Major wins

To the PRE team, a win is more than an award. A win is a challenge we've overcome, the successful initiation and implementation of something new, and any achievement we are proud of.

Annual Report 2021-2022 award: Led by Kara Donohue, the annual report 2021-2022 received a gold standing from the Australasian Reporting Awards (ARA), when we have historically received silver

LGx 2022 conference award: Led by Kayla Bonner and Rachel Guy, the National Volunteer Week campaign from 2022 received an excellence award for best social media campaign

Launch of the printed newsletter: Led by Sasha Tomchuk, the printed newsletter was officially launched in September 2022 and has been distributed monthly to 25 locations across the region

Rural and state management challenge: Kayla Bonner participated with other council employees in the rural management challenge and won The team then participated in the state management challenge, which they also won! The team will compete in the international Australasian challenge in August 2023.

Internal PRE satisfaction survey: Initiated and developed by Sasha Tomchuk, an internal survey now provides the PRE team with evaluation data and clear directions towards improving our internal services.

All social channels on Meltwater: The PRE team now has quality control on all social media channels through our Meltwater software. The channels include all council-owned channels including galleries and libraries The Youth team's Facebook page is an ongoing project to update

Events overhaul: Following the resignation of Nicole Rickards, the Events Officer position description was updated to reflect a higher skill level moving forward The closet next to the council chambers and the large storage room in the parking lot was completely cleaned and organised This was a large team effort An events email was created for service desk requests, and a merchandise catalogue was developed

Our first trainee: Kloe Ledwy joined the team as the first PRE trainee Her traineeship will run for two years, while she completes her certificate four in marketing and communications

New website contractor: The preliminary stages of moving towards a new website have occurred with the engagement of a new website contractor Vandalist This decision was due to needing after hours support and frequent contact in the future Kayla Bonner and Steven Chivers led this project

PRE services packages catalogue launched: Led by Kayla Bonner, a catalogue outlining the teams internal service offerings was developed to streamline our service levels, establish professional boundaries and assist in prioritising workloads

LGx 2023 conference mention: Led by Kayla Bonner, the responsible animal management campaign titled 'RAMMY' received an honourable mention at the excellence awards.

Social media growth: Council's social media presence and sentiment has increased over the year. Council's Instagram and Twitter platforms were revived.

Overall sentiment: The PRE team presents itself as a strategic partner within council. We are respected for our approachability and willingness to provide expertise, solutionsbased advice and timely responses We believe that our increased workload is an effect of stronger communication and relationships built