BOPBN shines a spotlight on Rotorua, a region of lakes, culture and more Page 5
TALK OF THE TOWNS Finalists revealed in the prestigious Tauranga Business Awards Page 8 SET TO THRIVE IN ‘25? If James & Wells’ predictions ring true, 2025 could be a cracker! Page 11 OF TAXES & TINSEL Christmas giving may come with strings attached, Deloitte explains Page 13
> SUMMER HOLIDAY ISSUE
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Rotorua pumping, Pulse reveals
Economic optimism is on the up and up, a recent report suggests. The latest biannual Rotorua Business Pulse Report indicates strong confidence among business leaders who expect the economic situation to improve over the next 12 months.
Serving as a ‘key barometer’, the Rotorua Business Pulse survey and report is run by RotoruaNZ and the Rotorua Business Chamber.
Responses from 99 business owners, CEOs and GMs, revealed that 52 per cent used ‘growth’ or ‘recovery’ as a single word to describe Rotorua.
“We’re encouraged to see growing confidence among Rotorua’s business leaders, with positivity around profitability and an optimistic outlook on business growth in the coming year,” RotoruaNZ chief executive Andrew Wilson said. “The survey results highlight that our local businesses are pushing forward, despite challenges, with rising organisational morale and strategic focus leading the way.”
However, finding skilled staff and addressing barriers related to housing and air connectivity continue to be pressing concerns, he added.
“RotoruaNZ is committed to working alongside our business community to enhance our city’s reputation and address these issues to ensure Rotorua continues to be an attractive, sustainable hub for both business and talent,” Wilson said.
Businesses have adapted positively since early 2024, Paul Ingram from the Rotorua Business Chamber added.
“The latest Business Pulse survey once again highlights the resilience of Rotorua businesses. Since the March survey, a high proportion of participants have progressed [their] business strategies, built team culture and developed policies for carbon emissions and inclusion of Māori culture.”
Key findings
• Business confidence across most indicators is positive, with confidence in achieving
profitability growing strongly to reach double digits for the first time and, with inflation easing, the affordability of doing business continues to improve
• More than 25% of respondents are most positive about their organisational culture, and 25% about their business strategy. Almost half of the respondents commented that they were positive about a strong summer tourism season
• Geopolitical instability, including tensions in the Middle East and the possibility of tariffs
being imposed by the USA, was listed as the second-ranked challenge after finding skilled workers
• Businesses are increasingly likely to have policies for reducing carbon emissions and to incorporate Māori cultural elements into their business
• A perception that Rotorua has a poor reputation and lack of quality housing are key barriers in attracting talent to Rotorua. Almost half of the respondents rated Rotorua schools as ‘good’, however one
fifth of parents with intermediate to high school-aged children send them to integrated or private schools outside the district
• The most common theme of final, unprompted comments was ‘airport travel issues’. Respondents who expanded on this noted issues they face in using Rotorua Airport for business travel as: poor schedule times, frequent cancellations and prohibitive costs
The latest Business Pulse Report is accessible in full online via www.rotoruanz.com.
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In case you missed last month’s edition
WHY OH WHY?
Ibegan visiting South Korea just before the country hosted its first Olympic Games in 1988. There were already signs of building and renewal projects underway across the capital, Seoul, a practice that has exploded in the decades since.
Since the successful export of South Korea’s globally successful pop music industry, the country now has a, surprisingly, wide recognition factor amongst non-Asian music fans.
Public demonstrations
Back in the 1980s, I filed my news reports through an international news agency. At the time, I was struck by a lingering waft of teargas that clung to the media ID clothing reporters wore to cover potentially dangerous public demonstrations. These eventually evolved into a less fractious, more occasional, but still powerful form of standoff. Indeed, the so called ‘candlelight’ public
demonstrations, with hundreds of thousands of protestors, led to the ousting of Park Geun-hye, then president of South Korea, in 2017 – she was impeached following a political scandal.
Park was the daughter of Park Chung Hee, who served as president from 1962 until his assassination in 1979. Authoritarian rule had prevailed in the country for all but one year since its founding in 1948, but public outcry and widely supported demonstrations saw an end to authoritarian rule and the formation of the Sixth Republic in the late 1980s.
Since its early days, South Korea emerged as one of the strongest Asian tigers and as a leading trading and manufacturing country. It is currently considered a regional power in East Asia and a developed country with an economy ranked as one of the world’s largest by nominal GDP. Its trade and political relations with New Zealand are considered excellent.
So, what did South Korea’s president, Yoon Suk Yeol,
expect to gain by his recent and abrupt announcement of martial law and equally abrupt removal just a few hours later? It was clear there was no support for the move even by the majority of his own party. Yoon has cited opposition obstructionism over government budgets as one justification for his brief martial law decree, but his explanation seems unconvincing.
In everything from trade to budgets, South Korea is now struggling to contain the fallout from president Yoon’s shocking martial law stumble.
The USA is a long-time ally and supporter, but the political explosion has created problems just as the government was readying to manoeuvre its way through to a new future working with president-elect, Donald Trump.
As this issue of Bay of Plenty Business News went to press, South Korea’s presidential administration was facing criminal investigation and the final outcome of Yoon’s saga remained unclear.
This all impacts us as
David Porter
South Korea is currently New Zealand’s sixth largest trading partner, according to 2023 figures, with major exports to South Korea including dairy, aluminium, wood, fruit and meat.
Former South Korean trade minister, Yeo Han-koo, previously worked with the Trump and Biden administrations. He said he was worried about a power vacuum, most problematic when his government should be working with industries to prepare responses to Trump’s plans, which could directly impact South Korea’s export-reliant economy.
“Considering the tariff disruption expected under the Trump administration, strong government leadership and bold policy action are needed,” he said. “But [South] Korea is in turmoil.”
Rotorua – let the good times roll!
A land of lakes and culture it may be, but Rotorua has so much more to offer locals and visitors to our region than geothermic wonders and indigenous heritage, especially during the summer months.
When tourists come to town and inject much needed currency into the Rotorua economy, businesses large and small feel the benefits. In return, tourism ‘hot spots’ deliver much for these most welcome guests to write home about.
Among the most popular attractions is the Skyline Gondola. A short trip up Mount Ngongotahā, which reveals splendid scenic views of the city and its surrounds, can then be followed by a quicker trip down on its famous luge.
A wander around Whakarewarewa Thermal Village’s hot pools is practically par for the course – for gals and geysers! – when visiting Rotorua, as is catching at least one or two cultural performances, on show at Whakarewarewa as well as numerous other locations. Adventure seekers will find
plenty of thrills. Velocity Valley features bungy jumping, its infamous Freefall Xtreme and more adrenaline-inducing rides.
After an active day, there’s no better way to relax than at one of Rotorua’s numerous thermal baths. Whether experiencing a heavenly dip at Hell’s Gate, a leisurely soak at the Polynesian Spa or plunging in at Wai Ariki Hot Springs, visitors will soon feel their cares melt away.
It’s one of New Zealand’s most rockin’ cities, but Rotorua is also more than just a little bit country. At the Agrodome there’s always a good yarn being spun with farm tours and demonstrations including wool spinning, shearing and dog trials all on offer. However, the Rotorua Heritage Farm tour is also well worth a visit.
Proof that Kiwis care about kiwis, the National Kiwi Hatchery displays conservation of our
national bird in action.
Ready, ‘jet’ set… go! Whether by duck boat or jet boat, exploring local waterways delivers more than just ‘surface appeal’. Whether whitewater rafting down local rivers or taking a less rapid ride, kayaking across Lake Rotoiti and through the glow worm caves, Rotorua provides many ways to have fun out on the water.
For those looking to set the bar a little ‘higher’, various helicopter tours provide passengers with inspiring views of the region. However, those who’d prefer to stay just a little closer to the ground will find the Treewalk is a good option.
AIR NZ GROUNDS LOCAL FLIGHTS
Minor changes to Air New Zealand’s schedule could cause major issues for local travellers. A reduction in daily flights between Rotorua and Wellington has ruffled some feathers, however new overnight flights will improve connections with Auckland.
Changes to the domestic and regional schedule have been instigated by lower demand, particularly among corporate and government customers, the airline’s Scott Carr advises.
“Like other airlines in Aotearoa, our domestic business continues to be impacted by challenging conditions, including high operating costs and soft domestic demand,” he said.
“As a result, we’ve made some changes to our services in the areas where we are seeing the most impact from less flying. We understand these changes will affect some of our customers’ upcoming travel plans and as always, we’ll work with everyone impacted to rebook their travel.”
A walk along elevated paths and platforms provides a unique view of this attraction’s redwoods, some of the tallest timber in the world.
With so much to see and do in Rotorua, it can be tricky know ing where to start. So, before diving in, it’s best to log on to www.rotoruanz. com for more infor mation regarding these and many more attractions.
The changes, which impact other routes as well, will be applied between February and June, resulting in a two per cent reduction in the number of seats overall. Carr confirms services may resume following a mid-year review.
“These reductions not only allow us to more appropriately respond to the level of demand we are experiencing, but they also give the airline a small amount of resilience to improve recovery options in the event of a flight disruption on our regional network. We will continue to monitor domestic demand and will review the schedule from July onwards closer to the time.”
Experience Te Puia
In summer, the steam of Whakarewarewa Geothermal Valley is magical as the setting sun illuminates it. You’ll discover nature, culture, and connection at Te Puia – a place that changes you.
Located in the heart of Rotorua, Te Puia combines Māori culture with awe-inspiring geothermal wonders. Home to the New Zealand Māori Arts and Crafts Institute and the iconic Pōhutu Geyser, Te Puia offers an unforgettable experience steeped in heritage, natural beauty, and artistry.
One of Te Puia’s highlights is its geothermal landscape, featuring bubbling mud pools, steaming vents, and the magnificent Pōhutu Geyser, the Southern Hemisphere’s largest active geyser erupting up to 30m high around 17 times a day.
Te Puia also provides a deep dive into Māori culture and traditions. Visitors can witness master carvers and weavers at work, preserving the art forms of wood, stone and bone carving and weaving. Guided tours by fifth and sixth generation guides, provide personal touches and storytelling, as well as whakapapa connections to the whenua.
The Kiwi Conservation Centre offers a rare chance to see New Zealand’s iconic but elusive kiwi bird, with a new baby kiwi having been born in November called
Manawa you can see. With its blend of cultural heritage and natural wonders, Te Puia is a must-visit destination that showcases the essence of Rotorua and the spirit of New Zealand.
Te Rā + Haka: Guided tour of Te Whakarewarewa Geothermal Valley, Kiwi Conservation Centre, New Zealand Māori Arts and
Crafts Institute, plus a pōhiri and cultural performance with kapa haka performers.
Te Pō: Our world-class evening experience. Indulge in a hāngī buffet dinner while overlooking our geothermal wonderland from Pātaka Kai. Experience a pōhiri before sitting in our wharenui and seeing history and
at Pātaka Kai. Savour Māori-inspired dishes featuring locally sourced produce in a hāngi buffet lunch or dinner, which includes fresh kai moana and desserts.
WAITANGI DAY 2025
Get ready to celebrate Waitangi Day at Te Puia on 6 February. Join us on Rotowhio Marae for:
• Scenic train rides through Whakarewarewa Valley to see Pōhutu Geyser in action.
• A kai marketplace
• Get involved in Pā activities such as Tītī tōrea (stick games), Poi and Haka lessons.
• Expand your knowledge with wānanga Te Tiriti o Waitangi.
• Cultural performances.
traditions come to life through a powerful cultural performance including waiata, haka and poi. Finally, see Pōhutu Geyser illuminated at night while sipping on a hot chocolate.
Pātaka Kai Restaurant: Experience breathtaking views of the magnificent Te Whakarewarewa Geothermal Valley when you dine
• Taonga Market with contemporary Māori artists.
• See New Zealand Māori Arts and Crafts Institute wood carving, stone and bone carving and weaving.
• The kids can have fun with the bouncy castle, face painting, crafts and story time sessions.
Nestled in the heart of Rotorua, New Zealand’s geothermal wonderland, the 3D Trick Art Gallery offers a unique, interactive experience that’s as fun as it is artistic.
This one-of-a-kind attraction combines imagination with artistry, inviting visitors to step into a world where two-dimensional paintings come alive through clever illusions and perspective tricks.
Perfect for families, couples, and adventurers, the gallery is a must-visit for anyone looking to add a whimsical touch to their Rotorua adventure.
The 3D Trick Art Gallery features over 50 large-scale artworks
that span a variety of themes.
From fantasy landscapes to iconic landmarks, every piece is meticulously designed to create optical illusions that make you feel like part of the scene.
Whether you’re scaling the walls of a towering cliff, balancing on a narrow beam above a cityscape, or being chased by a dinosaur, the gallery’s immersive environments promise endless photo opportunities.
Unlike traditional art galleries, this one encourages interaction – touching, posing, and even pretending to escape from the clutches of a giant monster are all part of the fun!
One of the highlights of the gal-
lery is its Kiwi-inspired section, which showcases New Zealand’s rich culture and stunning natural beauty.
You can strike a pose on the Sky Tower’s shattered glass walkway, feel the thrill of AJ Hackett’s bungy jump over the Shotover River, or perch atop the South Island’s famous Apple Rock. Whether you’re escaping a dinosaur or balancing on a cliff’s edge, every corner promises unforgettable photo opportunities.
The gallery is designed to cater to visitors of all ages. Young children will delight in the playful scenes, while teens and adults can experiment with creative photography to capture the perfect shot.
Friendly staff members are always on hand to offer tips on how to position yourself for the best angles and to ensure you make the most of your visit.
A visit to the 3D Trick Art Gallery isn’t just about snapping fun photos — it’s also an opportunity to marvel at the artistry and ingenuity behind each piece.
The talented team of artists uses techniques like trompe-l’œil (a French term meaning “deceive the eye”) to create depth and dimension in their works.
It’s a fascinating blend of traditional painting skills and modern creativity.
Located within Rotorua’s vibrant tourist hub, the 3D Trick
Art Gallery is easy to access and conveniently situated near other popular attractions like the Skyline Rotorua and Rainbow Springs.
It’s an excellent addition to any itinerary, offering a memorable experience that will leave visitors laughing, smiling, and sharing their photos long after the visit is over.
Whether you’re an art enthusiast, a social media aficionado, or simply looking for a fun family outing, the 3D Trick Art Gallery is an experience you won’t want to miss. Come with your camera ready and prepare to be amazed as you step into a world where art and imagination collide.
Ready to step into a world of illusion and creativity? Visit the 3D Trick Art Gallery in Rotorua for an unforgettable adventure! Grab your camera, strike a pose, and create memories that will leave everyone amazed. Perfect for all ages, it’s the ultimate destination for fun, laughter, and jaw-dropping photos. Book your tickets today and let the magic begin!
Tauranga business’ Sense-ible move
From a new Tauranga facility Bovonic will better meet farmer demand while driving international expansion, the company’s founder expects. Based on Kiriwehi Street, Omanawa, new premises will allow the agritech company to commercialise the production of its mastitis detection technology, QuadSense.
“This milestone is just the beginning,” company founder, Liam Kampshof, confirms. “Our vision is to make QuadSense as indispensable to dairy farmers as automatic cup removers! It’s about creating technology that’s simple, affordable, and truly valuable.”
As product assembly will remain in house, quality control will be maintained while achieving significant cost savings and offering affordable prices, he says.
“Keeping our final assembly in
house has been a game changer. It allows us to maintain absolute control over product quality, which has always been our top priority.
These are also the first premises we’ve had with windows – natural light makes a big difference after spending years tinkering away in dark sheds!”
Launched at Fieldays, QuadSense is designed to deliver such benefits as reduced bulk somatic cell counts, improved herd health and time savings for dairy farmers.
“I started with a prototype made from a Bunnings pipe and a 3D-printed sensor. We tested the concept at Fieldays and had 150 farmers sign up. That early validation gave us the confidence to move forward. Here we are, just a few years later, with more than 1,000 units installed.”
Farmer feedback has been integral to Bovonic’s success,
WEED RATES HIGH IN WORKPLACES
We may all enjoy the silly season, but indulging in certain festive spirits is a practice best kept away from the shop floor, The Drug Detection Agency (TDDA) warns.
TDDA’s new Imperans Report aims to provide Australasian employers with an analysis of drug and alcohol usage among employees. Employers will then be better placed to engage in proactive workplace risk management.
Delivering more than 250,000 drug tests per year in New Zealand and Australia, TDDA screens for a wide range of substances. Tests undertaken between July 1 and September 30 saw 4.55 per cent return positive results.
It may have been prevalent long before the swinging sixties, but THC remains the most popular drug choice for Kiwi workers, accounting for 72.9% of cases, closely followed by amphetamine-type substances (34.2%). Opiates (12.9%), benzodiazepines (4.9%) and cocaine (1.7%) also made the list ahead
shaping the development of the QuadSense system and its app.
“Initially, we didn’t plan on creating an app, but farmers told us they needed easier ways to track alerts and adjust thresholds, so we created a tool that makes record-keeping seamless and improves usability.”
A $940,000 investment earlier this year supported QuadSense’s launch, development, IP protection and exploration of overseas markets. The technology has transformed mastitis management, offering farmers peace of mind and tangible results, Kampshof asserts.
“One farmer told us he found fifteen staphylococcus cases in just one month using QuadSense. That level of early detection not only saved his herd, it reduced his stress and prevented the spread of harsh, contagious strains of mastitis.”
a UK and Ireland market launch in 2025. The company has already established trial farms in Ireland and received positive feedback from international trade shows.
Next steps also include setting up a New Zealand distribution network and validating QuadSense for rotary sheds.
of alcohol, which rated a mere 0.19%. In light of these results, TDDA suggests employers should remind employees about policies relating to prescription painkillers.
Kiwi businesses must stay vigilant and adapt strategies for the sake of their businesses and the wellbeing of their workers, TDDA’s Glenn Dobson asserts.
“Businesses should be cognisant of the prevailing drug testing trends and the potential impact on employee safety, workplace productivity and company reputation,” he said.
“Substances such as cannabis and methamphetamine can significantly affect workplace safety [as] symptoms may include impaired judgement, decreased coordination, and delayed reaction times. Anyone using these substances should not be operating vehicles or heavy machinery.”
TDDA also recommends businesses train key personnel to recognise signs of substance misuse in order to ensure a safe and productive workplace.
To support this growth, new staff will be needed.
“The best decision I’ve made was hiring people who are smarter than me!” Kampshof adds. “It’s been a huge part of our growth, and I’m incredibly grateful to my team and investors for believing in our vision.”
BEST IN BAY BUSINESS –FINALISTS ANNOUNCED
The finalists have now been revealed as top Bay businesses look forward to a ‘corker’ of a New Year.
Although winners in the Farmer Autovillage Tauranga Business Awards won’t be announced until (lucky for some!) February 13, the Tauranga Business Chamber has already presented quite the role of honour – see below.
“These awards identify industry change-makers and role models who inspire others to strive for their own success,” says chamber CEO, Matt Cowley. “We are happy to see a wide cross-section of businesses represented in the finalists, highlighting the diverse strengths of the region’s economy.”
Finalists across three categories (Sector Excellence, Business Practices, Public and Judges’ Choice) are being assessed by an independent panel of judges ahead of the awards gala at Mercury Baypark, Feb 13. Eleven accolades, including one for the Emerging Leader of the Year, will be presented.
In the meantime, voting has been running hot with locals voting in the fiercely contested Newstalk ZB People’s Choice Award section.
“The [award] shows which business has captured the hearts and minds of the wider public. I encourage the public to show their support by voting for their favourite business before voting closes on January 17,” adds Greg Murphy from award sponsor, NZME.
In addition to finalists, other
> FINALISTS
The finalists (across all categories) are:
• Evaleigh Rautjoki-Williams (Bay of Plenty Regional Council)
• Viv Pachoud (Hatch Consulting)
• Ashlee Yandle (Future Focus Early Learning Childcare)
• AIMS Games
• AISBOP Ltd
• Aquaholics Limited
• Barber Shack
• Beauty HQ
• Bovonic
• Collab Digital
• Confidential Document
local businesspeople are invited to attend the gala evening. Hosted by Kerre Woodham, this event will prove an excellent opportunity to learn more about exciting business successes and connect with some of the Bay’s best and brightest businesspeople, organisers expect.
As reported previously, the Tauranga Business Awards have been on hold over the past few years making this year’s event even more special.
“We are so happy to see the
Destruction
• Facilitate Group
• Fife Lane Kitchen & Bar
• Future Focus Early Learning Childcare
• GAS Manufacturing T/A Archishade
• Mount Longboards
• Oasis Engineering
• Quest Mount Maunganui
• Rentlink Property Managers
• Resonate Health
• She is Unleashed
• Stratum Consultants
• Tu Mai Ra Energy
• Timedock
return of Tauranga’s premier business awards as we put a spotlight on the incredible success stories that are making the Bay of Plenty thrive,” Cowley adds.
“While it’s a tough economy for some right now, what a way to launch into 2025 with a celebration of the region’s greatest success stories.”
Visit www.tauranga.org.nz/ awards for additional information, including how to vote for people’s choice, or to purchase tickets to the gala.
New opportunities, vital choices
As 2024 came to an end, it was encouraging to see business confidence on the rise, signalling better times may be ahead for many. That said, it’s also clear New Zealand’s economic recovery will be slow, so
Mahé Drysdale
‘light at the end of the tunnel’ may still be some way ahead.
While we wait for visible signs of growth to flow through into business cash flows, Tauranga City Council elected members and staff will be working hard to ensure rates costs have as little impact as possible on your bottom lines. To achieve this, we have to find a balance between progress when addressing Tauranga’s pressing infrastructure and community amenity needs, while making prudent, fair and affordable financial decisions for all ratepayers.
Details still have to be finalised, but we will need to consider changes to the plans laid out in the council’s 2024-34 Long-term Plan, via our 2025/26 Annual Plan. As we work through this over the next few months, it will be vitally important that business and residential ratepayers become involved and help us
make good decisions on the community’s behalf.
Work on the draft 2025/26 Annual Plan is already under way. To guide the process, councillors have identified some guiding principles recognising that, in the current economic environment, important choices will have to be made about how we prioritise our investment and spending. While staying within our financial constraints will be hugely important, we will still look at a record infrastructure spend, which reflects projects already in progress and the need to press on with some other investments required to address transport and housing needs.
Despite the positive signs I’ve mentioned, many businesses are struggling and want to know they will receive good value from their rates payments. That means our annual budget must be affordable and everything we do has to
deliver outcomes and quality services that will benefit us all.
We are aiming for a balanced budget, capping average rates rise at a maximum of 12.5 per cent, as set out for 2025/26 in the Longterm Plan. This means council will need to find significant operational savings of $25-30 million.
So, what are the guiding principles that will take us towards a balanced and affordable budget?
In summary, they look like this:
• Looking after what we have
• Everyone pays a fair share
• Ongoing financial, economic, social, cultural and environmental sustainability
• Affordability
• Robust and transparent financial analysis
• Growth pays for growth
• Value for money
There’s a lot of detail sitting behind these headings, but for the sake of clarity, ‘value for money’ means achieving the most
Tauranga’s museum –new home for heritage
An addition to the Te Manawataki o Te Papa precinct is expected to further enhance Tauranga’s city centre. The Civic Whare, Exhibition and Museum project received a green light by Tauranga City Council.
With some work already underway, support was solid among councillors with a 7-2 vote in favour of continuing with the project, Mayor Mahé Drysdale confirms.
“Given that the enabling works for this project – including site preparation, foundations and materials purchased for the building – are already nearing completion, there was a strong rationale for continuing with construction,” he explains.
“The ‘sunk costs’ of that enabling work total around $20 million and if we discontinued the project now, the potential legal costs, loss of committed external contributions to the overall development and potential impacts on wider city centre and stakeholder confidence would have been significant.”
The benefits of proceeding far outweighed the alternative, Drysdale added, as this would: “incur significant costs and not represent good value for money which we’re determined to deliver for ratepayers.”
Bounded by Willow, Wharf, Hamilton and Durham Streets, the centre will deliver cultural, social and economic advances for the city centre and wider community, councillors expect. The aim is to create a vibrant,
safe, accessible and thriving city centre drawing locals and visitors to the area.
The Civic Precinct projects also include a library and community hub as well as associated landscaping and streetscape improvements and a recently completed upgrade of Masonic Park, a key link to the transformed waterfront reserve.
The land underlying the Civic Precinct is owned by Te Manawataki o Te Manawa Trust, a council-controlled organisation (CCO) jointly governed by Otamataha Trust (on behalf of its original owners) and council. Delivery of the various projects is being overseen by Te Manawat-
aki o Te Papa Limited.
Rate payers will contribute a maximum of $151.5 towards the overall budget (of $306 million) for Te Manawataki o Te Papa, council confirmed. The balance
> This development is our first highly visible, integrated presentation of our cultural origins as people of Tauranga Moana.”
–
FORMER COUNCILLOR, MARY DILLON
advantageous combination of cost, quality and sustainability, as well as the efficient, effective and economical use of resources to achieve the best possible outcomes for the city.
An indicative annual plan was reported to council in December and elected members have provided direction about what’s required to bring together the draft annual plan we want to present to the community. By March, we’ll have a consultation document which details the options involved and we will be seeking your feedback regarding what is most important for Tauranga. This annual plan will be, very much so, a ‘peoples’ plan’ and we’ll be looking to create some fresh and simple ways for people to become involved. So, please engage with this process as it unfolds – your input will help us find the ‘sweet spot’ between affordability and progress.
ROUNDABOUT ON TRACK
A major infrastructure project intended to ‘drive’ further development in the Bay of Plenty has reached another milestone.
While temporary approach roads to the new 60-metre roundabout in Piarere have been open since September, completed approaches will improve a major intersection in ‘the golden triangle’, connecting Hamilton and Tauranga, Bruce Waugh from NZTA believes.
“The temporary layout has operated well but we’re looking forward to the next phase, which is one step closer to a completed roundabout,” he says.
When finished, the roundabout will improve efficiency, connectivity, and safety on an important, high-volume route, Waugh adds.
will be generated by external grants, philanthropic contributions and the net value of council asset realisations, after any associated debt has been repaid.
A number of speakers at a recent public forum also endorsed the project.
“The [The Civic Whare, Exhibition and Museum] project is central to the entire wider Te Manawataki o Te Papa project and is the major expression of our joint cultural heritage,” veteran former Tauranga City councillor, Mary Dillon, adds.
“This development is our first highly visible, integrated presentation of our cultural origins as people of Tauranga Moana.”
Open from December 17, the new approaches are intended to speed the traffic flow but there is more work to be done. The temporary Hamilton approach road will remain in use until early 2025 with all work expected to be completed by the middle of the year.
Healthy business? Time for a checkup!
Regular business appraisals provide vital health checks for businesses. Just as a health checkup helps assess our wellbeing, an appraisal provides a snapshot of business fitness.
While it’s natural to associate appraisals with preparing for a sale, they offer much more. They provide an opportunity to pause, take an objective look at a business and gain valuable insights, whether you’re thinking about selling or not.
For many business owners, day-to-day demands of running a business can make it hard to step back and reflect. A business appraisal encourages you to do just that. Here’s why they are worth considering:
Market value
An appraisal provides clarity about your business’ current market value. It considers market conditions, financial performance and industry trends to deliver a realistic picture of where your business stands.
This isn’t just about selling;
it’s about knowing your position and identifying opportunities to strengthen your business or plan for future milestones.
Objectivity
When you’re immersed in daily operations, it’s easy to lose sight of the bigger picture. The appraisal process ensures you stop and review key aspects of your business, from financial performance to customer diversification and operational efficiency.
A fresh perspective can help you spot areas for improvement or opportunities that may have been overlooked during the hustle of daily tasks.
Tracking performance
Regular appraisals provide a benchmark for tracking progress. By comparing the results year-onyear, it should become clear how
the business has evolved so you can measure the effectiveness of your strategies. For example, if you’ve introduced new services or streamlined operations, an appraisal can show how changes have impacted value.
Be prepared!
While selling may not be on your mind today, circumstances can change unexpectedly. Whether due to health issues, market shifts, or an unsolicited offer, an up-to-date appraisal ensures you’re ready to make informed
decisions.
The process can also uncover risks you may not have considered. For example, if too much of revenue is reliant on a few key clients, work on diversifying to protect your business’ long term health.
Clarity, peace of mind
Knowing a business’ value provides a sense of control, allowing you to plan for the future with confidence and make decisions based on clear, accurate information rather than assumptions.
BUSINESS SALES
BY LUCY HAMMOND
Expert advice
As a business broker with LINK Bay of Plenty, I offer free, no obligation market appraisals to help business owners better understand their positions. This is not about selling; it’s about empowering you with the knowledge you’ll need.
Whether it’s been a while since your last assessment or you’ve never had an appraisal, the process offers a chance to step back, reflect and refocus. It’s about taking stock, identifying opportunities and ensuring your business is on the right path, whatever your future plans may be.
So, why wait? A business appraisal is an investment in understanding your business better today so you can make more informed decisions tomorrow. For more information, contact me on 021 0242 2978 or LINK Business BOP, 0800 546 528.
Lucy Hammond is a Business Broker at LINK Business BOP. She can be contacted at 021 0242 2978 and lucy.hammond@linkbusiness.co.nz
SEASONAL GIVING – FOODBANK STEPS UP
While plenty of local supermarket tills were jingling all the way in the lead-up to Christmas, foodbanks were also generating some festive cheer.
“The need for food support in December is about 40 per cent higher than the middle of the year, and there’s so much added pressure for people too,” Tauranga Foodbank’s Nicki Goodwin advised. “This is such an important time of the year for us – it sets us up to help families over the
festive season [and] into the New Year as well.”
With the recession putting extra pressure on household budgets, this year’s Bay of Plenty Times Christmas Appeal required many hands to make light work.
“Each year, I’m inspired by how this community rallies around us. We’re forever grateful to the work that the Bay of Plenty Times does in promoting this appeal, as well as our huge team of volunteers and supporters.“
Although Christmas sees increased demand at foodbanks, the New Year is also a tough time for many as the seasonal bills roll in. Businesses and individuals are encouraged to donate money if they’re able, but grocery items are also highly valued.
“We are grateful for any donated items and all are put to good use,” Goodwin adds.
For further information visit www.taurangafoodbank.co.nz. All donations are welcome.
2025 – Another big year?
According to the Chinese Zodiac, 29 January 2025 – 16 February 2026 is the Year of the Wood Snake.
The last Year of the Wood Snake was 2 February 1965 to 20 January 1966.1 1965 was a big year around the world. Significant events included:
On 24 January, Sir Winston Churchill died, aged 90, shortly after suffering a stroke. After a state funeral, he was buried at St Martin’s Church, Bladon, the resting place of his ancestors and his brother.
Starting on 12 February, a group of students from the University of Sydney went on a 15-day bus journey, known as the Freedom Ride, through regional New South Wales to draw attention “to the appalling living conditions of Aboriginal people and the racism that was rife in New South Wales country towns”.2
On 21 February, Malcolm X was assassinated when three armed men shot him 21 times as he was preparing to speak in Harlem, New York. February was also the month the University of
Waikato officially opened.
On 3 June, Ed White became the first American to walk in space during the Gemini 4 mission, while on 14 and 26 June Mike Hailwood won the 500cc TT race on the Isle of Man on an Italian MV machine.
On 20 July, following a failed mass breakout attempt, prisoners at Mt Eden prison in Auckland lit fires that quickly spread along the roof. By the time they surrendered 33 hours later, little remained of the prison other than its stone shell.3
On 6 August, the Voting Rights Act was passed in the US. The act was designed to remove racebased restrictions on voting and was the result of the Selma Marches, the third and last march being led by Dr Martin Luther King, Jr. On 31 August, New Zealand and Australia signed a New Zealand Australia Free Trade Agreement.
On 15-16 October, the International Days of Protest against the Vietnam War took place in many American cities and several European cities, including London,
INTELLECTUAL PROPERTY ISSUES
BY BEN CAIN
Rome, Brussels and Copenhagen.
On 11 November, Rhodesia (now Zimbabwe) declared independence from the UK.
Other notable events in New Zealand in 1965 included the renaming of TEAL to Air New Zealand, the Benmore hydroelectric scheme coming on line, the completion of the final link in the Haast Pass road which meant tourists could now travel directly from Westland to Otago, and the ‘stellar’ career of Dame Kiri Te Kanawa was launched when she
won the Mobil Song Quest.4
Returning to the present day, I wonder if 2025 will similarly be a big year. Aside from further interest rate cuts, the hope of some economic upturn in NZ, and the usual array of sporting events (most notably, for Black Ferns fans, the Rugby World Cup in August-September), maybe the birth of a start-up or two?
That it is the Year of the Wood Snake could be a good omen for start-ups if the traits of those persons born in a Year of the Wood Snake can be shared by entrepreneurs ‘born’ in the same year:
“Snakes are sensitive, effective, and adaptable, positive personality traits often complemented by a considerable intelligence. They are usually amiable and even-tempered, showing a cool and calm exterior punctuated by occasional bouts of perfectly-timed energy and passion.
They move elegantly through the social sphere, armed with their wide range of interests and hobbies, which add to their intrigue and mystery. They’re often artistic, which makes them
taste-makers others look to for guidance.
In emergencies, Snakes show their true value by remaining calm and collected, not losing an ounce of their ability to analyse the situation and come up with the best solution while remaining a dependable presence.
In daily life, Snake people are easy-going and fascinating for their mystery while also needing alone time to smooth their sensitivities. If they can learn to be vulnerable, Snake will find a new world opening to them.”5
Happy 2025 everyone. As the famous philosopher S’chn T’gai Spock once said, “live long and prosper.”
Ben Cain is a Partner at James & Wells. He can be contacted at 07 928 4470 (Tauranga), 07 957 5660 (Hamilton), and ben.cain@jamesandwells.com
Burgeoning commercial and industrial growth in the Bay of Plenty is good for business but it should not result in the region becoming a concrete jungle, Bay of Plenty Regional Council (BOPRC) expects.
The first of many, the Cutwater Road wetland (as it is known currently) will play an important role in creating a protective buffer of wetlands, helping restore the environmental health of the Waihī Estuary, Fiona McTavish from BOPRC contends.
“[The estuary] is one of the most degraded in the country, so when we began looking at what we could do, this project felt almost impossible. To see where we are today, and to reach such a significant milestone, is an incredible achievement for all
involved.”
The estuary has been identified as one of New Zealand’s most degraded wetlands due to decades of drainage, river channelisation, land use change and contaminated runoff throughout its 35,000 hectare catchment.
Significant change is needed to return the estuary to a moderate state of ecological health, McTavish confirmed.
The project, which broke ground in late November, would not have been possible without a partnership between BOPRC, iwi collective, Te Wahapū o Waihi, and local farmers, she added.
Over the next 18 months, the Cutwater Road site will transform from a 30ha dairy farm into a 27ha coastal treatment wetland and a 3ha tidal coastal wetland.
When completed, the wetlands are expected to improve water quality and biodiversity, contribute to climate change mitigation and adaptation outcomes through carbon storage, and support the cultural and recreational values of the area.
The wetland project is being funded through a 50/50 split between BOPRC and Te Wahapū o Waihī drawing on the Ministry for the Environment’s Freshwater Improvement Fund.
“This whenua is a place for gathering kai, a seasonal papakainga for our tupuna,” Professor Kura Paul-Burke, Te Wahapū o Waihī, added. “It is heart-warming walking the whenua alongside such a broad range of stakeholders, united around returning health to the estuary.”
FRANCHISE BUSINESS ACTIVITY 2024
Last year proved to be challenging for the New Zealand franchise sector, mirroring difficulties faced across various business industries. The phrase ‘survive to ‘25’ captured the sentiment of many within the sector, highlighting the resilience required to navigate these times.
Economic and operational pressures
The 2024 Franchising New Zealand survey, conducted by Massey University in collaboration with the Franchise Association of NZ, revealed key insights into the sector’s landscape. Franchisors encountered significant hurdles – such as inflation-driven increases in labour, rent and operational costs – which squeezed profit margins.
Declining consumer confidence and heightened competition from global e-commerce platforms added further pressure. These challenges were compounded by some regulatory complexities unique to the franchise sector and high interest rates, creating barriers for both new and existing franchise businesses.
For individual franchisees, inflation eroded margins while reducing consumer spending, making it harder to maintain profitability. On the franchisor level, economic uncertainty
> Franchises such as home-based services and mobile operations (man-in-a-van businesses) experienced growth.
and lack of business confidence meant investments in franchise expansions or new opportunities required prolonged due diligence and careful financial planning.
High debt servicing costs also constrained the ability to fund growth initiatives.
Bright spots amid challenges
While the overall environment was difficult, certain segments of the franchise sector showed promise.
Franchises with lower initial investments and minimal reliance on physical premises – such as home-based services and mobile operations (man-ina-van businesses) – experienced growth. These models appealed to entrepreneurs seeking to mitigate risks associated with leasing and high operational costs.
Additionally, many franchisors adapted to the evolving landscape by diversifying product and service offerings and embracing digital tools to optimise operations and enhance customer engagement. Sustainability initia-
FRANCHISING
BY NATHAN BONNEY
tives and workforce training programmes were also prioritised to prepare for long-term success.
Franchising NZ 2024 Survey highlights
The survey saw a notable increase in franchisor participation, compared to 2021, providing valuable data for stakeholders. The report underscored the resilience of the franchise model in challenging times and potential to adapt to changing market conditions.
Looking ahead
Despite difficulties in 2024, the outlook for 2025 is cautiously optimistic. Interest rates are expected to continue to decline, potentially easing financial pressures and
encouraging investment in franchises. Business confidence is also projected to improve modestly, leading to increased interest in franchise ownership.
Traditionally, New Zealand has seen an uptick in franchising activity during economic downturns as individuals facing job losses or seeking career changes turn to franchising as a viable path to self-employment. While the recession in 2024 did not lead to significant unemployment, the sector may benefit from a modest rise in demand driven by broader economic recovery and ongoing immigration.
Overall, the franchise sector demonstrated resilience and adaptability despite economic and operational headwinds. In many sectors of the economy, there are examples where franchise businesses outperformed their independent cousins – a major reason many choose a franchise business.
As we enter 2025, signs of recovery and renewed optimism suggest a brighter future for franchisors and franchisees alike with opportunities for growth and innovation on the horizon.
Nathan Bonney is a director of Iridium Partners. He can be reached at nathan@iridium.net.nz or 0275 393 022
The festive season is upon us! It’s a time for giving, sharing and navigating the tax treatment of Christmas-related expenditure. While the work Christmas party and gift giving bring joy, they can also cause confusion when it comes to understanding the tax implications for both employers and employees.
No matter what your business is planning to do for Christmas, with your employees and clients, it’s likely that FBT, PAYE or the entertainment rules will apply to your costs and picking which one applies can be difficult.
The entertainment expenditure rules limit tax deductions to 50 per cent of costs for certain types of entertainment. This is because a portion of such expenditure contains a component of ‘private enjoyment’ even when it’s part of a work event.
This type of expenditure is usually captured by the entertainment regime, which overrides the FBT rules. That is unless the employee can choose when to enjoy the benefit or the benefit is enjoyed overseas, and the benefit is not received or used as part of the employee’s regular duties. For example, if you took your staff out for a Christmas lunch, the entertainment rules would apply; if you gifted employees a voucher for a restaurant, the FBT rules will apply.
Finally, the PAYE rules will apply to any monetary compensation, such as bonuses, provided to employees in connection with their employment.
Common scenarios
> Christmas events – on or off premises: Expenditure on food, drink and any associated costs, such as venue hire, crockery, and wait staff, will be captured under the entertainment expenditure rules. It is 50% deductible,
whether held on or off site.
> Cash bonuses for staff: Cash bonuses or irregular payments related to employment are taxable under the PAYE rules. These payments should be taxed at the PAYE ‘extra pay’ rate.
> Christmas gifts to employees: Most gifts to employees that can be enjoyed at the employee’s discretion are subject to FBT. This includes gift baskets containing food and drink. Because the employee can enjoy these when they choose, the FBT rules apply,
not the entertainment rules. Some benefits subject to FBT may qualify for an ‘FBT exemption’. For example, the de minimis rule exempts unclassified benefits from FBT provided that: the value of all unclassified benefits provided to employees, not just your Christmas gifts, is less than $22,500 (measured at a group level) over the previous 12 months, and no employee has received more than $300 of benefits in the FBT quarter ($1,200 for annual filers).
BY ANDREA SCATCHARD
Unclassified benefits are those that are not specifically provided for in the FBT regime, such as gifts.
> Vouchers to employees: If an employer gives employees vouchers for a store or restaurant as a gift to be used at their discretion, the voucher would be subject to FBT. On the other hand, if the employer agrees to reimburse the employee for a personal meal out, this would be subject to PAYE and not FBT.
> Gifts to clients and customers: Inland Revenue considers that the entertainment expenditure rules apply to the provision of any food and drink. Their view is that, if a business provides a client or customer with a gift basket containing wine, cheese, towels, and soap, the cost of the towels and soap are fully deductible but the wine and cheese is only 50% deductible! Navigating the tax implications of holiday perks can be confusing. We will be pleased to answer any questions or provide further clarification. We wish you all a happy holiday!
Andrea Scatchard is a Tax Partner at Deloitte, based in the Bay of Plenty. She can be contacted on ascatchard@deloitte.co.nz
Why we should all be like Donald Trump and Coldplay
Whether you love or loathe them, both Donald Trump and Coldplay had an incredibly successful 2024. While their philosophies and ideologies are as different as night and day, both have demonstrated that staying fiercely consistent and delivering to the expectations of their audiences can deliver fantastic outcomes.
Political tour de force
Despite the controversies that often surround him, Donald Trump’s influence in the political arena has become increasingly and undeniably more formidable, leading to a convincing victory in the 2024 US election.
One of the keys to ‘The Donald’s’ undoubted success is an unwavering commitment to core messaging and how he connects with his base. He knows what his loyal supporters and, more importantly, the broader audi-
ence he is targeting wants. Trump has been resolute when focusing on hot topics such as immigration, economic growth and national security, which clearly resonated with a large proportion of US voters.
Coldplay trumps Swift
British rock group, Coldplay, also enjoyed a stellar year. Their album, Moon Music, debuted at number one in the US and UK charts, at number two in NZ. Alongside that, their Music of the Spheres World Tour even eclipsed Taylor Swift’s Eras Tour in terms of the number of shows – Coldplay played more than 200 stadiums (and counting!) compared to Taylor Swift’s 149.
I was fortunate to be at one of Coldplay’s Auckland shows in November and they were unapologetic in aiming to give their audience what we wanted and expected. The concert was a fully
TECH TALK
BY MIKE BELL
immersive experience in which the band bombarded us with hits as we wore light-up wristbands, turning each of us into one-person discos and making us all feel like integral parts of the show. Confetti cannons, massive video screens, lasers, flamethrowers and fireworks all added to an experience designed to bring everyone together for two hours in a joyous throng.
Lessons for businesses
What can we learn from the achievements of these global titans? The answer lies in the simple concept of focusing on what you are really good at and delivering what your customers want. It also lies in the ability to adapt to keep your offerings up to date and relevant. Both Trump and Coldplay have continually evolved their approach to maintain success and achieve longevity.
For businesses, this translates to truly understanding what you do and your core strengths. Whether you run a cafe, a retail store or an IT company, you must understand, and stay true to, your unique value proposition. By honing in on what sets you apart and consistently delivering high quality products or services, you will build a loyal customer base.
Avoid becoming side-tracked into areas where you have limited expertise. In the technol-
ogy space, we often come across businesses that designate remits as ‘critical’, such as IT to a ‘keen’ member of staff, when they are actually employed to do something else. While this might appear cost effective, it’s a huge risk and a false economy that detracts from the ability to focus on what they do best. Success comes from staying true to yourself, adapting as conditions change and making meaningful connections with enough of the right people. Not everyone needs to like you, your music or your political philosophies; as a business, you don’t need to offer a huge range of services and spread your resources too thin, and you don’t need everyone to buy your services – you just need enough people to do so.
Mike Bell is the CEO at Stratus Blue. He can be contacted at mike@stratusblue.co.nz
UNIVERSITY OF WAIKATO –Business and education combine
Launching a new campus within a developing city centre has granted The University of Waikato a unique opportunity to create an innovative way of teaching. This distinctive campus isn’t just a place to study, it offers an experience integrated with the bustling business community around us.
As we welcome our new cohort of students in 2025, we are continuing to advance our vision of creating an integrated campus. It presents a new way of learning and engaging by allowing students and researchers to connect directly with industry through smart design and partnerships while maximising the convenience of its location.
The campus furthers our vital role within the Knowledge Precinct, one of eight precincts in Tauranga City Council’s City Centre Action and Investment Plan, each intended to establish a unique sense of identity throughout the city.
The Knowledge Precinct concentrates on education facilities and creates a feeling of a ‘campus within the city’. It features teach-
ing and research facilities, education and research-based commercial enterprises, a campus courtyard, cafes and accommodation for students, professionals and visitors.
We have worked alongside city planners, leaders and the economic development organisation, Priority One, to identify ways to integrate our campus into the city around us.
The result is an award-winning campus woven together with a cultural narrative (established in collaboration with Tau-
EDUCATION BY PROFESSOR ALISTER JONES
ranga Moana iwi) that works in harmony with the needs of teachers, students and visitors.
Connectivity is enhanced by multiple access points into our campus courtyard and main building, while our busy campus cafe, 101 Café Experiment, opens directly onto Durham Street, and draws visitors from around the CBD for business meetings, social catch-ups and creative sessions.
> We have worked alongside city planners, leaders and the economic development organisation, Priority One, to identify ways to integrate our campus into the city around us.
Our two accommodation provisions, Durham Mews and Selwyn Street Studios, are both within walking distance of the campus.
Selwyn Street Studios is also capable of providing accommodation for conferences and events, and we are continuing to explore further student accommodation offerings to be based within the city centre.
There is potential to expand our vision for Tauranga even further. This year, in partnership with design and engineering consultancy, Beca NZ, and the local council, we’re hosting an exploratory workshop with students and businesses to dig into what it means to create a student-centric city.
Our expansion also includes a new purpose-built engineering lab and more research facilities set to open at our Cameron Road properties.
In addition, our campus is growing as a commercial venue with 13 bookable spaces suitable for large conferences, expos and gala dinners as well as small meetings and networking events.
Welcoming the business community into our space and creating a new way of interacting with
our campus is an effective way to expose our students to the worlds of business and research.
Commercial development is advancing in Durham Street where we are excited to see the 159 Durham concept (led by Fosters construction) forming a new commercial space for thriving businesses just down the street from our campus.
The council’s new laneway project, linking Durham and Grey Streets, will further enhance pedestrian access between the university’s campus and the city, connecting it with the Retail and Commercial Precinct.
This year will bring great advances for our role within Tauranga’s Knowledge Precinct and wider city centre through an integrated campus that connects directly with business and the community.
If you haven’t stopped by recently, come and see the humming and vibrant space we are creating with students, businesses and researchers.
Professor Alister Jones is the Deputy Vice-Chancellor at the University of Waikato. He can be contacted at alister.jones@waikato.ac.nz
Rotorua Lakes Council Outlines Vision for 2025
Business After Five, Sir Howard Morrison Centre, December 3, 2024
Photography: Rotorua Lakes Council
The recent Rotorua Lakes Council Business After Five (BA5) event provided a platform for Mayor Tania Tapsell and RotoruaNZ Chief Executive Andrew Wilson to share the council’s vision for the future of Rotorua.
The annual end-of-year gathering brought together over 120 local business leaders to hear about progress made in 2024 and to gain insights into key initiatives planned for 2025, focusing on rebuilding the city’s reputation.
Mayor Tapsell and Mr Wilson highlighted several priorities, including housing, economic development, infrastructure improvements, and community wellbeing.
Their updates on the progress made in 2024 set a hopeful tone for the future. Paul Ingram, President of the Rotorua Business Chamber, also spoke at the event, adding his insights and support for the council’s vision.
The announcement of Bryce Heard’s resignation as CEO of the Rotorua Business Chamber brought a sombre note to the evening. Bryce has been a cornerstone of the
local business community, and his departure marks the end of an era. His leadership and dedication have left a lasting impact, and he will be deeply missed by all who have worked with him.
The event also featured networking opportunities and supported the Rotorua Christmas Appeal, adding to the community spirit of the gathering.
