May 2013 Access Lakeland

30290-I-0129

City of Lakeland’s Monthly Newsletter

, MOTHER S DAY} MAY 12

May 2013

IN THIS ISSUE

An Energy Efficient Summer

14083 for

Meet Rico Dunsmore: Energy Analyst II

MILLION MOMS in the US

▶

FRIEND

SIGNIFICANT OTHER

OTHER

BILLION

RELATIVE

$1.9

WILL BE SPENT ON FLOWERS

MOM-IN-LAW

863.834.6000 www.lakelandgov.net

of Mother's Day gift buyers are buying for themselves

It is estimated that 96% of Americans take part in Mother's Day in some way.

We hope that all of you Moms out there have a great Mother's Day and know that you're appreciated! After all, we wouldn't be here without you!

92%

SPOUSE

228 S. Massachusetts Ave Lakeland, FL 33801

THE OTHERS ARE BUYING FOR:

}

2012 Water Quality Report

Mother's Day is the second highest US gift-giving holiday.

MOM

Public Works Seeks Accredidation

}

organized the first Mother's Day observances in Grafton, WV and Philadephia, PA in 1908. When the popularity of the day grew, she asked members of Congress to set aside a day to honor mothers.

In 1914, the second Sunday in May was designated as Mother's Day.

▶

8%

MILLION greeting cards sold

anna jarvis

58%

29%

18%

13%

5%

3%

6%

Monthly Comparison of Residential Electric Rates

Source: Florida Municipal Electric Association (FMEA) Monthly Utility Bill Comparison • January 2013

www.lakelandelectric.com

*per 1,200 kWh usage

stay cool this summer

efficiently.

Summer is fast approaching and Lakeland Electric customers tend to use more energy during summer months. Find out how you can possibly save money by having a free energy inspection conducted at your home by a Lakeland Electric Energy Analyst. A knowledgeable energy analyst will survey your home's insulation, duct work, water heating, cooling & heating systems and overall efficiency. You'll then be provided with energy-saving recommendations & practices and other costeffective energy-saving measures. Call 863/ 834-6789 to schedule your Free Energy Inspection.

tips for comfort:

78°

This is the best setting for your A/C during the summer.

Setting a lower temperature will result in higher energy usage. A drop to 72° could increase the cost of cooling by as much as 50%.

OUT WITH THE OLD

Replace A/C filters every month to maintain good air flow. A clean filter can decrease energy usage by up to 15%.

CURTAINS COOK & CLEAN AT NIGHT

Blocking sunlight also keeps the sun's heat out of your home.

Limiting tasks that produce heat and humiditiy such as laundry or cooking to early morning or evening will decrease your cooling costs.

LAKELAND ELECTRIC RECEIVES HIGH MARKS

The American Public Power Association (APPA) awarded its Reliable Public Power Provider (RP3) platinum award to five Florida Public Power Utilities.

Lakeland Electric was one of six in the nation to receive the highest designation at Diamond Level for providing customers with the highest degree of reliable and safe electric service.

Congratulations to Lakeland Electric.

ONLINE ENERGY AUDIT

Don’t have time to schedule an audit at your home or just prefer to do it yourself? Lakeland Electric is pleased to offer you Energy Depot®, a new set of online tools and resources to help you better understand and manage your home energy use and costs. This online service is a great resource for energy information and it’s free.You can use it to: • Receive a personalized energy profile with an estimate of your energy costs for each energy system/appliance in your home.

• Learn specific things you can do to reduce energy use and how much you can save.

• Complete a do-it-yourself home energy audit and receive your report online.

• Quickly estimate the annual energy use and cost of home energy systems and appliances with the Energy Calculator.

• Compare your existing heating and cooling system, or water heater, to a range of new systems, or compare two new systems to each other. Determine how soon you can pay for your new system through energy savings.

• AND MORE! Go to www.lakelandelectric.com and click on the Residential tab in the top page navigation to find out more about participating in an On-line Energy Audit and other customer based energy savings programs.

OFFICERS HONORED AND REMEMBERED DURING NATIONAL POLICE WEEK — May 12-18, 2013

During the week of May 12, 2013 thousands of people will gather in Washington, D.C. to honor fallen police officers that were killed in the line of duty in the United States. In 1962, President John F. Kennedy signed a proclamation designating May 15th as Peace Officers Memorial Day and the week of May 15th as National Police Week.Today, officers and supporters from around the globe come to participate in events, which honor those that have paid the ultimate sacrifice.The week of events is expected to draw between 25,000 to 40,000 attendees from departments throughout the United States as well as from agencies throughout the world.

In honor of officers who were killed in the line of duty in 2012, eight members from the Lakeland Police Department will be riding in the annual Police Unity Tour. The 110 mile bike ride takes place May 10-12, starting in Portsmouth,Virginia and ending at the National Law Enforcement Officers Memorial in Washington, DC. Officers riding in the tour are Kevin Parker, Lieutenant Mike Moran, Sergeant Rusty Longaberger, Mike Lewis, Sergeant Felicia Wilson, Emma Molina, Lieutenant Hans Lehman and Buddy Newsome (retired). Each officer will ride in memory of a fallen officer killed in the line of duty last year. Also assisting with the tour will be Sergeant Tony Lewis and Scott Hutton. Officers Lewis and Hutton will be part of a motorcycle team escorting the over 150 cyclists and 30 support members participating in the tour.

Here in Lakeland, a memorial service is held every year to honor those officers killed in the line of duty in Polk County.This year’s event will be held on Thursday, May 9th at the West side of the Lakeland Center property. During this week of reflection, many will pause to remember Officer Arnulfo Crispin who was killed in the line of duty in December 2011. We will never forget his service to the Lakeland community.

For more information on the Lakeland memorial service event please visit www.lakelandgov.net.

Going green has never been so easy.

With Solar Hot Water Service you get a new solar water heating system with an 80 gallon water heating

tank installed and maintained in your home for FREE! Instead of using electricity for water heating you pay just $34.95 a month. Your electricity usage goes down and the solar service fee is fixed and never goes up—even if energy prices rise in the future. Plus, the larger solar tank with electric backup means your family will always have plenty of hot water. Enrolling your home is quick and easy!

Lakeland Solar Hot Water Service — your smart choice for clean energy!

Sign-up now and receive one month of Solar Hot Water Service—free!

Go online or call today! www.solarlakeland.com 863-577-7778

like \''līk\ vb: to be suitable or agreeable to. w w w. f a c e b o o k . c o m / c i t y o f l a k e l a n d

LIKE US ON

G OV E R N M E N T E M P L OY E E S AT WO R K

Meet Rico Dunsmore Rico Dunsmore has a very good idea on how to save you money and his services are free to Lakeland Electric customers. Dunsmore is an Energy Analyst at Lakeland Electric and he has been doing this job for over 27 years. He performs energy audits for residential, commercial and industrial customers with the goal to help save them money by reducing their consumption. Dunsmore will inspect a home or business going over large scale appliances, HVAC systems, insulation, doors, windows and lighting. He will then give the customer a report that outlines energy saving measures and practices that will help customers be more energy efficient.

Dunsmore said, “The major part of any utility bill is the energy used to heat or cool a home and that is one of the first places we inspect going over hours of operation, duct work and we check thermostat calibration with a temperature gun.” He added, “We definitely recommend R-30 insulation in the roof for energy efficiency and we have a couple of rebates at Lakeland Electric that will help if someone needs to upgrade their attic or crawl space insulation.”

Dunsmore said that he enjoys meeting the variety of people that he encounters while working for Lakeland Electric. When asked what he likes most

about his job, Dunsmore replied, “I really like being able to educate the customer on ways that they can save money on their electric bill by adopting new habits or by improving their energy efficiency.”

Dunsmore said his job has changed the most in 27 years through technology. Today his operation is entirely mobile. Work orders are generated and downloaded to a mobile computer and there is a printer in his car so he can instantly share energy audit findings with customers. He said, “With technology, our customer service has improved greatly.”

He advises customers with smart meters to monitor their usage to find out what cost saving measures that they can incorporate. He suggests setting a home or business thermostat at 78 degrees in the summer. Dunsmore is also quick to share that a person should bump their thermostat up to 85 degrees when they are not at home during the summer months.

Dunsmore loves music. In fact, he has an extensive collection that includes over 12,000 albums and over 4,000 compact disks, as well as hundreds of 8-track and cassette tapes. When asked how he prefers listening to music he said, “I am die-hard vinyl all the way but today if you want something

by an artist you have to buy a CD because they just don’t make vinyl records anymore.”

He says his favorite movie is Dr. Zhivago because he loves the theme and the scenery is fabulous on a big screen. He quickly adds, “Also, it is one of the first movies I ever saw in a movie theater.”

Dunsmore’s favorite food is pizza but he did include a menu of liver, grilled onions, mashed potatoes and green beans as being a very close second.

Dunsmore grew up in Battle Creek, Michigan and he moved to Lakeland in 1983 after visiting the area during a relative’s college graduation.

He has a daughter Joy Dees, who he said is the mother of his two grandchildren and he has a son, Rick Dunsmore who is a student at USF studying Environmental Engineering.

PUBLIC WORKS SEEKS APWA ACCREDIDATION

The City of Lakeland has always been a great place to live and work, and a big part of that greatness is the support provided by the City’s Department of Public Works. With the successes that Public Works has experienced in accomplishing its missions, a worthy goal is to quantify its capability with certified accreditation as a benchmark organization.

The American Public Works Association (APWA) manages an accreditation program that assesses public works organizations regarding compliance with regulatory directives, effectiveness in daily operations, administrative efficiency and regulation, continuous improvement, performance measurement, and a variety of other considerations. The benefits of achieving APWA accreditation are many. They include improved effectiveness, better budgetary planning, enhanced professional image, additional efficiencies, promoting public awareness, and improved communication. The process begins with a self-assessment of the department.

The City’s Public Works Department has been engaged in the self-assessment process for accreditation since January 2013. During this self-assessment process, Public Works will be examining more than 400 practices to insure that appropriate policies and procedures are in place and complied with. The Public Works Department will require the support of other City departments for coordination, providing supporting documentation and directive guidance, and assisting in determining compliance. After completing the self-assessment, Public Works will begin an improvement phase to strengthen policies and standard operating procedures, as well as documentation to support compliance with these policies and procedures. Public Works will then invite subject matter experts from other accredited organizations in Florida to provide an on-site evaluation simulation to determine our readiness for final evaluation.

Finally, Public Works will undergo a final evaluation by the APWA’s Accreditation program staff.

There are only 82 Public Works agencies, out of more than 29,000, in North America that are accredited by the APWA. Only seven of those 82 accredited agencies are from Florida. The APWA Accreditation program staff advises that the accreditation effort, from start to finish, can take as long as three years. The City of Lakeland Public Works Department believes it can meet, or beat, that timeline. With that stated, City of Lakeland leadership is confident that the journey to APWA accreditation will be a successful one!

STAY CONNECTED ONLINE www.lakelandgov.net

Congratulations to the City of Lakeland's Public Works Department for being awarded Florida West Coast Branch 2013 Project of the Year by the American Public Works Association (APWA). The project recognized was the Lake Hollingsworth Drive Bicycle Safety Enhancement Project.

Through the tireless efforts of City staff, the recent and continued changes made to this highly frequented recreation and fitness activity center have resulted in more visible and improved safety features for users of the area.

GANDY POOL SUMMER SWIM LESSON SCHEDULE* Lessons run Monday - Thursday** (45 min)

MORNING Session I Session II Session III Session IV Session V

Jun 10 - Jun 20 Jun 24 - Jul 3** Jul 8 - Jul 18 Jul 22 - Aug 1 Aug 5 - Aug 15

8, 9, 10 & 11AM 8, 9, 10 & 11AM 8, 9, 10 & 11AM 8, 9, 10 & 11AM 8, 9, 10 & 11AM

EVENING Session I Session II Session III

Jun 10 - Jun 20 Jul 8 - Jul 18 Aug 5 - Aug 15

6 PM 6 PM 6 PM

ADULTS Evenings Only Session I Jun 10 - Jun 20 Session II Jul 8 - Jul 18 Session III Aug 5 - Aug 15

6 PM 6 PM 6 PM

SATURDAY SWIM LESSONS* SATURDAY LESSONS ARE FOR BEGINNERS ONLY (45 min)

Session I Session II

Jun 22 - Jul 13 Jul 20 - Aug 10

8 & 9 AM 8 & 9 AM

*Classes may be combined or canceled based on the number or registrants **The class on July 4, 2013 will be moved to Friday, June 28.

SIMPSON POOL SUMMER SWIM LESSON SCHEDULE* Lessons run Monday - Thursday** (45 min)

Session I Session II Session III Session IV Session V

Jun 10 - June 20 Jun 24 - Jul 3** Jul 8 - Jul 18 Jul 22 - Aug 1 Aug 5 - Aug 15

8 & 9 AM 8 & 9 AM 8 & 9 AM 8 & 9 AM 8 & 9 AM

*Classes may be combined or canceled based on the number or registrants **The class on July 4, 2013 will be moved to Friday, June 28.

REGISTER NOW! Registration made in person must be paid for by cash or check only; or online by credit/debit.

Registration forms can be downloaded ahead of time using the Aquatics website:

lakelandgov.net/parkrec

IN PERSON City Hall is open 8:00 a.m. – 5:00 p.m.

Monday-Friday PUBLIC MEETINGS City Commission and Utility Committee meetings occur the first and third Monday of every month. The public is invited to attend or watch live on

Channel 615 (Brighthouse) or Channel 43 (Verizon FiOS) CITY COMMISSION 9:00 a.m.

UTILITY COMMITTEE 1:00 p.m.

IMPORTANT NUMBERS City Hall 863.834.6000 Lakeland Electric Customer Service 863.834.9535 Power or Water Outages 863.834.4248 Stormwater Hotline 863.834.3300 PAYING YOUR UTILITY BILL ONLINE www.lakelandelectric.com

BY PHONE 863.834.9535 IN PERSON Lakeland Electric has partnered with over 50 local businesses including area AMSCOT offices to accept your utility payment.

2012 ANNUAL DRINKING WATER QUALITY REPORT THE QUALITY OF DRINKING WATER TO OUR CUSTOMERS The City of Lakeland, Department of Water Utilities serves 53,307 metered accounts with a population of 167,777 people. In 2012, we distributed over 7.8 billion gallons of water to our customers.

WATER SOURCE Nineteen wells (13 wells at the T.B. Williams WTP and 6 wells at the C.W. Combee WTP) drilled 750 feet into the Floridan aquifer, cased and grouted 200 feet below the surface provide raw water to the City’s two lime softening plants. Utilizing a variety of treatment processes the operators control the blending of raw water with softened water to produce water with stability slightly on the scale forming side (utilizing Langlier’s Saturation Index as the primary parameter). After blending the water, it is then filtered utilizing dual media filters consisting of anthracite and sand. The finished water is then delivered to the transmission/distribution system using high service pumps to maintain system pressure. Chemical addition includes calcium hydroxide (lime) and polymer in the lime softening process, starch for sludge conditioning, fluoride for dental health, phosphate for calcium sequestration prior to filtration and chlorination to 1.7 ppm free chlorine residual for disinfection.

SOURCE WATER ASSESSMENT AND PROTECTION PROGRAM* Size of Assessment Area: For this community system, a 5-year ground water travel time around each well was used to define the assessment area. The 5-year ground water travel time is defined by the area from which water will

DEAR CITY OF LAKELAND CUSTOMER: The Safe Drinking Water Act (SDWA) requires that utilities issue an annual “Consumer Confidence” report to customers in addition to other notices that may be required by law. This report details where our water comes from, what it contains, and the risks our water testing and treatment are designed to prevent.

The City of Lakeland is committed to providing you with the safest and most reliable water supply.

Informed consumers are our best allies in maintaining safe drinking water. We are proud to report that the water provided by The City of Lakeland meets or exceeds established water-quality standards.

NATIONAL PRIMARY DRINKING WATER REGULATION COMPLIANCE For more information, or to request a copy of this report, call the City of Lakeland at (863) 834-6802.

The water plant operator on duty will be glad to answer any questions. Water Quality Data for your community water system is available at http://www. lakelandgov.net/water.

drain to a well pumping at the average daily permitted rate for a five year period of time.

Number of Wells: 19 The Department of Environmental Protection has performed a Source Water Assessment on the T.B. Williams and C.W. Combee Treatment Plants in 2011. The assessments were conducted to provide information about any potential sources of contamination in the vicinity of our wells. There are 15 potential sources of contamination identified for this system, all with a moderate range susceptibility level. The assessment results are available on the FDEP Source Water Assessment and Protection Program website at www.dep.state.fl.us/swapp.

AN EXPLANATION OF THE WATER QUALITY DATA TABLE The table shows the results of our monitoring for the period of January 1 to December 31, 2012 and includes test results in earlier years for contaminants sampled less than once a year. For contaminants not required to be tested in 2012, test results are for the most recent testing done in accordance with the regulations. The table on the right contains the name of each substance, the highest level allowed by regulation (MCL), the ideal goals for public health (MCLG), the amount detected, the usual sources of such contamination, footnotes explaining our findings, and a key, referencing units of measurement. Definitions of MCL, MCLG, MRDL and MRDLG are important.

MAXIMUM CONTAMINANT LEVEL OR MCL: The highest level of a contaminant that is allowed in drinking water. MCLs are set as close to the MCLGs as feasible using the best available treatment technology.

MAXIMUM CONTAMINANT LEVEL GOAL OR MCLG: The level of a contaminant in drinking water below which there is no known or expected risk to health. MCLGs allow for a margin of safety.

MAXIMUM RESIDUAL DISINFECTANT LEVEL OR MRDL: The highest level of a disinfectant allowed in drinking water.

MAXIMUM RESIDUAL DISINFECTANT LEVEL GOAL OR MRDLG: The level of a drinking water disinfectant below which there is no known or expected risk to health.

REQUIRED MONITORING TEST RESULTS TABLE

Key to Table: AL= Action Level | MCL= Maximum Contaminant Level | MCLG= Maximum Contaminant Level Goal | pCi/L = Pico curies per liter (a measure of radioactivity in water) | ppm= parts per million or milligrams per liter (mg/l) (One part by weight of analyte to 1 million parts by weight of the water sample) | ppb = parts per billion(One part by weight of analyte to 1 billion parts by weight of the water sample),or micrograms per liter (µg/L) | n/a= Does Not Apply | ND= indicates that the substance was not detected by laboratory analysis.

NON-SECONDARY CONTAMINANT TABLE Contaminant and Unit of Measurement

Monitoring Period Month/ Year

MCL Violation Yes/No

Highest Monthly Percentage

MCLG

MCL

Likely Source of Contamination

Microbiological Contaminants Total coliform bacteria: Highest Monthly Percentage is the highest monthly percentage of positive total coliform bacteria in one month.

Total Coliform Bacteria

09/2012

No

2.25%

0%

Naturally present in the environment. Public Notified

5%

** Results in the Level Detected column for radiological contaminants and inorganic contaminants are the highest average at any of the sampling points or the highest detected level at any sampling point, depending on the sampling frequency.

Contaminant and Unit of Measurement

Monitoring Period Month/ Year

MCL Violation Yes/No

Level Detected **

Range of Results

MCLG

MCL

Likely Source of Contamination

Radiological Contaminants Alpha Emitters (pCi/L)

1/1/201112/31/2011

No

1.7

ND - 1.7

0

15

Erosion of natural deposits

Radium 226 + 228 or combined Radium (pCi/L)

1/1/201112/31/2011

No

3.2

1.3 - 3.2

0

5

Erosion of natural deposits

Inorganic Contaminants Arsenic (ppb)

1/1/201212/31/2012

No

0.55

n/a

0

10

Erosion of natural deposits; runoff from orchards; runoff from glass and electronics production wastes

Barium (ppm)

1/1/201212/31/2012

No

0.005

n/a

2

2

Discharge of drilling wastes; discharge from metal refineries; erosion of natural deposits

Fluoride (ppm)

1/1/201112/31/2011

No

0.68

0.68

4

4

Erosion of natural deposits; water additive which promotes strong teeth; discharge from fertilizer and aluminum factories. Water additive which promotes strong teeth when at optimum levels between 0.7 and 1.3 ppm

Lead (point of entry) (ppb)

1/1/201212/31/2012

No

0.98

n/a

0

15

Residue from man-made pollution such as auto emissions and paint; lead pipe, casing, and solder

Sodium (ppm)

1/1/201212/31/2012

No

4.7

n/a

n/a

160

Salt water intrusion; leaching from soil

Stage1 Disinfectant / Disinfectant By-Products Rule Chlorine: Level Detected is the 2012 monthly average for residual Chlorine; Range of Results is the range of 2012 average monthly Chlorine residual level results (lowest to highest) at the individual sampling sites. TTHMs and HAA5s: Level Detected is the 2012 quarterly (or running annual) average: Range of Results is the 2012 results (lowest to highest) at the individual sampling sites.

Disinfectant or Contaminant and Unit of Measurement

MCL or MRDL

sampling (mo./yr.)

Violation

Detected

Range of Results

MCLG or MRDLG

MCL or MRDL

Likely Source of Contamination

Chlorine

1/01/20123/31/2012

No

1.30

1.25 – 1.39

MRDLG= 4

MRDL =4

Water additive to control microbes

Haloacetic Acids (five)(HAA5) (ppb)

1/1/20123/31/2012

No

16.3

14.67-17.90

N/A

MCL= 60

By-product of drinking water disinfection

TTHM [Total Trihalomethanes] (ppb)

1/01/20123/31/2012

No

28.6

28.40-28.70

N/A

MCL= 80

By-product of drinking water disinfection

Level

Range of Results

MCLG

MCL

Likely Source of Contamination

9.53-20.17

N/A

60

By-product of drinking water disinfection

N/A

80

By-product of drinking water disinfection

Dates of

Y/N

Level

Stage2 Disinfectant / Disinfectant By-Products Rule Contaminant and Unit of Measurement

Dates of sampling (mo./yr.)

Violation

MCL

Haloacetic Acids (HAA5)(ppb)

4/01/2012-12/31/2012

No

Total Trihalomethanes (TTHM) (ppb)

4/01/2012-12/31/2012

No

(Y/N)

Detected

15.30-54.20

Lead and Copper (Tap Water) Contaminant and Unit of Measurement

Dates of

sampling (mo./yr.)

AL Violation Y/N

90th Percentile Result

No. of sampling sites exceeding the AL

MCLG

AL (Action Level)

Likely Source of Contamination

Lead (tap water) (ppb)

1/2001212/2012

No

1.3

0

0

15

Corrosion of household plumbing; erosion of natural deposits;

Copper (tap water) (ppm)

1/2012 12/2012

No

0.25

0

1.3

1.3

Corrosion of household plumbing; erosion of natural deposits; leaching from wood preservatives

Water-Quality Table Footnotes: Although we ran many tests, only the listed substances were found. They are all below the MCL required.

REQUIRED HEALTH INFORMATION If present, elevated levels of lead can cause serious health problems, especially for pregnant women and young children. Lead in drinking water is primarily from materials and components associated with service lines and home plumbing. The City of Lakeland is responsible for providing high quality drinking water, but cannot control the variety of materials used in plumbing components. When your water has been sitting for several hours, you can minimize the potential for lead exposure by flushing your tap for 30 seconds to 2 minutes before using water for drinking or cooking. If you are concerned about lead in your water, you may wish to have your water tested. Information on lead in drinking water, testing methods, and steps you can take to minimize exposure is available from the Safe Drinking Water Hotline or at http://www.epa.gov/safewater/lead The sources of drinking water (both tap water and bottled water) include rivers, lakes, streams, ponds, reservoirs, springs, and wells. As water travels over the surface of the land or through the ground, it dissolves naturally occurring minerals and, in some cases, radioactive material, and can pick up substances resulting from the presence of animals or from human activity.

Contaminants that may be present in source water include: (A) Microbial contaminants, such as viruses and bacteria, which may come from sewage treatment plants, septic systems, agricultural livestock operations, and wildlife.

(B) Inorganic contaminants, such as salts and metals, which can be naturally-occurring or result from urban stormwater runoff, industrial or domestic wastewater discharges, oil and gas production, mining, or farming.

(C) Pesticides and herbicides, which may come from a variety of sources such as agriculture, urban stormwater runoff, and residential uses.

(D) Organic chemical contaminants, including synthetic and volatile organic chemicals, which are by-products of industrial processes and petroleum production, and can also come from gas stations, urban stormwater runoff, and septic systems.

(E) Radioactive contaminants, which can be naturally occurring or be the result of oil and gas production and mining activities.

In order to ensure that tap water is safe to drink, the EPA prescribes regulations, which limit the amount of certain contaminants in water provided by public water systems.

The Food and Drug Administration (FDA) regulations establish limits for contaminants in bottled water, which must provide the same protection for public health.

Drinking water, including bottled water, may reasonably be expected to contain at least small amounts of some contaminants. The presence of contaminants does not necessarily indicate that the water poses a health risk.

More information about contaminants and potential health effects can be obtained by calling the Environmental Protection Agency’s Safe Drinking Water Hotline at 1-800-426-4791Some people may be more vulnerable to contaminants in drinking water than the rest of the general population. Immuno-compromised persons such as persons with cancer undergoing chemotherapy, persons who have undergone organ transplants, people with HIV/AIDS or other immune system disorders, some elderly, and infants can be particularly at risk from infections. These people should seek advice about drinking water from their health care providers. EPA/CDC guidelines on appropriate means to lessen the risk of infection by Cryptosporidium are available from the Safe Drinking Water Hotline (800-426-4791).