stories, and images for the creation of the City of Naples Centennial website, ensuring that the city’s history is accessible to all.

Another remarkable work by Ms. Zuck is Naples Oldest Tradition: Swamp Buggy Days 60th Anniversary, a 365-page book that encapsulates the spirit of one of Naples’ most cherished traditions. This work ensures that future generations can appreciate and understand the unique cultural significance of the Swamp Buggy Days.

On November 1, 2023, as part of the City of Naples’ Centennial celebration, the city proclaimed a day of recognition for Ms. Zuck’s contributions to the preservation of local history. In addition to this honor, she was bestowed the title of Honorary Historian of the City of Naples, a distinction that stands as a testament to her unparalleled commitment to the city she loves. This title recognizes her exceptional efforts to safeguard the history of Naples while celebrating the present and shaping the future through her dedication to educating the community.

Ms. Zuck’s contributions also extend to her booklet Collier County, Town of Everglades, and Town of Naples Centennial 1923-2023, where she chronicled the relocation of the county seat from the Everglades to East Naples. This booklet highlights the collaboration and unity of Collier County’s

Through her research, writing, and leadership, Lila Zuck has ensured that Naples’ history will continue to be celebrated for generations to come. Her tireless efforts have been instrumental in preserving the city’s legacy, and her work will continue to inspire curiosity and appreciation for Naples’ unique history for years to come.

FY 2023-2024 ANNUAL REPORT 17

Finance Mission Statement

The mission of the Finance Department is to provide to City Council, staff, residents, and guests of Naples all municipal financial business needs, efficiently and professionally, and to ensure City resources are used for City purposes through a combination of efficient transaction processing, effective internal controls, and accurate financial information. In a spirit of excellence, integrity and dedication, the highest standards of accounting, financial reporting, budgeting, investments, and revenue collections shall be followed and promoted. The Finance Department operates in three funds: General Fund, Beach Fund and Water/Sewer Fund. In the General Fund, the Division of Finance/Accounting is assigned with a distinct set of financial responsibilities. This Department, as a whole, is responsible for maintaining City-wide internal controls and financial accountability. Finance/Accounting is responsible for all general accounting duties of the City, such as fixed assets, accounts payable, annual audit, payroll and the preparation of all City financial reports such as the Comprehensive Annual Financial Report. This section is responsible for the preparation of the City’s Budget, financial budgetary controls, the management of all debt, the investment of surplus funds, and the monitoring of grants. The Division also collects revenues for the City, such as parking fines and utility bill payments. Utility Billing/Customer Service is shown in the Water Sewer Fund. This division is responsible for reading meters, turn offs, customer assistance, billing, estoppels, general billing, utility billing and business tax receipts. Beach Fund Administration is responsible for the maintenance of the 20 pay stations at beach ends, including pay station maintenance, data collection and the handling of parking tickets.

18 CITY OF NAPLES

Administration & Finance All Funds Revenue & Expenses

REVENUE

Unaudited Actuals FY23-24

Adjusted Budget FY23-24

EXPENSES

Unaudited Actuals FY23-24

Adjusted Budget FY23-24

Taxes

$53,226,872

$51,389,036

Personnel

$66,371,844

$69,532,765

Permits/Fees

$13,405,952

$24,664,323

Operating/Maint.

$62,423,152

$77,349,686

Governmental

$23,578,180

$64,333,951

Capital Imp.

$48,795,426

$195,159,445

Services

$72,445,947

$72,422,084

Debt Service

$1,696,091

$2,434,185

$855,053

$925,950

Interfund Transfers

$4,100,000

$5,200,000

$46,146,547

$60,037,512

$183,386,514

$349,676,081

$209,658,549

$273,772,856

Fines/Penalties Revenue/Transfers TOTAL

TOTAL

Investment Allocation Ending 9/30/24

Security Distribution

Ending 9/30/23

 U.S. Treasury Notes

$94,174,688

 Agency Bonds

$6,755,460

 FHLMC

$7,547,530

 Muni Bonds

$23,883,451

 Corporate Notes

$3,357,952

 Money Market Funds

$4,864,860

 Investment Pool

$25,234,244

 FFIB

$53,261,423

Total

$219,079,609

FY 2023-2024 ANNUAL REPORT 19

Administration & Finance Interfund Loan [Investment Pool]

Outstanding Debt Issuance

Balance as of FY23-24 Year End Balance as of FY23-24 Year End  2017 City Dock Fund

$2,440,000

 2021 East Naples Bay Taxing District

$1,740,000

 2024 East Naples Bay Taxing District

$1,100,000

 2024 Stormwater Outfall Project

$27,000,000

Total

$32,280,000

 2012A Water Sewer Revenue

$ 1,883,000

 2012B Water Sewer Revenue

$ 1,087,000

 2015 Bembury Special Assessment  2018 Capital Improvement Revenue Note - Station 1

$1,449,041

 2019 Gulf Acres/Rosemary Hts Special Assessment  2024 Parking Garage and Pier Reconstruction

$ 2,708,000

$ 23,000,000

Total

Utility Billing Operations & Collections

$ 72,185

$30,199,226

FY21-22

FY22-23

FY23-24

$57,050,575

$60,444,770

$66,796,855

109,309

115,483

120,592

18,315

18,430

18,435

485,431

661,255

789,587

372

756

620

Number of Phone Calls

26,260

38,250

32,291

Number of Payments at Counter

15,601

13,499

14,007

Number of Service Orders

10,158

14,476

30,132

Total Amount of Billing Number of Bills Number of Total Accounts Total Amount Outstanding of Billing >120 days Number of Total Accounts Outstanding >120 days

20 CITY OF NAPLES

Accounting Receipts

Pension Administration FY 2021

FY 2022

FY 2023

FY 2024

957

992

1,127

1,145

$3,941,994

Active pension members & retirees

17,733

$7,089,248

3,395

$279,055

Processed retirements Retirement estimates

Pension contribution refund

Number

Amount

Counter Payments

14,007

$8,028,627

Utility Billing Phone Payments

10,459

Web Payments Parking Phone Payments

Expenses AP Invoices

8,839

$77,924,439

P-Cards

10,284

$7,224,637

Payroll Checks

15,267

$43,691,534

Beach Parking Administration FY 2021

FY 2022

FY 2023

FY 2024

Parking Tickets Issued

18,111

22,346

19,841

15,663

Parking Ticket Revenue

$780,687

$972,051

$794,418

$662,334

Meter Collection

$2,156,832

$2,183,423

$1,990,662

$2,724,350

5,210

5,850

2,784

6,099

Beach Parking Passes Issued

Grants 2024 Grants Fund Name Sources Awarded

2024 Grant Revenue Received

2024 Grant Award Remaining

General Fund

FEMA (State & Federal), Justice Dept.

$241,798

Building Fund

FEMA (State & Federal)

$9,500

Street Fund

FEMA (State & Federal)

$341,250

Capital Improvement Fund

TDC

$44,879

Water Fund

Dept. of Environmental Protection

$1,949,948

$243,948

$1,706,000

Beach Fund

FEMA (State & Federal)

$660,765

$104,497

$556,267

Stormwater Fund

State Grants

$46,397,500

$7,367,063

$39,030,436

Tennis Fund

FEMA (State & Federal)

$12,506

Tech Services Fund

State Grants

$828,000

$50,177,463

$8,852,191

$41,633,953

Totals

FY 2023-2024 ANNUAL REPORT 21

Administration & Finance Human Resources Mission Statement:

The mission of the Human Resources Department is to provide quality customer driven Human Resource services for the City’s most valuable assets, its employees, by ensuring that the City recruits, develops, recognizes and retains the best talent possible to deliver quality public services to the citizens and visitors of Naples. The Human Resources Department handles all employmentrelated issues for the City of Naples. This includes recruitment and retention, background checks, pay and classification studies, discipline, training, employee and labor relations. The Department is responsible for the management of all union contracts and ensures employees’ compliance with the City’s Personnel Policies and Procedures. The Human Resources Director is also responsible for Risk Management and Employee Benefits, which are both Internal Services Funds discussed later in this document.

Budgeted FTEs for FY23-24* Department

FTE Count

Mayor & Council

City Clerk

City Attorney

City Manager’s Office (CRA, Code)

Ethics Commission

Human Resources

Finance

Planning

Building

Parks, Recreation, & Facilities

Police

109

Public Works

171

Fire-Rescue

Information Technology Services

Total

527

*FTE stands for Full-Time Equivalent

22 CITY OF NAPLES

Attrition Rate: 12.88%

Percent Turnover

25% 20.04%

20%

15.64%

15%

12.83% 9.95%

10%

11.88%

11.40%

10.78%

12.24%

13.04%

12.88%

2022-23

2023-24

7.53%

5% 0%

2013-14

2014-15

2015-16

2016-17

2017-18

2018-19

2019-20

2020-21

2021-22

Fiscal Year

Number of Applications Received

Number of Applicants: 4,088 4,870

5,000 3,861

4,000 3,000

3,506

3,240

2,944

4,088

4,031

3,847

2,500

3,448

2,292

2,000 1,000 0

2013-14

2014-15

2015-16

2016-17

2017-18

2018-19

2019-20

2020-21

2021-22

2022-23

2023-24

Fiscal Year

FY 2023-2024 ANNUAL REPORT 23

Administration & Finance

Total Participants by Health Management Category

# of retirements:

# of positions recruited / new hires:

103

MILESTONE ANNIVERSARIES: Employees Recognized:

Total Years of Service:

655

# of employee wellness events and programs offered:

Category

32 CITY OF NAPLES

Total

 196 - Final Survey

780

 526 - Pool Final Survey

386

 525 - Pool - Spot Survey

254

 127 - Spot Survey

225

 289 - Marine - Final Survey

200

Community Redevelopment Agency (CRA) Mission Statement:

It is the mission of the Naples CRA to guide private and public initiatives in the redevelopment area to facilitate economic development, improve physical characteristics, and encourage investment, thus improving the quality of life for residents of the redevelopment area and the City of Naples. The Naples CRA is a dependent special district created by the Naples City Council in 1994 for the purpose of eliminating and preventing slum and blight, and the preservation

or enhancement of the tax base in the redevelopment area. The redevelopment area is comprised of approximately 550 acres with a wide range of residential and commercial properties. Approximately 25% of the existing acreage is residential and approximately 75% of the existing acreage is non-residential. The original Community Redevelopment Plan (the Plan) was adopted by the City Council in 1994. The Plan was subsequently amended in 2014 and 2021. The Plan is designed to provide a workable program for using public

resources to fund redevelopment initiatives and provide a broad vision of those initiatives. The CRA may decide to complete any activity in the Plan; however, the CRA may not undertake any activity that is not in the Plan. The Naples CRA is funded through the Tax Increment Financing (TIF) methodology. Incremental revenue is calculated based on the increase in taxable property values between the “base year” when the Plan was originally adopted, and the current taxable value. The incremental increase is deposited into the Community Redevelopment Trust fund for a steady source of funds to be used to finance the projects and programs identified in the Plan. When the Plan was originally adopted, the tax base for the Naples CRA was $183,809,274. The taxable value for FY 2024 was $2,526,740,694. The taxable value of proper ty within the CRA area increased from $2,059,247,727 in FY 2023 to $2,526,740,694 in FY 2024, a taxable value increase of 22.7 percent. This demonstrates the workable initiatives the CRA has managed to continually protect and increase property values within the CRA area. With thoughtful stewardship of the incremental revenue and the implementation of the Plan, the Naples CRA has achieved significant accomplishments in capital improvements. These improvements encourage investments and facilitate economic development.

FY 2023-2024 ANNUAL REPORT 33

Community Development

$3,000,000,000

$2,526,740,694

$2,500,000,000

$2,000,000,000

Taxable Value of Property in Naples Community Redevelopment Area

$2,059,247,727

$1,500,000,000

$1,000,000,000

$500,000,000

Taxable Value FY 2023

Taxable Value FY 2024

$3,000,000,000

$2,526,740,694

$2,500,000,000

$2,000,000,000

Taxable Value of Property in Naples Community Redevelopment Area Since Inception FY 1992 - 2024

$1,500,000,000

$1,000,000,000

$500,000,000

$183,809,274 0

34 CITY OF NAPLES

Taxable Value FY 1992

Taxable Value FY 2024

Community Redevelopment Agency Advisory Board (CRAAB) The CRAAB was established to assist City Council in its role as the CRA by providing public input, technical advice, and making recommendations including, but not limited to, land use, economic and cultural vitality and diversity, acquisition/ condemnation/demolition of properties, funding alternatives, and staffing needs for the CRA. CRAAB members serving in 2024, as pictured below, include: Gregory Palmer, Chair Mark Komanecky, Natalia Hester, Mary Waller, Vice Chair Maegan Evans, Anthony Matonti, and Patrick Ruff.

CRA 2024 Annual Goals

The Community Redevelopment Agency (CRA) accomplished all departmental goals outlined in the 2024 budget, focusing on enhancing the quality of life in the Redevelopment Area while engaging the community and supporting local businesses. Key achievements include: Affordable Housing Initiatives: Continued implementation of affordable workforce housing programs. Residential Improvement Grants: Advanced funding efforts for qualifying homeowners. Naples Design District Enhancements: Continued to refine the design details for the Design Walk pilot project. Public Engagement: Actively involved residents, property owners, and merchants to increase public input in redevelopment initiatives. Capital Improvement Projects: • Construction of the 1st Avenue South Public Parking Garage. • Design stormwater, utilities, and streetscape improvements for 1st Avenue South, 12th Avenue South, and the 10th Street Corridor.

CRA 2024 Annual Budget

The CRA FY 2023-24 budget includes increment revenue of $8,557,379, and interest income of $300,000. The tables below summarize the FY 2023-24 CRA budget.

CRA FY 2023-24 Total Budget Personnel Services

$953,953

Operating Services

$991,455

Capital Improvement Projects

$25,000,000

Incentive Programs & Services

$250,000

Total

$27,195,408

CRA FY 2023-24 Capital Improvement Projects 1st Ave S Public Parking Garage

$15,000,000

1st Ave S, 12th St S, 10th St N Improvements

$3,300,000

Land Acquisition/Parking Lot Development

$3,000,000

Affordable Housing Projects

$2,000,000

Naples Design District (41-10) Improvements

$1,500,000

Sugden Plaza Improvements

$200,000

These efforts prioritize infrastructure, affordable housing, aesthetics, public mobility, and safety, while strengthening the economic vitality of local businesses. The CRA remains committed to collaborating with the public to maintain Naples’ exceptional quality of life and provide leadership on critical issues shaping the City’s future.

Project Highlights Land Acquisition

In 2024, the CRA acquired property located at 160-190 10th Street North for $4,900,000.000. The CRA is actively considering uses for the property, including an evaluation for affordable workforce housing. In consultation with the CRAAB, the CRA aims to encourage initiatives for affordable workforce housing in a city heavily driven by tourism, hospitality, and a seasonal influx of visitors. While the future use of the parcel is being evaluated, under a pending task order, CBRE will prepare a leasing strategy to market and list the parcel units for short-term lease.

Affordable Workforce Housing

Continuing its efforts to advance affordable workforce housing, the CRA approved a task order with CBRE to perform a site analysis of the property located at 160190 10th Street North to determine its capacity for future affordable workforce housing. In August 2024, the site analysis was presented to the CRA. The CRA provided direction to bring back a draft scope of services for an affordable workforce developer. At the same meeting, the

FY 2023-2024 ANNUAL REPORT 35

Community Development

Land Acquisition

Affordable Workforce Housing

CRA hosted several invited guests for a broader discussion on the status of existing affordable workforce housing projects and any future plans that may be considered, along with local Collier County resources available. The mission is clear, strategize how to create affordable workforce housing units, maintain existing units, and analyze funding strategies to implement these initiatives.

to submit specific home improvements expenses to receive funding through an approved application, of up to $20,000.00. In April 2024, eligible improvements associated with the lifting of a home above flood elevation were amended into the program. To date, five active applications are in the process. Requested improvements include repairing driveways, new windows, door installations and exterior paint. The CRA approved an agreement with Capital Contractors to perform the work.

Residential Improvement Program

In January 2024, the CRA approved Resolution to adopt the Residential Improvement Program to initiate incentive programs to assist with the preservation of existing affordable housing in our community, by providing funding for residential improvements. Qualified homeowners are eligible

1st Ave S Public Parking Garage

36 CITY OF NAPLES

1st Avenue South Public Parking Garage During 2024, significant progress was made in the construction phase of the approved 1st Avenue South Public Parking Garage site plan. Despite

several storms and an abnormally rainy season, construction work is progressing smoothly, with an expected completion date of Early 2025. The public parking garage site brings increased parking spaces for the public and business owners in a continuous growing area. The public parking garage site will heavily support the increase of traffic to the new site of the Gulfshore Playhouse which opened this year.

1st Avenue South, 12th Avenue South, & 10th Street Corridor Design

The CRA continued its progress in improving safety, drainage, infrastructure, and aesthetics along 1st Avenue South, 12th Avenue South and the 10th Street Corridor design. In June 2024, the CRA received a presentation from project consultant, Grady Minor, in which two alternative designs were presented for each street. The CRA then provided direction to proceed with the selected alternatives for each street. The designs simultaneously focus on providing additional mobility options for residents, visitors and business owners.

Design Walk Pilot Project

In 2024, the CRA and CRAAB outlined the project objectives for the alleyway activation located between Central Avenue

Design Walk Pilot Project

and 1st Avenue South and between 9th Street South and 10th Street South. The Design Walk Pilot Project prioritizes improving the pedestrian experience, including art, lighting and landscape where possible, and maintaining all required parking, waste management and service access through the alleys. Project consultant, DPZ CoDesign, met with property owners adjacent to the pilot project to share design concepts and gather feedback, which were later presented along with pre-liminary costs at the September 2024 CRAAB Meeting. The CRA will review the project and CRAAB recommendations at their meeting in January 2025.

1st Avenue South, 12th Avenue South, & 10th Street Corridor Design

FY 2023-2024 ANNUAL REPORT 37

Mission Statement

To provide the residents of Naples and department customers with the highest level of customer care and to serve as exceptional stewards of facilities, parks, beaches, and resources the department is charged with.

Vision Statement

The Naples Parks, Recreation, and Facilities Department will enrich the lives of residents and meet their high standards by consistently providing a beautiful city with exceptional programs, parks and services. The Parks, Recreation, and Facilities Department consists of four major divisions: Administration, Facilities Maintenance, Parks and Parkways, and Recreation. Administration is responsible for the management and oversight of all the department divisions, personnel management, community relations, long and short-term planning, providing staff support to the Community Services Advisory Board and the Public Arts Advisory Committee, coordinating City sponsored special events, processing special event applications from the non-profit and private sectors, managing and providing oversight for capital projects and managing various enterprise funds and special revenue funds including: Beach Fund – Maintenance, CRA – Maintenance, Beach Fund – Naples Pier, Tennis Fund, Beach Fund – Lowdermilk Park, and City Dock Fund. Facilities Maintenance is responsible for the repair and maintenance of City owned facilities (other than Utilities Facilities) including the Naples Pier, the city parking garages and managing facilities capital projects. Parks and Parkways is responsible for the care and maintenance of the City’s beach areas, City’s landscaped rights-of-ways, landscaped medians, 21,067 City owned trees (reduced by Hurricane Irma in 2017 and Hurricane Ian in 2022), developing the City’s Urban Forestry Plan, managing contractor services and managing multiple capital projects. Recreation is responsible for developing, delivering, and managing a broad range of recreation programs, art/ entertainment programs, athletic programs and special events. The Division is also responsible for managing the following recreation facilities: Anthony Park, Fleischmann Park, Cambier Park, Baker Park, Naples Preserve, River Park Aquatic Center, Norris Center, Naples Dog Park, Lowdermilk Park, River Park, and Seagate Park.

38 CITY OF NAPLES

Parks, Recreation and Facilities

Recreations Programs and Summer Camps Offered

233

204

Cambier Park/ Norris Center

Fleischmann Park

35 RIVER PARK

*Includes performances

Park Aquatic Center 16 River

Program Registrants

2,860

23,222 Cambier Park/ Norris Center

Fleischmann Park

387 RIVER PARK

*Includes performances

Park Aquatic Center 80 River

Rentals

479

1,009

Fleischmann Park

Cambier Park/ Norris Center

85 RIVER PARK

348 Baker Park

20 permits = 185 days River Park Aquatic Center

154

Beach Ends

147 Lowdermilk PARK

10 Seagate FY 2023-2024 ANNUAL REPORT 39

Parks, Recreation and Facilities Parks & Parkways

Special Events •

20,743

Fireworks (3 Shows in FY24) - Centennial - NYE - 4th of July

•

Trees Managed

133

Parades (2 Parades in FY24) - Christmas Parade # of floats - 120

Trees Planted

- 4th of July Parade # of floats - 40

21.1 miles

•

Special Event Permit Applications Processed - 156

•

Special Event Attendance – 65,000

•

Special Event Days Approved – 381

Total linear feet of landscape medians maintained

*Includes Fireworks & Parades

Naples City Dock •

Fuel Totals - Gasoline (Rec90) – 228,393.972 total gallons sold for $1,198,878.47 gross revenue - Off-Highway Dyed Diesel – 142,766.487 total gallons sold for $648,646.27 gross revenue

Social Media Measurables

308,000

7,900

# Reach

# Interactions

1,800

22,000

# Link Clicks

# Visits

4,800 # Follows

•

Occupancy - Long Term - Recreational – 88%

- Commercial – 100% - Overall – 92%

•

Transient Visitor Totals - 856 total nights of dockage reserved with an average of 147.41 ft/ night - Total mooring revenue

$4,934.20

40 CITY OF NAPLES

River Park

MAJOR PROJECTS Facilities Management: River Park Improvements

Flooring, Ceiling Tile, Lighting, and Paint Project Built in 2002, the River Park Community Center required interior updates. This project included: • Installation of LVCT flooring throughout the building. • Replacement of all interior ceiling tiles. • Upgrading all interior lighting to LED. • Repainting of the entire interior.

Lowdermilk Park

Roof Restoration Project The 22-year-old flat roof areas of the community center required significant restoration. Work included: • Removal of loose debris and pressure washing. • Repairing cracks with stucco and sealant. • Application of fabric and Alphaguard Bio coating. • Installation of flashing and metal panels for long-term protection.

FY 2023-2024 ANNUAL REPORT 41

Parks, Recreation and Facilities

8th Ave South

Charlie C. Anthony Park

Charlie C. Anthony Park Improvements

Following the completion of Phase 2 of the Charlie C. Anthony Park Master Plan and its grand opening, the next beautification phase included: • Resurfacing the basketball and tennis courts, which had deteriorated due to weathering and storm surges.

Parks & Parkways: 8th Avenue South Reconstruction

The 8th Avenue South Beach Park suffered extensive damage during Hurricane Ian, including destruction to landscaping, hardscaping, pavers, the ADA wooden walkway, seawall railing, signage, a public art piece, and the park’s foundation. Staff worked diligently to restore approximately 80% of the park, including: • Installing a temporary set of stairs to the beach. • Adding temporary railing along the seawall to ensure public safety. This project restored the original ADA wooden walkway to allow for the reinstallation of the ADA beach mat and installation of the permanent railing along the seawall. Once completed, the park will be fully recovered from Hurricane 42 CITY OF NAPLES

Ian. Known for its beautiful landscaping, this location is a popular wedding venue and heavily used beach access point.

Cove Lane Landscape and Irrigation Improvements

The median on Cove Lane, located at the end of Gordon Drive in Port Royal, was severely damaged by flooding from Hurricane Ian and debris staging operations following the storm. Renovations included: • Replacing soil, shrubs, trees, sod, and irrigation. • Adding new concrete curbing around the median to protect landscaping and irrigation from damage by commercial vehicles. • Enhancing surface drainage for Cove Lane to prevent future issues.

Seagate Linear Park Landscape Improvements

Hurricane Ian flooding and an electrical undergrounding project caused significant damage to the Seagate Linear Park landscaping. Renovations included: • Installing new soil, shrubs, and turfgrass. • Enhancing the landscaping along Seagate Drive and the traffic islands leading to Starfish Avenue and Seahorse Avenue.

Seagate Lineat Park

Cove Lane

Arthur Allen Tennis Center:

*USTA Outstanding Tennis Facility Award – Large Public Facility Adult Instructional Clinics –

Arthur Allen Tennis Center

32 offered - 5,814 participants Adult Private Lessons –

2,876 participants

Junior Programming - 767 participants Adult Round Robins – 3 per week in

season – 443 participants Ball Machine Rentals - 405

Tennis Racquets Strung - 563 Guest Fees Sold – 4,458 players Clay In May Events Played – 634 entrants USTA Junor Tournaments – 10 offered –

Tennis Memberships City Resident Adult - 303 City Resident Junior - 82 City Resident Night - 72 Non-Resident Adult - 102 Non-Resident Junior - 60 Non-Resident Night – 33 Membership Total - 652

688 participants

USTA Adult Tournament – 1 offered –

62 participants

Naples Pier Visitors

FY 24 Visitors – 1,006,748

FY 2023-2024 ANNUAL REPORT 43

Mission Statement

It is the mission of the Public Works Department to provide a secure and reliable infrastructure for the community, fostering innovation in service delivery, with a focus on: • Safeguarding public water, sewer, and irrigation systems for resident safety. • Maintaining a safe and efficient transportation network, including streets, sidewalks, and signalized intersections. • Improving flood protection, water quality, and preserving local waterways. • Protecting and restoring natural ecological systems to enhance water quality and overall environmental well-being. Through these objectives, we are committed to delivering efficient, sustainable, and quality services for our city.

MAJOR PROJECTS Naples Beach Restoration & Water Quality Improvements Project The City of Naples has initiated the Naples Beach Restoration & Water Quality Improvements Project, also known as the Naples Beach Stormwater Outfall Project, a transformative effort to improve water quality, enhance coastal resilience, and restore the beauty of Naples’ iconic beaches. Key features of the project include: • Water Quality Enhancements: Implementation of a state-of-the-art stormwater treatment system that exceeds Florida’s minimum water quality standards. • Stormwater Infrastructure Upgrades: Replacement of outdated gravity-based infrastructure with modern systems, including 6,000 linear feet of stormwater pipes (24–54 inches), 78 new curb inlet catch basins with pretreatment structures, and advanced stormwater management practices. • Improved Flood Protection: Increasing the level of service from a 5-year to a 25-year storm event, reducing flood risks for Gulf Shore Boulevard residents and adjacent areas.

44 CITY OF NAPLES

Public Works

The project spans the Gulf Shore Boulevard right-of-way from Oleander Drive to just south of 2nd Avenue South and is estimated to cost $86 million, with $40 million provided by the State of Florida through legislative appropriations. This initiative not only addresses immediate stormwater management needs but also ensures long-term environmental sustainability, improved aesthetics, and enhanced quality of life for Naples’ residents and visitors.

Naples Bay Red Tide Septic Tank Mitigation Project

•

Beach and Environmental Protection: Removal of all eight unsightly stormwater outfall pipes currently discharging into the Gulf of Mexico, reducing beach erosion, safeguarding environmental species, and protecting the coastal ecosystem. Climate Resiliency: Enhanced resilience to climate change with new pump stations equipped with standby generators to maintain operations during power outages. Discharge System Innovations: Construction of two diffusion systems and two offshore directionally drilled discharge lines to safely move treated stormwater into the Gulf of Mexico.

Phase 2 of the Septic to Sewer Project continued its progress throughout FY 2023-24 despite delays caused by Hurricanes Ian, Helene, and Milton. With grant funding secured for the project, the design phase is expected to be substantially completed by the end of 2024. This phase targets unsewered areas 1, 2, 3, and 6, encompassing approximately 835 properties currently reliant on onsite septic systems. The estimated construction cost for the sanitary sewer system is $35 million. Project Breakdown Project 1 • Location: Between Solana Road and Cypress Woods Drive; along Creech Road. • Properties: 285 • Estimated Cost: $10.7 million

FY 2023-2024 ANNUAL REPORT 45

Public Works

Project 2 • Location: Between Granada Boulevard and Morningside Lane. • Properties: 297 • Estimated Cost: $13 million Project 3 • Location: Northernmost area between Milano Drive and Pompei Lane; from North Alhambra Circle south to Granada Boulevard. • Properties: 253 • Estimated Cost: $11.2 million Project Next Steps Once the designs for utility and stormwater system improvements are complete, the project will be publicly bid. To streamline implementation, the project will proceed as a single, unified effort under a three-party agreement among the City, Collier County, and the selected contractor. • The City will issue purchase orders for utility improvements, and the County will issue purchase orders for stormwater improvements. • Construction is tentatively planned for FY 2025-26, pending finalization of grant funding agreements. This critical infrastructure project will help mitigate red tide impacts in Naples Bay, eliminate aging septic systems, and enhance the environmental health and water quality of the region.

Lake Restoration Project Update North & South Lake Improvements The design and permitting phase for North and South Lakes were completed in FY 2023-24, with City Council approving a construction contract in June 2024. The project, scheduled for completion in FY 2024-25, includes: • Hydraulic Dredging: Removal of decades of accumulated sediment and unconsolidated muck caused by stormwater runoff. • Best Management Practices (BMPs): Installation of inlet filter baskets, littoral plant shelves, aeration systems, and upgraded water control structures to enhance water quality and ecosystem health. Upcoming Lake Restorations In FY 2023-24, design and permitting activities began for the next three lakes targeted for restoration: Devils Lake, Suzanne Lake, and Forest Lake. This phase involves: • Feasibility studies to assess restoration viability. • Biological and ecological assessments of current lake conditions. • Bathymetric mapping and sediment characterization.

46 CITY OF NAPLES

East Naples Bay Dredge and Rock Removal Project

Upon completion, the plans will be submitted to the South Florida Water Management District for permitting to restore and upgrade these lakes, continuing the City’s commitment to improving water quality and ecological health.

East Naples Bay Dredge and Rock Removal Project The East Naples Bay Dredge and Rock Removal Project, also known as the Royal Harbor Dredging Project, continued throughout FY 2023-24 after initial delays caused by Hurricane Ian. The project, awarded to Quality Enterprises USA, Inc. in June 2021, involves dredging and rock removal from canals in collaboration with the East Naples Bay Taxing District. Key milestones: • Fall 2023: Dredging resumed after Hurricane Ian cleanup efforts. • September 2024: Hurricane Helene caused a brief delay in the project timeline.

The project remains on track for completion by June 2025, with a final timeline reassessment planned for spring 2025. This initiative will improve waterway navigation and maintain the health and functionality of the canal system.

Oyster Restoration Project Update The Natural Resources Division completed a significant oyster restoration project in Haldeman Creek, placing over 850 tons of fossilized shell and limestone rock on the bay floor to establish six new oyster reefs. These materials provide essential substrates for juvenile oysters, fostering the growth of new reefs and expanding this vital habitat over time. Key benefits of oyster reefs: • Water Filtration: Oysters naturally cleanse the water, improving water quality. • Habitat Creation: Reefs support hundreds of marine species, including shrimp, sea stars, and stone crabs. • Shoreline Protection: Reefs buffer against erosion, enhancing coastal resilience and creating conditions for mangroves to establish and thrive.

Oyster Restoration Project

FY 2023-2024 ANNUAL REPORT 47

Public Works This effort was supported by project partners, including the Florida Fish and Wildlife Conservation Commission and the South Florida Water Management District (Big Cypress Basin). Over the past decade, a total of 33 new oyster reefs across three sites have been constructed within Naples Bay, demonstrating the City’s commitment to ecological restoration and resilience.

Resilience Adaptation Plan Strategies and Initiatives The City of Naples Critical Infrastructure and Facilities Adaptation Plan was approved by City Council on May 15, 2024. This plan outlines 47 strategies to enhance the City’s resilience to heat and flooding hazards: • 28 non-physical strategies focused on policies and further studies. • 19 physical strategies targeting improvements or upgrades to highly sensitive and critical City infrastructure. During the September 18, 2024, City Council meeting, funding was approved for the following key strategies: 1. Inventory Seawalls and Update Seawall Height Ordinance 2. Develop Climate Resilience Outreach Materials 3. Perform Summer Hot Spot Thermal Analysis 4. Conduct a Watershed Master Plan Additional funding was included in the FY 2024-25 budget, and staff remain committed to pursuing grant opportunities to support these efforts. The City’s innovative approach—focusing on project-specific strategies rather than an areawide resilience model—was highlighted at the 2024 Florida Resilience Conference in Bonita Springs. The presentation garnered significant interest, sparking discussions with multiple municipalities about adopting similar methodologies.

48 CITY OF NAPLES

Well Rehabilitation and Evaluation During FY 2022-23, well rehabilitation activities identified signs of deterioration in production well infrastructure due to aging and the use of antiquated materials. Specifically, issues were found with well casings and associated sealants/grouts, which are critical for preserving and protecting water resources. These deficiencies could result in: • Extended downtimes for repairs. • Regulatory challenges with bacteriological testing and sampling clearances. • Increased maintenance costs. Additionally, abnormally dry to moderate drought conditions during Summer 2023 led to higher demand on the City’s wellfields, emphasizing the need for long-term evaluation and improvement strategies. To address these challenges, on January 18, 2024, City Council approved a $257,500 contract with Water Science Associates, Inc. for hydrogeological services to evaluate the wellfields’ level of service reliability and identify potential improvements. This initiative has temporarily paused well rehabilitation services until the evaluation is completed, which is expected in FY 2024-25.

Permit & Site Plan Reviews Total Site Plan Reviews, Permit Reviews, and Inspections

10,125

Utilities Permit Reviews

420

Utilities Site Plan Reviews/Resubmittals

375

Stormwater Site Plan Inspections

1,319

Stormwater Site Plan Reviews

2,411

Right-of-Way Permit Reviews

2,377

Right-of-way Permit Inspections

1,771

839 Marine Permits Reviewed And Issued

(including CCSL permits, dock & seawall permits, & dredge & fill permits)

59 Environmental Field Site Visits Amongst All Permit Types (not including emergency field permits)

FY 2023-2024 ANNUAL REPORT 49

Public Works Streets & Traffic Division Square feet of sidewalk repairs / improvements – 11,825

•

Sun Terrace Area: 14th Street North (26th Ave N to Diana Ave), 13th Street North (26th Ave N to the cul-de-sac), Dawn Circle (26th Ave N to the cul-de-sac), 11th Court North (26th Ave N to the cul-de-sac), and Royal Palm Court (26th Ave N to the culde-sac).

•

Moorings Area: Crayton Road (Harbour Dr to Anchor Rode Dr) Mooring Line Drive (US41 to Mooring Line Drive Bridge)

•

Park Shore Area: Crayton Road (Park Shore Dr to Neapolitan Way)

•

Sun Terrace Area: 22nd Avenue North (US41 to Goodlette-Frank Rd)

•

Old Naples Area: 8th Street North (5th Ave S to 12th Ave S) and Central Avenue (6th St N to Gulf Shore Blvd – to be completed in November)

Pothole Work Orders - 88 Sidewalk Work Orders - 91 Traffic Signal Work Orders - 183 Street Light Work Orders - 487 Linear Feet Of Road Marking – 43,028 Square Feet Of Asphalt Repairs (underground utility related) – 30,147 Annual Street Paving Locations: •

•

Royal Harbor Area: Blue Point Avenue, Cherrystone Court, Clam Court, Little Neck Court, and Kingfish Road Lake Park Area: 11th Street North (Broad Ave N to 8th Ave N), 12th Street North (7th Ave N to 8th Ave N), 15th Avenue North (10th St to 14th St), and 14th Street North (15th Ave N to 14th Ave N)

Utilities – Water & Sewer Divisions Drinking Water Production Performance Measures

Volume Treated Gallons (annual) – 5.416 Billion Gallons Treated Average Daily Demand – 14.839 Million Gallons per Day

Number of Quality Control Tests Performed (estimated) – 100,000 Wastewater Treatment Performance Measures (annual)

Volume of Wastewater Treated – 2,732 Million Gallons (MG) Reclaimed Water distributed – 2,169 Million Gallons (MG)

Utilities Maintenance Performance Measures

5 sewer lift stations improved/retrofitted to increase efficiency

50 CITY OF NAPLES

Water Distribution Performance Measures Number of potable water meters changed – 4,525 Water main, valves, and service line repairs performed – 236 Number of valves exercised and maintained – 477 Wastewater Collections Performance Measures Lineal feet of sewer gravity main televised and inspected – 33,865 Linear feet of pipe cleaned – 79,358

Sewer force mains/gravity lines/laterals/ reclaimed main line repairs – 147 Sewer mains obstructions cleared – 22

Stormwater Division 150 Stormwater Repairs and Inspections Performed

Cleaning and desilting storm sewer drainage inlets: Man-hours Invested

2,200

Lineal Feet of Pipe Cleaned

250,000

Catch Basins Serviced

1,500

Manholes Serviced

Street Sweeping Miles

7,500

Solid Waste Division Residential Tons Collected – 3,436 Commercial Tons Collected – 13,884 Roll-Off Tons Collected – 6,077 Horticulture Collected – 4,265 Residential Recycling Tons Collected – 2,684 Cost per ton of waste disposed

(Personnel & Operating Expenses / Total Tonnage) - $276/Ton

Natural Resources Division Water Quality Samples collected Naples Bay / Gordon River - 108 Moorings Bay - 44 Stormwater Ponds - 288 Pump Stations – 36

Equipment Services Division Fleet fuel consumption (gallons)

The Solid Waste Division services 8,200

243,365

triplexes), and 11,500 Multi-Family units

145,950

residences (single family, duplexes, and (complexes with four or more units).

Commercial waste is collected from

approximately 650 commercial customers and 500 condominiums.

Gasoline Diesel

97,415 Preventative maintenance/repair work orders performed

2,076

FY 2023-2024 ANNUAL REPORT 51

Police Mission Statement

It is the mission of the police department to protect and serve our citizens, reduce crime, and improve the quality of life.

Vision Statement

Protecting our community through servant leadership that promotes respect, community partnership, and safety for all citizens. The members of the Naples Police Department are committed to the following organizational values, which guide our conduct and help to accomplish our mission: - Ethics above all else - Service to others before self - Quality in all that we do - Partnership - Empowerment - Problem Solving - Accountability The Police Department is responsible for safeguarding the lives of individuals and their property, reducing criminal victimization, and the fear of crime, while enhancing public safety and the overall quality of life in the community.

52 CITY OF NAPLES

Public Safety The department is led by the chief of police who establishes the goals for the organization, provides vision and direction, as well as managing and overseeing all essential functions. The Police Department is divided into two bureaus, each of which is under the command of an assistant chief. The Operations Bureau is comprised of two divisions. The Patrol Division provides uniformed police services, responds to calls for service, conducts officer-initiated investigations, maintains public order, engages in crime reduction strategies, and conducts traffic enforcement. The Criminal Investigations Division is responsible for conducting detailed follow-up investigations, collecting evidence, identifying crime trends, and suspects in criminal cases, which enhances clearance rates and convictions. There are several specialty units within the Operations Bureau, which include the Community Policing Unit, the Criminal Investigations Division, Marine Patrol, Traffic Safety, Beach Patrol, and the School Crossing Guards. The Administrative Services Bureau is responsible for managing the department’s budget and fiscal matters, the recruitment,

hiring, and training of personnel, conducting internal investigations, processing records, maintaining the police facility, meeting law enforcement accreditation standards, as well as receiving and dispatching all calls for police and fire services.

Total Police Incidents Handled and Arrests Made 491

500

84,301

83,848

85,018

428

318

76,137

80,000

79,911

278

300

60,000

200

40,000

100

20,000

FY 2019-20 Arrests Made

FY 2020-21

FY 2021-22

FY 2022-23

FY 2023-24

Incidents Handled

Arrests Made

400

321

100,000

Incidents Handled

FY 2023-2024 ANNUAL REPORT 53

Public Safety Accidents / Traffic Crashes (with/without injury) 1,500 1,247

1,200

1,115

1,037

1,144

1,150

2022-23

2023-24

900

600

300

2019-20

2020-21

2021-22

Fiscal Year

Traffic Enforcement 25,000 22,567 Traffic Stops Traffic Warnings Issued Traffic Citations Issued Parking Citations Issued

20,000

19,836

19,073

15,578 15,000

13,663 11,947

10000

10,701

9,909

10,282

9,385

7,360 5,746 5,000 2,814

2019-20

5,333

2,084

2020-21

5,473 2,777

2021-22

Fiscal Year

54 CITY OF NAPLES

4,860 3,797 2,690

2022-23

2023-24

Marine Enforcement 600 500

478

452

458

381

400

346

300 200 100 0

95%

96%

FY 2020-21

FY 2021-22

FY 2022-23

Marine Vessel Stops

Marine Vessel Inspections

Marine Warnings Issued

Marine Citations Issued

93%

74 72 FY 2023-24

Naples Police Department Incoming ECC Phone Calls Answered, 5-year Comparison  Administrative - Intra Departmental

95%

80,000

5,597

70,000

80%

 Non-Emergency

2,420

1,709

1,334

50,000 40,000

40%

 911

2,648

60,000

60%

51,117

56,989

54,076

52,245

46,957

30,000 20,000

20%

10,000 0%

201

Response Times 100%

267

115

FY 2019-20

229

170

134

109

358

323

2019-20

2020-21

2021-22

2022-23

2023-24

15,920

16,984

18,449

17,558

14,547

2019-20

2020-21

2021-22

2022-23

2023-24

Fiscal Year

100

Average time (seconds) from receipt of 911 to dispatch of priority 1 call

40 20 0

2019-20

2020-21

2021-22

2022-23

2023-24

Fiscal Year FY 2023-2024 ANNUAL REPORT 55

Public Safety

Safety Fair

Total Group A Offenses

Naples Police Department 2024 YTD Incident-Based Reporting (IBR) Offenses Clearance

80 60

60 54

52 43 37

48 48

20 0

Jan

Feb

56 CITY OF NAPLES

Mar

Apr

May

Jun

45 39

2023 28

Jul

Aug

2024

Sep

Oct

Nov

Dec



Cleared

43%



Pending Leads

57%

TO TA L

N Ni atio gh n t O al ut

Fa Safe mi ty ly Fu Fair nD & ay

Co ps Ca & C r S ar ho s w

ith Ba the dg e

Yo ga w

ize n Ac s Po ad lice em y

Cit

Fil l-a Op -P er atr at ol- ion Ca r

llo we en or Trun Tre k at

eR Th ight ing

Sc oo Ho ps & op s

C in ook th ies eC & las Co sro ps om

ith Cof a C fee op

100

Community Events

Number of Events

Number of Hours (does not include time spent planning/setting up/cleaning up) 83

FY 2023-2024 ANNUAL REPORT 57

Public Safety

National Night Out

Cookies & Cops in the Classroom

Do the Right Thing

58 CITY OF NAPLES

Coffee with a Cop

Safety Fair

Hiring Statistics 25

Sworn Not Sworn

Social Media

Followers, FY22-23 Facebook: 22,464 Instagram: 3,471

Followers, FY23-24 Facebook: 27,308 Instagram: 4,814

6 0

Terminated/ Resigned/Retired

Hired

Vacancies (as of 10/21/2024)

Operation Safe Streets Traffic Crashes 80

67 54

August 2024

September 2024

Citations 400

357

Warnings 800

318

300

600

200

400

100

200

August 2024

790

September 2024

544

August 2024

September 2024

FY 2023-2024 ANNUAL REPORT 59

Public Safety

Fire-Rescue Mission Statement

The City of Naples Fire-Rescue Department was established to provide professional fire and rescue services needed to secure, sustain and bolster the quality of life in Naples. We are responsive to the needs of our citizens and provide rapid, compassionate and professional services essential to the health, safety, and well-being of our community. Personnel shall demonstrate exceptional ethics and work seamlessly to achieve public safety excellence. The City of Naples Fire-Rescue Department serves a total area of 16.45 square miles and a permanent population of approximately 22,000 residents, which increases well over 35,000 during the peak winter months. The Fire-Rescue Department fulfills its commitment to the

community with three Fire Stations which are strategically located within the City to provide prompt fire rescue service. F i r e - R e s c u e D e p a r t m e n t ’s s c o p e o f responsibilities includes fire suppression, medical advance life support treatment, allhazards rescue operations, aircraft rescue and firefighting, marine firefighting and search & rescue, hazardous materials response, environmental mitigation, and technical rescue responses. The department also delivers fire investigation support and fire prevention, community outreach programs and provides emergency management operations for the City. These functions are all handled by the Naples Fire Rescue Department which is recognized as an ISO Class 1 Department.

Total Fire Service Incidents

60 CITY OF NAPLES



100 Series - Fires..............................25



300-321 Series -EMS.......................699



322-381 Series - FD Rescue...........91



Airport/Aircraft calls.......................18



400 Series - Hazardous.................53



500 Series - Public Assist..............150



600 Series - Good Intent..............308



700 Series - Alarms.........................342



800 Series - Weather.....................3

Response Times (Minutes)

Fire Call volume (by incident type)

Rescues & Emergency Medical Services

3936

Fire Service Incidents

3471

Mutual Aid / Dropped Incidents

0:06:22

Turnout Response

0:05:21