The Leaders in Logistics & Warehousing Industry March 2023

Logistics through

Innovation, Dedication, and Technology.

The Prospects of Perpetual Advancements

When selecting the best companies that

contribute to the fundamentals that enhance and transform the ever-evolving logistics sector, certain traits make the companies follow.

Flourishing logistics companies emphasize the fact that establishing good communication with clients facilitates a good and successful client relationship. These companies thrive with a vision to understand, rectify, and fulfil the client’s needs. By implementing prompt and tailor-made solutions that are adhering to the unique requirements of the clients of this niche.

First-rate and prominent companies have a good hold of a technological edge over their competitors. Embracing the latest advancements in technology, these companies automate the operational process, track results, resolve critical errors and offer effective and precise order management with sophisticated and modern age systems. These organizations are also open to integrating the latest technologies in class apart services.

Offering a crucial strong employee base often reflects the capability of a company. Service providers having a specialized employee base to cater to your needs prove beneficial in the long run. A committed and knowledgeable workforce makes sure that all legalities and regulations are met at the right time.

Significant logistics tactics accomplish more than just promoting excellent outcomes for your corporation. Additionally, these tactics provide value to your consumers. The more accessible your items are to your clients, the more valuable your commodity may become.

Adding value to clients does not have to mean sacrificing quality or quantity. Additionally, it relates to accessibility. Because improved logistics make your goods more accessible to a broader audience, sensible company leaders see it as a critical instrument for delivering value for consumers. Increased demand also increases the value of some things as they become more widely accessible.

On a quest to embrace the journey of the starlets in the logistics sector, CIOLook India, through its latest edition, sheds light on “ The Leaders in Logistics & Warehousing Industry. ” Flip through the pages and indulge in the enthralling stories of the symbols of prominence that are transforming the niche with significant expertise.

Have a Delightful Read!

Joshi Deputy Editor

abhishek.joshi@insightssuccess.com

Editor's Note

The Leaders in

LOGISTICS & WAREHOUSING INDUSTRY

CTS Express Logistics Pvt. Ltd. ctsexpress.co.in

Mahesh Parasmal Oswal Director

Description Sheet

GO GREEN WAREHOUSES gogreenwarehouses.com

Mr Santosh Sahu Director, CEO & Co-founder

Mahesh has been working in the logistics niche for the last 2 decades, and his experience is empowering innovations in the industry.

Mr. Santosh Sahu is an Agribusiness professional with extensive experience in developing Agri Value Chains in sectors like Warehousing, Commodity Financing, Trade Facilitation Business, Rural Retail, Fresh Food, Agri Inputs and Cold Chain.

K M Trans Logistics Pvt. Ltd. kmtrans.in Amit Chandwar Director

An adept and exemplary leader, Amit Chandwar, the Director, is ensuring that KMT provides on-time delivery with a guaranteed commitment of safety to all its stakeholders.

Ncube Logistics Solution India Pvt. Ltd. ncubelogistics.in

Vijay Gounder Managing Director

With an extensive experience in the field of logistics, Vijay leads the core operations of Ncube with sheer brilliance.

Relay Express Pvt. Ltd. relayexpress.in

Ashish Dwarkadas Thakkar Founder

With Ashish's leadership, Relay Express has emerged as one of the leading and fast-growing brands in Warehousing, Distribution, Supply Chain Management, C&FA: Logistics and Project Deliveries.

CONTENT

Editor-in-Chief

Pooja M. Bansal

Deputy Editor Abhishek Joshi

DESIGN

Art & Design Head

Sandeep Tikode

SALES

V.P. Operations

Megha Mishra

Team Lead

Yogesh Kadam

Sr. Manager

Tejaswini Wahal

BDE

Akshada Kasbe

TECHNICAL

Technical Head

Prachi Mokashi

Technical Consultant Rajeshwari Avhad

Circulation Manager

Tanaji Fartade

SME - SMO

Research Analyst

Nikita Khadalkar

SEO Executive Ravindra Kadam

www.ciolookindia.com

Sahu

Transforming the World of Warehousing and Logistics

Infrastructure has always been a crucial facilitator for improving the economic standing of nations across the world. The warehousing industry has been on an increasing development trend due to changing customer behavior. Today's consumers want quick, easy access to the things they need at their doorsteps. There is a sizable customer base growing in tier II and III cities as a result of greater Internet penetration, the government's push for Digital India, rising levels of disposable income, a young population that is aware of brands, and a desire for an improved lifestyle.

As a result, companies are restructuring their supply networks and relocating closer to the centres of consumption. The warehouse, industrial, and logistics sectors will be essential to achieving India's goal of having a $5 trillion economy by FY25. Due to the favorable market dynamics and enormous untapped potential, it is only expected that the industry would grow at a healthy rate and become a major sector of the country's economy.

Go Green Warehouses Pvt Limited is an Ahmedabadbased company founded in 2018 by Mr. Maulik Shah and Mr. Santosh Kumar Sahu to provide an efficient and lowcost solution to the country's Agri value chain players to minimize storage losses at one end while managing their backend activities very smoothly at the other. In addition to offering warehousing services to participants in the agrivalue chain, such as FPOs, farmers, traders, processors, importers, exporters, retailers, etc., Go Green Warehouses also makes money for them by setting up warehouse-based financing during the procurement phase to maintain their liquidity and create market linkage support to sell at very good prices.

The business has successfully operated in more than 23 states while managing 30 lakh metric tonnes of customer stocks of agricultural products, with a peak value of over Rs. 8,000 crores in June 2022. It has sister companies like Gogreen Care and Gogreen Labs to support audit and quality-assay services for the more than 1200 Gogreen Warehouses across India. The company’s founders state, "We manage more than 100 commodities in 100+ districts in India with more than 1200+ warehouses. In India, it is estimated that at least 200 million farmers go to bed on empty stomachs each night due to post-harvest losses." We solve this problem through the best warehousing.

Embarking the Benchmarks

Go Green Warehouses is the only WSP in the nation focusing solely on helping businesses with their warehousing and commodity management needs. Unlike its former competitors, who made trading and financing their primary sources of income rather than warehousing, Go Green Warehouses has no conflicts of interest.

A highly strong IT system connects each node of the operations and enterprises, effectively digitizing the process. Due to the process's agility, the business may launch a warehouse operation in response to a client inquiry in less than 12 hours.

The differentiating factor that makes us unique is that Go Green is the only Agri warehouse service provider who is not involved in any kind of trading or financing on its own. It provides personalized services. Small consumer complaints are handled by senior management at a series of desks rather than through a large bureaucratic system, and they are closed within 12 hours. Its excellent ERP and IT infrastructure enable the business to tailor its services to

meet the demands of clients. A straightforward hierarchy and real-time customer help are available. Here, the system for audit, inspection, and monitoring is quite effective.

The Journey Since Inception

The story began when Mr. Maulik Shah and Mr. Santosh Sahu met. At that time, Maulik Shah's warehouses were being used by Santosh Sahu in conjunction with a business. They discovered while working in the sector that warehousing in agriculture is a specialized service. Because it necessitates several trusts and operational oversight, few participants are interested in the benefits, and whoever is

present on a small scale is present. When the industry at that time was experiencing low confidence and subpar services, the visionaries decided to keep the foundation of Go Green, a warehousing company, in order to offer individualized services, foster trust and transparency at one end, and facilitate quick decision-making by including owners as a part of management to grow quickly.

Go Green Warehouses aims to be India's largest warehousing service provider within the next three years. Being a dynamic leader himself, Go Green’s co-founder and CEO, Santosh Sahu, is a highly accomplished

professional with over 20+ years of experience in the domains of profit center operations, strategic planning, product positioning, and collateral management. He is also a Dhirubhai Ambani Institute of Information and Communication Technology (DAIICT) and Orissa University of Agriculture and Technology (OUAT) alumni who reign globally in agri-warehousing.

24/7 Availability for Clients

Santosh Sahu and his colleagues strive to provide a better customer experience from sign-up to the time the staff leaves the warehouse by linking several services at various logistical nodes. The team treats customers as business partners. They are assisted in setting up commodity businesses in various regions of the nation so that they may store and manage their commodities through those businesses.

In order to provide consumers with the finest possible service in the industry, Go Green Warehouses has a highly professional business development and operations staff working across the nation. Its employees are having very high emotional intelligence at every level to handle the customers in the best of the ways possible to get them repeated again and again for years together.

Customers want "instant gratification" and expect to get an answer or resolution to their queries immediately. For that reason, the central desk and state offices are available from 9 a.m. to 8 p.m. on a daily basis to respond and provide solutions. Also, Go green connects the dots in the entire Agri value chain through its solutions at every stage and use everything at its disposal to deliver the best customer experience.

Mr. Sahu states, “We have got the right team and all necessary digital technologies to support them with the best-in-class customer care technology, to acquire and retain more customers.”

Business Transformation with Modern Advancements

When it comes to the supply chain industry, AI and Machine Learning in logistics may be quite beneficial. By using them, it is possible to streamline the procedure, prevent errors that people could make or overlook, and forecast opportunities and obstacles in the future.

One of the most crucial components of a supply chain management strategy is supply chain planning or SCP. Having dependable tools is essential for creating effective strategies. Businesses may greatly improve the efficiency of their supply chain decision-making processes by implementing machine learning. Mr. Sahu states, “Analyzing huge data sets and applying intelligent algorithms, you and your team will balance demand and supply and, at the same time, optimize the delivery processes.”

The fact that there is less human interference is another positive element, in addition to improved supply decisions. Those massive amounts of data won't need to be examined independently. Algorithms based on Artificial Intelligence (AI) will handle everything for businesses and prevent errors. Only the parameters will need to be defined by businesses.

The issue may be resolved, and enterprise warehouse management can be entirely improved thanks to machine learning and its forecasting capabilities. Additionally, artificial intelligence can easily avoid all the mistakes humans can make while analyzing a massive data collection far faster than a person could.

Computer vision (CV) is a field of study that is responsible for developing diverse techniques that help computers see and understand images and videos. And this is exactly that tool that can provide one with warehouse automation and solve a number of tasks. For instance, computer vision systems can automate the barcode reading process and, therefore, accelerate and simplify it.

Businesses can use Artificial Intelligence and Machine Learning to anticipate demand more accurately or predict demand more accurately to increase supply chain efficiency. Businesses will receive a thorough analysis of all the elements that might affect demand based on historical experience.

Businesses may use artificial intelligence to choose the optimal routes, which will lower shipping costs and speed up the shipping process overall. This is crucial if a firm has a sizable online consumer base and does a lot of business. They are always content to receive their orders without any delays as soon as possible. And they require Artificial Intelligence (AI) in order to optimize the track path and assess the current routing. Therefore, they will be able to achieve better results and bigger profits.

Mr. Sahu shares, "Artificial intelligence and Machine Learning can monitor and predict traffic and other factors that can somehow influence your shipping time." He further adds, “Peak hours in logistics centers are also an important factor, so we recommend you use the technology to predict and, therefore, avoid them. As a result, you will spend less time in the centres and make your customers happier.”

Challenges that have to be Addressed

As Mr Sahu finds that ESG and Climate change is the biggest challenges in the business. ESG covers three types of issues: Environmental, Social, and Governance. These issues affect both a business’s internal makeup and external effects. Agri warehousing is very tough to manage, and the major challenges are:

•Manpower: Untrained manpower, but we need huge numbers. This is the biggest challenge. Accountable and talented manpower is the key to success which is not available for the industry.

•Machine: Automation and complete digitization is not yet done as this business is a very low-margin business and seasonal in nature, making it more manual and manpower oriented.

•Capital/Money: This is a very low margin, high transaction business, so daily cash flow is very important. Many companies fail because their bottom line cannot support their expenses.

The Gogreen Supply Chain Sustainability Platform provides deep visibility, offering more transparency throughout the entirety of clients' supply chains. It allows one to go past their own direct suppliers to where the risks are hiding. Mr. Sahu opines, “Be patient and look for alternatives to avoid the challenging things to grow.”

Expansion to Scale Growth

The Go Green Warehouses team aspires to scale and expand growth through a multichannel approach, a multigeography approach (both domestically and internationally), and more solutions through innovation and R&D. They also envision forward integration of warehousing to ports and customerlevel deliveries as well as a backward integration of warehousing to farmgate level.

In order to reach out to more than 2,000 tiny microwarehouses at the FPO level for last-mile financing and market links to farmers, the team expands the Pledge funding through banks and NBFCs by offering loans to all depositors by acting as BCs to banks. The corporation also invests significantly in the exchange storage and commodity-assessing industries. Additionally, it increases the value-added services it offers to institutions, such as sorting, grading, and private labelling.

T Loi Innovis Revping the Indtry

The logistics industry has been undergoing a significant transformation over the past decade, with the advent of new technologies and the emergence of innovative business models. These developments have made logistics faster, more efficient, and more cost-effective than ever before.

In this article, we'll take a look at the top ten logistics innovations that are revamping the industry.

Internet of Things (IoT)

The Internet of Things (IoT) is transforming logistics by enabling real-time monitoring of shipments, inventory, and vehicles. IoT sensors can track the temperature, humidity, and other environmental factors that affect the quality and safety of goods in transit. This data can be used to optimize supply chain processes and prevent damage to products.

Autonomous Vehicles

Autonomous vehicles, including drones and self-driving trucks, are revolutionizing logistics by reducing delivery times, increasing efficiency, and improving safety. These vehicles can operate 24/7 and can deliver goods to remote areas that are difficult to access by traditional transportation methods.

Artificial Intelligence (AI)

Artificial Inefficiency and is being used in logistics to optimize route planning, improve supply chain efficiency, and predict demand. AI algorithms can analyze large volumes of data and provide real-time insights that can help logistics companies make better decisions.

Blockchain

Blockchain technology is being used in logistics to improve transparency, reduce fraud, and increase security. Blockchain can track the movement of goods from the point of origin to the final destination, providing an immutable record of every transaction along the way. Big data

analytics is being used in logistics to analyze large volumes of data from multiple sources, including IoT sensors, supply chain partners, and social media. This data can be used to optimize logistics processes, improve customer service, and identify new business opportunities.

Robotics

Robotics technology is being used in logistics to automate tasks such as picking and packing, inventory management, and transportation. Robotic systems can operate 24/7 and can perform tasks with greater accuracy and speed than human workers.

Cloud Computing

Cloud computing is being used in logistics to enable realtime collaboration and data sharing between supply chain partners. Cloud-based logistics platforms can provide a centralized system for managing inventory, orders, and shipments.

3D Printing

3D printing technology is being used in logistics to produce spare parts, prototypes, and customized products on demand. This can reduce lead times, lower inventory costs, and improve customer satisfaction.

Predictive Analytics

Predictive analytics is being used in logistics to forecast demand, optimize inventory levels, and improve delivery times. Predictive models can analyze historical data and identify patterns that can help logistics companies make more accurate forecasts.

Augmented Reality (AR)

Augmented Reality (AR) technology is being used in logistics to improve warehouse efficiency and accuracy. AR systems can provide workers with real-time information about the location and quantity of products, reducing errors and improving productivity.

Logic In Tech

Digital twins are virtual replicas of physical assets, such as warehouses, transportation systems, and equipment. Digital twins can be used to simulate logistics operations and test new processes and technologies before they are implemented in the real world. This can reduce costs and improve efficiency.

Augmented Reality (AR) technology is being used in logistics to train workers on new processes and equipment. AR can provide workers with a virtual environment where they can learn by doing, improving their skills and reducing the risk of accidents and errors.

Mobile Technologies

Mobile technologies such as smartphones and tablets are being used in logistics to enable real-time communication and collaboration between supply chain partners. Mobile apps can provide drivers and warehouse workers with realtime information about shipments and inventory, improving efficiency and reducing errors. Last mile delivery solutions are technologies and systems designed to optimize the delivery of packages to their final destination. This can include crowdsourcing, on-demand delivery, and

autonomous delivery robots. Last-mile delivery solutions can improve delivery times, reduce costs, and increase customer satisfaction.

Micro-fulfillment centers are small, automated warehouses located close to urban areas. These centers can be used to fulfill online orders quickly and efficiently, reducing delivery times and costs. Micro-fulfillment centers can also help retailers to manage inventory more effectively and reduce the need for large, centralized warehouses.

These are just a few of the many logistics innovations that are changing the industry. As logistics companies continue to embrace new technologies and business models, we can expect to see even more exciting developments in the years to come. These technologies are enabling logistics companies to operate more efficiently, reduce costs, and provide better service to customers. As the logistics industry continues to evolve, we can expect to see even more innovative technologies emerge that will further revolutionize the way goods are transported and delivered.

Emerging Trends Changing the Warehousing Sector Dynamics

The warehousing sector is experiencing significant

transformations driven by technological advancements, evolving consumer demands, and changing market dynamics. These emerging trends are reshaping the way warehouses operate and challenging traditional practices. This article explores some of the key trends that are influencing and changing the dynamics of the warehousing sector.

Automation and Robotics:

Automation and robotics are revolutionizing the warehousing sector. With advancements in robotics technology, warehouses are adopting automated systems for tasks such as inventory management, order picking, and sorting. Automated guided vehicles (AGVs) and autonomous robots are being used to streamline operations, improve efficiency, and reduce labor costs. These technologies enable faster order fulfillment, enhanced accuracy, and increased throughput, allowing warehouses to meet the growing demands of e-commerce and omnichannel retail.

Internet of Things (IoT) and Connectivity:

The Internet of Things (IoT) is driving connectivity and data integration within warehouses. IoT sensors and devices are being deployed to track and monitor inventory, equipment, and environmental conditions. Real-time data on inventory levels, equipment performance, and warehouse conditions enable better decision-making, proactive maintenance, and optimized workflows. IoT connectivity also enables the integration of warehouse systems with other supply chain components, facilitating end-to-end visibility and collaboration.

Warehouse Management Systems (WMS):

Warehouse management systems (WMS) have evolved to become more sophisticated and integrated. Modern WMS

solutions utilize advanced algorithms, machine learning, and artificial intelligence (AI) to optimize warehouse operations. These systems enable intelligent inventory management, efficient order routing, and dynamic labor allocation. WMS platforms also provide real-time analytics and reporting capabilities, empowering warehouse managers with actionable insights to make data-driven decisions.

Sustainable Warehousing Practices:

Sustainability is gaining prominence in the warehousing sector. Warehouses are adopting eco-friendly practices to reduce their environmental footprint. This includes implementing energy-efficient lighting, utilizing renewable energy sources, optimizing packaging to minimize waste, and adopting recycling initiatives. Sustainable warehousing practices not only contribute to environmental conservation but also help reduce costs and enhance brand reputation.

Multi-level Warehousing and Vertical Expansion:

The scarcity of land in urban areas has led to the emergence of multi-level warehousing and vertical expansion. Warehouses are being built vertically, with multiple floors, to maximize storage capacity within limited space. Vertical expansion allows warehouses to accommodate growing inventory volumes without requiring larger physical footprints. This trend enables efficient utilization of space, improves logistics efficiency, and brings warehousing closer to urban centers for faster order fulfillment.

Last-Mile Delivery and Micro-Fulfillment Centers:

The rise of e-commerce has increased the demand for faster last-mile delivery. To meet this demand, warehouses are evolving into micro-fulfillment centers located closer to urban areas. Micro-fulfillment centers enable faster order processing and enable same-day or next-day delivery. These smaller-scale facilities leverage automation, robotics, and advanced inventory management systems to handle high volumes of orders efficiently.

Perspectives

Data Analytics and Predictive Analytics:

Data analytics and predictive analytics are transforming warehousing operations. By analyzing historical data and applying predictive models, warehouses can forecast demand, optimize inventory levels, and anticipate operational bottlenecks. Predictive analytics also helps in identifying potential equipment failures or maintenance needs, enabling proactive measures to prevent disruptions. Data-driven insights improve decision-making, enhance operational efficiency, and drive cost savings.

Blockchain Technology:

Blockchain technology is being explored to enhance transparency and traceability within the warehousing sector. By utilizing blockchain platforms, warehouses can securely track the movement of goods, verify product authenticity, and streamline supply chain transactions. Blockchain ensures data integrity, reduces paperwork, and enhances trust among stakeholders, leading to improved efficiency and reduced risk of fraud or counterfeiting.

Big Data and Predictive Analytics:

The abundance of data generated in warehouses is being leveraged through big data analytics and predictive analytics. By analyzing vast amounts of data, warehouses can identify patterns, optimize processes, and make proactive decisions. Predictive analytics help in demand forecasting, inventory optimization, and predictive maintenance. These data-driven insights enable warehouses to improve operational efficiency, reduce costs, and deliver better customer experiences.

Artificial Intelligence (AI) and Machine Learning (ML):

Artificial Intelligence (AI) and Machine Learning (ML) technologies are being applied in various aspects of warehousing operations. AI-powered algorithms optimize inventory management, demand forecasting, and order

fulfillment processes. ML algorithms learn from historical data to identify patterns, anomalies, and optimize warehouse layouts and storage configurations. AI and ML enable warehouses to automate decision-making, improve efficiency, and adapt to dynamic market conditions.

Collaborative Robots (Cobots):

Collaborative robots, also known as cobots, are designed to work alongside humans, enhancing productivity and safety in warehouses. Cobots assist in repetitive and physically demanding tasks, such as lifting heavy objects or palletizing. They are equipped with sensors and safety features that allow them to operate safely in the presence of humans. Cobots improve operational efficiency, reduce the risk of injuries, and enable a flexible and scalable workforce.

The warehousing sector is undergoing significant transformations driven by emerging trends such as automation and robotics, IoT connectivity, sustainable practices, multi-level warehousing, last-mile delivery solutions, data analytics, and technologies like AR/VR, blockchain, AI/ML, cobots, and RPA. These trends are reshaping warehouse operations, enhancing efficiency, and enabling warehouses to meet the evolving demands of customers and markets. By embracing these trends, warehouses can optimize processes, improve customer experiences, and gain a competitive edge in the dynamic and rapidly evolving logistics landscape.

Our focus is to serve our naon and help it grow as we grow. We aim to bridge the industry requirements with the available human resources and enhance mutual growth simultaneously.

Ashish Dwarkadas Thakkar, Founder

RELAY EXPRESS

Reliable Partner in Global Logistics

With globalization opening new avenues to brand-new markets which are making businesses reorganize and re-engineer their services and operations; owing to this, the market in India is expected to grow at a CAGR of 10-12% and reach $380 billion value by 2025.

Many businesses that are based in product trading are required to transport their goods to various domestic as well as international destinations. The entire process of logistics involves a wide number of procedures, protocols, and compliances. The entire process from sending the goods to the final delivery confirmation is a big, time-consuming and complex process involving the senior managers for coordination.

There arises a need for reliable, well-equipped, and wellestablished logistics companies that can undertake the complete process of the goods transfer and goods receipt to delivery, easily. The prevailing industry scenario has several logistics companies that claim to be big but work with a lot of dependence on external sources.

Understanding the importance, one logistics organizations that has emerged as the success facilitator for several global organizations, is the Gujarat-based Relay Express which offers tailor-made solutions with low turn-around time by leveraging technology. Spearheaded by its dynamic Founder , Ashish Dwarkadas Thakkar , Relay Express has emerged as one of the leading and fast-growing brands in Warehousing, Distribution, Supply Chain Management, C&FA: Logistics and Project Deliveries.

Robust Foundation of Dedication and Reliability

Relay Express is a decade-old organization in the Indian logistics industry equipped with a group of efficient and dedicated teams that understand the specific client requirements across the sector. Its foundation was laid with a vision to facilitate employment opportunities to deserving people.

Specialized in logistics services and supply chain management, over the years, Relay Express has showcased unparallel reliability and satisfactory ratio while delivering the consignments, which has enabled the company to lay

down one of the most extensive networks covering local and global locations.

The company offers round-the-clock services with more than 47 warehouses and four offices in four locations—Ahmedabad, Mumbai, Noida and Bangalore. Today, Relay Express has emerged as one of the household names for corporate clients mainly because of its costeffective services and a proven track record of fast delivery.

Visionary Leadership

Ashish a passionate solution provider himself has envisioned a future of efficient logistic services that can empower the industry with safe, reliable, well-tracked and timely delivered goods movement. He wanted to create job opportunities instead of looking for a job for himself. He started this company with very few people who are still aligned with him even after ten years.

Relay Group is also into manufacturing sawdust pellets (green energy) and Particle boards. “Everything we use on a daily basis needs to be shipped and delivered to multiple locations before being sold and used. Logistics is an industry that is a daily requirement both, locally and worldwide, with a massive scope to grow. The logistics market is a place that fascinates me, and I can utilize my potential and talent,” says Ashish.

The relay team is always ready to solve their problems and provide necessary solutions at a genuine cost. Moreover, the company is also continuously adding more service mediums to reach the maximum number of people to solve problems, thereby, achieving all of this within the time promised to the customers. “Our focus is to serve our nation and help it grow as we grow. We wish to employ those without jobs. Also, the company’s focus is on increasing market share and expanding globally,” he remarks.

Growing from the Challenges

Relay Express grew during the pandemic while many logistics providers were not active. “We continued to grow even in the COVID period as we pay attention to customer’s requirements and take quick action, which gives them the confidence to keep doing business with us. It was very

The Leaders in Logiscs & Warehousing Industry

crucial to take care of every employee’s health and execute the process while taking all the precautions and maintaining social distancing. During this time, Relay was into Distribution of Corona Vaccines, ATM spare parts & IT hardware for Work from home people,” he shares.

The growth was possible because Relay is a systemoriented, and process-run company where all important and routine operations are documented. All Relay employees are well trained to execute their work and efficient to handle given responsibilities and commitments. “We continuously focus on upgrading ourselves with new technology. We have new vehicles equipped with new technology to make work easy.”

Also, Relay Express keeps all the warehouses updated with the latest amenities for security reasons and maintain all health parameters checked.

Warehousing and Distribution

The company clearly understands the movement of goods across the customers, suppliers and vendors. It aims at transferring the goods to their right destinations, at the expected time and delivering in minimum consumption of time and with cost advantage to the client organizations.

The Relay team strives to find new ways for improving its warehousing and distribution operations. Relay Express lifts the warehousing and distribution strategy t the next level. It can easily develop a strategy that meets the needs from the management and execution of activity within its network of warehouses and distribution. The salient features of its service are:

•Setting up automotive distribution hubs in India

•Providing end-to-end customized warehousing facilities

•Complete transportation solutions

•On-site warehouses minimizes the time in order fulfilment of electronic items

•Smooth management of the inflow and out flow of containers and packaging/repacking.

Full Truck Load (FTL) Transportation

Relay Express are the specialists in the FTL volume transport by road through India with a largely Dutch Fleet of vehicles. The organization guarantees its clients an extremely high level of flexibility. Relay Express delivers value-added freight trucking services through its extensive managed carrier network, industry-leading technologies and its commitment to outstanding customer service. Its welltrained and experienced staff delivers customized trucking solutions tailored to the specific shipping needs of the customers.

Its excellent logistic specialists offer superior care, ensuring the customers receive the best possible services. The team prides itself on delivering world-class transportation services and efficient and effective supply chain solutions.

Relay Express has partnered with some of the nation’s best carriers for providing a wide variety of FTL services across the locations in India. Relay Express offers clients the best resources and expertise, from an individual load to an ongoing carrier service in a dedicated lane.

Reverse Logistics

Relay Express offers the next generation returns and recycling management solutions with a one-stop technology-enabled comprehensive reverse logistics. The company helps its customers conserve valuable resources across India throughout the product lifecycle. It offers endto-end data visibility of the returned products from its origin of dispatch to the destination.

Relay Express Reverse logistics provides customer satisfaction and increased profitability through its professional service offering efficient, streamlined reverse logistics processes.

•Upped customer return experience by 100%, triggering increased sales.

•Reduced return management costs by up to 25% contributing to increased margins.

•Business Intelligence Services support better decisionmaking adding to a 10% rise in productivity.

•Providing a trusted and organized partner for managing electronic waste.

•Restocking/repacking for future order fulfilment or resale.

Scaling Wider Horizons

The company’s vision is to become a solution provider across the Nation. In order to approach this goal, the company extends its guidance to every person who approaches them through calls, personal contact, and videos on various platforms like WhatsApp, Linkedin and Instagram Google, YouTube. Poised for a dynamic expansion, the progressive management is looking forward to scaling the operations across the industry verticals in newer geographies through the joining strengths with several other regional organizations towards win-win business associations.