Whole Family Catalog - CAP Consulting

People. Empowered.

The Community Action Partnership is Lancaster County’s largest anti-poverty organization and boasts a service profile that interrupts inter-generational poverty with programs that assist families at every age and place in life.

Knowing that poverty is complex and its contributing factors vary, CAP is committed to creating innovative, person-centered initiatives, including social enterprise businesses, to augment our many longstanding and successful anti-poverty programs that advance the social and economic mobility of families. CAP is person-centered, outcomes-based, data-driven, and focused on greater sector impact and systems change.

CAP has been providing services to economically disadvantaged individuals and families across Lancaster County, PA for more than 50 years.

Local community leaders who founded CAP of Lancaster County were part of the larger national consensus that held that:

Poverty was unacceptable

Poverty could and should be eradicated

As an integral part of the 1964 Economic Opportunity Act, Community Action Agencies emerged across the nation with the purpose of eliminating poverty in local communities. Each agency has been designed to meet the specific needs related to poverty within the community it serves.

In 2015, CAP underwent an internal re-structure aimed at breaking down silos and expanding internal connectivity, which resulted in the creation of four teams: Education & Child Development, Health & Nutrition, Household Stability and Safety & Empowerment. These teams work collaboratively to make sure each CAP customer is connected to the most beneficial services for their unique needs.

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What We Offer

For families to truly thrive, we must focus on both parents and children. Poverty is a complex issue that is regularly over-simplified and often misunderstood. At the Community Action Partnership, we work with leaders, organizations, and communities understand that there is no “culture of poverty" by engaging in myth busting, interactive exercises and discussion designed to build understanding.

Consulting

Professional Development & Training

Direct Service

CAP plans to continue leading these conversations with partners across various sectors including nonprofit, for-profit, education, government, and more to rethink how we develop and provide programming and services while approaching how we serve using a holistic approach to create a community where everyone thrives.

Our team of professionals will work with you every step of the way to help shape your organization. All pricing is available upon request.

For more information or to request one of our services, contact Amanda Burns, Chief Strategy Officer, by emailing aburns@caplanc.org or visit caplanc.org/consulting

Consulting

Family Centered Coaching

We believe that taking a whole family approach both with our participants and our employees that centers family voice and experience and sees everyone as part of a larger family system of competing priorities and dynamics is an impactful and effective way to increase equitable access to services and promote greater economic mobility for more people. Our family-centered employer consulting can support community benefit organizations (CBOs) with evaluating the level of whole family approach and family –centered alignment in the current structures, programs, policies and practices and consider additional shifts and alignment of services, partners and organizational processes that could make systems more effective for families.

This shift to family-centered practice is a part of a whole family, 2Generation approach and will allow for more effective support for families to increase equity and access to the opportunities that they need to reach their goals and dreams. When a family-centered practice approach is used with employees, it can increase employee productivity and satisfaction, strengthen retention and recruitment rates, address barriers that employees experience that cause workplace challenges, and increase employee health and wellbeing.

Our consulting includes family-centered assessments and data collection methods. As part of this data-driven process, we engage employees and participants in quantitative and qualitative data processes and review policies, practices, and benefits. Our methods include formal surveys, stay interviews, informal data collection practices, and focus groups. We also stay tuned into new promising practices in the family-centered practice space as they develop.

We believe in empowering CBOs to embed strategic priorities connected to family-centered practices into their established priorities and goals. Our consulting services include the analysis and synthesis of all data as well as a presentation and report of recommended strategies that center families in the workplace and CBO.

Childcare Consulting

We believe reliable childcare is essential for thriving families, businesses, CBOs, schools and the entire workforce. Childcare is also essential for a thriving community. Our consulting supports CBOs with childcare needs assessments, data collection and analysis, from the employer and service provider lenses, based on the focus of the CBO, and provides strategic recommendations to support employers with addressing childcare needs for their the focus population.

On the employer side of CBOs, our childcare consulting can support employers with addressing barriers employees experience in accessing and affording childcare, increasing employee attendance, strengthening retention and recruitment rates, and increasing employee overall wellbeing and thriving. For participants of CBO services, our childcare consulting can support connection to resources and problem-solving for childcare needs.

As part of our consulting, our data driven process includes quantitative and qualitative data collection processes, a review of benefits that pertain to childcare, an analysis of high-quality childcare options for employees near the workplace, and alternative options for care. Our methods include formal assessments and surveys, interviews with department leaders and management, focus groups, and other informal data collection practices. We also continue to provide resources and best practices as they develop.

We believe in empowering businesses and CBOs to embed strategic opportunities to support their employees and program participants. Our strategie recommendations are differentiated based on the data, needs of employer capacity to support employees. presentation and report of recommended strategic opportunities caregivers in the workplace.

Pricing is available upon request

Professional Development & Training

Poverty and Its Impact on Families

The Poverty and Its Impact on Families training provides participants a framework for understanding poverty and the connection to wellbeing.

The training includes an overview of poverty and its causes, census data and local qualitative data, as well as, the connection of poverty to public health. The training includes workplace strategies and concludes by sharing promising practices and recommendations for employers who employ those of low-income.

During the presentation, there will be opportunities for individual reflection, small group discussion and reflection, and large group interactive Q&A.

Pricing is available upon request

Poverty Simulations

Poverty simulations are a series of role-playing scenarios that give participants the opportunity to learn about the realities of poverty and its impact on society as a whole.

During the poverty simulation, participants adopt a new persona and family profile for the purpose of the exercise. Participants of the simulation navigate through daily tasks that many of us take for granted. During four timed “weeks”, those assigned adult roles try to maintain their home, feed their families, send their children to school, and retain utility services while trying to navigate local supports and resources.

Those assuming the roles of children have an opportunity to see what it is like to go to school and cope with family dynamics, peer pressure, and the need for love and attention within the context of a family in poverty. The outcome of the simulation is unpredictable and demonstrates how strategizing with limited resources can make meeting even the most basic needs very challenging for a family.

A poverty simulation can be a profoundly moving experience. It is thought-provoking and promotes insightful conversation about the realities of poverty. It demonstrates the importance of a community working together to address the problem of poverty. Most importantly, it inspires action and moves people to get involved in making a difference.

As the simulation concludes, participants come together to discuss their experiences. The power of this unique learning resource is its ability to provide real insight into the barriers that low-income families face daily and to motivate participants to work for change in their communities.

*The simulation is best paired with the Poverty and Its Impact of Families training

Pricing is available upon request

Thriving Family Mindset Training

The Thriving Family Mindset training integrates concepts that are integral to taking a whole person approach to supporting employees in the workplace and families that are served by CBOs.

Participants will explore internal mindsets and mental models that shape assumptions, language, and actions that can negatively impact employee wellbeing, retention, and trust within the workplace.

Participants will learn new approaches to supporting individuals and families that are strengths-based, build psychological safety and trust, and improve workplace culture and impact through coaching and partnership.

Pricing is available upon request

Direct Service

Resource Liaison

Resource liaisons support employees or program participants who have urgent needs and need to be connected to a resource. The work is focused on the Social Determinants of Health and connecting individuals and families to resources within those areas to equip them to overcome short-term barriers that prevent stability.

Resource liaison positions can be designed based on the organization’s desired needs. Investing in resource liaisons is person and family centered. Resource Liaisons will support and expand the capacity of existing CBO programs. For employees it can increase retention rates, create workplace psychological safety and trust, and increase employee well-being.

For families accessing CBO services, it can increase their ability to connect to the resources they most want and need and provide a supportive advocate for their family along their path to greater economic mobility.

Pricing is available upon request

Strength Coach

2Gen strength coaches support individuals and their families to pursue goals that will lead to greater economic mobility and a thriving life. Coaches support individuals and families with creating plans to achieve their goals that consider all aspects of life and their whole family goals.

This includes career and career pathway goals, education and degree completion, parent-child relationships, and much more. 2Gen strength coach positions can be designed based on the organization’s need. Investing in strength coaches is person and family centered.

For employees, it can increase retention rates, internal career pathways and growth, create workplace psychological safety and trust, and increase employee well-being.

For families accessing CBO services, it can increase goal clarity, connect whole family goals, support families in taking ownership of their goal planning process through family centered coaching, and support greater economic mobility and thriving for families.

Pricing is available upon request