Welcome to Refer to Thompsons, a new service o ered by Thompsons Scotland LLP. This service is for firms across Scotland, and out-with to refer clients who need advice about a personal injury claim.
Why Refer?
Whether you are a firm outside the personal injury space or your own team is at capacity, and you need an extra pair of hands, Refer To Thompsons allows you to o er a bolt-on Personal Injury Service for your clients, without the need to recruit in-house. Partnering with Refer to Thompsons prevents client attrition by keeping your clients within your firm’s service, even if you are not handling their case directly. Referring your client to a vetted reputable team of experts helps you maintain client trust and reduces the risk of your client’s claim being mishandled elsewhere.
Why choose Thompsons?
Since the opening of our first Scottish o ce in Edinburgh in 1979 we’ve built a reputation for being formidable litigators. Our reputation grew from the knowledge that a Thompsons lawyer always took a fearless approach to prosecuting civil claims in Scotland’s Supreme Court and the multiple successes that approach ensured. With such a reputation for excellence and expertise in the Supreme Court, the first referrals made to our firm came as Court of Session agency instructions.
From those beginnings, Thompsons has expanded its referral service to o er on-demand legal advice to a wide network of solicitor firms and individuals across Scotland, the wider UK and the United States.
The service we provide has always been a flexible one, designed to put the referrer firm, alongside their client, in control.
Whether and to what extent a referrer firm remains involved, once Thompsons have been instructed, is a decision for them and their client. Some choose to remain involved at every step whilst others prefer to hand over the case, safe in the knowledge, that Thompsons will deliver on service excellence.
OUR SERVICE HELPS YOU MAINTAIN CLIENT TRUST.
Client
Service?
Thompsons Scotland is a multi-award-winning firm, recognised for our client-focused, tailored approach to each case. We are dedicated to obtaining a result in every case we deal with. Such dedication means we often succeed with claims for clients who came to us after other firms in Scotland had turned their cases down. What sets us apart is our deep knowledge in specialist areas of law, our teams have decades of experience and solicitors who are recognised leaders in their field. We do not give up easily, choosing not just to look at the evidence we’re provided with, but to interrogate evidence to achieve the best outcomes for the client, as standard.
When you refer to Thompsons, you have a vehicle which allows you to ensure your loyal client receives legal advice from the most experienced team, keeping that client loyal to you for years to come. Our expertise runs across multiple niche areas. No one knows more than us about succeeding in complex and challenging cases, as well as ensuring maximum recovery of damages in those cases.
A WIN FOR YOUR CLIENT, A WIN FOR YOU!
Your client is in good hands; their case will be allocated to the suitable team across our multiple micro-specialist areas. Each team is supported by Scotland’s largest specialist solicitor advocacy unit. Our case specialisms run from road tra c and workplace accidents to asbestos-related disease, respiratory illness and historic abuse, the list continues. Our Life Impact team holds decades of experience in dealing with Serious Injury and Fatal claims, supporting clients through every di cult step and ensuring we always seek the best possible rehabilitation outcomes in spinal, brain and limb amputation cases.
WHEN AND HOW DO I REFER A CASE TO THOMPSONS?
In short, you should refer when you and your client feel completely comfortable about doing so. Refer to Thompsons fits around you and your client’s preferences. You may want to refer the case from the outset, take a brief precognition and gather essential information before passing on. Some partners like to investigate and intimate a claim, bringing Refer to Thompsons in as the case develops or after an insurer rejects the claim. You choose what works best for you in each case.
As soon as you are ready to refer, we o er a seamless referral process that is quick, secure and transparent.
You can do this in 3 easy ways:
1. Download our dedicated Referral App, which you'll find by searching 'Refer to Thompsons’ or via QR code below
2. Complete our online form at ReferToThompsons.com
3. Call or email me to discuss.
Sometimes, all you need is a friendly chat to help steer you in the right direction. Refer to Thompsons was designed to help build relationships between Thompsons and other solicitors across Scotland. We are therefore, happy to chat through any di cult case to help you decide on the best route forward.
To discuss your case referral, just call our Jayne Crawford on 07966 840642 or email jayne.crawford@thompsons-scotland.co.uk
SCAN ME
How will the case be funded?
A crucial part of any personal injury case is funding. Clients want a worry & risk-free journey through their personal injury claim. With Refer to Thompsons a worry and risk-free journey is on o er. We ensure full funding of outlays as the case progresses, which allows every case’s full preparation and maximised results in court. We operate on a No Win, No Fee model, o ering a damages-based fee structure.
FINANCIAL BENEFIT & REVENUE GENERATION;
Refer to Thompsons o ers a flexible, optimised pricing structure for revenue generation. We can o er both immediate and/or longer-term value to your firm. You only need to decide the approach and level of involvement you’d like to have in the case.
Our A, B, C….
Flexible revenue options include:
A: An Upfront Fee providing immediate revenue to your firm. B: An end of case percentage-based fee allowing deferred revenue, aligned with success and C: A combination of A & B
This table illustrates the options:
Level of Involvement
You decide how much involvement you’d like to have in the cases you refer. Being fully flexible, the level of involvement you choose can vary from case to case.
We o er:
Full Referral Model - you send the details, we take the information and handle the claim to its conclusion
Joint Handling Model - we partner with you in the case and agree a structure for client communications and handling.
WHAT TO REFER?
We are happy to look at personal injury cases in the following categories:
Accidents at work • RTA • Occupiers Liability • Public Liability
Product liability • Industrial disease • Asbestos related disease
Accidents abroad or accidents involving foreign nationals in Scotland
Claims which are not covered include CICA or Redress scheme compensation payments. Speak to us if you have a client requiring advice in these areas.
*We will always try to assist clients referred through our network of referral partners in the same way we have been doing for our clients who come direct, for decades. Not every case starts o looking like a great case, sometimes it takes time to interrogate and recover the evidence to allow a prospects assessment to be undertaken. This means, from time to time, we will need time to carry out initial investigations before the case’s prospects can be assessed and allow us to fully commit to proceed with the claim. If this situation arises, we will keep you advised of a need to defer payment of a referral fee until such investigations are concluded.
