Travelling For Business Magazine - April/May 2024 Edition

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WELCOME TO TRAVELLING FOR BUSINESS

YOUR ULTIMATE GUIDE FOR SUCCESSFUL BUSINESS TRAVEL

Welcome to Travelling for Business, the magazine that caters to the needs of owners and senior management teams of small and medium-sized businesses in the UK.

Eight challenging years, after launching the Travelling for Business brand and website, during which the global pandemic brought the travel sector to its knees, we are thrilled to complete the brand with its very own magazine.

UNVEILING A WEALTH OF BUSINESS TRAVEL INSIGHTS

Every month we will be bringing you comprehensive coverage of all elements of business travel. From reviewing leading MICE venues in the UK and around the world to destination profiles and reviews of the finest restaurants and hotels, we have your business travel needs covered.

EXPLORING DESTINATIONS AND BEYOND

At Travelling for Business, we understand that business travel is not only about work, but also about rejuvenation and relaxation. That’s why we dedicate a significant portion of our magazine to exploring the best places for downtime. Whether it’s an idyllic golden beach or a tranquil spa closer to home, we have curated features, interviews, and reviews to help you find the perfect spot to recharge your batteries.

THE JOURNEY MATTERS

Whilst the destination is important, we believe the journey itself plays a crucial role in ensuring you arrive at your meetings or conferences ready and refreshed. That’s why we have dedicated a section of our magazine to reviewing and featuring every mode of transport. From flights to trains, and even alternative options like private jets or luxury car services, we provide insights to help you make the best choices for your business travel needs.

SPOTLIGHT ON MICE VENUES

As the world starts to recover from the pandemic, the demand for Meetings, Incentives, Conferences, and Ex-

hibitions (MICE) venues is on the rise. We plan to shine a spotlight on some of the leading MICE venues, both in the UK and internationally. Our comprehensive reviews and profiles will help you find the perfect venue for your next important event, ensuring a successful and memorable experience for all attendees.

DESTINATION PROFILES: FROM LOCAL GEMS TO GLOBAL WONDERS

Whether you’re traveling within the UK or venturing further afield, our destination profiles offer a wealth of information to help you plan your business trips. From hidden gems in the UK to iconic landmarks around the world, we provide detailed insights, travel tips, and recommendations to make your journeys unforgettable.

GASTRONOMIC DELIGHTS AND LUXURIOUS ACCOMMODATIONS

No business trip is complete without indulging in exquisite dining experiences and staying at top-notch hotels. We will be reviewing and providing recommendations of the best restaurants and hotels in the UK, Europe, and the rest of the world. Whether you’re looking for a fine dining establishment to impress clients or a luxurious retreat to unwind after a long day of meetings, we have you covered.

We hope you enjoy this first edition of Travelling for Business magazine. Stay tuned for our next issue, set to be released in July.

JOIN OUR COMMUNITY

Be a part of our growing community of business travellers by subscribing to Travelling for Business magazine. Stay updated with the latest trends, news, and insider insights to make the most out of your business trips. Sign up today and embark on a journey of success and discovery.

The Old Government House Guernsey, UK

Lime Wood Hotel Hampshire, UK

Bovey Castle Dartmoor, UK

Belmont Le Manoir Aux Quat’Saisons Great Milton, UK

Il Pellicano Tuscany, Italy

The Vermelho Melides Melides, Portugal

Hotel Osaka, Japan

EXPERIENCES

BRITISH AIRWAYS EXPANDS AVIOS-ONLY FLIGHTS TO BARBADOS AND GENEVA

British Airways unveils its latest offering in the realm of travel rewards with the launch of Avios-Only flights to two coveted destinations: Barbados and Geneva, scheduled for early 2025.

This initiative marks an expansion of the airline’s Avios-Only program, providing passengers with greater flexibility and accessibility in redeeming their Avios for flights.

The Barbados service, departing from Heathrow on 15 February 2025, offers a total of 400 seats, with the return Avios-Only flight scheduled for 22 February. This offering underscores British Airways’ commitment to enhancing the travel experience for its Executive Club members, allowing them to seamlessly redeem Avios for every seat across all cabins.

NEWS

United Airlines has enhanced passenger convenience with the introduction of its innovative Preferred Seat Waitlist feature, designed to streamline the seat selection process for travellers.

This latest offering aims to alleviate the frustration of customers who encounter unavailability of their desired seat types during booking.

Accessible through the carrier’s mobile app, the feature enables

Originally introduced last year, the Avios-Only initiative has garnered significant popularity since its inception. Previous routes from Gatwick to Sharm El Sheikh and Heathrow to Geneva paved the way for further expansion, including flights to Las Palmas, Lanzarote, Tenerife, Nice, Florence, Mallorca, Faro, Corfu, Ibiza, and long-haul services to Dubai.

With the introduction of Avios-Only flights to Barbados, British Airways commemorates its 70th anniversary of flights to the Caribbean island, marking a significant milestone in its longstanding history of connecting passengers to exotic destinations.

For Executive Club members, redemption options for Avios-Only flights vary based on cabin class,

with World Traveller seats available from 70,000 Avios plus £150, World Traveller Plus from 135,000 Avios plus £330, and Club World from 200,000 Avios plus £450. Additionally, companion and upgrade vouchers may be utilized where applicable, enhancing the value proposition for travellers.

UNITED AIRLINES INTRODUCES PREFERRED SEAT WAITLIST FEATURE

passengers to submit requests for their preferred seat type, empowering them to tailor their travel experience to their preferences. Should the requested seat type become available, customers will receive automatic assignment and notification of their new seat assignment.

The flexibility of the feature allows travellers to specify preferences for window or aisle seats, as well as coveted options such as exit rows or bulkhead seats. This complimentary service enhances passenger control over their seating arrangements, promoting greater comfort and satisfaction throughout their journey.

United Airlines prides itself on being the first and only US airline to offer this innovative feature, further solidifying its commitment to enhancing the passenger experience. The introduction of the Preferred Seat Waitlist aligns with the carrier’s ongoing efforts to innovate and adapt to the evolving needs of its customer base.

In addition to the Preferred Seat Waitlist, United Airlines recently implemented changes to its boarding process, adopting the ‘WILMA’ method to expedite passenger boarding. This method prioritises boarding in the order of window, middle, then aisle seats, resulting in efficiency gains.

The Belfry Hotel & Resort has launched a £80 million expansion and renovation initiative which will see the creation of additional rooms, and a new leisure club and events space.

THE BELFRY UNVEILS £80 MILLION EXPANSION PROJECT

Nestled in Wishaw, a stone’s throw from Birmingham city centre, the resort embarks on a transformative journey to enhance guest experiences and elevate its stature in the hospitality industry.

Scheduled for completion by autumn 2025, the project encompasses a multifaceted approach, introducing innovative amenities and revitalizing existing spaces. Key highlights include the creation of The Masters Suite, an expansive events space spanning 852 square meters, boasting panoramic views of the esteemed Brabazon golf course. Designed to accommodate up to 920 guests, The Masters Suite promises to be a premier destination for grand events and celebrations.

Complementing the grandeur of The Masters Suite, the expansion project includes the addition of 149 new bed-

ENNISMORE

AND DUBAI HOLDING BRING ICONIC DELANO TO DUBAI

Ennismore, a rapidly expanding lifestyle and leisure hospitality company, has announced the arrival of its renowned Delano brand in the UAE for the first time.

Delano Dubai, set to open later this year at the prestigious Bluewaters Dubai destination, promises to redefine luxury resort experiences, catering to individuals who appreciate meticulous attention to detail, exquisite craftsmanship, and personalised service.

This landmark introduction of Delano to Dubai follows a significant partnership inked between Ennismore and Dubai Holding in 2023, aimed at delivering an unparalleled luxury lifestyle offering in Dubai. Delano Dubai joins the illustrious portfolio at Bluewaters Dubai,

following the successful launch of Banyan Tree Dubai late last year.

Delano Dubai will boast 251 guestrooms, including 84 opulent suites, some featuring private pools. The resort will offer exceptional culinary and mixology experiences, an ocean-front swimming pool, and secluded corners for ultimate privacy. Guests will indulge in four distinctive food and beverage concepts, including a unique collaboration with Paris Society for a restaurant and pool club, a patisserie, a Levantine-inspired destination restaurant, and a modern Italian dining experience. Additionally, Delano Dubai will feature a contemporary reinterpretation of Delano’s renowned Rose Bar, promising an unforgettable social experience.

rooms housed in an adjoining building, enhancing the resort’s capacity to host discerning guests in unparalleled comfort and style. Furthermore, a new leisure club takes shape, featuring a rejuvenating swimming pool complete with a family slide, alongside indoor and outdoor hot tubs, offering guests a sanctuary of relaxation and indulgence.

Chris Eigelaar, resort director, expresses enthusiasm for the project’s commencement, highlighting its significance in bolstering The Belfry’s esteemed reputation. He remarks, “The commencement of work on site is a significant moment for the entire team at The Belfry after years of planning behind the scenes. Work on the new Masters Suite and the wider refurbishment is moving at quite a pace already, and it’s exciting to see the progress that’s made each day.”

NEWS

Sharan Pasricha and Gaurav Bhushan, Co-CEOs of Ennismore, expressed their excitement about Delano Dubai’s debut, highlighting its significance in the brand’s global journey. They anticipate Delano Dubai to set new benchmarks in luxury, sophistication, and vibrant energy, mirroring the brand’s legacy of redefining lifestyle hospitality.

Amit Kaushal, Group CEO of Dubai Holding, emphasized the strategic importance of Delano Dubai in elevating Dubai’s position as a premier international tourism destination. He reiterated Dubai Holding’s commitment to delivering unparalleled luxury experiences, further enriching the city’s hospitality landscape.

BRITISH AIRWAYS EMBRACES REAL-TIME

WEATHER APPS TO IMPROVE WEATHER FORECASTING

British Airways is set to revolutionise its approach to weather forecasting with the introduction of new real-time apps aimed at mitigating the impact of adverse weather conditions.

NEWS

London City Airport has reported a significant milestone in its efforts to enhance passenger experience, announcing a remarkable 50 per cent reduction in security queue times following the installation of new CT scanners.

Since the deployment of next-generation CT security scanners in April 2023, London City Airport has become the first major airport in the UK to fully integrate this advanced technology. These scanners enable passengers to breeze through security without the hassle of removing laptops and liquids from their hand luggage.

The UK Department for Transport (DfT) had mandated all major airports to transition from 2D screening technology to CT security scanners by June 2024, signalling an end to the era of “tiny toiletries, although this has subsequently been extended to June 2025. While some airports, including Gatwick, Heathrow, and Manchester welcomed the

Currently, BA’s operational teams rely on manually generated weather reports produced earlier in the day. However, the airline is poised to adopt two new apps powered by technology firm The Weather Company, providing access to upto-the-minute weather data for its pilots and flight planning teams.

The Guidor app will equip pilots with comprehensive insights into weather conditions along flight paths, enabling them to make informed decisions before departure and during flight. Concurrently, the WSI Fusion app will empower the carrier’s Integrated Operations Control to precisely assess and respond to weather changes in real-time, complementing the capabilities of Guidor.

BA is the first UK airline to integrate these cutting-edge apps,

underscoring their potential to enhance operational efficiency by facilitating better planning and adaptation of flight paths in response to weather fluctuations.

This innovative technology follows BA’s recent implementation of the Electronic Aircraft Maintenance (eLog) system, which streamlines data transfer from aircraft to engineers, expediting issue resolution through pre-ordered parts and reducing downtime.

René de Groot, Chief Operating Officer at British Airways, expressed enthusiasm for the transformative impact of these apps, highlighting their ability to enable faster decision-making through real-time collaboration between pilots and ground-based operational colleagues. This collaboration will prove invaluable for tasks such as diversion planning and recovery, ultimately ensuring smoother and more efficient flight operations.

LONDON

CITY AIRPORT CELEBRATES 50% REDUCTION IN SECURITY QUEUE TIMES

extensions to this deadline, London City Airport has achieved full compliance well ahead of schedule.

Alison FitzGerald, interim co-CEO and COO at London City Airport, expressed pride in the airport’s commitment to delivering a seamless and efficient travel experience for passengers. She highlighted the positive impact of the CT scanners rollout, particularly as the airport gears up for the upcoming summer holiday season.

In addition to the technological advancements in security screening, London City Airport is undergoing a £12 million modernization project for its departure lounge. This renovation includes expanded seating areas,

new dining options, an enhanced duty-free and retail zone, and improved restroom facilities, further enhancing the overall passenger experience.

Furthermore, London City Airport has observed a shift in passenger demographics, with over half now travelling for leisure and to visit friends and family. This transformation reflects the airport’s evolving role as not only a business hub but also a leisure travel destination.

With airlines like BA CityFlyer and Aurigny expanding their services to include popular holiday destinations, and ITA Airways launching new routes to Rome, London City Airport is poised to offer travellers convenient and enjoyable connections from the heart of London to a wide array of exciting destinations.

Vinci, the French owner of Gatwick Airport, has finalised a deal worth £1.3 billion to acquire a majority stake in Edinburgh Airport from its American private equity owner, Global Infrastructure Partners (GIP).

VINCI, OWNER OF GATWICK, ACQUIRES MAJORITY STAKE IN EDINBURGH AIRPORT FOR £1.3 BILLION

Under the agreement, Vinci will hold a 50.01% stake in Scotland’s busiest airport, while GIP will retain the remaining 49.99%. The acquisition marks a significant step for Vinci’s expansion in the UK’s airport sector, following its previous acquisitions of Belfast International and Gatwick.

Edinburgh Airport, serving over 150 destinations, ranks as the sixth-largest airport in the UK by passenger numbers, with an estimated 14 million passengers expected this year. The deal is subject to regulatory approval and is anticipated to be finalised by summer.

Bayo Ogunlesi, GIP’s chairman and chief executive, expressed confidence in the partnership with Vinci, emphasizing their shared vision for Edinburgh Airport’s growth and sustainability goals. Nicolas Notebaert, president of Vinci’s airports

NORWEGIAN CRUISE LINE CANCELS OVER A DOZEN 2025 VOYAGES

Norwegian Cruise Line (NCL) has announced the cancellation of over a dozen cruises scheduled for 2025, attributing the decision to a combination of factors including geopolitical events, dry dock adjustments, charter bookings, and shifting demand dynamics.

According to a spokesperson from the cruise line, the cancellations stem from several contributing factors. These include ongoing concerns surrounding the situation in the Red Sea and Israel, modified dry dock schedules aimed at enhancing ship facilities, a full ship charter, and adjustments made to accommodate the rising demand for shorter voyages closer to home, particularly to destinations like the Bahamas.

The affected voyages span across several NCL ships and were slated to cover diverse regions including the Western and Eastern Mediterranean, the Caribbean, the Adriatic Sea, the Middle East, the Red Sea, Asia, and Northern Europe.

Among the cancelled cruises are voyages scheduled for Norwegian Epic, Norwegian Jade, Norwegian Pearl, Norwegian Sky, Norwegian

business, highlighted plans to enhance connectivity, improve customer experience, and accelerate decarbonization efforts.

The transaction also includes Vinci acquiring a 50.01% stake in Crosswind Developments, responsible for a business and residential housing project adjacent to the airport. The existing leadership team at Edinburgh Airport, including chairman Sir John Elvidge and CEO Gordon Dewar, will continue in their roles under the new ownership structure.

Dewar expressed optimism about collaborating with Vinci and GIP, renowned investors and operators in the airport sector, to enhance customer service, advance decarbonization initiatives, and bolster Scotland’s international connectivity, thereby contributing to the country’s competitiveness and prosperity.

NEWS

Spirit, Norwegian Star, and Norwegian Viva. These cancellations range from various dates throughout the year, affecting departures as early as February and as late as September.

For instance, the February sailing of Norwegian Epic from Port Canaveral has been called off. However, NCL’s website reflects a rescheduled sailing for the Epic from February 15 to February 22, 2025.

The spokesperson reiterated NCL’s commitment to delivering exceptional vacation experiences while acknowledging the necessity for occasional itinerary modifications to optimize guest experiences or accommodate unforeseen circumstances.

Affected passengers are assured of a full refund and a 10 percent discount applicable to any sailing through December 31, 2025, as compensation for the inconvenience caused by the cancellations.

Arrive in Mint condition.

Enjoy lie-flat seats, artisanal dining, tons of free entertainment, award-winning service and more.

THE LION CITY

A HAVEN FOR BUSINESS TRAVELLERS

SINGAPORE

Nestled in the heart of Southeast Asia, Singapore stands tall as a beacon of innovation and efficiency, making it an ideal destination for business travellers seeking unparalleled opportunities and experiences. Renowned for its world-class infrastructure and business-friendly environment, the Lion City offers a seamless blend of modernity and tradition, catering to the diverse needs of multinational corporations and start-ups alike.

EFFICIENT INFRASTRUCTURE AND CONNECTIVITY:

One of Singapore’s most notable features is its impeccable infrastructure, characterized by state-of-the-art transportation networks and cutting-edge facilities. Changi Airport, consistently ranked as one of the best airports globally, serves as a gateway to the city-state, providing seamless connectivity to major business hubs worldwide. Upon arrival, travellers are greeted by a well-connected public transportation system comprising MRT (Mass Rapid Transit) trains and buses, ensuring swift and convenient travel within the city.

BUSINESS-FRIENDLY ENVIRONMENT:

Singapore’s pro-business policies and supportive regulatory framework have positioned it as a premier destination for enterprises seeking to establish a presence in Asia. With its transparent legal system, robust intellectual property protection, and minimal bureaucratic hurdles, the city-state fosters an environment conducive to innovation and entrepreneurship. Whether you’re a multinational corporation or a budding start-up, Singapore offers a myriad of incentives and resources to facilitate growth and expansion.

NETWORKING OPPORTUNITIES IN MARINA BAY:

For business travellers looking to network and forge meaningful connections, the Marina Bay area serves as the quintessential hotspot. Home to iconic landmarks such as the Marina Bay Sands and the Singapore Flyer, this bustling district exudes sophistication and dynamism. Attend conferences and seminars at the Marina Bay Sands Expo and Convention Centre, or schedule meetings over coffee at one of the many chic cafes lining the waterfront promenade. With its vibrant atmosphere and picturesque skyline views, Marina Bay provides the perfect backdrop for productive discussions and relationship-building.

In recent years, Marina Bay Sands has garnered attention not only for its architectural marvels but also for its star-studded affiliations, including its association with football legend David Beckham. Renowned for his prowess on the field and his global appeal off it, Beckham has forged a partnership with Marina Bay Sands, further enhancing the hotel’s prestige and allure.

THE THRILL OF THE SINGAPORE F1 GRAND PRIX:

Adding to Singapore’s allure as a destination for business travellers is the electrifying Singapore Grand Prix, an annual Formula 1 night race that captivates audiences from around the globe. Set against the backdrop of Marina Bay’s glittering skyline, the Singapore Grand Prix offers a unique blend of speed, glamour, and excitement. Experience the adrenaline rush as world-class drivers navigate the circuit’s challenging turns and straights under the shimmering lights, showcasing their skill and precision in this high-stakes spectacle.

Beyond the thrilling races, the Singapore Grand Prix offers a plethora of entertainment options, including live performances by renowned artists and DJs, gourmet dining experiences, and exclusive parties. Whether you’re a motorsport enthusiast or simply seeking an unforgettable nightlife experience, the Singapore Grand Prix promises an exhilarating adventure that will leave you breathless with anticipation.

MARINA BAY SANDS HOTEL

CULINARY DELIGHTS AT HAWKER CENTRES:

No visit to Singapore would be complete without indulging in its rich culinary heritage, epitomized by its famed hawker centres. These bustling food courts offer an eclectic array of dishes, ranging from traditional street food classics to innovative culinary creations. Savour the iconic flavours of Hainanese chicken rice, laksa, and chili crab, or tantalize your taste buds with contemporary interpretations of local cuisine. With affordable prices and diverse options, hawker centres cater to every palate, making them a favourite dining destination for business travellers and locals alike.

RELAXATION AMIDST NATURE AT GARDENS BY THE BAY:

After a day of meetings and networking, unwind amidst the lush greenery of Gardens by the Bay, an urban oasis nestled in the heart of the city. Spanning over 100 hectares, this award-winning garden features

DESTINATION REVIEW

iconic attractions such as the Supertree Grove and the Flower Dome, showcasing a diverse collection of flora from around the world. Take a leisurely stroll along the elevated walkways, marvel at the stunning light and sound show at the Supertree Grove, or simply find tranquility amidst the serene landscapes. Gardens by the Bay offers a rejuvenating escape from the hustle and bustle of city life, allowing business travellers to recharge and rejuvenate amidst nature’s splendour.

Singapore embodies the perfect synergy of innovation, efficiency, and opportunity, making it an unparalleled destination for business travellers. From its world-class infrastructure and business-friendly environment to its vibrant networking opportunities and culinary delights, the Lion City leaves an indelible impression on every visitor. Whether you’re conducting business deals in the boardroom or exploring the city’s cultural treasures, Singapore offers a truly immersive and enriching experience that will leave you inspired and invigorated.

CHANGI AIRPORT

LOCAL EXPERIENCES

S

ingapore is also known as one of the World’s most expensive Cities, the playground for the rich with luxury fashion and fine dining – think “Crazy Rich Asians” but with a history and very multicultural. There are lots of free fun things to do without breaking the bank.

SENTOSA ISLAND

“SPECTA” THE MARINA BAY SANDS LIGHT AND WATER SHOW

Catch this 15-minute nightly extravaganza beautifully coordinated water and light show. With dancing fountains, colourful visuals and lasers will amaze you. There are two shows every night with an extra one at weekends and a monthly special. This takes place at the Event Plaza in the Marina Bay Sands.

SENTOSA ISLAND

Famous for Universal Studios there are other things to do here that are free.

Visit Fort Siloso, part of the defence for Singapore. This well-preserved fort with skywalk will let you into the secrets of the history and also picturesque nature walks. There are three beaches each unique in their own way. Siloso offers a light and sound show and the Sentosa Sensoryscape which is a 305m ridge to reef path that connects visitors from the Resort World Sentosa to the beaches, a fully immersive muti-sensory experience. At the weekend and Bank holidays catch a

movie on the big screen just bring your own mats or chairs but with only 400 seats make sure you arrive early.

SINGAPORE BOTANICAL GARDENS

The first tropical botanical gardens on UNESCO’s World Heritage List and home to rare trees and orchid hybrids. Entry is free to this nature lover’s paradise. Although if you wish to visit the National Orchid Garden you will require a ticket.

BUDDHA TOOTH RELIC TEMPLE & MUSEUM

In the historic district of Chinatown, stands the beautiful Tang Dynasty Buddha Tooth

Relic Temple & Museum. One of the most eye-catching architectural exteriors from a culture over 1,000 old. The tooth was discovered in Indian and is the left canine tooth of Lord Buddha and displayed in the temple grounds. There is also a museum theatre which hods cultural performances and guided tours and all free of charge.

SRI MARIAMMAN TEMPLE

Also in Chinatown is the oldest Hindu temple on the Island. Built around 1827 in the Dravidian style this elaborately colourful temple with its carvings, ornamental

columns and frescoed ceilings is now a National Monument and major tourist attraction.

STROLL ALONG THE SINGAPORE RIVER

From a fishing village to one of the busiest financial hubs of Southeast Asia, the history of the city can be discovered riverside. You will pass landmarks like Robertson Quay, Boat Quay, Clarke Quay, the Asian Civilisations Museum, Fullerton Hotel, and the Victoria Theatre & Concert Hall. Also, the Marina Bay Sands’ light and laser show is visible from here.

Walk across the highest pedestrian bridge known for its artistic Henderosn Waves structure and breathtaking views will bring you to the forest and canopy walk or the 10km long Southern Ridge which connects Mount Faber Park, Telok Blangah Hill Park, HortPark, Kent Ridge Park, Labrador Nature Reserve, and the National University of Singapore.

There are so many free things to do from catching a live concert or loud music along the Esplanade, a free concert by the Singapore Symphony Orchestra or wander around the museums, art galleries or exhibitions for those inspired artists, gardens, wetlands, Marine Parks or even stargazing. Memories made without spending a penny!

SRI MARIAMMAN TEMPLE

LOUIS VUITTON’S CHOCOLATE SHOP

IN SINGAPORE’S MARINA BAY SANDS

Louis Vuitton has made a sweet entrance into Singapore’s Marina Bay Sands with its first chocolate shop outside of France, Le Chocolat Maxime Frédéric. This confectionery is an extension of the brand’s rich heritage, known for its high-end fashion and leather goods and now chocolate.

Opened on the most romantic day of the year and located within the Louis Vuitton Island, a space that harmoniously blends the brand’s iconic design elements with the indulgent world of chocolate. The interior features elegant, undulating counters and warm wood tones, creating an inviting atmosphere for chocolate enthusiasts and fashion aficionados alike.

At the helm of this gastronomic venture is renowned pastry chef Maxime Frédéric, whose partnership with Louis Vuitton has already seen the successful launch of cafés and chocolate shops in Paris and Courchevel. Frédéric now brings his expert savoir-faire to Singapore, ac-

cessible to global travellers and offering a range of handcrafted chocolates that are as much a feast for the eyes as they are for the palate.

The chocolates are inspired by the codes of Louis Vuitton and are presented in the maison’s emblematic boxes, making them perfect for gifting or personal indulgence. One of the standout creations is the “Vivienne” pirouetting atop a trunk, which can be activated with a twist of a chocolate key, showcasing intricate gear mechanisms crafted entirely out of chocolate.

Le Chocolat Maxime Frédéric is more than just a shop; it’s a destination that promises a journey through the senses, inviting visitors to experience the luxury and craftsmanship of Louis Vuitton in a whole new light. With this bold foray into the culinary world, Louis Vuitton continues to demonstrate its versatility and commitment to excellence, one chocolate at a time.

At the core of this venture is the vision and ingenuity of Maxime Frédéric, a master of chocolate and pastry at the distinguished Cheval Blanc Paris. Acclaimed for his extraordinary skill, Frédéric shapes each chocolate with an artisan’s care, fusing select ingredients with his intense dedication to

excellence. The result is a collection of chocolates that not only tantalize the senses but also capture the venerable legacy of Louis Vuitton.

Le Chocolat Maxime Frédéric offers an exclusive array featuring the Vivienne on Malle, The Petula, and Monogram tablets—each a salute to the iconic symbols and masterful craftsmanship that define Louis Vuitton. These treats are not just confections; they symbolize the merging of ideals from the worlds of high fashion and the art of chocolate-making.

This combination of art, skill, and culinary expertise marks a new phase for Louis Vuitton, emphasizing the brand’s flexibility and dedication to celebrating traditional craftsmanship. Le Chocolat Maxime Frédéric is more than just a store; it’s a tribute to Louis Vuitton’s significant impact, inviting people to experience a journey of flavors that connects different cultures through the love of chocolate.

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THE NORM, NOT AN

THE OPERATOR’S CHIEF EXECUTIVE JAMES THORNTON SAYS ACTION ON CLIMATE CHANGE SHOULDN’T BE A COMPETITIVE ADVANTAGE AS IT REQUIRES THE WHOLE INDUSTRY TO ACT

As many organisations compete to be the quickest at adopting more sustainable practices, one that needs no introduction or to take part in the race is Australian-based adventure travel company Intrepid Travel.

Since its inception, Intrepid has been on a mission to create positive change through its sustainable, experience rich travel business.

One of its goals is to grow the market for experiences like the ones it provides that are off the beaten track and uses local suppliers to deliver its experiences.

James Thornton, CEO of Intrepid, said the firm balances having a “really strong purpose while also delivering a healthy commercial return”.

Thornton believes sustainability is the future of business, not just of travel, and hopes that more and more people hopefully want to buy from and work with companies that are “truly” sustainable.

Though Intrepid is the world’s largest certified travel B Corp company, Thornton said there’s more to being sustainable that just being independently verified. He said: “Action on climate change shouldn’t be a competitive advantage, it requires the whole industry.”

Which is why the travel firm set up two key initiatives, to share its learnings with the sector.

The first is Intrepid’s 10 steps on how to decarbonise your travel business guide.

The second is its guide to animal welfare, also available on its website.

These two open-source toolkits aren’t the only things the firm has worked on to tackle this paramount issue.

It’s also working on carbon labelling for all of its products and has introduced it on over 500 of its trips so far.

The labelling which accounts for the average CO2 per traveller per day is made up of the activities from your transport, the activities from your accommodation, activities on the trip itself, the waste you produce and the emissions from the local office in the destination.

It’s then topped off with an added 15%, due to the fact it is still an “inexact science” which helps average it out.

“Hopefully it will give customers more awareness about the impact of their travel,” said Thornton.

This third toolkit was worked by Intrepid’s climate science team as well as an external consultancy with a view to be rolled out in full later in the year.

Thornton warned: “I think one of the things that’s coming is carbon accounting.”

He said: “I just think for the travel industry and for progressive global travel companies, you don’t want to sit on the sidelines and watch this happen.

“You want to be proactive because if you have to be forced into doing it can be quite disruptive to your operations”.

In a bid to tackle sustainability head on, Thornton also called for more price transparency around the real costs of a low-cost flight to a destination vs a more sustainable option.

“If you see a £29 flight from Nuremberg to Seville, it doesn’t factor in I’ve got to get to the airport, the food I’m buying at the airport, the time it takes to check in etc.

“There’s lots of hidden costs like the baggage costs, picking my seat, whereas you know often, the train price is the train price.

He suggested that changes in the way financial markets reward and recognise companies needs to change as well.

“At the moment companies get rewarded and recognises based on growth and profitability delivery. So, until financial markets start recognising the ESG component, it’s very hard to really bake that into measurement of companies and also how board of directors incentivise its key personnel.

Advancements being made aren’t just sustainability related, though.

In fact, Intrepid are currently exploring new technologies that could be implemented for more seamless customer experience.

“Technology plays a really critical role because of live chat so we’re investing putting a bot through our call centre to listen to the live chats that take place and actually you can probably replicate 7080% of them through putting AI bot on and just making that consumer experience much more seamless from post booking to pre-travel.”

As it’s “always looking at ways to deep the relationship” it has with customers or find ways to attract new customers, Intrepid owns 28 destination management companies.

Its next move sees the travel company branch out into accommodation as well.

In the last year, Intrepid has made a 50% investment in a Cabn, a portfolio of 50 off-grid cabins in South Australia as well as an investment in the 15-room Daintree Eco Lodge in Northern Queensland.

“We’re now able to offer Intrepid accommodation and Intrepid experiences to both our existing customers but also new customers.

“You’ll see us move into more accommodation opportunities outside of Australia next and particularly into some of the core destinations that we operate in.”

THORNTON BELIEVES SUSTAINABILITY IS THE FUTURE OF BUSINESS, NOT JUST OF TRAVEL, AND HOPES THAT MORE AND MORE PEOPLE HOPEFULLY WANT TO BUY FROM AND WORK WITH COMPANIES THAT ARE “TRULY” SUSTAINABLE

WHERE ACADEMIA MEETS INDUSTRY

A HAVEN FOR BUSINESS TRAVELLERS

CAMBRIDGE N

estled along the banks of the River Cam, Cambridge stands as a beacon of intellectual prowess and innovation. Renowned worldwide for its prestigious university and ground-breaking research, this historic city offers a captivating blend of academic excellence and entrepreneurial spirit.

Explore Cambridge – a destination where tradition and innovation converge seamlessly, making it an ideal haven for business travellers seeking inspiration and collaboration.

ACADEMIC EXCELLENCE AND INTELLECTUAL LEGACY:

At the heart of Cambridge’s allure lies its venerable institution, the University of Cambridge. Founded in 1209, this esteemed university has produced countless Nobel laureates, world leaders, and ground-breaking discoveries throughout its illustrious history. The university’s magnificent colleges, with their centuries-old architecture and manicured gardens, provide a serene setting for business meetings and conferences.

INNOVATIVE HUB FOR TECHNOLOGY AND LIFE SCIENCES:

Beyond its academic prestige, Cambridge has earned global recognition as a hub for innovation, particularly in the fields of technology and life sciences. The city’s renowned research clusters and science parks, such as the Cambridge Science Park and the Cambridge Biomedical Campus, foster collaboration between academia and industry giants. Business travellers will find themselves immersed in a dynamic ecosystem where ground-breaking ideas and cutting-edge technologies converge.

INSPIRING SURROUNDINGS AND HISTORIC CHARM:

As you traverse Cambridge’s cobblestone streets and meander along the tranquil River Cam, you’ll be captivated by the city’s timeless beauty and historic charm. From the iconic spires of King’s College Chapel to the lush greenery of Parker’s Piece, Cambridge offers a picturesque backdrop for business engagements. Whether strolling through the historic city centre or punting along the river, visitors cannot help but be inspired by the city’s rich heritage and vibrant atmosphere.

NETWORKING OPPORTUNITIES AND COLLABORATIVE SPACES:

Cambridge’s vibrant business community provides ample opportunities for networking and collaboration. The city boasts a myriad of innovative coworking spaces, such as The Bradfield Centre and Cambridge Innovation Park, where entrepreneurs and professionals come together to exchange ideas and forge connections. Additionally, the University of Cambridge’s Enterprise

Zone serves as a catalyst for entrepreneurship, offering support and resources to budding start-ups and established companies alike.

WORLD-CLASS CONFERENCE FACILITIES:

For those in need of state-of-theart conference facilities, Cambridge offers a plethora of options to suit every need. From the elegant surroundings of the Cambridge Corn Exchange to the modern amenities of the Wellcome Genome Campus Conference Centre, business travellers will find an array of venues equipped to

host events of all sizes. With seamless connectivity and top-notch amenities, these venues ensure that business engagements are conducted with utmost professionalism and efficiency.

CULINARY DELIGHTS AND GASTRONOMIC ADVENTURES:

No visit to Cambridge would be complete without indulging in its culinary delights. From quaint cafes serving freshly brewed coffee to Michelin-starred restaurants showcasing innovative cuisine, the city’s dining scene offers something to satisfy every palate.

CAMBRIDGE CITY CANAL

Business travellers can unwind after a productive day with a leisurely meal overlooking the River Cam or savouring traditional British fare in a historic pub.

ACCESSIBILITY AND CONVENIENCE:

Situated just 50 miles north of London, Cambridge is easily accessible via road and rail, making it an ideal destination for business travellers. Direct trains from London King’s Cross whisk visitors to Cambridge in under an hour, while major road networks provide convenient access to nearby airports and cities. Once in Cambridge, the city’s efficient

public transportation system and pedestrian-friendly layout make navigating the city a breeze.

EXPLORATION BEYOND BUSINESS:

While Cambridge is undeniably a hub for business and innovation, it also offers a wealth of cultural and recreational opportunities for visitors to explore. History enthusiasts can explore the city’s numerous museums and historic landmarks, while nature lovers can enjoy leisurely walks along the picturesque River Cam or explore the verdant green spaces surrounding the city. Additionally, Cambridge’s vibrant arts scene offers a plethora of concerts, theatre productions, and art exhibitions for those seeking creative inspiration.

Cambridge stands as a beacon of intellectual curiosity and innovation, offering business travellers a unique blend of academic excellence, entrepreneurial spirit, and historic charm.

Whether seeking inspiration amidst the hallowed halls of academia or forging partnerships within the vibrant business community, Cambridge provides an ideal setting for productive business engagements.

As you embark on your journey to this captivating city, prepare to be inspired by its rich heritage, collaborative ethos, and boundless opportunities for growth and discovery.

LOCAL EXPERIENCES

EXPLORING CULINARY DELIGHTS IN CAMBRIDGE

Cambridge isn’t just a destination for intellectual pursuits; it’s also a haven for food enthusiasts eager to indulge in a diverse array of culinary delights. Whether you’re seeking a quick bite between meetings or a leisurely dining experience to unwind after a busy day, Cambridge offers a plethora of options to satisfy every palate.

QUAINT CAFÉS AND BAKERIES

Start your day off right with a visit to one of Cambridge’s charming cafés or bakeries. From artisanal coffee shops serving freshly brewed espresso to traditional tearooms offering delectable pastries and cakes, there’s no shortage of places to enjoy a leisurely breakfast or mid-morning snack. Sample locally sourced treats like freshly baked scones with clotted cream and jam or indulge in a hearty full English breakfast to fuel your day of business engagements.

GOURMET DINING AND MICHELINSTARRED CUISINE

For those seeking a more refined dining experience, Cambridge boasts several

acclaimed restaurants showcasing innovative cuisine crafted from the finest local ingredients. Treat yourself to a memorable meal at a Michelin-starred establishment like Midsummer House, where Chef Daniel Clifford’s inventive dishes are sure to tantalize your taste buds. Alternatively, explore the city’s vibrant food scene at one of its many award-winning eateries, where you can savour everything from contemporary British fare to international flavours from around the globe.

HISTORIC PUBS AND GASTROPUBS

No visit to Cambridge would be complete without a visit to one of its historic pubs or gastropubs, where you can soak up the city’s rich heritage while enjoying

a pint of locally brewed ale or cider. Step back in time at The Eagle, a centuries-old pub steeped in history, where you can enjoy hearty British classics like fish and chips or bangers and mash in a cosy, traditional setting. Alternatively, venture off the beaten path to discover hidden gems like The Punter, a charming gastropub serving up modern twists on pub favourites in a relaxed and welcoming atmosphere.

a diverse array of stalls selling everything from fresh produce to international street food, making it the perfect place to sample the city’s culinary diversity.

PUNTING PICNICS AND RIVERSIDE DINING

For a truly memorable dining experience, why not indulge in a punting picnic along the picturesque River Cam? Hire a punt from one of the

FARMERS’ MARKETS AND FOOD FESTIVALS

For a taste of Cambridge’s vibrant food culture, be sure to visit one of its bustling farmers’ markets or food festivals, where you can sample artisanal cheeses, freshly baked bread, and other gourmet delights sourced directly from local producers. The Cambridge Market, held in the historic market square, offers

city’s many rental companies and embark on a leisurely journey along the tranquil waterway, stopping along the banks to enjoy a gourmet picnic prepared by one of Cambridge’s renowned catering companies. Alternatively, book a table at one of the riverside restaurants or cafés overlooking the water, where you can savour delicious food and stunning views in equal measure.

Dating back to the 15th century on fertile soils the vision of Gusbourne into a winery began in 2003. Andrew Weeber, a retired orthopaedic surgeon from South Africa, recognized the potential of the estate for grape growing.

In 2004 he planted the first Pinot Noir and Chardonnay vines, which marked the start of the journey into winemaking. Originally called ‘Gooseborne’, from the crest of the three geese, this symbol is still evident today in their logo.

This area is perfect as has firm clay-loam soil, coastal winds bringing dryness which allows the grapes to develop their intense flavours and ideal for producing sparkling wines. The Estate also has a commitment to low-intervention, sustainable practices which further enhances the quality of the grapes.

Gusbourne has risen to prominence as the most decorated producer of English sparkling wine, securing the title of IWSC English Wine Producer of the Year three times. Guided by the expert supervision of Jon Pollard, the Chief Vineyard Manager, a dedicated team of nine meticulously tends to the vineyards. They handpick only the finest fruit and employ gentle wholebunch pressing techniques. The meticulous care extends through

GUSBOURNE ESTATE

EMBRACING TRADITION AND INNOVATION IN THE HEART OF ENGLISH WINE COUNTRY

every stage—from fermentation to blending, aging, bottling, and labelling, down to the hand polishing of each bottle. It’s this unwavering commitment to excellence that has earned Gusbourne its award-winning reputation.

The Estate’s heart beats in Appledore, Kent, a mere 25 mins train journey from central London, where 60 hectares of vineyards flourish, and extends to the 30 hectares near the Goodwood Estate in West Sussex. It is here that the esteemed Chardonnay, Pinot Noir, and Pinot Meunier grapes are cultivated. These Burgundian clones are renowned not for their quantity but for the rich intensity of flavour they impart, thriving within their unique microclimates.

Visiting the Gusbourne Estate offers a sensory experience that extends beyond wine tasting. Enjoy the “Garden of England” surrounded by picturesque vineyards. The Estate offers self-guided strolls among the vines or expert-led tours. We had Peter whose passion and knowledge was enthralling and of course tastings. The buds were just waking up when we visited but next month they would have started to shoot and weave themselves through the guide wires. With rosebushes planted at the end of each row, the colour identifying the type of grape growing. An Instagram dream when both are in full bloom.

The Estate’s rich history and its success in winemaking are a testament to the vision of those who have nurtured it with meticulous care and passion that shows in every bottle.

THE RESULTS ARE IN FOR OUR INAUGURAL AWARDS

To reward and celebrate the very best in business travel we are pleased to launch this new dedicated annual awards programme, from the best airline, to the best airline seats and the best hotels in UK, Europe and the rest of the world. Our dedicated judging team have reviewed and deliberated on our long list and then our finalists to give you our 2024 winners. Look out for the launch of our 2025 awards this autumn.

THE BEST SHORT HAUL AIRLINE AWARD FINALISTS

Our winner has excelled in short haul business travel, linking cities and regions swiftly. Surpassing expectations, elevating travel standards, focusing not just on destinations but also on enriching the journey for travellers, marked by smooth check-ins, and timely arrivals.

THE BEST LONG HAUL AIRLINE AWARD FINALISTS

This airline has elevated and redefined long-haul travel, we celebrate their commitment to setting high standards in comfort, efficiency, and service, catering to the business traveller’s needs for a superior extended journey experience.

THE BEST BUSINESS CLASS AIRLINE AWARD

FINALISTS

Celebrating the pinnacle of business class air travel, we spotlight the airline that has set a new benchmark for innovation and efficiency, redefining the business traveller’s journey without compromising on luxury.

THE BEST UK HOTEL AWARD FINALISTS THE BEST SUSTAINABLE HOTEL (EUROPE) AWARD

A jewel in the UK’s hospitality crown, who has redefined the essence of business luxury with its unparalleled service, creating an experience that transcends expectations and where every stay is a masterclass in opulence.

FINALISTS THE

BEST

Valsana is one of Europe’s premier sustainable hotels which has created a harmonious blending of an eco-conscious stay with high-end luxury. The hotel is leading the way in responsible travel pioneering a future where travel indulges the senses and nurtures the planet.

SUSTAINABLE HOTEL (ROTW) AWARD

FINALISTS

This sustainable hotel sets the global standard, merging eco-conscious practices with luxury, and inspiring the industry to embrace a greener future for global travel.

THE BEST CHAUFFEUR/TAXI PROVIDER AWARD

FINALISTS

We salute the company that defines excellence in the Chauffeur/Taxi Provider category, delivering top-tier service that elevates business travel to new heights of efficiency and comfort.

THE HOTEL BRAND AWARD

FINALISTS

We celebrate this Brand for redefining corporate hospitality, merging state-of-the-art amenities with seamless functionality, crafting a luxurious yet productive haven for business travellers worldwide.

THE TRAVEL REWARDS PROGRAMME FINALISTS

This company excels in offering superior benefits, elevating the business travel experience, and contributing to the effectiveness of corporate travel strategies with an emphasis on traveller fulfilment.

THE DIVERSITY EQUITY AND INCLUSION AWARD FINALISTS

This Company championed and excelled in fostering a supportive DE&I environment where every professional journey is valued regardless of one’s background ensuring all employees feel equally respected and supported.

(UK)

The Concorde Room at Heathrow T5 triumphs, offering unmatched services and amenities in airport lounges, setting the gold standard for a superior travel experience for business professionals. It’s the ultimate pre-flight destination.

This lounge offers comfort and amenities to all travellers, regardless of airline or class. Providing an exception tranquil space and enhancing the total travel experience for discerning travellers.

Experience a journey in style, where chic design, robustness, and functionality merge, crafting the quintessential travel companion for the business traveller.

OUR PICK OF EUROPEAN

FROM THE BEACH CLUBS WEIRD,

WONDERFUL AND EXPENSIVE

Beach clubs in Europe offer the perfect blend of relaxation and entertainment, from serene beachside tranquillity to vibrant party scene with renowned DJs by night. With the convenience of top-notch amenities at your fingertips a beach club is where you should be seen. Here are some of our recommendations.

ELLERY BEACH HOUSE STOCKHOLM SWEDEN

This is Stockholm’s first Beach Club (Coco Beach Club) with indoor and outdoor pools, fire relaxation, cabanas, and sunbeds. The music, drinks, food, and activities around evoke thoughts of Palm Springs. A weatherproof beach hangout 365 days a year, with four warm pools. Before venturing to the sauna down by the sea. This stylish spot has its own private jetty and deeply inspired by the 1960’s and 70s era.

HIPPIE FISH ZANDVOORT HOLLAND

Just 45 minutes by train from Amsterdam in the coastal town of Zandvoort, you will find the coolest beach club along the seafront: Hippie Fish. With fresh seafood served inside the white wooden hut, opt for one of the outdoor seats to enjoy the golden hues reflected from the sea as the sun sets. Relax and enjoy the vibes.

NIKKI BEACH CLUB SANTORINI GREECE

Nikki Beach boasts clubs, all over the globe. Santorini’s edition is complete with the brand’s signature all-white décor, tribal in-

fluences and lively entertainment all wrapped in a chic and festival atmosphere. Beach club access is complimentary for hotel guests.

COTTONS BEACH CLUB IBIZA

Our selection of European beach clubs ranges from the quirky to the luxurious.

The open-air space is filled with neutral white and wooden tones that seep into the beach-side loungers too. You won’t find any rocks or seaweed lingering around at this white sandy beach utopia. With sensational views across the Mediterranean, this open-air space is filled with neutral white and wooden tones that seep into the beach-side loungers too.

PALAZZO AVINO RAVELLO ITALY

Ravello’s unique gem with its exclusive ‘Clubhouse by the Sea,’ providing guests with breathtaking and intimate views of the Amalfi Coast. Day

beds are arranged on a terrace that gazes out upon the azure sea, and a flight of pristine white steps leads you straight to the brink of the water.

NAMMOS BEACH CLUB MYKONOS GREECE

An icon among island hoppers, this beach club keeps getting better and better. Its latest addition are £3,700-per-day cabanas that come with their own butler, a seven-course menu for six people and a private hot tub. Regular famous faces include Leonardo di Caprio and Mariah Carey.

CLUB 55 ST TROPEZ FRANCE

Located along the same stretch of Pampelonne beach as La Réserve à la Plage a relaxed vibe of a cabana The place where the rich, the famous and the wannabe’s of Saint Tropez will be hanging out during the summer months. With a casual style and everything you can possibly want in a beach club.

IN JAPAN

SCALING MOUNT FUJI THE HIGHEST PEAK

IS AN ADVENTURE THAT TOPS MANY BUCKET LISTS

OFFERING STUNNING VIEWS AND A DEEP SENSE OF ACHIEVEMENT

Mount Fuji, one of Japan’s most iconic symbols, is admired by many from afar, yet only a few endeavour to climb to the summit of this tallest peak in the nation.

WHEN CAN YOU CLIMB? The official climbing season opens from early July to early September.

WHO CAN CLIMB? Mount Fuji is accessible to a wide range of hikers, from novices to experienced climbers. It is essential to be in a good physical condition and properly prepared mentally and also equipment wise.

PREPARATION AND AWARENESS: Climbers should be aware of the challenges posed by the mountain’s altitude, which can lead to altitude sickness. It’s crucial to acclimatize and stay hydrated. Also beware of the rapidly changing weather conditions even in the summer months be prepared for cold temperature and very strong winds.

IS IT DANGEROUS? While climbing Mount Fuji within the peak season is considered safe with wellmarked trails and facilities, there are risks involved. Altitude sickness, hypothermia, and physical injuries are potential dangers. Be prepared to take frequent breaks and wall along the inner edges aware from any potential rock slips. Good hiking boots with ankle support and socks are a must.

CAN A BEGINNER DO IT? Yes, a beginner can climb Mount Fuji, especially if they choose the Yoshida Trail, which is the most popular and considered suitable for beginners. This trail offers mountain cabins and facilities along the way. It takes about six hours to ascend and four hours to descend. Best time is early morning and midweek to avoid the crowds as there is normally over 200,000 people climbing during the open period.

WHAT EQUIPMENT? Don’t worry is you don’t have hiking equipment as you are able rent to this.

• Hiking shoes and sticks

• Backpack

• Appropriate clothes that protect from wind, low temperatures and rain, especially gloves, hat, sunglasses and sun cream

• Portable oxygen canister

• Disposable het pack

• Rubbish bags

A headlamp is essential for the night and it leaves your hands free for balancing. A handheld flashlight is not recommended

• Snacks and drinks - Mountain huts sell meals and water, but the higher up it is, the pricier it gets

• Cash! For toilets and mountain huts, loose change is recommended

In summary, climbing Mount Fuji is an exhilarating experience that requires careful planning and respect for the mountain’s conditions. With the right preparation, even beginners can enjoy the journey to the summit and the unforgettable sunrise from the top.

HILTON BOSS CHRIS NASSETTA ON THE NO.1 COMPLAINT HOTELS RECEIVE

Hilton’s President and CEO, Chris Nassetta, has a straightforward message for hospitality companies: never neglect the basics. At the Fast Company Innovation Festival in New York, Nassetta revealed that the number one complaint among hotel guests isn’t about extravagant breakfast buffets or noisy neighbours—it’s about towels. Yes, the quantity and quality of towels matter more than one might think.

This insight led Hilton to refocus on “back-to-basics hospitality,” emphasising that even with all the fancy amenities and high-tech features, guests will ultimately leave disappointed if their fundamental needs aren’t met. Especially in today’s postpandemic era, where revenge travel is prevalent, the small details make a significant difference.

Despite the challenges brought by the pandemic, Hilton has experienced notable growth in the travel and tourism sector.

Revenue per available room saw a substantial increase, and the company expanded its portfolio with 355 new hotels, including the luxurious Waldorf Astoria Cancun.

Additionally, Hilton introduced Spark by Hilton, targeting budgetconscious travellers with a premium economy experience.

But what exactly is premium economy? According to Nassetta, it’s the highest tier of economy—a

concept that disrupts the market despite its lower price point. Hilton’s diverse lodging options cater to both adventure-seekers and business travellers, yet the commitment to back-to-basics hospitality remains unwavering.

While Hilton continues to invest in cutting-edge technology, such as Tesla wall connectors and a cloud-based property engagement platform, Nassetta stresses that technology should enhance, not replace, traditional service. Ultimately, providing a high-quality, consistent, and friendly experience remains paramount in the hospitality industry, reaffirming timeless truths about guest satisfaction.

THIS INSIGHT LED HILTON TO REFOCUS ON “BACK-TO-BASICS HOSPITALITY,” EMPHASISING THAT EVEN WITH ALL THE FANCY AMENITIES AND HIGH-TECH FEATURES, GUESTS WILL ULTIMATELY LEAVE DISAPPOINTED IF THEIR FUNDAMENTAL NEEDS AREN’T MET.

WHY DO

SMELL SO GOOD? HOTELS

The art of scenting breathes life into hotel environments, creating enveloping havens. Each fragrance is carefully created to elevate the atmosphere and enrich the guest journey. From lobby to the tranquil retreat of the guest rooms, the deliberate selection of scents for each space is a craft that captivates and creates lasting memories.

Hotels use specific scents to create a pleasant atmosphere, aiming to make guests feel relaxed and at ease. These scents are chosen to improve the overall experience of a stay, helping guests feel comfortable in a new place.

The sense of smell is strongly connected to memory and emotion, playing a significant role in our lives by alerting us to danger, evoking memories, and influencing our feelings. This is why hotels focus on creating a distinctive fragrance that guests will associate with their brand and experience.

A signature scent is a unique fragrance crafted to embody the essence of a particular hotel or brand. It’s a sensory representation that resonates with the hotel’s core values, such as its location, cultural heritage, natural surroundings, focus on wellness, and commitment to excellence.

This bespoke aroma becomes synonymous with the brand, leaving a lasting impression that guests will identify with the hotel. While

signature scents differ across hotels, they share a unifying purpose: they are thoughtfully created to enhance the customer’s experience.

THE GRAND ENTRANCE

The lobby serves as the initial impression, setting the tone for the entire stay.

• Key Notes: Citrus, Fresh, White Lemon, Bergamot

• Middle Notes: White Tea, White Flowers

• Tail Notes: Woody, Musk, Amber and vanilla can evoke warmth and anticipation

GUEST

ROOMS

AND SUITES

Guest rooms are personal retreats, where relaxation and comfort are paramount.

• Key Notes: Lemon, Lavender, Ocean

• Middle Notes: Lily of the Valley, Jasmine

• Tail Notes: Amber, Musk or chamomile scents that promote tranquillity and facilitate restful sleep

THE DINING ROOM

Restaurants benefit from scents that enhance the dining experience and elevate the taste perception.

• Key Notes: Spices, herbs, and woody notes can complement different cuisines

• Middle Notes: Pumpkin, Cream, Peach

• Tail Notes: Vanilla, Musk

SPA AREAS, FITNESS CENTRES, AND HOLISTIC WELLBEING

Spa and wellness areas are enhanced with relaxing, rejuvenating aromas to complete the sensory journey.

• Eucalyptus and apple scents invigorate fitness centres and holistic spaces

BATHROOMS

AND COMMON SPACES

Consistent scents in bathrooms and common areas maintain the sensory narrative and enhance hygiene.

• Key Notes: Ocean or fresh lemon, Green Leaf, Ivy, Spice, Citrus

• Middle Notes: Tea, Gem, Lilac, Cyclamen

• Tail Notes: Musk, Ambergris

The careful distribution of fragrances throughout select hotel spaces heightens the emotional connection to each setting, creating a distinctive pleasurable encounter that lingers in the memories of guests well beyond their visit.

THE HISTORY OF THE POSTCARD: FROM PRACTICAL JOKES

TO GLOBAL COMMUNICATION

The inception of the world’s first postcard captivates history enthusiasts, signifying the start of a widespread movement in both personal and business communication.

The concept of the picture postcard is believed to have originated in Austria, where it was permitted to have a message on one side and an address on the other. The oldest known picture postcard is from 1840, crafted by British writer Theodore Hook. This postcard showcased a hand-painted design and was mailed to Hook himself, adorned with a Penny Black stamp, the first adhesive postage stamp in the world.

The early venture into postcard production was initially a novelty rather than a precursor to widespread use. It was not until the second half of the 19th century that postcards started to become popular as a communication tool. The United States saw the creation of the first commercially available postcards in 1861 by John P. Charlton of Philadelphia.

Meanwhile, in Europe, the idea of an inexpensive and straightforward method of correspondence was emerging. In Austria-Hungary, the inaugural postcard was released in 1869 after Dr. Emanuel Herrmann’s recommendation.

In Britain, the first postcard was officially introduced in 1870. They became famous for several reasons:

• Affordability: Postcards were a cheaper way of communicating as costed half the price of a stamp at that time.

• Efficiency: They allowed for quick and easy communication without the formality of a letter.

The simple postcard, an enduring symbol of travel keepsakes and a conveyor of warm greetings over miles, boasts a history as vibrant as its picturesque depictions.

• Collectability: There was a craze for collecting postcards, which contributed to their popularity.

• Cultural: Postcards became an integral part of British culture

form sending secret messages, boosting moral during the war, a message from a loved one or travellers keeping in touch with home.

In today’s digital age, postcards may appear somewhat antiquated amidst the rise of social media; however, they still inspire, are experiencing a resurgence, and contribute to the charm of travel.

THE OLD GOVERNMENT HOUSE A HISTORIC GEM IN GUERNSEY

Nestled atop a hill with sweeping views of St. Peter Port, The Old Government House Hotel & Spa stands as a testament to Guernsey’s rich history. Affectionately known as “The OGH” it is the only five-star hotel on the Island.

The building’s origins date back to the early 18th century, initially serving as a home for a local merchant. Then in 1796, it was repurposed to accommodate the Lieutenant Governor, and then in 1857 the doors opened to the public as a hotel welcoming guest until taken over for a time by German occupation during World War II. It is now part of the Red Carnation Hotel Collection, a family-owned and operated luxury hotel group who have considerably refurbished the property ensuring the charm and character of Guernsey’s most historic hotel is preserved whilst offering modern comforts to the guests.

The architecture of The OGH has a classical Victorian charm, with its white facade and timeless elegance. Inside, guests are treated to a blend of colonial and contemporary styles, a red carpet leads you up the marbled entrance and the building’s storied past is revealed whilst providing modern luxury through the artwork, custom fabric-covered walls, and antiques all personally chosen by the hotel’s founders.

With 63 thoughtfully designed bedrooms providing a sanctuary for relaxation with a calm colour palette and stunning views and all the usual amenities including bathrobes and slippers. A twice daily housekeeping and turndown service (including a little treat) and dogs are even welcome in rooms with a balcony.

Dining can be in the light and airy Brasserie or the authentic Curry Room where you can enjoy the finest Indian flavours. In the summer, dine al fresco in The Olive Grove or gather for a drink at The Crown Club and experience the vast array of gins.

You can relax by the heated outdoor pool overlooking St Peter Port or visit the spa for an array of treatments or visit the gym. You can take in the sea air along the beachfront walks, try sailing, fishing, or surfing or explore the woodland trains on foot or by bike. The hotel is happy to arrange any of these and they abide by the motto “No request is too large, no detail is too small” the dedicated team is led by Andrew Chantrell, the General Manager.

Whether you’re a history enthusiast, a lover of elegant surroundings, or simply seeking a tranquil escape, this historic haven promises an unforgettable stay.

LIME WOOD

HOTEL

A LUXURIOUS COUNTRYSIDE GETAWAY IN HAMPSHIRE THAT PROMISES AN UNFORGETTABLE STAY.

Nestled in the heart of the New Forest and surrounded by the infamous ponies, Lime Wood Hotel is more than just a place to stay, it’s an experience.

Originally a small farm known as Pondhead Farm, evolving through the years from a private residence of William Morant to a preparatory school in 1877 then back to a private residence and just after World War II a hotel. It was then around 2008 that the collaboration be-

tween Robin Hutson (who currently runs the hotel) with billionaire Jim Ratcliffe, who invested millions, turned this into a tranquil retreat with more than a touch of luxury.

The first impression of this dog friendly hotel is the sense of tranquillity, a great place to wander through the verdant grounds, explore the forest trails (wellies supplied), breathe in the crisp air and let nature guide you through the New Forest. With a total of 33 bedrooms and suites, 16 of these are in the main house and the others

are split between the pavilions, cottages, and coach house all of which are forest facing in a secluded setting with roll top baths, walk in showers and all the amenities you would expect in a luxury hotel.

The main house beautifully decorated with polished wood floors, open fires, and stunning Portland stone throughout. Rooms open to the guests include a billiard room, study, library, and private dining rooms. Spoilt by the attentive staff as soon as you arrive it is nice to have a personalised and memorable stay.

The Herb House Spa, set over 3 levels has 10 treatments rooms together with a 16-metre ozone treated lap pool with glass doors leading out to the gardens. It even has its own herb garden on the roof hence the name.

The Spa offers holistic treatments inspired by the ancient forest surroundings and has its own health-conscious food bar, Raw & Cured, run by Ria Rhodes and Lime Wood’s Luke Holder. Serving lighter wholesome snacks, smoothies and where guest can even create their own healthy takeaway. They also offer nutritional advice and for those that want to indulge, a traditional afternoon tea.

Hartnett Holder & Co is the hotel’s stylish restaurant. This vintage-style restaurant overlooks the gardens and a large metal fish sculpture. It also has its own smoke house. Run by its namesake and Michelin Starred Chef, Angela Hartnett and Lime Wood’s Luke Holder.

This cosy but elegant dining experience is full of character and charm. The menu is of course Italian inspired with fresh locally sourced and seasonal produce as you would expect. With a horseshoe bar, wooden block floors and monochrome artwork it has a fun vibe. The set lunch is a steal and changed daily.

Built in 1906, Bovey Castle is a baronial granite country house built by architect Detmar Blow. Originally built for Frederick Smith, the heir to the stationery magnate William Henry Smith (WH Smith). The house was known as North Bovey Manor House. In 1930 it became a hotel, extensions were added to enhance it grandeur and operated by Great Western Railways.

In 2003, the estate was sold to the notorious entrepreneur Peter de Savary, who refurbished and renamed it Bovey Castle. Currently under the ownership of The Eden Hotel Collection, the Estate has undergone a £3.5 million refit yet has preserved its period features, such as the grand stone fireplaces, majestic mahogany staircases, decorative plaster ceilings, wood panelling, and mullioned windows.

Bovey Castle redefines luxury with an open-door policy for muddy dogs, children, and hikers. The staff, often clad in tweed plus-fours, are conversational, amiable, and knowledgeable about the vicinity. Should there be anything they don’t know, they will readily research it for you, as they believe no request is too troublesome.

With 60 individually designed rooms within the castle, the rooms are decorated in delicate taupe’s greys, sage greens and pinks, with elaborate fabrics and metallic wallpapers. Amenities include large TV, mini fridge, kettle, complimentary bottled water, decanter of estate-made sloe gin, safe, slippers and robes. Bathrooms are immaculate with walk-in showers and rolltop baths, all stocked with ESPA toiletries. There are also 22 three storey country lodges within the grounds.

Facilities include a heated swimming pool and whirlpool with deckchairs overlooking the grounds, steam room, sauna and gym, while the ESPA Spa offers an extensive range of

BOVEY CASTLE

A MAJESTIC RETREAT

AMIDST DEVON’S BEAUTY NESTLED ON THE EDGE OF DARTMOOR NATIONAL PARK.

treatments. There is an 18-hole championship golf course, tennis courts, a croquet pitch, archery and rifle range, putting green, helipad and beautiful lakeside walks to be had. Every morning there’s a free falconry display and other activities include fishing, horse riding and sloe gin making.

Named after their former owners, The Great Western Grill specializes in local produce, offering aged Dartmoor beef and fresh coastal fish, while Smith’s Brasserie presents a selection of delectable Mediterranean-inspired dishes and pub classics, complemented by a well-stocked bar.

Right on the doorstep lies 368 square miles of wilderness, sprinkled with Stone Age stone-hut circles, ancient clearings, moorlands blanketed in heather and roamed by wild horses, and timeless villages. A 20-minute stroll along a forested river leads to North Bovey, a picturesque 13th-century thatched village, or a 15-minute drive takes you to Chagford, a town renowned for its culinary delights.

Bovey Castle stands as a testament to timeless elegance and captivating history where nature and beauty converge.

DARTMOOR NATIONAL PARK

Although we have reviewed this hotel before, Le Manoir has etched itself into the hearts of countless guests over the years.

This 15-century manor house in the picturesque village of Great Milton was originally built by William Radmylde and has been extended and rebuilt over time. It’s grounds, orchard, fishponds, and dovecote have been maintained meticulously. The house being quintessentially English with cosy fireplaces, antique furnishings, and floral accents.

In 1984 French Chef, Raymond Blanc transported Le Manoir into a culinary haven. With his vision for gastronomy, gardens, produce and culture converging. It quickly gained worldwide acclaim for its elegant rooms and exception cuisine and as testament to this they hold 2 Michelin stars together with a Michelin Green star that was awarded in 2020 for its pioneering efforts in sustainable garden gastronomy. Over the years, 34 Michelin-starred chefs have trained here, including culinary luminaries like Heston Blumenthal, Marco Pierre White, and Michael Caines.

In 2018, luxury group LVMH acquired Belmond, further elevating its prestige and this year marks its 40th anniversary and they have been holding special events and culinary experience to highlight their commitment to excellence.

MANOIR AUX

BELMONT LE QUAT’SAISONS

A HAVEN WHERE GASTRONOMY, GARDENS, AND CULTURE COME ALIVE, A FEAST FOR THE SENSES AND A RETREAT FOR THE SOUL.

In 1991 the Raymond Blanc Cookery School was opened. Harvesting from garden to table all fresh ingredients they used has led to the opening of the Gardening School, a haven for those with green fingers.

The rooms still exude timeless charm each one elegantly appointed combing classic design with modern comforts, luxurious bedding, and picturesque views of the gardens. Being committed to sustainability and minimizing waste, they have a zero-landfill policy, and all amenities are 100% recycled. The guests are even encouraged to take the non-reusable toiletries home.

As to the future, a £36m investment program to add more guest accommodations, a new spa and bistro whilst remaining a beacon of luxury hospitality.

TIPPING TO DO OR NOT TO DO? THAT IS THE QUESTION!

For many Brits, tipping in a restaurant happens when the meal and service have met their expectations. However, navigating tipping customs abroad can indeed be a puzzling and expensive experience. As with many who choose to leave a tip as a courteous gesture, the guidelines regarding the appropriate amount and whether it’s obligatory can be unclear.

We all know that in the US, gratuity is widely anticipated, especially in places like New York, where waiting staff are often dependant upon tips to supplement their wages. However, in the UK tipping remains largely at the discretion of the diner, and it should be that no one will frown upon a person/party that chooses to pay the bill without adding a penny more unless a service charge has been included.

Travellers planning their business trips/holidays will be relieved to discover that this potential awkward situation is not universal and

in some countries, it is frowned upon and considered an insult if you leave extra money on the table.

HERE ARE SOME COMMON MYTHS RELATED TO TIPPING:

Tipping everywhere is the same Tipping varies significantly from one country to another. It is essential to research when and whom to tip so as not to insult.

Tipping is always mandatory

It is not obligatory everywhere and some cultures do not expect to be tipped.

Tipping is based on percentage only A fixed amount or rounding up is more appropriate.

Tipping for bad service is mandatory Tipping should reflect the quality of the service and you should not feel obligated to tip if the service is poor.

Tipping the owner or manager

The misconception is that the tip always goes to the server. Some places pool or share their tips among the staff. It is not considered impolite to ask this question.

Tipping in all situations

Tipping varies from country to country. The misconception is to tip everyone your encounter from taxi driver, Hotel staff and tour guides. Try to avoid over or under tipping. Although

they will never refuse this, the idea of tipping is to reward good service.

THERE ARE COUNTRIES THAT DISCOURAGE TIPPING, AS THIS MAY CAUSE OFFENCE!

ASIA

China Tipping is not common.

Japan Tipping is not part of Japanese culture; it’s neither expected nor necessary.

South Korea Tipping isn’t customary, and some establishments may even refuse tips.

Singapore Whilst you can tip if you want, it’s not obligatory, especially since many restaurants add a 10% surcharge to the bill.

Hong Kong, Thailand, Philippines, India, Nepal, Sri Lanka and many other Asian countries, tipping is generally not part of the local culture.

MIDDLE EAST

Iran, Saudi Arabia, United Arab Emirates, Qatar, Kuwait, Oman, and Bahrain: Tipping is not expected as service charge is often included in the bills.

AFRICA

Tipping is not part of common practice on this continent.

EUROPE

Switzerland Judgement is advised but not customary, although appreciated.

Scandinavian countries Tipping is not expected.

Rest of Europe Service charges are added to bills and tipping is not expected but never refused.

REMEMBER, TIPPING IS TO REWARD, NOT FOR PUTTING UP WITH POOR CUSTOMER SERVICE!

HOTEL ETIQUETTE

UNDERSTANDING WHAT ITEMS YOU MAY OR

MAY

NOT TAKE WITH YOU

It is always nice to have a small memento of your holiday to bring home whether it be a magnet or snow globe but there is always the odd person who goes too far! These particular souvenirs are not so much what you buy from the local souvenir shop but more a little keepsake found in a hotel room.

People may take items for various reasons. Some individuals might feel entitled to take certain items because they believe this is covered in the cost of their and justifies taking. In some cases, the thrill of taking something without permission or the desire to have a piece of the luxury experience at home could also be motivating factors.

It is important to know which items you can take, and which are off-limits.

ITEMS YOU CAN TAKE:

coffee, creamer, sugar, and tea are complimentary.

ITEMS YOU CANNOT TAKE:

• Towels and Linens: Sheets, towels and blankets are meant to stay in the room.

• Stationary: Pens, notepaper, and postcards often contain the hotel’s logo and considered free advertising.

• Slippers: Usually disposable and for a one time use only.

• Coffee and Tea: Packets of

• Toiletries: Shampoo, conditioner, soap, and body lotions are typically provided for your use.

• Robes: Unless specifically stated as a gift.

• Electronics: Items like hairdryers, irons and clock radios are the property of the hotel.

• Décor: Painting, lamps, and other decorative items are not to be removed.

If you’re ever in doubt about whether an item is complimentary or not, it’s best to ask the hotel staff to avoid any potential charges to your bill, a fine or even criminal charges. Enjoy your stay and the complimentary items but leave the rest for the next guests.

DISCOVER

IL PELLICANO, WHERE TUSCAN LUXURY MEETS HISTORICAL SPLENDOUR TIMELESS CHARM

Tucked away in the secluded inlets of Monte Argentario along Tuscany’s Argentario Coast, Il Pellicano was born from a 1960s romance between an American socialite and a British aviator, who fashioned their own intimate sanctuary. Once frequented by Hollywood elites and society’s crème de la crème, evolved into the esteemed hotel “Il Pellicano” in 1965, opening its doors to a wider circle of guests seeking its exclusive allure.

Slim Aarons, celebrated for his enchanting snapshots of Il Pellicano, epitomizes the ‘Dolce Far Niente’—the art of blissful idleness. His imagery elegantly encapsulates the relaxed opulence of the elite in their heyday.

In 1979, Roberto Sciò was captivated by its charm acquired it, preserving its inviting ambiance. Now, under the guidance of his daughter Marie-Louise Sciò, the Creative Director

and CEO of Pellicano Hotels Group, the property flourishes with her distinctive blend of effortless elegance. It’s 47 rooms and suites epitomize subtle opulence, featuring private balconies and air conditioning to ensure a stay of utmost comfort and sophistication. The ambiance is a seamless blend of Tuscan homeliness and contemporary sleekness, all under the watchful eye of Marie-Louise Sciò, who personally

selects each detail and design philosophy embraces ‘sprezzatura’, an Italian term for effortless grace.

Enhancing the guest experience further with its exclusive line of bath products. With names like ‘a warm summer breeze’ or ‘windswept hair’, add a touch of luxury to the hotel’s sleek and contemporary bathrooms, making for an indulgent stay.

Dining at Il Pellicano is a crowning experience, where Michelin-starred gastronomy from Chef Michelino Gioia meets the alfresco charm of Pelligrill, savour an aperitivo or select from a vast array of wines.

Guests can relax by the heated sea-water swimming pool or rejuvenate at the spa with a sea view. Explore the private rocky beach and the Tuscan Archipelago.

The hotel’s understated opulence has been a magnet for stars like Harry Styles and Olivia Wilde, and even Charlie Chaplin. Its charm is in the privacy and exclusivity it offers, making it a jewel in the crown for those seeking a serene escape from the limelight.

It’s a place where luxury is not just felt but lived. Whether you’re seeking a romantic getaway, or simply a moment to breathe in the beauty of Italy, Il Pellicano promises an unforgettable escape into the heart of Tuscany’s charm.

WHAT IS MORE LUXURIOUS THAN STEPPING INTO A PAIR OF THOSE INFAMOUS RED SOLED SHOES YOU MAY ASK – WELL IT HAPPENS TO BE THE VERMELHO MELIDES BOUTIQUE HOTEL!

The rooms offer balconies or terraces overlooking or leading to the pool and the second-floor suites feature walls are adorned with frescoes all hand painted by Athens-born painter Konstantin Kakanias.

MELIDES

CHRISTIAN LOUBOUTIN’S FIRST HOTEL THE VERMELHO

The Vermelho is legendary shoemaker Christian Louboutin’s first hotel and he has captured the essence of his eclectic character in this 5* star hotel even the name Vermelho means red in Portuguese. Christian Louboutin has a longstanding love of Portugal and the Melides area in particular, spending weeks living and taking inspiration from the local creative community, cultural and beauty to design some of his collections.

From the moment the property comes into view with its palette of powder blue and white walls, ornate chimneys and sloping roofs, the big reveal is behind those large wooden doors steeped in history where you step into boutique luxury combining both of Spanish and Alentejo traditional design but interlaced with a little French and Egyptian elements as a tribute to his roots and of course his signature pop of colour. Every space has been

designed to stimulate the senses and is described as “A place like no other for people like no other”.

Louboutin is very lucky to have good and talented friends who have helped with his vision bringing a home from home ambiance but with ultimate luxury. From distinctive rare works of art, decadent soft furnishings, all handpicked by Christian himself and most of which are from his own private collection gained through his extensive travels.

There are in total 13 rooms, all decorated in their own unique style, ranging from 40m² to 84m² and start around £387 per night depending on the season. The rooms are all alluring and decorated completely differently so they have their own personality and individuality. With hand painted tiles from Azulejos de Azeitão’s workshop nearby, to Murano glass style lamps, seashell reading lights and the most comfortable beds and armchairs you could possibly want.

The hotel’s facilities include an Indian lounge where you can relax or meet with other guests and a restaurant called Xtian. During the day Xtian offers bistro-style dining using traditional Portuguese cooking techniques with a twist of international flavours and seasonal produce all served on handmade artisan tableware. At sunset Xtian turns into a candlelit Melides restaurant oozing charm and elegance. No restaurant would be without their signature dish and of course theirs happens to be a red dessert.

It is a stunning and quirky hotel, not recommended for children, with so much character that you need to go back to make sure you haven’t missed a thing the first time round.

E-ZONE HOTEL

Nestled in the bustling city of Osaka, the e-Zone hotel stands as a unique haven for gaming enthusiasts and now up and coming digital nomads alike. Known as Japan’s first hotel dedicated to esports, e-Zone offers an immersive experience that goes beyond the traditional lodging expectations.

e-Zone, the pioneering Esports hotel, launched in 2020, catapulting the hospitality sector into the digital era. Born out of the burgeoning esports movement in Asia, and Japan in particular, where gaming transcends mere amusement to become a cultural staple, this establishment is a tribute to the forward-thinking ethos that defines Osaka’s cityscape.

Captivating guests with its innovative concept: a comprehensive gaming haven where enthusiasts can engage in play, live streaming, and rest without

ever leaving the premises. Equipped with more than 70 top-tier PCs, complete with all the necessary streaming and gaming software, the hotel is designed to appeal to both dedicated and casual gamers alike. Its strategic proximity to well-known attractions, coupled with its unique capsule-style lodging, makes it an intriguing and practical choice for visitors.

e-Zone offers a diverse range of accommodations to suit every gamer’s needs. From standard cabins in gender-specific dormitories to private rooms with

twin or quadruple beds, each space is outfitted with high-quality gaming setups. The inclusion of air conditioning and essential comforts guarantees a pleasant stay. For those desiring solitude for their gaming marathons, premium cabins and private rooms provide the perfect sanctuary.

Celebrated in reviews for its outstanding amenities, especially the complimentary Wi-Fi and inviting shared lounge. The hotel’s cleanliness and comfort are consistently praised, providing a serene retreat for guests to unwind after intense gaming sessions. The staff’s warm hospitality and the hotel’s excellent value for money have established e-Zone as a top recommendation for those seeking to combine their passion for gaming with the comforts of contemporary lodging.

It’s an experience that resonates with the pulse of the digital era. Whether you’re a gaming aficionado or simply curious about this subculture, e-Zone welcomes you to an environment unlike any other.

ANANTARA

ULUWATU BALI RESORT

A LUXURIOUS CLIFFSIDE SANCTUARY LOCATED ON THE SOUTHERN TIP OF BALI, INDONESIA

The resort is known for its stunning ocean views and contemporary Balinese design.

Perched on a dramatic cliffside, offering an infinite vista of sky and sea. The terraced architecture ensures that ocean views can be enjoyed from every angle, whether you’re dining, swimming, or simply relaxing. The resort’s history is tied to the Anantara brand, which is part of the Minor Hotel Group. The group is known for its collection of luxury hotels and resorts across the globe.

Upon arrival, guests receive a hospitable greeting that embodies the resort’s dedication to opulence and attentive service. The offering of a chilled welcome beverage, a soothing towel, and a tailored check-in process ensures a seamless transition into relaxation, making the resort feel like an extension of your own personal suite.

The 73 suites, pool villas, and penthouses at the resort are crafted to provide an indulgent blend of comfort and luxury, infused with the en-

chanting allure of Balinese culture. Each accommodation is a testament to contemporary Balinese style, featuring intricate wooden carvings and sleek, minimalist architecture. Traditional craftsmanship is evident throughout, with options ranging from serene garden views to expansive oceanfront vistas, complete with balconies, Jacuzzis, or private pools for a truly immersive experience.

Visitors to Anantara Uluwatu are treated to an array of facilities, a cascading oceanfront swimming pool alongside an infinity pool, a fitness centre, and a spa that provides yoga, meditation, and lessons in traditional Balinese dance. Additional offerings include a picturesque cliffside wedding chapel, classes in batik painting, and cocktail crafting. For those seeking a more laid-back experience,

simply unwind, soak up the stunning vistas, and immerse yourself in the peaceful luxury of the resort.

The Anantara Uluwatu Bali Resort is surrounded by a variety of dining options to suit any palate. From authentic Japanese, Mediterranean delicacies, private dining room, and the stunning panoramic dining experience at the 360 Rooftop restaurant, SO many choices.

The resort’s shuttle bus service is at your disposal to explore the areas secluded beaches, majestic clifftop temples, or renowned surf spots for the adventurous at heart. The staff’s unparalleled service ensures a homely atmosphere where every request is met with a can-do attitude, offering in-room BBQs or private cooking classes with a rare refusal.

In summary, Anantara Uluwatu Bali Resort is a destination that offers a perfect blend of modern luxury and Balinese tradition, making it an ideal choice for travellers seeking a peaceful retreat with stunning ocean views and top-notch facilities.

SAN FRANCISCO A FUSION OF HISTORIC CHARM PROPER HOTEL

AND MODERN LUXURY

Nestled in the heart of San Francisco’s vibrant Mid-Market district, this historic building dates to 1904 and designed by Albert Pissis, a visionary in blending grandeur of yesteryear with contemporary luxury.

The San Francisco Proper Hotel emerges as a beacon of modern sophistication housed within a historic Beaux-Arts building. Now under the ownership of the Proper Hospitality band which was co-founded by Brian De Lowe.

The hotel’s design, headed by Kelly Wearstler, pays homage to San Francisco’s eclectic past. Guests are greeted by artful blend of styles offering a visually stunning environment. Wearstler’s touch combines vintage European furniture, geometric shapes and a ka-

leidoscope of colours that reflect the city, including incredible views from the rooftop inviting you into a vibrant stage and as the hotel says “it is quite simply Proper”

The 131 rooms and suites are a testament to bespoke comfort, with handmade Aireloom beds and mattresses from California, all dressed in Italian linen with each room uniquely designed and a curated minibar stocked with locally sourced snakes and bottled cocktails and all modern amenities including noise-proofing, Walk in showers with Aesop bath amenities.

With restaurants and bars all under one roof, presided over by Michelin-star chef Jason Fox. There is Charmaine, the rooftop with views of the city, Villon for breakfast or business lunch, and a one of a kind tasting menu at Gilda’s Salon. Whether grabbing a quick coffee, lingering over a meal at Eater SF’s “Restaurant of the Year” or indulging in a cocktail while taking in the majestic views of the city by the Bay, we’ve got your tastebuds “Properly” covered.

Promoting wellness with morning works out in the gym to event planners and meeting rooms the “Proper Concierge” are available to help with anything.

Being in the middle of the vibrant Mid-Market district, the hotel provides easy access to some of the city’s most dynamic neighbourhoods and attractions including walking distance from Union Square shopping centre, theatres, museums, and galleries. Metro light rail, War Memorial Opera House and the Civic Centre the location is perfect as in the heart of San Francisco.

This is one of San Francisco’s newest destination hotels to open in over a decade and has quickly garnered a reputation for excellence and its high standard of service ensures guests needs are met with care and attention who unique offerings makes it a standout option for travellers seeking a “proper” San Francisco experience.

THE 8 BEST BUSINESS-CLASS SEATS IN THE WORLD

AIRLINES ARE ALWAYS UPDATING THEIR SERVICES, ESPECIALLY IN THE RENEWED COMPETITION TO HAVE THE BEST BUSINESS-CLASS SEATS AND AMENITIES.

1. QATAR AIRWAYS QSUITES

Since the introduction of its much-lauded Qsuite, Qatar Airways has endeavored to put them on many of its long-haul routes, including flights from Doha to the U.S., Europe, and Asia. As for the Qsuites themselves, each one has its own closing door for privacy in flight. Qatar Airways also designed certain center seats to be combinable into two- and four-person blocs (and double beds in some cases), so that families or colleagues traveling together can enjoy spaces for socializing and co-working.

2. DELTA ONE SUITES

Delta was actually the first U.S. airline to unveil designs for an all-suites business-class cabin, and those suites are now flying on many routes. The most innovative feature of Delta One Suites is the closing doors. Although they just reach the top of the seat, the doors still provide a tangible sense of seclusion during the flight, shielding passengers from activity in the aisle. Like Delta’s older business-class seats, Delta One Suites are laid out in a staggered, front-facing 1–2–1 pattern so that every passenger has direct aisle access. The seats have memory-foam cushions for a comfortable ride, are 21 inches wide, and up to 81 inches long in lie-flat mode. They also feature fun touches like customizable lighting and Do Not Disturb indicators.

While many airlines are cutting first class cabins in favor of business class, the good news is that fliers are seeing more premium perks than ever before. From suite-style seats with closing doors and designer bedding, to menus created by celebrity chefs and chic amenity kits stuffed with beauty products, flying in business class is a delight.

Of course, all that luxury comes at a cost. Many international business-class tickets price upwards of $5,000 round-trip from the U.S., and top $10,000 in some cases. But if you have airline miles, or credit card points that transfer to frequent-flier programs, you can experience all this high-altitude extravagance without paying sky-high fares.

Here are eight of the best business-class seats currently available, and how you can use points and miles to fly them for (nearly) free. We picked these not only for the seating options and amenities, but also based on award availability and the number of routes on which they are in service.

3. SINGAPORE AIRLINES

Although Singapore Airlines’ first-class suites are the stuff of legend, the experience in business class is nothing to turn your nose up at. Laid out in a 1–2–1 arrangement, Singapore’s business-class seats feel ultra-wide, at up to 30 inches across. They recline to lie-flat beds measuring 78 inches, which the Balmain-clad flight attendants will make up for you with two pillows and a duvet. On the airline’s newer A380s, the center seats can even be turned into a double bed of sorts so you can cuddle with a travel companion. But if you’re traveling solo, don’t worry, there are privacy partitions. Don’t go to sleep too quickly, either, or you’ll miss out on meals created by the airline’s “International Culinary Panel” of chefs, including kaiseki master Yoshihiro Murata and a new partnership with Golden Door Spa for nutrition and wellness-focused menus.

4. AMERICAN AIRLINES

All of American’s widebody jets feature seats in a popular reverse-herringbone 1-2-1 layout. Each seat is 26-27 inches wide with the armrest down, and reclines to form a flat bed that reaches between 78-79 inches.

5. UNITED POLARIS

Although United had been slow to roll out its hyped-up Polaris business-class concept since it was first revealed in June 2016, the airline is almost finished. Polaris seats are plotted out 1-2-1. Seats in the center section are alternately closer together or farther apart from one another, so pay attention to your placement if you have a preference there. Each Polaris seat is up to 23 inches wide and 78 inches long in bed mode, and features luxe amenities like fluffy Saks Fifth Avenue bedding and cooling gel pillows.

6. QANTAS BUSINESS SUITE

Although they don’t have closing doors, Qantas’s seats do maintain a modicum of privacy thanks to a staggered 1–2–1 layout where seats are separated from one another and from the aisle by sizable screens. The large footprint also helps—each seat is up to 24 inches wide and 80 inches long in bed mode with a 16-inch TV screen. Recent updates to Qantas aircraft are bringing its new business class to more planes, and on the Airbus A380, business-class passengers gain access to a shared lounge space to relax or work.

7. JAPAN AIRLINES SKY SUITES

JAL currently operates flights from Tokyo to 10 U.S. airports as well as Guam, not to mention dozens of other international destinations. It’s also one of a handful of carriers that opted for a style of business-class seat dubbed the Apex Suite. Although they are configured in a 2–2–2 or 2–3–2 pattern, the seats still feel extremely private because they are staggered so that passengers are not sitting right next to one another. There are also thick personal dividers between seats. With those up, you might not even see your neighbour for the whole flight.

8. CATHAY PACIFIC

While not the most exotic of business-class products, Hong Kong-based Cathay Pacific offers one of the most dependable options. It is laid out in a 1-2-1 configuration offering privacy as well as the traditional amenities of a toiletry-stocked amenity kit, large swiveling entertainment screen, and multi-course dining. The fully flat beds are a favorite of frequent fliers.