AI Chatbots: An Overview

AI Chatbots AI or Artificial Intelligence chatbots are voice-based or text-based interfaces that provide support and connect human users with the services or information that they need.

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How does it work Chatbot interactions most commonly occur on business sites. These are customer service bots that usually pop up after a human user navigates around the website for a few minutes or if they show behavior indicating that they are having trouble connecting with the information they need.

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Why are businesses using chatbots online The AI conversation bot is also a great data-gathering tool that helps organizations understand their customers' most frequent questions. They also help in recognizing the most common problems faced by their website visitors, and the general public's view on their brand or market standing.

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