The Most Prominent Microsoft Partners To Look At In 2023

Comprehensive Aspects Exploring

PACIFIC CONSULTING

Know-How

Editor's Note

Discovering the Macro Facilitators of Microso Services

Developments in modern technologies have reached

most of the business sectors while enhancing their operational efficiency. Narrowing down on the digital transformation, the digitalization process that involved the application of software solutions have enabled the improvisation of the workflow, quantifying the work, analyzing it and providing the platform for maximizing the business potential.

Microsoft, one of the largest software companies in the world, offers a gamut of software applications that have been empowering most of the business sectors. Microsoft has become almost synonymic to computers as it is one of the widely known, learnt, practiced and used software application—having played an important role in developing the digital mindset of most of the working population worldwide.

Today, MS Office is the widely used computer application in almost every industry and field, having established the foundation of digital working. Evolving beyond the basic office applications, Microsoft offers a versatile search engine Bing, Windows operating system, Microsoft 365, advanced Xbox games and the latest hi-tech Surface devices. The gamut of Microsoft is dynamic and enriches every aspect of business, learning, fun, gaming, and leisure, offering a very fulfilling and satisfying experience.

The developments in the Microsoft software technologies and its innovations in the business applications have been offering a versatile, safe and feasible platform that has redefined the business communication, working and supported in the growth of the business. The features of Microsoft 365 Cloud are vast and enriching business

organizations across the departmental functions. However, any business enterprise that wishes to implement the Microsoft applications can find it challenging due to its deep and diverse structure. This has led to the need for the established Microsoft partners or solution providers who can bridge the client business to the Microsoft applications and support in its implementation and training of the workforce towards the orientation for proper and effective working.

Highlighting the importance of these solutions, CioLook India is pleased to present its latest edition, The Most Prominent Microsoft Partners To Look At in 2023, that showcases the dimensions of these creative and innovative software experts.

Attached are a couple of interesting articles written by our in-house editorial team that will fuel your knowledge bank.

Have an engaging and inspiring read. Cheers!

Abhishek Joshi Deputy Editor

abhishek.joshi@insightssuccess.com

Pooja M. Bansal Editor-in-Chief

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February, 2023

Company Name

Featuring Piyus Kanti, CEO Cloudstrats

Ramendra Shukla, CEO and Rohit Mathur, Co-founder Exponentia.ai Pvt Ltd

Nilesh Kankariya, CEO Nsquare Xperts

Pacific Consulting Pvt Ltd

Mohit Kejriwal, Managing Director (MD)

Nitin Phansalkar, Owner SMEfocus Solutions

Brief

Cloudstrats provides outstanding solutions in automation, cybersecurity, and core analytics via well-defined applications of AI & ML, Cloud Computing, and Robotic Process Automation.

Exponentia.ai has offered its solutions to more than 60 enterprises across India, the UK, Singapore, UAE, and the US by establishing and implementing analytics and AI solutions.

With Microsoft Dynamics 365, NSquare is enabling companies to transform from reactive decision-making into modernistic proactive decision-makers with insights that let the workforce turn specific business processes into business benefits.

Pacific Consulting Pvt Ltd is an IT Consulting company practicing Microsoft Dynamics Solutions for various industries.

SMEfocus Solutions is a startup IT organization managed by highly ethical IT professionals with rich global experience.

PACIFIC CONSULTING

Ensuring Constant Connect with a Unified Business Control

Our core focus and expertise lie in the Services on platforms of Microsoft Dynamics NAV, Microsoft Dynamics CRM, Microsoft Dynamics AX, and Microsoft Dynamics 365 to clients across India.

Mohit Kejriwal Managing Director (MD) Pacific Consulng Pvt Ltd

The maxim ‘Unity in Diversity’ is realized in

modernistic technologies like Microsoft that enable leading business consultancies akin to Pacific Consulting Pvt Ltd (PCPL) to offer innovative, simple, easily accessible, and seamless ERP solutions such as the latest inclusion in Microsoft’s array called Dynamic 365 Business Central

In the words of Mohit Kejriwal , the Managing Director (MD) of Pacific, “ Build and optimized for small and medium businesses, Dynamic 365 Business Central is an application for companies that have outgrown their entrylevel business applications .”

Further explaining, Mohit says that growing businesses often outgrow their basic accounting software or legacy Enterprise Resource Planning (ERP) systems that cannot handle increased inventory and transactions, lack integration with other line-of-business systems, and have reporting limitations. Businesses are also challenged with the logistics of providing services that have more scalability, increased mobility, and availability in the cloud.

Turning the Wheel

Pacific Consulting Pvt Ltd is an IT Consulting company practicing Microsoft Dynamics Solutions for various industries. Mohit shares, “ We leverage Microsoft’s ERP and CRM solutions to help clients connect their entire business and achieve their organizational goals. Today we have the largest consulting team in western India for MS Dynamics 365 and are trusted by some of the largest accounts .”

Pacific Consulting is composed of a group of young pioneers organized to turn the wheel toward a new horizon. Mohit says their consultants are industry experts who offer professional advice, guidance, and actionable answers to unsolved questions. “We offer a broad range of services and professional expertise. Our consultants and developers understand the business need and align our technology with clients’ business and strategies.”

Microsoft Dynamics 365

“We focus our potential on assisting our clients to accelerate their profits through well-managed and advanced Systems.”

PCPL is an IT/ITeS firm specialized in providing Microsoft Dynamics Products and Services, including their Implementation, Upgradation, Enhancements, and

Licensing. “ Working with the most motivated and efficient team, we work in tandem with diverse organizations across different industries to provide tailor-made solutions to suit their needs ,” says Mohit.

He says they can assert, with pleasure, that they are growing each day rapidly and can recognize themselves among the leaders in terms of service and quality of Microsoft Dynamics Solutions. “ Along with focusing our passion on our Clients’ needs, it is of critical importance to be appreciated by them. This appreciation is our Holy Grail which we aspire to achieve .”

The Pacific team strives to redevelop and renew internal strategies to match client expectations. “ Our workforce is our most valuable asset and is the pillar in our journey to continued Success and Prosperity ,” claims Mohit.

On a Journey of Your Success

According to Mohit, they offer a wide range of services and products. Their product line of Microsoft Dynamics 365 includes Business Central, Finance, Sales, Service, Finance, Power App, and Power BI. Their services include Implementation, Support, Integration with third-party applications, enhancements as per customer requirements, cloud migration, and managed IT services.

“The services that we offer enhance the core business of our clients,” he says, adding, “In this competitive world, it is of prime significance to deliver beyond our client’s expectations. We identify the challenges of the existing system and processes while implementing the project. Also, a major focus of our team is to standardize the business process in the system with minimum customization.”

Sharing more about Pacific’s wide range of products, Mohit says,

Microsoft Dynamics 365 is a cloud-based CRM platform that focuses on customer relationships of different organizations. It unifies the capabilities of CRM Business Software and ERP Systems and works seamlessly across multiple business modules, including Sales, Marketing, and Service Modules.

Dynamics 365 combines previous versions of Microsoft Dynamics with additional features, including Microsoft Flow and Microsoft Power Apps. It is a perfect fit for any role, business, or industry, and you pay only for what you

Our consultants and developers understand the business need and align our technology with clients’ business and strategies.

Our workforce is our most valuable asset and is the pillar in our journey to continued Success and Prosperity.

require. Very simple to use, it also enables you to grow with additional capabilities and easily run your business. Microsoft Dynamics 365 allows itself to adapt and innovate in real time with a simple interface to compose, modify and extend processes.

Mohit says, “Its capabilities include Interactive Service Hub, Customer Segmentation, Campaign Planning and Execution, Analytics and Reporting, Forecasting and Sales Analytics, Service Scheduling, Powerful Tablet Applications, and Interactive Business Intelligence.

Microsoft Dynamics 365 Finance and Operations has two applications –

Dynamics 365 Finance and Dynamics 365 Supply Chain Management – to offer you more flexibility to adapt the capabilities you need when you need them. With D365 Finance and SCM, you can streamline production planning and distribution operations with uniform visibility across the entire supply chain. This ERP application has enhanced features to automate warehouse, transportation, inventory, and vendor management business processes, leading to increased profitability and productivity.

D365 Finance

Drive strategic financial decisions with AI, including indepth reporting capabilities, financial intelligence, and embedded real-time analytics.

Flexible and agile financial reporting that supports multiple legal entities and currencies in a single instance.

Monitor global financial operations in real-time, predict outcomes and make data-driven decisions to drive business agility and growth.

Capabilities:

Ÿ Accurately project your cash flow

Ÿ Reliably predict customer payments

Ÿ Adapt quickly with intelligent budget proposals

Ÿ Close books faster and simplify financial management

D365 Supply Chain Management

Build an adaptable supply chain that automatically reacts to challenges using real-time visibility, agile planning, and business continuity.

Predict demand using AI and make stock decisions with priority-based supply planning in near-real time,

eliminating stockouts and overstocking.

Streamline procurement processes and improve cost management by using supplier collaboration portals and linking to supplier catalogues.

Build agile manufacturing processes using the Internet of Things (IoT) and mixed reality while working with your existing manufacturing execution systems.

Expedite delivery times by optimizing stock, automating warehousing operations, and increasing throughout.

Perform proactive equipment maintenance to reduce downtime and enhance stock accuracy with automated cycle counts to maintain operational excellence.

Microsoft Dynamics 365 Business Central is an intuitive and scalable all-in-one ERP solution. You can make more informed decisions with Dynamics 365 Business Central as it connects data across accounting, sales, purchasing, inventory, and operations; streamlining your processes while improving your customer interactions.

With corresponding data from reports, charts, and Microsoft Power BI dashboards across finance and accounting, sales, purchasing, and inventory, your business is proactive about financial health.

Achieve a complete view across operations, purchasing, manufacturing, stock, and warehouse management.

Business Central is a business management solution for small and mid-sized organizations that automates and streamlines business processes and helps you manage your business. Highly adaptable and rich with features, Business Central enables companies to manage their business, including finance, manufacturing, sales, shipping, project management, services, and more. Companies can easily add functionality relevant to the region of operation, customized to support even highly specialized industries. Business Central is fast to implement, easy to configure, and simplicity guides innovations in product design, development, implementation, and usability.

Microsoft Dynamics 365 Customer Engagement

Microsoft Dynamics 365 Customer Engagement (CE) (formerly known as Microsoft Dynamics 365 Customer Relationship Management – CRM) is designed to help you manage your client relationships by streamlining your processes, centralizing client information, providing

analysis, and enabling responsive customer service. As a leading cloud-based business solution, this application is built to enhance the efficiency of your sales and marketing teams with data analysis, intelligent insights provided by business intelligence, and campaign management.

Ÿ Better customer segmentation

Ÿ Improved customer retention

Ÿ Advanced data security and compliance outcomes

Ÿ Enhanced knowledge of your customers

Ÿ Much deeper engagement

Microsoft Power Apps

Microsoft Power Apps allows you to build web and mobile applications with zero or minimal code, thus empowering you to turn your ideas into feature-rich apps that can digitally transform your processes, resolve business problems, or enhance business value. You can interact with intuitive visual tools that do not require code, work faster with a platform that enables data integration and distribution, and extend the platform with building blocks for professional developers.

Microsoft Power BI

Microsoft Power Platform is an intuitive, collaborative, and extensible platform of low-code tools that makes it easy to create efficient and flexible solutions for your business.

Discover actionable insights from data across the organization. Share insights through data visualizations. Make reports and dashboards that enable you to make

informed decisions quickly. Display data that makes sense to users. Built-in governance and security allow businesses to focus on using data.

Towards New Horizons…

Mohit highlights their significant services: implementation, support and services, and ancillary services.

Implementation is the quintessential phase of any project . PCPL is indispensable in understanding the client organization’s mission before the project’s commencement.

“Support Activities form an important function of our Organization . Our principal emphasis is on this aspect,” he says. Post implementation, maintaining the system as per the changing needs, laws, and the environment becomes the primary role of any vendor.

Ancillary Services are offered by PCPL in the form of various additional services to provide a one-stop solution to its clients for all their needs. “ These services include Systems Audit, Server Management, Licensing Services, Application Consultancy, Custom Application Development, and Mobile Application Development ,” says Mohit.

According to Mohit, the major challenges an IT consulting firm faces are increasing competition, constant change in client behaviour, and profitability. Also, the global changes brought by the pandemic put significant pressure on consulting business. “To survive this, we are rapidly reacting to changing environment and adopting new strategies internally. We try to understand the current struggles faced by the company and our employees and plan our vision accordingly.”

Knowledge is Power

“Increasing our knowledge has always given us the edge over our competitors. To be the best in your domain is the key in this industry. We ensure that our consultants are well trained and updated with the latest information on all the products, so they are always ready to face the client.”

Technology is ever-changing, and there is always something new in the market; it is of prime significance to remain on top of this to gain command. Along with mounting economic issues and constantly changing business climates, organizations must adapt to changes within their respective market and internal demands. “We

We focus our potential on assisting our clients to accelerate their profits through well-managed and advanced Systems.

keep a sharp eye on the trends that influence our services and employees.”

While in the service industry, managing personnel has a huge implication. Finding qualified and trained consultants and retaining reliable employees is a constant struggle. “We are focused on developing custom strategies that help us attract the right talent, and by far, it has worked for us in retaining our potential senior employees.”

Mohit further mentions that today’s remote and hybrid team management is yet another question raised in their business for a few years now. “Keeping up with our efficiency and productivity has been a constant grind. To achieve our goals with our team, we are clear with our expectations.

We thrive each day to frame solutions and develop innovative strategies to identify customer pain points to improve our customer experience,” he adds.

Transforming Dreams into Future Reality

In his advice to budding entrepreneurs aspiring to venture into the software solution space, Mohit says that the entrepreneurial path is not easy but “Embark on a journey that you believe in.” The focus has to be clear. “We knew the market and the requirement that clients had, and we built our marketing strategies on the same.”

Also, it is advisable not to cluster everything at once. Step by step journey leads toward great success. Look to create something that is needed and important for clients. It is not what you wish to sell but what the customer wishes to buy. Your solution should make sense and help the customers with their discomfort.

While the work is in place, look for feedback to understand the gap or to realize if your service is up to the mark. Create something that has differential value over your competitors.

On envisioning scaling brand Pacific’s operations and offerings in the future, Mohit reveals that new challenges, market shifts, and opportunities are part of the growing economy today. Microsoft has now launched a new business solution portfolio ‘Dynamics 365.’ Microsoft Dynamics 365 is a set of cloud-based intelligent applications that help organizations run more efficiently. “ With Microsoft, we have now embraced new technologies and services .”

Customers want cloud and mobile solutions, so the focus has moved to possibilities and not limitations. “We are

ready to combine digital transformation, intelligence, and mobile applications to create projects which deliver business value to the customer.”

Mohit further says that they are training their professionals/consultants to tackle different industries in this ever-changing market. The future projects will be more complex and competent but, “ We are matching the pace to deliver the best of our solutions. Future is automation and Microsoft is projecting it well and is constantly enhancing the product functionality ,’ he concludes.

The Most Prominent Microso Partners To Look At In 2023

Cloudstrats

The Powerhouse of AI-based Business Transformation

Businesses today have adapted to modern industry paradigms – process optimization, business innovation, product research, and cutting-edge technologies. Technological advancements have broadened the scope and depth of business efficiency, allowing it to extract more potential, explore more opportunities, and attract larger business volumes.

The role of AI&ML powered Microsoft Solutions in business operations has elevated them with accurate analytics, empowering business leaders in efficient decision-making, increasing overall productivity, assisting in work operations, and maximizing business revenues.

Being one of Microsoft’s most trusted partners , Cloudstrats has emerged as one of the leading business transformation tech-firm by providing outstanding solutions in automation, cybersecurity, and core analytics via well-defined applications of AI & ML, Cloud Computing, and Robotic Process Automation.

Cloudstrats, led by the dynamic and visionary CEO Piyus Kanti , has scaled incredible growth through its effective and business-boosting solutions. The organization has made its inspiring mark through innovative technological applications in empowering the modern business sector.

Piyus elaborated on the organization, his journey, initial inspirations, challenges overcome, and how he has pivoted Cloudstrats to the heights it is today in an engaging meeting with the CioLook India team.

Please brief our audience about Cloudstrats, its USPs, and your position as one of the best Microsoft Partners.

Cloudstrats is an Indian exponential technology product company offering artificial intelligence platforms powered by analytics and automation. Born in India, our products help our customers use computer vision, speech, and text solutions to solve real-world problems. Our innovations

fuel the Indian dream of Atmanirbhar Bharat to accelerate population-scale digital transformation in our country and the world. These platforms leverage deep learning, NLP, and ML to assist government and enterprise entities in achieving their long-term development goals in several industries, including citizen services, public safety, education, health, transportation, etc. Our marquee projects cover Command Control Centers, eGovernance, Grievance Redressal, Data Hubs, Fraud Detection, and Health Systems.

The company has a customer-centric focus and deals with Enterprise and Government organizations for AI (Artificial Intelligence) and Analytics solutions powered by the Cloud. It has partnerships with all leading OEMs (Original Equipment Manufacturers) to supply customers an only one source of accountability for their IT (Information Technology) infrastructure. We are known for their agility, timeliness, quality, and reliability; we focus on BFSI, Energy and Utilities, Manufacturing, and Healthcare verticals.

We are Microsoft Gold partners and have delivered the intrinsic value that Microsoft products bring to the table via direct sales or as a part of our indigenous solutions, which provides tailor-made solutions in automation, app modernization, and AI/analytics-based custom solutions. We are a part of most leading partner programs with Microsoft and implementing plans that maximize revenue and profits.

Tell us more about the offerings of Cloudstrats and what aspects make it stand out in the cutthroat competition.

Our firm offers customer-centric products that are tailormade to their requirements; we understand the problem statement and provide

Ÿ Customized solutions,

Ÿ Making their life easier,

We are a part of most leading partner programs with Microsoft and implementing plans that maximize revenue and profits.

PIYUS KANTI | CEO | CLOUDSTRATS

Ÿ Partnering through the journey, and Ÿ Maintaining long-term association with the customers.

We build solutions for the government’s ongoing projects like Smart cities, healthcare management centers, command control centers, fraud detection, smart governance, cyber security, and many more.

Our technical expertise and ability to integrate innovative technologies with various OEMs in the market, especially Microsoft, enables us to provide Cloud services and facilitate consolidation, capacity on demand with robust compute, and other cloud resources, allowing our customers to embark on their Digital Transformation journey confidently.

We are known for our agility in delivering quality solutions, our in-house tech capability is an added advantage, and our ability to understand the customers’ business as well as they do, if not more, gives us the edge over our competition.

Please brief us about your software industry journey and how you have made Cloudstrats excel in its niche.

I am a serial technology entrepreneur, product evangelist, and investor. I am the founder of Cloudstrats, an AI product

company that helps accelerate transformation. I have over 20 years of experience building innovative products in exponential technologies and cybersecurity domains. My journey includes varied consulting engagements, working with Fortune 50 companies and top investment banks. My charter is to give back to society with innovative solutions that make life easier and help address existing global problem areas with replicable and scalable technology solutions.

As a critically acclaimed technology leader, I have developed a penchant for technology and a solution mindset, enabling me to look at a situation and show how technology can best address it. The firm started its journey as a managed service provider, along with consulting. As we grew, so did our partner ecosystem. Once we proved our credibility, nothing stopped us from that point. Our customer-first philosophy has kept us going and led us to our destiny as a company recognized for impact custom solutions that address the biggest global challenges. Currently, we focus on the four major verticals –Healthcare, BFSI, Energy & Utilities, and Manufacturing with the motive of transforming these sectors digitally.

Being an experienced leader, please share your opinion on how adopting modern technologies like AI and ML affects the software solution space and how Cloudstrats adapts to the change.

At Cloudstrats, in Artificial Intelligence (AI) practice, we’re conducting research that advances the state-of-the-art in the field, applying AI to products and new domains, and developing tools to ensure it offers simplified real-world applications. We have developed indigenous cognitive solutions that solve complex problems in a manner that simulates human intelligence. AI leverages sensors, networks, communication devices, and human input data, related to AI is Machine Learning (ML), which uses algorithms to analyze, process, and learn from massive amounts of data, recognizing patterns and trends in ways that support human decision-making. AI and ML applications are in all the industry verticals:

Healthcare: Applications in healthcare to improve patient outcomes, clinical effectiveness, and the speed and accuracy of diagnosis.

Energy & Utilities: Artificial intelligence (AI) and machine learning are already being utilized in the energy sector to build intelligent power plants, optimize costs and

consumption, develop predictive maintenance models, enhance field operations and safety, and energy trading.

BFSI: Machine learning skills are accustomed to optimizing banking service procedures and making fraud detection more dependable. It enhances risk management and money laundering more successfully while personalizing customer care. The unified customer profile summarises the automation flow and intelligence required to orchestrate processes.

Manufacturing: Manufacturing businesses can adhere to rules and industry norms using AI and ML. It facilitates root-cause analysis and extends the useful life of the equipment. On the other hand, unplanned downtime has been difficult to avoid and has been simplified using ML and AI in production. Additionally, the best AI-enabled design is necessary for efficiency and waste reduction.

The considerable influence of AI and ML has allowed us to comprehend how we have developed alongside the research and used it in our AI products and services.

Considering the current industry scenario, what challenges do you face, and how do you drive Cloudstrats to overcome them?

As a startup, thanks to the government’s focus and support ecosystem, we have gained considerable ground in terms of the opportunities available and industry-relevant use cases to address. However, large industrial projects are still something that we struggle to take part in.

Our partner ecosystem and consortium participation help us with the same, where multiple organizations get together to supply the required solution to prospective customers. We have also embarked on the journey of empanelment and capacity building to further our participation in larger projects, helping us enhance our brand’s visibility and the impact of our work.

What would be your advice to budding entrepreneurs aspiring to venture into the software solution space?

The most crucial advice for entrepreneurs is to follow your heart even when you know that it may not work or when the odds are stacked against your vision. I personally follow our motto of #DreamBelieveAchieve and feel it’s important for people to drive themselves to innovate and challenge the status quo. India is slowly becoming the land of opportunities, and nothing can stop an entrepreneur from

succeeding if he truly works hard to achieve his goals.

Leadership, a learning mindset, and the ability to execute well are the key skills entrepreneurs should focus on. An idea is only valuable once we know how to execute it well. The entrepreneur needs to be a risk-taker, eager to invest in worthwhile projects, and knowledgeable about expanding a firm effectively and efficiently.

How do you envision scaling the operations of Cloudstrats and its offerings in the future?

We have a global vision to be recognized as a preferred partner of choice for the execution of innovative solutions that are easily replicable and scalable. While India will always be our prime focus, we will soon expand our footprints into EMEA (Europe, Middle East, and Africa) and US regions through partnerships and business development efforts.

As we usher in the era of convergence of technology, the world is increasingly becoming boundaryless, and our AI and analytics-based Make in India solutions are geared to capture the interest of a global audience.

Drones for defense, agriculture, or prohibition departments, triage and early identification of diseases for the medical fraternity, process optimization in the manufacturing industry, or fraud and anomaly detection in the finance industry— are all parts of our growth vision.

As technology advances, businesses constantly

search for innovative ways to increase productivity and profitability. One of the most exciting solutions currently available is Microsoft's suite of immersive technologies. These technologies offer an immersive, interactive experience that can revolutionize how businesses operate.

A study by Mckinsey shows that by 2024, most undertakings will try to have $8 out of each $10 for IT facilitating go toward the cloud, including private cloud, framework as a help Infrastructure as a Service (IaaS), stage as an assistance with Platform as a Service (PaaS), and programming as an assistance also known as Software as a Service (SaaS).

Microsoft Azure has quickly become the most popular option for businesses moving their apps and data to the cloud. Azure is used by more than 95% of Fortune 500 companies. Regarding assisting businesses with continuity management, resilience building, and remote working, Microsoft Azure Cloud Services are of the utmost importance.

Let's delve in and learn more about immersive solutions and their benefits!

of

Comprehensive Aspects

What are Immersive Solutions?

Before we dive into the benefits of Microsoft's immersive solutions, let's define what they are. Immersive technologies are computer-generated environments that simulate the user's presence in a virtual or augmented world. These environments can be fully immersive, such as virtual Reality, or partially immersive, such as augmented Reality. Microsoft has developed a suite of immersive technologies that include Windows Mixed Reality, HoloLens, and Microsoft Mesh.

Windows Mixed Reality is a fully immersive technology that combines virtual and augmented Reality to create a seamless experience. It uses a headset and motion controllers to allow users to interact with digital objects and

environments as if they were physically present. HoloLens, on the other hand, is a mixed-reality headset that enables users to see and interact with holograms in the real world. It's designed primarily for enterprise use cases such as product design, training, and collaboration. Microsoft Mesh is a cloud-based platform that enables multi-user, crossdevice collaboration in mixed-reality environments.

Benefits of Immersive Solutions

Now that we understand what immersive solutions are, now let us know the benefits that Microsoft's suite of immersive technologies can offer.

Enhanced Collaboration and Communication

One of the most significant benefits of immersive solutions is their ability to enhance collaboration and communication between team members. Microsoft's immersive technologies allow team members to work together in a shared virtual environment, regardless of their physical location. It can be particularly useful for businesses with remote or geographically dispersed teams. For example, employees can collaborate on a product design in real-time, even in different parts of the world.

Improved Productivity

Immersive solutions can also help improve productivity by providing a more engaging and interactive working method. Research has shown that immersive technologies can help people learn and retain information more effectively than traditional training methods. This can be particularly useful for businesses that require regular training or onboarding of new employees. For example, a company can use virtual Reality to simulate a real-world scenario and train employees to handle it.

Cost Savings

Another significant benefit of immersive solutions is their potential to save businesses money. For example, virtual Reality can simulate a physical environment, such as a factory or warehouse, without the need for expensive equipment or facilities. This can be particularly useful for businesses that need to train employees to use complex machinery or equipment. Additionally, by enabling remote collaboration and communication, immersive technologies can reduce travel costs and save time.

Enhanced Customer Experience

Immersive technologies can also give businesses a unique opportunity to enhance the customer experience. For example, a retailer can use Augmented Reality to enable customers to try on clothes virtually without the need to visit a store physically. This can provide a more convenient and personalized shopping experience, which can help drive sales and customer loyalty.

Competitive Advantage

Finally, immersive technologies can give businesses a competitive advantage by enabling them to differentiate themselves from competitors. By leveraging immersive technologies, businesses can provide unique and innovative solutions that set them apart from others in their industry. This can help attract new customers and retain existing ones, increasing profitability.

In a nutshell, Microsoft's suite of immersive solutions offers a range of benefits that can help businesses enhance collaboration and communication, improve productivity, save costs, enhance the customer experience, and gain a competitive advantage. As immersive technologies continue to evolve and become more accessible, it's clear that they play an increasingly important role in the future of work.

It's up to businesses to stay ahead of the curve and embrace these solutions to unlock their full potential. By leveraging Microsoft's immersive technologies, businesses can transform their work and differentiate themselves in a crowded market. The benefits of these solutions are numerous, and it's clear that they have the potential to revolutionize the way businesses operate.

- Shreyasi Shelke

The Most Prominent Microso Partners To Look At In 2023

Transforming Businesses with the Power of Arficial Intelligence

Businesses in today’s world are heavily reliant on

data generated continuously in every operation. The data can be vital in generating significant business insights, allowing business leaders to make more informed decisions. Yet, the constant inflow of data is already complicating matters to the point where manual and even digital analytics and interference cannot be relied on completely.

Modern Artificial Intelligence (AI) technological applications have simplified data analytics and empowered business organizations in identifying crucial aspects of the business. As a result, management can make timely and wise decisions in developing business strategies that are more customer-centric, save money, and streamline processes.

Established in 2014, Exponentia.ai was formed with the objective to offer this AI-tech marvel of solutions for leveraging the power of data. From thereon, Exponentia.ai has built a reputation in the field of data and analytics thereby emerging as a leading AI-Tech firm in India. So far, Exponentia.ai has offered its solutions to more than 60 enterprises across India, the UK, Singapore, UAE, and the US by establishing and implementing analytics and AI solutions.

With the objective of supporting business organizations through data-driven AI innovations, Ramendra Shukla, CEO started Exponentia.ai, with Co-founder, Rohit Mathur

The Saga of Business Acceleration

Exponentia.ai is a global award-winning company, that accelerates the data-to-action journey providing end-to-end

data management solutions and services for business enterprises. The organization is structured with a team of more than 220 exponents and is a trusted partner for several Fortune 1000 client organizations across India, the UK, and Singapore.

Exponentia.ai was founded in 2014, with the aim to enable (Banking Financial Services, and Insurance) BFSI companies to derive insights from data. Over the years, Exponentia.ai has strategically positioned itself as a onestop data management Solution Provider for clients in the BFSI and other industry verticals.

The company uses Azure and Power BI Certified resources and a COE focused on MS practice. It implements MSrelated services not just in India but also in the UK, and Singapore. Exponentia.ai leverages Microsoft stack for Data Engineering, setting up and automating Data Warehouses and Data Lakes while ensuring Data Governance, and Data Visualization for actionable insights for Business Users across a large client base. These strengths position it as one of the leading MS Partners in India.

The Company has also developed proprietary products such as OneTap - a sales enablement platform that leverages Microsoft Azure stack and other Microsoft Services, which through conversational intelligence helps in managing the large sales teams and ensuring learning enablement, and productivity, hence, enabling them to achieve their targets.

Its commitment to delivering value has been recognized through several accolades such as

Ÿ Qlik Innovation Award ,

Ÿ Excellence in Business Process Automation Award ,

Ÿ Qlik Partner Award , and recognition among

Ÿ The Top 10 Analytics Companies by Analytics Insights

Partnering in Data Analytics

The biggest USP of Exponentia.ai is that it offers end-toend data management solutions, offering services, encompassing the entire data-to-action journey of enterprises. Its clients see it as their thought partner in their data analytics journey, rather than just a service provider who works in siloes on one aspect only.

It offers data services advisory, data ETL and modelling, ODS, delta lake and data warehouse creation, and data governance solutions focusing on data dictionaries, and data marketplace. Once the data is organized, it implements dashboards/reports on Power BI as part of its active intelligence offering, as well as predictive and embedded analytics. The Exponentia.ai team also implements data alerts, automation, and omnichannel integration of Power BI with Teams and WhatsApp.

Over the years it has developed a proprietary product –OneTap, a sales intelligence platform that analyses each customer conversation and generates insights for faster deal closure. The platform relies on Azure Databricks stack for NLP speech/voice-to-text conversions and runs ML algorithms to generate insights for sales reps and sales leaders.

Furthermore, it has developed several knowledge accelerators such as NLP for insights from BI dashboards, a nudge engine for sending ML-based insightful and actionable notifications, a conversational analytics engine to derive insights from speech and text data, omnichannel integrations (Alexa, WhatsApp, etc.), alerts and workflow automation, migration to cloud/modern BI tools frameworks, MLOps framework etc.

A Passionate Tech-Expert

Ramendra the Co-founder , and CEO , has over 20 years of experience in leading Data Analytics and Digital Transformations. He began his professional journey with i2 Technologies as a Global Solutions Consultant for SCM software products. He was also associated with Infosys, Concept Management Consulting Limited, and UEM Group in techno consulting and business leadership roles.

An MBA from ISB, Hyderabad, and BE from BITS, Pilani, Ramendra is a hands-on leader and has been engaged in working with clients across Insurance, Fintech, CPG, and Infrastructure Industries amongst others. At Exponentia.ai, Ramendra has championed the use of modern technologies to develop new solutions per the client’s needs. He has been

instrumental in driving Exponentia.ai towards end-to-end data management solution offerings, sales intelligence, and conversational intelligence solutions for large enterprises.

Leveraging Technologies, Boosting Businesses

Modern technologies like AI and ML have enlarged the scope of features and needs software solutions can help address. All AI and ML use cases for most organizations primarily revolve around revenue maximization, cost reduction, improving operational efficiency and leakage reduction. There is a need to have one or more of these models in-built into the software solutions being taken to market.

Ramendra provided the example: on the OneTap offering, Exponentia.ai has leveraged Azure Databricks’ for Voice Analytics and ML models for conversational intelligence. These capabilities have helped it to develop proprietary features to address the sales intelligence needs of enterprises.

Exponentia.ai has always been at the forefront to incorporate modern technologies in its solutions. Since its inception in 2014, the company has been leveraging AI and ML for its products/solutions. It has developed a BOT for data analytics by leveraging NLP in 2018, a nudge engine for sending ML-based insightful and actionable notifications, a conversational analytics engine to derive insights from speech and text data, omnichannel integrations (Alexa, WhatsApp, etc.), and alerts and workflow automation.

Countering Challenges through Data Solutions

Talking about the challenges, Ramendra says theirs are quite similar to anyone in the industry. Tech crunch and convincing clients and prospects to migrate to the cloud are the key ones.

To address the qualified tech shortage, Exponentia.ai has partnered with universities – it scouts for the best engineering talent and provides them with the required training and certification before gradually easing them on POCs and then actual projects.

To showcase the value proposition and advantages of cloud solutions, Exponentia.ai invests in Hackathons/POCs to demonstrate the value and impact of the proposed cloud solution. This has helped it address and allay concerns, especially regarding the reluctance of going on the Cloud because of data security, Data localization, and local DR

We are a part of marketplace and partner programs with Microsoft and implementing plans that maximize revenue and profits.

availability for its BFSI customers. It has been able to convince a few of its customers to adopt cloud solutions.

Enlightening Wisdom

Ramendra advised the budding professionals to understand their core strengths and at the same time identify unmet or latent customer needs. “ This will help them to zero down on a product/service to develop and focus on .”

Secondly, according to him, a “cloud-first strategy” may be more advisable for them, given the growing popularity of cloud-based offerings.

Ramendra further highlighted on building and strengthening OEM partnerships and focusing on product development and offering solutions as a service will help them to create their IP and have consistent cashflows.

Scaling Higher

Exponentia.ai’s future plans are two-fold - one focused on leveraging and developing its solutions and the second on geographic expansion.

Ramendra expressed, “We want to further develop our endto-end data management offerings and be part of Enterprises’ “Data to Actions” journey. We also plan to continue developing new products that help address specific industry requirements – for example, our Sales enablement platform OneTap, which relies on the Azure stack for its features.”

Revealing the company’s plans for scaling its operations globally, he quipped that Exponentia is looking to expand its Indian penetration and grow its presence in Singapore, the UK and enter the US market.

“ We are also looking to strengthen our partnership with Microsoft and the associated OEM partners such as Databricks and Snowflake ,” he concludes .

and

How is Technology Enhancing Business Operations Expanding Organizational Growth Virtually?

Technology has become essential for businesses to enhance their operations and expand their organizational growth virtually. Technology advancements have revolutionized how businesses operate, communicate, and interact with their customers. Technology has become an important component of every business strategy, from automating repetitive tasks to analyzing data.

When harnessed correctly and embedded as a part of your strategic plan, as technology can significantly increase your organization's success. Most of the cases, the use of technology may be the progression of the processes you have in place already. However, others may call for adjustments to reap the benefits of business technology optimally.

Let's dive in and learn how technology is enhancing business operations and expanding organizational growth virtually

Automation of Repetitive Tasks

One of the most significant benefits of technology for businesses is automation. Automation technology can automate repetitive tasks that are time-consuming and tedious, such as data entry, invoicing, and inventory management. By automating these tasks, businesses can

reduce errors, save time, and free up resources to focus on more critical tasks.

For example, businesses can use customer relationship management (CRM) software to automate their sales processes, including lead generation, lead tracking, and follow-up. This technology can also help businesses manage customer data and provide insights into customer behavior and preferences.

Improved Communication and Collaboration

Technology has also revolutionized how businesses communicate and collaborate with employees and customers. With the advent of video conferencing, remote work has become more accessible than ever. Employees can now work from anywhere worldwide and remain connected with their colleagues and customers.

Moreover, technology has made it easier for businesses to communicate with their customers through social media, email, and chatbots. This has improved customer service by providing instant responses and personalized interactions.

Data Analysis and Insights

Technology has also made it easier for businesses to collect, analyze, and interpret data. With the help of data analytics

tools, businesses gain insights into customer behavior, market trends, as well as business operations. This information can be used to make informed business decisions, develop effective marketing strategies, and identify new growth opportunities.

For an instance, businesses can use data analytics to track website traffic, analyze customer demographics, and measure the effectiveness of their marketing campaigns. This information can be used to optimize their website design, target specific customer segments, and improve their overall marketing strategy.

Virtual Reality and Augmented Reality

Virtual reality (VR) and augmented reality (AR) are rapidly gaining popularity in the business world. These technologies could be used to create immersive experiences that engage customers and improve the customer experience. For example, businesses can use VR and AR to create virtual showrooms or product demos, allowing customers to experience products before purchasing.

Moreover, VR and AR can also be used for employee training and development. Businesses can use these technologies to provide employees with realistic training simulations that improve their skills and knowledge.

Cloud Computing

Cloud computing has become an important technology for businesses of all sizes. It allows businesses to store and access their data and applications over the internet, eliminating the need for physical servers and IT infrastructure. This technology offers businesses several benefits, including reduced costs, increased scalability, and improved data security.

Moreover, cloud computing makes it easier for businesses to collaborate and share data with employees and customers. By using cloud-based applications, businesses can provide employees and customers with secure access to important data and information anywhere in the world.

Make Use of Productivity Apps

A worker and a businessperson are known by their tools. The uplifting news for proprietors and directors is that they can utilize efficiency applications profited by innovation: tools that can lower costs while increasing business productivity. You only need a mobile device to install apps

like Slack, Trello, Podio, Basecamp, Asana, and many others.

Many of these applications are ultimately offered free to a specific degree of administration, which can be matched up with their work area forms. These efficiency applications will finish the right things, absent much strain, and with a moderately brief period contributed.

Benefit from Web-Based Payments

Online payments sent and received by businesses are made possible by web-based payment systems. Because of numerous instalment choices and their adaptability perspective, electronic instalment has empowered numerous organizations to get new client sections. This is because offering various web-based payment options increases the number of customers who prefer that payment method.

Make Use of Software for Backups

Malicious software and hackers are destroying businesses all over the world. Most businesses that suffer from a data breach lose customer confidence and brand reputation. A data breach can have devastating consequences for businesses of any size.

Maintain your vigilance as an executive or owner by purchasing recovery and continuity tools and enterprise backup software. These are software and file detection tools that make use of artificial intelligence (AI).

In Conclusion

As we already know, technology has become essential for businesses to enhance their operations and expand their organizational growth virtually. Technology has significantly revolutionized how businesses operate and interact with their customers, from automation to data analysis. By embracing these technologies, businesses can improve their efficiency, productivity, and customer experience, leading to increased growth and profitability.

- Shreyasi Shelke

While Customer engagement, Automation and

Insights are vital towards plethora of digital transformation, right from getting organized, to future readiness, Microsoft Dynamics 365 - a proven and adept platform that caters to evolving business needs, which brings endless possibilities with the trusted Microsoft ecosystem.

However, the capabilities and comprehensiveness of the system calls-in for industry experts towards providing implementation solution to best suit requirements. NSquare Xperts being at the forefront of D365 solutions, promises ardent solutioning to suit diverse needs when it comes to D365 implementations, Integration, Business Process Analysis, Migration or Support.

With strong experience in Dynamics 365 | Power Apps | SFDC solutions, NSquare helps businesses achieve most out of their Digital Transformation initiatives. Having domain wide experience, makes them a go-to partner for vertical specific implementations. Their solution portfolio extends to Microsoft Power Apps and D365 Add-ons, SFDC and Product Engineering as well.

Seamless Transition

With Microsoft Dynamics 365, NSquare is enabling companies to transform from reactive decision-making into modernistic proactive decision-makers with insights that let the workforce turn specific business processes into business benefits. Nilesh adds, “ We are a domain-agnostic company. With Skills panning across Education, Insurance and Banking, Professional Services, Facilities Management, Healthcare, Utility, Telecom, and Hospitality. ”

A seamlessly integrated business with all its systems interlinked via Dynamics 365 applications ensures that it is entirely focused on exceeding customer expectations from the organization. In the wake of changing market undercurrents, NSquare focuses on customer-centric attributes, which keep things aligned with customer objectives. “ We have a mechanized streamlined approach to minimize the trepidation that clients face due to the obvious nature and magnitude of such endeavours, ” he assures.

With several turnkey projects and deliveries under the belt, Nilesh and NSquare Xperts team primarily has an extensive experience with the Microsoft Dynamics platform and technologies. Nilesh insists, “Our virtues are well rooted to make the primary drive towards technology and efficiency.” The management brings strong delivery experience along

with process management, which leverages a processdriven environment and early maturity toward both functional and technical aspects.

Eternal Evolution

NSquare believes in continuous evolution and process improvisation. If we really granularize this to the roots, then it comes down to below aspects:

Ÿ Technical Prowess

Ÿ Customer Centricity

Ÿ Value Generation

Ÿ Virtuosic Team

Ÿ Vital Virtues

Telling more about NSquare’s offering and services that make it stand out in the cutthroat competition, Nilesh conveys that they are an offshore service company focused on Microsoft Dynamics 365. By virtue of their numerous successful deliveries in domains like; Retail, Healthcare, Utilities, Telecom, Facilities Management, Banking and Insurance, and Hospitality. He furthers, “We position ourselves as domain agnostic Dynamics 365 solutions provider. Along with our technical and domain expertise, we heavily focus on Customer Centricity.”

NSquare primarily thrives to address customer objectives. NSquare ingrains key attributes that serve to be vital for businesses that enable clients to leverage the value and overall vendor experience that yields long-term relationships along with delivery consistency.

Advanced Maxim

Being an experienced leader, Nilesh shares his precise opinion on how the adoption of modern technologies like AI and ML is impacting the software solution space and how NSquare helping organizations on adapting to the change. He says that AI and ML transformation has a profound impact on how businesses can get the necessary intelligence to deliver maximum value. It ensures business vitals efficiency, automation, and analytics for businesses towards meeting increasing customer demands and keeping up with diverse disruptive markets.

NSquare being at the forefront Digital Transformation solutioning via platforms like Dynamics 365, Power Platform and Salesforce, their deep understanding of AI application integrations helps their clients to take modern day demands head-on. They have been working on AI-

based integrations along with Microsoft Power Platformbased automation to help clients optimize business processes.

He explains, “It's an era wherein organizations would foundationally need to accommodate digital transformation along with AI-based adaptations, by virtue of our in-depth technology expertise, we help our clients to leverage technologies to meet their business objectives.”

Strategic Encounters

“Well, it's an ongoing process,” he accepts, adding, “The growth has been a process, we would rather say, it has been about addressing crucial factors like:

Ÿ Technical aspects,

Ÿ Domain specialization,

Ÿ Successful deliveries,

Ÿ Continuous technical evolution,

Ÿ Passionate and talented team,

Ÿ Value-add,

Ÿ Process improvement.”

Dream Pursuit

When probed about his advice to budding entrepreneurs aspiring to venture into the software solution space, Nilesh says that the question is a tough one, as there is hardly any formula and it’s still early to generalize on this. To simply put, “Keep doing what you are good at, Explore, Innovate, Incubate, Execute, Analyze and Improve”

On envisioning scaling NSquare’s operations and offerings in the future, Nilesh reveals that they have been working towards enhancing the service portfolio along with working on expanding to ERP solutions, AI/ML and Add-ons in conjunction with D365. Along with that, they are expanding portfolio to other digital transformation platforms.

“We have expanded our expertise further on D365 ERP, AI and have started Salesforce practice as well. Apart from that technological progress is an integral part of our development process, along with expanding our geographical presence will be a focus too”, he concludes .

Nsquare helps organizations to leverage true potential of Dynamics 365, Salesforce and Power Platform, coupled with simplified solutions towards getting most out of business objectives and future readiness