Chatbot integrations simplifies varied business functions

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Chatbot integrations simplifies varied business functions

• Using chatbot for sales can help you to integrate multichannel sales solutions into a single funnel. Top AI Chatbot Platforms allows you to create dynamic, AI-powered bots that interacts with users in a conversational format, be it via text or voice. Through them, you can communicate with your audiences instantaneously, in a personalized manner, without any compromise.

Chatbots can be integrated with several tools and platforms. Hence, the sales tasks for which you need varied tools can easily be tied together with a chatbot. The same bot can be integrated on multiple channels, starting from web, company app, messaging app, social media website and more. You may even get the option of integrating the bot with your CRM system.

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Moreover, if you have a ecommerce business, there can be customers wanting to make a purchase through your website late at night or early in the morning. Even though it is possible to have a customer support staff in multiple locations or in shifts, they both can be extremely costly. But chatbots are just codes, and therefore they can be online 24x7, 365 days of the year. These bots can continuously collect data, offer information, and qualify and score your leads throughout the day. After your sales agents get back to work, they can always review a list of sales leads acquired by your bots.

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