Fol summer 2010 newsletter

Friends of the Library Summer 2010

C.G. O’Kelly Library Newsletter

Celebration Time The WSSU Friends of the Library 25th Year Anniversary Celebration

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Contents | Summer 2010 3| Celebration Time Mark your calendars for the upcoming WSSU Friends of the Library Silver Anniversary Gala, November 5, 2010!

4| Teaching Teachers New WSSU liberal arts courses being developed with help from O’Kelly‘s Instruction Team

5| The OK Scholars Institute The institute continues to enhance teaching methods of WSSU faculty

6| Teaching Center Technologies New developing technologies aid student access to information.

7| Information Literacy & National Trends O’Kelly Library hosts a survey to help track national trends in information literacy

7| Services 8| Staff Development

New Staff Members Professional Development Experiences

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Celebration Time

With friends inviting friends to attend the WSSU Friends of the Library Silver Anniversary Gala the house will be packed! This once in a lifetime event will occur November 5, 2010 at 6:30 pm at the Village Inn Golf and Conference Center in Clemmons, NC. Everyone who has assisted with the success of the Friends of the Library in any way during the last 25 years is invited to attend. We want to pack the house!

The house will rock with The King of Hearts band! This local group

specializes in the sweet sounds of the 1950’s and 60’s. Not only do they deliver an excellent performance, they offer a great sound to slow drag with your “mighty love.” To complete this special experience, the group also dresses in the style of 1960s Motown era. One of the singers can croon like Billy Eckstine. Did that take you back a moment or two?

Tickets are $50 each; tables with ten seats can be reserved until September 30. Silver Society members—those individuals who contribute $2,500—

WSSU Friends of the Library

will have special seating and be one of the many groups recognized during this historic celebration.

The gala subcommittee which is led by Vera Stepp, WSSU class of 1968 is planning more than a series of recognitions. The gala will also include: good music, great food, opportunities to dance and lots of fun.

A few Auld Lang Syne moments will be presented. There will also be some new hot memories created during the gala.

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Fundraising is the reason for the WSSU Friends of the Library. The planning committee has some very ambitious goals for the anniversary. To reach the goals, several methods of giving are offered to encourage as many alumni and friends as possible to support this effort. There is an opportunity that will appeal to everyone.

The fundraising subcommittee is working to raise 100 percent more than they did in the previous year. To accomplish this goal, donations are being requested at the $2,500, $1,000, $500 or $250 level.

Paid advertisements are also being accepted for the souvenir booklet. There are four options; full page ad at $500, half page ad at $250, business card ad at $100 and $30 for a shoutout. The advertisement size is based on a page approximately 7 x 10 inches. The business card advertisement is the size of a standard business card. A shout-out is approximately 30 words in length. The required advertisements file format is PDF or a Microsoft Word document. Advertisement space is reserved with the receipt of the appropriate check or money order, which should be made payable to the WSSU Friends of the Library. Advertisement information and payments should be received by September 30, 2010.

1,000 Rams are needed

with a possibility for summer employment. Beyond the safe, The final method is designed to create a scholarship fund for reliable environment, individuals acquire lots of valuable student library employees. The requested level of donation is information skills. $25 for 1,000 Rams.

The growing automation and media technology programs are Students are really an important labor source in C. G. O’Kelly Library. Traditionally, they have provided the energy to complete routine assignments. In our environment of changing technology there are many assignments beyond shelving books. They include assisting with maintaining and installing computers, inspecting laptop computers after each use, conducting surveys and assisting individuals with locating information in the collection.

It is very important for the library staff to be able to recruit and retain reliable students with good communication and technical skills. Students are our ambassadors because they offer assistance to other students inside and outside of the library. Seasoned, well-trained, knowledgeable students are an asset to the program.

giving the library the opportunity to offer new opportunities in these areas. Paid internships are awarded to students in computer science and media production. The earlier these students begin working in the library, the greater the opportunity to expand their skills and knowledge.

The library staff is extremely pleased that the WSSU Friends of the Library is seeking to raise a minimum of $25,000 during its anniversary gala to offer two or three scholarships in the amount of $1,000 each to students who have been employed in the library for over two years. The scholarships will also hopefully help to attract and retain individuals who have great technical and communication skills. Since students will potentially be on the payroll for three to four years, the scholarships will also permit the staff to offer training in digitization, preservation of historical files, computer installation and maintenance, video production and customer service.

Presently, the library is a popular place to seek employment because of the extended night and week-end service hours, potentially giving individuals more flexibility in creating their work schedules. In addition, the library offers the Reaching the $25,000 goal will also allow the staff to provide opportunity for long-term employment—three to four years a good learning environment for students who choose to 4 | Summer 2010

WSSU Friends of the Library

work in O’Kelly Library. This work experience will positively impact their professional portfolio and foster their ability to be lifelong learners.

To begin offering the scholarship in fall 2011, the WSSU Friends of the Library is seeking 1,000 alumni to donate $25 to its anniversary effort.

The challenge is for all classes, local chapter presidents and other groups to recruit 100 alumni per group and make a contribution to the cause.

Within the FOL planning committee, five different classes have been identified and individuals who will connect with their classes and alumni group. See how easy it is to reach 1,000 people?

Please join with former library student employees, your classmates, friends or fellow Rams, etc. to make this happen.

Contributors will be acknowledged in the printed anniversary souvenir booklet and during the gala.

If you have received a letter requesting

a donation for the 25th Anniversary Celebration, please respond as soon as possible. This is the only opportunity that you will have to make such a historically significant donation to a truly remarkable organization that is making a major difference for library services at Winston-Salem State University.

Rams, write a check to the WSSU Friends of the Library today. Mail it to: WSSU Friends of the Library

227 C. G. O’Kelly Library Winston-Salem State University Winston-Salem NC 27110 Donations are tax deductible.

Rams are invited to pack the house on November 5, 2010.

Visit the gala web site to learn more about the celebration:

http://fol.wssuomc1.com/ Rams, you can make this happen. This is a cause that will benefit the students who work in the library.

O’Kelly’s Library Instruction Team is Teaching Teachers

Individual response cards are included in this mailing.

The Planning Committee Vera Stepp, Chair, Program committee Maurice Johnson, Althea Taylor Jones, Alberta Mickens, Vicki S. Miller, Conrad Mitchell and Tomara Monroe Barbara Hayes, Chair, Fundraising subcommittee Gwenn Clement, Melva Daniels, Marie Matthews, Gerald Pauling, Carolyn Perry and Albert Reeves Mae L. Rodney, Chair, Market subcommittee Melva Daniels, Luchrita Fulton, Laverne Gaither, James Jarrell, and Chris Screen.

New WSSU general liberal arts courses are being designed to give students more choices beyond general biology and world civilization to complete their core requirements. The proposed courses will require students to do more research and writing. These expectations complement the Rams Write program which was formed to improve students’ writing skills in junior and senior level courses.

Provost Brenda Allen asked the library instruction team to present an information literacy workshop to the faculty members who will be engaged in creating those courses. On June 11, 2010 the instruction team offered a session to the “Liberal Learning Group,” which included approximately 25 faculty members from the School of Arts and Sciences and several faculty from the School of Education and Human Performance. The instruction team – Julie Dornberger, Forrest Foster, Michael Frye, Cotina Jones, Carl Leak, Janet Malliett, Vicki Miller and Vonzell Yeager designed their presentations around the belief that faculty wanted to include information literacy experiences in their course assignments.

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They also introduced new tools, the Assignment Calculator and Online Tutorial. Both will be available in August to help students be more successful with their writing assignments (See following article OK Scholars Institute: New Products From the Teaching Center).

OK Scholars Institute: Teaching Faculty Graduation activities were held on May 7, 2010 for the third, fourth and fifth classes of the O’K Scholars Institute.

Approximately 20 of the 40 graduates participated in the activities. They received their certificates, their O’K Scholars medallions and had their picture taken with the library director. Some graduates were interviewed and asked to provide reflections and reactions from participating in the experience to further document the impact of the Institute.

The reflections also assist with marketing the institute to future classes.

Library output measures –the number of reference questions addressed and the instruction classes offered across the disciplines document that the institute has positively impacted library services. The program is also showing faculty members that the library is an important resource in the teaching and learning process. There are many ways to effectively require students to use those resources and not rely on Yahoo and Google searches for their “research.”

“I don’t have to read junk anymore. I know where to go to get the best instruction for my students. I will not have to waste time reading poor written assignments. They will get it right the first time.”

-A Health Science faculty member

The 2010-11 objectives for the institute are for at least 50 percent of the participants to continue requesting library instruction and require their students to consult with a librarian to complete their assignments. The next objective Since the program began, a different perspective on how the is to document the impact of the experience on students’ institute impacts teaching, learning or research is annually writing and research. To accomplish this task, a two part uncovered. Jill Harp, Associate Professor of Biochemistry assessment, one from the faculty and the second from the and member of the Quality Enhancement Program (QEP) student perspective, is being introduced to the 2010 institute planning team became interested in the program as faculty scholars. members were developing writing assignments for the QEP. As the planning team began reviewing the assignments, they found that the O’K Scholars Institute participants consistently had strong writing assignments and more students were meeting faculty members’ expectations and guidelines. The improved writing results made her very interested in participating in the institute. Harp indicated that the experience really helped her students develop a more in-depth appreciation of the available literature and how to do quality research. Harp added that the experience can be extremely helpful for faculty members seeking funds for research grants because the experience will look very good on personal resumes.

The sixth O’K Scholars Institute was held June 14 and 15 in the Anderson Center, Main Dining Room. Fifteen faculty members participated, including three individuals who teach distance courses. Individuals from Clinical Laboratory Science, Nursing, Occupational Therapy, Social Science, Social Work, English/Foreign Languages, and Mass Communications participated. To date, 75 faculty members have completed the program and all departments with the exception of Computer Science, Rehabilitation Counseling and Physical Therapy have had faculty members to participate.

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Jill Harp accepts a medal and certificate from Library Director, Dr. Mae L. Rodney at the Spring 2010 O’K Scholars Graduation.

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New products from the Teaching Center The Assignment Calculator Team Leader, Phyllistine Poole was assisted by Forrest Foster, Carl Leak, Kizzy Lewis-Phillips, Janet Malliett, Vicki Miller and Melde Rutledge in developing and including information relevant to the WSSU experience in the Assignment Calculator modules.

The software is designed to guide and remind students of the necessary steps they should take as they work through written research assignments.

It encourages time management and use of the resources in the collection.

The Assignment Calculator is an open source product originally designed by the University of Minnesota library staff. The primary research steps are identified and links to helpful tips are included. One of the standard reminders is to seek assistance from a librarian.

Commander, Michael Frye, Cotina Jones, Melde Rutledge and Vonzell Yeager. The online tutorial was created because the staff is very aware that all information shared during instruction sessions is not retained. In addition, some procedures are complicated and require several reviews before the task can be completed successfully. Most importantly, many off-campus students who do not have access to face-toface instruction sessions will find the tutorial helpful. Finally, the product will give students who require solitude the convenience of remote access from home.

A page from module one of the online tutorial site

tutorial is posted on the library’s web site.

Announcements about the Assignment Calculator and Online Tutorial will be shared with faculty members via a DVD to be distributed during fall 201011 academic opening sessions. New faculty will receive information about The tutorial is designed to help users the services during their orientation learn to more effectively use library session. resources at their own pace. Faculty members and librarians can refer users Posters and flyers will also be mounted to the tutorial as an introduction, at strategic campus locations to further refresher or a primary way to fill advertise the services. Students will in information gaps about library receive announcements about them via WSSU team members were required research. Easily identifiable “sections” e-mail and during library instruction to modify the prescribed modules to or modules subdivide the information. sessions. The tutorial will be marketed reflect the resources which are available Users can start from any section. The heavily to the faculty and to individuals in O’Kelly Library. The Assignment Calculator can be accessed from the library’s web site. Margie Orell, O’K Scholars Institute consultant introduced the staff to the product in the summer of 2009. The product is being used by universities across the nation. Locally, NC State University students use a modified version of the system.

The OnlineTutorial A new online tutorial has also been developed. Team leaders for the project were Julie Dornberger and Angela Wilson. They were assisted by Patricia WSSU Friends of the Library

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receive announcements about them via e-mail and during library instruction sessions. The tutorial will be marketed heavily to the faculty and to individuals in the distance programs.

Chris Screen and Luchrita Fulton provided the technical expertise to make both projects functional and attractive.

Reshaping the collections of

O’Kelly Library

There are many factors in and around academic libraries which are impacting collection growth, space requirements and use. Few libraries are being built. A small number of libraries are renovating existing space, but many academic library collections are housed in buildings which are over thirty years old. In addition, equipment and information formats presently in the collections have changed radically during the same thirty years, while the importance of print collections may be declining.

National trends in Information Literacy Nationwide librarians are attempting to document the impact of instruction on students’ long-term learning. Julie Dornberger, Coordinator of our Teaching Center, volunteered WSSU to participate in a national online survey to determine the level of student’s awareness of information literacy. The survey was conducted by the Washington University Information Literacy Project on April 13-27. University of Washington staff electronically surveyed WSSU sophomores, juniors and seniors.

The survey was even designed to send participants who had not responded by the midpoint, a reminder to complete the survey.

Stephanie Evans, Compliance Officer provided the approval for the study. Sharon Hush, University Registrar, provided the e-mail addresses for the students. Cynthia George, library systems administrator, worked with the Washington University staff to solve the technical glitches. University of Washington staff was really impressed with how well we were able to work with them and get the needed approvals and solve problems. WSSU’s staff rocked!

When the survey was first sent electronically to the students, several librarians asked faculty members who regularly request instruction to encourage their students to participate. On the last two scheduled days of the survey, library staff members Patricia Commander and Preston Mack, along with Forrest Foster and Luchrita Fulton, set up a table with laptop computers on the library’s front patio and encouraged students to complete the survey. These efforts resulted in WSSU having an eight percent participation rate.

University of Washington staff conducted a random drawing and Lore McBroom, a senior biology student, won a $150 Amazon.com gift card to acknowledge WSSU’s participation. Thanks to all the students who participated.

Sincere appreciation is shared with all university staff members who made WSSU really look good!

McBroom

Yet, collections continue growing with new formats being added.

How are library administrators juggling these issues, considering traditional library strategies vs. current trends? How are they adjusting their collections when buildings are static and modifications cannot be made to accommodate a constantly growing book and journal collection? How are administrators responding to the need for more seating space and access to technology in a static building, with a declining budget?

Originally in O’Kelly Library, approximately one third of the resources budget was utilized to purchase electronic databases; journal subscriptions and standing orders. The library staff also continued to purchase and preserve older journal issues, even as electronic databases became the preferred research source.

Between 2007 and 2009, after reviewing patrons’ research habits and library output measures, the O’Kelly Library, like many other academic libraries opted to significantly reduce the size of the print journal collection and older issues were no longer being transformed into bound volumes.

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In 2009-10 the print reference collection was reviewed with the goal of trimming titles from the shelves and reducing duplication of electronic and print formats. Stack use patterns were also reviewed and it was determined that neither librarians nor students were using the print reference collection. In addition, the standing orders list was compared with the electronic databases to identify any duplication.

The number of e-books in the collection is also increasing. One of the newest resources made available through NC LIVE for North Carolinians is a collection of audio books. As of April 2010, NC LIVE began rolling out the new MyiLibrary Audio Books platform to all member libraries, both academic and public. Residents of NC now have access to over 750 downloadable e-Audio book titles. The new e-Audio content is available from The results led the staff to review the MyiLibrary Audio Books platform and modify collection development and will be downloadable to either an policies. The new acquisition policy is iPod or MP3 player, as well as playable when a reference and journal title can on a PC or Mac computer. Access to be acquired electronically or in print, it this and other library services are free will be acquired in the electronic format. to students and university personnel.

This direction for the collection will If you are not sure what services and provide off-campus users greater access resources are available, please call the to information, and it will allow the O’Kelly Library daily from 8:00 a.m. staff to use the allotted space as wisely to 1:00 a.m. Librarians are available to as possible. assist users in navigating the numerous The review of the journal and reference databases and helping them understand collections allowed duplicate volumes the difference between just locating and titles to be removed from the open information and using it. shelves.

Finally, changing student enrollment and the increasing expectation for more technology create a need for more seating space in a static building.

WSSU students have clearly indicated their displeasure with having to rush to the library in order to gain access to a computer. They want more access to hardware. The open space from the reduction of the reference collection will allow the staff to increase the number of computer stations in the building.

Services

media services, ten additional computers have been added in the media area. These workstations also allow students Service trends are very complicated to study and predict access to scanners and headphones. These workstations are future directions. Many factors impact them. Service trends used by students who have DVDs in their textbooks and also direct staff needs and space requirements. Although the students who are transforming PowerPoint presentations staff is very engaged in marketing services to students and into videos. faculty, factors such as inclement weather and change in faculty assignments can cause output measures to drop. The In addition, two new Mac computer workstations have been snow and ice storms during the 2010 winter significantly installed in the media production lab. These two workstations impacted service output measures. In addition, the decrease were added because of increased use of multimedia software. in university enrollment (approximately 400 students) The media production staff continues to assist students with impacted library usage. It influenced final use data, the producing video clips on Final Cut Pro and Windows Movie number of instruction classes, attendance, reference contacts Maker. Students in Mass Communications and Social and the number of books circulated. The textbook collection Sciences are the primary users of the production lab. It is is the most frequently used service by students. Patrons open to all students who have basic knowledge of Windows consistently use the collection in both fall and spring Movie Maker and Final Cut Pro. However, because of semesters. Laptop check-out continues to increase annually. limited space, students need to make an appointment to The staff acknowledge the need to keep a current textbook use the equipment. In order to ensure student success and to encourage lab use, video editing workshops are held to collection and reliable up to date laptop computers. provide instruction for those with little or no knowledge of Media and media production still continue to be very the software packages. popular with students. Because of the increased demand for WSSU Friends of the Library

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At least one new section of computers (8) has been installed to create an information commons on the first floor west wing. The staff will carefully review the use made of the equipment during 2010-11 and determine what other software is required and what technical skills are required to effectively assist students.

New Staff Members Michael Frye became the Life and Physical Science Librarian, January 15, 2010. This position requires him to offer instruction and assistance to Frye students and faculty in the Life and Physical Sciences. He will also assist with building the print and electronic collections in these disciplines. Michael has an undergraduate degree in English from the University of North Carolina at Charlotte and a MLS from the University of North Carolina at Chapel Hill. His professional experiences include a combination of nearly twenty years in school media services, as well as work in public and academic libraries. This wealth of knowledge is particularly important in C. G. O’Kelly Library as a concentrated effort is being made to integrate librarians more into the teaching and research processes at the university. Michael has the experience of working with students and understanding teachers’ value system which are invaluable in our integration efforts.

Janet Malliett became the Serials Librarian and the liaison to the Behavioral Science faculty, January 15, 2010. Malliett has a degree in Library Science from North Carolina Central University. Her work experience includes the public library, where she offered technology instruction 10 | Summer 2010

Computers in the library instruction classroom were also updated. The original goal was to enlarge 318W to provide an additional ten seats, but funds were not available to physically enlarge the room. Since the computers were over five years old, all 22 computers were replaced to ensure that the instruction staff could have the best connection during their instruction sessions.

to both adults and teenagers. She participants in an effort to help them also worked several refresh their research assignments, to years in the serials keep them effective department at Wake in an ever changing Forest University instructional market and part-time at the place.

University of North He is also the liaison Carolina School of to the Social Science the Arts circulation Malliett department in the Yeager department. following disciplines; Malliett is responsible for maintaining History, Political Science and Justice the serials collection and developing Studies and will assist the faculty with a complete inventory of our holdings building the collection and offer classes which are in print, electronic and in research strategies or orientation microform. The desired outcome is to sessions to library services. further reduce the duplication between formats. Presently, she is researching Yeager has an undergraduate degree what other academic librarians are from NC A & T State University and a doing with their extensive microform MLS from the University of Pittsburgh, collections. Additionally she is one of the most respected library assisting in preparing the library report schools in the U.S. Yeager has worked for the upcoming 2011 Social Work as a Reference Librarian and instructor of Library Science at the University Accreditation Visit. of Iowa. While in library school he Vonzell Yeager began his employment worked in the Reference Department as the O’K Scholars Coordinator on of Hillman Library.

February 1, 2010. This is a new position funded through Title III funds. The Staff Professional need for the coordinator grew out of the program’s success and multiple students’ development experiences request for assistance using resources. Congratulations to Kizzy Lewis-Phillips, He is responsible for developing and who is a 2010 Magna Cum Laude expanding the program to ensure that graduate from the University of North faculty from all disciplines participates Carolina at Greensboro School of Library in the program. In addition, he will and Information Science. Kizzy is be interpreting the various assessment the technician in Technical Services results and documenting the program’s responsible for media processing. success. He will also identify areas where the institute can be enhanced. Julie Dornberger and Cotina Jones’ Yeager will communicate with past proposal to LOEX on WSSU’s O’K WSSU Friends of the Library

Scholars Institute resulted in their making a presentation at the national conference in Dearborn, Michigan, April 29 - May 1, 2010. They shared information about the formation of the program and the librarian’s successful effort to educate WSSU faculty about the importance of incorporating information literacy within the instructional process.

the conference for the first time through their UNC-G Scholarship.

Patricia Commander, Forrest Foster, and Mel Rutledge attended the Metrolina Library Assn. Information Literacy Conference in Charlotte, NC on June 17, 2010.

Janet Malliett attended the North American Serials Interest Group, June 3 - 6, 2010 in Palm Springs, CA. She heard how libraries continue to search for ways to reduce annual subscription costs for serials and that approximately half of the ERIC microfiche collection can be accessed electronically through our EBSCO subscription.

Carl Leak, Cynthia Levine, Mel Rutledge, Patricia Commander and Mae L. Rodney attended the American Library Association Annual Conference in Washington, DC. June 25- 29.

Leak, Levine and Rodney are regular attendees at the annual conference.

Commander and Rutledge, library staff members and students in the UNC Greensboro School of Library and Information Studies program, attended

Mae L. Rodney made a presentation on successful marketing strategies in academic libraries on Saturday, June 26. The presentation was based on the award winning presentation made to ACRL in 2007, “At O’K …You get what you need.”

Michael Frye attended the Special Libraries Association Annual Conference in New Orleans June 1316. He was really interested in acquiring new tips for teaching science research and information literacy skills in an electronic environment.

Cotina Jones and Mae L. Rodney successfully completed the one year requirement for the HBCU Library Alliance Leadership Institute. The experience is funded by the Andrew Mellon Foundation. Seventeen library directors and their emerging leaders from all size libraries received a wealth of leadership tips and strategies. The experience is designed to prepare the next generation of academic library leaders. One of the many requirements was to design, complete and present a project to the members of the institute during the final face to face session.

Cotina Jones presented “The 21st Century Educator and Information Literacy.” Several other emerging leaders presented projects focused on information literacy, but Jones’ was the only one seeking to educate perceptive teachers on the topic.

Staff Members Participating In Personal Development Experiences

Left to right: Commander, Foster, Jones, Dornberger, Leak, Lewis-Phillips, Levine, Rutledge

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Winston-Salem State University C.G. O’Kelly Library library@wssu.edu

601 S. Martin Luther King Jr. Drive Winston-Salem NC, 27710

Editorial Team Michael Frye, Staff Writer Luchrita Fulton, Photographer, Publisher, & Graphic Artist Jeff McGill, Contributer, Photographer, & Proof Reader Mae L. Rodney, Staff Writer Mel Rutledge, Photographer, Proof Reader, & Reporter