Resident Annual Review 2019_20

Page 47

Closing words I have enjoyed over 40 years in various roles

know how you feel about our services. We

in the housing sector, and this is my first as

always welcome your views.

Chair at C&C. I thoroughly enjoy my role, and that is made What I’ve witnessed in the past months

all the more possible by a fantastic Board

has been nothing short of inspiring. C&C is

of Management. This year we said goodbye

uniquely placed in London to support those in

to Alison Carver (the previous Board Chair),

later life with the very best housing and care

Abhishek Agrawal and John Richardson –

services.

many thanks to them all for their help and support during their time with C&C. We also

Our commitment to residents is clear - and it

welcomed some new Board Members; Nicky

has been encouraging to see such progress

Wilden and Stephen Burns.

made with the plans set out in our long-term Fit Future Strategy demonstrating how the

Last but definitely not least we have a great

future of independent living and personalised

team of staff: with their enthusiasm and

care can be far better realised.

commitment to delivering high quality services to you, I’m feeling very inspired about the

C&C is driving not just change but true

future. Reading through this Resident Annual

innovation across all aspects of its operations

Review, I hope you are too!

– from the front-line services to the new homes we build, and to central services such

Best wishes

as finance and HR.

Clearly C&C’s residents are responding positively to the on-going transformation – even in these challenging times. We received some great feedback as well as constructive

Peter Peter Walters Chair of the Board

suggestions as to how we can improve yet further. Thank you and do keep letting us

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Resident Annual Review 2019_20 by C&C Housing Trust - Issuu