Turning Points Summer 2016

SPRING 2016

TURN’s 2014-2015 Annual Report

Mark Toney’s Letter PAGE 2

Thank You!

Donor Appreciation PAGE 8

Q U A R T E R LY N E W S L E T T E R O F T H E U T I L I T Y REFORM NETWORK, TURN

t urning P O I N T S

SAFETY THROUGH

Accountability

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G&E mismanagement and regulatory laxity In related cases investigating the safety of by the California Public Utilities Commission Sempra’s management of its SoCal Gas and (CPUC) were the main causes of the fatal SDG&E pipelines, TURN was also successful in PG&E explosion in a residential demanding shareholder neighborhood in San Bruno in “Regulators must hold funding for neglected main2010. After close to five years of tenance. Sempra tried to utilities accountable advocacy, TURN and the City of charge customers twice for for the risk reductions San Bruno won unprecedented testing the same pipelines, they promise, as costpenalties of $1.6 billion to be since the company had paid by PG&E shareholders and effectively as possible” failed to properly record test applied toward fixing neglected results the first time. TURN — THOMAS LONG, TURN LEGAL DIRECTOR pipelines and replacing missing demanded that Sempra pay and inaccurate records. for the re-tests which were TURN’s victories in the San Bruno case, spearonly needed because of its own failures. But last headed by Legal Director Thomas Long, will hold minute lobbying pushed the Commission’s deciPG&E accountable to higher standards in the future, sion in favor of Sempra, a decision TURN quickly and prevent PG&E from charging customers for the appealed. On rehearing, we finally won a just decosts of its own mistakes.

C O N T I N U E S O N PA G E 3

LEGAL DIRECTOR

THOMAS LONG

TURNING

points TURN’S MEMBERSHIP NEWSLETTER

T U R N S TA F F EXECUTIVE DIRECTOR

Mark Toney LEGAL DIRECTOR

Tom Long GENERAL COUNSEL

Bob Finkelstein S TA F F AT TO R N E YS

Marcel Hawiger Matt Freedman Christine Mailloux Elise Torres Nina Suetake Hayley Goodson TELCO RESEARCH DIRECTOR

Regina Costa CHIEF FINANCIAL OFFICER

Richard Perez C O M M U N I C AT I O N S D I R E C TO R

Mindy Spatt ORGANIZING DIRECTOR

Ana Montes E N E R G Y P O L I C Y A N A LY S T

Eric Borden A D M I N I S T R AT I V E / L E G A L A S S I S TA N T

Haley de Genova T U RN BOARD OF DI R E C TO R S PRESIDENT

Carl Wood TREASURER

Jeff Shields S E C R E TA RY

Constance Slider Pierre Veronica Fields Dolores Sanchez Kori Chen Bill Nusbaum Melanie Shelby EDITOR

Mindy Spatt E D I TO R I A L A S S I S TA N T

Haley de Genova NEWSLETTER DESIGN

CAVECCHEGRAPHICS.COM

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Message from TURN’s Executive Director Dear TURN Consumer Champion, salute each and every one of you for making 2015 a banner year for holding California utility and telecom companies accountable to their customers! Your contributions, letters, and testimonials, in partnership with the small, but dedicated, TURN staff, have won the following major victories in 2015: 1. Slammed the Brakes on the Electric Vehicle Gravy Train. Thanks to our new staff attorney Elise Torres, and energy analyst Eric Borden, we expect that California Public Utilities Commission (CPUC) will have slashed the number of electric vehicle charging stations proposed

by Edison, SDG&E and PG&E from 60,000 to around 10,000, slashing hundreds of millions of dollars of cost to California utility customers.

2. Stopped CPUC Blank Checks for Public Safety. Thanks to legal director Tom Long, and staff attorney Marcel Hawiger, the CPUC is beginning to hold PG&E and Sempra accountable so that every dollar they receive for gas pipeline safety actually gets spent on pipeline safety.

Thanks to years of work by telecom policy director Regina Costa, the CPUC will finally conduct an investigation into the reliability of the 911 emergency phone system. And General Counsel Bob Finkelstein led the team that slashed SoCal Edison’s rates by over $3 million!

3. Protected Your Right to Affordable Home Phones. We know from your membership surveys that the majority of TURN members rely on home telephone service. Thanks to staff attorney Christine Mailloux, the CPUC has capped how much AT&T can jack up your rates through 2020.

4. Unlocked Free Solar Energy in Your Own Backyard. Thanks to communications director Mindy Spatt, TURN joined forces with Assemblymember Patty López to win passage of AB 1448 that gives all California residents the right to use clotheslines, even if they live in apartments or in communities with Home Owner Associations.

5. Turned on the Spotlight on CPUC Accountability. Thanks to staff attorney Matt Freedman, TURN allied with Senators Mark Leno and Ben Hueso to win unanimous passage of SB 660 to end secret meetings between utility companies and the CPUC. We didn’t let the Governor’s veto stop us, and we have introduced the bill (now SB 215) again.

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6. TURN staff attorney Hayley Goodson and organizing director Ana Montes worked to improve low-income assistance programs including CARE and LifeLine, assuring access to essential lights, heat and phone service to millions of eligible Californians.

We will need your involvement in TURN more than ever in 2016 to defeat the efforts of megacorporations to drain every last dollar out of your pocketbooks. Major TURN campaigns to champion the rights of California consumers include: • Stopping AT&T from Cutting the Cord on Home Phone Service: TURN is leading a coalition of labor, small business, senior and consumer advocates to fight AB 2395, a bill that endangers your ability to reach 911 and your right to choose landline telephone service (and DSL) if you want it. This bill allows AT&T to abandon copper telephone networks anywhere and any place after 2020.

• Challenging Grid Expansion — What’s in it for Warren Buffet?

TURN is leading groups to protect state ratepayers from rate increases that may come as a result of the PacifiCorp (owned by Buffet’s Berkshire Hathaway) campaign to expand the California Independent System Operator into a grid manager for the Western U.S. • Fighting Unnecessary Increases in Your Monthly Bills: TURN is leading the fight to make sure that SoCal Gas consumers aren’t hit with bills from the Aliso Canyon gas leak disaster, and that Northern and Central California customers are not hit with a $2.4 billion PG&E rate increase.

Each year we fight off dozens of demands for higher rates from all the major utilities, and each year we save you millions of dollars.

We appreciate each and every one of you who has made a membership contribution or special donation to TURN throughout the years. I also want to thank our administrative staff, Richard Perez and Haley de Genova, who process your donations and answer your calls. I invite you to consider additional ways that a growing number of TURN members have chosen to support our campaigns for corporate accountability and consumer rights, including our monthly donor program and planned giving programs.

M a r k To n e y, E x e c u t i v e D i re c t o r o f T U R N

C O N T I N U E S F R O M PA G E 1

2014-2015 ANNUAL REPORT

ANNUAL LEGISLATIVE AWARDS DINNER TURN celebrated our 2015 legislative successes at Mayahuel restaurant in Sacramento on January 13, 2016. Pictured are Executive Director Mark Toney and staff attorney Matt Freedman with awardees Senator Ben Hueso and Senator Mark Leno, who succeeded in winning widespread, bipartisan support and legislative approval of TURN’s CPUC reform bill, SB 660. Assemblymember Patty López received the Backyard Solar Award for expanding solar rights in California by finally banning the ban on clotheslines that HOAs and apartment buildings have enforced against conservation-minded residents for years.

cision that requires Sempra shareholders to pay for the re-tests.

TURN protested utility lobbying in the PG&E Gas Transmission and Storage rate case as well, where PG&E took a corrupt approach to its outrageous demands for higher gas rates, secretly (and successfully) demanding that it be allowed to hand-pick the CPUC judge that would hear the case. After the improper communications between the CPUC and PG&E were revealed, TURN won a 1-year ban on PG&E “ex parte” communications – one we hope to make permanent with SB 215 (last session’s SB 660) – as well as a $1 million penalty at the outset, with hundreds of millions more possible in the future.

“Safety and cost issues are inextricably intertwined,” said Long. “Utility companies have a strong financial incentive to forecast excessive revenue needs in rate cases. But, despite utility claims to the contrary, giving them more ratepayer money doesn’t necessarily get consumers the safety they want. Regulators must hold utilities accountable for the risk reductions they promise, as cost-effectively as possible.”

E D U C AT I N G A N D E M P OW E R I N G C U S TO M E R S

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ith rate increases, ever-growing phone bills, and utility companies constantly trying to get ratepayers to foot the bill for their mistakes, the prospect of maintaining access to safe, affordable, and reliable utility and telecom service is becoming out of reach for many Californians. That’s why now more then ever, law-makers and utility regulators need to hear from consumers. In 2015, TURN Organizing Director Ana Montes was part of a delegation of 13 consumer advocates that traveled to Washington, D.C. to advocate before members of Congress and the Federal Communications Commission (FCC) for affordable and reliable access to phone and Internet services. The delegation brought powerful testimonies of TURN members, LifeLine subscribers, and delegates that represent families of the incarcerated to speak before a crowd of over 100 Congressional staff and allies.

“The stories of real consumers are what will move policymakers and drive change,” said Montes. “At the CPUC and in Washington, TURN made sure their voices were heard.” Shortly afterwards the FCC agreed with the need to expand the Universal Services Program to include Broadband Access.

TURN stands as a bridge in not only informing consumers across the state about their rights, but also educating and empowering

customers to demand safe, and affordable service. We provide platforms for Californians to voice their concerns through public hearings, community meetings, and individual complaints. TURN has organized consumers to speak out at CPUC Forums, and public hearings, participated in panels with like-minded consumer advocacy ORGANIZING DIRECTOR groups, and held community presentations ANA MONTES across California, educating consumers about their rights, listening to their concerns, and giving them a voice before law-makers.

The topics of this year’s presentations and discussions included: • Net neutrality and privacy rights; • Expansion of the low-income LifeLine program; • Building community support for the California Teleconnect Fund.

TURN works directly with consumers that are at risk of, or have already had their power shut off by utility companies; our Consumer Advocates worked on over 1,000 individual complaints from ratepayers across the state in the last 18 months alone.

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TELECOM CASE HIGHLIGHTS UNREASONABLE RATES HURT CONSUMERS AND PUBLIC SAFETY

CONSUMERS DEFEAT COMCAST MERGER

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kyrocketing phone rates and poor service quality also impact customers’ safety. Without a working phone in an emergency, power outage or other disaster, vulnerable consumers have no way of getting assistance when they need it. That’s one reason for state and national universal service policies that make essential phone service affordable, STAFF ATTORNEY and service standards that require phone companies to provide reliable connec- CHRISTINE MAILLOUX tions customers can depend on.

But AT&T doesn’t want to be held to any standards at all, especially where rates for basic service are concerned. In fact, TURN heard so many complaints from customers about skyrocketing AT&T bills that we were forced to bring a formal California Public Utilities Commission (CPUC) complaint ourselves, alleging rates were so high they were unreasonable.

AT&T tried to get our complaint dismissed, but TURN would not back down. AT&T was forced to agree to a settlement that resulted in significant new consumer protections, including enhanced benefits for low-income customers who qualify for LifeLine, and people with disabilities, represented by TURN ally the Center for Accessible Technology.

The settlement limits rate increases for the millions of Californians who rely on AT&T for basic or LifeLine services. Between 2009-2014 AT&T had increased its basic service prices by over $10, and measured rate services $12.38. What’s worse, there was no end in sight. TURN won four years of relatively stable and predictable rates, with increases capped at only three dollars. Hundreds of thousands of AT&T LifeLine customers will directly benefit from this settlement, as will millions more who subscribe to basic service.

“The Commission’s hands-off approach simply wasn’t working for consumers,” said TURN staff attorney Christine Mailloux.

“It was a huge victory to be able to claw back these protections, and stop the unreasonable price spikes AT&T wanted.”

rom the minute corporate giant Comcast announced it’s desire to acquire Time Warner Cable in 2014, TURN stood as a staunch opponent of the merger, and fought a bruising year-long battle to prevent the phone behemoth Comcast from becoming even more powerful. “The merger would have given Comcast control of over 84% of the major meTELECOMMUNICATIONS DIRECTOR dia markets in California, and by conREGINA COSTA trolling the means of distribution, given Comcast a monopoly over the delivery of content, the prices paid by customers, and the payments to content creators,” said TURN telecommunications director Regina Costa. “We knew it had to be stopped.”

With our allies in the “Stop Mega Comcast Coalition,” including The Consumer Federation of America, Consumer’s Union, Media Alliance, The Greenlining Institute, Consumer Action and many others, we alerted the public to the danger. In the end, a major victory was scored for Californians throughout the state as, under attack on numerous fronts, the merger spectacularly unraveled. Consumers had their voices heard, and a potential crisis for consumers was averted.

Costa also works alongside major national consumer advocates as chair of the Telecom Committee of NASUCA, the National Association of Utility Consumer Advocates’ Telecom committee. Through NASUCA Costa brings our efforts to maintain affordable rates and universal service guarantees to a national stage.

In 2014-15, TURN worked at the FCC to address phone companies abandoning copper networks, the need for sufficient back-up battery power for telecom networks, and protecting the rights of LifeLine customers and rural communities. With solid arguments and a strong alliance, the FCC heard us, and ruled positively on several key demands.

“Don’t Let Them Take Away My Landline”

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hat’s what one customer said recently when she found out that AT&T wants to abandon its copper network altogether. TURN is mobilizing all our resources to make sure AT&T does not win approval of AB 2395 (Low, D-San Jose), which would eliminate customer choice- and allow AT&T to eliminate the reliable copper lines that millions of families, seniors, businesses, rural communities and emergency personnel rely on.

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AT&T has already spent close to a million dollars on lobbying. We need your help to fight back! Please consider becoming a monthly donor- your small investment in TURN will come back to you not only in huge savings, but also in enhanced consumer protections. We can’t fight this David vs. Goliath battle without you!

Sign up online at www.turn.org, use the attached envelope, or call CFO Richard Perez at 415.929.8876, ext. 305, for more information.

ENERGY CASE HIGHLIGHTS

MORE GREEN FOR YOUR GREEN

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alifornia is a national leader in policies designed to prevent global warming and reduce dangerous emissions. But profit-driven utilities should not be allowed to use our state’s commitment to green energy to push though expensive, experimental new schemes simply by slapping a green label on them. That’s why the two newest members of TURN’s energy team, Elise Torres and Eric Borden, teamed up to challenge bloated utility proposals for thousands of electric vehicle charging stations. The proposals put the cart before the horse in more ways than one, demanding customer funding up front for the untested charging stations without sufficiently demonstrating their value.

Currently, only a small percentage of wealthier Californians own electric vehicles, which means only a small percentage of customers would use the charging stations that Edison, PG&E and SDG&E wanted to make ubiquitous. “TURN wanted to lower customer costs and maximize benefits at the same time,” said TURN energy policy analyst Eric Borden.“There’s no point in putting charging stations into communities where consumers don’t drive EVs, unless rebates and subsidies are designed to increase affordability and adoption.”

TURN believed the customer-funded programs could provide more benefits to low-income customers whose neighborhoods often face heightened risks from pollution. But we also wanted to

make sure any charging stations that were put into vulnerable communities were likely to actually be used. Utilities are all too happy to invest customers’ money and receive guaranteed returns regardless of the results if TURN and other consumer groups are not vigilant.

TURN recommended that utiliSTAFF ATTORNEY ties take a phased approach, startELISE TORRES ing with smaller pilots targeting underserved markets and locations. The CPUC agreed to many of the cutbacks we recommended in the size and cost of programs proposed by SDG&E and Edison. In addition, the CPUC agreed to require that owners of apartment buildings, workplaces and other places where the stations are installed contribute to their cost, limiting the risks to customers.

“Too many of the benefits of the utility proposals were speculative, which is why smaller scale pilot programs were needed to test assumptions and collect data,” said TURN staff attorney Elise Torres. “TURN not only won substantial reductions to the customer costs, we also won changes making it more likely the programs will be successful so that consumers will see benefits commensurate with those costs.” Elise and Eric are currently demanding comparable cost reductions and program improvements for the inflated PG&E charging station proposal, which the CPUC has already ordered PG&E to scale back.

ENERGY POLICY ANALYST

ERIC BORDEN

KEEPING PIPELINE COSTS REASONABLE

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n a case determining PG&E’s spending for vital natural gas pipeline capacity, TURN won policies that will increase reliability and reduce ratepayer costs. One of the issues at stake was whether PG&E should continue to purchase capacity for the all the small gas customers in its service territory, including those served by alternate unregulated companies, or only for its own customers. TURN crunched the numbers, and determined that keeping adequate, predictable interstate pipeline capacity for core load was key for reliability. The CPUC agreed with TURN that it was in consumers’ best interests to order PG&E to be responsible for purchasing capacity for all customers, while reducing the subsidy that utility customers end up paying for those who chose unregulated alternate providers.

This case also set the all-important amount of interstate pipeline capacity that PG&E should purchase for core customers.

TURN successfully advocated for a reduction in PG&E’s plan-

ning range that will reduce annual pipeline capacity costs. While the exact amount varies annually according to contract costs, PG&E spent approximately $166 million on pipeline reservation costs in 2013. Thanks to TURN the Commission adopted a range lower than PG&E wanted for the next three years, resulting in annual cost savings of about $20 million STAFF ATTORNEY per year.

MARCEL HAWIGER “The policies won in this case will have a positive impact on the reliability of gas service, and also put customers less at risk for price spikes,” said TURN staff attorney Marcel Hawiger. “This is one case where the Commission did the right thing, and customers will reap the combination of results we always strive for, lower bills and better service.”

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EFFECTIVE LOW-INCOME PROGRAMS BENEFIT EVERYONE

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he small public purpose charges included in our monthly energy bills go toward big goals. At best, these programs reduce statewide usage, which reduces greenhouse gas emissions and the risk of energy shortages that drive up prices. Programs including CaliSTAFF ATTORNEY HAYLEY GOODSON fornia Affordable Rates for Energy (CARE) and the Energy Savings Assistance Program (ESAP) also provide vital assistance to families struggling to pay their monthly bills and find ways to lower them.

Affordable rates are an important way to improve the health, comfort and safety of low-income consumers, who are often threatened with dangerous and deadly utility shut-offs. On average about 75,000 California households face cold, dark homes every month. Those shut-offs can trigger all kinds of financial impacts, including service reinstatement costs, food spoilage and replacement costs, and even eviction. In the worst cases, use of candles or other unsafe heating or lighting methods has led to fires.

TURN staff attorney Hayley Goodson spearheads TURN’s efforts to hold utilities accountable for running these customer-funded efficiency programs in the most effective, low-cost way possible.

“Struggling consumers should be able to get help,” said TURN staff attorney Hayley Goodson. “That means energy efficiency programs should be easy for eligible customers to access.”

Goodson worked with other consumer groups to streamline CARE availability for customers already income-verified for other programs. This categorical eligibility provides efficiency for the customer while also saving on administrative costs.

In addition, Goodson advocated for expansion of a pilot program providing in-language education, outreach, assistance, and advocacy to limited English proficient utility customers via a network of community groups. “The CHANGES program will bring the benefits of these public purpose programs to more eligible customers,” said Goodson. Moreover, CHANGES equips limited English proficient consumers with advocates who can help them interact with the utility over billing disputes, payment arrangements, avoidance of service disconnections, or restoration of service.

CUTTING THROUGH UTILITY PADDING AND PROFITEERING

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tilities are accustomed to filling their rate case requests with millions in excessive spending that would do more to boost profits than safety, reliability, or anything that would benefit customers.

They also can ignore developments that, if revealed, would help the CPUC recognize an opportunity to lower rates. SoCal Edison’s 2015 general rate case had examples of both. Thanks to TURN’s scrutiny, the GENERAL COUNSEL BOB FINKELSTEIN CPUC not only scaled back the funding request, but also identified tax benefits that Edison had steered to its shareholders but would now help reduce rates. TURN’s efforts challenged Edison cost forecasts throughout its operations, from an ambitious but exorbitant pole replacement program to Edison’s practice of hiring high-priced “outside counsel” to bolster the dozens of lawyers already on its payroll.

TURN successfully challenged Edison’s proposal to pay its corporate board out of rates, or to have customers bear costs of executive bonuses and rewards tied to high stock prices. TURN also caught Edison overreaching on opt-out meter reading, hydro generation costs, streetlight replacements, peaker plants and many other issues.

“Edison had padded everything with millions in unnecessary costs,” said TURN General Counsel Bob Finkelstein. While the CPUC’s final decision was far too generous with Edison, TURN’s efforts produced getting $330 million shaved off of the first year’s increases, with similar reductions in 2016 and 2017 as well. “The end result here was the rare instance where Edison’s rates actually went down,” said Finkelstein. “Much of that is tied to the removal of SONGS costs and favorable tax changes, but TURN’s successful efforts are a big part of why consumers won’t see the level of rate and bill increases Edison tried to ram through in previous rate cases.”

FINANCIAL NOTES Cash and Cash Equivalents $212,537 Investments $50,445 Deposits $46,711 Prepaid Expenses $2,700

ASSETS PAGE 6

Accounts Receivable $5,004,322

Other Assets $1,045,199

TURNING BACK TIME-BASED RATES

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MEDIA HIGHLIGHTS

URN staff attorney Matt Freedman spent much of the past three years fighting utility proposals to replace the tiered rate structure with a structure that includes large fixed charges and relatively flat usage-based rates. Consumer and environmental groups were united in opposing utility proposals.

The tiered rates supported by TURN and Freedman can keep essential amounts of electricity affordable, provide greater quantities of inexpensive energy to customers located in hot, inland areas and reward conservation. TURN’s research showed that the utility proposals would increase electric bills for almost three-quarters of residential customers.

TURN also opposed efforts by the CPUC President Michael Picker to automatically switch all residential customers into time-based rate structures. The switch could dramatically raise summer bills for many people, especially in hotter areas where air conditioning is a necessity.

Freedman’s advocacy helped defeat fixed charges for the time being, increased the low-income discount for eligible families, and preserved many key elements of the tiered rate structure.

Moreover, he raised serious concerns about the economic and environmental impact of timebased rates that will defer involuntary switching of residential customers until at least 2019.

The CPUC has been determined to make the switch despite public opposition, and, in a contentious set of decisions, the scheme was jammed through at the last minute. TURN staff attorney Matt Freedman said, “although STAFF ATTORNEY our coalition failed to MATT FREEDMAN stop the forced switching of customers to punitive time-based rates, we won significant concessions that will soften the blow, and delay implementation until 2019 or later.”

TURN advocated for keeping baseline rates affordable, flattening the tiers, providing customers with the choice of rate plans, preserving the maximum low-income discounts, and deferring any new fixed charges. “Although the CPUC decision opens the door to fixed charges, they were not approved and TURN will have additional opportunities to fight against them,” Freedman said. In addition, TURN won a 3-tier structure through the creation of a super-user charge on energy hogs. TURN also won more generous discounts for customers who qualify for low-income CARE and FERA rates.

SUPPORT

TURN

Every penny you give to TURN comes back to you in millions of dollars in savings.

Please use the attached envelope to send us an additional donation today.

CUSTOMER CONCERNS GRAB HEADLINES

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s scandals unfolded around the CPUC’s cozy relationships with P&GE and SoCal Edison, TURN was frequently in the news, keeping the focus on consumers’ right to safe reliable service, and protecting them from the costs of utility mismanagement and corruption. With our long-standing concerns about President Peevey’s close ties to utilities taking center stage, communications director Mindy Spatt was frequently called on to provide reporters with historical materials on Peevey’s long reign of terror at the CPUC. TURN exposed whistleblower claims about Peevey’s bias toward an unneeded power plant in Otay Mesa plant, winning coverage in the LA Times and San Diego Union Tribune.

TURN’s claims about Peevey’s bias in that case were first covered in the same newspapers in 2003.

TURN’s demand for $68 million in refunds due to the back door deal Peevey made for “incentive” payments to PG&E were covered by several media outlets, including KQED San Francisco and California Energy Markets. In that case as well, the refund demands were not the first time we’d approached the me-

dia on the issue. TURN had complained loudly about the “incentive” program being basically a slush fund for years.

“TURN not only provides comments, we provide perspective” said Spatt. “Effective media advocacy is key to holding utilities accountable for their mistakes, which impact our safety, our rates, our lives.”

COMMUNICATIONS DIRECTOR TURN staff members were quoted regMINDY SPATT ularly on numerous high-profile energy issues, from the CPUC’s flawed rate re-design to the gas storage problems revealed by the Aliso Canyon leak. Executive director Mark Toney traveled to CPUC hearings statewide, and his comments were featured in news outlets throughout California, including ABC KGTV 10 San Diego, KPBS public radio, Fresno Bee, KTVU Oakland and NBC 11 San Jose.

Spatt is also responsible for TURN’s online communications and newsletter, which allow us to keep connected with our members and supporters throughout the state.

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THANK YOU FROM ALL OF US AT TURN

D O N AT I O N S R E C E I V E D F R O M J U N E 2014 - D E C E M B E R 2015

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URN appreciates each and every donation we receive, not just because it helps fund our consumer advocacy and assistance, but also because we know your donations are a vote of confidence.

TURN regrets that we don’t have the space to thank all our donors individually, because we are so grateful for all of your support.

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DONORS $100 - $499.99 Frances Abamonte Craig R. Adam and Deborah L. Lindel Clyde R. Adams Anthony J. Adams and Elna H. Adams Harriet Adams Margaret I. Adams and Joel S. Edstrom J.P. Adamson Joan Adelman Yossef Aelony and Ginette C. Aelony Henry B. Agard and Virginia Agard Mohandas T. Ah Dorothy Albee Paul F. Albert Marilyn Alberts Glenn C. Alex Donald L. Alter and Margaret G. Alter Susan J. Amdur Ezra Amsterdam and Beulah Amsterdam Robert D. Anderson C. D. Anderson David C. Anderson and Jean L. Anderson Clifford E. Anderson Lloyd Andres and Sheila Andres Ruth A. Ansuriza Dennis Antenore Leonard R. Ozerkis and Arleene J. Antin Kiyoshi Aoyagi and Hiroko Aoyagi Manuel Ares David Arkin and Anni Tilt Richard E. Armstrong Henry Arnold Paul McCullough and Anna Asebedo Mary Ashe

Narra S. Asher Marilyn Aspesi Charles J. Astrue, Jr. Peg Atherton Helen J. August John J. Avila and Dona M. Avila Charles E. Ayres Daniel Azarnoff Rosemary Bacy Tony Baczewski Jennifer Badde-Graves Lillian E. Baker Leslie E. Baker and Natalie A. Graff-Baker Dr. Cleve B. Baker Thomas P. Baker and Joy J. Baker Virginia H. Baker Charles F. Bakke and Helen A. Bakke Anastasie A. Balafas Lalit L. Balchandani Cecilia Ball Clarice Baranski Michael Barden Betty Barfuss Auwerda and Scott Auwerda Janet G. Barkawi and Don L. Farmer Peter Barnes Michael A. Barnett and Patricia G. Devlieg Teri Barr Michael P. Barrett Bernard A. Barron and Gloria T. Baron Ross F. Barrow and Lucia P. Barrow David C. Barrows Evelyn M. Barry Ellen Barth Helen Bateson Marie Battrick Alvin H. Baum Carolyn Bechthold Victoria Becker Shirley A. Beers Melvin Beitscher and Carol Beitscher Dolores K. Bell Joseph C. Bellan and Verna J. Bellan Reed H. Bement and Anne G. Bement Craig Bender John Berger Robert Bergman and Wendy S. Bergman Beatrice Berkin Karolyn K. Berkman Suzanne H. Berkman George L. Berlacher and Anita E. Berlacher D. William Berte Dale Berven and Joanne Berven Caroline Beverstock Florence L. Bevilacqua Thomas Beyerle and Dr. Sandra L. Beyerle Nikhil Bhatt Robert Biehler Marianne Bihan Dr. Daniel D. Bikle MD and Elizabeth Wanner Bikle Gerald Bill Edward M. Bingham, Jr. and Merylee

Smith Bingham Thad L. Binkley Eugene Binnall and Myrna Binnall Madelaine and M. Birnbaum Herum P. Bjork and Annalee Bjork William E. Blair and Patricia R. Blair Dan Blechman Dr. H. Spencer Bloch and Judy H. Bloch Steven E. Bloom and Geri Wolfsheimer Patricia Blumenthal PhD H. S. Bobbitt Bill Bodinson Theo Bodmer Bruce Bolinger and Charlotte L. Bolinger Sviatoslav and Elena M. Bolshakoff Charles J. Bornheim Barbara Borthwick Stanley L. Bosch and Marjorie Bosch Joseph Boudreau and June Boudreau Garland A. Bourgeois Pauline Bowen Dale A. Bowers Hugh Brady J. Craig Brammer John E. Brandon Albert Brazauski and Ellen Brazauski Marvin Brienes and Susan Brienes Stephen K. Brimhall and Mary Jo Brimhall Harriet R. Brin Paul J. Briscoe Suzanne L. Broad and David S. Broad Jeff Bromberg PhD Kenneth C. Brown Allan Brown and Marilyn Brown Barry P. Brown and Eleanor Brown Elizabeth R. Brown Lawrence W. Brown Albert E. Browning and Betty J. Browning David R. Bruner John R. Bruno and Mrs Janet L. Bruno Patricia A. Bruno Lawrence E. Bryan and Betty Jane Bryan Louis Bryan Kathleen H. Bryant Anne H. Buchanan Doug Buckmaster and Lee Buckmaster Patricia Buehnerkemper Mary Buren Richard T. Burger Nancy N. Burris and Carol A. Eifert John H. Busma Herbert G. Buss Michael G. Byrne and Betty Jo Byrne Dorothy A. Campbell Eugene and Beatrice E. Campione Evelyn L. Campos Robert Campos and Maria De Jesus Campos Kris Carey Richard Carlin and Betty Carlin James Carrasco and Phyllis Carrasco Bruce Carroll Ann L. Carson

Richard D. Carson and Carole Carson Francis A. Cartier Jules Carvalho, Jr. and Betty J. Carvalho Jessica Cedillos Darlene Ceremello and Jessea Greenman Joseph G. Cernac and Barbara J. Coleman Anthony Chan and Joyce M. Y. Chan Debra Chaplan Barbara Chapman Alan Char B. J. Charnak Marilyn Chin David K. Ching Richard S. Chiolis and Muriel M. Chiolis Ronald Y.F. Chun and Mildred Chun George Cintel and Marilyn Cintel Margaret B. Clamage Jack K. Clapp and Jeanette Clapp Antonia Clark James Cleaves Dr. Frederick W. Clegg Norris Clement and Diane Bessell Hazel A. Cleveland Annabelle L. Cloner Richard L. Coddington Miranda Coffey Stephen Cohen Donna Cole Anthony and Diane Cole William and Brenda Colfer Todd J. Collart and Cheryl M. Collart Larry Collier and Elizabeth Collier Laura Comyns Kevin Conn Eric Conn Jean Conner John Consentino and Julia Consentino James E. Cook Colin Cooper and Constance Cooper Edward Copeland and Eileen Copeland Douglas T. Corbin and Rosemary Corbin Robert H. Cornelius Lois E. Cornell Peter M. Cornyn Elizabeth Cosgriff Melinda Cotton Colleen E. Courtright Wendell L. Covalt and Ginger Covalt Hugh Cowan and Lois Cowan David J. Crabbe and Nancy S. Crabbe Robert Crain and S.J. Crain Walter Larry Cranmer George and Barbara J. Crichton Rose Crimi Margot C. Crocker Lawrence E. Crooks Jean Crossley and Jeff Crossley H. James Crow Marcia Cruze Dr. George Cunningham Libby N. Curren Wayne Cusick and Lee Ann Cusick Larry Cutler and Doris Cutler Micheile D’Angelo Denise D’Anne Frank D’Orsi Charles Dale Anthony C. Dann Evelyn J. Davis Thomas J. Davis David R. Dawdy and Doris O. Dawdy Anne Decarli Anthony A. Defazio and Marilyn Defazio Carole Deitrich

Nestor Delevaux and Patricia Delevaux June E. Demerdjian Pat Denevan Sandra E. Denuto Ruth Deosaransingh Dr. John P. Derdivanis L. Peter Deutsch Dr. Fred S. Dias and Peggy Dias Nancy Dick Robert H. Dickerson Dr. Donald E. Dickerson Margaret M. Dietz Irene M. Dobbins Richard M. Doberstein Donovan Dollar and Ellen Dollar James B. Donahue and Mary Ann Donahue Mary A. Donovan James Dotson John A. Drake Daniel Drake and Lee M.Steinback-Drake Dianne Dryer Doris Duncan Elizabeth K. Dunn John U. Dunse Darrell Dutton Michel and Sandra S. Dvigoubsky Frederick B. Dyer Lester D. Earnest Olivia Eielson Margaret Elizares John Elliott and Dietlinde M. Elliott Marjorie Z. Ellis Muriel Ellis Virginia M. Elmore Enid G. Emde Anette Emery and Patrick Cody Frank J. Endres and Loretta F. Endres Jacqueline J. Enfantino Lewis Engel Marsha Epstein Richard N. Erbst and Patricia K. Erbst Carole J. Erickson Richard Evans Caroline L. Everts Susan M. FaGalde Gerry Fagoaga Burton W. Farber Dorothye Fathauer Alexander Fedyukin James Feichtl Marcia Fein Doris Feyling Hon. Jerry Fields (Ret) and Valerie Fields Ruth M. Finkelstein Robert Finkelstein Stephen Fischer and Rosemary Occhiogrosso Maureen S. Fischl Solomon Fisher Martha S. Fishkin Wendy L. Fitch and Mark Fitch M. Julie Fitzpatrick and E. Maurice Fitzpatrick Shirly Fletcher Eileen Florman Judith Flynn Bruce Fodiman Wilmer Fong Col. Hayward Fong Tenney Ford Inga K. Forline Robert R. Foster C. R. Fowler and Barbara Fowler Michael B. Frank and Sabina Frank

Margaret Franklin Nancy Freeman Dr. Larry Friedlander and Barbara Friedlander Martin B. Friedman Paul Friedman and E. Clare Friedman John Fries Norma Fritsche Walter Fujii James R. Furby and Joy S. Furby Richard Gable and Myra Gable Louis Gado Eugene Galbreath and Patricia Galbreath Bill Galcher Winnie Gallagher Robert Gamblin and Carol L. Gamblin Gilbert Gamboa Donald Gauger James G. Gauld and Dorothy M .Gauld John M. Gault Pat M. Gelb Fred Gellert and Annette Gellert Margo George and Catherine Karrass August R. Gerecke, Jr. and M. K. Gerecke Gary W. Germano and Janet L. Germano Adam Gerza Jeffrey A. Gilman and Carol J. Reif David Gilson Bruce Gladstone and Beverly Gladstone Dr. Stanton Glantz and Marsha K. Glantz Emil E. Glauvitz and Cho P. Glauvitz Ernest Goitein Deborah Gold Leo A. Goldberg Ann M. Goldberg Alan E. Goodban and Nadine Goodban Richard Gordon and Donna Gordon Stephen Gould Ben C. Gracy and Linda J. Gracy Dr. Peter M. Graf Janice Grant Gerald Gray and Coleen Higa Joseph R. Green and Nancy Thompson P. A. (TURN) Greenberg Bruce Greenlee Charles Gresham Michael Iglesias and Ann Gressani Jo Ann Griffin John D. Griffin Patricia Grimes Arlene Groen Miriam and Philip Gross Toni Gross Lucille A. Grunder Paul L. Gruner Douglas H. Haas and Janet Haas Ellinor Hagedorn Edward V. Hagopian Amburn Richard Hague Thomas R. Haig David H. Haight and Jack H. Meier Saul Haimowitz and Ruth Haimowitz Joseph Haley and Margaret Haley Marlene G. Hall and Marshall D. Hall Marian Halley David Hammill and Katherine Hammill John D. Hanecak Ann E. Hansen James E. Hanson and Katherine J. Sirota Gerald H. Hanson and Shirley Hanson George Hardy and Rosemary Hardy Mary A. Harford James A. Harger Doris M. Hargrove Roger A. Harrington

Helen B. Harris James D. Harris Charlotte E. Harriss Leslie Hartzman and Deborah Hartzman Patrick Harvey Arthur Haubenstock and Amy Whiteside John Ramsey Haught Janet M. Hayes Richard L. Heidelberg Gordon Heiner Liz Helenchild Madelyn Helling Martin E. Hellman Travis Henderson and Nedra Henderson Beverly J. Hensel Aaron Herman Jerry Herman Rodolfo Hernandez and Mary Hernandez Jose L. Hernandez Robert Heron and Claire Heron Patricia Herrgott Howard Herskowitz Ralph Heymann Robert A. Hicks Edward and Vicki Hieronymus Dan Hilberman and Margaret Hilberman Elbert Hill Miriam K. Hillier Dr. William R. Hintzman Robert S. Hodas Ronald Hodgson and Peggy Hodgson Carol Hoffman Stanley A. Hoffman William B. Hoke Frederick Hollander and Lynn Hollander Julian B. Holt Elroy Holtmann John B. Hook Lance C. Hoots Glenda Hope John Hopkins and Carolyn Hopkins Gary E. Hormel Susan Horne A. H. Horowitz E.J. Horvitz and A.M. Horvitz Caroline E. Houston Alan Huckabay Darril Hudson Penn Hughes and Viola Gonzales G. L. Humphrey and Adrienne Humphrey Richard D. Huntwork and Carol Huntwork Cecelia Hurwich Richard D. Hus Kenneth E. Hutchinson Joan Intrator Benjamin R. Irvin and Peggy Ann Johnston Lisa Jackson Robert J. Jacobs and Patricia Jacobs Joyce B. Jacobson Raymond Jadwin and Eleanora H. Jadwin Quinton C. James and Marcia F. James David Jamieson and Betty Jamieson Jacqueline Jankowski Joseph Janlois Diana L. Janzen Patricia B. Jenna S. Jensen and Jancie Jensen Richard Jentzsch and Trilla Jentzsch Peter E. Jewell and Mary R. Jewell Dr. Ervin Jindrich and Dr. Denise Jindrich Thomas Job and Barbara Job Bruce Joffe Carsten Johansen Lucy Johns PAGE 9

Jon A. Johnsen Martha A. Johnson Harold E. Johnson and Shirley L. Johnson Craig E. Johnson Dale E. Johnson Dr. & Robert S. Johnson Torger T. Johnson Karen R. Joliffe and Philip Gara Andrew L. Jorgensen Lois Joseph Dr. William Josephs Herman Jurkovich and Jane F. Jurkovich Margaret Kahn Rachel Kahn-Hut Adele Kaneda Jane Kaplan and Donatello Borato Edward V. Kaston and Rosemarie F. Kaston Gerald R. Katz and Sondra G. Briggs Joanna Katz Joseph Katz Paula Katz James Kaumeyer Ray Y. Kawano and Mery F. Kawano Ralph Kazanjian and Elise Kazanjian Bill Kedem and Laurel Rest Donald Keesey Luz Keller John A. Kellogg, Sr. and Nancy L. Kellogg Paul S. Kelly and Barbara C. Kelly Roberta Kemp Dr. Irwin Kempler Charles C. Kent and Patricia S. Kent Barnabas Kerekes Derek Kerr Brian E. Kerss and Gail Kerss Margaret F. Keyes Granville F. Kibbee and Priscilla J. Kibbee Katharine King Charles E. King III Tom Rinaldi and Beverly A. Kinney Stefan J. Kirchanski and Ann M. Hirsch Larry and Myra Kirschenbaum Ruth Kirshner Willi Klafki and Else Klafki Robert B. Klausner Richard G. Klein Richard A. Klein and Diane T. Klein Kevin L. Klesenski Robert L. Knox George T. Kobori and Joanne H. Kobori August M. Koch and Annamae Koch Elaine Kofman Frank A. Koncel Karl Konnerth and Julie Ambrosia Robert C. Konop Dr. Margaret S. Kosek and Dr. Jon C. Kosek Karl Kothe and Sylvia Kothe Joseph R. Kramer and Wanda G. Kramer Scott Kravitz John F. Kroll and Jane Kroll Virginia M. Krutilek Rene Kvidahl John C. La Rue Luis Lainer and Lee Lainer Vivian S. Lamb Robert S. Lamond Donald E. Lampman and Doris J. Lampman Palmer Langdon Michael J. Lanham Jerry Larsen Pat Larson Truman W. Lawson and Gaile Lawson Robert P. Lawson and Jene L. Lawson Sonia Lazar

Bernard Le Roy Jean Lecuyer Linda R. Lee Anna M. Lee and Dennis A. Lee David A. Leiby and Irene R. Leiby Dr. Edmund C. Levin G. B. Levine and Marilyn M. Levine Leonard Leving Fred Levinson Harvey H. Levy and Bette H. Levy David J. Levy Ethel Levy Ida J. Lewenstein Linda Lewin Nancy S. Lewis Arthur R. Liddle and Sharon L. Liddle Lee Liddle Margaret Lieb Barbara J. Lilley Detlev Lindae Margaret Lindsey Richard M. Linnell Mark P. Linnett and Joyce Linnett Roger Lion and Clelia Lion Dr. Lawrence S. Lipkind Daniel J. Littman David A. Loeb Donna Logan Pierre Lomonaco Ronald B. Lorenz Sharlene Loretz Mari B. Loria and Alden Mudge Elizabeth J. Lovell John D. Lowrey and Charlotte A. Lowrey Jerome Lubin and Eve Lubin Ralph Luna and Esmeralda Fucci Gerald E. Lunn, Jr. Brooks H. Lupien Kevyn D. Lutton and Valerie Jacobs Thomas T. Ma and Monica H. Ma Lawrence W. Maas Nancy MacAllister Margaret A. MacDonald Robert MacDonald Vicki M. MacIntyre J. Beth MacIsaac Richard A. Mackaig and Janet B. Mackaig Richard W. Mader Richard Mahon and Cynthia Mahon Robert G. Mahoney and Valerie Hardy-Mahoney Thomas S. Maiden and Gladys R. Maiden Sally Maier and John Todd Betty Maillette and Carol Lloyd Mairin Malarka-Meyer Frederick Malouf John A. Mancini Peter R. Manes Dennis K. Mann and Karen E. Revay Norman Manoogian and Jone Manoogian Peter V. Many Elizabeth Marcell Joseph A. March Daniel Mardesich and Virginia Mardesich David Marin Michael Marken and Sandra La Framboise Melvin D. Marks and Ellen M. Marks Richard B. Marks and Michael C. Ford Peter R. Marler and Judith Marler Johnnie T. Marshall and Myrna L. Marshall Robert Martin and Joanna Martin Janet Martin Robert A Martin Alice Ann Martineau

Josephine Massimini Dr. James D. Masterson and Renee Masterson Fred Mathes and Karen B. Mathes Ricardo Matta Harry Mauras and Bok Yon Lee Mauras Josephine Maxon Toni S. Mayer Robert Mayer Jay R. Mayhall and Anthony J. Ramos Anton J. Mayr and Tessie A. Mayr Betty Mazzoni Eileen McCauley and Dennis Main Timothy J. McCormick and Noel De Gelleke William and Marianne McDonnal Ralph and Betty Ann McDowell Robert and Jeanne B. McFadden Christopher and Jocelyn R. McGrath Jelane McGrew John Hickey and Mary McGuire-Hickey James B. McIlroy June R. McKay Edwin S. McKeown and Marie P. McKeown Harriet McNamara and Brian J. McNamara Deborah S. McNeil Marshall McNeil Patti C. McWilliams Alice Mead Valerie C. Meehan Maureen Meikle Ernest A. Mekjian and Gloria J. Mekjian Isa-Kae Meksin John G. Melrose and Sylvia E. Melrose Barbara Menkes Pamela Merchant and Kirby Sack Ciaran Mercier Richard T. Merk Andrew S. Merrill Maurice Meysenburg Ronald C. Miale and Elizabeth T. Miale Cecile B. Michael Robert and Melinda Wood Michlin Lewis and Catherine L. Middaugh Peter P. Mierau and June R. Mierau Monsignor Joseph J. Milani Dr. Mario Milch John R. Miles Victor Milhoan and Gloria Milhoan Dan F. Miller and Mary Ann Miller John H. Miller and Renate R. Miller Robert Miller and Joan A. Miller Peter M. Miller and Janet Specht Judith Milton Nadine Misiaszek Joseph R. Mixer Glenn C. Moeller and Sharon A. Lynch Allen Moench Gerald Mohlenbrok and Gail Mohlenbrok Joanne K Moldenhauer Philip A. Molling and Lou Ann Molling Pamela Monroe Alfonso M. Montes and Raquel T. Montes Alfred V. Montoya Joan Moore Tom Moradian and Margie W. Moradian Dolores A. Morgan Francis X. Morse and Andrew W. Morse Charles Moser and Msr. Blair Moser Alice M. Moser Joan M. Moses Denis Mosgofian and Lori B. Liederman Theresa Mueller Marjorie A. Muentz James J. Mullins

David Mundstock Ed Muramoto and Sallie Muramoto Daniel J. Murphy and Gina E. Murphy Bruce Mussell and Monnie Boldt Susan M. Myers Janice Nadelhaft Kenneth Najour Alicia Nakata and Francis Nakata Alan and M. Charlotte Nakosteen Richard Navarro Robert Neff and Nancy Neff Virgil K. Nelson and Lynn T. Nelson Theron F. Nelson Richard Nelson Ben S. Neufeld and Liz F. Neufeld Sherman G. Neusom Minton J. Newell Dr. James F. Nichols and Carol M. Nichols Mary C. Nicholson Don Nilan Monique Ninove William K. Nisbet E. Sandra Nixon Daniel M. Jones and Joyce Norton-Jones Alex Novakovich Carl J. Nufer Meaveen O’Connor Donald D. O’Dowd and Janet L. O’Dowd Lucienne O’Keefe Alicia O’Neill William O’Regan and Marian O’Regan K. Obradovic Ruth M. Ocheltree Martha H. Oehler and Larry Gassan Charles M. Ogden and Anita T. Ogden Felicia Oldfather Joseph L. Olivas and Narcisa C. Olivas Carl Olson Robert A. Page and Martha S. Page Ralph Page David M. Winter and Veronica A. Painter Morton D. Paley William E. Pannell and Hazel L. Pannell Demosthenes and Alice Pappagianis M. M. Pappagianis Michael Parenti William Parun and Kathleen J. Parun Michael J. Pascale and Lisa M. Pascale Leonard A. Pasdera and Daveine Pasdera Wayne K. Patch and Maria L. Patch James Pattinson and Lorraine Pattinson Charles E. Paulsen Michael Pauza Jeffry Pearce, Sr. and Paula C. Pearce Helen Pearlman Eve Pell Carolyn Pendery Joseph P. Pendry Richard B. Pennington Bert Perello Marianne S. Perron Thomas E. Perry Donald A. Peter Joe Petersack and L. Joanne Kanow Ray Peterson and Ettamarie Peterson Keith Peterson E. Blake Peterson J. William Pezick Jean C. Pierce Jermaine L. Pierre and Constance E. Pierre Julie C. Pifer Mr.Charles Pilgrim John H. Pinski Margo Pizzo

THANK PAGE 10

Sally R. Plaisted Charles L. Polep Ted M. Polychronis Dr. Robert W. Popper and Marcia Popper Harriett E. Porch Norma Porter Stanley H. Poss and Joan Poss E. Richard Power and Roberta Power Marian Pratt Robert W. Pryor Roger Purves and Caroline Purves Michael Quinn Mitzi Raas Nancy Rader Nick Radoumis and Jackie Radoumis Robert Raful and Susy Raful Claire L. Rains Catharine J. Ralph Carolyn T. Ramsey Eric G. Ramstrom and Shirley Ramstrom Julian F. Randolph and Louise Randolph Alfonso F. Ratcliffe and Dolores C. Ratcliffe Vivianne T. Ratinoff John F. Rattunde James Raugust and Margherita Raugust Norman Ravizza and Mary Anne Ravizza Robert R. Read David M. Rebsch Joel Recinos James M. Reed David H. Reed and Alice J. Reed Charlotte and Guenter Reichert Littlejohn Reid Joseph Remley and Linda Remley Donald Renelle and Eloise F. Renelle Jules Resnick and Mary Ann Leer Laurel P Rest Robert L. Reynolds William B. Ricard Donald and Maureen E. Richardson Edward Rimer Robert N. Ristad and Linda L. Clder Alfred Rivasplata and Edith Rivasplata Peggy Rivette Jean A. Roalefs Raymond J. Roberts Katherine Roberts and James Dyer Susan E. Robertson Rita Robison Rand B. Robison and Joyce M. Robison Jeffrey C. Rodman and Adrienne Hirt Ronald L. Rogers William J. Rogina Margaret Ropchan Richard J. Rose Leslie Rosen Betty Roszak Nathan Roth and Nan G. Roth Suzanne Rubel Dorothy Ruby Donald Rupp and Peggy Rupp Bryan Foster Patrick Russell Beth S Sally K. Sachs Richard Saenz Jan Sager and Robert Luxenberg Nina R. Saltman and James M. Bullock Wallace A. Samiec and Irene E. Samiec Nancy Sampson Dolores Sanchez Alice and Sheldon Sanov Mark Sapiro J. A. Sarason

Robert W. Sass Martha F. Saudek James R. Sauls and Roberta Sauls Carol Savary William E. Sawrey and Beverly A. Sawrey Virginia Scales Dr. Stephen M. Scappa and Honey Scappa Susan Schacher Jerry W. Schacht and Barbara J. Schacht Robert I. Schacter DDS Charles J. Schafer Joel Schechter and Diana Scott Emanuel and Myra J.W. Schegloff Robert Scheibel and Barbara Scheibel Adele Schenker Nancy Schimmel Brian and Kathleen A. Schumacher Kurt M. Schmid and Antonie Schmid Kurt Schmid Paul A. Schmidt Reed V. Schmidt William A. Schneck and Maria R. Schneck Robert and Dorothy M. Scholten Rena Schonbrun Dr. Lionel Schour Darrell G. H. Schramm Herbert Schroeder Jean F. Schulz James H. Scofield and Patricia C. Scofield Michael A. Scott and Isabelle B Scott Janis L. Scott James J. Sebek Margaret Seely Joel B. Seidman Dr. Harold W. Seifer Mark Seifert and Mary Seifert Dr. F. Stanley Seifried Earl Nicholas Selby David Self and Margaret Self Solomon Sevy and Grace Sevy Walter R. Shafer and Joanne D. Shafer Cindy Shamban and Marge Sussman Marlene Shannon Dr. Michael Shea and Lorna Shea Gladys Shegoian Wallace F. Shelton Harold Shenson Joe M. Shimmon Virginia Short Eloise Shouse Ray A. Siebert Jerry Radinoff and Paula Siegel Richard Siegel Alan Sieroty Samuel J. Silber Richard B. Silbert Leonard R. Silvey and Helene J. Hannum Trudy L. Simonton Morris Simpson Dr. Bernard M. Sklar, and Sally A. Sklar Arthur J. Slater and Judith K. Slater Gerould Smith Stanley C. Smith Helen Smith Phyllis Smith Helen Irene Smith Richard T. Smith Elinor Smith David Snow Michael Sogard Shelby and Vicki Wagner Solomon Eric Somers David Sonneborn Robert W. Sonoga and Marjory C. Sonoga

Dr. Wayne Sorin Valerie Sowder Melvyn Spira and Marcia Spira Barbara E. Spry Steven P. Stamatis and Irene A. Stamatis Dr. W. J. Stamm Margaret A. Stanford Kendyll Stansbury Larry Starn Alice P. Stauffer Jenifer Steele Harold Stein and Vera Stein Carl Stein Louise A. Steiner Dorothy Steiner Margaret Garth Steinert Greene Diana J. Stephens Kat Stephens Peter G. Stern and Holly Badgley Evelyn Stern Ben F. Stetson K. Martin Stevenson Julie Stindt William Stockard Ian E. Stockdale Kay Stocksdale Paul A. Stokes Dana Stokes David D. Stokley Don Stone and Betty L. Stone Nelson Stone Susan Stone and Eric Decker Marilyn J. Story Dr. Paul U. Strauss and Anita L. Strauss Daniel D. Strazzullo David Struthers and Jean Struthers Dr. Calvin Sturgies Ralph Sturtevant Frederick Styles and Anne Styles John M. Suarez and Sheila Suarez Carol J. Sugg Jeanette B. Sullivan Timothy J. Sullivan and Shirley A. Sullivan J. Michael Sullivan and Dolores Sullivan Daniel M. Summaria and Kim C. Codella Thomas W. Sutfin Jean L. Sutherland Robin A. Sutton Joe Sutton Harlow N. Swain Marion H. Swarthout Richard and Carol M. Sweetapple Richard Tait and Mary Jo Tait Carol Takano and Jack Walker Lilly Takei Joyce B. Talal J. Earl Talbott Richard E. Talmadge G. Scott Tandy and Virginia G. Tandy Marilyn Taube James Taylor and Elinor Taylor Edith D. Taylor Thelma Teitel Ardith L. Temple Gerard Terstiege and Krista Terstiege Lynn M. Tharsing and David J. Daniels Jeffrey Theinert Norman and Norma Therkelson Bertha L. Thomas Robert Thompson Marguerite C. Thompson Dennis R. Thompson Carl Thoresen Dorothy Thorman

Susan Thwaits Bruce H. Tiffney and Robin G. Tiffney Donald Tipton and Emma Tipton Stephen Tivy Dr. Robert F. Tobias and Patsy Tobias Stephanie Tombrello Col. Fred B. Tomlinson and Jan Tomlinson Jacques J. Trudeau Dr. Richard E. Trueman Eileen Tsai Richard Turner and Valerie Turner John H. Turner D. Tyler Larry M. Vallens Mary Vallindras Judith A. Van Austen Edward G. Van Boemel Frank Van Orden and Carolyn Hoke-Van Orden Arthur and M. Carmen Vandenberg Walter Vater and Virginia Vater William Vederman Robert L. Vigeant Dr. Billie Violette Mari Vlastos Janet L. Vochelli Merle J. Vogel and Susan L. Vogel Carol Vorvolakos and Alice Molloy Margie Wade James A. Wakefield and Beryl G. Wakefield Wanda Waldera Dorothy Walker Jacquelyne C. Wallace Nancy Liela Wallace-Nelson Bruce I. Waln and Martha Maldonado Tanis Walters Lorraine Ward Robert F. Ward and Judith P. Ward Marc Warsowe Howard Watkins Orene M. Watson John Watson Betty H. Waverly Mimi Webb Thomas D. Weber and Kathryn Stowers-Weber Brant C. Weigand Melvin Weight and Diane Weight Monique Weil Carl J. Weinberg and Gerry Weinberg Thomas S. Weisner Norman E. Weiss Muriel Wemmer Robert Wernick and Anne Ackerman Richard S. Wheeler David L. Rowney and Wilhelmina White Clayton White Phyllis Y. Wicks D. Wesley Wiley and Janice Kendall Gail S. Wilke Douglas E. Wilkerson Joel Williams Lynn Williams Ann L. Williamson Helen Williamson and Shirlee Jack Gustav Williges Cheryl B. Willis and James W. Roe Sam Willis Harry Willwater Helen B. Wilson Andrew J. Wilson Bruce T. Wilson and Sayoko K. Wilson Andrew Wilson Linda A. Wilson Deborah H. Winant

K YOU PAGE 11

David H. Winer Hilary Winslow Deana Winters Ralph H. Witham and Muriel Witham Jonathan Wittwer and Susan Wittwer Harry Wolf Eugene Woloveke Marilyn Wolper Roger D. Wolverton John and Robin Worthington Barbara J. Wright Gerald Yaffe Russell Yamaichi Charles Yanofsky Clarence Yee and Elaine J. Yee Charles Yost and Ana L. Estrada-Yost Patrick Young Bill Young and Nancy Kull Ted Young Norma J. Zamzow Ms.Opheliai Zeff A. Lee Zeigler and Margaret S. Zeigler Karl E. Zellmann Don Zeman Claus Zielke Jane S. Zones and Stacey Zones William A. Zschaler Wendy Zukas Richard Zukin Margaret Yuki Zumwinkle

DONORS $50 - $99.99 Peter Abramowitsch and Fiammetta Castaldi Dale T. Ackerman and Janet J. Ackerman Frank Joseph Adamo William E. Adams and Gisela L. Adams Joseph Adler and Esther H. Adler Robert Ady Munzer A. Afifi and Ruth A. Afifi Donna-Jean Agnew Boyce Ahlport and Elizabeth Ahlport Jeevan S. Ahuja James Aja Sara Alchermes Ralph Aldama and Connie Aldama Raymond Aldana and Marlys Aldana Alfred Aligada and Elida S. Aligada Thomas A. Amaroli Jean A. Amos Maria J. Ancona Cecil Anders Henry and Virginia F. Anderson Karl G. Anderson Patricia Anderson Karen E. Anderson Patrice Anderson Richard and Carol Ann Anderson Philip L. Anderson Theresa and Carol Appenzeller Pilar Ara Velma W. Arlidge Jesse Arnold Richard H. Arnold and Louise M. Arnold Michael N. Aronson and Jody London Kenneth M. Ashford Jack H. Ashley Diana Aston Stephen D. Atkin Robert and Jeanne Y. Atkinson William H. Aulenbach Wayne M. Ausland and Eileen K. Ausland Joanne Bailey

Anthony V. Bair and Nancy Reier Joe Balciunas Marcia Baldeschwieler Brigitte Bankay and Robert C. Bankay Michael and Gretchen Barber Anthony B. Barnard George G. Barnes and Joanne D. Barnes James R. Barnes and Judith S. Barnes James Barnett and Ruth Barnett Alan W. Barnett Kirsten G. Barrere Richard L. Barrett and Barbara J. Barrett Mario J. Barrios Elizabeth Barron Nancy Bartell Nancy L Barth Frank and Delores Bartholomew Roger Bassett and Melissa Keylon Dean Batchelder and Bernice Batchelder Geoffrey Bauman Patricia A. Baumgartner Dr. David G. Baxter Suresh C. Bazaj Jan Bazinet Jacqueline Beaudoin Leon R. Beck Victoria P. Becker Henry Becker Robin Bedell-Waite and Thomas P. Waite Sally L. Beer Galen Beery and Doris Beery Jack M. Beggs Lynda Beigel Evelyn A. Benas Robert S. Benner Grant C. Bennett Robert Berman and Evelyn Berman Dorothy Berndt Arthur H. Bernstein Fred N. Berra and Yvonne L. Berra Helen Bersie and Christopher P. Hadley James Bettendorf and Nadia Bettendorf Charles J. Biller and Deborah J.M. Biller Elaine Binger Warren G. Binzley Larry L. Bird Martin Birnbach Marjorie Bissett Howard Blakeslee Norbert Blaszkowski Joseph S. Bloch and Barbara A. Bloch Janice Blumenkrantz Paul Bocanegra William Boehmke Jeffrey Bokor Alan Bonapart and Helen Bonapart Michael T. Boom George A. Bordokoff Dr. Charles A. Borgia and Patricia Borgia Giovanna Born Herbert E. Boss Shirley M. Boydstun and Ginni Easter C. M. Boyer Gladys M. Bransford Ladonna Bray Lawrence Breed Martin Breidenbach and Nanette Phinney Donald D. Bremer and Carol L. Bremer Lauren Brener George G. Brennan Irv Brenner William Briscoe and Diana Briscoe Richard J. Brooks and J. Johnston Kenton Brooks

Betsy Brown and James Devery Eugene R. Brown Ken Brown and Margaret Brown Gail Brown Joan Brubaker Mark Brucker K. E. Bruckmeier Joanne E. Bruggemann James Buchholz and Lynne Buchholz Peter F. Buck Mark Jeffrey Buckingham Joseph Budge and Marilyn T. Budge Robert Buelow and Betty Buelow Linda Burden Janet A. Burdick and Scott Miller Dennis Burge Peter R. Burge and Leona H. Burge Roger Burke and Gloria Burke Marie M. Burns Frank C. Burriesci Neil Burton Peter M. Bussell Herbert A. Byers and Myra Byers Elaine D. Cahn Robert Caletti and Judith Caletti Sam Calvano Lucy Calvillo Dorothy Campbell Daniel Campos Peter W. Canessa Leslie Kline Capelle Philip R. Caput and Lynndee R. Caput Michael Carley Harry W. Carpenter Karen D. Carrillo Bruce Carroll Catherine O. Casey Roderic Castor Gino Cattarin and Laura Cattarin Clinton Caywood Byron L. Chan William D. Chapin and Mona M. Chapin Alfred and Shirlee A. Chappell Winifred C. Charles Dr. Barry M. Chauser Kori Chen John C. Chendo and Esther E. Novak Stephen A. Chessin John R. Chevedden Dr. Kungta K. Chow and Helen T. Chow John L. Christofferson Cheng Chuah and Rosa Fernandez Ronald Y.F. Chun and Mildred Chun John F. Cinatl Henry P. Clarence and Judith J. Clarence Ed Clark Jr. and Connie Clark Matthew and Patt Clark Dr. Gordon H. Cless George M. Cleveland Bridget B. Clifton Eunice C. Coates Sheila Cockshott Elizabeth S. Codd Miranda Coffey Eleanor Cohen Thomas R. Coke and Laurie A. Coke Marc A. Colbert and Yvonne M. Fluehr Edith Colby and Ralph Colby Dr. Ronald Cole Violet Irene Coles Roger Collin William Collins and Kathleen Collins Beverly J. Collins Lex P. Collins and Jane F. Collins

Laura Collins Nadra Colohan William R. Cottrell George Coury and Amy Coury Arvita G. Crabtree Michael P. Crahan Eugene C. Craig and Harue T. Craig Laurie M. Craise Sheldon E. Crandall and Janet K. Crandall Elihu M. Crane and Judith W. Crane Col. Arvid P. Croonquist (Ret) and Phoebe J. Croonquist Maureen Crowe Nancy J. Crowley Olgard Dabbert and Betty Blitch Dabbert Lynda Dailey and Paul Hathaway Donald Dailey Ceedola R. Daubner Gregory H. Davis Fred Davis David M. Day Lawrence B. De Graaf G. De Haeseleer and Wilda De Haeseleer Constance De La Vega Nancy D. De Lara Shirley L. De Martis Sylvia de Trinidad Louis M. Dean Edward Dean Adrienne DeBisschop Anne Dellinger Steve & Sue Derian Robert L. Deshotels Larry Detloff John DeVore and Anna DeVore Richard W. Dias and Kathryn M. Dias Dr. Jeffrey M. Dickemann Robert and Margaret E. Dickerson Ingrid I. Distler-Popp Lois C. Djivre and Durand M. Djivre Jean Doak John M. Doane Leonard Doberne and Cheryl Y. Tau Bill Dolan and Virginia Dolan Andrew J. Dong Merlin Dorfman and Sandra Dorfman Dorothy Doss Alan V. Dougherty and Kathryn N. Dougherty Debra Dout Mervyn R. Dowd and Betty D. Dowd Edward F. Dowd and Bernadetta Dowd Diane Dreher and Robert Numan Paul Dresher William Dreu Roger L. Duba and Phyllis J. Duba Fred M. Duman Dr. Philip Durfee and Mrs.Susan V. Durfee Robin Durston Robert S. Dutra and Sharon Dutra Thomas W. Edwards Vincent Edwards Lynne M. Eggers Dave Einhorn and Frances Einhorn Edward G. Eisenman Eli M. Eisenpress and Angela Eisenpress Jules Ellingboe James Elliott Jon Elliott RobertJ. Ellis Dr. James Ellison and Beth Ellison Merritt Elmore and Marion Elmore Mark Emerson and Roberta Emerson Barbara M. Endlich

THANK PAGE 12

Karen Engel Dr. Lewis B. Engel Devere C. Erb Sallyanne Ericksen David Erikson and Lois Erikson J. Roger Essick and Patricia A. Essick Manuel Esteban and Mary Esteban Jennifer Estes Stephen M. Evans Gilbert Fabela and Victoria Fabela Louis J. Facchino Linda Farber William F. Faulhaber and Selina H. Faulhaber Ernst Feibusch Lawrence Feinberg Dan Feldman Alberta Ferrer Pamela D. Ferris Robert Fesler Deborah L.Filipelli and Michael R. Sanders Sid Finkelstein Thomas Finn Oscar Firschein Bernice S. Fischer Russell G. Fischer Samuel Fisher and Loeta Fisher T. Richard Flaharty Thomas J. Flannery and Kay B. Flannery Gerald L. Flieder Frank Forbath and Jean Forbath Nancy Forbes William C. Ford and Deborah Ford Larry Forkner and Sharon Forkner Bryan Foster Jordan R. Fox Lloyd P. Fox T. Frane Dudley B. Frank Wanda Waldera Victor Fridman Martin D. Fried Jay W Friedman Dr. William E. Frieje Jim R. Fritz Mary Frohman Genevieve S. Fujimoto Grace S. Fukuda George Fulmore Lionel Fuqua and Terry Fuqua John M. Gaffin and Linda M. Gaffin Beryl Gaidos Ideale Gambera Glenn C. Gambles and Velma W. Gambles Betty E. Gandel Carole E. Garcia Tom Garrett and Carla Y. Garrett Roosevelt Garrett Marion W. Gaskill William l H. Gavelis Yvonne Gavre James Gazaway Gary Gehrke Bonnie Geib Fred Geiger Hester G. Gelber Lillian H. Gendler Carolyn Genirberg Eleanor F. Gettman Juanita Gex Helen E. Giambruni Steven Gibbs Judith L. Gibson Ruth Gill

Thomas E. Gilles John Gilmour Ian Marc Gittelsohn and Alberta Gittelsohn Eulalie S. Glaser Renee U. Glazier Jean K. Goehner Raymond A. Golan and M. Diana Golan Donald Gold Warren Gold Reuben Goldberg and Eileen Carlin-Goldberg Marilyn Golden Roberta Goldfarb Madeline Gomes Dorothy Good Charles D. Goodart and Margaret Goodart Lee P. Gooding III Leonard Gordon and Harriett Gordon P M Gormley Dr. Carol F. Goss Edward Gould Gwynne Gower Elizabeth Grace John Gragnani Classen Gramm and Patricia G. Gramm Martin Granados and Louise Granados Mary J. Gravelle Aurelia S. Greeley Gunnar Green William Green and Christine Green Joseph B Green Patricia S. Greene Robert D. Griffin Herbert L. Griffin A. R. Groncki and Helen Groncki Stanley A. Gross and Joan A. Gross Charles Grossman Arlen Grossman Philip Grow Eugene T. Gualco and Dorothy B. Gualco Terry L. Guindon Uwe Max Gumbert and Clara Padilla Paul R. Gurian and Barbara J. Simmons Isac Gutfreund and Minette T. Gutfreund Marcella Hack Ilse Hadda Jean W. Hadidian Brian Haggerty Elizabeth C. Hall James Hamilton and Mary E. Hamilton Joseph Hammer and Mary Hammer Jobie Hammock Peter Hanauer Sue C. Hansen Francis L. Hanson Karel L. Harder and D. A. Harder Richard Hargreaves and Catherine Hargreaves Edward J. Harkins William Harmon and Lucille Harmon Karen L. Harnitchek John and Noreen A. Harrington Allan Harris and Betsy Harris Ellis Harris and Ellen Harris Robert Hartman David and Jan Hartsough June M. Hartstra Henry Harvey and Ingeborg Harvey Paul J. Hauben Richard Hauck David B. Hauer Eugene M. Havens Donald L. Haworth Gretchen Hayes Gerald and Hanna Hayman

Noreen Heavlin and William D. Heavlin Paul Heckler and Joan Heckler Kenneth E. Heddon Janet Heineken and Paul Heineken Helen A. Heitkamp Frandel E. Heller and William J. Mason Edward Hempeck Marlene K. Henderson Ralph W. Henderson Linda Hendley Benton and Sandra Hendrickson Bernard Hentges and Rita A. Hentges Elizabeth A. Hergesheimer Edna Herman Frank S. Hermoso Jim Herron and Patricia Herron Howard L. Herskowitz Anna M. Heywood Steven R. Hibshman Ward G. Higgins Harriet Hill Elbert C. Hill George K. Hill Vera Hilsenrath Gloria M. Hing Dr. William R. Hintzman Judith A. Hirshberg Roger and Virginia L. Hitzeman Mary Hochenauer Jeannine Hodge Philip Hoehn Ricardo and Marcia Hofer Bernard D. Hoffman and Miriam Hoffman Blossom H. Hofmann Robert and Marie O. Hogeboom David M. Holleb Bill Holman Mary Ann Holman and Michelle McLaughlin John J. Holmes Kirsten R. Holmquist Kay Honodel and Charles Honodel Marcus M. Hood Dorothy M. Hope Ted B. Horn and M. Vida Horn Inge S. Horton Robert B. Horwitz and Elizabeth Brydolf David and Yoshiko H. Hotchkin Henry P. Hotz and Marie B. Hotz Larry G. Houghton Jo Ann Houston Annette Howitt Everett W. Hubbard Cynthia Hudley Sophie K. Hudnut Jack Hughes and Joan Hughes Thomas P. Hulbert Dwayne Hunn Gerald Hunt Rudolph Hurwich and Janet Hurwich Dale O. Huseboe D.D.S. and B. Huseboe Esther Huston Marshall Hyman Steven Hyzer Roger L. Inloes and Terri L. Inloes John O. Inlow and Marcia M. Inlow Julian J. Irias and Linda A. Irias Joel Isaacson and Helen Isaacson Sylvia Israel James W. Ivens Cleo P. Jackson Jacquelyne F. Jackson Judy A. Jackson Maria L. Jacquard

Wilma Jaffe Sharon James Ron Jensen Harold V. Jesse and Sis M. Jesse Kent and Cynthia L. Johannesen Charles Johnson and Janice Johnson Kenneth F. Johnson and Jane D. Johnson Herman F. Johnson and Iris D. Johnson Henry P. Johnson Eva M. Johnson Charles J. Johnson Patricia L. Jones Curtis A. Jones and Lucille M. Boone Meredith Jones Margaret C. Jordan John C. Jordan Claron W. Jorgensen Jerry A. Jouret John M. Kane and F. Malinda Daugherty Mark E. Kaminsky and Peggy Kaminsky David E. Kangas Barbara G. Kanki Betty Kannenberg Ronald M. Katz Saul Kay Sally Kaye Kazemi Family Yates Keir Margaret A. Keller Susan S. Kemp Otis L. Kemp and Bonnie L. Kemp John F. Kersey and Jeanne E. Kersey Elizabeth A. Ketelle Richard Keyes and Sally O. Keyes Michele D. Kibrick and Robert I. Kibrick Helen C. Kimball Melva M. Kimble Elizabeth A. Kimble Dona D. King Katharine L. King Diana King Melba King Henry King Robert and Geraldine C. Kirchgatter Thomas Kirk and Myrna Kirk Patricia E. Klahn Richard Klapp Abe Klein John Klopf Walter Knapp and Ingeborg M. Knapp Daniel Knapp Morgan Koch William F. Kohagen Christine Konkol George Konton snd Maryann Konton Paul Kontos and Jenny Kontos Kenneth Konviser and Nancy Faulstich Phyllis L. Kossoff Josephine A. Koupal N.M. Krawczyk Dr. & Michael Kreisbeg Chris Kriesa Steven Kriske Dr. Sumio Kubo James R. Kuhlman James E. Kulleck Judith Kunofsky Robert E. Kunzi and Jane M. Kunzi Robert Kurtz and Lillian Kurtz Mary S. Kyropoulos Lorraine L’Herrou Ruth J. Laba Jordan M. Laby and Sandra Laby Sidney Laham

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Gloria L. Laird Dianne M. Lane Erika Lane Moshe Lang and Sharon R. Lang Jules Langert Carlisle E. Langley and Helene S. Langley Edward and Patricia O. Lansberg Kenneth V. Larkin and Sylvia M. Larkin Steve Larson Joseph Lasky Dorothy Lathan Nathan W. Lau and Julie L. Lau Bruce W. Lawson Dr. Emil A. Lawton and Cynthia Frumhoff Marc A. Le Sueur James R. Leavitt Edward L. Lee and Carol R. Lee John C. Lee Thomas and Kimiko LeGrande Gaye Lenahan Oscar L. Leonard and Clarence O. Leonard Robin Leong David L. Levering and Lillian Levering Dr. Jack Levin Evelyn Levin Ellis Levinson and Cheryl Smith Levinson Harlan Levinson George M. Lewis Robert P. Lewis and Kathleen Lewis Eva Libien George M. Lichalk and Marian O. Lichalk Valerie A. Lichtman Herbert Lieberman and Martha Lieberman Charlene Lilie Paul J. Limm and Jeanie L. Limm Edwin C. Linberg and Mariette E. Linberg Lauren G. Linde Hildegard Lindsay David B. Lodge and Antje Lodge Guy and Darline Lohman Janet Lohr Karen P. Long Stanley Long and Doris G. Long Fred S. Lonidier and Caroline De Pottel James Lopes Dr. Warren LoPresti Larry G. Lorenz and Sarah G. Lorenz Leonard L. Louie and Cassandra Louie James M. Lucas David A. Luchaka Dan D. Lucid and Judith Lucid Robert K. Luhn Cornelia C. Lundell Carole Lutness Paul M. Lynch Virginia Lyon Sylvia Lyons Joan MacDonald Robert MacDonald and Ruby I. Macdonald Mary P. Magill Dennis C. Makemson and Marsha Makemson Theodore E. Makris and Maria Makris Patrick John Maley John M. Manion Jean Mar Dr. Richard Marchick and Gloria Marchick Martin S. Marcus and Amy Wagreich Karl Marhenke Gloria P. Markowitz Anthony Marques Constance L. Marsh Raymond E. Marshall Molly E. Martin

Lucille C. Martin Deborah J. Marx Frederic J. Masback Ann Y. Mason and Robert F. Routt Alvin Mason William Masterson and Cornelia Wilhelmi John J. Matelli and Ruth Matelli Karen P. Mattheson Mary Matzek Charles May and Paula May Kathleen M. Mayeda Alan N. McClain Robert McClelland Walter McClelland and Frances McClelland Margeret-Ann McCornack Margarita McCoy W. G. McElhinney William J. McEwen and Gloria J. McEwen Duncan S. McFarland James E. McFeely and Carol A. McFeely David and Sandra S. McGlocklin Philip M. McGoohan J. Michael McHugh Thomas McKay and Mary McKay Michael A. McKibben and Ann L. McKibben Arleen I. McLane Marcia McManus Thomas McMillan Fay McNeal Dorothy T. McQuiston Joseph McSweeney and Joan McSweeney Linda McVarish Gary T. Meagher and Mary M. Meagher Wilbur Mellema Scott G. Merrick and Theresa W. Merrick Claudine P. Meyer and Joan Meyer Evelyn Mickevicius Paul L. Middlebrooks Margaret Middleton Ronald J. Miketa and Argentina Miketa Elvin K. Milbrat William P. Milestone Luciano Mileto and Elsie Mileto Maxine D. Miller Worth Miller Cecil Miller and Darla Miller Don B. Milliken M. A. Milne Lawrence and Veneta H. Mistretta Mabel Miyasaki Evan Mogan Gerald Mohlenbrok Eric Molle William and Emiko K. Monahan Donald and Carol Hamilton Monkerud John Montagna Ernest K. Montague Curt Moody John P. Mooney John and Armenoohy G. Mooradian Betty L. Moose Jim Morgali and Diane Morgali G. Morris Laurey Morris Robert C. Mountjoy and Janet H. Mountjoy Lloyda W. Moy Francis Mrozek and Elin Mrozek Robert J. Mund and Joye Mund Mike Murray Alison G. Murray Kathleen J. Murtey Donald Myers Donovan A. Myers, PsyD

Robert Nace Hope Nakamura Boe Narita and Yoko Narita Ruth K. Nash Tom Nawalinski and Emily H. Nawalinski Wilma Nedrow Michael and Colette M. Needham Elaine Needham Donald L. Neely Michael F. Nelligan James A. Nelson Vivian Nelson and Bill Roller Tsighe Nemariam and Woldezion Mesghinna Gene J. Neri Eleanor Ramsay Alan Nestlinger John R. Neville and Helen F. Neville Thomas and Jacqueline Newcomb Evelyn Newman William Nicholson and Carland Nicholson Beryle B. Nicoson Frank Nieman and Mary Nieman Nelly Nigro Forrest Nixon Margaret Noland Frank A. Norick and Donna M. Garaventa Martin Norman and Florence Collier- Norman John W. Northup and Sherrie Northup Lee M. Norwood and Maureen Norwood Jane G. O’Donnell John F. O’Flynn and Ann J. O’Flynn Daneen O’Grady Walt Oicle Dr. Floyd Okada and Janet E. Okada Marlene Olivencia and Thomas Johnson Dennis Oliver Milford E. Oliver and Susan A. Oliver John F. Oliver and Mariel R. Oliver William P. Olivito Thomas R. Olsen Bonnie Olson Kenneth C. Olson and Eunice Olson Stuart Oskamp Lorraine Osmundson John Ostarello and Georgiandra Ostarello Anna J. Ostrom Tom Owens and K.A. Owens M. Oyama S. Page and Deborah Howard-Page Richard E. Painter and Barbara A. Painter Frederick L. Palardy and Sally Palardy Gabriel G. Palomar and Sharon Palomar Richard Palthe Annette Paluska Hardip Pannu and Manjot Pannu Marcia Parish Gerald Parkinson G. Lyndall Parsons Michelle Patterson and Michael Graham Willie L. Patterson Dr. Thomas T. Paukert Nathalie Paven John Pavkovick James D. Pearson Fred A. Pease and L. Joyce Pease Carla Pemberton Elaine S. Perednia Frank Perez and Sonja K. Perez Judith A. Perlin Ralph G. Peters Treva G. Peterson and William A. Peterson Bernard and Marion L. Peterson Bruton R. Peterson Leonora Pezzuti

Bernard Pfefer and Rozalia Pfefer Robert M. Pickle G. Allen Pickrel Gary Pierazzi Stanley Pierce and Marjorie Kinder Pierce William D. Piercy Alan Piltz Paul M. Pittenger Ernest A. Plattner and Rita L. Plattner Steven Podesta S. Robert Politzer and Olive Politzer Erik Pontoppidan and Elsa Pontoppidan James A. Pope Jean Port Les Portello Ralph O. Porter and Janet M. Porter Marcia Pratt Nancy Pratt Peter R. Preiswerk and Johanna Preiswerk Dr. David A. Prince Robert Puppo and Mary Alice Puppo Kathleen Quenneville John Quinley Denis Quinn and Gregoria Quinn Jean Rabovsky Kenneth Race and Kuwa Race Jack Rafferty and Lin L. Rafferty Robert Raich R. C. Ramirez Sigrid E. Ramos Albino Ramos and Joyce Ramos Gary Ransom Frances Rapoport Edward Ratcliffe and Helen Ratcliffe Scott Ratigan David J. Ray and Alice S. Ray Linda Ray Reverend Robert Rayburn and BettyRayburn Ofra Raz Alan M. Raznick and Nancy Raznick Gene Read and Valerie Read Maurine A. Reagan Nancy Reardon Jim Redditt Marcia Reed Stephen C. Reilly Peter Rengstorff Sam Resnick and Patricia Resnick Bill Rett and Judy A. Barnes Ray T. Reynolds and Yolanda G. Reynolds Eric Rhodes Martin A. Rhodes and Roslyn B. Rhodes Dale Richardson Belinda Ricklefs Margaret Rienzi and Anthony Rienzi F. Don Riggs Alberto Rios George Ritchey Thomas Rivell Marianne Rivera Guido M. Rivero and Anita K. Rivero Dr. Bill Robbins and Joan HamermanRobbins John K. Robe and Kathleen M. Robe Justine Roberts Peter Robertshaw David L. Robertson and Patsy A. Robertson Norman F. Robinson James F. Robinson Robbie G. Robinson David Rockwell and Nancy Smith Richard A. Rodewald and Jill H. Rodewald Raymond and Rebecca M. Rodgers Edward and Maria C. Rodriguez

THANK PAGE 14

James Roe Patricia A. Rogers Daniel Rogers David Romano Louella I. Romero George W. Roos Lois M. Rosano Charles T. Rose Ellsworth S. Rose and Margaret Y. Rose Jonathon Rose and Susan Rose and Edward G Rosen Seymour and Saundra Rosenberg Nathan Rosenblatt and Ada Rosenblatt Michael Rosenheimer Lawrence Rosenthal Edna Rossenas John W. Rosston and Barbara H. Rosston Donald and Harriett L. Roswurm Michael Rotblatt and Mia Goldman Robert Rottenberg Margaret C. Rowe Brent Rowett Bonnie J. Russell and Charles F. Russell Elizabeth Rutzick Jonathan Ryshpan Anthony H. Sacco, Jr. and Roderick D. MacGregor Wendy R. Sachs Stephen Sacks Estelle Sakabinos Dr. H. Quintus Sakai and Jean Sakai Alberto Saldamando Laurie M. Salen Jean L. Salmon Jack A. Samosky Xenia Sanders Alan Sandine Henry Sandoval and Gertude Sandoval James E. Sanford Ruth Sanford Mary C. Santana William K. Sato Robert L. Sauter Jack Sawyer William V. Sayner Donald L. Sccott Ronald Schaffer and Roberta Schaffer Sandra Scharff William F. Schick Deanna Schiel Virginia B. Schiffel Margaret Schilberg Robert A. Schmidt Richard Schmorleitz Bernard W. Schneider Fred Schoen and Phyllis Schoen Wallace J. Schwam Judith Schwartz and Rod Miller Charles Schwarz and Patricia J. Schwarz Anthony L. Defranco and Janet Scott Ralph W.Scott Clell Seelig and Janet I. Seelig Georgina Sham Julie Shaperman Frank E. Shaul J.H. Shell, Jr. Kenneth Shelley and Jean Shelley Lindsey R. Shere Susan Sherk Robert and Corinne D. Sherman Earl T. Shimaoka Donald N. Shortt Barbara Showler Helen B. Shryock

David A. Shum and Karen J. Goff Mady Shumofsky Bern Shyffer Edward Siegel and Elsie Siegel Dr. Daniel Silver Stefanie O. Silvia Warren G. Simms and Virginia H. Simms Dr. Elizabeth L. Simpson and John Wurr Joan Sitnick David Skillman Charles V. Slover Charles H. Slutzkin Janet Smarr Sergei Smirnoff, Jr. Suzanne J. Smith Dr. Wilbur I. Smith and Elizabeth P. Smith Anne Smith W. Ray Smith Ila J. Smith Grant B. Smith and Elizabeth V. Smith Barbara Smith Liam A. Smith and Carmel K. Smith S. Marie Smith Ann Smith Charles Smukler Virginia L. Smykal Myrtle Snider and Melinda N. Snider Dan and Annemarie Sniderman Wayne L. Snively and Linda Deluca Snively Philip L. Snyder and Sachiko Snyder Rubin Snyder Joanne W. Sobel Richard and Desre Anderes Solomon Carolyn Sonfield Aldo J. Sordi and Mocca J. Sordi Robert W. Sorensen Dr. Danita D. Sorenson and Dr. Robert H. Sorenson Rebecca Southwick Deborah Spangler Stephen Sperber and Roberta Silverstein Leonard M. Sperry Milton Spraker and Christine Spraker Beverley Spurgeon Susan St. Aubin Charles Stadelman and Sarah Woo Mark W. Stafford and Eileen J. Stafford Manly E. Staley Carol Stallworth June M. Standley Lucille Stanke Yvonne M. Steffen Arthur E. Steffen Evelyn Stein and Edward M. Krakauer Norman H. Steiner Mark D. Steisel and Sara Slavin Steisel Dr. Martin H. Sternstein Dan Stevenson Peter Stevenson Harry Stoll Albert G. Stone and Arlene A. Stone Herbert Stone and Marjorie Stone Nancy A. Storch Elizabeth Storey Rosanne Strucinski G. S. Stuart Ernest A. Stukey and Donna M. Stukey Ingrid Sullivan Robert Sullivan and Petra Sullivan Carl Sunshine Elizabeth Suzuki and Richard Zuckerwise Laura D. Sweet and Richard A. Landes Marshall Sweet Holly Sweet

Judith A. Swerling Crispin Swift Gail Switzer Shirley Tabor Wilbur K. Takashima Wayne P. Tarr and Elizabeth G. Tarr Howard L. Taylor and Donna L. Taylor Stephen C. Teigland Leonore Tescher Carl Thoelecke and Sylvia Thoelecke George Thomas Edward A. Thompson and Barbara Thompson Joyce D. Thornton Dennis J. Thornton Gregory Tiede Robert Tom Kenji Tomita and Mary Tomita Fran Tompakov Jess M. Torres and Dola Torres Claude Torrez Marian Totheroh Lana Touchstone Richard L. Tracy and Barbara M. Tracy Paul Trimble Eula J. Tritch Kerry Tritch June Tschanz Doris L. Tuck Myron M. Turbow and Ellen Turbow Harry Turenchalk Judith M. Turley and Duane A. Anderson Glenyth A. Turner D. Tyler and Laurent M. Betbeder Erwin A. Ulbrich Jr. and Myrna Ulbrich.

Martin L. Ullman Jean Ulversoy Robert C. Unetic Roselva Ungar Kenneth Unrath and Ruth Unrath Ella Urbanes Grant J. Ute James E. Valensi and Patricia A. Valensi Gary Van Veldhuizen Ruth E. Vaughn S. Clyde Vaughn and Barbara C. Vaughn B Vaughn Howard E. Verhoef and L.B. Verhoef Maria J. Vermiglio Mary Vezie Darrell Victor and Helene Victor Albert Villa David F. Vincent Frank R. Vitale Angelika Vitalie Leanore Vlastelica Harold W. Voeller R. H. Von Der Mehden Deborah L. Votek Howard W. Margie C. Wade Eleanor J. Wagner Laurence Walker and Ruth Walker Donald R. Walker and Trudi V. Walker Carl Walker Mark D. Wallace and Marilyn H. Wallace Bruce Waln Leta I. Walter Joyce Walton Eileen M. Wampole Jean M. Wang and Charles O. Lindberg Rosalynde J. Washburn Bette Waterstreet and J. Waterstreet Harold D. Watkins and Betty B. Watkins

Irma Watts and Eldon Watts Jonas Waxman Cynthia Weber Joseph Wehrer and Betty L. Johnson Richard and Jeannette M. Weinberg Christine Weir Jael Weisman Jeffrey Weiss Marleen M. Wekell and Steve Kendall Theodore R. Weller, Jr. and Chun H. Weller Jan A. Wells Edgar A. West and Jean West Willard T. Wheeler and Evelyn Wheeler` John Wheeler Forrest L. Whitaker and Laurie Ross James M. White and Rosalia White Elise White Robert White and Charlene White B. K. White and Carol G. White Lornie White Evan White John T. Whiteley Fritz S. Wiedmer and Gisela Wiedmer Dennis E. Wiese and Mayme A. Wiese Richard Wiggen Forrest B. Wilde and Grace Wilde Sharon Ruth Wilensky Robert G. Wilhelm Cledythe V. Wilkerson Harold Wilkins Lambert P. Wille and R. Kevin McNeil Hope Williams Lynn E. Williams Rochelle Williams Richard S. Williams and Elaine J. Williams Carole Williams Philip C. Williams and Ellen S. Williams Larry E. Williams Emma W. Willsey Ronald G. Wilson Scott P. Wilson Harry V. Wilson and Igncia Wilson Frank M. Winer Camille Wing Martha A. Winters Marvin Wolf and Karla Wolf Dr. Robert A. Wolf Vera Wolf and William Wolf Spencer Graves and Betsy Wolf-Graves David Wolfson Harvey J. Woo and Sandy C. Woo Cynthia M. Wood Gertrude M. Wood Laurel A. Woodson Marshall Woodson Karen Workcuff Randy Workman Wilbur W. Wright and Darlene J. Wright Armin T. Wright and Anne Irving Kenneth L. Wuertz and E. LaVonne Wuertz Russell L. Wylde and Nancy J. Wylde Ronald Wynn and Karen James Michiyuki and Shizuko Yamaguchi Louise Young George E. Young, Jr. Dariush Youssefi and Helga Youssefi Richard A. Zanotti and Geraldine Zanotti Ella Zarky J. Edward Zawatson Tikey A. Zes and Theodora P. Zes George Zivkovich and Irmtraud Zivkovich D. Zorbas and Elaine Zorbas

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268 Bush Street #3933 San Francisco, CA 94104 tel: 415-929-8876 fax: 415-929-1132 w w w. t u r n . o r g

NONPROFIT ORGANIZATION U.S. POSTAGE PAID SAN FRANCISCO, CA PERMIT NO. 1083

A D M I N I S T R AT I V E T E A M

RUNNING A TIGHT SHIP

M

any organizations today have opted to connect with their supporters by sending them straight to an answering machine. Call us old fashioned, but TURN values the importance of speaking directly to the community, and listening to your concerns — that’s why TURN has a live person, Administrative/Legal Assistant Haley de Genova, at our phone, ready to answer and direct calls eight hours a day, five days a week.

TURN relies on hearing from our members from all over the state to help us keep a finger on the pulse CHIEF FINANCIAL OFFICER of what issues people are having with their utility and telecom providers. Member support is crucial to RICHARD PEREZ TURN’s mission and success, which is why TURN’s admin team makes it a top priority to direct members to the resources that they need.

Keeping our busy office running smoothly is also key to making sure our work has the maximum impact in the media, at the CPUC and federally. TURN’s administrative team of two does just that, and also supports the work of our organizing communications and development team. “We maximize our staff’s efforts, and your donations, by making sure no valuable time or money is wasted on mis-steps or mistakes,” said Chief Financial Officer Richard Perez, who continued to find new ways to save money this year.

In 2015, de Genova and Perez filed over 200 pleadings on consumers’ behalf with the CPUC, and processed over 20,000 transactions from our members, making sure every penny was booked properly and that you received your receipts in a timely manner. As the backbone of our organization, they play an essential role in all of our successes.

ADMINISTRATIVE ASSISTANT HALEY DE GENOVA