Georgia Peace Officer Magazine - Winter 2025

Page 1


STATE OFFICERS

President

Dennis Baker

Chief Special Investigator

Clayton Co. D.A. Office

Vice President

Dennis Bell, Chief

Comer Police Department

Second Vice President

Hal Braswell

Division Director, Instuctional Services

GPSTC

Third Vice President

James McLaughlin, Lt. Colonel Dept. of Natural Resources

Executive Director John Edwards

GBI, retired

Legislative Liaison

Harlan Proveaux

Dir. of Law Enforcement and Inspector General

GA Dept. of Agriculture

Past President

Scott Andrews Retired, Georgia State Patrol

DISTRICT DIRECTORS

North Georgia

Wesley Wellborn

Metro Atlanta

Vacant

West Georgia

Vacant

North Central

Willie Bolton Northeast

Matt Miles

Middle Georgia

Dottie Harden and Guy Fussell

Southeast

Cyrus Purdiman

Southwest

Jason Anthony

South Central

James Waters

Coastal Georgia

Ronnie Lynn and Bob Lynn

ANNUITY & BENEFIT FUND

Homer Bryson, hbryson59@gmail.com, 770-228-8461

LEGAL ADVISOR

Jay Swindell, Claxton

CHAPLAINS

Dr. Rick Lanford

Reverend Greg Loskoski

ACCOUNTANTS

Dabbs, Hickman, Hill & Cannon, LLP Statesboro

In Unity There Is Strength

• Volume 75 Number 1

Executive Committee Minutes

Executive Director and Legislative Update

Property Room Audits: What You Don’t Have Matters

The Road to Zero Traffic Fatalities

Reaching the Right Audience in Critical Communication

Battling Stress in the Communincations Center

Strategies to Combat the Officer Shortage

An Updated Look at Active Shooter Data

Seven Habits of Successful Police Officers

Three Keys to a Happy Police Retirement

On the Cover:

In times of critical communications, are you reaching the right audience? Find out more on page 51.

Official Minutes of the Executive Committee of the Peace Officers’ Association of Georgia, Inc.

The Executive Committee of the Peace Officers’ Association of Georgia, Inc. held its board meeting on Sunday, September 8, 2024, at 3:00 p.m. at Sea Palms Resort, St. Simons Island, Ga.

Committee members attending included President Dennis Baker, and Board Members, Scott Andrews and Hal Braswell, Harlan Proveaux and James McLaughlin. Others in attendance included Executive Director John Edwards and Administrative Director Kristal Odum. Guest Chaplain Rick Lanford, Chaplain Chip Strickland, Cory Andrews and Corporal Jesse Lamb.

President Baker called the meeting to order and led the board in the Pledge of Allegiance. Rick Lanford gave the invocation.

President Baker acknowledged and introduced the guests in attendance.

President Baker asked for the approval of the meeting agenda. Scott Andrews approved the agenda with a second by Hal Braswell.

Edwards presented the financial statements. Baker asked for approval of the financial statements. Andrews made a motion with a second by Bell.

President Baker asked to approve the minutes from previous meeting. Scott Andrews made the motion, seconded by

Harlan Proveaux.

Conference Update

Edwards gave a conference update. Luncheon/Banquet Agenda: Payton Biggers/Speaker, DNR will post colors, door prizes, and Meritorious Award.

Edwards asked to present to award to Bill Kicklighter. Edwards provided an update on training, the cost of the networking platform, raffles and door prizes that will be given out at the closing meeting.

Edwards gave an update on the magazine Royalties. Royalty remains very low and inconsistent with ad history. Edwards has spoken numerous times to Robert Callan to see what can be done to increase the income.

Hoffman provided the investments report to the board.

Rick Lanford advised the board that he, Jimmy Waters and Monsignor Kiernan came to the POAG in 1992. He advised that he will be stepping back from duties and would request that POAG consider pastor Chip Strickland in his place.

President Baker asked to adjourn the POAG meeting and move in the POAGF meeting. The motions were made by Andrews and second by Braswell.

Baker announced that at the request of Dennis Bell and Scott Andrews the board will hold our next meeting on November 15th at 10 a.m. at the Curahee Club

in Stephens county to consider a golf fundraiser.

President Baker asked for a motion to adjourn the POAGF meeting. Hal Braswell made the motion, and Harlan Proveaux seconded.

Official Minutes of the Executive Committee of the Peace Officers’ Association of Georgia, Inc.

The Executive Committee of the Peace Officers’ Association of Georgia, Inc. held its board meeting on Sunday, November 15, 2024 at 10:00 a.m. at the Curahee Club, Toccoa, Ga.

Committee members attending included President Dennis Baker, Dennis Bell and James McLaughlin. Others in attendance included Executive Director John Edwards and Administrative Director Kristal Odum. Guest Cory Andrews.

President Baker called the meeting to order and led the board in the Pledge of Allegiance. John Edwards gave the invocation.

President Baker acknowledged and introduced the guests in attendance.

President Baker asked to move the golf pro Mr. Shannon Howard to the top of the agenda and then for the approval of the meeting agenda. Dennis Bell approved the agenda with a second by James McLaughlin.

There is an 18-hole practice / teaching facility, pool, tennis, basketball, pickleball, hiking and the clubhouse. Dennis Bell advised golf pro that we hold a 4-man scramble typically around April.

Howard provided the following information: There are rooms, suites, condos (43), the Inn and some personal homes they can rent out. 120 player max. 70 carts on site. For them

to open on a Monday the range will be from $7,500-$8,500. There are beverage carts available to go around the course for groups. The green fee would be $75. Golf fee for 40 players is $100 each. Lunch would be around $22 per player. Tuesday thru Thursday would also be an option to play. For the training, they can host around 85 trainees. 50% of food cost is payable up front. 7-9 day out food numbers would need to be turned in. There would be no availability during the Masters in Augusta.

Edwards presented the financial statements. Edwards asked for table the financial statements until the next meeting. Baker asked for a motion to table. Bell made a motion with a second by McLaughlin.

Edwards asked to table the minutes from previous meeting. Baker asked for a motion to table. Bell made the motion, seconded by McLaughlin.

Edwards gave a debriefing of the 2024 annual training conference that was held at Sea Palms on St. Simons Island. Edwards provided the cost and other financial reports derived by Kristol Odum

Edwards next gave a update on the POAG magazine royalties. They have been decreasing. He has spoken to both John Bodin and Robert Callan. The following data was excavated by Kristol Odum: 2021-$96K,

2022-$86K, 2023-$68K, 2024$43K. Such demonstrates the depth of loss by POAG.

Edwards advised that we cannot continue to make withdrawals from the savings and investments revenues POAG had earned over the years.

Baker wants us to be provided with a detailed quarterly report on the investments. He stated he will be willing to write a letter to the company. Bell made a motion with a second from McLaughlin.

Edwards advised the board that he needs board members articles ASAP for the magazine. Callan will also need to provide POAG with the deadline/release dates for 2025.

Baker suggested that we also set a soft budget during the January meeting.

Edwards advised that he is already working on the training for the 2025 conference. Already has the executive lined up. Dale Mann, Butch Beach and Tom Kirkbride. He advised that Hal would like to have the general session done no later than the end of January.

Baker and Hal have been working on the email initiative. They will work on trying to get a brief email sent out by Christmas to see how it works. Baker also said that during our January meeting we need to discuss our social media output and our group email.

Edwards reminded the board to be considering a succession strategy for the Executive Director position. Edwards announced that this would be his last conference as executive director of POAG.

POAG will meet in January for a strategic plan regarding the future of POAG. Mclaughlin will look into the state parks and Edwards will look into Sea Palms as possible locations to hold this meeting.

Edwards stated it is imperative that every board member attend.

President Baker asked to adjourn the POAG meeting and move in the POAGF meeting. Motion was made by Dennis Bell and second by James

McLaughlin.

POAGF Meeting Minutes

Edwards presented the board with an option GSU approached him with for an intern to work with POAGF. It would be $19,500 per year.

January, in the meeting, we need to discuss holding a mini symposium up in North Georgia. President Baker asked for a motion to adjourn the POAGF meeting. Hal Braswell made the motion, and Harlan Proveaux seconded.

Past Presidents and their Vice Presidents of the Peace Officers Association of Georgia

2020 Chris Hodge, Vice President Scott Andrews

2019 Garry Moore, Vice President Chris Hodge

2018 Garry Moore, Vice President Chris Hodge

2017 Dennis Bell, Vice President Garry Moore

2016 Dennis Bell, Vice President Garry Moore

2015 Tommy Spires, Vice President Dennis Bell

2014 Kyle Sapp, Vice President Tommy Spires

2013 Stephen Adams, Vice President Kyle Sapp

2012 Stephen Adams, Vice President Kyle Sapp

2011 Mike Jones, Vice President Stephen Adams

2010 M. Keith Glass, Vice President Mike Jones

2009 M. Keith Glass, Vice President Mike Jones

2008 Jimmy W. Jones, Vice President M. Keith Glass

2007 Gary W. Hill, Vice President Jimmy W. Jones

2006 Gary W. Hill, Vice President Jimmy W. Jones

2005 Keith Moran, Vice President Gary W. Hill

2004 Homer Bryson, Vice President Keith Moran

2003 Harry Colbert, Vice President Homer Bryson

2002 Wayne Avery, Vice President Harry Colbert

2001 W.W. (Bill) Hitchens, Vice President Wayne Avery

2000 W.W. (Bill) Hitchens, Vice President Carson Knight

1999 Mickey Pearce, Vice President W.W. (Billy) Hitchens

1998 Mickey Pearce, Vice President Billy Hancock

1997 Wesley Mott, Vice President Mickey Pearce

1996 Martin Moses, Vice President Wesley E. Mott

1995 Martin Moses, Vice President Wesley E. Mott

1994 Donnie Haralson, Vice President Martin H. Moses

1993 Donnie Haralson, Vice President Martin H. Moses

1992 Bob Brown, Vice President Donnie Haralson

1991 Cliff W. Tacket, Vice President David L. Willis

1990 Cliff W. Tacket, Vice President David L. Willis

1989 Norman E. Denney, Vice President Derrell R. Carnes

1988 Charles D. Sikes, Vice President Norman E. Denney

1987 Bill Hutson, Vice President Don Arnett

1986 Bill Hutson, Vice President Don Arnett

1985 Terry McAffee, Vice President Bill Hutson

1984 Terry McAffee, Vice President Bill Hutson

1983 Robert S. Boney, Vice President Terry McAffee

1982 Robert S. Boney, Vice President Jackie P. Smith

1981 Harold D. Thomas, Vice President Harold Lloyd

1980 Doyle D. Broome, Vice President Harold D. Thomas

1979 Doyle D. Broome, Vice President Claude E. Sapp

1978 Jack E. Benford, Vice President Doyle D. Broome

1977 Jack E. Benford, Vice President Doyle Broome

1976 John F. Collins, Vice President Jack Benford

1975 John F. Collins, Vice President W.E. Strickland

1974 Porter Weaver, Vice President John F. Collins

1973 A.L. Phillips, Vice President Porter Weaver

1972 Raymond Purvis, Vice President Henry Dillard

1971 Dave Higingbotham, Vice President James G. Beck

1970 Dave Higingbotham, Vice President William L. (Bill) Cline

1969 Harry E. Schmid, Vice President Ray Wilkes

1968 Ray Pope, Vice President Ralph D. Ruff

1967 Luther F. Butler, Vice President Fred (Slick) Culberson

1966 Luther F. Butler, Vice President Fred (Slick) Culberson

1965 George Mutimer, Vice President Dave Higingbotham

1964 George Mutimer, Vice President L.P. (Pinky) Allen

1963 P.C. Peacock, Vice President J.W. Beasley

1962 Grady W. Cochran, Vice President Kermit Sanders

1961 L.B. McCallum, Vice President T.J. Mahoney

1960 John Redding, Vice President Hoyt Henry

1959 Carlus Gay, Vice President P.C. Peacock

1958 Carlus Gay, Vice President J.H. Bisson

1957 Carlus Gay, Vice President J.H. Bisson

1956 John Redding, Vice President J.H. Bisson

1955 John Redding, Vice President J.H. Bisson

1954 G. Allen Maddox, Vice President J.H. Bisson

1953 E.S. Burke, Vice President G. Allen Maddox

1952 E.S. Burke, Vice President G. Allen Maddox

1951 No record

1950 No record

1949 E.S. Burke, Vice President Geo. Allen Maddox

Mission Statement of the Peace Officers Association of Georgia

We will achieve this mission by:

Message From Your Executive Director

Save the dates for the 2025 POAG Conference. September 7th through 10th 2025 at Sea Palms on Saint Simons Island. We have another wonderful conference planned. In the meantime, mark your calendars for May 13th through 14th POAG Homicide Symposium at Sea Palms. We will have all the details in our Spring magazine.

Legislative Report

The Georgia General Assembly is in full swing. The Governors budget included funds for the health of the State Employees Retirement System and support of the Senate and House recommendations for major funding for corrections. A more detailed report will be published in our

next magazine.

Please continue to remind your senators and representatives of the continuing retention crisis in law enforcement.

Update

Executive Director John Edwards

Property Room Audits:

What You Don’t Have Matters

Have you ever lost sleep wondering what may, or may not, be happening in your property room? If the answer is yes, you are not alone.

Law Enforcement Chief Executive Officers spend very little time in the Property and Evidence Room and believe they are best served by not having their name appear on the secure area sign in log. Unfortunately, instances of misfeasance, malfeasance and criminal activity can be found in news stories across the country.

A simple internet search of “Firing Police Chief” in your favorite search engine will result in a return of numerous uninterrupted pages in response to such a query. Pay-

ing closer attention to what is occurring, or not occurring, in your Property and Evidence Division is a proactive way to protect the integrity of criminal investigations, your agency’s reputation and reduce your possibility of termination, becoming yet another search engine return.

If you are an accredited law enforcement agency by the Commission on Accreditation for Law Enforcement Agencies (CALEA) or awarded accreditation by a state accreditation program, you are more than likely well aware with the best practices when it comes to managing a Property and Evidence Division.

However, accrediting agencies do not dictate “how” to conduct audits and inspections of property rooms, but rather they simple indicate that audits and inspections should occur along with specific intervals and

in certain instances the quantity of items to be audited.

More often than not, these audits occur involving the in-custody property of the evidence storage system.

Even the CALEA compliance standard statement focused on property and evidence control audits and inspection reports references “… evidentiary integrity over agency controlled property and evidence…” Therein lies the problem, property or evidence that is no longer in control of a law enforcement agency should additionally be audited.

No matter what process an agency chooses to select items for an audit, whether it be for an annual audit, semiannual audit, unannounced audit or a change of evidence custodian audit, the methodology for the selection of items to be audited should be

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clearly articulated in your agency’s written directives.

These written directives will provide needed guidance to those conducting the audit.

The focal points of the selection methodology should include items across all disposition fields of your property and evidence software, to specifically include items no longer in the custody, care and control of your property and evidence function that have a final disposition entered in the records management system.

These dispositions include, but are not limited to, property turned over for agency use, retuned to the owner, released to another agency, destroyed or ordered by a court to be sold or traded, etc.

Once items of property or evidence that records indicate are no longer in control of your agency appears on the audit list, a reasonable effort should be made to ensure that the final disposition is accurate and actually occurred with all required documentation available creating an “audit trail.”

For example, if an item to be audited reflects a disposition that indicates that item was returned to its owner, an effort must be made to confirm that such an action actually occurred, and all the associated paperwork is available and was completed correctly for this final disposition.

Unfortunately, instances have occurred where an employee entered a final disposition so the agency records represented an item was no longer in the custody of the agency and it was then criminally diverted to the employee for their own personal use.

One such instance was found in which an agency had a policy in place that required property returned

Property Room Audits (continued)

to its rightful owner required that a copy of the owner’s identification be attached to a property release form which the owner affixed his signature acknowledging receipt of the property.

This form was to be included in the audit trail for the returned property. In this instance, several items of found property were turned into the Property and Evidence Division, one of which was a valid drivers license for the owner of the property.

The appropriate agency form was completed by an employee reflecting that the items were returned to the owner. The employee affixed the owner’s signature to this form and attached a photocopy of the drivers license that was turned in along with the other items of property as proof of identification.

A simple phone call to the owner of the property to confirm that the property was returned quickly ex-

posed the crime that was committed. Had the audit phone call determined that all was in order and the property in question was appropriately returned, the opportunity presented itself to engage in positive community relations and elicit public support.

The common thought process of audits being problematic, irrelevant, unnecessary and a waste of time by an auditor will produce an audit report that is useless to the agency and the CEO.

Property and evidence audits should be time consuming for them to be thorough and useful. It should not be unusual for smaller quantity audits to take an entire day or an annual audit to span over several days.

More often than not, most agencies that assign an employee from the agency to conduct an audit find

that these employees attempt to expedite the process so they can return to their preferred assignment.

Law Enforcement agencies should consider properly vetted employees from surrounding jurisdictions or professional law enforcement associations such as the F.B.I. National Academy Associates, Accreditation Networks, Chiefs of Police Associations, Property and Evidence Associations, etc. making sure to reciprocate when requested.

Training of those doing the audit along with guidance by others outside of the property function is necessary to consistently produce a final audit product that achieves the desired results.

The audits may also identify staffing deficiencies, needed policy changes, equipment needs and other areas of needed potential improvement.

Inspections of a property room are much more informal and less

Property Room Audits (continued)

time consuming task. Inspections of evidence areas are more focused on cleanliness, orderly operations, security measures being followed, etc.

In conclusion, as you have seen here, it is clear that comprehensive property and evidence audits are necessary to ensure the integrity of the property function of your agency.

The old adage of “what is measured can be improved” falls squarely into the audit process. There are some clear benefits to properly conducting audits to specifically include items in the audit that have final dispositions that reflect they are no longer in the custody care and control of your agency.

Selecting the correct individual(s) to conduct property and evidence audits will benefit the agency exponentially and serve to keep the agency out of the news cycle and its CEO gainfully employed.

1Commission of Accreditation for Law

Enforcement Agencies: Standards Manual (Version 6.20, 2024)

2 Peter F. Drucker, The Effective Executive: The Definitive Guide to Getting the Right Things Done (2006)

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Ten Reasons to Join the POAG

1. Peer to peer officer guidance and assistance program.

Advice, guidance and counseling for officer navigation through a traumatic event or adverse issue.

2. Regional training outreach.

A premier up-to-date regional training delivery system regarding important subjects relating to peace officers’ duties and responsibilities that will enhance expertise, provide personal and professional growth and result in POST credit.

3. Strategic and tactical think tank service.

Opportunity to receive information and participate in discussions regarding the latest evidence-based law enforcement best practices involving law enforcement operations.

POAG retains a pool of subject matter experts in the field to promote research, share knowledge and experiences.

Access to POAG-published white papers regarding these strategies and tactics formulated.

Active website depository of information and contacts.

Social media updates and outreach regarding timely and important subjects to peace officers.

4. Subscription to The Georgia Peace Officer magazine.

Articles and information regarding our organization, law enforcement operations, equipment, supplies, financial planning, peace officer history and benefits.

5. Special membership discounts on association merchandise, police supplies and other benefits.

Discounts on clothing, shirts, caps, emblems and other POAG items.

Discounts from other police supply retailers, such as 5.11 Tactical.

Discounts for retirement planning, legal insurance, college tuition and other benefits.

6. Scholarships for officers and their dependents.

Members may apply each year for funding to support and further their education or the education of their children.

7. Annual POAG training conference. 20 hours of exceptional training covering three tracks: executive, patrol and investigative. Firearms range and competition, officer awards, chaplain resources, statewide networking and fellowship opportunities.

8. Partnership with the Georgia Southern University to preserve peace officers’ history.

Documentation of interviews and collection of records for the accurate capture and retention of credible stories, accounts and events regarding Georgia peace officers to ensure your legacy.

9. Lobby for, and the promotion of, important legislation for Georgia peace officers POAG promotes the passage of laws that protect, promote and benefit peace officers. Our membership motto is “in unity there is strength.”

10. Line of duty and accidental death benefit. Line of duty and accidental death benefit /dismemberment benefit payment.

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China King

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Adairsville P.D.

Appling Co. S.O.

Athens-Clarke County Corrections

Atlantic Judicial Circuit

Baldwin Co. S.O.

Barrow Co. S.O.

Bibb Co. S.O.

Bibb Co. Civil Court S.O.

Cairo P.D.

Chatham Co. D.A.

Chatham Co. BOE P.D.

Chattooga Co. S.O.

Cherokee Co. Marshal’s Office

Colquitt Co. C.I.

Comer P.D.

Dept. of Revenue, ATD

Dougherty Co. P.D.

Dunwoody P.D.

Effingham Co. S.O.

Ellaville P.D.

Emanuel Co. S.O.

Evans Co. S.O.

Franklin Co. S.O.

Gainesville P.D.

Garden City P.D.

Glennville P.D.

Gwinnett Co. D.A. Office

Gwinnett Co. S.O.

Kennesaw P.D.

Lavonia P.D.

Jesup P.D.

Leesburg P.D

Liberty Co. S.O.

Lilburn P.D.

Lowndes Co. S.O.

Lyons P.D.

Manchester P.D.

Marietta P.D

Milledgeville P.D.

Monroe P.D.

Nashville Marshal’s Office

Reidsville P.D.

Savannah-Chatham Co. Metro P.D.

Schley Co. S.O.

Snellville P.D.

Ga. Med. Bd. Of Investigations

Statesboro P.D.

Stone Mountain P.D.

Sumter Co. C.I.

Sumter Co. Magistrate

Sumter Co. S.O.

Swainsboro P.D.

Sylvester P.D.3

Tattnall Co. S.O.

Valdosta P.D.

Walton Co. S.O.

Wayne Co. S.O.

Winder P.D.

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Phillips

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Reaching the Right Audience

Properly Directing Critical Communications

Originally Published in Police Chief magazine

Adapting Communication Methods to Today’s Audience

Think back to some of the major public safety events that have unfolded in the past few decades compared to ones that have taken place more recently. How did most people learn about the Waco siege in 1993, the Columbine High School massacre in 1999, or the 9/11 attacks in 2001?

Likely, people got information from television news, the radio, or from another person.

However, how did most people learn about the Pulse nightclub shooting in 2016 or the Uvalde school shooting in 2022?

Many members of the public probably learned of these events from social media.

Facebook opened to the public in 2006. To some, this may seem like a long time ago. In the past two decades, social media has changed how people learn about what is taking place in the world and even what is happening in their own communities.

According to Pew Research study in 2020, more than 8 in 10 people in the United States get

their news from digital devices, including social media apps.1

Decades ago, the media, including TV networks, radio stations, and newspapers, were needed to communicate information to the public. Today, that is not the case.

Understanding how people consume their news and where they get it from is extremely important when it comes to communicating during critical incidents.

Defining a Crisis or Critical Incident

For the purposes of this article, a crisis or critical incident is an incident in which the police

are involved, or one that has a significant public interest or impact.

The types of events include an officer shot, officer seriously injured, active shooter, a mass casualty shooting or other mass casualty incident, an officerinvolved shooting (when an officer shoots someone), or a fatal police vehicle pursuit.

The Media Is Not the Audience

The decision of how to communicate impacts both public safety and the agency’s credibility. During a crisis situation, the media should not be the primary audience for the police.

Instead, police agencies should focus their attention and energy on informing and communicating with the public by using social media.

The approach of focusing on communicating with the media or saying nothing may have worked in the 1990s. But in today’s age of continuous information flow, police agencies should utilize social media to communicate directly to the public.

This is an issue of public safety because, in a crisis, every second matters. Waiting on traditional third-party media to share critical information could impact resident safety and could risk lives.

Additionally, what police agencies share on social media is typically picked up by the media and reshared on their platforms, thus increasing the

reach of the message.

The communication strategy is also an issue of agency credibility. Releasing information on social media during and following an incident allows people visiting the agency’s social media pages to learn information directly from accurate sources.

Silence, on the other hand, will result in the void being filled with misinformation, false information, and insecurities. Misinformation and false information can result in distrust of police and civil disorder— which could have been avoided if accurate and timely information were shared with the public about incidents. Again, public safety depends on it.

Getting a message out quickly can be challenging. Those in charge of communications should have messages drafted for various types of critical incidents and should ensure multiple people have access to the social media platforms, even if the backup person is from another agency.

The Internal Audience

When there is not an immediate public safety threat to the public such as an active shooter, agency members should release information internally to its members before sharing information with the media or general public.

Even if a basic notification

and details are shared mere minutes before being released to the public, sharing the information internally must be done. Doing this shows the agency’s members that they are valued.

This should not be seen as an opportunity to boost morale; however, not prioritizing the agency’s personnel can certainly hurt morale during a critical incident.

Share the Process

Oftentimes during critical incidents, there are details that cannot be shared because of an ongoing investigation or because the information simply isn’t available. This is not an excuse to remain silent. When

the details of an investigation cannot be shared, police leaders can discuss the process.

Keep in mind, explaining the investigative process involves much more than saying “it is under investigation.”

For much of the public, their knowledge of investigations is limited to what they have seen on television or in movies. Explaining the investigative process allows an agency to engage with the public while building credibility and trust.

Traditional Media Should Not Be Forgotten

While it is important to focus on the department’s social media pages to communicate directly

with the public, this does not equate to ignoring traditional media. The media — particularly local media — still have a key role in communicating information to members of the community.

When time permits, police agencies should still provide briefings or interviews with the media as those outlets remain an important avenue to communicate the agency’s message.

The media will also find others to speak with if the police aren’t open to sharing. The agency should have a plan for communicating during and following a crisis and communicate that plan to the media in advance. This will help estab-

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lish expectations and maintain relationships.

When the time comes, give local media the first opportunity at interviews. They will be there when the crisis is over and the national media leaves. Local media will be there when the agency wants coverage of positive events in the future.

Bottom Line

During and following critical incidents, it is important for police agencies to ensure they are communicating information to the public. While traditional

media can be a medium for communicating information, the most direct way of communicating is through social media. Getting the message out directly from the source is important to avoid miscommunication and, more importantly, to promote public safety.

Captain Shane Foley previously supervised the Public Affairs Office for the Indianapolis. Indiana, Metropolitan Police Department. He has coordinated multiple regional PIO workshops for PIOs in Indiana and surrounding states.

He currently serves as a patrol captain. He has a Masters of Public Affairs degree from Indiana University and is a graduate of the FBI National Academy.

Notes:

1Elisa Shearer, “More Than Eightin-Ten Americans Get News from Digital Devices,” Pew Research Center, January 12, 2021. Please cite as:

Shane Foley, “Reaching the Right Audience: Directing Critical Communications,” Police Chief Online, February 26, 2025.

Valor and merit award nomination

PEACE OFFICERS’ ASSOCIATION OF GEORGIA VALOR AND MERIT AWARD

Eligibility

To be nominated for an award:

 The nominee must meet the criterion that would be necessary to be a POAG member.

 The nominee for valor must have engaged in a “above-and-beyond the call of duty” action or event and must be selected by the board as a qualified nominee meeting that criterion before receiving an official endorsement and recognition as a board nominee selection.

 The nomination can be made by an individual, agency, association or citizen, and must be submitted via the nomination form on the POAG website.

 The nominee shall be free of any pending disciplinary actions.

Award Categories

Two categories of awards will be established: The first will recognize valor, acts of heroism or outstanding deeds which resulted in the protection of life and/or property. When submitting a nomination via the website a letter of support from the agency head, statewide association or statewide board should be uploaded with the supporting documents of the nomination. If one cannot be provided, then the nomination cannot be accepted!

The second category recognizes merit or the contribution to profession or outstanding job performance, which serves to enhance the public safety profession. Anyone nominated for this award should be someone who has made a significant contribution to the betterment of their profession. Significant consideration to be given to impact outside the nominee’s local area, including leadership and contributions on regional, state and national issues related to the profession. When submitting a nomination via the website a letter of support from the agency head, statewide association or statewide board.

These categories are not intended to recognize employees for merely “doing a good job,” or responding to a call, but to recognize employees who actually go beyond the ordinary to protect Georgia’s citizens and property, or who contribute significantly to the public safety profession.

Selection

Selection of individual recipients from each group will be the responsibility of the POAG Executive Committee.

Officer of the Year Application

Deadline is July 9th

• Date* Date Format: MM/DD/YYYY

Nominee information

• Name* First Middle Last Suffix

• Address* Street Address Address Line 2 City State ZIP Code

• Title

• Agency or Department

• Phone

• Business Phone

Officer of the Year Application

• Basis For Nomination*

(A narrative description of why the nominee should be chosen “Officer of the Year”) (Additional pages may be attached as well as witness statements, newspaper articles, photographs, supervisor endorsements, etc.)

Phone

Business Phone • Photo of nominee* Bottom of Form

9-1-1 Emergency: Battling Stress in the Communications Center

Article originally published by police1.com.

Many Americans experience heightened levels of stress and anxiety. For those who serve as a lifeline to the public during these uncertain times, the stress level is especially compounded. We must ensure 9-1-1 professionals take proactive measures to prioritize their mental health and well-being now more than ever.

What Studies Show About Dispatcher Stress

Studies that explore the mental

and physical risks posed by the cumulative stress of a 9-1-1 career provide evidence of what 9-1-1 professionals have known for years: the job takes a toll.

Vicarious trauma, compassion fatigue and burnout result from being exposed to the suffering of others, manifesting as lower feelings of life satisfaction, depression, anxiety, weight gain and other negative health effects.

While the evidence is clear and the effects striking, one needn’t quit the job they love in order to escape this grim reality. In fact, a 2015 study by Dr. Michelle Lilly and Christy Allen

highlighted both an immediate challenge and an opportunity. The study found a significant correlation between respondents’ level of psychological inflexibility and their experience of symptoms of stress, including dissociation, neuroticism, anger and emotional dysregulation.

That is, 9-1-1 dispatchers who are rigidly stuck in habitual ways of thinking experience more stress as a result of the job. They grow more emotionally distant (or numb) over time, are more prone to negative thinking and rumination, are more apt to get angry, and

are less able to manage intense emotions. These effects have been shown to cause diminished work performance, depression, substance abuse and lower quality of life. That’s the challenging news.

Also contained in this statistic is the opportunity. By improving our psychological flexibility, we can reverse these effects, even during a pandemic.

Identifying the symptoms of stress in your life will help you to develop a personal resilience plan

What is Psychological Flexibility?

Psychological flexibility means holding our own thoughts and emotions a bit more lightly and acting on longer-term values and goals rather than short-term impulses, thoughts and feelings.

It’s the measure of how we adapt to fluctuating situational demands, shift our perspective, and balance competing desires and needs. To remain flexible and resilient during fast-changing times it helps to watch what you think and to take great care of yourself.

How much time do you spend each day neurotically ruminating over something that happened to you or someone you know, constantly replaying the event in your mind and dwelling on the injustice of it all? As you do this, what happens to your stress level? And your capacity to think clearly, or focus on other, more productive thoughts?

Many Type-A overachievers fall into such thinking traps, spinning themselves into a frenzy of negativity and anxiety. It’s difficult to provide great customer service to the next caller when still angry at the last one. It’s nearly impossible to enjoy time at home when your mind is stuck in overdrive.

How to Stop Ruminating and Refocus

When rumination makes you feel stuck, there are a few ways to catch yourself and refocus: Establish a time limit. “Venting and complaining are good!” one of my coworkers used to say. And while it’s true that talking things out and getting difficult emotions “off your chest” can have a therapeutic effect, complaining all day long has the opposite effect. Instead, ask a good friend, “Can I have five minutes of your time?” and

then leave it at that. Write in a notebook for 15 furious minutes and then see how you feel. Keep an open mind. When you notice that you’re stuck thinking about something, try to see another perspective. Is it possible there’s another side to the story? Maybe it wasn’t as personal as you initially thought. Try to empathize with the other person’s point of view, and then let go.

Create boundaries. If you frequently take on other people’s problems, you may be facing an opportunity to say “no.” Instead of building a case for the perceived injustice, use the situation to grow. Rather than remaining hurt or angry, come from a place of strength and understanding.

Practice Self-Care

It’s easier to control negative thoughts and lower stress when

you also practice regular selfcare. This is a conscious act that you take in order to promote your physical, mental and emotional health. Self-care is vital for building resilience toward stressors in life that you can’t eliminate. Sounds great, right? Unfortunately, many caregivers think that self-care is selfish or a luxury. As a result, they avoid it and are left feeling overwhelmed, tired and ill-equipped to handle life’s inevitable challenges. It’s impossible to give from a depleted state, and in order to keep taking care of everyone who depends on you, you need a self-care regimen.

Over the next few days, reflect on how well you’re taking care of yourself physically, mentally and emotionally: Are

you planning downtime? Are you doing the things you enjoy? Are you getting enough sleep and exercise?

When you discover you’ve neglected a certain aspect of your life, create a plan for change. Check-in with yourself then write down something specific you can do in the next week to prioritize you. Schedule it, protect it and enjoy it. Start small, and see where it takes you.

One dispatcher in Memphis reconnected with her passion for the job simply by taking 10 minutes each day to listen to upbeat music, connect with gratitude and remind herself of why she got into this line of work in the first place.

Stress

Over time, subtle shifts in thinking add up to big results, offering greater levels of resilience to draw from during challenging times. When uncertainty is the only thing that is certain, it helps to know you still have the power to choose.

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Here’s Where the Police Went — and a Way to Help Get Them Back

Originally published Dec. 2, 2024, by Police1.com by

U.S. police departments may be struggling to hire enough officers, but they’re not struggling alone.

America as a whole is suffering from a pervasive shortage of able and willing workers, including in other vital professions like health care and education.

The main reasons for it are twofold, according to the Bureau of Labor Statistics’ most recent labor force review and projections: Slower population growth, driven by reductions in

birth rates and immigration; and an aging workforce, with baby boomers now reaching retirement age.

Unfortunately, this recent paucity of personnel will probably get worse before it gets better.

“The impacts of lower population growth and an aging labor force are projected to accelerate over the coming decade,” the BLS report warned.

“BLS projects that the annual rate of labor force growth will decelerate to 0.4 percent over the projection period, down from 0.6 percemt in the preceding decade.”

At the same time, police

agencies are desperate to hire. That creates a hypercompetitive marketplace where departments often must compete directly for the same candidates.

In such conditions, they need every advantage they can get, whether it’s salaries, benefits, promotional opportunities – or even just a quick and responsive hiring experience.

It’s an endeavor too important for shortcuts – police candidates must be thoroughly vetted, and aspects of the hiring process may be grounded in law – but a fast, smooth and simplified pathway can be a major competitive advantage.

How Did We Get Here?

The law enforcement profession faces some additional challenges too, and they didn’t just start in 2020.

A larger decline in the numbers of American police actually occurred from 2008–13, when the number of full-time U.S. officers dropped by 11.5%. That correlated with a time of economic downturn and growing public support for decriminalization of certain nonviolent offenses.

The total number of American police bottomed out at around 627,000 in 2013 but rebounded to just over 697,000 by 2019. Then the twin catastrophes of 2020 struck: The high-profile deaths of George Floyd and several other people of color triggered months of sometimes-violent protests, and the COVID-19 pandemic arrived.

Amid a flare-up of public hostility and amplified scrutiny, many cops hung it up; between April 2020 and April 2021, police retirements were 45% higher, and resignations 18% higher, than in the previous year. COVID-19 also hit police hard, killing more than 700 in its first year and a half and sidelining thousands of others.

While the deadly period of COVID-19 is (hopefully) over, the alarming pace of departures has continued. Data from the Police Executive Research Forum (PERF) found sworn staffing among U.S. police departments 0.9% lower in Janu-

ary 2023 than a year earlier, and almost 5% lower than January 2020.

The upshot has been many departments left shorthanded – by hundreds of positions in some big cities.

“You’ve got a workforce that’s being compressed on the front end, you’ve got a drop in people who want to be cops. And on the other end, you have a significant increase in people who are resigning and retiring,” PERF President Chuck Wexler told CNN in 2022. “It’s a trying time to be a police officer in this country … police chiefs are wondering who are going to be the cops of the future.”

Departments have compensated for shortages in multiple ways, from curtailing nonemergency activities to disbanding specialty units, and taken additional measures to broaden their applicant pools, including improved salaries, hiring bonuses and relaxed prohibitions around things like tattoos

or past marijuana use. But the traditional cumbersome police hiring process has been slower to change.

A Process in Need of Modernization

When you describe it in 2024, the process seems especially archaic.

A department conducts its initial testing and identifies top applicants to potentially receive offers. Historically they’d send those individuals thick personal history questionnaire packets by mail (now that may happen by email), with instructions to fill everything out and return it. Security is an obvious concern and possible weak point, as these documents will include social security numbers and other valuable personal information.

From the applicant’s perspective, there’s a lot to collect: not only past jobs but former addresses, education, roommates, etc., and many rather invasive questions to answer to help

weed out bad fits. When that information returns to the PD, investigators must sift it page by page looking for disqualifiers or items that require follow-up. That can result in substantial additional back-and-forth.

“Even if that’s happening over email, it poses a number of shortfalls, including lack of efficiency,” said Tyler Miller, founder and CEO of Miller Mendel, Inc., a prominent software provider whose eSOPH solution facilitates and streamlines the in-depth background investigations required for law enforcement hiring.

Ultimately a candidate who clears all the hurdles reaches a point of hiring, but the overall process can take months. And during that time, it’s easy even for interested parties to drift away to other opportunities.

Comprehensive background investigations take time, and applicants’ bills need paid today.

It’s a process that eSOPH – an acronym for “electronic statement of personal history” – can accelerate by up to 50%, helping departments complete their vetting and get offers on the table far quicker than traditional methods.

After applicants are invited by an agency to create their profile in eSOPH, they complete any initial paperwork, tasks and personal history questionnaires required by the agency. Their background investigator then reviews their submitted background information to address any issues and then moves onto other tasks such as reference checks and interviews. It’s not prescriptive; the software is highly configurable and adapt-

able to each organization’s needs and processes.

Some of the time savings in this experience result from the applicant taking on certain duties traditionally completed by background unit personnel.

“By completing the smart personal history questionnaire in eSOPH, the applicant inherently completes a lot of the laborious work the background investigator had to do previously,” explained Miller. “For instance, investigators will get a list of roommates and other reference points, and they can just click a button and send those people links to complete reference questionnaires in eSOPH.”

eSOPH also simplifies the search for any potential involvement by candidates with the criminal justice system. Previously investigators had to

search manually for contact information for law enforcement agencies or court systems in the area around where a candidate lived or worked. eSOPH provides that for them from its national database to jump-start the process.

“If you don’t have something like eSOPH, you’re going to Google, entering an address, drawing a circle and trying to find every police jurisdiction and court system in that area,” Miller noted. “With eSOPH you can complete a radius search around the addresses provided by the applicant and quickly find all the law enforcement agencies and court systems within the chosen radius.”

The platform also highlights red flags at the outset, sparing

evaluators the sinking feeling of discovering deeply buried disqualifiers after hours of plodding through pages.

Other attributes of eSOPH include customizability of questionnaires, task lists and other documents; support for different reference types; exam tracking; integrated credit reports and social media screenings; address and email validation; and a messaging system that connects investigators, applicants and references. It’s also mobilefriendly for personal devices.

A Quicker Process Benefits Everyone

Making it hard on your applicants makes it easy to go elsewhere. Modern electronic tools can help agencies provide

a smoother, easier process for candidates that ultimately helps get well-qualified officers on the streets and fighting crime faster. And that benefits everyone: departments, officers, the public they serve and even candidates who aren’t a match but can move on more quickly to something that fits them better.

“Last year our staff were at a conference and encountered a commander at a police department that uses eSOPH,” Miller recalled. “He told us, ‘It’s great – I just approved three backgrounds last night in the hotel room.’ That’s not something you can do when a paper packet has to move from desk to desk.

“There’s also a considerable quality assurance benefit in terms of processing more consistent backgrounds and ensuring each necessary step of a background investigation is completed and documented. This can be more important when there’s more than one background investigator, and each has a different experience level and skill set. eSOPH allows supervisors and decision-makers a much more streamlined and organized way to review backgrounds and be assured all steps were completed and documented.”

For more information, visit Miller Mendel.

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Updated Active Shooter Data: The Most Dangerous Call in Law Enforcement

This article is reprinted with permission from Tactical Science

This article builds on a 2023 study that analyzed how officers are shot and killed during active shooter incidents. The original research covered data from 2000 to 2018. We’ve now extended the dataset to include five more years (2019-2023) and will compare trends between these two periods.

What Was the Issue?

Responding to active shooter events is inherently dangerous, but how dangerous? The origi-

nal study quantified this risk by examining how often officers were shot in these incidents. Now, with additional data, we can provide a more complete picture and identify any evolving trends that impact officer safety and training.

How Did We Look at It?

We analyzed 567 active shooter attacks documented in the FBI/ ALERRT dataset from 2000 to 2023. The original study only examined the first 250 attacks (2000-2018). Our sources included official reports, police records, news articles and other verified summaries of these events.

What Did We Find?

From 2000 to 2023, at least one police officer was shot in 69 active shooter events. That is about 12% or 1 out of 8 events! A total of 136 officers were shot during these events and 31 (22.79%) of these officers died.

When the researchers started to dive into the circumstances of the shootings, they found that 37 (27.2%) of the officers who were shot during an attack were shot at the outset of the attack. Often, they were ambushed while standing a duty post. These officers were also more likely to die. When shot at the outset, more than half (51%) of the officers died. When shot

Photo by Wilfredo Lee/AP
12415 Augusta Road, Lavonia

responding, about 1 in 8 officers was killed. The figure below shows the difference in mortality between officers who were shot responding and those who were shot in ambushes at the outset of an attack.

The rest of the analysis is focused on the officers who were shot when responding to an attack. Ninety-nine (99) officers were shot when responding to 56 events. So, even when the ambushed officers were eliminated, an officer was still shot in about 1 out of every 10 active shooter events.

The figure to the right presents where the officer was when they were shot. More than three-quarters of the officers who were shot were shot outside!

The most frequent situation was while moving outside. The next most common situation was that they were shot on arrival, which we defined as in or immediately next to their car.

Note: The figure does not include fourteen cases where we were unable to determine the location of the officer at the time of the shooting.

What’s Changed?

First, active shooter response is still the most dangerous call in law enforcement! The ratio of events with officers shot during response is lower (1 in 10

vs. 1 in 8) when we add the last five years of data. If we look at only the 2019 to 2023 data, it is dramatically lower (1 in 20). We would love to say that this is because officers are being better trained and are better at responding, but there are a couple of things that we must address before making that claim.

In the last 5 years, there has been an influx of cases that meet the technical definition of an active shooter event as used by the active shooter working group, but really do not seem like active shootings.

In house (at ALERRT) we refer to these as escalated events or walk-by shootings. These generally involve a fight that starts at a bar or a party. One of the parties to the fight leaves the location to get a gun and then returns to the scene, opens fire, and immediately leaves. About 10% of the events in the last five years fall into this category. The escalated fights almost all

end with the attacker fleeing. On top of that, we have also seen a general increase in the number of events where attackers flee the scene. Early on, this was quite uncommon, but in the last 5 years about 42% percent of all attackers flee the scene before law enforcement arrives. If we eliminate these flee cases from the data, about 1 out of 10 active shooter events result in an officer shot during response in the last five years. So the rate of officers being shot appears to have gone down a little bit even when the flee cases are eliminated.

Second, officers who were shot in the last 5 years were substantially less likely to die. From 2000 to 2018, about 16% of the officers who were shot when responding died. From 2019 to 2023 only 7% of the officers shot during response died.

That means in the last five years, officers who were shot when responding were 2.25

times less likely to die! Our data don’t allow us to determine exactly why, but it is possible that the increase in medical training that police officers have been receiving is helping to save lives.

Third, a larger proportion of the officers that were shot during active shooter events were shot outside. In the original data, about 72% of the responding officers that were shot were shot outside. Now it is 78%. If we look only at the last five years of data, it is 86%.

Officers who are shot outside are also about 3x more likely to be killed (3% killed when shot inside and 9% when shot outside)!

This is clearly an area that needs serious attention in training. Yet, if we look at how most active shooter response training classes are structured, much more time is spent on moving inside of structures and room entries than on outside issues.

Let us offer a brief observation on this point. When active shooter response training first began, it was dominated by SWAT trainers. That made a lot of sense at the time. You were dealing with someone actively engaged in committing violence and that was an area that was within the SWAT mission set.

What SWAT guys taught was basically a mini-SWAT school for patrol officers. They applied SWAT sensibilities to the active shooter problem. SWAT skills were what they knew, so that is what they taught.

That made sense when active shooters were a new phenomenon, but we now have almost 25 years of data and experience in dealing with these threats. We know that active shooter events are different from SWAT events in a lot of ways. We have made some changes based on this knowledge.

We no longer expect officers to wait for a team of 4 or 5 officers to make entry for example. Yet, some of the original sensibilities of SWAT officers still have undue influence on active shooter response training and many trainers are still trying to run mini-SWAT schools.

It is time to move beyond the traditional SWAT approach (as a side note, this is not to say SWAT teams are not skillful. Without a doubt, most teams are extremely capable. However, their operational context differs, and their skills do not transfer seamlessly to active shooter training.)

Nearly 25 years of data clearly demonstrate that the outside environment poses significantly greater danger than the inside. Why doesn’t our training reflect this reality?

We are not saying that interior skills don’t matter. They do, but this is not where most officers are being shot and killed. Reflecting on the data, how much training time in your classes is allocated to addressing outside versus inside problems? Do officers start outside and move inside during forceon-force scenarios? Do officers choose where they will arrive or do you choose where they start? Do any of your force-on-force scenarios involve contacting the attacker outside of the building? If you are doing what most

people are doing, your answers to the above questions are obvious. You spend much more time on inside than outside problems. You tell participants where to start your force-on-force scenarios, they start inside, and they never encounter a bad guy outside.

What kind of threat picture do you think that creates for your officers? Is that part of why more officers are being shot and killed outside?

Across the policing world, everyone has been saying that they are evidence-based for some time now. If you are being evidence-based, then you must let the evidence drive your training. The data here are clear. The outside of the building is more dangerous than the inside

for responding law enforcement officers. Training must reflect that.

Because training time is limited, focusing on exterior threats will mean taking time from somewhere else. That is uncomfortable, but being truly evidence-based demands it.

Seven Habits of Successful Police Officers

Article originally published by police1.com

What personal traits do you have to possess for your peers and public to think you’re one helluva cop? In other words, what does it take these days to be a successful police officer?

We previously reported the views of nationally known trainer Kevin Davis on the qualities of a successful policing agency. Now we’ve asked Davis to construct a companion list, itemizing the attributes of successful officers, those stand-out hard-chargers who are best constituted to take care of business effectively and legally in even the most challenging assignments.

“Success is not defined by time on the job,” says Davis, a

veteran with a medium-sized municipal agency in northeast Ohio. “You may bring some of these qualities with you when you start on the job and you can develop them all regardless of tenure.”

These traits are not all-inclusive, nor are they static goals, he points out. “They require constant nurturing and reinforcement. But in my observation and experience, if you want to be the kind of officer that others respect and want to emulate, this is the core of what it takes to get there.”

Like Stephen Covey’s “7 Habits of Highly Effective People,” here are Davis’ vital qualities of successful police officers.

1. Intrinsic motivation “It’s tough to be a cop anywhere

in the world today,” Davis allows. “When was the last movie you saw where a police officer was a squared-away individual and not a human wreck? Disrespect for law enforcement seems to be part of a general societal degradation.

“These days, you may not get motivating pats on the back from extrinsic sources. You have to be driven by a steelplated, intrinsic positive attitude that’s your durable epicenter of professionalism, regardless of the reactions of others.

“There’s a saying that you should ‘shine your shoes for yourself, not for anyone else.’ That’s the attitude of the true professional, and it’s manifest in the way your uniform and leather look, in the way you take care of yourself so you can do a better job, and in the way

you go out every day looking for crime and offenders instead of being a ‘spectator cop’ who sits back and watches others be the ‘real police’ getting things done.

“Policing is not a game. You have to be mentally and physically prepared each day for whatever may come down the road. Focus on what you can control (your attitude and behavior) rather than what you can’t control (society’s perceptions). The aura you create will radiate out from you.”

2. Decisiveness Based on Legal Knowledge

Uncertain, indecisive officers are a threat to themselves, fellow officers and the community they serve. Successful officers,

in contrast, “can make quick, confident decisions because they know what they can and can’t do under the law and according to their department’s policies and procedures,” Davis says.

“You can’t make a good decision on anything – vehicle stops, Terry stops, use of force, search and seizure – unless you know what conforms to the rules of your profession.”

Although the continuous flow of legal information may seem intimidating, “it’s important to stay up on court decisions because they affect what you do every day,” Davis says.

“The best cops will have a better working knowledge of the law than most prosecutors and judges.”

These decisions could redefine police procedures, training and community interactions nationwide

3. Devotion to Training and Practice

“Training is what you learn from someone else. Practice is a gift you give yourself,” Davis says. “For success, both need to be constant. The best musicians tend to be those who practice the most. The same is true for cops. The more you sweat in training and practice, the less you’re likely to bleed on the street.

“We’re a fast-food nation. We want things now, in 10 easy lessons, one DVD. But the truth is that there’s no easy way to become good. Some behavioral

scientists have estimated it takes 10,000 hours of practice and experience to truly master complex skills.

“When bullets are flying and people are trying to kill you, you need to rise to that occasion and go home safely when it’s over. But you better have practiced extensively and regularly for that day. If you haven’t, you risk doing something really stupid by over-reacting or underreacting.”

Davis says that successful officers recognize law enforcement as a “true profession” that incorporates a wide variety of skill sets. To perfect them may require seeking outside training at your own expense if your department won’t foot the bill. Training and practice are an officer’s “lifeblood,” Davis says. “They’re an investment in your own future. You gain confidence from competence and competence from hard work that never ends.”

Actionable strategies, key resources and a structured plan to help law enforcement professionals master the policing skills required to excel

4. Weapons Mastery

Any professional to be successful must be familiar and competent with the tools of his trade. For LEOs, that includes the duty firearm, the tactical baton, pepper spray, the TASER, and “all other weapons systems you carry, including your personal physical and verbal weapons,” Davis says.

“For successful cops, there is no acceptable alternative option: You must master the weaponry for every level of force you may be called upon to use, beginning with command presence. In a life-threatening situation, you want your pistol to appear in your hand and on target without conscious thought. Developing skill to that level takes time and effort, but without mastery, the results when your life is on the line could be catastrophic.”

Good tactics that allow you to gain and maintain an edge of advantage can be thought of as part of your weapons system.

“A successful officer knows how to prevent a fight as well as what to do in a fight,” Davis observes. “With tactical skill, you deny an adversary the op-

portunity to assault you, so you don’t have to go toe-to-toe with him or blindly race into a situation and make yourself an easy target.”

Tactical competence needs to be an evolving art. “Take time to learn trends – what the criminal population is innovating, what’s new that you’re facing out there – so you can adapt your alertness and behavior accordingly,” Davis advises.

“Again, take the initiative in educating yourself to understand your enemy. Waiting for your agency to inform you can be dangerous.”

5.

SMEAC Planning

“If you fail to plan, you plan to fail. It’s that simple,” Davis declares. He’s talking about goal-

setting and pathway-mapping across a broad spectrum: your next call, your career, your life outside of policing.

He believes that successful officers employ a planning approach represented by the acronym SMEAC – Situation, Mission, Execution, Administration and logistics, Command and Signals.

Situation: First, you identify clearly the individuals and circumstances you’re dealing with. What are you involved in or heading into? “You access as much current intelligence and background as you can to help you see as complete a picture as possible,” Davis says.

Mission: What is your goal; what exactly are you trying to accomplish? “Without a goal, you have no focus.”

Execution: You lay out simply and methodically a strategy for how you’re doing to accomplish your mission. What help do you need from other people? Who does what exactly? “You have to be flexible enough to alter your plans as the situation evolves, but thinking about your tactics in advance is a safeguard against winging it,” Davis explains. “In law enforcement when we just wing things tends to be when we screw up bad.”

Administration and Logistics: This refers to nitty-gritty practicalities. “On a SWAT call-out, for example, this step includes deciding what radio channel you’re going to use, checking to be sure everyone has a vest and handcuffs, assigning who’s rid-

ing in what vehicle, determining how you’re going to get to the scene – important details that assure your plan moves forward smoothly,” Davis says.

Command and Signals: How are you going to communicate and relate to the parties involved?

6. Integrity

“The dark side of law enforcement is always looming,” Davis warns. “The history of this profession is filled with good, aggressive officers who lost their way. The challenge is to go about your life on and off the job in an ethical way.

“A successful officer can swim in the swamp of life on the street and not come out stinking. He or she can hunt monsters without becoming one. Ethics is often taught in law enforcement classes. The successful officer makes it an action as well as an idea.”

7. Continuous Improvement

Successful officers consider themselves a work in progress, regardless of their years of service or the successes they’ve accumulated. When it comes to successful performance, “you are never completely and permanently there,” Davis says. “There are always opportunities for improvement, and the successful officer actively searches for ways to be better.”

There may be breakthrough moments when radical changes occur. But more likely – and usually more reliable – is an

ongoing series of small changes that arise through self-reflection and identification of ways to enhance your personal and professional lives.

“Taking incremental, continuous steps is usually more desirable than attempting giant leaps,” Davis says. “Improvement that’s not drastically different is easier to implement. As times change and circumstances change, it’s important to keep evolving in positive ways if you want to stay successful.”

Three Keys to a Happy Police Retirement

This article was originally published by police1.com by

Police and other first responders face particular challenges in retirement. If you are a cop nearing the end of your service you may see it as an escape that you long for, particularly in this time of political and societal pressure toward law enforcement.

But when you retire you will leave some good things behind. Those good things should be considered so you can replace them in retirement. Your happiness may depend on it.

The role of a police officer provides a sense of camarade-

rie. You know that your brothers and sisters on the force have your back. The department is a community, even a family. And there are a lot of laughs. You will give that up in retirement. Sure, you will stay in touch with folks, but it won’t be the same.

The job can be exciting. Depending on your role either occasionally, or every day. Maybe that is the aspect of the job you really want to get away from.

But even so, won’t you miss the action at least a bit? Or maybe you love that part of it, the level of challenge and even the risk. Some people come hardwired to handle and enjoy high-pressure situations. Those

people especially need to consider that they will leave that behind in retirement.

Perhaps most importantly, consider that the job of a police officer brings with it a rock-solid sense of identity and purpose. Even in this time of (outrageous) scapegoating of the profession, most Americans know we need the police.

Maybe you have become disillusioned – you feel unappreciated, besieged even – and you have slipped into doubt of that purpose. But make no mistake: What you do is critical, and on one level or another you know that.

So, in retirement, you will be leaving behind certain measures

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of camaraderie, excitement and purpose.

I don’t mean to make that sound so pessimistic. Retirement can and should be the best years of your life. But your odds of that happening improve if you actively plan to make it so, and part of that involves thinking about what your identity will be in retirement – what will motivate you and keep you springing out of bed in the morning.

In researching our book “Winning at Retirement,” fellow financial planner Kristin Hillsley and I discovered some data trends that are important to consider in a quest for retirement happiness.

Some elements of what we learned were so different for those in your role that we recently released a first responder edition of the book that better tailors the information for police officers, firefighters, EMS providers and others who serve.

For anyone retiring from any job, there is good news. About half of retired Americans describe their post (primary) career years as the best time of their lives. Those are pretty good odds. But you can improve your own odds if you take steps to address three factors that seem to most influence the outcome.

First, you need to look after your mental and physical health and wellness. Second, you need to have enough money to support your lifestyle, whatever that lifestyle is, such that you

aren’t feeling constant stress about finances.

And finally, you need to have a sense of purpose in retirement, something to drive you, engage you and shape your identity in a positive way. Let’s examine those factors in more detail.

Health and Wellness

We can divide the subject of health and wellness into two parts: physical and mental.

Advice on the physical side is straightforward. Structure your diet around whole, minimally processed foods. Exercise in some form pretty much every day, mixing a strength routine with a cardio routine. Pain and lack of energy owing to physical neglect become a recipe for physical and mental distress.

And the physical/mental aspects are cyclical: taking better care of yourself makes you feel better, which makes you more likely to take care of yourself, which makes you feel better. It’s not about living to 100 years old, it’s about living well for as long as you live.

Police, specifically, score poorly as a group on every metric of mental wellness. Rates of suicide, substance abuse, depression and divorce are off the charts. Taking care of yourself physically will help with mental wellness, but the rest of the strategy is not as clear.

The best advice we can offer is to actively pursue an attitude of optimism (not easy in your job), seek and reinforce in yourself a sense of purpose and

contribution to society, maintain a feeling of connectedness to other human beings, and get help when you need it.

There is a powerful factor retiring police should be aware of called the happiness curve. In studies of cultures across the world, a strong tendency has been revealed. On average human happiness is at a high level in our early 20s, then declines to a low point around age 50, then – here’s the kicker – it rises to all-time highs at age 70 and beyond.

That’s right, in opposition to common assumptions in our youth-obsessed culture, peak happiness typically comes late in life. It is important to note that police tend to retire somewhere around age 50, a natu-

ral nadir for happiness. So be aware that the blues you may feel around then are somewhat hard-wired, but also be aware that things should get better with time.

A healthy retirement for officers doesn’t just happen — it requires planning from day one for the next chapter of your life, both on and off the job.

Money Matters

Money can buy happiness, but only to a point. When a person is living below the poverty line, money correlates closely with happiness. That’s understandable, if more money means adequate food and shelter, more money is going to make you happier. But the correlation falls off once your basic needs are

met.

Beyond that, the bigger issue is whether money is a cause for stress (which it can be for people of limited means, and also for the very wealthy). If your nest egg is big enough, or your spending low enough, money worries shouldn’t keep you up at night. Achieving that requires a combination of keeping debt low, having a strong sense of your budget and investing wisely.

One thing you hopefully have going for you is a good pension, something that has become a unicorn outside of the public sector. The certainty provided by a pension can form the bedrock of financial stability. The rest of it, and obviously there is much more to it, is beyond the

scope of this article. Know this much in short: avoid putting your head in the sand when it comes to your finances. As with the rest of this, make a plan. Seek help as needed, starting with your human resources department.

If this article manages to make its way to a few rookies, listen up: One thing literally every retiring police officer will tell you to do is to start early when it comes to saving. You will thank yourself later. Whatever your age, if you have not started saving, start today.

Note: Check out these highlyrated resources for planning your retirement from a public safety career.

*Retirement Planning for Law Enforcement Officers

*Surviving Retirement

*The Psychosocial Experience Of Retired Police Officers

*Winning at Retirement (First Responder Edition)

*Life After Law Enforcement

*Beyond the Thin Blue Line Identity

Take inventory of your life right now, including your career. What do you hate about it?

More importantly, what do you love about it? Anything positive that will be left behind in retirement should be replaced.

Start with camaraderie. Is there a hobby, club, or second career that would provide that sense of friendship, of tribal closeness?

How much will you miss the action? Are you an adrenaline

junky? That is not an insult; some people are built to crave excitement, and that motivation can be channeled in positive directions. If you will miss that aspect of the job, come up with a way to replace it.

And what about your purpose? What drives you, what are your values and what makes you proud of the work that you do? Again, give thought to this and plan accordingly as you shape the next phase of your life.

As we say in the book, “retirement is a blank sheet of paper.” Give serious thought to what you will do with that empty canvas so that it maximizes your sense of positive contribution to the world, and by extension, your happiness. Go find happiness in retirement

We as a society owe you a debt of gratitude for the risks and difficulties you took on for

us. You owe yourself a happy retirement. Our advice is to move beyond just hoping for that outcome and start planning for it.

Retirement happiness is a goal worth working toward. Look after yourself physically and mentally, be smart about your money, match your lifestyle to your resources, and seek out a sense of engagement and purpose for the remainder of your happy days.

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De-escalate Encounters with Persons in Mental Health Crisis Using Noninvasive Alternatives to Force

Originally published by Police1.com

Use of force by law enforcement has always been under scrutiny, but that scrutiny has grown more intense in recent years as public demands for reform in policing have grown louder.

Officers are already undergoing a crisis of public confidence as well as internal struggles as agencies grapple with recruiting and retention problems and short staffing.

Meanwhile, other problems — like opioid addiction and untreated mental illness — are growing and putting further

pressure on police officers, who are often the first to respond to a person in crisis (PIC).

The American Psychological Association estimates that at least 20% of police calls for service involve a mental health or substance use crisis.i

While police departments are under pressure to reduce use of force, they are also responding to more calls with people who are not necessarily unwilling — but often unable — to comply with police commands.

Having to use escalating levels of force to bring an individual into compliance not only increases the risk of injury or death to the person in crisis, it also increases the risk of death

or injury to the officer.

Using force against a noncompliant PIC can lead to other negative consequences for the agency or officer, including litigation, increased insurance costs, loss of career and emotional and psychological trauma.

What is needed to reduce use-of-force encounters with PICs are alternative tactics and tools – like BolaWrap – that reduce conflict with no or minimal physical contact.

Risks Inherent in Encounters With Persons in Crisis Treatment Advocacy Center estimates that at least “one in four fatal police encounters ends the

Photo credit: Antonio Diaz
325 Old Oxford Rd, Covington

life of an individual with severe mental illness.”ii

“People with severe mental illness are being routinely abandoned by the mental health system. It forces law enforcement officers (LEOs) to step into a dangerous situation if the untreated become a ‘danger to self or others,’” according to Mental Illness Policy Org.

“This too frequently results in people with untreated severe mental illness being injured, incarcerated and sometimes killed by police. It also, too frequently, results in police being injured or killed by people with untreated severe mental illness.” iii

Often these encounters end in injury or death for the person in crisis, and the department and responding officers can face allegations of using excessive force. Whether or not an individual officer is found liable, an incident like this can impact not only the department, but the officer’s career and mental health.

According to a 2006 review of officer-involved shootings: “The sources of stress attached to an officer-involved shooting are multiple and include the officer’s own psychological reaction to taking a life, the responses of law enforcement peers and the officer’s family, rigorous examination by departmental investigators and administrators, possible disciplinary action or change of assignment, possible criminal and civil court action, and unwanted attention — sometimes outright harass-

ment — by the media.”iv

While encounters are unpredictable and officers often have no choice but to apply more aggressive tactics or lethal force, no officer wants to risk their life or career or take an innocent life.

There is increasing recognition that police officers are often thrust into positions where they have to make difficult judgments about the mental state and intent of an individual perceived to be in crisis. Special skills, techniques, abilities and tools are required to effectively and appropriately resolve the situation while minimizing violence.

Here are some of the actions law enforcement agencies are

taking to reduce the risk of having to use force in encounters with persons in crisis.

Crisis Intervention Team Training

The International Association of Chiefs of Police recommends that law enforcement agencies provide officers with training to determine whether a person’s behavior is indicative of a mental health crisis and equip their personnel with guidance, techniques, response options and resources so situations may be resolved in as constructive, safe and humane a manner as possible.

Crisis intervention team (CIT) training teaches law enforcement officers to safely de-

escalate mental and behavioral health crisis situations. Law enforcement agencies that have CIT programs in place have reported as much as an 80% decrease in officer injuries during mental health crisis situations.v

Research has indicated that police CIT training is effective and has good outcomes for police officers who receive the training. A survey of police officers indicated that CIT-trained officers perceived themselves as less likely to escalate to the use of force in a hypothetical mental health crisis encounter.

There is also good evidence for benefit in officer-level outcomes, such as officer satisfaction and self-perception of a reduction in the use of force.vi

Coresponder Teams

In addition to CIT training, some law enforcement agencies are moving to a model for crisis response that pairs trained police officers with mental health professionals to respond to incidents involving individuals experiencing behavioral health crises.

While the coresponder model is fairly new, preliminary evidence indicates it shows promise in enhancing crisis deescalation, increasing individuals’ connection to services and reducing pressure on the criminal justice system by reducing arrests, police detentions and time spent by officers in responding to calls for service.vii

9-1-1 Dispatch Diversion

Police officers are often asked

to respond to calls that may be better suited for behavioral health professionals. Implementing 9-1-1 dispatch diversion can help communities conserve public safety resources and reduce reliance on police by first determining whether law enforcement is necessary for the response.

If connection to an embedded clinician or other mental health professional is more appropriate, dispatchers are able to facilitate a response that helps link the person to services or treatment. Embedded clinicians can also help glean information from callers such as psychiatric history, treatment compliance, current medications and symptoms.viii

Add noninvasive methods to the use-of-force continuum

The use-of-force continuum is a widely accepted model presented to law enforcement officers as a guide to address threat, resistance, evasion and potential harm.

The use-of-force continuum has been a five-stage model: Officer presence, verbal commands, empty hand control using bodily force, less-lethal force – like pepper spray, baton and conducted energy devices –and, finally, lethal force.

However, the increased focus on de-escalation and development of new noninvasive tools that can help officers gain compliance when faced with potential force encounters suggests it’s time to add a new step to the model: noninvasive methods,

including CIT and non-lethal methods like BolaWrap.

Noninvasive methods provide alternative approaches for officers to consider when communication efforts break down but they are not ready to escalate to pain compliance. Noninvasive methods minimize the need for physical contact and may prevent the need for forced takedown, which can cause severe trauma to the person in crisis and the officer as well.

According to an unpublished white paper advocating for the addition of noninvasive methods to the use of force continuum,ix noninvasive methods include:

1. Engaging mental health practitioners as coresponders, as in

the CIT and coresponder models or 911 dispatch diversion approaches mentioned above.

2. Directing or redirecting backup officers to increase or decrease visibility and avoid overresponse.

3. Using noninvasive, pain-free devices like BolaWrap.

4. Engaging family, neighbors, friends or peers to provide support to the PIC.

5. Using backup officers to distance family members, observers and others who agitate the situation.

6. Controlling noise to minimize the PIC’s stress and confusion

caused by excessive noise.

7

. Controlling lighting to the officer’s advantage, such as using light as a means of control, diversion and cover.

8. Requesting K-9 officers to use police-service dogs to circle-and-bark to contain the PIC.

Use Noninvasive, No-Pain Devices

BolaWrap is a noninvasive restraint device that can help officers achieve compliance from a PIC without the need for close physical proximity – which is where injuries are most likely to occur.

Because it restrains from a range of 10–25 feet without inflicting pain, it is a useful addition to the officer’s toolbelt in situations where a subject is noncompliant but use of force is not desired, as with a person in crisis or with a physical or mental disability. BolaWrap immobilizes the subject long enough for officers to approach and restrain the individual in handcuffs without incident.

Many agencies that are actively expanding their ability to resolve increased encounters with PICs, like Detroit Police Department, are adding BolaWrap to their noninvasive toolkit, along with coresponse teams and CITs.

As long as police departments continue to respond to calls involving people in crisis, they need tools and tactics that

will help them respond effectively and humanely. Adopting noninvasive methods before escalating to pain compliance is more likely to lead to better outcomes for individuals, officers and communities alike.

References:

[i] “Building mental health into emergency responses,” Abramson, Ashley. Monitor on Psychology. May 2021. https://www.apa.org/ monitor/2021/07/emergencyresponses

[ii] “Overlooked in the Undercounted: The role of mental illness in fatal law enforcement encounters.” Fuller, Doris A., Lamb, Richard H., M.D., Biasotti, Michael, Snook, John. Treatment Advocacy Center. December 2015. https://www.treatmentadvocacycenter.org/overlooked-in-theundercounted

[iii] “115 Law Enforcement Officers Killed by Mentally Ill.” Mental Illness Policy Org. https:// mentalillnesspolicy.org/crimjust/12 0LEOSkilledbyMentallyIll.html

[iv] “Officer-Involved Shooting: Reaction Patterns, Response Protocols, and Psychological Intervention Strategies.” Miller, Laurence. International Journal of Emergency Mental Health. 2006. https://ovc.ojp.gov/sites/g/files/ xyckuh226/files/media/document/ imp_officer_involved_shooting-508.pdf

[v] “Police Response to Mental Health Emergencies: Barriers to Change.” Dupont, Randolph, Cochran, Sam. U.S. Journal of the American Academy of Psychiatry and the Law. 2000. https://www. ojp.gov/ncjrs/virtual-library/ abstracts/police-response-mentalhealth-emergencies-barriers-

change

[vi] “Effectiveness of Police Crisis Intervention Training Programs.” Rogers, Michael S., McNiel, Dale E., Binder, Renee. Journal of the American Academy of Psychiatry and the Law. September 2019. https://jaapl.org/content/early/2019/09/24/JAAPL.003863-19 [vii] “Assessing the Impact of Co-Responder Team Programs: A Review of Research.” IACP/The University of Cincinnati Center for Police Research and Policy. October 2021. https://www.theiacp.org/ sites/default/files/IDD/Review%20 of%20Co-Responder%20Team%20 Evaluations.pdf

[viii] “Tips for Successfully Implementing a 911 Dispatch Diversion Program.” Council of State Governments Justice Center. October 2021. https://www.ojp. gov/ncjrs/virtual-library/abstracts/ tips-successfully-implementing911-dispatch-diversion-program [ix] “Expanding the Use of Force Continuum to Include NonInvasive Methods.” Greenberg, Sheldon, DeVita, Charles. January 2023.

Lessons for the Field: A Checklist for Fair and Just Data-Driven Policing

Originally published by Police1.com

Police agencies engaged in data-driven policing use data to identify and address patterns (e.g., in crime incidents and personnel behaviors). Data-driven policing improves strategic and tactical decision-making by enhancing agency capacity to detect problems and develop efficient and effective solutions to inform deployment and maximize the impact of limited departmental resources.

Some police reform advocates contend that data-driven

policing represents a “threat to (society’s) constitutional rights,” and demand the dismantling of biased data systems (e.g., gang databases, prolific offender lists) and defunding of “discriminatory police technology” (e.g., predictive policing software, gunshot detection systems). [1]

Critics of data-driven policing argue that police data are biased, unreliable and inaccurate, and use leads to targeted harassment of vulnerable individuals and communities. Instances of injustice — calls-for-service from racially biased individuals, police targeting of persons mislabeled as gang-affiliated,

unarmed persons shot by officers responding to gun-shot alerts, police cover-ups involving data manipulation (consider early COMPSTAT scandals [2]) — serve to support the perspective that data-driven policing is dangerous and unethical.

Police executives faced with data-driven policing criticisms should consider two facts: First, police data are imperfect and subject to misuse or misinterpretation. Inaccurate reports, coding errors, missing information and many other issues compromise data integrity.

Policing history is rife with examples of data corruption and misuse, both intentional and

unintentional. Yet, these issues plague data use in medicine, education, agriculture, social work and all other professions. Nonetheless, it is difficult to imagine how ignoring data could improve patient outcomes or food safety.

Police executives should not avoid using data, but they should work to improve the quality of data, create in-house capacity to interpret data, and promote continuous review of data-driven policy and practice outcomes.

Second, failure to collect and incorporate data into police decision-making is simply unethical. Without data, police risk ineffective action (or inaction). Status quo and nonproductive practices, like random police patrols, [3] remain unchallenged and waste taxpayer dollars.

Police risk producing or reinforcing social inequities when stop, arrest, citizen complaint and use of force data are uncollected or neglected. Supervisors need data to monitor officer decision-making, identify training deficiencies and intervene to correct problematic behaviors.

Police leaders also need data to ensure officer health and safety. Data can track workplace stressors and identify tactics and strategies that continually place officers in harm’s way.

Data is not the enemy of good policing. But the absence, misreading, or misuse of data by police agencies is.

Fair and Just Data-Driven Policing in Action

Policing research and leadership experience across three police agencies (major city, campus and mid-sized) highlight the benefits of data-driven policing and pinpoint five steps police executives can take to promote effective, equitable and ethical data-informed policing practices.

The following initiatives show how data-driven approaches can improve public safety while promoting police accountability and building community trust.

Step 1: Enhance data integrity, accessibly and interpretation

In 2020, the Boulder Po-

lice Department (BPD) lacked personnel and technology platforms to support data-driven policing. The agency hired an IT innovation specialist to build systems that integrate all city data and allow BPD’s executive team to track key performance indicators, including crime, case management and officer performance.

In addition, public-facing dashboards were developed (e.g., police blotter, interactive crime maps) to increase agency transparency. A newly hired data scientist continuously improves the quality and type of data collected to prevent misinformed strategic decisionmaking.

Further, skilled analysis turns data into actionable informa-

tion. Executives’ budget decisions should prioritize these critical positions.

Step 2: Enable inclusive policing practices

Inclusive policing helps guard against potential unintended consequences of data-driven interventions. It is akin to what Dr. Nancy LaVigne, Director of the National Institute of Justice, calls inclusive research. [4]

Inclusive policing asks those who are most impacted by crime to assist in developing and implementing solutions. It encourages participation by officers, dispatchers, victims, arrestees, social service providers and community members — anyone who has direct experience with the problem being addressed.

In 2015, the Cincinnati Police Department (CPD) observed

a significant spike in shootings and developed the PIVOT (Place-based Investigations of Violent Offender Territories) strategy to reduce gun violence. A key component of PIVOT is community partnership.

Community members who live and work in the city’s most persistent violent hot spots were involved in PIVOT’s development and implementation. PIVOT’s inclusive policing approach intentionally fostered community dialogue and partnerships resulting in:

A better understanding of police data, including community observations that explained why gun violence clustered in particular locations

Suggestions for alternative solutions to traditional criminal justice responses, including intervention by other city agencies like traffic and engineering

to prevent drive-by shootings

Community-driven neighborhood improvements (e.g., walking trails, parks, lighting, community gardens, grocery stores), rather than city-driven redevelopment projects

Overwhelming community buy-in and improved policecommunity relations

Step 3: Embrace evidencebased interventions

After a University of Cincinnati Police Division (UCPD) officer fatally shot an unarmed black motorist in 2015, UCPD launched an extensive police reform effort.

The department subsequently implemented 276 recommendations, including evidence-based and data-driven practices, under voluntary external monitorship. The reform agenda called for proactive crime reduction strategies and extensive officer training.

Police executives used evidence-based resources to reduce numerous crime problems. For example, police reduced off-campus student burglary victimization by 30% the first year and over 70% the second year, using a combination of evidence-based strategies (e.g., Koper Curve directed patrols, improving natural surveillance, target hardening, awareness campaigns).

When evidence did not exist concerning the effects of de-escalation training, UCPD partnered with researchers to collect data and ensure that trainings

improved outcomes without sacrificing officer safety.

Step 4: Empower data-driven decision-making

The Cincinnati Collaborative Agreement resulted from a class-action lawsuit alleging police brutality and biased policing. It has become an international model for improving police-community relations.

Problem-oriented policing (POP) is the main component of the historic agreement. Backed by strong research evidence, the POP process requires police to use data to identify and analyze crime problems and develop solutions in partnership with key stakeholders.

It also requires police to collect data and evaluate their efforts. It provides the framework to engage in data-driven decision-making and inclusive policing.

Further, POP improves officer wellness and safety. It eliminates long-standing problems that require a continuous police response, reducing stressors and risk of injury associated with repeated exposure to high-risk situations.

Under the Collaborative Agreement, Cincinnati experienced significant crime reductions, improved police-community relations, and reduced reliance on traditional criminal justice mechanisms, including arrests and incarceration.

Step 5: Ensure accountability

Traditional police organiza-

tional structures are built to be reactive (i.e., respond to calls for service and conduct investigations).

Police executives must develop accountability models to create agency incentives and capacity to engage in proactive data-driven decision-making.

UCPD developed a Tactical and Strategic Investigations Policy and BPD adopted the Stratified Policing Model to align agency practices with problem-solving. Both models assign crime reduction roles and responsibilities to every rank within the department.

They also mandate the implementation of evidence-based interventions and external partnerships. Regular meetings be-

tween executives and command staff ensure that personnel are engaging in problem-solving, meeting crime reduction goals and viewing crime prevention as a primary policing function.

Action Items

The five following action items will help executives to build a fair and just data-driven police agency:

• Hire personnel to enhance data integrity, accessibility, and interpretation

• Promote partnerships to enable inclusive policing practices

• Create a learning culture that embraces evidence-based policing interventions

• Use problem-solving to empower data-driven decisionmaking

• Adopt organizational models to ensure accountability

Executives who embrace these steps toward best practices in data-driven policing will promote agency efficiency and effectiveness and preemptively address critics who argue that police use of data negatively impacts equitable practices and ethical decision-making.

References

1. Díaz A. (September 13, 2021.) Data-driven policing’s threat to our constitutional rights. The Brookings Institu-

tion, Washington, D.C.

2. Francescani C. (March 9, 2021.) NYPD report confirms manipulation of crime stats. Reuters.

3. Sherman LW, Weisburd D. (1995.) General deterrent effects of police patrol in crime “hot spots”: A randomized, controlled trial. Justice Quarterly, 12(4):625-648.

4. La Vigne N. (December 7, 2022.) From the Director: Harnessing the Power of DataDriven, Inclusive Research. NIJ.

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BP 1050 HOLCOMBRE ROAD 404-565-1387…DECATUR

BP 1475 REED CREEK HWY 706-376-3099…HARTWELL

BP 1499 LAFAYETTE PKWY 706-884-6196…LAGRANGE

BP 5399 THOMASTON ROAD 478-475-5696…MACON

BP FOOD MART 3230 SNAPFINGER ROAD #2 770-680-5997…DECATUR

BP FOOD MART 101 GREISON TRAIL 770-683-2744…NEWNAN

BP-EZ FOOD MART 1808 DEAN AVENUE 706-204-8437…ROME

BP 4470 FLIPPIN ROAD 770-501-0170…STOCKBRIDGE

BP FOOD MART 4470 WALT STEPHENS 770-507-0170…STOCKBRIDGE

BP FOOD MART 4850 BILL GARDNER PKWY 678-583-9750…LOCUST GROVE

BP FOOD MART 155 E. ATLANTA ROAD 770-474-3982…STOCKBRIDGE

BP FOOD MART 517 E MIDLAND AVENUE 210-722-1845…WINDER

BP QUICK CHANGE 101 1WT ST

999-999-9999…ADEL

BP QUICK CHANGE #82

1001 W 2ND STREET

229-388-0888…TIFTON

B&D TRUE VALUE HARDWARE

114 KAOLIN ROAD

478-552-1444…SANDERSVILLE

B&H ELECTRIC 1330 HWY 41 770-233-1750…GRIFFIN

BALSAS MEXICAN RESTAURANT 1495 DAHLONEGA HWY

678-456-8368…CUMMINGS

BEAUTY CITI

854 CLEVELAND AVENUE

404-669-0559…EAST POINT

BEAUTY NAILS 1652 HWY 81

770-957-9494…MCDONOUGH

BEAUTY TOWN 1753 HUDSON BRIDGE ROAD 770-506-3223…STOCKBRIDGE

BELLA VISTA

1373 IRIS DRIVE SE 770-483-6544…CONYERS

BEST CHINA

12 EUHARLEE ROAD 770-386-7008…CARTERSVILLE

BETTER PALLETS INC

100 BUNCH ROAD

770-775-2182…JACKSON

BEWON KOREAN BBQ 1105 US 80 A 912-988-3379…POOLER

BICO SUPERMARKET

3354 MEMORIAL DRIVE 404-381-5063…DECATUR

BLACKBEARD BIKES 340 JOHNNY MERCER BLVD 912-349-1747…SAVANNAH

BLACK RIVER SALES & SERVICES 242 GREENVILLE STREET 770-252-7955…NEWNAN

BLUEHOUND PRINTING 111 E WASHINGTON STREET 404-307-3664…MONROE

BONAIRE FOOD MART 355 HWY 247 229-947-1882…BONAIRE

BONZU STEAKHOUSE 906 HWY 81 E 678-884-6842…MCDONOUGH

BOOTLEGGER 106 TALLASSEE ROAD 706-850-6601…ATHENS

BRISAS DE TELA 739 FRANKLIN GATEWAY 770-794-1320…MARIETTA

BROWN’S BODY SHOP 649 HWY 212 478-968-0078…MILLEDGEVILLE

BUCK’S SUPERETTE 2800 STATE RTE 336 706-898-5048…TOCCOA

BUDDY’S AUTO

1127 WARM SPRINGS HWY

706-846-2060…MANCHESTER

BUDGET INN 2546 ROOSEVELT HWY 706-846-1247…MANCHESTER

BUFFALO GRILL

2654 HWY 155

678-586-8825…LOCUST GROVE

BULL’S HIBACHI EXPRESS 104 BULL STREET

706-756-1430…LAGRANGE

BUMPER TO BUMPER 324 N. VETERANS BLVD 912-654-2111…GLENNVILLE

C STORE 3274 VICTORY DRIVE

706-689-2104…COLUMBUS

CC WATCH & JEWELRY REPAIR 2479 SNELLVILLE PLAZA 770-985-3066…SNELLVILLE

C&S LLC 5677 BUFORD HWY

678-547-1045…DORAVILLE

CAFE DOMINICAN RESTAURANT 4650 JIMMY CARTER BLVD 770-723-3784…NORCROSS

CAFÉ DUY

5366 JONESBORO ROAD

404-664-6968…MORROW

CAFE HAT NANG II

550 PLEASANT HILL ROAD 470-545-2110…LILBURN

CALIFORNIA GOLD CAR WASH 1795 LAWRENCEVILLE HWY 404-321-4795…DECATUR

CANDLER PACKAGE STORE

1900 CANDLER ROAD #B 404-549-8810…DECATUR

CANTON HOUSE

134 RIVERSTONE PKWY 770-720-2897…CANTON

CAPTAIN’S LIQUOR & WINE 10971 CRABAPPLE ROAD, STE 1100 770-642-4038…ROSWELL

CARNICERIA ZACATAS 2962 CLEVELAND HWY 706-529-7851…DALTON

CASANDRAS BODY WORK 1855 BUFORD HWY 678-933-7183…DULUTH

CASSANDRAS BODY WORK 1885 S BUFORD HWY 678-933-7183…DULUTH

CERRITO WESTERN WEAR 4140 JONESBORO ROAD, STE A-1

404-363-9790…FOREST PARK

CERTIFIED AUTO REPAIR 4210 JONESBORO ROAD

404-361-6101…FOREST PARK

CHADEL’S PACKAGE SHOP 2315 BULL STREET 9120236-1612…SAVANNAH

CHENG’S GARDEN

1861 ROANOKE ROAD 706-812-8090…LAGRANGE

CHEVRON 4138 MAIN STREET 770-917-5888…ACWORTH

CHEVRON 3955 OLD MILTON PKWY 470-375-3860…ALPHARETTA

CHEVRON 5715 ATLANTA HWY 678-691-1370…ALPHARETTA

CHEVRON 1960 LEXINGTON ROAD 706-461-0053…ALPHARETTA

CHEVRON 501 N. CENTRAL AVE 404-209-7900…ATLANTA

CHEVRON 1847 MARIETTA HWY 678-493-1714…CANTON

CHEVRON 1153 BURNT HICKORY ROAD 706-278-3019…CARTERSVILLE

CHEVRON 423 N. TENNESSEE STREET 770-386-7571…CARTERSVILLE

CHEVRON 2407 RIVERDALE ROAD 770-775-2386…COLLEGE PARK

CHEVRON 3537 E. MAIN STREET 404-765-8435…COLLEGE PARK

CHEVRON 10176 ALCOVY ROAD 770-788-9571…COVINGTON

CHEVRON 1724 MORRISON MOORE PKWY 855-285-9595…DAHLENEGA

CHEVRON 5245 HWY 42 855-285-9595…ELLENWOOD

CHEVRON 738 MORROW ROAD 678-353-1302…FOREST PARK

CHEVRON 4700 JONESBORO ROAD 470-819-6655…FOREST PARK

CHEVRON 1669 W MCINTOSH ROAD 770-229-1142…GRIFFIN

CHEVRON 7915 JONESBORO ROAD 770-210-0404…JONESBORO

CHEVRON 8545 TARA BLVD 770-471-6350…JONESBORO

CHEVRON 8550 GA-85 678-479-1469…JONESBORO

CHEVRON 12557 AUGUSTA ROAD 706-356-3474…LAVONIA

CHEVRON 229 SCENIC HWY

855-285-9595…LAWRENCEVILLE

CHEVRON 1389 PRO NONO AVENUE 478-743-8980…MACON

CHEVRON-MADISON 1241 EATONTON ROAD 706-752-0971…MADISON

CHEVRON 155 ROBERSON MILL ROAD 478-452-7313…MILLEDGEVILLE

CHEVRON 1120 E CHURCH STREET 770-266-0340…MONROE

CHEVRON FOOD MART 8109 WASHINGTON ST 770-788-9200…COVINGTON

CHEVRON FOOD MART 11230 GA HWY 36 770-786-5266…COVINGTON

CHEVRON FOOD MART 4126 HWY 42 S. 660-957-3150…LOCUST GROVE

CHEVRON FOOD MART 1990 EATONTON ROAD 706-342-2288…MADISON

CHEVRON FOOD MART 4940 BOLD SPRINGS 678-635-0740…MONROE

CHEVRON FOOD MART 2311 HWY 41 770-380-1350…WHITE

CHICO BA HUE 5000 BUFORD HWY NE 770-451-5962…CHAMBLEE

CHINA CAFE 3 1481 HUDSON BRIDGE ROAD 770-389-3638…STOCKBRIDGE

CHINA GARDEN 4720 JONESBORO ROAD, STE 17 770-306-0407…UNION CITY

CHIHUAHA BAKERY 430 FIELDS AVENUE 706-671-1165…DALTON

CHINA CHEF BUFFET 67 BULLSBORO 678-423-9943…NEWNAN

CHINA EXPRESS 109 WILLOW LANE 770-898-1933…MCDONOUGH

CHINA EXPRESS 31 HWY 138 470-878-0929…STOCKBRIDGE

CHINA GARDEN 1948 N. COLUMBIA STREET 478-454-3449…MILLEDGEVILLE

CHINA KITCHEN 90 GLENDA TRACE 770-251-8555…NEWNAN

CHINA LIN CHINESE RESTAURANT 35 W. CARRAHEE STREET 706-599-9908…TOCCOA

CHINA ONE 109 VILLAGE GLYNN PL 912-267-7388…BRUNSWICK

CHINA WOK

2129 BEMISS ROAD

229-244-3838…VALDOSTA

CITGO

4460 SHILOH ROAD

229-244-2600…VALDOSTA

CHOICE CLEANERS

2642 HWY 155

678-432-1758…LOCUST GROVE

CIEL MED SPA

80 HORIZON DRIVE

770-568-2102…SUWANEE

CHIHUAHA BAKERY

430 FIELDS AVENUE

706-671-1165…DALTON

CHIHUAHUAS MEXICAN FOOD

314 GLENWOOD AVENUE

706-529-6653…DALTON

CHINA EXPRESS

1360 DOGWOOD DRIVE SE 678-413-9130…CONYERS

CHINA EXPRESS

109 WILLOW LANE

770-898-1933…MCDONOUGH

CHINA WOK

10393 TARA BLVD

770-477-0557…JONESBORO

CHUY AUTO REPAIR

407-B ATLANTA HWY

678-458-7032…GAINESVILLE

CITGO

788 BELLWOOD DRIVE

706-625-0728…CALHOUN

CITGO

1133 S. WALL STREET

706-629-4100…CALHOUN

CITGO

1144 N US HWY 411 770-606-9499…CARTERSVILLE

CITGO

314 5TH STREET

706-323-4005…COLUMBUS

CITGO

5428 OLD DIXIE HWY

678-204-4432…FOREST PARK

CITGO

6960 MABLETON PKWY 770-231-7170…MABLETON

CITGO

760 FRANKLIN GATEWAY 770-427-6766…MARIETTA

CITGO

8425 HWY 85 770-477-1842…RIVERDALE

CITGO

1427 WEST HILL AVENUE 229-241-0505…VALDOSTA

CLARION POINTE

1170 HWY 20 678-782-3135…MCDONOUGH

CLASSIC NAILS

837 HWY 400 S, STE 125

706-216-8408…DAWSONVILLE

CLEANERS

3250 BUFORD HWY

678-482-5718…ATLANTA

CLEANERS MARIA & FRIENDS

202 W. MAIN STREET

770-887-2222…CUMMINGS

COLLINS MOBILE HOME

7669 HWY 280 E 912-557-4975…REIDSVILLE

COLUMBIA FOOD MART 1093 S COLUMBIA DRIVE 404-343-6604…DECATUR

COOK COUNTY FORD 1000 S. HUTCHINSON AVENUE 229-896-7411…ADEL

COSTA DE JALISCO 140 BARBER STREET 706-369-1593…ATHENS

COSTA VERDE RESTAURANT 6200 BUFORD HWY 770-449-3221…NORCROSS

COUNTRY CORNER 2117 MORRIS STREET

706-563-9883…COLUMBUS

COUNTRY HEARTH INN 6710 SHANNON PKWY 770-500-7750…UNION CITY

COYOTE’S MEXICAN GRILL 105 SYCAMORE PL 404-373-9383…DECATUR

CROSSROADS MARKET 1139 N TENNESSEE STREET 770-382-8549…CARTERSVILLE

CROSSROADS MARKET 7744 HWY 81 770-207-5772…MONROE

CUPID NAILS

11386 TARA BLVD, STE G 678-519-5712…HAMPTON

DJ FOOD MART

3491 ATLANTA HWY 678-267-4881…DALLAS

DAIRY QUEEN GRILL & CHILI 1020 W TAYLOR STREET 770-227-9021…GRIFFIN

DAVALOS TIRES 585 MAIN STREET 470-278-2188…PALMETTO

DAWSON PHARMACY 66 S. 400 CENTER LANE, STE 125 706-265-3934…DAWSONVILLE

DAYS INN

54 HWY 441 N 706-782-4258…CLAYTON

DAYS INN

2451B OLD NATIONAL PKWY 404-902-8840…COLLEGE PARK

DAYS INN

4505 BEST ROAD 404-767-1224…COLLEGE PARK

DAYS INN

2551 N COLUMBIA STREET 478-453-8471…MILLEDGEVILLE

DELRAY FARMS

2518 E. WALNUT AVENUE 706-217-2581…DALTON

DESTINY FOOD STORE 415 HARTWELL STREET 706-245-5293…ROYSTON

DILLARD BROTHERS SAW & MOWER 254 B. FAYETTEVILLE ROAD 770-463-9525…PALMETTO

EL GUACAMOLE RESTAURANT 697 DAVIS ROAD 678-782-3799…STOCKBRIDGE

DISCOUNT LIQUOR 1507 GLOUCESTER STREET 912-289-2162…BRUNSWICK

DISCOUNT MART 930 N COLUMBIA STREET 478-206-7860…MILLEDGEVILLE

DISCOVER TERIYAKI & WINGS 4496 JONESBORO ROAD 404-254-4288…FOREST PARK

DIVA NAILS 652 RIVERSTONE PKWY 770-704-1887…CANTON

DIVINA DOMINICAN HAIR SALON 3981 ATLANTA HWY 770-554-8583…LOGANVILLE

DIXIE DALE 2922 W MAIN STREET 706-245-4770…ROYSTON

DON SIGE TAQUERIA 1720 VESTA AVENUE 404-762-8084…COLLEGE PARK

DONS SUPERETTE 3251 HWY 278 770-787-1452…COVINGTON

DOUGLASVILLE FOOD MART 3385 FAIRBURN ROAD 678-503-2033…DOUGLASVILLE

DOWNTOWN FOOD MART 201 E. ATLANTA ROAD 470-278-1630…STOCKBRIDGE

DREAM NAILS 1453 RIVERSTONE PKWY 770-720-8468…CANTON

DURANGO AUTO REPAIR 7488 TARA BLVD 678-216-0442…JONESBORO

E-Z PAWN II 270 BRUMBY AVENUE 912-557-0056…REIDSVILLE

EL AGUILA MEXICAN RESTAURANT 174 EAST OAK STREET 229-868-4428…MCRAE-HELERA

EL CAMINO 626 S MAIN STREET 770-485-4867…DOUGLASVILLE

EL CAZADOR 1103 KING ROAD, STE A 229-386-2126…TIFTON

EL CHARRO 77 BULLSBORO DRIVE 678-423-7273…NEWNAN

EL CHIDO 5000 OLD DIXIE HWY

404-363-8199…FOREST PARK

EL GRANERO MEXICAN RESTAURANT 1445 ROCK QUARRY ROAD 470-878-6959…STOCKBRIDGE

EL GUANACO LATIN GRILL 3616 ATLANTA HWY 770-536-1390…GAINESVILLE

EL RANCHO MEXICAN RESTAURANT 258 S MAIN ST 706-778-0023…CORNELIA

EL RANCHERO 211 BULLSBORO DRIVE 770-259-1583…LNEWNAN

EL SALVADOR BALKERY 950 INDIAN TRAIL 678-924-0800…LILBURN

EL SUPER SUPERMARKET 225 WILLIAMS DRIVE 678-581-1578…MARIETTA

EAST POINT FOOD MART 2861 MAIN STREET 404-209-5599…ATLANTA

ECONO FOOD MART 1900 LUKKEN INDUSTRIAL DRIVE 706-416-2762…LAGRANGE

ECONO MART & BAIT SHOP 1990 LUKKEN INDUSTRIAL DRIVE 770-851-6963…LAGRANGE

ECONOLODGE

200 SIX FLAGS ROAD 770-941-2255…AUSTELL

ECONO LODGE 1207 US 19 706-648-2900…THOMASTON

ECONOMY INN 871 OLD INDUSTRIAL BLVD 770-898-3759…MCDONOUGH

EDWARDS PACKAGE STORE 583 ELBERT STREET 706-283-5601…ELBERTON

EISENHOWER BEVERAGE 7107 SKIDAWAYROAD 912-352-0894…SAVANNAH

ELBERTON PHARMACY 556 ELBERT STREET #408 706-283-3161…ELBERTON

ELITE NAILS & SPA 1509 LAFAYETTE PKWY 706-443-0305…LAGRANGE

ELLIOTT’S MARKETPLACE 1500 SIGMAN ROAD NW 770-922-2894…CONYERS

ESQUIVEL DIESEL TRUCK REPAIR 2514 WEST POINT AVENUE 470-234-6599…ATLANTA

ESTELLA’S 820 N WALL STREET 706-602-9740…CALHOUN

EXPO INSURANCE

900 INDIAN TRAIL ROAD NW 770-931-0042…LILBURN

EXPRESS FOOD MART 1854 TERRELL MILL ROAD 678-398-7382…MARIETTA

EXPRESSWAY FOOD MART

2903 N EXPRESSWAY

770-229-4562…GRIFFIN

EXTREME CYCLES

1430 LYNDON AVENUE

706-253-1188…GRIFFIN

EXXON 1051 MONTREAL ROAD

404-358-1008…CLARKSTON

EXXON

257 BUCHANAN HWY

770-445-9071…DALLAS

EXXON

816 BIG A ROAD

706-282-1034…TOCCOA

EXXON FOOD MART

3086 BUFORD HWY

470-375-5975…DULUTH

EXXON

226 N. MAIN STREET

770-880-2867…JONESBORO

EXXON/MOBILE

249 N. MAIN STREET

770-693-2623…JONESBORO

EXXON

3452 JODECO ROAD

678-583-8860…MCDONOUGH

EXXON

4315 JODECO ROAD

770-954-0311…MCDONOUGH

EXXON

6455 HWY 85 770-927-6075…RIVERDALE

EXXON

2009 WEST HILL AVENUE

229-469-4046…VALDOSTA

EXXON-QUICK MART

1251 COBB PKWY N 770-425-7782…MARIETTA

EZ TRIP

3100 HIGHLANDS PKWY

404-799-5326…SMYRNA

FAIRBURN FARM SUPPLY

338 SE BROAD STREET

770-964-6658…FAIRBURN

FAIRBURN PACKAGE

42 NW BROAD STREET

770-969-7420…FAIRBURN

FAST AUTOMOTIVE

5280 ATLANTA HWY

770-475-0890…ALPHARETTA

FAST LANE FOOD MART

685 BATTLE CREEK ROAD

770-477-1372…JONESBORO

FISH BOWL POKE

610 S. CENTRAL AVENUE

404-254-2622…HAPEVILLE

FLIPS FOOD MART

2696 WESLEY CHAPEL ROAD

404-343-3833…DECATUR

FLOYD FOOD MART

1600 FLOYD ROAD

706-936-9366…COLUMBUS

FOOD BASKET

793 ALLGOOD ROAD

770-424-7703…MARIETTA

FOOD MART

4175 BLOOMFIELD ROAD

478-781-9600…MACON

FOOD MART/EXXON

8439 HWY 85 678-489-3452…RIVERDALE

FOOD MART

18 E PARRISH STREET

912-243-9073…STATESBORO

FORSYTH LIQUOR STORE 1545 MCFARLAND DRIVE 770-664-9947…ALPHARETTA

FRANKLIN ACCOUNTING & TAX

4864 JIMMY CARTER BLVD

678-359-6598…NORCROSS

FULL THROTTLE AUTO REPAIR 4151 JONESBORO ROAD

404-399-9029…FOREST PARK

FURNITURE CITY 1212 US 80 912-988-3518…POOLER

GABBY’S

415 N. CENTRAL AVENUE

678-974-8941…HAPEVILLE

GANGNAM HAIR SALON 3182 STEVE REYNOLDS 770-623-4410…DULUTH

GERERO GROCERY STORE 1245 N HILL STREET 770-228-4750…GRIFFIN

GIVORNS

211 E 10TH STREET

706-645-1796…WESTPOINT

GLAMOUR NAILS

2465 MAIN STREET

912-557-6520…REIDSVILLE

GLENWOOD FOOD MART-SHELL

4605 GLENWOOD ROAD 404-286-8674…DECATUR

GLOBAL

950 COBB PKWY 770-428-2222…MARIETTA

GOLDEN CHINA

139 CITY SMITTY DRIVE

912-882-8866…ST. MARYS

GOOD NEWS HERB 3300 PEACHTREE INDUSTRAIL BLVD 678-957-9900…DULUTH

GOOD WHEELS CERTIFIED AUTO REPAIR

181 S. MAIN STREET 678-595-4239…JONESBORO

GOLDEN WOK EXPRESS 1125 GA 155 S. 678-782-5885…MCDONOUGH

GRAND NAILS SALON

5310 MATT HWY, STE 303 470-297-4971…CUMMING

GREAT CHINA CHINESE RESTAURANT 7565 HWY 85 770-991-6789…RIVERDALE

GREAT CHOW 1302 MT. ZION ROAD 678-422-1666…MORROW

GREAT WALL 246 S MAIN STREET 912-557-8899…REIDSVILLE

GREEN TEA

7205 WATERS AVE 912-691-0330…SAVANNAH

GREENS’S PAINT & BODY 3 NEW AIRPORT ROAD 706-616-4541…LAGRANGE

GREG PIRKLE’S UPHOLSTERY 1847 CANTON HWY 678-410-8328…CUMMING

GRIFFIN FOOD MART 918 EVEREE INN ROAD 770-228-4055…GRIFFIN

GUADALAJARA 5730 BUFORD HWY 770-449-4023…NORCROSS GUERRERO

1107 E HWY 80 912-748-9711…POOLER

GULD BUDDY’S QUICK STOP 474 BIG A ROAD 706-898-5621…TOCCOA

H SIGNS LLC 482 MITCHELL ROAD NW 770-312-4993…NORCROSS

H&Y FOOD MART 1401 ROCKCUT ROAD 404-366-4006…FOREST PARK

HAIR SALON 415 N. CENTRAL AVENUE 404-964-3009…HAPEVILLE

HAPPY BUDDHA 1457 VIRGINIA AVENUE 404-762-0412…COLLEGE PARK

HAPPY CLOUDS SMOKE SHOP 3430 E PONCE DE LEON AVENUE 470-823-4962…SCOTTSDALE

HAPPY FOOD

5971 ASH STREET 404-986-0020…FOREST PARK

HAPPY FOOD MART 15825 HWY 36 770-787-4726…COVINGTON

HAPPY MART 1094 POWERS FERRY ROAD 770-612-2524…MARIETTA

HARMONY TRIP 1532 S BROAD STREET 678-635-7306…MONROE

HERB SHOP 6740 SHANNON PKWY, STE 19 770-306-0507…UNION CITY

HERITAGE INN 2474 N COLUMBIA STREET 478-453-9491…MILLEDGEVILLE

HERNANDEZ TIRES 107 E FELTON ROAD 770-862-1221…CARTERSVILLE HESTERS PACKAGE

5148 WASHINGTON STREET 770-786-0097…COVINGTON

HIBACHI BUFFET 422 W. BELMONT DRIVE 706-629-6288…CALHOUN

HIBACHI EXPRESS 1701 N. ASHLEY STREET 229-244-8880…VALDOSTA

HIBACHI GRILL 3565 AUSTELL ROAD 770-805-9888…MARIETTA

HONG KONG CITY 5656 JONESBORO ROAD 770-960-7766…MORROW

HONG KONG EXPRESS 4568 OLD DIXIE HWY 470-428-4291…FOREST PARK

HONG KONG KITCHEN 762 W SPRING STREET 770-207-7717…MONROE

HONG KONG STAR 20 E MAIN STREET N 770-946-8889…HAMPTON

HOOTIES WINDOW TINTING 553 BLUE RIDGE STREET 706-897-8468…BLAIRSVILLE

HOP IN FOOD MART 1687 N COLUMBIA STREET 478-295-0454…MILLEDGEVILLE

HOP-IN SHELL 118 N. OLIVER STREET 762-533-0725…ELBERTON

HUB AT MONTGOMERY 4402 MONTGOMERY STREET 912-436-6357…SAVANNAH

HUDSON’S PRO BASS 2723 ROANOKE ROAD 706-884-1483…LAGRANGE

HUNGRY HUNTER 91 N 4TH STREET 478-552-9358…TENNILLE

HUNTERS MEXICAN CANTINA 1875 E MAIN STREET 706-637-9444…HOGANSVILLE

HWY 80 SHELL 1024 HWY 80 912-748-9360…POOLER

IMPERIAL INN 1201 EATONTON ROAD 706-991-6117…MADISON

INDUSTRIAL PROPANE GAS INC. 1687 COLLIER ROAD 478-999-2012…FORSYTH

IRINA’S ALTERATIONS 463 ATLANTA STREET, STE A 770-518-4811…ROSWELL

J BEAUTY 1627 S. LUMPKIN ROAD 706-221-4605…COLUMBUS

J GEORGIA AUTO SALES 5845 BUFORD HWY 770-674-0508…NORCROSS

J QUALITY CLEANERS 595 JONESBORO ROAD

180/GEORGIA PEACE OFFICER

678-583-9989…MCDONOUTH

J&C TIRES

426 MORROW ROAD

404-565-9357…FOREST PARK

JN AUTO

4545 LAWRENCEVILLE HWY 770-923-8539…LILBURN

JR FOOD MART

1616 WHITESVILLE ROAD 706885-0055…LAGRANGE

JT BUFFALO WINGS

4155 LAWRENCEVILLE HWY 770-935-1074…LILBURN

JACK PETERS GROCERY

800 E CHURCH STREET 770-266-0033…MONROE

JANS PACKAGE

4118 MONTGOMERY 912-234-4086…SAVANNAH

JAY AMBE FOOD MART

2511 SKIDAWAY ROAD 912-447-6773…SAVANNAH

JAMESON INN

1070 DOGWOOD DRIVE SE 770-760-0777…CONYERS

JERRY GOWENS GARAGE 20 NW BROAD STREET 770-965-8526…FAIRBURN

JESSE’S UPHOLSTERY

776 HOSPITAL DRIVE 770-503-0962…GAINESVILLE

JOHNNYS LIQUOR STORE 5770 HARRIS STREET 770-694-6776…AUSTELL

JOHNNIE MCDADE GROCERY 1765 VINSON HWY SE 478-452-7259…MILLEDGEVILLE

JOHNNY’S PIZZA 550 W CROSSVILLE ROAD 778-878-4242…ROSWELL

JUANITO’S MEXICAN 1510 WHITESVILLE ROAD 706-885-9255…LAGRANGE

JUICY CRAWFISH 4733 JONESBORO ROAD #80 770-681-0846…UNION CITY

K RESTAURANT 844 ELMA G MILES PKWY 912-877-1777…HINESVILLE

K SMILES DENTAL 1096 ALPHARETTA ROAD 770-910-7099…ALPHARETTA

K&B GROCERY 660 ROBERTS DRIVE 770-996-1999…RIVERDALE

KJ’S FARM MARKET & GROUND COVERING 3149 OLD BROADNAX MILL RD 770-466-0361…LOGANVILLE

K T FOOD MART

2710 US HWY 41 229-396-4529…TIFTON

KANKU 105 EXPRESS 601 LAFAYETTE ROAD

706-519-0431…ROCKY FACE

KILROYS PACKAGE STORE

4877 OLD NATIONAL HWY 404-768-3159…COLLEGE PARK

KING OF SMOKE 1835 N COLUMBIA STREET 478-295-1511…MILLEDGEVILLE

KING KWIK 3073 DANIELSVILLE ROAD 706-850-1607…ATHENS

KOREAN BBQ HOUSE

303 E 10TH STREET

706-300-5471…WEST POINT

KOREANA RESTAURANT 5828 MOON ROAD

706-610-1201…COLUMBUS

LA BARATA

1268-B INDUSTRIAL BLVD 678-458-4392…GAINESVILLE

LA CENTRAL 1535 AUSTELL ROAD

678-354-8680…MARIETTA

LA CENTRAL GROCERY STORE 1529 AUSTELL ROAD

678-354-8679…MARIETTA

LA CHAPINA BAKERY 4095 JONESBORO ROAD, STE I 770-371-7419…FOREST PARK

LA CONFIANZA 4795 BUFORD HWY 470-545-8529…CHAMBLEE

LA ESQUINITA 613 N. HAMILTON STREET 706-370-5795…DALTON

LA ESTELLA’S 114 MARKET SQUARE 770-334-8139…CARTERSVILLE

LA GUARAJUATO

321 SE HWY 80 912-748-9114…POOLER

LA JUQUILITA

221 BULLSBORO DRIVE, STE B 770-253-2862…NEWNAN

LA LATINA

2004-B E MORRIS STREET 706-259-7893…DALTON

LA MORENA TIENDA Y CARNICERIA 116 WILLOW LANE 770-288-2851…MCDONOUGH

LA NUEVA PANADERIA 1116 S. WALL STREET 706-602-2622…CALHOUN

LA PEQUENA 680 POWDER SPRINGS STREET 770-485-2807…MARIETTA

LA PLACITA 8402 SENOIA ROAD 770-969-4215…FAIRBURN

LAFAYETTE BEVERAGE 2068 HAMILTON ROAD 706-550-9121…LAGRANGE

LADY NAIL 4760 LAWRENCEVILLE HWY 770-921-9264…LILBURN

LAKE SINCLAIR BAIT TACKLE 2979 N. COLUMBIA STREET 478-452-3450…MILLEDGEVILLE

LAS MARGARITAS 812 SHORTER AVENUE 706290-1930…ROME

LAS PALMAS 3760 SIXES ROAD 770-479-4409…CANTON

LAS TORTAS AHOGADAS JALISCO 6125 OLD DIXIE HWY 404-608-9391…FOREST PARK

LATIN AMERICAN 2046 VETERANS MEMORIAL HWY 678-952-6608…AUSTELL

LATIN TIRES & WHEELS 550 ATLANTA HWY 470-239-8077…CUMMING

LE ALTERATIONS & DRY CLEANING 624 MEDLOCK ROAD 404-968-9704…DECATUR5

LEE COMPLETE AUTO 6790 BELLS FERRY 770-924-4299…WOODSTOCK

LEE MARKET 5459 RIVERDALE ROAD 678-519-0996…ATLANTA

LEE’S TAILOR & CLEANERS 1275 GA 20 678-583-8900…MCDONOUGH

LIBERTY FOOD MART 1058 HWY 142 E 770-786-5670…COVINGTON

LIGHTNING DETAIL SALON 1010 KILLIAN HILL ROAD 770-717-0379…LILBURN

LIL PANTRY 801 S SHERMAN STREET 229-423-8684…FITZGERALD

LIN’S GARDEN 4325 ATLANTA HWY 770-466-5728…LOGANVILLE

LOCUST GROVE MARATHON 4621 BILL GARDNER PKWY 770-464-1197…LOCUST GROVE

LOLO MART #2 2722 NORWICH STREET 912-289-2195…BRUNSWICH

LONG GARDEN 3810 MONTGOMERY STREET 912-232-9166…SAVANNAH

LOS AMIGOS TIRES 3373 VICTORY DRIVE 706-221-8651…COLUMBUS

LOS BRAVOS MEXICAN RESTAURANT 2042 JOHNSON FERRY 770-452-9896…BROOKHAVEN

LOVEJOY AUTO & TIRE 2180 LOVEJOY ROAD 678-545-4722…HAMPTON

LOVELY NAILS SALON 511 W OGLETHORPE WAY 912-368-1747…HINESVILLE

LUCKIE NAILS 753 COOK STREET 706-246-0075…ROYSTON

LUSH NAIL B AR 840 GLYNN STREET 770-461-4380…FAYETTEVILLE

LUXURY NAILS 1121 W OGEECHEE AVENUE 912-564-7789…SYLVANIA

M STAR HOTEL 300 N MAIN STREET 706-865-3121…CLEVELAND

M&K ALTERATIAONS 2054 N DECATUR ROAD 404-636-8310…DECATUR

M&T ALTERATIONS 5021 N HENRY BLVD 678-289-4090…STOCKBRIDGE

M&T LIQUORS 3701 MONTGOMERY STREET 912-232-3227…SAVANNAH

MR. C’S 11 MCCANLESS STREET 770-382-2223…CARTERSVILLE

MR. C’S SHELL 6280 MARTHA BERRY HWY 706-291-9755…ARMUCHEE

MR KRABS HUT 4720 JONESBORO ROAD #14 770-892-5257…UNION CITY

MR. NOBODY 803 W TAYLOR STREET 770-227-6661…GRIFFIN

MR. WOK 1750 BELLS FERRY ROAD 770-514-1477…KENNESAW

MR. T’S 1400 BOWENS MILL ROAD 912-384-3173…DOUGLAS

MADI FOOD MART 803 N MAIN STREET 770-748-4039…CEDARTOWN

MAGIC NAILS 535 N EXPRESSWAY 678-603.2792…GRIFFIN

MAGNET SHELL 5343 HWY 20 S 678-625-4200///COVINGTON

MARGOS 1136 W TAYLOR STREET 770-226-4602…GRIFFIN

MAJIK TOUCH CLEANERS 1537 N DECATUR ROAD 404-373-9119…DECATUR

MAMA’S WINGS 213 E 10TH STREET 706-501-1144…WEST POINT

MANOLO’S TORTILLERIA ARTESANAL RESTAURANT

5955 ASH STREET 470-693-5938…FOREST PARK

MARATHON 932 HWY 140 470-398-5100…ADAIRSVILLE

MARATHON 623 N MAIN ST 706-776-1057…CORNELIA

MARATHON 1566 N EXPRESSWAY

770-227-4479…GRIFFIN

MARATHON

211 MAIN STREET

770-742-0377…JONESBORO

MARATHON

101 EAGLES LANDING PKWY

470-507-0450…STOCKBRIDG

MARATHON FOOD MART

134 WESTRIDGE PKWY

678-583-0020…MCDONOUGH

MARATHON FOOD MART

269 KEYS FERRY STREET 770-320-7870…MCDONOUGH

MARMA TIRES

4990 ROOSEVELT HWY, BLDG B 404-380-7477…UNION CITY

MASALA COTTAGE 931 GA 155 S. 678-782-5129…MCDONOUGH

MARATHON GAS

601 DAHLONEGA ST 866-462-7284…CUMMING

MCDONOUGH FOOD & GAS

2297 GA 20 678-583-6888…MCDONOUGH

MEEKS GROCERY

309 ATLANTA HWY 770-532-2421…GAINESVILLE

MENA CARNICERIA

4261 S LEE STREET

678-714-7230…BUFORD

MEREDITH’S CLEANERS

3575 WESLEY CHAPEL ROAD 770-987-3676…DECATUR

MIDWAY STATION

275 COASTAL HWY 912-884-3889…MIDWAY

MIKE’S AUTO GLASS 1526 S. BROAD STREET 706-335-2303…COMMERCE

MILLENNIUM AUTOMOTIVE REPAIR 1783 ATLANTA ROAD 470-290-8528…GAINESVILLE

MIS TIO’S ICE CREAM SHOP 1255 GRIM 470-282-1458…ROSWELL

MISHIMA EXPRESS

334 HABERSHAM HILLS CIRCLE

706-776-0072…CORNELIA

MOBIL 10 THE CRESCENT 770-304-0925…NEWNAN

MOBIL

8742 ROYSTON HWY

706-246-9043…ROYSTON

MONIA FOOD MART

3010 MCEVER ROAD

770-287-8198…GAINESVILLE

MONROE FOOD MART

182/GEORGIA PEACE OFFICER

615 E. SPRING STREET

678-635-3672…MONROE

MOON NAIL & SPA

78 DAWSON VILLAGE WAY N., STE 120 706-216-6100…DAWSONVILLE

MOSAIC MARKET 2331 POOLER PKWY

912-572-4632…POOLER

MOTEL JESUP

3939 SAVANNAH HWY 912-427-2086…JESUP

MOULTRIE MARATHON 1520 4TH AVENUE NE 866-462-7284…MOULTRIE

MOUNTAIN EXPRESS 155 US 441 706-778-9983…CORNELIA

MR EGGROLL 267 CASSVILLE ROAD 470-888-2553…CARTERSVILLE

MURPHY BUILDERS SUPPLY INC. PO BOX 468 912-427-9568…JESUP

MUSULYN’S 6129 HWY 278 NW 470-444-1135…COVINGTON

NHC FOOD CO. 5182 OLD DIXIE HWY 404-784-8938…FOREST PARK

NAIL CARE SPA 2133 GA 20 #200 770-648-6619…CONYERS

NAIL DESIGNS 4086 COVINGTON HWY 404-288-9085…DECATUR

NAIL PRO

1950 N. COLUMBIA STREET 478-387-8312…MILLEDGEVILLE

NAILS STUDIO

112 S MAGNOLIA DRIVE 229-386-5476…TIFTON

NATURAL NAILS

1462 EATONTON ROAD, STE B 706-342-4268…MADISON

NEW CHINA BUFFET 2529 REDMOND CIRCLE 706-252-0008…ROME

NEW CHINA 920 MARIETTA HWY 678-352-7996…ROSWELL

NEW CITY BUFFET 7165 HWY 85, STE B 770-539-5988…RIVERDALE

NEW GENERATION BODY SHOP 136 E MIDLAND AVENUE 404-734-6965…WINDER

NEW HOPE ALTERATIONS 6163 REYNOLDS ROAD, STE D 770-961-7603…MORROW

NEWNAN ONE STOP 1830 MCCULLUM ROAD 770-252-8501…NEWNAN

NEW YORK NAILS 4665 ATLANTA HWY, STE 300

770-554-1137…LOGANVILLE

NEW YOU MASSAGE 710 HOLCOMB BRIDGE ROAD #208 678-654-3158…ROSWELL

NIK NAK STORE 5000 ROOSEVELT HWY 770-964-9173…UNION CITY

NICK’S PACKAGE 3210 TUCKER NORCROSS ROAD 770-496-0096…TUCKER

NORTH LAKE LIQUOR 1230 DAWSONVILLE HWY 770-534-1542…GAINESVILLE

NORTHSIDE LIQUOR 1799 NORTHSIDE DRIVE 229-588-4323…VALDOSTA

OK BEAUTY LAND 2389 WESLEY CHAPEL ROAD #106 770-987-7777…DECATUR

OM’S CLEANERS 1595 PEACHTREE PKWY #130 470-297-3193…CUMMING

ORIENTAL GARDEN 4132 ATLANTA HWY, STE 111 770-913-8000…LOGANVILLE

OYO HOTEL 4460 GLENWOOD ROAD 678-661-248…DECATUR

PA FOOD MART 436 RACETRACK ROAD 470-507-0455…MCDONOUGH

PS NAILS & SPA 1300 LAFAYETTE PKWY 706-668-6349…LAGRANGE

PALMETTO FOOD & FUEL 204 FAYETTEVILLE ROAD 678-462-7535…PALMETTO

PALMETTO TIRE SHOP 584 MAIN STREET 678-519-4405…PALMETTO

PARADISE SPA 1323 LAKES BLVD 229-559-2171…LAKE PARK

PARIS NAILS 656 DAWSONVILLE HWY 678-450-7444…GAINESVILLE

PARKS BEAUTY SUPPLY 2123 BEMISS ROAD 229-293-9661…VALDOSTA

PASSPORT EXPRESS 1187 ALPHARETTA STREET, STE 110 770-594-2256…ROSWELL

PEKING CHINESE 5340 HWY 20 770-788-8885…COVINGTON

PEKING GOURMET 103-N WEST GENERAL SCREVEN WAY 912-877-0328…HINESVILLE

PETRO EXPRESS ATHENS FOOD MART 1555 OGLETHORPE 404-819-4743…ATHENS

PHO NGON SO 1 5372 JONESBOR ROAD 404-361-6110…LAKE CITY

PHUONG UYEN SERVICES

5299 JONESBORO ROAD 404-366-5212…LAKE CITY

PICK N GO

280 GRIFFIN ROAD 678-272-2309…MCDONOUGH

PIT STOP 7988 HWY 8 S 770-471-1008…RIVERDALE

PLACITA MEXICO MARKET 8420 SENOIA ROAD 770-969-4215…FAIRBURN

PRINCESS NAILS

240 DAWSON VILLAGE WAY N. 706-216-1047…DAWSONVILLE

PRINCESS NAILS 1553 GA 20 678-610-5959…MCDONOUGH

PRO NAILS 4375 LEXINGTON ROAD 706-425-0906…ATHENS

PRO NAILS

207 E 10TH STREET 706-645-2742…WEST POINT

PUMP N GO QUACCO 1507 QUACCO ROAD 912-200-4729…POOLER

QQ SEAFOODMARKET 5512 N HENRY BLVD 678-834-5788…STOCKBRIDGE

QUALITY CLEANERS 4555 ATLANTA HWY 770-466-9262…LOGANVILLE

QUALITY INN

263 OCILLA HWY 229-423-5151…FITZGERALD

QUALITY MUFFLER

207 S. MAIN STREET 229-423-6521…FITZGERALD

QUEEN NAILS 4051 STONE MOUNTAIN HWY 770-982-4648…LILBURN

QUETECA TORTILLAS 625 W BELMONT DRIVE 706-625-2838…CALHOUN

QUICK AND CHEAP 2110 GODBY ROAD 770-694-0606…ATLANTA

QUICK BUY

372 GA HWY 125 S 229-382-2970…TIFTON

QUICK STOP

507 E MORRIS STREET 706-529-4250…DALTON

QUICK STOP

37 E MAIN STREET N 770-897-2132…HAMPTON

QUICK Z MART

218 BROAD STREET 478-783-1360…HAWKINSVILLE

QUICK PICK

211 N. MAIN STREET 470-685-3026…JONESBORO

QUICK STOP

500 DEAN AVENUE

706-235-6822…ROME

R&R QUICK STOP

501 MARTIN LUTHER KING 229-275-2478…FORT VALLEY

RACEWAY

1406 N. ST. AUGUSTINE 2290469-4060…VALDOSTA

RED BARN

1348 CASSVILLE ROAD NW 770-382-7479…CARTERSVILLE

REGENCY INN

7618 HWY 85 770-478-3600…RIVERDALE

RELAX INN

1768 N. MAIN STREET

706-343-1294…MADISON

RIO BALSAS TAQUERIA 235 S MAIN STREET 770-475-7890…ALPHARETTA

ROBINSON SUPERETTE 977 MAIN STREET

770-922-4543…CONYERS

ROCK QUARRY BP 901 ROCK QUARRY ROAD 770-506-1182…STOCKBRIDGE

ROCKMART FOOD

1801 NATHAN DEAN BYPASS 678-757-8766…ROCKMART

ROCKY PLAINS GROCERY 2310 HWY 212 NORTH 770-784-6522…COVINGTON

RODEO RESTAURANT

2801 N. ASHLEY STREET 229-671-1866…VALDOSTA

RODRIGUEZ AUTO REPAIR 8108 HWY 85 770-473-7992…RIVERDALE

RON FOOD MART

304 BROAD STREET 706-252-5402…ROME

ROSWELL TRANSMISSION 105 HILL ST 770-635-5971…ROSWELL

ROYAL 7 2790 E. MCINTOSH 678-839-4687…GRIFFIN

ROYAL FOOD

705 S. THORNTON AVE 706-671-1112…DALTON

ROYAL FOOD MART 1246 N THORNTON AVENUE

706-671-1112…DALTON

ROYAL FOOD MART

8742 HWY 154

706-246-9043…ROYSTON

ROYAL FOOD STORE 5338 LAVONIA HWY

706-356-4303…LAVONIA

ROYAL SEVEN #10

2790 E MCINTOSH ROAD

678-839-4686…GRIFFIN

RUDRA FOOD MART

1005 12TH STREET E 229-947-2293…TIFTON

S&T FOOD MART

1356 S HARRIS STREET, STE 2 478-552-8555…SANDERSVILLE

SABOR LATINO 1410 N BROAD STREET 06-204-8846…ROME

SAIGON TOFU 5000 BUFORD HWY 770-451-5962…CHAMBLEE

SAKURA HIBACHI & SUSHI 1001 REGENCY PLAZA BLVD 678-583-8566…MCDONOUGH

SALAZAR BAKERY 1368 ATLANTA ROAD 770-433-1195…MARIETTA

SALLYS COP SHOP 1170 CHAPEL CROSSING ROAD 912-265-8303…BRUNSWICH

SAM FOOD MART 533 N. BROAD STREET 404-786-9332…MONROE

SAM’S FOOD MART 1452 PRINCE AVENUE, STE B 706-546-9909…ATHENS

SAN ANDREAS 9740 MAIN STREET 770-924-3106…WOODSTOCK

SAN MIGUEL 1085 HOLCOMB BRIDGE ROAD 770-998-7679…ROSWELL

SANCHEZ AUTO SERVICE 645 WINTERVILLE ROAD 706-583-9002…ATHENS

SANTANA MEXICAN RESTAURANT 114 MERCHANTS SQUARE DRIVE 770-606-3960…CARTERSVILLE

SARITA ZONA LATINA 371 PAT MILL ROAD, #119 999.-999-9999…MARIETTA

SAVANNAH MART

1300 E DERENNE AVENUE 912-354-6505…SAVANNAH

SENKAKU

3149 HWY 34 E, STE 200 678-673-6882…NEWNAN

SHELL

5084 OLD NATIONAL HWY 404-763-4466…COLLEGE PARK

SHELL 2580 MONROE DRIVE 470-892-5888…GAINESVILLE

SHELL

3750 MERCER UNIVERSITY DRIVE 478-745-0812…MACON

SHELL

5022 ROOSEVELT HWY 770-306-8414…UNION CITY

SHELL EXPRESS 4663 BILL GARDNER PKWY 770-914-9191…LOCUST GROVE

SHELL FOOD MART 10125 ALCOVY ROAD

770-787-0005…COVINGTON

SHELL FOOD MART 10724 COVINGTON BYPASS 678-658-7650…COVINGTON

SHELL FOOD MART 100 MAY CREEK DRIVE 912-673-9111…KINGSLAND

SHELL FOOD MART 3248 N. MCDONOUGH ROAD 678-583-1911…LOCUST GROVE

SHELL FOOD MART 2324 CLAUDE BREWER ROAD 770-544-3670…LOGANVILLE

SHELL FOO DMART 158 JOHN FRANK WARD BLVD 678-432-0702…MCDONOUGH

SHELL FOO DMART 1556 S ZACK HINTON PKWY 470-507-0751…MCDONOUGH

SHELL FOOD MART 4361 GA 155 N 770-389-1888…STOCKBRIDGE

SHELL FOOD MART 125 MIDLAND AVENUE 770-868-0258…WINDER

SHIV KRISHA 906 HWY 42 S 770-504-0300…JACKSON

SHOP N GO 1402 BROAD STREET 912-359-4575…SAVANNAH

SIGNATURE NAILS 1962 W. SPRING STREET 770-267-0037…MONROE

SINALOA SUPERMARKET 3077 DANIELSVILLE ROAD 706-208-1930…ATHENS

SISTERS FAMILY RESTAURANT 6550 GA 20 770-676-7497…LOGANVILLE

SMART SWEETWATER SHELL 3255 PLEASANT HILL ROAD 770-622-0781…DULUTH

SMOKEY JOE’S 121 GARRETT WAY 478-295-3011…MILLEDGEVILLE

SOGONGDONG 1841 ROANOKE ROAD 678-814-3635…LAGRANGE

SOLAR NAILS & SPA 3103 WASHINGTON ROAD 706-426-6928…AUGUSTA

SOUTHEASTERN TENNIS COURTS 4260-A WAYSIDE COURT 770-921-0434…LILBURN

SOUTHERN BUILDERS SUPPLY 206 W HAYNES STREET 478-552-2537…SANDERSVILLE

SOUTHSIDE GROCERY 5775 INDIAN TRAIL 706-938-0386…THOMASTON

SPRING MASSAGE 2130 MERCHANTS WAY 770-674-1591…DULUTH

STEVEN GENERAL MARATHON 3723 WHITESVILLE ROAD 706-668-5525…LAGRANGE

SUBURBAN PACKAGE STORE 299 VETERANS MEMORIAL PKWY 678-945-1188…MABLETON

SUBWAY 519 N. CENTRAL AVENUE 404-763-0070…HAPEVILLE

SUBWAY 938 HWY 81 770-914-8003…MCDONOUGH

SUBWAY 1075 GA 155 S. 678-583-6542…MCDONOUGH

SUBWAY 1025 W SPRING STREET 770-267-1019…MONROE

SUBWAY-COVINGTON 5340 HWY 20 S 770-787-5527…COVINGTON

SUBWAY-PALMETTO 9165 ROOSEVELT HWY STE C 770-463-4080…PALMETTO

SUE’S ART & FRAMING 5485 BETHELVIEW ROAD, STE 310 770-880-7273…CUMMING

SUNOCO 4108 ST MARYS ROAD 706-507-3890…COLUMBUS

SUNOCO

503 FOREST PKWY 404-454-4621…FOREST PARK

SUNOCO 4988 HWY 42 478-994-6825…JACKSON

SUNOCO

378 HWY 155 SOUTH 678-432-5906…MCDONOUGH

SUNOCO 101 S COLUMBIA 912-826-2516…RINCON

SUNOCO 406 NATHAN DEAN BYPASS 770-684-7421…ROCKMART

SUNOCO 4475 N. HENRY BLVD 770-506-1177…STOCKBRIDG

SUNOCO FOOD MART 378 GA 155 S 678-432-5906…MCDONOUGH

SUPER 8 4605 BILL GARDNER PKWY 770-268-2029…LOCUST GROVE

SUPER CARNICERIA JALISCO #6 7131 PEACHTREE INDUSTRAIL BLVD 678-969-9046…NORCROSS

SUPER MARKET SSALSITAS 733 MCDANIEL STATION ROAD SW 706-629-1331…CALHOUN

SUPERMERCADO-EL PRIMO 1001 FERRY LAKE ROAD 229-382-5552…TIFTON

SUPERMERCADO EL TORITO 5445 ATLANTA HWY

770-664-8785…ALPHARETTA

SUPERMERCADO PRODUCTOS

1100 S. THORNTON 706-980-4490…DALTON

TACO ROBLE

626 S. MAIN STREET

770-748-2871…CEDARTOWN

TRM TUNING 95 PARK AVE

770-904-5121…WINDER

TAQUERIA DON CLAUDIO

6945 S SWEETWATER ROAD 678-426-7146…LITHIA SPRINGS

TAQUERIA EL CRUCERO 1556 S. ZACK HINTON PKWY 470-278-1655…MCDONOUGH

TAQUERIA LAS PALMAS 1276 INDUSTRIAL BLVD 678-382-1768…GAINESVILLE

TAQUERIA LOS COMPAS 4307 OGEECHEE ROAD 912-200-4737…SAVANNAH

TAQUERIA SAN PANCHO 4880 LAWRENCEVILLE HWY 770-493-9845…TUCKER

TEXACO

804 BURNT HICKORY ROAD 770-386-7799…CARTERSVILLE

TEXACO 5656 GA 20 770-606-8093…CARTERSVILLE

TEXACO

5209 W FAYETTEVILLE ROAD 770-909-8521…COLLEGE PARK

TEXACO

2475 CANDLER ROAD 972-730-6696…DECATUR

TEXACO

2400 FIARBURN ROAD 770-949-0760…DOUGLASVILLE

TEXACO

4192 JONESBORO ROAD 404-608-9970…FOREST PARK

TEXACO 918 EVERY INN ROAD 770-227-3170…GRIFFIN

TEXACO 1314 BROOKWOOD AVENUE

678-774-8244…JACKSON

TEXACO

3041 N COLUMBIA STREET

478-387-9224…MILLEDGEVILLE

TEXACO 1120 CALHOUN AVENUE

855-285-9595…ROM

TEXACO FOOD MART

4165 ROOSEVELT HWY

404-761-6789…COLLEGE PARK

TEXACO FOOD MART

3998 GA 42

678-432-2211…LOCUST GROVE

TEXACO FOOD MART

756 GA 155 S. 770-954-1486…MCDONOUGH

TEXACO FOOD MART

114 TEMPLE AVENUE 409-983-0015…NEWNAN

TEXACO FOOD MART 2691 S COBB DRIVE 770-805-4600…SMYRNA

TEXACO FOOD MART 5180 N. HENRY BLVD 770-474-3009…STOCKBRIDGE

THAI NORCROSS 1200 ROCKBRIDGE ROAD 770-938-3883…NORCROS

THE BOTTLE SHOP 1510 EATONTON ROAD 706-343-1148…MADISON

THE E-Z STOP 1441 HWY 81 770-466-0438…LOGANVILLE

THE GUADALUPAN GROCERY 6009 OGEECHEE ROAD 912-349-5617…SAVANNAH

THE NAIL LOUNGE 1100 TOWNE CENTRE VILLAGE DRIVE 770-629-5961…MCDONOUGH

THE WINERY 2101 SAVOY DRIVE 770-456-6623…CHAMBLEE

TIENDA CARNICERIA MI PUEBLO 180 RIVERSTONE PKWY 770-720-1270…CANTON

TIENDA-EL RANCHITO 3600 CHEROKEE STREET 770-575-0803…KENNESAW

TIENDA HERANDEZ 1065 ALABAMA STREET 770-838-5615…CARROLLTON

TIENDA LOARCA 225 MARIETTA HWY 770-720-8190…CANTON

TIENDA MI PUEBLO 180 RIVERSTONE PKWY 770-720-1270…CANTON

TIENDA TARIMORO 107 OAK STREET 706-485-1276…EATONTON

TIENDA VERA CRUZ

500 E NEWNAN ROAD 678-664-0845…CARROLLTON

TIENDA Y CARNICERIA SONIA 115 E MAIN STREET 770-271-3276…BUFORD

TIFTON FOOD MART

2504 MAIN STREET S 229-256-5544…TIFTON

TIREMAX

3098 JODECO ROAD 770-914-6888…MCDONOUGH

TOUCHDOWN WINGS 1385 GA 20 WEST 678-782-2678…MCDONOUGH

TOUCHDOWN WINGS 336B GA 138

678-479-7997…RIVERDALE

TOUCHDOWN WINGS

4733 JONESBORO ROAD #100 470-726-5036…UNION CITY

TOMMY’S PACKAGE 1504 FIRST AVENUE SE 229-885-3023…MOULTRIE TWIN CITY NAPA 118 S SMITH STREET 478-552-6952…SANDERSVILLE

UK NAILS 2458 LIMESTONE PKWY, STE B 770-536-6169…GAINESVILLE

US BEAUTY MART 1541 GA 20 678593-5552…MCDONOUGH

US DELI

873 VETERANS MEMORIAL HWY 770-944-0381…MABLETON

USA PACKAGE STORE 1116 WEST AVENUE SW 770-760-7561…CONYERS

UNION LIQUOR STORE 151 NELLIE B AVENUE 706-353-3248…ATHENS

VT AUTOMOTIVE 1155 S COBB DRIVE 770-424-8866…MARIETTA

V-TECH AUTO CARE 4778 JONESBORO ROAD 404-625-9229…FOREST PARK

VALERO 361 W EXPRESSWAY 770-228-5880…GRIFFIN VALERO 3079 GA 34 678-423-4237…NEWNAN

VELOX INSURANCE 711 SOUTH WALL STREET 706-629-9330…CALHOUN

VINGENZO’S 105 E MAIN STREET 770-924-9133…WOODSTOCK

WASABI 9436 HWY 5 770-577-9188…DOUGLASVILLE

WELLS CORNER MAJIK MARKET 4509 REESE ROAD 706-507-1083…COLUMNUS

WESTERN INN 7420 OAKLEY ROAD 678-827-7500…UNION CITY

WESTERN INN & SUITES 1119 WARNER SPRINGS HWY 706-846-4410…MANCHESTER

WEST POINT TRADING COMPANY 3400 WEST POINT ROAD 706-883-3464…LAGRANGE

WESTERN INN 1078 BEAR CREEK BLVD 770-707-1477…HAMPTON

WESTSIDE EXPRESS CITGO 6640 HWY 115

706-839-1701…CLARKSVILLE

WINDER PACKAGE STORE 178 N BROAD STREET 470-429-3153…WINDER

WINGS HOUSE 3285 HWY 278 NE 678-712-6999…COVINGTON

WINGS TODAY 1903 HAMILTON ROAD 706-882-8100…LAGRANGE

WINGS N BURGERS 6163 REYNOLDS ROAD, STE B 770-703-6159…MORROW

WON TON TAKEOUT 131 W HENDRY STREET 912-876-4191…HINESVILLE

WOOD-MIZER 74 PINE ROAD 770-251-4894…NEWNAN

WOODCRAFT CABINET FACTORY 840 PLEASANT HILL ROAD 770-381-6500…LILBURN

WORLD CLEANERS 12195 HWY 92 678-445-1003…WOODSTOCK

YUKI TERIYAKI & SUSHI 1573 GA 20 770-629-0980…CONYERS

XEPLAN BAKERY 5268 BUFORD HWY 770-452-8880…DORAVILLE

Business Directory

##1 SMOKE SHOP

2 K NAILS SPA

2B BEST PACKAGE

76 GAS

365 GROCERY

441 PAWN

A AND C POOL SUPPLY

ABC LINEN

ACZ STORE

A&J AUTO REPAIR

AK PACKAGE STORE

ALPINE BREW BEER & WINE

AMERICAN DELI

AMERICAN WINGS

AMOCO FOOD MARTCOVINGTON

AUTO CARE, INC.

AUM CLEANERS

AZTECA

BP-CARNESVILLE

BP-DECATUR

BP-MCDONOUGH

BP FOOD MART-JONESBORO

BP FOOD MARTMCDONOUGH

BP FOOD MARTPORTERDALE

BAMBOO GARDEN

BELLA’S STEAKS, PASTA & MORE

BOOST MOBILE

BOTANAS LOCAS

BUDDY’S FOOD MART

BUDGET INN & SUITES

CAPITAL GROCERY

CARNICERIA CITY FOOD MARKET

CARNICERIA CONCHITA

CARNICERIA GARCIA

CARNICERIA SAN MIGUEL

GROCER

CASS GROCERYY

CASSVILLE GROCERY

CHEVRON-DALTON

CHEVRIN_RIVERDALE

CHEVRON-WOODSTOCK

CHEVRON FOOD MARTCOVINGTON

CHEVRON FOOD MARTMCDONOUGH

CHEVRON FOOD MARTMONROE

CHEVRON FOOD MARTWINDER

CITGO-JONESBORO

COIN LAUNDRY

COVINGTON PACKAGE

STORE

COWETA PHARMACY

CRAZY EDDIE’S CRAFT & FLEA MARKET

CRYSTAL NAILS

CUTE NAILS

D FOOD

DAVID CAPELL’S AUTOMOTIVE REPAIR

DISCOUNT FOOD MART

DISCOUNT SPIRITS OF HELEN

DISCOUNT TOBACCO

DONUT WORLD

EC AUTO REPAIR

EAGLE MAR

EAGLE PACKAGE STORET

EAT AT THAI

ECONOLODGE

ECONOLODGE-UNION CITY

ECONOMY INN

EL CAMINO MEXICAN MARKET

ESQUIRE CLEANERS

EVAN’S AUTOMOTIVE

EXXON-COLLEGE PARK

EXXON-DECATUR

FABAFRIC BRAIDING

FAMILY NAILS

FAST ROADSIDE LLC

FINE NAILS & SPA

FLETCHER & SONS AUTO

REPAIR

FOOD MART MONROE

FOOTHILL SNACK MART

FUNTIME BOWL

FUSION HOUSE

RESTAURANT

G.K. GROCERY

GARDEN CITY CHEVRON

GORGEOUS EVER CENTER

GRAND CHINA

GREAT STYLES

GREAT WALL RESTAURANT

GREEN PLAZA BP

GREENVILLE-SHELL

HAPPY CHINA RESTAURANT

HAPPY FOOD MART

HAPPY NAILS

HAPPY STOP FOOD MART

HOP XING

J AND D AUTO REPAIR

JAY’S QUICK SHOP

JESSICA’S HAIR SALON

JODECO FOOD MART

JOHNNY’S LIQUOR

JOHNNY’S PIZZA

KIM’S CLEANERS

KING KONG WINGS

KING KWIK

LA CONCHITA

LA LUNA

LA PARRANDA BAR & GRILL

LALIGURASH FASHION

LATINOS BARBER SALON

LEWIS LUMBER & SUPPLY

LIBERTY FOOD MART

LOOKING GOOD

LOTTO STORE

LUBELL’S ICE CREAM

LUCKY 7 FOOD MART

LUCKY CHINA

LUCKY MART

LUXURY NAILS

MARATHON

MARATHON-COLLEGE PARK

MARATHON-MONROE

MEDICAL CLINIC

MI ENCANTO

MICHOACAN GOURMET

MID EAST MARKET

MIKE’S AUTO DETAILING

MILLY’S PACKAGE STORE

MOBIL-FOREST PARK

MOBIL-GAINESVILLE

MOBIL FOOD MART-

MORROW

MUCHO MEAT MARKET

MYSTIC MART

NAIL STOP

NASHVILLE INN

NEW CHINA RESTAURANT

NEW ORLEANS SEAFOOD

NEW YORK DOMINICAN HAIR

NITA FOOD

NULIZ BEAUTY SALON

NUTRITION CLUB

OILMASTERS

ORIENTAL GARDEN

ORIGINAL DOMINICAN STYLE

HAIR SALON

PARISIAN NAIL BAR

PAUL’S JEWELRY

PENNY SAVER FOOD MART

PONY EXPRESS

POSH NAIL BAR

PRECISION TUNE

PRITCHARDS RADIATOR

SHOP

PUPUSERIA CARLA

QUICK MART

RK FOODS

RAQUEL’S BEAUTY SALON

RED ROOF INN

RED SNAPPER FISH

RESTAURANT

REPAIRABLE ELECTRONICS & MORE

ROSARIO’S HAIR SALON

ROYAL FOOD MART

S&R PACKAGE STORE

SAI FOOD MART

SJ BEAUTY SUPPLY

SAMS PAWN SHOP

SANDERS FURNITURE

STORE

SANIYA FOOD MART

SCOTTISH INN

SCOTTISH TOBACCO

SHELL FOOD MART-

DECATUR

SHELL FOOD MART-WINDER

SHORT N EASY

SUBWAY-EAST POINT

SUNNY BEAUTY

SUNNY BEAUTY SUPPLY

SUPER 8

SUPER LAUNDRY

TAQUERIA EL CARNAL

TEXACO-FOREST PARK

TEXACO-PALMETTO

TEXACO-RIVERDALE

THAI CHARIOT RESTAURANT

THAI EMERALD

RESTAURANT

THAI TIME RESTAURANT

TIA ROSIE’S KITCHEN

TIENDA LA ALEGRIA

TIENDA TIKAL

TINT PRO

TIREMAX

TOBACCO STORE

TONY’S ONE STOP

TRAVELODGE

TWINS CAR AUDIO & TIRES

UNITED NAILS

UNITED SPEED RACING

VALERO

VALERO-STONE MOUNTAIN

VALERO FOOD MARTJONESBORO

VALERO 42

VIRGINIA CURVE LIQUOR

STORE

WINDER BEAUTY SUPPLY

WINDER SHOE REPAIR

YOUNG’S CLEANERS & ALTERATIONS

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