A - Z Directory - The Albereta Relais & Chateaux

Chenot Palace Weggis A-Z List A Address

Chenot Palace Weggis Hertensteinstrasse 34 6353, Weggis Switzerland Webpage: Chenot Palace Weggis

Adapters

Multi adapters are provided at the reception for a 50CHF deposit fee which is charged to the guest’s room and credited back upon return. Please contact the Reception desk for requirements.

Reception Number: 2000

Airport Information

Please find the list of Airports from which you can reach Chenot Palace Weggis: -

Zurich Airport (the closest). Webpage Basel Airport. Webpage Geneva Airport. Webpage Buochs Airport (Private Airport). Webpage

Please contact the Concierge for extra information.

Concierge Number: 2189

Architecture

Constructed between Autumn 2018 and Spring 2020, this flagship project extends over 20’000 sqm and includes the addition of a new timber guest room block, a state-of-the-art medical spa and wellness area and the renovation of existing hotel buildings. The project was designed untill the little detail by Davide Macullo.

Webpage: Davide Macullo

B Baby COT

Baby COT is provided free of charge. For enquiries, please contact Housekeeping.

Housekeeping Number: 2119

Banks

Please find the list of nearest Bank: -

Luzerner Kantonalbank ( the closest) Webpage Directions

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Credit Suisse Webpage Directions

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Nearest ATM opened 24/7 Directions

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UBS Webpage Directions

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Raiffeisenbank Webpage Directions

Bed Linen

All rooms have non allergic bed linen which are changed every second day. Need assistance please contact the Housekeeping team.

Housekeeping Number: 2119

Bicycle

During Summertime (April to October) Chenot Palace Weggis provides to the guests several Ebikes on complimentary basis. For the safety of our guests a helmet is obligatory when taking the Ebike, helmets can be taken at the Reception desk. If you would like to book an Ebike please call the Concierge Desk.

Do not want to bike alone, Chenot Palace Weggis can organise a trainer which will help you to achieve your fitness goal or show you the breath-taking sights of Weggis or Mountain Rigi. Please get in contact with our Concierge.

For Bike routes please click here.

Concierge Number: 2189

Blankets

Blankets are stored in the wardrobe of every room. Do not hesitate to contact the Housekeeping department for any further assistance.

Housekeeping Number: 2119

Business Corner

With pleasure a computer and a printer can be provided to the room if needed. Do not hesitate to contact the Reception desk for enquiries.

Reception Number: 2000

Beach

Chenot Palace Weggis has a private beach where our guests can get Vitamin D during summertime (From May to October).

Opening hours: Daily during summertime from 10:00 till 18:00

Boat Private

If you would like to explore the lake Luzern or have a transfer to Luzern city by boat. Our Concierge can organise a private boat trip for you. For more information about prices and boat type please come and see the Concierge.

Concierge Number: 2189

Boat Public

The public boat operates between Weggis and Luzern operates where you can enjoy the breathtaking sights of Lake Luzern.

Timetable Tickets can be purchased on the boat or you can do it online. Please purchase tickets online here.

Do not hesitate to contact Concierge for any further inquiries.

Concierge number: 2189

C Car Parking

Inside and outside parking are provided free of charge.

Car Rental

Please find underneath the most recommended car rental agencies in the area: -

Europcar - for more information please click here Hertz - for more information please click here

For more information, please contact our Concierge.

Concierge number: 2189

Cable Car

In Weggis operates a Cable Car which can bring you from Weggis to a little mountain village ‘Rigi Kaltbad’ from which you can explore the mountain Rigi.

Timetable

Chenot Palace Guests receive a 20% discount on purchased tickets. For the discount and tickets please contact the Concierge.

Concierge Number: 2189

Currency Exchange

The following Foreign Currencies can be exchanged at the reception desk: US Dollars, British Pounds and Euros. Exchange limit per day per room is 500 Dollars/Pounds/Euros. For assistance, please come to the Reception desk.

Reception Number: 2000

Charging Cables

Charging Cables for iPhone and Android devices are available at the reception for a deposit fee of 50CHF which will be charged to the room and credited back upon return. Please contact the Reception desk for requirements.

Reception Number: 2000

Check- in / Check Out Check in time is 15:00 Check out time is 12:00

You would prefer an early check in before 15:00 or a late check out after 12:00 please contact our reception desk to verify the availability.

Reception Number: 2000

Cosmetics

At Chenot we focus on creating skincare products that go hand in hand with medical spa treatments and protocols, delivering instant benefits. They also work beneath the skin surface to protect the health and the beauty of the skin in the long term.

See Brochure

Credit Cards

We accept the following cards: American Express, Eurocard/Mastercard, Visa, Maestro, Postcard, Apple Pay, Pay Pal and Union Pay.

Chenot Diet

The Chenot Diet is one of the most important pillars of our program and considered to be an additional treatment which supports the self-healing mechanisms of the body, cleanse the body at a cellular level, facilitate metabolic balance, restore the biorhythm and harmonise the hormones furthermore it equilibrates the gut flora and create fresh energy and new cells, that keeps us biologically young.

Webpage: Chenot Method For more information, please get in touch with the Medical Reception.

Medical Reception Number: 2200

Concierge

Concierge service is available for any inquiries regarding external activities, transfers on the following number.

Concierge Number: 2189

D Dress Code

During the day including Breakfast and Lunch guest can wear their bathrobe. During Dinner the dress code is smart casual.

Duvet

Chenot Place Weggis provide to its guest non allergic Summer and Winter duvets. For any enquiries, please contact the Housekeeping team.

Housekeeping Number: 2119

Drogerie Masiello Luzernerstrasse 44, 6353 Weggis

Telephone: +41 41 390 30 63 Web Page: Drogerie Masiello For directions, please click here For more information, please contact our Concierge.

Concierge number: 2189

Doctor on Duty

After the closing hour of the medical department at 18:00 there is no doctor on property. For emergencies Chenot Palace Weggis has a doctor on call. For the emergency, please call the Reception desk.

Reception Number: 2000

E Emergency Exits

Please consult the evacuation plan for the nearest emergency exit. The evacuation plan is in every room on the front door.

Europcar

Lakefront Center Luzern, Inseliquai 12, 6005 Luzern Telephone: +41412105722 Web Page: Europcar Luzern For directions, please click here.

For more information, please contact our Concierge.

Concierge number: 2189

F Flowers

Whit pleasure our concierge will organise for you a lovely bouquet. For more information please contact the Concierge.

Concierge Number: 2189

Fire Safety

A modern fire alarm system ensures your security. In case of smoke or fire, only stairs must be used!

Follow the instructions of the security officer. Fire extinguishers are clearly marked and stationed on each floor. A fire escape map showing the quickest evacuation routes. Evacuation plan is located on the front door.

Front Office

The reception/front office is occupied 24/7. For any enquiries, please call 2000

G Gift Voucher

Surprise your loved one’s whit an unusual present a 7 night stay whit a Detox program. A Gift voucher can be purchased whit the reservation team of Chenot Palace Weggis by phone or email.

Reservation Department email: reservations@chenotpalaceweggis.com Reservation Department Number: +41412552160

Gym

Chenot Palace Weggis Gym is equipped with the most modern TechnoGym equipment.

The Gym is opened daily from 06:00 – 20:00

H Hairdresser

Chenot Palace Weggis offers to the guests a hair service in our private salon. Please contact the SPA reception for any enquiries.

SPA reception Number: 2200

Hairdryer

Hairdryer is provided in each room in the bathroom under the sink. Still cannot find it or its broken please contact Housekeeping.

Housekeeping Number: 2119

Hiking

If you would like to explore the Alps, our concierge can organise for you a private Hiking tour on our mountain Rigi which is the queen of mountains in Switzerland. For enquiries please contact the Concierge desk.

For more information about Mountain Rigi please click here.

Concierge Number: 2189

Housekeeping

If you have any equerries about the wellbeing in your room whit pleasure our housekeeping team will help you with your enquiry.

Housekeeping Number: 2119

Hertz

Luzernerstrasse 48, 6030 Ebikon Telephone: +410414200277 Web Page: Hertz Luzern For directions, please click here.

For more information, please contact our Concierge.

Concierge number: 2189

J Jogging

Chenot Palace Weggis is located by the Lake Luzern which has fantastic view which makes jogging even more pleasant.

Jogging route: Easy Route 1 , Route 2 Intermediate: Route 1 , Route 2 Difficult: Route 1 For more information, please contact the Concierge Desk.

Concierge Number: 2189

K Kids / Babies

Babies/Kids up to 10 years can stay at Chenot Palace Weggis only with a nanny. Any meals outside of the Chenot detox diet must be served in the room. Food and Beverages will be charged à la Carte. A room service charge of CHF 10 applies for each order.

The following in-room service times apply: Breakfast: 7am to 10am Lunch: 12:15pm to 2pm Snacks: 2pm to 6pm Dinner: 7pm to 9pm Children can use the pool when accompanied by an adult and only from 11am to 12pm.

The usage of the gym or sauna/steam bath is not allowed. Children are allowed to go to the beach when accompanied by their parents or nanny and not disturbing other guests (no running around, screaming, ball games etc.).

For teenagers up to the age of 16 years old, we can organise day excursions and/or outdoor activities. Prices of our third-party suppliers apply and are non-commissionable.

Teenagers starting from 16 years old may follow the Advanced Detox programme, they can use the gym and pool without being supervised by an adult.

Within the hotel, no children facilities exist.

For nanny service please click here.

L Laundry Service

Chenot Palace Weggis provides for its guests Laundry and Dry-cleaning Service for an extra cost. The prices for the Laundry and Dry-cleaning service can be found in each room in the wardrobe. We ask our guest to fill out the form and put the laundry and the form in the laundry bag which can be also found in the wardrobe.

For inquiries, please call Housekeeping Housekeeping Number: 2119

Luggage Storage

If you would like to store your luggage in the luggage room, please contact the Concierge.

Concierge number: 2189

M Maid Service

Whit pleasure our Housekeeping team will prepare your room while you are in treatments. Please hang out a `Please make up my Room` sigh if you would like that the room is cleaned faster. If you do not require service, please hang out `Do not Disturb sigh`. Please be informed that service is not available from 17:00 till 19:00. For any information, please call Housekeeping.

Housekeeping Number: 2119

Minibar

A minibar is provided in each room with elite water from around the world. Please be informed that water from the minibar is an extra cost. The prices can be found on the inside of the minibar door.

Mountain Rigi

Mount Rigi's majestic peninsula on Lake Lucerne is the perfect setting for an authentic Swiss mountain experience with unforgettable views of over 13 lakes and the spectacular snow-capped Swiss Alps. Located in the heart of Switzerland, Mt. Rigi can be quickly and easily reached from Lucerne and Zurich. It is the Swiss people's favourite mountain destination, can be accessed via Europe's first ever cogwheel train (est. 1871) and is renowned for its numerous cogwheel railway and aerial cable car routes. You can visit Mt. Rigi 365 days a year and there's plenty of outdoor action on offer, including 120km of hiking trails. The numerous lookouts, delightful terraces and the Mineral Baths at Rigi Kaltbad also ensure there are plenty of opportunities for rest and relaxation on the Queen of the Mountains.

For more information, please click here.

360° panoramic view of the Rigi Kulm please click here.

For Hiking routs please click here.

To reach Mountain Rigi from Weggis with a cable car please click here.

To reach Mountain Rigi from Vitznau with a 150 old train please click here.

Would like to explore Mountain Rigi with a guide please click here.

For more information, please contact our Concierge.

Concierge number: 2189

N Nanny Service

Would like to spend a week in Chenot Palace Weggis and bring your child but you did not find a nanny for the child while you are on treatments. Chenot Palace Weggis can organise a nanny in English, German, French and Russian. For arraignments and pricing please contact our Concierge.

For children policy please click here.

Concierge Number: 2189

Newspapers and Magazines

By downloading the ‘Press Reader’ App and accessing it using the hotels Wifi, guest can access Newspapers and Magazines from all around the world. Need help with the app please come to Reception Desk.

Please scan this QR code for the ‘Press Reader’ App

Reception Number: 2000

P Paddle Board

During Summertime (May to October) Chenot Palace Weggis provides to the guests 2 Paddle Boards on complimentary basis. If you would like to book an Paddle Board please call the Concierge.

Concierge Number: 2189

Pets

The only pets allowed at Chenot Palace Weggis are dogs.

Dogs must be able to stay alone & quiet in the room, to avoid any disturbance to other guests.

Cleaning time, and any other Housekeeping Team entry requirements, will be discussed upon arrival.

In public areas, dogs must always be kept on a leash.

Dogs are restricted to enter the following areas: Restaurant, Tea Lounge, Spa and Medical department, treatment rooms, pool area, and the beach Should any damage or soiling occur in the property caused by the dog, we reserve the right to charge costs for repair and/ or final cleaning.

Pillows

Guests can choose a wight range of non-allergic pillows from the menu.

Pillow Menu: -

Anti-Ageing Pillow (Premium Down Pillow) – It relaxes the facial muscles and acts as a face mask thanks to vitamin E. Neck-Supporting Pillow (Foam Pillow) – It supports the cervical spine and distributes the pressure optimally.

Cork Pillow – Good relaxing and neck supporting.

Swiss Pine Pillow – It guarantees a restful sleep thanks to the filling of Swiss pine tree shavings.

Cherrystone Pillow – Not for sleeping, it can be heated and used as treatment against stomach or neck pains.

Splendit Pillow – The cover is with Casmere and merino wool for warmth and relaxing.

Housekeeping Number: 2119

Post

With pleasure our concierge will help you to post you required item. Please come to Concierge desk for more information.

Concierge Number: 2189

Pool

Chenot Palace Weggis has an indoor which can be used by our guest during opening hours.

Measurements of the pool: 21m Length, 14m Width, 1.30m deep Opening hours: 07:00 – 20:00

R Radio

The Radio is operated by using the TV´s remote control and wight range of channels are available. For help please contact the Reception Desk.

Reception Number: 2000

Room Service

Room Service is available only during the opening ours of the Restaurant. There is no additional charge for this service. If you would like to order room service, please contact the Restaurant team.

Room Service Number: 2184

Restaurant

Our restaurant is located in the 150 year old building Premiere Maison and it is operated only during Breakfast, Lunch and Dinner.

Timings: -

Breakfast – 07:00 till 10:00 free choice of table Lunch – 12:15 – 14:00 designated table per guest Dinner – 19:00 – 21:00 designated table per guest

For the dress code please click here.

RIGI Train

The Vitznau–Rigi railway (VRB) was opened on 21 May 1871 as the Rigibahn and the first mountain railway in Europe. The first rack railway of Europe had already been opened in the quarry of Ostermundigen in 1870. The quarry was officially opened for marketing reasons only in October 1871. The Vitznau–Rigi Railway was built by the engineers Niklaus Riggenbach, Ferdinand Adolf Naeff and Olivier Zschokke. At first it ran only from Vitznau (439 metres above sea level) via Kaltbad (1453 m.a.s.l.) to Rigi Staffelhöhe (1550 m.a.s.l.). On 27 June 1873, the railway was extended to Rigi Kulm (1752 m.a.s.l.). This section is located in the canton of Schwyz, for which the VRB had no concession. The track belonged to the ARB and was leased by the VRB. The line is mostly single track, but the line has been double-track since 1874 from the request stop of Freibergen to Rigi KaltbadFirst.

Timetable For direction, please click here.

Chenot Palace Guests receive a 20% discount on purchased tickets. For the discount and tickets please contact the Concierge.

Concierge Number: 2189

S Safe

A safe is provided in every room free of charge. If you have problems with the safe please call the Reception Desk.

Reception Number: 2000

Sanitary Products

In case you forgot to bring some sanitary products, the reception staff can help you out with the following items: Tooth brushes, tooth paste, disposable shaver, shaving foam and women‘s products.

For inquiries, please contact the Housekeeping Housekeeping Number: 2119

Sewing Service

With pleasure our Housekeeping team will provide you with a sewing kit or help you to repair your clothes. For enquiries, please contact the Housekeeping team.

Housekeeping Number: 2119

Shoe Cleaning

With pleasure our Housekeeping team will provide you with a show cleaning set or clean the shoes for you. For enquiries, please contact the Housekeeping team.

Housekeeping Number: 2119

Ski Resort

Please find the list of the closest ski resorts.

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Titlis Engelberg (the closest one) For directions, please click here.

For more information, please click here.

Andermatt Sedrun For directions, please click here.

For more information, please click here.

Zermatt For directions, please click here.

For more information, please click here.

For more information, please contact our Concierge.

Concierge Number: 2189

Slippers

2 types of slippers are provided for the guests: soft for the room and rubber for the SPA. If you require a different size, please contact the Housekeeping team.

Housekeeping Number: 2119

Speaker

Would like to listen to your own relaxing music. Chenot Palace Weggis provides in each room a Marshall speaker for the guest’s usage.

SPA

Chenot Palace Weggis SPA is opened daily from 08:00 till 18:00.

Reception SPA number: 2200

Stationary

Chenot Palace Weggis provides a pen, pencil and a note pad for guests. There are located at the desk or the bedside table. Need more paper or a new pen please contact Housekeeping.

Housekeeping Number: 2119

T Transfers

Chenot Palace Weggis can arrange 3 types of transfers for its guests: -

Limousine Transfer (Mercedes S or V class).

Most popular destinations: From or to Zurich Airport 400CHF per way From or to Zurich City 345CHF per way

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Taxi transfer Most popular destinations: From or to Luzern 100CHF per way From or to Zurich Airport 270CHF per way

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Internal Transfer are available on a Complimentary basis in the Rigi region.

For more information, please contact our Concierge.

Concierge number: 2189

Translation Service

Chenot Place Weggis provides translation service from German, French, Italian and Russian for an additional cost.

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60chf – one time translation.

300CHF – a package which includes all translations for consultations with doctors.

For enquiries, please contact the SPA team.

SPA Number: 2200

Telephone

A telephone is provided in each room. Too call another room you need to press 9 and then the room number.

If you want to call outside the hotel first, you need to press 0 then 00 (instead +) then the country code and the phone number.

Example: + 41 744445555 will be 0 00 744445555 Still having problems to connect. Please call the Reception Desk Reception Number: 2000

Towels

Please be informed that: If you would like that your towel is changed please leave it on the floor If you do not want that it is changed please hang it on the rail.

For any other enquiries please contact the Housekeeping team.

Housekeeping Number: 2119

TV

TV is provided in all rooms with a big variety of TV channels in 6 different languages: German, English, French, Russian, Italian and Arabic.

Having problems with the TV please do not hesitate to contact the Reception Desk.

Reception Number: 2000

U Umbrella

Chenot Palace Weggis provides umbrellas in each room. There are located in the wardrobe. Forgot your umbrella in the room and it is raining with pleasure Reception Desk can provide for you an extra umbrella.

Reception Number: 2000

V Ventilation

All our rooms are equipped with a Ventilation System. You can easily regulate the room temperature yourself with the `thermostat`. The maximum temperature level is 24°C and the minimal temperature is 18°C. Is it still too hot or too cold in the room? With pleasure we would provide you with a fan or a mobile heater.

Housekeeping Number: 2119

W Wake Up Call

With pleasure our reception will organise for you a wakeup call. Please contact the Reception desk for the enquiry.

Reception Number: 2000

Weggis

According to the old chronicles, the village was referred to as "Quatigiso" or "Guategisso".

In 800, King Ludwig I of France gave the village to the Kloster Pfäfers in Saint Gallen but the village was only mentioned for the first time in a document in 825 – 831. The village then belonged to the former Roman – German Land.

In 1024 – 1094, at the Income Tax Registrar of the Pfäfers Monastery the village was called "Wattawis" with Celtic origin meaning "Ort der Fährleute" or "Place of Ferry People".

In 1116, it was referred to "Guategiso or Guategisso". But in the documents in 1275 – 1276, the place was called "Wetgis" or "Waetgis".

Over the years, the name changed to Guategiso, Wetgis, Wäggis and finally Weggis.

In 1332, Weggis joined the Swiss Federation but Weggis was only recognized and documented as an independent member of the Confederation in 1359.

For more information, please contact our Concierge.

Concierge number: 2189

Wi-Fi

Guests can enjoy a high speed Wifi all around the hotel. To log in please select the WiFi network ´CPW Guest´ and log in with your Room number and Last Name. Still have problems with Log in.

Please do not hesitate to contact the Reception Desk.

Reception Number: 2000