D D Y L I G N ’ A D GY Y CARTREFI CONW 20 RHIFYN HAF 20
T. 6 l a m r o n i d Dychwely
ch y o’r hyn rydy w m d u e n w g dau’r ynhau rth i gyfyngia bod chi’n mw w h u ic ia e d n io h ri it ff e a b Go teulu neud gyda’ch w i e i ff o h i’n ch io’n raddol. We wanted to update you cyfnod clo lac
Your Repairs Service Explained Lock-down Phase
Recovery phase 1
Emergency repairs Fuel Servicing
Emergency repairs Fuel Servicing
Emergency repairs Fuel Servicing
Essential repairs to keep you safe
Essential repairs to keep you safe
Work on our empty homes Non-essential repairs that are safe to carry out (take less than 1 hour and can be done by 1 person)
Work on our empty homes Non-essential repairs that are safe to carry out (take less than 2 hours and can be done by 1 person)
Planned Improvement programme work (except kitchens and bathrooms) Aids and adaptations Groundworks
All Planned Improvement programme work Aids and adaptations Groundworks
Essential repairs to keep you safe Work on our empty homes
. .. n w e m y t y d y Hef Bysedd Gwyrdd Rhodfa Caer T.2
we can and can’t do and h manage the backlog of rep coming months.
Cam-drin domestig T.5 No non-essential repairs
Recovery phase 2
Rydym ni yn gwneud atgyweiriadau yn flaenoriaeth inni T.7
Long wait times expected for Wait times should improve over non-essential repairs as demand time. Once you log a repair we will Mae pob galwad gyda Gwasanaethau Cwsmeriaid ynincreases cael eu cofnodi • Mae copïau sain o’r tell newyddlen hon gael a visit and prioritise backlog you when to ar expect ymholiadau@cartreficonwy.org • Gwasanaeth Cwsmer: 0300 124 0040