TEAM MEMBER NEWSLETTER
MISSION STATEMENT & VALUES
Our Mission is to provide a personal, unparalleled country club experience highlighted by superior facilities and highly skilled club professionals performing with gracious hospitality.
We Value...
Respect. The honor and esteem that we show our membership and team members.
Exceptional Quality and Service. Continuously seeking to exceed expectations. Having a smile on our face and warmly greeting members using their last name.
Professionalism. Displaying the energy and determination to perform an outstanding job.
Integrity. Honesty, sincerity, fairness and having sound judgment.
Innovation. The ability to be creative and flexible in implementing new ideas.
Teamwork. A cooperative effort by employees to achieve a common goal.
Tradition. Recognizing the events and people that shaped the history of Charlotte Country Club and preserving its heritage.
INTRODUCTION FROM TRACY RIVERS
Dear CCC Team Members,
As we welcome the vibrant spring season, I want to extend my heartfelt gratitude to each of you for your unwavering dedication and exceptional service. Your commitment to delivering warm hospitality and making our members feel at home is truly commendable.
In this edition of our Team Member newsletter, we have a lot of exciting updates to share. You’ll find highlights of our recent staff celebrations, recaps of team outings and philanthropic activities, important benefit information, and the latest construction updates.
Looking ahead, we have a busy season filled with family events and the muchanticipated opening of the pool. Let’s continue to work together to create memorable experiences for our members and each other. Remember to greet members by name or offer a big smile and say “Hi” to make them feel truly welcome. You all are truly the best in the business and it’s why our members’ experience is always so magical.
Thank you for all that you do.
With much gratitude,
Tracy M. Rivers Director of Human Resources
STAFF NEWS & CELEBRATIONS
Executive & Membership Coordinator, Alyssa Goodwin gave birth to her daughter Catherine in November of last year.
Desk Coordinator,
Congratulations to Jelica Augustinovic who is our Team Member of the Year for 2024!
Assistant Tennis Professional, Mary McGehee, and her Pro Team won the Pro League Championship earlier last year.
Front
Amelia Nelson is now Amelia Snyder! Amelia and her husband Matthew were married in Bluffton, SC on March 8th.
NEW TEAM MEMBERS
Sam Dean Assistant Tennis Professional
Avery Kinnaird Youth Activities Manager
Allison Doane Director of Events
Peter Maxwell Assistant Tennis Professional
MORE CCC ANNIVERSARIES!
Mack Ferguson 70 Years
Vanessa Sweat 45 Years
Tony Fowler
35 Years
Betty Council
30 Years
Cris Cabrera
25 Years
Adnan Salic 15 Years
Glenn Squire 15 Years
Victorino Guevara 15 Years
Jeff Fields 10 Years
Christie Driscoll Accounting Coordinator
Taylor Meckes Creative Coordinator
Andrea Glassberg Accounting Coordinator
Amelia Synder Front Desk Coordinator
TEAM MEMBER NEW ROLES
Alyssa Goodwin 5 Years
Nate Lamb 5 Years
David Kemp 5 Years
Tracy Rivers 5 Years
Lexie Bado Food & Beverage Manager
Alyssa Goodwin Executive & Membership Coordinator
CCC TEAM OUTING
On Monday, September 16 the team gathered at Hopfly Brewing Company for an evening filled with laughter, food, beverages, and games! We had a DJ who coordinated music bingo and trivia!
CCC GIVES BACK
Toy Drive
In December, we donated toys for the annual Levine Children’s Hospital toy drive to spread a little holiday cheer.
Roof Above
In January 2025, the team came together to make 800 sandwiches that were delivered to Roof Above. Roof Above is a comprehensive homeless service provider serving 1,200 people per day through a spectrum of services ranging from street outreach, day services, emergency shelter, and permanent supportive housing.
BENEFIT REMINDERS
Health Savings Account (HSA)
If you enroll in either high deductible health plan you will qualify for a Health Savings Account (HSA). An HSA is a great way to save money and budget for qualified medical expsenses. HSAs are a tax-advantaged savings account that accompany high deductible health plans (HDHP). HDHPs offer lower monthly premiums in exchange for a higher deductible (the amount you pay before insurance kicks in).
Common HSA-expensed items include:
• Copays for prescriptions and office visits
• Crutches
• Dental care
• Hearing Aids
• Prescription medications
• Vision care
• Wheelchair
For a full list of eligible expenses, please go to healthcare.gov.
Annual Check Ups
It’s a good idea to see your doctor regularly at any age.
Having an annual physical is important because it helps prevent and detect potential health issues early
and ensures you stay on track with your overall well-being. Having a primary care physician (PCP) is important because you know your health history and can provide consistent, ongoing care to keep you healthy.
Annual physicals are free by most insurance carriers. This is an opportunity to check up on your overall health and screen for chronic diseases. These can check up on your overall health and screen for chronic diseases. These can include:
• Diabetes
• Heart Disease
• High Blood Pressure
• High Cholesterol
• Prostate & Colon Screenings
• Mammograms
These screenings are free for team members enrolled in the CCC Blue Cross Blue Shield of NC plan, as they are considered preventative.
CONSTRUCTION CORNER
As you may have noticed, the Club is diligently enhancing our campus to reach its utmost potential! The Ross Restoration begins its construction on April 2nd, starting with the practice facilities. We also opened two new buildings on our campus early this year, the Mack Ferguson Golf Facility and the Indoor Tennis Facility.
INDOOR TENNIS FACILITY
On February 28 the tennis community celebrated the Grand Opening of the Indoor Tennis Facility! The new Indoor Tennis Facility has three clay courts along with locker rooms and restrooms.
MACK FERGUSON GOLF FACILITY
On January 17, The Mack Ferguson Golf Facility celebrated it’s grand opening and the legacy of Mack Ferguson. Not only does the facility hold more carts, but it also includes office space, laundry, storage, and more. This is a great enhancement to our golf operations.
ROSS RESTORATION
The Ross Restoration is the name of the restoration of our Golf Course and Practice Facilities. It will blend the historic design of Donald Ross with modern innovations, reinforcing the Club’s dedication to preserving legacy while adapting to the needs of today’s golfers.
Key current timeline dates include:
• April 2025: The practice facility (with the exception of Big Putt) will close for construction with the intent to re-open in late summer of 2025
• June, 2025: Big Putt closes for construction
• September, 2025: Course closes for construction
• April 2026: Greens grassing
• June 2026: Final grassing of fairways and tees
• Late fall, 2026: Course reopens for member play
101 THINGS TO DO IN CHARLOTTE
1. MUSEUM OF ILLUSIONS
Get ready for an adventure like no other with your friends and family at Museum of Illusions Charlotte. Dive into a world where reality twists and turns, sparking laughter and awe at every corner. From defying gravity to mindbending optical illusions, every exhibit is a shared journey of wonder. Brace yourselves for moments of surprise, discovery, and endless fun as you create unforgettable memories together.
2. ATHERTON MILLS AND MARKET
Get ready for an adventure like no other with your friends and family at Museum of Illusions Charlotte. Dive into a world where reality twists and turns, sparking laughter and awe at every corner. From defying gravity to mindbending optical illusions, every exhibit is a shared journey of wonder. Brace yourselves for moments of surprise, discovery, and endless fun as you create unforgettable memories together.
3. SOUTH PARK MALL
Nestled among the hustle and bustle of South End, Atherton Mill has been transformed to include some of the city’s most-coveted shops and restaurants, including Living Kitchen, Free People, Anthropologie, Savory Spice Shop, Sephora, Madewell, Bonobos and Warby Parker. Saturday mornings feature farmers markets, with other pop-up markets, classes and live music happening throughout the month.
4. CONCORD MILLS
Anchored by Nordstrom, Belk, Dillard’s, Macy’s and Neiman Marcus, stores range from high-end luxury, like Louis Vuitton and Tiffany & Co., to American Girl and Crate & Barrel. SouthPark Mall is a must-stop destination for the fashion-forward. This upscale Charlotte staple is also one of the region’s largest malls.
5. OPTIMIST HALL
Optimist Hall, formerly home to Charlotte’s largest textile mill built in 1892, was transformed into a food hall north of Uptown in the Optimist Park neighborhood. The 22,000-square-foot space has more than 20 tenants with more on the way.
6. AVIDXCHANCE MUSIC FACTORY
The AvidXChange Music Factory is a dynamic entertainment hub right outside of Uptown, renowned for its diverse lineup of live performances and events. Home to iconic venues like The Fillmore, the Underground and the Comedy Zone, it offers something for everyone, from concerts to stand-up comedy shows. This vibrant space attracts both local and national acts, creating an electric atmosphere for music lovers and comedy fans alike.
7. CAMP NORTH END
Once a manufacturing site for Model T cars, and later assembling Hercules missiles, Camp North End has now transformed into a hub for some of the city’s most creative and innovative businesses. Since opening in 2017, this 76acre, open-air property is now home to over 60 tenants, with more openings on the horizon. This expansive campus is divided into five districts: Mount, Keswick, Boileryard, Crossroads and Graham Street.
8. CHEF ALYSSA’S KITCHEN
Award-winning chef Alyssa Wilen opened the doors to her kitchen in 2013 to provide a comfortable place where guests can learn to cook and eat well. The hands-on classes at Chef Alyssa’s Kitchen teach cooks at every skill level how to make seasonal, flavorful meals.
9. DISTRICT 57
District 57 is an immersive, themed, one-of-a-kind entertainment complex. Come play unique games and conquer challenges in the post-apocalyptic, futuristic utopia. Enjoy self-pour beverages including beer, wine and ciders, as well as homemade pizzas.
10. CAROLINA HISTORY AND HAUNTS
On this historic, ghostly walking tour in Uptown, you’ll be guided by lantern light, listening to the stories and haunts of local history. Explore the sites where some of Uptown’s departed inhabitants are said to still linger. See some of Charlotte’s famous and sometimes infamous landmarks, and learn how the ghostly past has shaped the city of Charlotte today.
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MINDS IN MOTION
CCC 2025 MINDS IN MOTION WORKSHOP SERIES
Save the dates and come learn something fun and new with us! All CCC Team Members are welcome! All sessions will be held from 2:30 - 3:30 p.m., unless otherwise communicated.
WORKSHOP 1 RECAP: MASTER YOUR SWING
Wednesday, February 26 | Golf House
Our team members learned the Fundamentals of Golf with our Assistant Golf Professionals
WORKSHOP 2: FROM SCRATCH TO SWEET
Wednesday, May 14 | Georgian Room
Learn the art of making delicious donuts from scratch with our Pastry Team
WORKSHOP 3: FROM DOUGH TO DISH
Wednesday, August 13 | Georgian Room
Learn how to make pasta in this hands-on workshop with our Michelin Star Executive Chef, Laurent Pillard
WORKSHOP 4: NO BOOZE? NO PROBLEM!
Wednesday, October 15 | Georgian Room
Learn to make the best mocktails with our bartenders
We can’t wait to see you there!
DIVE HIGHLIGHTS
The DIVE Committe is devoted to creating a positive and authentic wrokplace culture for all team members of Charlotte Country Club.
AUSTRALIA DAY
Every year on January 26, Australians celebrate their country’s diverse culture, heritage, and achievements. Our culinary team with help by Glenn Squire, an Australian native, provided a special lunch in honor of Australian day with some Australian dishes like adding beets onto a burger, cheesy Australian scalloped potatoes, lamingon, tam-tam cookies, and of course, Vegemite.
BLACK HISTORY MONTH
February is Black History Month and CCC featured Vanessa Sweat. Black History Month “is a month to celebrate all the accomplishments throughout history that Black men and women have made”, said Vanessa. Some advice Vanessa would give to younger generations about embracing and learning from Black History is to “take time to learn about all the things that people of color have made and help to change the lives of others by doing good.”
WOMEN IN SPORTS
National Girls & Women in Sports Day was celebrated on February 5. Assistant Golf Professional, Kayla Bartemeyer shared her story about being a woman in sports. Her advice to girls/women in sports is to “always believe in yourself and stay consistent, surround yourself with positive influences, and never forget to have fun along the way!”
WOMEN’S HISTORY MONTH
March is Women’s History Month and CCC celebrated HERstory with Julie Francis. Julie has been with the Club for 41 years and has seen lots of changes throughout the years. The biggest changes she has seen are “The Grill used to be a men’s only space for dining and now women can dine there too.” After over 40 years Julie said her biggest accomplishment has been “being able to work with different types of people over the years.”
PARKING UPDATES & SUMMER DRESS CODE
PARKING LOT REMINDERS & UPDATES
Remember to drive slowly, turn your music down, no talking or phone use in the parking lot or other undesignated areas, and lock your doors.
Stop and say hello to our Greeting Center Attendants!
Please park in the Upper Parking Lot toward the back to ensure members have access to spots near the Clubhouse and Tennis entrances. With the new Mack Ferguson Golf Facility and Indoor Tennis openings, member parking demand has increased. Your cooperation is essential to keeping these parking areas open for members.
Golf Team Members should use the Golf parking lot, and park towards the back of the parking lot. Leaving the spots closest to the Golf Shop open for our members.
Thank you for giving our Members priority parking!
SUMMER DRESS CODE REMINDERS
Please arrive to work in your clean uniform or work appropriate attire:
• Clean/polished non-slip shoes
• Appropriate length skirt/shorts - shorts, dresses, skirts, and skorts should reach at least mid-thigh to bermuda length
• Name tag to be worn on the right side
• No denim, cropped clothes, and no hats in the Clubhouse
Please be sure to stay hydrated by drinking plenty of liquids. If you are not feeling well, please alert your supervisor.
Protect your skin by wearing sunscreen.
Please note with it being Summer, there will be an increase of small children and members on property and in parking lots.
LET’S PLAY WHO’S WHO
Can you guess which team member’s baby photo is shown below? If you need a hint here are the departments these team members work in: Admin, Clubhouse, Culinary, Event Planning, and Tennis. Think you’ve got it? Check your guesses with the answers on the bottom of the page!
