Tenants Newsletter Feb 2014_Layout 1 28/02/2014 15:13 Page 1
Spring 2014
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TAKE A LOOK INSIDE On Friday 7 February, the latest part of the Parc Peulwys vision was realised as 1625 native trees were planted all in one day to create the Parc Peulwys community woodland. Cartrefi Conwy staff joined members of the community, school children from Ysgol Tan y Marian, volunteers from Chester Avenue Estate, and even 3 rugby players from RGC1404 to tackle the immense task. With the sun shining, the volunteers braved the cold and winds to plant the mixture of trees ranging from birch, cherry,
maple, walnut and lime to oak, hornbeam and rowan. Under the guidance of Matt Stowe, Cartrefi Conwy the trees were planted in a way that would reflect a native woodland, which will be fully realised in the next 15-20 years, as this lasting legacy of the Parc Peulwys project becomes a rich habitat for animals and a learning and play space for the next generation! A huge thank you to everyone who took part on the day.
Date 14 26 March 20 30 April 2014 28 May 2014 25 June 2014 30 July 2014 14 27 August 20
Time 10:00 15:00 15:00 15:00 15:00 15:00 15:00
Are Llansannan & Fron E Penmae Y Berllan, Hely Glan To Br yn Eglw Tan y L
Wednesday Walkabouts
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Want To Move Home? Need To Down Size?
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Cartrefi Conwy’s Respect Agenda At Cartrefi Conwy our colleagues are our biggest asset and will be valued, supported and will have development opportunities throughout their career. All colleagues treat tenants in a courteous and friendly manner. We understand and respect our tenants and communicate at the right level. In delivering services colleagues must demonstrate respect, fairness, integrity, consistency and effectiveness.
Silent Cinema Comes to Llanrwst!
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Cartrefi Conwy takes the safety and wellbeing of all colleagues seriously and we will not tolerate threats or violence against our employees. Where such behaviour can be proved to the satisfaction of Cartrefi Conwy then an appropriate order will be obtained, which could lead to the tenant being evicted, either straight away or if the behaviour re-occurs. Our policy objectives and standards will ensure that: • Perpetrators of threats, intimidation or violence against Cartrefi Conwy colleagues will be prosecuted and action taken against them under the terms of their tenancy agreement that could lead to eviction. • Colleagues are trained to ensure compliance with legislation and policies including health and safety.
Community Learning Pays Off!
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• Colleagues are required to report all incidents of verbal abuse, threats and assaults. • Preventative and protective action will be taken dependent on risk assessment of task or where perpetrator is known or perceived to be at risk.
Contacts
Customer Service 0300 124 0040
enquiries@cartreficonwy.org
Audio copies of this newsletter are available Call 01745 335345 to request a copy.