2014 2015 C.G. O'Kelly Library Progress Report

C.G. O’Kelly Library Progress Report 2014-2015

Contents 3 | Library Mission Statement Executive Summary

4 | Access Services

6 | Archives

7 | Automation

8 | Collections

10 | Evening and Weekend Services

11 | Instruction and Reference

15 | Marketing

17 | Library Research

18 | Professional Development

2 | O’Kelly Library

Mission Statement The C.G. O’Kelly Library supports and enhances all Winston-Salem State University programs through its relevant, diverse, and current local collection and through external resources such as interlibrary loans and various electronic services which ensure that the information requirements of distant users are met. The staff instructs and assists users with all aspects of library services to foster and instill lifelong learning. A readily accessible computerized index is maintained of all library holdings and other appropriate records. Sufficient auxiliary services and equipment are maintained at all times to respond to the ever-changing needs of our users. The staff strives to preserve resources and archive university records and related documents.

Executive Summary The C. G. O’Kelly Library team continued working to fulfill the service philosophy “At O’K, you get what you need.” An array of services, collections, and resources came together to provide Winston-Salem State University a powerful learning research center. A diverse relevant current collection with a host of electronic resources were accessible via the library web site; instruction was offered within every curriculum; librarians were embedded in nursing, education, history and life science courses. The staff introduced new ways to connect with students by creating a writing tutorial service “Write Start”; staff members offered technical training in Adobe’s InDesign software and Apple’s iBook publisher. Technical and research assistance were provided face to face, via telephone or online. The ultimate goal was to provide the services students require to successfully matriculate at the university. Usage data (the Value of Library Study) indicated that approximately 90 % of the 2014-15 student enrollment used some facet of library services. Student’s comment, “we use the library technology because they have all of the services that we need (textbooks, computers, Ram card machine, printing stations and technical assistance).”

2014-2015 Progress Report | 3

Access Services Goal: More students will use library services because of the new contact methodologies used.

The library will provide the services and resources that students need to be successful at the university.

Results The 2014-15 enrollment decline makes it difficult to confirm that more students used the library; the full-time fall equivalent enrollment for 2012, 2013 and 2014 is (5,298, 5,036 and 4,859); the most recent enrollment decline resulted in a dramatic drop in daily attendance, computer logins, and use of the textbook collection. Usage trends declined further in the same areas during the spring semester.

Some of the reduction in desktop computer logins and laptop checkouts can possibly be associated with students bringing

20

Number of Meeting Rooms

15 10 5

4000

12

12

14

2012-2013

2013-2014

2014-2015

Meeting Room Reservations

3000 2000 1000

2,464

2,547

3,685

2012-2013

2013-2014

2014-2015

their own devices to campus and computer labs in residence halls and instructional buildings. A potentially significant factor was the university’s wireless environment was more stable in the residence halls encouraging students to remain in their rooms to complete their assignments/research.

• The textbook collection continued being the most used print resource.Textbooks were purchased at the beginning of each semester ensuring that the needed titles were available and damaged titles were replaced. Text notification was offered when a requested title was in use.

• Technical assistance was the most used service provided by the staff which included Blackboard, Microsoft Office products, and Media assistance.

• DVD circulation continued to decline.

• Interlibrary loan demands remain stable.

• Access to technology infused private meeting/study rooms was a strong drawing card for the library. The number of room reservations increased by over 1,000 requests.

Student studying from textbook in O’Kelly Library Information Commons

4 | O’Kelly Library

• Prior to exam periods, students were reminded via the LCD panels of potentially useful library services and study hints.

Assessment There was a concern that not enough computers were accessible to meet student demand.

Change • Kiosks were installed at the textbook and DVD desks as well as on the 2nd floor breezeway to give patrons more convenient access to the online catalog.

• The 51 computers in the Information Commons were rearranged to give students more privacy and more effectively use floor space.

An environmental scan was conducted during the peak periods of the fall and spring semesters to confirm which desktop computers were used during any hours of the service day.

Results There was no time during the service day that all desktop computers were used; in fact, the total number of computer logins declined due to a continued drop in the enrollment and possibly the increased reliability of the campus wireless environment.

• Four additional desktop computers were installed after the space was reconfigured.

• Two study/meeting rooms were added to the board. For the last five years, demand for meeting/study rooms increased annually; so access was enhanced further with the creation of two very different rooms. Room 225 a large meeting space (25-30 seats) was formed after the Media production lab was relocated to the front of the original space; the new meeting space was defined by constructing a wall. Both sides of the wall have erasable whitewalls; room 225 became a popular meeting site for both students and faculty groups. Besides the full erasable white wall, a desktop computer and a portable Media Scape table is available for use.

• A second smaller room (206-D) was created after more students were looking for a small private study space.

• White boards were installed in several study/ meeting rooms to give students the resources they required for study sessions.

Top: Information Commons (2012) Bottom: Information Commons (2015)

2014-2015 Progress Report | 5

Services Provided 2012-13

2013-14

2014-15

Attendance

151,229

175,498

141,906

Laptop Check Outs

7,019

6,149

4572

Textbooks

27,897

22,780

20,830

Desktop Logins

162,772

121,683

107,447

Library Instruction

339

358

359

LibGuides

43,811

49,908

29,622

Reference: Desk & Consultations

10,105

7,294

24,015

Electronic Resources: Database searches

5,333,028

8,236,993

10,203,773

Technical Assistance, Information Commons, Media and Media Production

40,940

34,308

43,192

Room Reservations

2,464

2,547

3,685

Table 1

Archives Goal: To collect and preserve the documents and images relevant to the WSSU experience.

Results The Larry Little: NC Black Panther Legacy Collection was officially received April 9, 2015 during a public reception. The receipt of the documents was through the work of history majors Djorn Anderson and Chris Johnson. The class assignment was to organize the documents in Larry Little’s office and home. The students saw the value of the collection and arranged a conversation between Archivist Tom Flynn and Professor Larry Little.

The other collections received include Maurice Johnson, Cedric S. Rodney’s sermons as well as yearbooks and images from the Winston-Salem/ Forsyth African American Historical Association.

A history major is organizing Pastor Rodney’s sermons by scripture and theme.

The Ram Open Source Resources (OSR) collection is possibly the fastest growing section in Archives.

6 | O’Kelly Library

The collection includes faculty and students research activity.

Efforts continue to be made to engage more departments to use the archives collection within the instruction process. Outreach efforts were made to Social Work, English and Art. Tom Flynn presented at the Society of North Carolina Archivists conference at East Carolina University; he shared information about several of his unique efforts: the traveling video booth concept and the Tour of the Historic Core.

A grant request ($25,000) “C. G. O’Kelly Library Photograph and Film Digitization Project” was funded under the Library Services and Technology Act. The grant will provide funds to put more historical images on the website.

Assessment

Left: Djorn Anderson (l) and Chris Johnson (r) during The Larry Little: NC Black Panther Legacy Collection public

The archivist determined that a large percentage of the inquiries related to images; the grant request addressed that need.

reception.

Challenge

the public reception.

• A programmer is needed to make some final adjustments to the Ram OSR database in Archives. This has been a challenging task to get accomplished because computer science students will not accept the project because some do not feel comfortable with the programming that is needed.

Bottom right: Anderson and Johnson open boxes of items

• Recruit and maintain individuals who are detailed oriented to assist with processing the collection, adding metadata, scanning images and creating finding aids.

Top right: Larry Little signing autographs at podium during

from the Larry Little collection with WSSU Archivist, Tom Flynn.

Automation Goal: Automation services will be 99.9% reliable throughout the service day.

The software and hardware that maintained library functions from the online catalog, computers, LCD panels, to the print management systems was operational throughout the service day. There were some issues with the Ram Card Machine because of the age of the software and hardware.

2014-2015 Progress Report | 7

computers dedicated to video production and graphic art.

• Security cameras were installed throughout the library •

A Galaxy phone was purchased to allow Ian Hertz, electronic resources librarian, to confirm that electronic resources are accessible via Android platforms.

Computer Access 2012-13

2013-14

2014-15

Enrollment

5,298

5,036

4,859

Desktop Computers Public Access

145

146

156

Desktop Computers Public Access Usage

162,722

121,683

107,447

Laptop Computers

30

30

30

Laptop Computers Usage

7,019

6,149

4,572

Top: Student worker placing RFID tags in books Bottom: Security gate at library entrance

Cynthia George, Systems Administrator and Melvin Brown, Online Database Technician partnered to make the 3M inventory control system function as designed. A sample inventory was conducted within the P’s and Q’s. They identified and eliminated any of the technical issues with the RFID tags, missing books and mis-labeled items. The inventory process was finalized and other sections of the collection will be ready for inventory during May-June.

Changes • Twenty desktop and ten laptop computers were purchased to allow older computers to be phased out in a timely manner. Public access computers were updated with current versions of software in a more consistent manner.

• Electrical wiring in the west wing was updated to reduce the untimely shut downs in the media production lab. The rewiring of the production lab supports about 13 dual monitor desktop 8 | O’Kelly Library

Table 2

Collections Goal: A diverse array of resources must be available to support instruction and research.

Changes The nursing section of the moveable book shelves were locked. Library staff assists patrons who need to browse or check out books.

shelves. He also targeted multiple out of date titles for discarding.

Assessment

Results

Librarian Janet Malliett reviews contents of the Microform Collection

• The collection development committee assisted by librarians and faculty worked to maintain a collection with diverse formats even with reduced funding the second straight year.

• Subscriptions to streaming media collections were maintained, eBooks were purchased in a number of disciplines and the electronic database collection was structured to better meet the needs of on and off campus patrons.

• Ebooks were purchased to provide access to the collection by both on and off campus users.

• Electronic database useage was reviewed throughout the year to identify databases that were consistently used and to keep the expenses within the allotted budget. The committee is attempting to reduce the renewal cost to $750,000 from $800,000 since the book/journal budget was reduced again in 2014-15.

Resources Available

199,347

2014-15

266,999 257,005

2013-14

96,933 267,227

2012-13

78,026 70000

170000 Books

270000 eBooks

• Heavily requested interlibrary loan titles and subject areas were passed on to the technical services staff for ordering.

• Sections of the collection are slowly being reviewed for age and relevance. Librarians Janet Malliett and Ian Hertz worked within their assigned collections during the 2014-15 academic year to identify outdated titles.

• For the business collection, Hertz identified approximately 400 titles that should be labeled as classics and not to be removed from the

Students using library laptops

2014-2015 Progress Report | 9

• A 2015-16 watch list for databases was created (titles with low use).

Results Fourteen electronic database titles were cancelled because of low use.

Challenge • Determine whether O’Kelly should introduce e-textbooks to patrons; is this the next change in services?

• What is the information format of choice within instructional departments? (books, eBooksbooks, journals, streaming videos, or databases, etc).

• How should collection dollars be utilized when 99% of the use occurs with the full-text databases

Evening and Weekend Services Goal: Provide students quality services during the evening hours.

Results • Consistent assistance is offered during the evening hours because the same persons are at the service desk Sunday through Thursday.

Anecdotal reports refer to this fact to document the quality and consistency of services offered.

Separate statistical data is not maintained for services provided after 5:00 pm.

• In general, the peak service demands occur Sunday through Wednesday evenings.

• Extended service hours were offered again two weeks prior to the exam period. Students used the extended hours.

• The library staff provided snacks for two weeks prior to the end of the semester for late night users.

10 | O’Kelly Library

• The following anecdotal report is offered by the evening supervisor: non-traditional students are heavy users after 5 pm. They prefer one-on-one assistance as opposed to attending a workshop.

• The evening staff (librarian and technical assistant) offer assistance throughout the

building instead of relying upon students to approach a service desk.

Challenge Serious consideration should be given for the Saturday hours to be adjusted to 12:00 to 6:00 pm. Students do not enter Top left: Student being assisted by staff at the circulation desk Top right: Evening staff member working at Informtion Commons Desk Bottom right: Snacks offered at Circlation Desk

the building until lunch time. Often Sunday service demands do not peak until after 6:00 pm.

Instruction/Reference

• Instruction sessions were offered across the curriculum.

• Instruction was provided in all disciplines and every month except December.

Goal: The number of instruction sessions will be maintained at the current level or at a moderately higher level.

• Librarians were embedded in multiple disciplines (education, nursing, history, and physical science).

Instruction and Reference Services 2012-13

2013-14

2014-15

Instruction Sessions Offered

339

358

359

Reference Questions Asked

9,276

4,785

17,440

Consultations Held

829

2,509

5,945

LibGuide Use

43,811

49,970

29,622

Table 3

2014-2015 Progress Report | 11

Left: Patricia Commander (l) helps a student brainstorm a project

• The number of research consultations increased significantly.

Change • Librarian Patricia Commander introduced the “Write Start” writing assistance program to help students with the initial stages of developing research papers. She consults with students – brainstorming on their topic and refining keywords as well as helping them more effectively structure their papers. “Write Start” demands increased during the year. In April, Room 124 was set up as the Write Start conference/ presentation area with a desktop computer, LCD panel, a large erasable board, and several work tables.

•

Melinda Livas, distance services librarian counted the number of uses made of tutorials or screencasts; this increased the number of research consultations offered.

• InDesign support sessions were hosted by the Graphic Artist Luchrita Fulton to help students learn to use the software; she guided students through the primary techniques required to use the InDesign software.

Students were required to complete business cards, a flyer, and a newspaper layout.

Approximately 50 percent of the students from the class requested her assistance and used library equipment.

12 | O’Kelly Library

Right: Melinda Livas speaks during a staff workshop

• Melinda Livas, distance services librarian created a host of screencasts to reinforce information shared during and prior to instruction. Individuals in her classes consistently reviewed the information to increase their understanding of library research. The viewing of the videos and her followup conference calls are the primary reason why research consultations increased dramatically during the year.

Above: Luchrita Fulton (pointing) assists a student on an InDesign project

Assessment Minute papers were collected after many instruction classes. A total of 2,810 students voluntarily submitted assessments.

On the whole, students reported that they learned concepts related to one of three areas:

•

using research databases to locate articles and other resources,

•

properly documenting sources for research, and

•

using one or more web-based tools for projects and presentations.

Results • The number of library instruction sessions was over 359, however faculty still see the traditional library role within instruction as information literacy.

• Librarians Ronunda Claiborne, Tom Flynn, Ian Hertz, and Carl Leak experienced classes with over 50 students during 2014-15. The librarians had to develop creative strategies to engage students. A health care administration course had to be changed into group consultations because the students and librarians could not get their schedules to coincide. Librarians were creative and offered the level of instruction requested by the instructors. Although students consistently enter the building, less than half seek assistance from librarians.

• Librarians (Melinda Livas, Ronunda Claiborne, Tom Flynn, Michael Frye, Patricia Commander) were successfully embedded in classes and/or departments. The librarians who have cultivated quality relationships with faculty and have effective presentations with learning outcomes continue to be embedded in the same courses – nursing, physical education, education, history and life sciences.

• Nursing faculty members are delighted with the quality of instruction offered by Melinda Livas so they consistently provide her time for instruction. In addition, they embed her in their Blackboard shell which gives students greater access to her expertise.

Left: Librarian Carl Leak speaks to O’K Scholars participants Right: Dr. Bembry (r) assists a student with iBooks author in the Media Production Lab

2014-2015 Progress Report | 13

media services within the instructional process in an effort to increase the use of that service. The O’K Scholar participants continue to positively impact the number of instruction sessions offered during the year. In 2014-15 the participants scheduled 171 classes which were more than 50% of the total classes hosted. The program also opens the door so that instruction can be Librarians Tom Flynn (above) and (left) Ronunda Claiborne assist students during a geneology workshop

• By the end of the first summer session, all newly enrolled RN to BSN students which started in May 2015 will have participated in at least one Information Literacy instruction sessions.

• Statistical data confirm that distance students appear to take advantage of the technical and one on one assistance provided to them; their service numbers increased during the 2014-15 academic year.

• More technical assistance (43,574) is provided with hardware or software than research assistance (24,729).

• Students were taught to use IBook software in Media Production Lab using library hardware. James Russell III and Bryon Williams, Media Production team hosted an iBook workshop for Professor Bembry’s “Your Digital World” course. Retired faculty 14 | O’Kelly Library

member Carolyn Anderson taught students how to use the iBook software to complete their assignments.

Jeff McGill located and uploaded the free software to the Mac laptops. The students returned for multiple sessions to create their iBook assignment.

• O’K Scholars Institute continues as an effective means to inform faculty about information literacy.

The Institute is offered in January and June. The June O’K Scholars Institute emphasized the use of

offered in every instructional department, specifically former participants are encouraging other faculty to attend the session. Several of the new instructional opportunities come as a result of individuals participating in the O’K Scholars’ Institute.

• The Archivist assisted by librarian Ronunda Claiborne offered a genealogy workshop to introduce university groups to genealogy research tools.

The session was successful; individuals were very pleased with the information and assistance that they acquired.

• Several instruction sessions were held during the academic year to continue expanding the presentation/instruction skills of the primary instruction team. Two pedagogy sessions were sponsored to help librarians develop a fundamental understanding of instruction principles. Quality sharing of information during the instruction and consultation sessions is primary for the librarians to remain engaged in teaching and research.

Challenge • What other services can be offered by librarians to students that break through the glass wall?

• Since assignments come from faculty members, how can they be encouraged to take a broader view of the services provided by the library staff?

Technical and teaching options go far beyond using software to create a PowerPoint or Prezi presentation and information literacy.

Marketing Goal: Inform the community about the services offered with the objective of increasing use of services and collections as well as enhancing the contacts between students and librarians.

Jeff McGill (l) and Omar Pharr (r) during a campus history tour

• Use all campus media sources to share library videos and slides to increase participation in activities and awareness of services provided.

• Six O’K Update video news show were produced during the academic year. The shows were structured around providing students information about services and resources that could help them succeed while at the university.

The shows were displayed on the monitor in the Atrium, broadcast on Ram TV and most of the clips were posted on You Tube. Presently, the staff cannot confirm that students viewed the segments. Some information is reaching the student population because the room reservations were up and the Write Start project which was heavily advertised was successful.

Left: Media Production Lab technician Byron Williams assists a student with a Windows Moviemaker project Right: Media Production Lab Manager James Russell assisting a student

2014-2015 Progress Report | 15

•

LED Panels were installed at the Circulation and Information Commons desks. The panels provide reminders about services hours, room reservations and upcoming events.

• Mass communication interns were assigned

to complete their internship experience

in media production. Two students assisted

with documenting the Genealogy workshops

which were held in the spring and the receipt

of the Larry Little Black Panther Legacy collection.

Results • The number of room reservations increased again for the fifth consecutive year.

• Demands for the “Write Start” program continued to increase during the academic year.

• Approximately 90 % of the students enrolled used some aspect of library services.

Change • A tour of the historic core of the campus was organized by oral history intern Omar Pharr to share information with alumni during homecoming week. In reality, the largest group of participants was WSSU faculty and staff who had been on campus for less than three years.

Several library staff members assisted with guiding the tours. The recommendation is to schedule the tour during Homecoming 2015.

• Student group, the Community of Writers, met regularly in the library. To extend the relationship with them, the library hosted one of their open mic events in the fall. In addition, several members shared spoken words in the March O’K Update: O’Kelly Library monthly news show.

16 | O’Kelly Library

• A series of computer workshops were designed, scheduled and advertised but individuals did not attend the sessions.

Challenge • The media scape tables and the needed equipment to operate the tables should be made more user friendly; students and staff are not aware that an adapter cord is required for some laptop computers to connect to the tables.

• Need to expand the use of the media production lab. Students do use the area but the use can be increased significantly.

• Is a faculty sandbox in order for this area?

Library Research The Value of the Library study will continue to confirm that library services can impact student success. More data collection points were added to get a broader view of the services students use. Additional e-mail addresses were collected from instruction, consultations, and technical assistance services.

The objective for the study is to suggest that students who use library services are successful.

Useage data from multiple service points is compared with the dean’s list.

The primary assumption is that dean’s list students use library services to reach the goal of being successful.

The second assumption of the study is that students who consistently use library services will persist at the university i.e. they will continue their enrollment until they graduate.

Results • Approximately 90 % of the students enrolled use some facet of library services; in 2013-14 only 73 % of the enrollment used some aspect of library services.

• However, just 16 % of the fall dean’s list students used some aspect of library services. The results continue to confirm that desktop computer use and textbook check-out continue to be the most used services by all students (deans’ list and non-deans’ list). A complete comparison of the data for the entire academic year was not available at the time that this report was compiled.

Challenge • Email addresses were not collected from many persons who seek technical assistance.

2014-2015 Progress Report | 17

• Some email addresses (names) spelled incorrectly thus resulting in duplicates being

counted twice.

Professional Development • The “Teach one Reach one” workshop was sponsored in December. Librarians who attended professional conferences were required to teach another staff member what they learned during the workshops. Then the librarians created a workshop and presented it to the staff. The experience resulted in several new ideas that can and should be introduced to the library program - financial literacy, teaching research assistants and video boarding.

• Library travel funds, Staff Senate Staff Development funds and Cedric S. Rodney Memorial Travel funds were all used to support staff travel.

• Patricia Commander attended the Association for Talent Development Conference in Orlando Florida.

• Thomas Flynn attended the American Association of Archivist conference in Washington, DC. • Forrest Foster, Carl Leak, and Terrance Martin travelled to Knoxville, TE for the E Collective Conference.

• Michael Frye, Carl Leak and Melinda Livas attended the Teacher Professor Technology Conference in Denver, CO.

18 | O’Kelly Library

Library staff during the “Teach one Reach one” workshop

• Michael Frye and Melinda Livas partnered with WSSU faculty members presenting during the UNC System Summit: Innovation and Change: Thriving in the 21st Century University. They presented during the session on “Transformative Teaching for a Transformed Academy”. Frye also presented with Stephanie Dance Barnes (life sciences) and Livas shared the podium with Sandra Wilder (nursing); • Michael Frye, Cynthia Levine and Janet Malliett attended the American Library Association annual conference in San Francisco, CA. • Cynthia Levine attended the Innovative Interface Users Group meeting in Chicago, IL. • Melinda Livas attended the Association of College and Research Library Conference in Portland Oregon.

• Terrance Martin attended the Computers in Libraries conference in Washington, DC.

Budget Goal: Use the allotted funds to maintain quality library services.

The budget was used effectively to support and enhance library services.

Change • A flat amount was set aside ($2,500) for librarian’s travel to professional conferences.The set amount worked well since the individuals who travel a lot were able to request funds from the Staff Senate development fund. The set amount also encouraged individuals to look critically at the conferences that they attended.

• Security cameras were installed throughout the building. Additional cameras are needed at the reserve textbook desk and within the DVD storage area. At least one camera should be installed in technical services.

• The computers in Information Commons were rewired and re-arranged and four new desktop computers were installed.

Summary of Collections Offered Budgeting Item Salaries

2014-15

2013-14

2012-13

2011-12

$1,337,542 $1,190,102 $1,634,434 $1,397,000

2010-11 N/A

2009-10

2008-09

$1,454,309 $1,437,908

Student Wages

$76,047

$78,207

$80,581

$82,730

N/A

N/A

N/A

Non student wages

$119,403

$158,671

$97,710

N/A

N/A

N/A

N/A

Supplies

$35,188

$36,532

$34,855

$29,597

N/A

N/A

N/A

Network

$116,313

$22,154

$33,460

$34,628

N/A

N/A

N/A

Equipment/technology

$41,273

$104,546

$31,277

$268,593

N/A

N/A

N/A

Furniture

$38,103

0

$62,997

$13,436

N/A

N/A

N/A

Other expenditures

$89,355

$234,723

200,189

$67,690

N/A

N/A

N/A

Other expenditures

$72,860

0

N/A

$141,577

N/A

$523,717

$344,588

N/A

N/A

N/A

N/A

N/A

N/A

N/A

N/A

$514,841

$339,182

$535,335

Awarded budget Awarded bk/ JL Books

$1,407,548 $1,562,140 $1,676,770 $1,984,941 $194,649

$175,856

$459,611

$444,332

2014-2015 Progress Report | 19

Summary of Collections Offered Budgeting (cont.)

Collections/resources

2014-15

2013-14

2012-13

2011-12

2010-11

2009-10

2008-09

DVDs

$2,900.08

$4,089

N/A

$120,000

N/A

N/A

N/A

Streaming video

$22,231

$49,821

$176,713

105,254

86,139

N/A

N/A

$111,537.34 $227,174

$265,002

$655,639

408,650

$136,557

$215,187

204,748

N/A

N/A

Journals renewals Microforms

$146,157

$126,798

38,201

N/A

Electronic Resources

$896,469

$866.65

$691,752

$994,571

1,003,697 1,001,677

$494,816

Summary of Services Offered Collections/ resources

2014-15

2013-14

2012-13

2011-12

2010-11

2009-10

2008-09

Books- print (available)

199347

257,005

267,227

N/A

N/A

238,513

238,364

Books- e

266999

96,933

78,026

104,857.10

N/A

46,919

39,747

Serials

245

1,648

1,648

1,648

1,648

1,648

1,778

eJournal

73440

76,514

76,514

45,962

45,962

56,267

eDatabases

315

210

205

206

200

196

194

NC LIVE

N/A

N/A

100

N/A

N/A

N/A

N/A

Textbooks

1837

700

506

440

901

1651

1,072

Media holdings

877019

N/A

N/A

N/A

N/A

8,570

7,631

Laptops (public)

51

30

30

60

60

60

51

9,541,260

893,827

Full-text database use

10,203,773 8,236,993 5,333,028

1,047,288 1,408,998

Books used

30753

33,357

39,384

12,130

41,544

16,811

18,609

Reserve/e-reserve

N/A

N/A

N/A

N/A

N/A

685

941

Laptop checkout

4572

6149

7,019

7,024

15,156

22,781

22,377

iPad

66

65

7

43

N/A

N/A

N/A

Desk top usage

107447

121,683

162,772

137,726

180,538

182,791

N/A

Head phones

1518

2101

2,329

2747

3,829

N/A

N/A

Pagers

0

N/A

N/A

1

800

N/A

N/A

Web cams

76

40

32

30

N/A

N/A

N/A

20 | O’Kelly Library

Summary of Collections Offered Collections/ resources

2014-15

2013-14

2012-13

2011-12

2010-11

2009-10

2008-09

Interlibrary Loan

3140

1,834

1,411

1,241

1,324

1,368

958

Textbooks

20830

22,780

27,897

26,291

28,112

29,523

29,645

Instruction

359

358

339

306

308

276

317

Reference

17,440

4,785

9,276

8,154

14,958

10,069

11,764

Consultations

6475

2,509

829

6,355

2,322

5,523

4,568

LibGuides

29,622

49,908

43,811

71,888

87,105

69,092

1,153

Media check out

4652

14,676

25,067

32,032

31,802

33,057

37,952

Media services

85

197

274

595

8205

2,855

N/A

Media production

1577

1,388

1,591

1,113

736

273

236

Information Commons

N/A

36,163

61,921

37,266

1160

N/A

N/A

Software assistance: Excel, Blackboard, Word

22,053

30,479

25,894

17,034

177

N/A

N/A

Media Assistance: Movie maker, PowerPoint

5,248

3,908

2,349

1638

177

N/A

N/A

Catalog & LibGuide

1889

678

1,465

1,691

530

N/A

N/A

Scanning

317

107

530

876

N/A

N/A

N/A

Web 2.0/Facebook etc

3276

444

8,394

6,740

N/A

N/A

N/A

Technical assistance

353

251

749

287

2,282

1520

1,697

Room reservations

3685

2,547

2,464

2,424

2,680

2098

1,652

Archives

232

214

157

123

248

131

125

Printing & Xerox

47910

55,754

68,185

69,555

61,279

81,107

71,413

2014-2015 Progress Report | 21

C.G. O’Kelly Capital Outlay Projects *priority order as identified by the library staff Priority Order

Item

Possible cost

Status or comment

1

Replace the heating and air conditioning system in the east wing of the library (the temperature is never the same on the two wings) This is the same system that was installed in 1967.

$400,000

This needs to be funded through Capital outlay (physical plant money)

Replace the tiles throughout the atrium and stairwells.

Redesign the circulation service area and front entrance to more effectively use the space; replace the foyer tiles.

2

Carl Leak reported that some libraries are working from one service desk for all activity.

This will reduce the number of persons needed at the service desk.

This will require a lot of scheduling since patrons can only enter through the front doors. $250,000

The activity that occurs at the information commons desk is the DVDs and headphone check –out; some questions about printing and other technology.

This is an extensive project that requires the work of a designer and their work takes six months; can the design and cost estimate be done in one year and the construction work in the next Year.

How can the information commons desk be repurposed?

3

Install moveable book shelves (A-B) to reconfigure the balcony area into a meeting/ presentation site.

$25,000

Need to find another location for moveable shelves, the shelves need to be on firm foundation.

4

Remove carrels from information commons and replace with user friendly furnishings.

$10,000

The carrels were used more than the user friendly furniture; if carrels are replaced, need to find a style that students will embrace.

5

Reconfigure automation and technical services’ office spaces to create secure storage space for equipment and supplies.

$5,000

These areas need to be reconfigured; will look at both areas.

6

Add a librarian to provide focused services for non-traditional and transfer students.

$45,000+ benefits

This is not going to happen until the enrollment goes back up.

7

Replace the carpet on the third floor.

$125,000 This should be a capital project.

8

Pressure wash the entire library building including bricks and windows.

22 | O’Kelly Library

$10,000

2014-2015 Progress Report | 23

Circulation: 336-750-2449 Reference: 336-750-2454

601 S. Martin Luther King Jr. Drive Winston-Salem, NC 27110 A C.G. O’Kelly Library Publication