Human Resources Training and Development Communications and New Courses

HUMAN RESOURCES TRAINING AND DEVELOPMENT

COMMUNICATIONS AND NEW COURSES

HAPPY

Fall

FROM THE TRAINING AND DEVELOPMENT TEAM! We are pleased to share the November, and December 2023 Training Courses and Calendars.

COMPETENCY CONFLICT MANAGEMENT

This course will discuss skills that can help resolve differences in a healthy way that build stronger, more rewarding relationships.

Conflict is a normal part of any healthy relationship. After all, two people can’t be expected to agree on everything, all the time. The key is to learn how to resolve conflict in a healthy way. When conflict is mismanaged, it can cause great harm to a relationship, but when handled in a respectful, positive way, conflict provides an opportunity to strengthen the bond between people.

UNCONSCIOUS BIAS

Unconscious bias training is designed to raise awareness about hidden biases that people may hold, which can influence their judgments and decisions.

MANAGING DIFFICULT CONVERSATIONS

This course will provide tips and tools to manage important but sometimes uncomfortable dialogue.

We all tend to put off difficult conversations because of the intensity and complexity of emotions they create.

Fear of how people will react and whether you will be able to handle their reactions can make us all reluctant to raise an issue face to face. You may even be concerned that you will not be supported or empowered to take steps to address sensitive issues. By adopting the right approach you will be able maximize your ability to manage the conversation effectively and steer it to a successful conclusion.

NEW OFFERINGS

This training aims to promote diversity, equity, and inclusion within the organization by helping employees recognize and address biases.

ADAPTIVE MINDSET

This course will discuss themes and traits of an adaptive mindset and tools to help make moving from a "fixed " to a "growth mindset" more feasible.

An adaptive mindset responds well to change. It embraces challenges as opportunities to innovate and improve. Research shows that people who model adaptive mindsets build teams and environments that react positively to change, making the most of the opportunities it brings.

EMOTIONAL INTELLIGENCE

This course will evaluate and discuss emotional intelligence themes necessary for professional and intrapersonal success.

RESILIENCE The focus of this course is to provide tools and tips for managing adversity in the workplace and encouraging the ability to "bounce back " in any professional situation.

INTERPERSONAL COMMUNICATION This course will explore the potential hindrances to effective interpersonal communication and provide tools and themes to improve and enhance communication within a team or group.

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NEW OFFERINGS

FOUNDATIONAL LEADERSHIP PERFORMANCE MANAGEMENT FUNDAMENTALS, PART 1

This course explores the key steps to the Performance Management Cycle and discusses the updated Performance Evaluation Policy and new Discipline Policy.

Performance Management is an ongoing process that enhances employee performance and productivity, rewards excellent performance, and helps improve poor performance.

MANAGING PERFORMANCE EFFECTIVELY, PART 2

In this course, you will further explore the key tools for effective performance management including goal setting, coaching, and feedback, as well as the importance of 1-on-1 meetings.

NOTE: Performance Management Fundamentals is a prerequisite for this class. If you have NOT already attended the fundamentals class, please plan to attend before enrolling in this course.

LEADING CHANGE

This course gives leaders an understanding of what they may encounter when faced with change while performing their roles with COR or at home. It also provides leaders with strategies and best practices required to effectively lead their teams through the changes they may face daily.

LEADING A DIVERSE WORKFORCE

This course gives you deeper insights into yourself, your team, and the benefits of inclusion at all organizational levels.

A diverse team with unique individual perspectives can deliver exceptional results. Having such a team calls for a leader with an arsenal of inclusive leadership practices and keen self-awareness. Through self-assessments, case studies, and proven hands-on activities, you’ll develop competencies and get tools to create an environment fueled by engagement and innovation. In addition, you’ll learn to apply tactics and practices that ensure all are heard, recognized, and appreciated—so productivity can soar.

MANAGER AS COACH This course covers the widely used concept of managers as coaches. It provides proven best practices to blend the two functions successfully while guiding your team toward meeting and exceeding established performance expectations.

Coaching teammates to perform their roles requires more than just giving direction. It requires business savvy and the ability to connect with your teammates to help them understand their goals and help them perform to their full potential.

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COMPLIANCE AND POLICY This policy training aims to ensure that all COR leaders gain knowledge about policies that promote consistency and respect for all COR team members.

Topics include: • Progressive Discipline • Grievance • Family Medical Leave Act • Americans with Disabilities Act • Sexual Harassment & Workplace Violence

NEW OFFERING

SUPERVISOR POLICY TRAINING

SIGN UP INSTRUCTIONS *Note: Please ensure your supervisor has approved your attendance before signing up.

• Login to Wavelength • Scroll down and in the catalog section, search “STRIVE” • Select the desired course and date • Click the “Click here to register” hyperlink in the description • When a new page loads, click the yellow “Register” button and fill out the required information For any questions, please contact HRTrainingDivision@rva.gov.

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CALENDARS

November Sunday

Monday

Tuesday

2023 Wednesday

Thursday

Friday

1

5

67 Orientation

8 Election Day

12

13

19

20

Conflict Resolution – 10AM Commerce Road Emotional Intelligence – 2PM Commerce Road

14

15

21

22

Orientation

26

Thanksgiving Holiday

27

28 Unconscious Bias – 10AM

06

2

3

4

9

10

11

16

17

18

23

24

25

Unconscious Bias – 10AM Leading A Diverse Workforce – 2PM

Veterans Day

Interpersonal Communication – 10AM Commerce Road

Thanksgiving Holiday

Thanksgiving Holiday

29

Saturday

30

Managing Difficult Conversations – 10AM Fundamentals of Performance Management, Part 1 1PM Commerce Road