GM Report

Wow. Like most of you, I am looking forward to 2020 being in the rear-view and a transition to a new normal at some point in 2021. The past year has been full of many audible calls, trying to anticipate and adapt to the evolving covid-19 situation, changes to state and county directives, and the resulting changes to our operations and availability of amenities.

Please be sure to read President’s Perspective for details regarding the 2021 budget process and the budget revisions for 2021, Covid-19 operations update, revised Design Review Guidelines, and property management software updates. The staff and board have been working very hard on all of these initiatives.

Reminder the that total annual assessments for 2021 remains the same amount - $1,200. The 2021 annual assessment statements have been mailed. As in the past, payments are due January 1, 2021 and considered late February 1, 2021. Please be sure to make your payments on time to avoid late fees and interest as outlined in NPOA As part of our transition to a new cloud-based accounting system, we also changed financial partners for our operating accounts to Alliance Association Bank (AAB). AAB is a financial institution that focuses solely on Common Interest Developments, or homeowner associations like NPOA. There were several reasons for this change. Most importantly it fully integrates with the new accounting

collection policy. REAL ESTATE SALES

Broker/Owner system Caliber, which further integrates with the new website and portal via FrontSteps. This integration allows for checks mailed to the AAB lockbox or made via one of the multiple online payment options to be processed and upload daily into the new accounting system, increasing the speed and efficiency of the collection process.

Included with 2021 annual assessment statement mailed to all members, email communications you will have received by now, as well on the new www.npoa. info website, is a cover letter detailing where to mail payments in 2021 as well as the “AAB Reference Guide” which details the online payment options. The AAB online payment options and onetime user fee, if any, includes eCheck (free), ACH (free), debit card ($5.00), or credit card (3.00%). These fees are more favorable to the third-party service provider offered last year, who in comparison charged ACH payments $2.95, debit cards $6.95, and credit cards 3.5% of the transaction amount.

The 2021 annual disclosure mailing was distributed to homeowners in October. The annual disclosure mailing included a cover letter addressing 2020 finances, the 2021 budget summary, and revised Design Review Guidelines, Fee Schedule and Violations/Fine Schedule. The mailing included the Annual Budget Report which consists of the Pro Forma Operating Budget Summary, Assessment and Reserve Funding Summary, and Insurance Summary. The mailing also includes the Annual Policy Statement which included an assortment of statements and documents that are distributed each year. If you haven’t already, please take a few moments to review this important information.

Finally, there have been a lot of communications this summer and fall

MARTIS VALLEY ASSOCIATES

ANNE DAIN

pertaining to trash and bears. The

Specializing in Northstar® Since 1981

HOMES•CONDOS•SHARED OWNERSHIPS•HOMESITES

o530.587.8100 c 530.386.3860 | 10880 Brockway Road, Truckee, CA 96161 annedain@martisvalley.com | BRE#00829840