Internal survey feedback

In January 2023, we implemented the Internal PRE survey to gain feedback on our service performances for campaigns and activities.

Every week, the team discusses campaigns of tasks that have recently finished (whether they went smoothly or not) and seeks feedback from specific department coordinators to have a better understanding of how we can improve The survey asks respondents to rate the services on communication, organisation, review process, value for money and quality of services Since January, we have received 35 responewse with 87% rating the PRE team as 'strongly agree ' as a positive overall experience.

"Really appreciate the PRE team's work on this and your flexibility as the campaign adapted over time due to changes to the My Community Directory platform" –Georgia Esplin, My Community Directory

"The PR team are fantasticincredibly helpful and supportive. They have an excellent quality of work and always present council professionally – Tracey Jackson, Green Waste Pop-Up.

"Absolutely blown away by this team - on this campaign, particularly Kayla, especially having regard to all the other things going on. 5/5**** FULLY RECOMMEND - WOULD USE THESE SERVICES AGAIN AND AGAIN!!" -

Rhys Dennison, Councillor Vacancy

"The PRE team has done an excellent job remaining in communication with us throughout the campaign. Love all the suggestions and help that we were given. Thank you very much to a job well done." - Marcelle

Chapman, Botanics Day 2023

Selected 'strongly agree ' as overall positive experience

87%