Building Products Digest - December 2001

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What would YOU get as a member of Do it Best Corp.? You get the onty proven retail system in the industry low up-front prices, a fu[[ line of products, and returns consistently high rebates to help you ness. But don't take our word for it, just ask Scott and Bob. 0r any of our other 4350 trtf,

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A little while back, Bave Collins, a BC Framer operator at gomponent Structures' subsidiary Forest Products in Piqua, 0hio, received a call for help. A builder was in a bind. fle was 150 miles away in Indianapolis, Indiana, and he nneded help ASAP.

The foundation for a three-story house had been poured and they were starting to lrame the basemenl walls. but the plans had been tweaked and adjusted into incoherence.

Builderscan

with every purchaseof Boise engineered woodproducts.

Not a problem. [)ave hit the road to lndianapolis. Forest Products salesman Stan Vrooman and the builder met him there. They eyeballed the foundation, pored over whal was left of the blueprint, and got busy. Dave sat 0n a tailgate, fired up his laptop, and whipped up new plans. After scaling a mammoth dirt pile to get a connection they phoned in a rush order for I 5,000 feet of BCI Joist and 2,000 feet of LVL. Forest Products got right on it. They cut the job pack and arranged for the proper hangers and fasteners to be overnighted to the site. Tbe load was in Indianapolis the next morning, building resumed, and life was good.

l{appy Holidays and thank you!

By the time you read this column, Thanksgiving and Hanukkah will have passed, and Christmas will be soon upon us. It is the time of year when we start to think back on what we are grateful for, what has happened that has gone well, and what we can plan and look forward to in the New Year.

After recent events, it may be hard to identify what we should be thankful for, but it is not until we face challenges both in our businesses and personal lives that we can perhaps appreciate what we do have, the more so when we do not have them anymore.

This year has been a great learning lesson for me personally, and I hope everyone could be so lucky. This year having had to deal with family illness very close to home, watching and dealing with the turn of world events, and working in an increasingly tougher business environment, it would be only too easy to forget all the good of the year. I have come to truly understand the value of good health and that many people are not as fortunate. That you never know what is going on in someone's life when you see or call them. That there are many more good people than bad people. That we often lose sight of what is truly important. And that we take too many things and too many people for granted. The value of having conscientious, hard working people supporting you was never so clearly

ALAN OAKES publisher

shown to me as this year.

A year ago in December, I was sitting a few thousand miles away contemplating moving to Southern California and thinking of entering a new industry-the lumber and building industry-a radical departure from what I had been doing for the last few years. With a great deal of trepidation, as we all go through when contemplating major changes in our lives, I went ahead after a calculated decision process, never contemplating the number of new friends I would make in this industry in such a short time. Never could I imagine so many people caring about my success or the success of our magazines. It has been refreshing and rejuvenating to be supported by so many people in this industry. This is an industry of honest-to-goodness values that we should all be proud of. Long may it stay this way-in fact, let's make sure it does.

My colleagues and I would like to thank you for your support and friendship over many years, as well as your loyalty. We would especially like to thank our advertising partners, who put trust in us each and every month. We wish you, your colleagues and your family's happy holidays and a very successful and prosperous new year in 2002. We remain committed to supporting this industry and making your company successful in any way we can. Once again, thank you!

A cooler home can really heat up customer interest.

Homeowners are becoming more and more interested in products that can make their homes more energy efficient. Products like TechShield'" radiant barrier sheathing.

TechShield is a combination of standard roof sheathing and a thin, but durable, layer

. of aluminum. TechShield prevents up to 97% of the sun's radiant heat from enterlng the attic, leaving attic temperatures as much as 30. cooler. And that not only makes the whole home cooler, it also allows the air conditioner to do less work all summer long,

Start stocking TechShield today and judge for yourself how much it can heat up your business.

CflOIY'S Monrtty Marhot Comparison

II n recent years. the lumber and building material industry has been flooded with e-commerce solutions, yet they appear to be slow in catching on. New technology companies continue to target the market, while others fall by the wayside. Some LBM firms quickly jumped in, fearful of being left hopelessly behind. Others remain hesitant, not wishing to invest time and money on unproven ways of business.

We asked the experts: How widespread will e-commerce become in the lumber and building material industry in the coming years?

Customer seruice keU to success

By Rob Vomund E-Business Marketing Manager CCITnreo www.triad.com

F?lL-commerce is still in its infancy. In the three years since it was introduced to our industry we have seen a rush of new companies come into the market set on "revolutionizing" the way we all do business. Backed by millions in venture capital funding, their plans were grand. According to their vision statements, e-commerce was going to make everyone rich! However, as we all know, most of these companies are now gone.

Why did they fail? For starters, they didn't know the industry, and they tried to do too much too fast. They didn't understand the challenges within our industry, including our lack of product identification standards and varying in-store system technologies. They wanted data to flow "seamlessly" from one end of the chain to the other. While this is still a desirable goal, it was not a practical "12-to-24 month business plan" on which to base a new company.

So, where are we today? For the most part, we are left with the same industry players who led the industry before the dot-com boom! On the technology provider side, CCI-

TnIno is still here, and on the supplier side the independents, the co-ops, and the big box retailers are still here, too.

It turns out that the traditional industry players learned from the successes and failures of the newcomers we saw during the dot-com boom, and all of us are now adopting solutions that work. E-commerce today-older and wiser-is alive and well within our industry.

The term "e-commerce" has, however, been replaced in our industry by the term "e-business." The former term generally defined "selling merchandise electronically," while the latter today means a broader term that includes providing both sales and non-sales customer services using the Internet.

The industry has now learned that the key role of the Internet within our marketplace is not in attracting and doing business with unknown customers from far away places. Instead, we have learned that the Internet is best used to service existing customers. In this role, e-business is not so much revolutionary as it is evolutionary. Dealers are now taking what they do best and are doing it in even better ways using the Web.

A recent study by Jupiter Media Metrix reveals some interesting points. Their study shows that traditional retailers have focused on sales and profits to calculate Web site Return On Investment, instead of examining broader benefits that a Web site can add. "Brick and mortar" sales can be influenced by the Web site, as can improved payroll productivity. The Jupiter study concludes that a traditional retailer with a successful website should find that up to two-thirds of the benefits from their online efforts will result from services other than directly selling products online to customers.

Jupiter advises traditional retailers to act quickly to integrate their online and offline systems so they can offer features such as offline store inventory on their Web sites, as well as non-sales customer services.

When Federal Express introduced online package tracking they greatly increased customer satisfaction, while at the same time saving millions of dollars by reducing their own staff needed to answer phones. Service oriented solutions similar to this FedEx example are gaining traction in

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Customer-oriented e- business

(

from previous page ) our industry, too.

Within the past l2 months Lowe's has enabled its commercial accounts to view monthly statements and invoices on its Web site. Home Depot offers contractors online access to build their own quotes and place will-call orders.

CCITnleo now has hundreds of dealer locations using its iNet programs to allow pro and commercial customers to check their accounts, reprint invoices, build quotes and submit orders online. Nearly all of these dealers implemented their new on-line services to strengthen their relationships with existing customers.

Our industry is starting to prove the Jupiter Media Metrix discovery that Web-based customer services are likely to become the most exciting new advancements using the Internet. Just think, if a contractor can get a copy of a lost invoice online, the customer is better served while the dealer sees a productivity gain. The same holds true when a customer can view his or her customized pricing after a dealer has closed for the night.

The ease of connectivity to their existing in-store system is an additional factor that is now allowing hundreds of dealers to start implementing e-business solutions right away. During the "terrible two's" of the Internet boom, dealers had to export their data to a separate web database and then maintain that database. Today, the top e-business solutions are fully integrated to the dealer's existing instore technology. This advancement means that dealers simply continue to update their existing data, which is then automatically updated on the Web site. The in-store system has. in a sense. become the data server for the Web site.

Solutions have also just recently become "plug-n-play" in nature, making e-business a lot less mysterious than it was just two years ago for both dealers and their customers. Dealers can now implement full-scale e-business programs in less than a month, some in just two weeks.

The standard for e-business in our industry has become clearer. Dealers are rapidly implementing full-time Web connections within their businesses. Those who have not made this fundamental upgrade will not be able to implement even the most basic e-business services.

Now that the dot-com dust is beginning to settle, we who have survived are focusing on the basics of doing business. This includes online customer services to further strengthen an area that is of key importance to nearly all dealers. This significant trend towards better servicing customers online is likely to continue for some time, if not indefinitely.

Time to qet Internet:friendlU

By Gregory Cuke Vice President Advantage Business Computer Systems

*ww.abcsinc.com

I It should be clear to everyone that the Internet is not a passing phase that will go away any time soon. It has very

rapidly become a major part of our day to day lives, both personal and professional. E-commerce in the building materials industry is going to play a greater role in the future, but the definition of e-commerce for this industry may change.

We have already seen the collapse of some e-commerce companies that promised to revolutionize the way that builders interact with dealers. Their demise is probably as a result of this industry's reluctance generally to use new technology along with the lack of significant perceived benefits to be derived by the dealers themselves.

I don't believe that e-commerce will play a major part in the actual transaction for a 2x4 any time soon. Where I do believe that e-commerce will have some benefits will be in the simple communication between contractors and dealers. I believe that more open platforms are going to be a requirement as we move forward. Customers are going to want to get on the Internet to look at their accounts, product pricing and availability and be able to at least let the dealer know that they want something, if not create their own order.

Today we can get online to do our banking, pay bills, trade stocks, etc. We are going to have to give customers access to their data, or they will simply deal with someone else who will. I believe that this will define e-commerce far more than the actual purchase and delivery of a product.

Those dealers who are caught with a computer system that cannot accommodate the needs of their customers via the Internet are going to suffer. While this isn't a major issue for anyone right now, I do believe that anyone that has a system that isn't Internet friendly needs to make the change now so that when the demands are made by their customers, they can simply say, "We can do thatl"

False starts don't mean end of race

By Len Williams President Progressive Solutions Inc. www.progressive-solutions.com

llfhen I was approached to offer my views on the future of e-commerce in the wood products industry, I was delighted. Despite some highly publicized industry failures, I still believe that e-commerce will become an increasingly vital tool for wood product companies to reach customers and improve businesses. But before ecommerce can be successful, we must understand why it has failed in our industry and shore up our business practices to ensure we're truly ready to put it to use.

Nowhere have the shortcomings of e-commerce been so visible as in the wood products industry. I believe this is because many e-commerce providers who moved into this industry didn't understand the unique nature of the wood products industry. Time and again, I witnessed technology experts make grand proclamations like "e-commerce will revolutionize how you do business." A myriad of Web sites and Web portals, auction houses and exchanges were set up with promises of spectacular benefits. At one time,

there were 32 companies offering e-commerce-type solutions to the wood products industry. I know of only a handful that remain today.

The problem was, few understood the challenges of introducing e-commerce to an industry that traditionally has made limited investment in business information technology. In many ways, the wood products industry just wasn't ready for the leap to Internet-based transactions. With automation of day-to-day transactions (purchase orders, invoicing, shipping, inventory, etc.) still not pervasive, and little standardization of business practices and terminology across the industry, it was (and continues to be) very difficult to implement business-to-business ecommerce. In most cases, those who tried were set up for disaster.

To learn from the failures associated with the first wave of e-commerce, we must recognize that in an industry with already tight margins and items that are near commodity pricing, real savings come from automating and streamlining processes, not from selling items over the Internet. Those who have the clarity of vision to see the big picture and adopt a step-by-step approach to a practical business model will succeed.

In my view, the revolution is not e-commerce. The real revolution will be the standardization and automation of business processes throughout the industry. Out of this ecommerce will grow.

Right now, e-commerce technologies are best used to improve how information is distributed, to other businesses and consumers. Providing better customer service and faster information turnaround are currently the most practical and realistic applications of Internet technology.

At Progressive Solutions, we see this taking place in three forms: Electronic Data Interchange (EDI), Webbased interfaces to a company's operations, and net exchanges. The key to the success in any of these applications is effective business software, such as Progressive Solutions' Lumber Track, running in the background.

The demand for EDI is higher now than ever before. Major companies throughout the supply chain-primary producers, wholesalers and retailers-are demanding that suppliers interact with their EDI systems for purchase orders, shipping documents, receipts and invoices. To do business with these companies, wood products suppliers are going to have to adapt.

Legacy EDI systems use private networks and communications protocols to transmit electronic transactions from one business to another. Newer EDI systems use XML (Extensible Markup Language) so that secure transactions can take place over the Internet, saving the costs of transaction and private network leasing. At Progressive Solutions, we have developed numerous custom Application Program Interfaces (APIs) for legacy EDI systems. Progressive Solutions is also developing an XML interface as part of its business-to-business (B2B) e-commerce capabilities.

Web-based interfaces allow a company to set up a website where customers can use standard Web browsers like Microsoft's Internet Explorer or Netscape to get inventory information, place or change orders, and check delivery status. Customers can easily find basic information themselves, freeing up sales personnel for more in-depth customer inquiries. Norbord's Onbord online customer access Web site is one example of a PSI customer using a Webbased interface to Lumber Track to improve efficiency and

customer service.

Network exchanges are interactive trading sites where members buy and sell lumber and building products through bid/ask or auction mechanisms. Despite a bumpy start in the industry, PSI recognizes this emerging business opportunity. We are working closely with industry-led consortiums, such as ForestExpress, whose industry knowhow and drive for efficiency will provide the impetus for success.

Moving into the future, I believe that electronic information-exchange technologies will continue to expand, particularly as a way to "free up" sales people and other resources. And, based on the gradual standardization of our industry, the volume of Internet-based sales and transactions will also expand, but will represent only a portion of sales, say for repeat or pre-negotiated orders. That said, the foundation for the second generation of e-commerce in the wood products industry must be user education, industry standardization and automation of processes and procedures. Companies who begin this process now will be in the best position to take advantage of the second wave of e-commerce.

Remember, it's not who is out of the gate first, but who is moving fastest in the right direction.

0uercoming the obstacles

By Steve Tonissen President - Entemrise Solutions Te.lpx Inc. www.talpx.com

TI I he Internet is a business tool. Ecommerce is a service and a business process. In order to be successful, ecommerce providers must "show their customers the money." We have moved from the heady days of Internet commerce to the tried and true business proposition: value.

The gradual adoption of e-commerce solutions in the industry has picked up since the B2B shakeout early in the year. E-commerce companies that are still in business have sharpened their focus to deliver value in the business process. These companies have done so, not by throwing out the old ways of doing business, but by making the technology and tools made possible the Internet work with existing systems.

Short-term success is heavily dependent on overcoming the obstacles to successful implementation. Extensive research conducted by Tx-rx has identified the following obstacles:

Limited Role Support - The systems available in the market today are not specifically designed to support the tasks that individuals must complete in their assigned role (i.e. buyer/trader role).

Disconnected Systems - Systems in use today are not connected to each other or the e-marketplaces where companies conduct business.

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Ouercoming the obstacles

Systems Constraints - Current systems are not built on open, expandable architecture to allow them to grow with your business.

These obstacles stand in the way of establishing a trading system of record (TSOR)-the system of record capable of capturing trading related data across the entire company and within the supply chain for the purpose of continuous improvement. A TSOR built to integrate with current processes offers both users and management visibility into the supply chain. That visibility combined with ease of use directly address the last, often most difficult obstacle:

Cultural Barriers to Change - The change management hurdles associated with adopting new technology and modifying business processes.

Successful e-commerce firms will leverage industry knowledge and partnerships to deliver the TSOR that leverages existing IT infrastructure, integrates existing business practices and is easy to use. Companies that cannot overcome these obstacles will be victims of the shakeout.

Short-term, adoption rates will increase dramatically, driven by large players in the industry adopting collaborative commerce systems then demanding that their supply chain partners connect to those systems. During this period, we will see the ascension of the Marketplace Service Provider, the company that can provide both breadth and depth in e-commerce related services, the infrastructure to support those services and the expertise to integrate those services with present methods of operation. The MSP will emerge as the dominant business model for the long term.

In the long-term, I foresee that the shakeout we are experiencing will slow, eliminating the last of the weak ecommerce companies. The remaining companies will grow through acquisition and partnerships with industry players.

We anticipate that the next major obstacle to implementation will be the European rail dilemma; that is where many companies are operating their own branded solutions. To address the concern, the MSP must offer a solution flexible enough to allow companies to operate their own branded solution and integrate that with other branded solutions and public e-marketplaces. The future is linked solutions that allow companies to project and protect their brand while providing for smooth information flow up and down the supply chain. The goal is the ability to move seamlessly between e-marketplaces from the individual user's desktop. The critical components to success in this environment are the right architecture (flexibility), the right technology (integration), and flexible rules that give companies and users the ability to define how they want to operate and interact in the marketplace and allow them to leverage their existing IT infrastructure and business processes.

In summary, the key to short-term success is providing value in the business process. The key to long-term success is the ability of the solution to function with multiple e-marketplaces, whether they are branded solutions or public markets.

need for

standards

By John LeFors Vice President, BMG Sales Willamette Indu.stries www.wll.com

T

ln most industries. including our own. e-commerce was a hot topic several months ago. Customers seemed just as anxious as suppliers to test the waters using this new technology. In fact, Willamette had several customers insisting that we define an e-commerce strategy very quickly so that they could begin moving in the same direction. Many companies thought they had to be "partnering" with technology organizations to not be left behind in the rush to revolutionize their business.

At one time in the not too distant past, there were more than 50 organizations dedicated to e-commerce for the forest products industry. But then the dot-com bubble burst. Many of those organizations are no longer in operation. Large financial investments were lost. The technology often proved to be not cost-effective. Customers dropped their requirements for suppliers to be e-enabled as a condition for receiving their orders. The promises of reduced costs gave way to the realization that there could be significant expenses associated with implementing e-commerce.

So was the e-commerce phenomenon just an illusion? Will e-commerce really revolutionize the way we do business? While acceptance of this technology may be taking longer than originally expected, I believe that e-commerce is for real. Wild enthusiasm for the new concept is being replaced with the understanding that some amount of expense and hard work will be required to obtain the anticipated benefits.

Historically, Electronic Data Interchange was the way business partners traded documents with each other electronically. Purchase orders, order acknowledgements, invoices and shipping documents are the most common types of documents exchanged in this manner. Some companies have integrated these transactions with their back office systems, while others sent and received them using a third party, often re-keying them into their internal systems. The cost of these transactions was low and the timeliness was much better than mail or even fax. Companies with a large investment in EDI have been reluctant to replace this with a more costly solution, though there are more potential benefits. Few EDI customers seem to be excited about implementing the B2B processes offered by e-commerce vendors.

Companies that did not make large investments in EDI technology seem to be the most interested in using the Internet for B2B transactions. These are usually the medium to small sized companies, although some larger companies now upgrading back office systems are also expressing interest. Although more sophisticated and costly, integrating e-commerce directly into a company's systems offers significant benefits over the EDI approach. Users can obtain information from their business partners on a real-time basis, 24 hours a day and in a format that can be consistent across multiple organizations. Human support activities (such as re-keying data, providing status updates,

etc.) are minimized, thus reducing costs.

Willamette reached a major milestone this summer-we received more customer requests to set up B2B e-commerce transactions than EDI transactions. This seems to be a turning point and the trend is continuing. So while the business world seems to be moving slower than we might have thought a few months ago, it is definitely progressing.

Although the building materials industry is moving, it is unfortunately going in several different directions. There are many third-party organizations offering a variety of ecommerce solutions. Several different business models are being tested, such as vertical marketplaces, horizontal marketplaces, auctions, industry consortiums, etc. Each is evolving with different standards and cost methodologies. Further shakeout is likely to occur.

The potential benefits of e-commerce are too great to ignore. A few of the models being tried will eventually succeed. Some ofthe organizations being set up to support e-commerce will probably become financially viable. In the meantime, one of the most critical tasks facing our industry is to develop common standards to define our products so that we can communicate clearly and consistently with each other. At Willamette, we encourage our industry associations and others to focus on these developing standards as a near-terrn priority.

Technoloqu's wake-ufdall

By Thomas J. Westbrook President/c.e.o. World Wide Wood Network, Ltd.

www.wwwood.net

l tith the advancement of Internet technologies over the past couple of years, the lumber and building materials industry was besieged by e-commerce companies promising how their solutions would change the industry forever. The mantra was that those who did not embrace e-commerce immediately would die a certain death. Today, most of those companies have vanished in the same Internet time they were going to deliver, yet others are thriving. So, what does the future hold for e-commerce?

To understand the future, one must understand the present. Responses to a study of the Home Center, Retail and Pro Dealer segment of our industry, conducted in 2000, by World Wide Wood Network. Ltd. and Louisiana State University, indicate that in 1999 only l3%o of the industry was conducting any kind ofbusiness on the Internet. Even so,56Vo of the industry had Web sites, andTlVo of the companies had plans to develop or improve their Web site within the next 12 months. At the same time, 4l%o was willing to transact business on the Internet in the future. These figures show the willingness of the LBM industry to embrace e-commerce in their daily business processes and into the future.

How soon e-commerce adoption occurs, however, is as uncertain as predicting the price of dimension lumber in the future. Today, companies are conducting transactionbased e-commerce through third party exchanges in a very limited manner; typically as a fall back option when they are not finding successful business through traditional

channels. However, where the e-commerce solutions and tools go beyond a purely transactional platform, such as integrating with a company's existing business process while providing supply chain and information management options, companies are very willing to adopt e-commerce.

In the short-term (one to five years), as long as the ecommerce providers supply the functionality needed by the industry, e-commerce adoption will increase dramatically. Acceptance today is much higher than last year. We meet and talk with customers daily. We know what they want from e-commerce. Integrating disparate back office systems, transforming, translating and transmitting data and information electronically between trusted trading partners, and providing inventory management, shipping and forecasting capabilities are services presently being requested by the Industry. Initially, these solutions will be provided via a private network of vendors or customers at the request of a particular supplier or customer.

In the long-term (after five years), e-commerce will not even be a term used in the business process; it will be the standard way of doing business. More and more companies are investing in Internet related software and infrastructure. Customers are beginning to demand the ease and efficiency of electronic process throughout the supply chain. Suppliers that want to continue or grow their business are not going to be able to ignore those demands. And, there will be a shift from private networks to the third party exchange format that is struggling today. Customers will not be willing to log in to l0 or 20 different suppliers' private networks to do business each day; they will force consolidation of information to a few industry-accepted exchanges.

The dot-com era may be dead, but e-commerce is not. Those companies that believe they can ignore the opportunities that Internet technologies can deliver will wake up one day to find that their competitors have gained a significant market advantage over them. The only question will be whether they will recover.

Time to take the first steps

By Hank Matthy Sr. Vice President-Sales Vensvss Commercial Systems www.versyss.com

I I ow widespread will e-commerce become in the lumber and building material industry in the coming years?

This is a question that challenges all of us who must look into the future of our industry so we can formulate our business plans that will provide the products and services to manage your businesses more profitably. The youthful enthusiasm for e-commerce and all of its promise has evolved to a more conservative approach when it comes to the use of e-commerce. One fact is certain. E-commerce is here to stay because it will be the most effective way to meet the new challenges that we face every year in processing our information in a timely and accurate manner.

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Timeto take the frist steps

( Cont inued from p re v io us pa g e )

We must continue to find better ways to make it easier to use while improving the bottom line.

Vsnsyss Commercial Systems provides computer-based solutions to the lumber and building material industry, and therefore it is necessary for us to provide solutions that have a justifiable return on investment. This is immediately apparent in two key services that are available now:

Electronic Data Interchange - EDI gives your company the ability to transmit electronic purchase orders to their various suppliers and to receive electronic acknowledgements, packing slips, and invoices for automatic integration with accounts payable and inventory. The accuracy and time saved in processing the information provides the user with an immediate payback for these contracted services.

Web-Based Buying and Information Services - E-commerce is an area that continues to grow. Allowing contractors and/or other customers to access critical data across

the Internet provides an advanced level of service. Customers can review balances, make payments, request quotes, check delivery status, review product offerings, and order materials in a convenient and user-friendly environment.

The first place to start is to build a Web site for yourself. Select a company that not only builds Web sites, but also understands your industry. It is the first step to "getting wired" for all the e-commerce services that will come along down the road. A Web site is nice to have, however, it can become a "billboard in the middle of nowhere" if customers don't have a reason to come back. Providing them services and information will retain the loyalty of current and future clients and give them the tools they need so they consider you a valuable business partner.

Prudent businesses rarely jump into something without doing their homework. E-commerce is here to stay, and there is and will be much you can capitalize on. Start learning now in order to be better prepared to make the proper decision when the time comes.

rF Deueloping an e-business strategg

TI he dust from the shakeout in the Internet world hasn't ful in accomplishing their objectives. A fact that Mayer quite settled and despite all the news about the demise of blames at leist in part on poor execution, design and the new economy. businesses are still finding ways to evaluation of business models. use the Internet to drive profits, according to Linda

On the other side, businesses list a commitrnent from Mayer, senior vice president-marketing for Moen. executives'and a thorough understanding of customer

"Originally, everyone thought that the (Internet's) needs as the twc biggest factors contributing to the sucHoly Grail was going to be selling, but it really has to do cess of an e-business stfategy. Companies that have *ith streamlining business procedures. The number one built a successful e-strategy around their strong commitpriority of all companies' e-business initiatives is ment to a plan and comprehensive understanding of improving customer satisfaction-selling is at the bottom what customers want, have been among the many winend," Mayer said in a National Hardware Show presentation.

Mayer went on to point out that most executives who are not satisfied with their companies' e-business success should look more closeIy at their companies' e-business strategies.

'"The main barrier to success for most com-

/ panies has been a weak

in the first

starts with a company identifying its e-business opportunities and setting a realistic RO[ expectation; proceeds on too prioritizing opportunities in a more formal action plan; developing a framework to apply the plan, and then measuring the plan's benefits and pidalls.

By following a logical step-by-step e-business plan and determining how a company's e-strategy can be integrated throughout the organization, business are more likely to find success an the Internet, Mayer added. Without a comprehensive, actionable and measurable plan, however, most companies are destined to face efailure.

Mayer supported this point with statistics that show only 38Vo of all e-business initiatives have been success-

co-presenter Don Belt, v.p. of GMT Consulting.

ners in the new economy, according to success stories just haven:f been as highly publicized as the monumental failures, he added.

According to Belt, a successful ebusiness strategy should stad by getting a Mayer then walked attendees tfuough the e-business planning process, which

"There is a lot more success in e-business than people might think," Belt said. The realistic view of your company's internal and extemal positioning. Internally, a'company will want to examine its capabilities, goals and past ebusiness succes$es and failures. Externally, a company will have to Eke into consideration its market needs, its supplier need$, opportunities for growth, and its competitive position.

Once this initial analysis has been made, a strategy begins to take place. The second step is to massage this strategy into a clear action plan that includes objectives and priorities. Finally, only after a strategy has gone through the first two steps should a company move on to implementation, where a site is designed, content developed, and a marketing and advertising campaign launched.

e-busi- ./ H:';X1"*r

place." 6

hEALERS and wholesalers that L,Tsell to panelized builders realize that the most important consideration in the panelized construction industry is time. From the time it takes to frame a building inside their facility, to the time it takes to have a completed building on the job site-time is key.

"The whole heart-throb of panelization is cost reduction, not only at the job site but within the plant," confirms Phil Barkey of panelized builder LRC. Suppliers, therefore, should find attentive listeners when pitching timesaving new framing products, such as the new breed of engineered headers and beams.

Many of these products are lighter than solid sawn lumber, making them much easier to maneuver in the shop.

Sell panelized builders a better header

not only at the job site but within the plant."

tent can weigh almost 260 lbs. A RMT of the same size would weigh just over 200 lbs., for a savings of almost 60 lbs. An average wall with a door and a window in it would have a total header weight of over 150 lbs. using solid lumber, and total header weight of just over 120 lbs. using RMT. With a 30-lb. saving on just one wall, adding up all the headers that are part of a typical residence could realize a total savings in excess of 300 lbs.

wrapped in protective material. RMT is shipped with a protective layer called Liquid Wrap that retards moisture transfer and protects it from uv rays. If the product is exposed to moisture while in transit or storage, this slows the absorption and evaporation process, increasing stability.

and consequently the completed wall is lighter and easier to erect in the field. They may cost more than green timber, but don't ignore the hidden cost savings.

Bob Sargent, Advanced Building Components in Nebraska, says that weight is probably the number one issue in the panelized industry when dealing with larger materials for headers and such. "Material handling, whether it's on the shop floor trying to get it built and out the door, or being out on the job site and standing it up. You want products that will meet the criteria of the engineered specifications and you want them lightweight and user friendly."

Rosboro Manufactured Timber, or RMT, is said to be the lightest engineered product on the market. Rosboro claims that the only lighter option is Douglas fir-larch timber that has been kiln dried to a moisture content of l57o or less-nearly impossible to find nowadays. One reason that RMT is so light is because the individual lams are kiln dried before assembly. Bonding agents are the only reason it is slightly heavier than dimensional lumber of the same moisture content.

For example, a typical garage header cut form solid Douglas fir with industry standard 507o moisture con-

This drying process prior to manufacture ensures that the product will not twist, split, cup or warp.

RMT is manufactured from dimension lumber that is end-joined to produce an endless piece, and then layered and bonded with multiple layers of the same. Because it is so much like a regular solid sawn timber, it is less dense than other products made from smaller pieces of lumber that are then pressed together and saturated in a hard epoxy.

According to Sargent, "Almost all other EWP products on the market are heavier and denser. Because of that high density, most are more difficult to nail."

Removing and replacing bent nails is definitely not a time saver in anyone's book. Even having to finish driving a nail takes time-and costs money.

Because it is an EWP, you can get lengths up to 60 ft., cutting down on waste.

Pratt's Jaime Ziparo says they like the 60-footers: "Whatever the longest length we can get."

Another benefit to EWP is that most are shipped

In hot, dry climates, keeping a board straight can be a tough fight. According to Ziparo, "The main reason why we pick (RMT) is because it's hard to keep a 7 or S-ft. piece of Douglas fir timber straight and clean when it's down in the climates we work in-Arizona and Nevada. We don't have to throw any away. We can leave it out in the elements for years."

"The whole heart-throb of panelization is cost reduction,

ENGINEERED timbershelp save time in the plant for panelized builders.

lrrrlurs

Shadrick Lumber & Buitding Supply, Thomasville, Ga., is closing and selling its inventory to Loblolly Inc.; James Shadrick, 54year iadustry veteran, will join Loblolly's Thomasville yard in outside sales and estimating

VNS Carp.n parent of ChooChoo Suild- It-Mart, Whole sale Building Products and Beltline Sash & Door, has moved to new corporate offices in Vidatia" Ga.

Elliot's Do it Best, Grapevine, Tx., donated $130,000 to Sept. 1l disaster relief efforts; the proceeds resulted from the sale of patriotic T-shirts ...

Campbell Lumber Co., Covington, Ga., has closed ...

Hastings Hardware is closing stores in Tampa and Winter Park, Fl.

Home Depot opens new stores this month in Wake Forest, N.C.; Dawsonville, Ga.; Jacksonville Beach North, Fl., and on Bartlett/ Stage Rd. in Memphis. Tn. ...

Lowe's Cos. unveils a newly relocated superstore the middle of this month in Rockingham, N.C. (Gordon Mulligan, mgr.); opened new stores Nov. 16 in Tifton, Ga. (Robert Sauvage. mgr.); Mansfield, Tx. (Brian Crawford, mgr.); Wilmington, N.C. (Rex Rhyne, mgr.), and Germantown Pkwy. (Memphis), Tn. (Aaron Edwards, mgr,), and a relocation Nov. 9 in l.onoir, N.C. (Charles Lucas, mgr.) ...

Material Building Specialties, Marietta Ga., has launched a new housewrap installation progr:rm

Smith-Phillips Lumber & Building Supply, Winston-Salem, N.C., has been named by The Business Journal as one of the 50 fastest growing companies in the Triad area...

Parker Do it Best Lumber, Beaumont" Tx.-based lO-unit dealer, was recognized by Do it Best Corp. for highest warehouse purchases among multiple store operators ...

Natianal Home Centers, Springdale, Ar., is now using Ccrlnao's Triad iNet

Wrorrslr:rs/trrurraolrls

Network Distributors, Cary, N.C., opened new sales offices in Wilmington and Asheville, N.C.; LisaLazzra. Asheville *gr. ...

Weyerhaeuser Co. is permanently shuttering its softwood lumber sawmill in Mountain Pine, Ar., while upgrading its Mountain Pine plywood facility and lumber mills in Dierks, Ar., and Wright City, ok....

US Plastic Lumber Co.. Boca Raton, Fl., is now using Carefree Xteriors as the umbrella brand for its decking, railing and structural products...

G e o rg i a - Pac ifi c w ill permanently close its Conway, N.C., hardboard plant on Dec. 28

Smurfi.t - Stone ceased production at its West Point, Va., southern pine mill

Landmark Nur s e ri e s, Coppell, Tx., has acquired Wholesale Landscape Distribators, Houston and Austin, Tx., from Calloway's Nursery

FAX us your news!

Have a notice of your recent expansion, promotions or other company changes published in the next issue of Building Products Digest!

Just FAX your newsto 949-852-0231.

Bowater agresd to sell 117,230 anres of South Carolina and Norttr Carolina timberlands to Hancock Timber Resources Group

Truserv Corp. received CIO Magazine's CIO-100 award for its Internet CustomCatalog and obtained a $350 million commitment from Bank of America for borrowings against its accounts receivable and inventory ...

Southern GuIf Trucking, Shreveport, La., has merged with Acme Truck Lines, Harvey, La. ...

csXnet, Greenville, S.C., added Owens Coming as a supplier...

ECMD, North Wilkesbsro, N.C., was ranked a$ one of the top revenue producing companies in the state by Andersen LLP

Gilman Building Products' Maxville, Fl., mill was named Clay County Development Authority's Industry of the Year

Temple - Inland Fore st P roducts Corp., Diboll, Tx., received a sup- plier recognition award from Masco Corp. ...

3M and Dyneon were aw*rded the Alabama Department of Env iro nme nt al M ana ge me nt's Director's Award in Pollution Prevention for their Decatur, Al., manufacturing plant

Armstrong Wood Pylfiye:tst Addison, Tx., pledged $100,000 to the Tlvin Tower Relief Fund

Therma-Inr donated fiberglass doors to a Habitat for Humanity home in St. Petersburg, Fl.

Housing starts in Act. (lattst figures) dropped IVo to a seasonally adjusted annual rate of 1.552 million units ... singlefamily starts fell l%o to a 1.242 million pace; multi-family was at a rate of 2?5,000 for 5+ units ... permits skd 4% ta a t.47? millioa rat€.

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Mississippi Building Material Dealers Association is proceeding with its annual convention and trade show Feb. 7-9 at the Silver Star Casino & Resort, Philadelphia.

Canada Hit With Added Duty

Lumbermens Association of Texas is holding its winter meetings for Texas and Louisiana members Feb. 7-9 at the Port Royal Resort, Port Aransas, Tx.

Council Touts Treated Safety

A new Treated Wood Council has been formed to unify the resources of the treated wood and wood products manufacturing industries in developing a constructive, fact-based dialog about the safety of preservative treated wood products.

The group will promote the use of sound science as CCA treated wood is evaluated at every level of government and in the press, and work to foster broad implementation of the enhanced Consumer Awareness Program. It has already enlisted a communications firm to conduct a poll and focus group study.

William Currie, Universal Forest Products, is chairman of the council's executive committee, which also includes David Fowlie, CSI; Brian Greber, Weyerhaeuser; Bert Jones, Mid States Wood; Art McGowen, International Paper; Jimmy Rane, Great Southern Wood; John Taylor, Osmose, and Steve Wisnewski, Arch Wood Protection.

Parker Brugge, newly appointed president of the American Wood Preservers Institute, will also serve as executive director of the Treated Wood Council.

Kentucky

Lumber & Building Material Dealers Association will have NASCAR superstar Bill Elliott as a special guest at its annual convention and buying show Feb. 4-5 at the Hyatt Regency, Lexington. Also planned are a half-day Legendary Customer Care class by Ruth Grubbs, keynote speech on the state of the independent lumber dealer by Wallace Hardware's Richard Snowden, and roundtable discussions on Employee Incentives & Benefits, Customer Service, Safety, Credit Issues. and What's Your Niche?

The U.S. Commerce Department will assess an average 12.577o antidumping tariff to Canadian softwood imported into the U.S., adding to the 19.37o cowteruailing duty announced in August.

The anti-dumping penalties, which average l2.57Vo and are not retroactive, range from 5.947o for West Fraser Timber Co. to 19.247o for Slocan Forest Products Ltd.

A final decision by the Commerce Department on both duties was due early this month.

f,ontact our courteous staff:

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Listings are often submitted months in advance. Always verify dates and locations with sponsor before making plans toattend.

Drcmrrn

Mid-America Lumbermens Association - Dec. 7. Seven Secrets of the SalesSuperstars seminar, Holiday Inn Airport, Little Rock, Ar.; (800) 747-6529.

fmumv

National Association of Women in Construction - Jan. 3, chapter meeting, Austin, Tx.; (512) 476-5534.

We don't make a lot of noise about NASCOR* engineered floor joists. Let's just say they're stronger, straighter, lighter and dimensionally truer than any conventional 2x10 joist you've ever seen. They're also alot quieter. Which makes NASCOR* the strongest, quietest floor joists you've ever heard.

NASCOR'" engineered floor joistsare available at:

SPEGTES

Nascor Incorporated

1212 -34th Avenue, S.E. Calgary, Alberta T2G 1V7

1 -800-792-9ss5

CircleNo.122 on p.58

Western Red Cedar

. Incense Cedar

Redwood. Pine

. Hem-Fir. Douglas Fir

WhiteFir. Alder

PRODUGTS

Fingerjoint Boards

. Pattern Sidings

Spa Components

Engineered Products

. Edge-Glued Panels

PRODL'CTS

Anderson, Ga.: (800) 427-8253. (530)378-6980

. Fax 530-378-6987 Fred Duchi. Don Cherovsky

. Mike Webster. Darren Duchi DeanDuchi Weed, Ca.: (800) 374-0210 (530) 938-2771

Fax 530-938-3227 . Bill Duchi . DennisDuchi

National Hardwood Lumber Association - Jan. 10-12, national convention/exposition, Memphis, Tn.; (800)933-0318.

House-Hasson Hardware Co. - Jan. 1L-L3, spring dealer market, Nashville, Tn.; (865) 525-0471.

International Housewares Show - Jan. 13-15, McCormick Place,Chicago, Il.; (847) 292-4200.

Buttery Hardware Co. - Jan. 19-20, annual show, Palmer Auditorium, Austin, Tx.; (915) 247 -4141.

Monroe Hardware - Jan. 20-21, spring dealermarket, Charlotte Merchandise Mart, Charlotte, N.C.; (828) 286-3121.

American Hardware Manufacturers Association - Jan. 20-22, manufacturing excellence conference, Loews Ventana Canyon Resort, Tuscon, Az.; (847) 605-1025.

DIY & Home Improvement Show - Jan. 20-22, ExCel Exhibition Center, London, England; (01 l) 44-l8l-462-0721.

International Mass Retail Association - Jan. 2O-22, leadership forum, Scottsdale, Az; (703) 841-2300.

National Association of Women in Construction - Jan. 24, Austin chapter social/mixer, Dave & Buster's Restaurant, Austin, Tx.; (512) 476-5534.

National Association of Wholesaler-Distributors - Jan. 28-30, annual meeting, Washington, D.C.; (202) 872-0885.

Do it Best Corp. - Jan. 31- Feb. I, winter market, Opreyland Hotel, Kissimmee, Fl.; (219) 748-5300.

Jrrnumv

Handy Hardware Wholesale - Feb. 1-3, spring market, George R. Brown Convention Center, Houston, Tx.; (713) 644-1495.

TruServ Corp. - Feb 1-4, spring market, Dallas Convention Center, Dallas, Tx.; (773) 695-5000.

Emergent Building Technologies Conference - Feb. 3-5, Las Vegas, Nv.; (800) 689-2900.

International Spring Fair - Feb. 3-7, National Exhibition Centre, Birmingham, England; (203) 454-0090.

Kentucky Lumber & Building Material Dealers AssociationFeb.4-5, annual convention, Hyatt Regency, Lexington, Ky.; (so2) 24s-6730.

Lumbermen's Association of Texas - Feb. 5.8, estimating seminar, Four PointsSheraton, Austin, Tx.; Feb. 7-9, winter meetings, Port Royal Resort, Port Aransas, Tx.; (800) 749-5862.

National Association of Women in Construction - Feb. 7, Austin chapter mini-trade show, Austin, Tx.; (512) 4'16-5534.

Southern Building Material Association - Feb. 7-8, annual convention & buying show, Charlotte Merchandise Mart, charloue, N.c.; (704) 3'16-1503.

Mississippi Building Material Dealers Association - Feb. 7-9, annual convention and trade show, Silver Star, Philadelphia, Ms.; (601) 267-5522.

Orgill, Inc. - Feb. 7-9, spring dealer market, Tampa Convention Center, Tampa, F1.; (901) 948-3381.

Hardware/llousewares and Building Material Show of the Caribbean - Feb. 8-10, Roberto Clemente Municipal Coliseum, San Juan, Puerto Rico; (787) 764-5315.

National Association of Home Builders - Feb. 8-11, annual expo, World Congress Center, Atlanta, Ga.; (800) 368-5242.

TONEST

I

n2,-aF4gF-g;51;^ A.

Dan Eades has joined Do it Best Corp. as retail development specialist for Tennessee. He is based in Greenville, s.c.

Craig Duplantis has been promoted to DC mgr. for Ace Hardware's, Gainesville, Ga., Retail Support Center, succeeding Tim Peifley, who was transferred to Sacramento, Ca.

Conrad and Brian Cline bought out their father Homer's one-third interest in W.D. Cline & Sons Lumber Co., Dalton, Ga., which he founded with his father in 19i2.

Mitchell Frye has moved to treated lumber sales at New South Preserving Co., Myrtle Beach, S.C.

Ricky Hopkins has been promoted to sales mgr. at primeSource Building Products, Atlanta, Ga.

Mark Tesch is new to sales at Lincoln Lumber Co., Conroe, Tx.

Mike Howell is the new mgr. at Wickes Lumber Co., Augusta, Ga.

Bob Straub, ex-McKinney Lumber, is now with Dobbins Forest Products, Birmingham, Al.

Robb Hitch, ex G-P and Terranova, has rejoined Woodgrain Millwork, Marion, Va., as general mgr.

David Hawkins has been promoted to district mgr. at Home Depot's Mid-South regional office, Atlanta, Ga. Mark Oliverio succeeds him as store mgr. in Austell, Ga. Other new store mgrs. include: Scott Andrews, Lilburn, Ga.; Richard Goodrich, Marierta, Ga.; Klark Overmyer, Doraville, Ga.; Scott White, Roswell, Ga.; Sammy Abuata, Buckhead (Atlanta); Don Homan, Morrow, Ga., and Mark Matthews, Kennesaw, Ga.

Don Jameson has been named president of Handy Hardware Wholesale, Houston, Tx., replacing Jim Tipton, who is retiring next month after 22 years.

Henry E. "Genet' Kodama has been named c.e.o. of Forest Technology Group, Summerville, S.C. J. Brian Fiacco is now v.p.-technology development and online sales, and Guerry B. Doolittle is the new v.p.-mktg.

Tom Hansen has been named president and c.e.o. of 19unit Hastings Hardware, Orlando, Fl., replacing partner Robert Hastings.

Michael Brown has been named senior v.p. of Lowe's western operations, replacing Wiltiam Pelon, who has retired after 31 years with the company.

Kathie Hanson is now director of marketing for Southern Staircase Co., Alpharetta, Ga., replacing Sam Stecker, who has left the company.

Richard Libutti has beeii-named interim c.f.o. at Floor Decor, Fort Lauderdale, Fl.

Pamela Forbes Lieberman has been named c.e.o and president of TruServ Corp. David A. Shadduck is now senior v.p. and chief financial officer.

Chris Griffin has been named general mgr. of the Fiberock business unit at United States Gypsum Co. Phil Ciesiulka is the new director of sales-Fiberock panels, and Ron Bruggeman has been appointed mgr. of marketing-Fiberock panels.

Melton Yourmouth is now in charge of the annual holiday bake sale at Mungus-Fungus Forest Products, Climax, Nv., report owners Hugh Mungus and Freddy Fungus.

Fire StrikesMississippi Lumberyard

A five-alarm fire destroyed I million bd. ft. of lumber at Magnolia Lumber Co., Magnolia, Ms.

Firefighters were able to contain the eight-hour blaze to two tin buildings in the center of the yard. The south end of one of the buildings contained offices and equipment.

"We had to write off part of that building so we wouldn't lose anything else," said Pike County civil defense director Richard Coghlan. "We couldn't put enough water on it to put anything out, so we drew a line."

Co-owner William Byrd suffered the only injury during the Oct. 30 fire. He was trying to move equipment away from the flames when a piece of steel fell on his back. He received a laceration and was later treated at an area hospital. Two forklifts were destroyed inside the buildings. Fire fighters were able to save a planer and a cut-off saw.

In addition to Magnolia Lumber Co., the Byrd family also owns Byrd Lumber Co., Summit, Ms. In August, coowner James W. Byrd (see Oct., p.35) was killed in an accident at the Summit sawmill.

roducts

Have Pine WillTravel

A medium-density pine that reportedly results in sawn lumber with excellent working properties is now available from Kimberly Bay Pine. The pine, from South Africa, is said to have a consistent color that is knot and wane free and dried to a l0l2Vo moisture content.

Circle No. 403

Wood Panel Artistry

Carved panels for covering walls, doors, ceilings and furniture are new from Marotte.

Protection Waits Below

A ceiling system that attaches underneath a deck to prevent water drainage is new from UnderDeck.

Web Openings

Georgia-Pacific has added pre-cut web openings to its wide flange wood joists to allow for faster, easier installation for most mechanical services.

Wide Open Wood I-Beam joists feature two 1l-3l4" pre-cut round holes and one large ll-314"x16" precut hole per piece, with an indexed end for hole alignment.

They weigh 3.5 lbs. per ft. and feature a 2-l/2" wide solid lumber flange.

Circle No. 401

Think lt's Ceramic?

Sheet vinyl flooring that replicates the texture of ceramic and stone is new from Domco.

Trends is made of the same ceramic material that space shuttles use during reentry and reported- ly is five times better than other wear layers at resisting scratches and scuffs.

Circle No.402

Thalweg is offered in a traditional or Ml fire protection varnish with a satin, matte or gloss finishing; natural or stained wood with a rough finish, and white ceruse on brushed or sun blasted woods.

Circle No.404

Empowering Women D-l-Yers

Az-lb. spiral saw designed specifically for women is new from Roto Zip Power Tools.

The system is made up of allweather, exterior-grade vinyl gutters that divert water and debris from the gaps in a deck.

The system requires no deck reconstruction and snaps in and out for cleaning.

Circle No.406

A Fan Of The Outdoors

Two outdoor ceiling fan floor mounting systems are available from Hunter Fan Co.

The Cascade and Nomad feature galvanized tubular steel construction and powder-coated painted finishes that reportedly prevent corrosion.

They also feature an aluminum WeatherSheild hood protecting the fan components from the elements.

Circle No. 407

Solaris is smaller and more compact than traditional power tools and features a 3.0-amp motor with 30,000 RPMs.

Circle No.405

Drywall Commandos

PAM Fastening Technology has introduced a new auto-feed screw system that reportedly reduces dryw-all hanging timeby 507o.

The SS2K is desisned for drvwallto-wood and drywali-to-sreel afphcations and features a Milwaukee 4,000RPM drive.

Circle No. 408

Entry Level Wood Position

Willamette Industries has introduced an entry-level joist that features a l-l/2" flange configuration in depths of 9-112" and ll-718"

apart, allowing tag space for the EPA's requirement, company logo, bar code, product description, etc.

The tag is .875"x2.75" and is reportedly durable enough to withstand the wood treating process as well as outdoor exposure.

Circle N0.410

The Inside Take On Panel

A lightweight panel with Kraft liner board overlay and corrugated panel in the core is now available from SierraPine, Ltd.

In some cases, PlyCorr can substitute for heavier materials such as particleboard and MDF. It can be laminated with foils, melamine topcoat, veneers, and high pressure laminates.

Circle No. 411

Christmas Window Shopping

MW Manufacturers has introduced an all-vinyl window featuring an integral brick mould withnailing fin and siding channel to ease installation.

Twinseal features a 3" frame and a nailing fin and sash made with extruded PVC construction welded at each corner.

Circle No.412

AC/DC Al Fresco

A new portable emergency power system from Xantrex can supply up to I,500 watts of household power.

Maxx Foundation Wrap with Delta-MS air gap technology has a dimpled plastic membrane that serves as an air gap between foundation and surrounding soil. It features no adhesives, allowing installation during hot and cold seasons and around most corners and angles.

Circle No. 414

Surface To Air Niches

High-density polyurethane, surface-mounted niches are available from Architectural Products.

The niches consist of two key hole recesses embedded in their backs. Primed in soft white, they can also be painted, glazed or faux finished.

Circle No. 415

Zen & The Art of Saw Silence

Charles G.G. Schmidt & Co. has introduced a laser cut saw blade that reportedly produces l0-157o less noise than conventional blades. The l0"-diameter Low Noise Blades are available with nine different tooth configurations.

Circle No. 416

The SJ-120 is part of Willamene's E-ZFrame system.

Circle No. 409

Let's Play Lumber Tag!

A lumber tag designed to help wood preservers meet new EPA labeling guidelines is new from Weber Marking Systems.

Tag-Mate features a tag-on-tag construction designed to be peeled

The xPower 1,500 converts 12 volts from its battery pack into household power. It also has a AC power panel with two standard outlets and a DC panel that is used to run l2-volt products for recharging.

Circle N0.413

Foundation Wrap Group

A see-through plastic foundation wrap that is said to provide faster, more efficient installation is new from Arxx Building Products.

is ovoiloble by circling the corresponding Reoder Service numberopposite the inside bock cover ondsending the form to New Products Editor, FAX to 949-852-0231, byE-moil to rfoy@ioc.net, by moil to 4500 [ompus Dr., Suite 480, Newport Beoch, Co. 92660, or bycolling (e4e) 852-r e90.

onony New Product

place of redwood and cedar. This beautiful, versatile, all around species, for exterior and interior use, finishes better than cedar or redwood and is more stable than southern pine. We mill to your specs-any pattern siding, plus finish, S4S, fine bevel/bungalow sidings, 1" sidings, paneling, ceiling, wainscot stock and flooring. All kiln dried, from finish to common grades. No order too small.

Large cypress timbers/beams also available.

Elder Forest Products, Inc

75 Center Circle, Sulphur, LA 70663

(800) 256-7197 . (337) 625-8141 FAX 337-625-5275

Associate Member -Southern Cvoress Manufacturers Association

Circle No. 111onp.58

CRYSTAL CTEAR

Can You Lift this Truck?

Caterpillar has upgraded its 8,000-11,000 lb. capacity lift trucks.

The Cat now features open-step frame for easier entry, a tilt steering column adjustable within a 12' range of motion and a new hydrostatic steering system, among other changes.

Circle No.417

Just The Float Facts

Custom Building Products has introduced a float with a soft edge that is said to minimize grout residue on stone or other textured surfaces.

Stone Grout Float features a SoftGrip handle made of thermoplastic rubber and is designed for general grouting, harder-to-spread grouts and epoxy, or other textured surfaces.

Circle No.418

No Border Disputes Here

Vinyl garden borders that reportedly resist denting and never need painting or staining are new from Presidio.

Garden Borders come in 2'x4' sections. Line, end and corner posts are sold separately. They come with a limited lifetime warranty.

Circle N0.419

Lester K. Jones, 76, president, J.M. Jones Lumber Co., Natchez, Ms., died Sept. 12.

A native of Natchez, Jones served with the U.S. Naval Air Force during World War II. He was a past director of both the Hardwood Manufacturers AssoCiation and the Southeastern Lumber Manufacturers Association and a past president of the Southwest Hardwood Manufacturing Club.

Rick Maddera, 39, assistant mgr., West Texas Wholesale Supply, Abilene, Tx., died from an aneurysm Sept. I in Weatherford, Tx.

Cathy Baldwin Dunn, 54, v.p.-communications, Willamette Industries, died Nov. 6 from cancer.

Dunn joined Willamtte in 1978 as a corporate communications mgr. She was promoted to v.p. in 1997.

Warren Nilsson, 60, former president of Irvin Enterprises, Daingerfield, Tx., died Aug. 30.

Nilsson entered the hardware industrv in the late 1960s. He was a former president of th"e National Retail Hardware Association.

John W. "J""k" Shoemaker, 69, retired executive v.p. of the National Wood Window & Door Association (now the Window & Door Manufacturers Association). died Oct. 22 in St. Petersburg, Fl.

A native of Chicago, Shoemaker joined NWWDA in 1968 when it was known as the National Woodwork Manufacturers Association. He retired in 1994.

84 Lumber Shopping Spree At Payless Sell-Off

84 Lumber received permission from a U.S. bankruptcy court in Missouri to buy l5 former Payless Cashways sites for $25.8 million.

With the go-ahead, 84 Lumber plans to make its first move into Oklahoma with a Tulsa location, in addition to new stores in Ducanville, Garland, Lewisville and Saginaw, Tx.

The purchase is the first time a large grouping of former Payless Cashways stores have been bought at one time. Until now, the stores have

Police Chase Stolen Truck

A truck stolen from DeFord's Hardware & Lumber, Ducanville, Tx., was the focus of a 9O-minute high speed chase across the highways of Dallas, Tx.

Burnice Wilson, 41, reportedly broke into the tractor trailer while it was parked near a fast food restaurant Nov. 7. The truck was pulling a lift truck and was loaded with lumber and building supplies.

As the chase wound through the city, police shot out the tires, leading to sparks from the rims which apparently ignited the truck's lumber.

been sold individually or in blocks of two or three.

ln addition to locations in Oklahoma and Texas, 84 Lumber will take over sites in Nebraska, California, Nevada and Missouri.

Payless Cashways closed 39 stores and filed for Ch. I I bankruptcy this past June, seeking protection from creditors. Continued insolvency forced the retailer to close its remainine 73 stores two months later.

As the intensity of the pursuit increased, police were authorized to use deadly force against the flaming vehicle. "It had the potential to be a very tragic situation," said Dallas Sr. Cpl. Chris Gilliam. "The suspect jeopardized many lives."

After tear gas failed to stop the truck, officers fired into the cab, wounding the man. The suspect was later arrested when he stopped the truck near a bridge where traffic was clogged by construction.

Wilson, who says he is homeless, was charged with robbery and evading arrest. This past June he was also

accused of stealing a tow truck and $ I,500.

The chase was covered live nationally for almost 40 minutes on CNN and Fox News Channel.

New Flooring Mill For Barnes

Barnes Lumber Co., Hamburg, Ar., has begun construction on a new hardwood flooring mill next to its company headquarters.

The new mill is expected to produce 20,000 bd. ft. of lumber a day and will be called Razorback Hardwood, a name the company used for its former hardwood flooring plant in Monticello, Ar.

Owner Bob Barnes said the mill will produce oak flooring in two widths: 2-114" and 3-114." Lengths will range from 9" to 5.'

The mill is slated for a spring opening and lumber produced there will be moved through the company's existing market channels.

Although no specific distribution points have been indicated yet, Barnes noted that theold Razorback Hardwood in Monticello shipped most of its flooring to the northeastern United States.

ARTIST'S rendition of Rov O. Martin Lumber Co.'snewcorporate headciuarters that opened last month in Alexandria, La.

New Hq. for Roy O. Martin

Roy O. Martin Lumber Co. has officially opened its new 40,000-sq. ft. corporate headquarters in Alexandria, La.

"We wanted it to be a showcase of wood products that our company manufactures," said John Rogalski of the new RovtBx World Trade Center, which held opening ceremonies Thanksgiving week. The facility employs 65 people and houses all of company's departments, including executive offices, human resources, lS. marketing & sales. forestry. operations management, engineering and accounting.

The Trade Center was built using wood as the central focus, such as pecan floors and cypress millwork. "We wanted a building that would promote what the wood industry is all about," said Rogalski, noting, "every bit of wood in this building is produced from our company operations."

In addition to its role as company headquarters, the building also serves as a training facility for company employees. Rogalski said that the Trade Center can accommodate up to 60 individuals for seminars covering such topics as computers and company strategy. The building also features a library with an archives section chronicling the company's 78-year history.

New Store Concepts For Ace

Ace Hardware will open nine new prototype Home Solutions Concept Stores during the next 18 months.

The stores are what Ace calls their "solutions-based approach to home improvement," with more than 34,000

products featuring color-coded aisles organized by project themes. Products are bundled by project type rather than product category, in departments such as security and organizing systems.

"Research shows that the 'big box' approach to home improvement overwhelms many customers," said executive v.p.-retail Ray Griffith.

Five new stores are expected to open in the Houston area and four more in the Denver area. Currently, there are only two prototypes in the country-in Wa. and Co. Ace chose Houston and Denver based on Census Bureau figures showing sharp increases in the number of homeowners.

CELEBRATING the 20th anniversarv of AnowheadLumber Sales, OklahomaCity,'0k., at a special Oct. 9 dinner: (l-r) Sharilyn Young, 0klahoma Lumbermens Association; guest speaker Jon Anderson, Random Lengths; Anowhead's Dusty Hammack, OLA's Barbara Wickett.

Sash & door jobbers in Reno r\Ln fq ri

NATI0NAL SASH& Door Jobbers Association convention exhibitors Oct 27-31 tn Reno. Nv, incuded (1)ll-rl Bon Stowe, Cam Lowe, Eric Mix, Jim Carroll. Karen Powninq, Joel Adamson. Ger Grommett, Tom Hall. Melissa Mor nelli. RayMcGuifey, Ann White. Jim Callaghan, Karen Sanders, Garnett Douglass. RickMiller. Joel Dahlgren. (2)Tom Elias. Howard Simons (3) Ken Stubert, Barbara Gahan. (4) Bill Munoz. Brad Rix, Charlie Risinger (5) MikeOwens. Fran & Ron Taylor,Nick Carter. (6) Geoff Hall, Trent Tucker. (7) Pete Himes. Duane Roth (8) Tom McKiernan, JeflMeyer, Dave Meyer. (9)Bob Green, Andy Chatman. (10)

JamesCarter,ToddMeade,James Simpson (11)GaryRogers. Doug LaDue. (12) Joe Wolfinger, Clint Darnell, Mathis Chappell Bill Relf (13) Joe Lumadue, Bryan Hoyle, Mark Setzer, John Rainey. (14) Rod Nichols, Barry Makinson. Ken Caylor. (15) Neal Heflin, Rau Perez, Dean Charles. (16) Adrienne Kazarian, VinceLong, Becky Lindsey.(17)Scott Marlow. Mike Kutches (18) Mitch Morrs. Glen Tipton, John Lunday. (19) Guy & AlexisBoulanger (20) Jim Foster.Jeff Baker. Scott Kipp, Tracy Moore. Bill Carol, Mark Herbert(21)Joshua Tyler, Larry White Kathy Sarto. Bob Feyno ds. (22) Craig Young, Dan Beaty. (More photos on next page)

l'*.ry

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I l'toulded S4SEE to l-5/16" by l-5/16" net.

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Dyer. (3) Randy Roedl, Mark Lewis, Brad Rodakowski.(4)DaveSchmucker,Bill Boone, Debby Langston, Bruce & ErrinNorlie,Mike Bevens. (5) Steve Mueller, Allison Hale, (6) Nick Georgelis, Greg Haupt (7) Kellie Schroeder, Jim Costello. (8) SteveJalovee, Sandy Zierden. (9) Mark Palmer, Robert

wWilliams, Don Stevenson, Kelly King, Joe Todd, (10) Kevin Fisher,Pat Harper, DanClose. (11) Dana Wiertzema, Alan Torrance. (12) Todd Braid, Carl Oberg, Chad Braid, Fred Braid, Glen Dilley.(13) Mario Aube,LonnieRamey, Tom Jappen. (14) Cliff Asay, Jim Dahl, Shaun Kunz. (15) Kevin Hughes, Cal German, Randy Luebe.

D00R HISTORY ondisplayatNSDJA (confinued from prevrous page) (1) Scott Adkins, Kami Consford, Brit Blair, Rale Hagel, Michael Kunk. (2)WilliamParsons,GeorgeEmmerson, Allen

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WE BUY AND SELL PANEL STRIPS

Plywood,OSB, particleboard and MDF by thetruckloads. Lumber Source, Phone(800) 874-1953, Fax 888-576-8723, email LumberSource @ worldnet.att. net.

box or special border, $6 ea. Column inch rate: $45 camera-ready, $55 if we setthe type. Names of advertisers using a box number cannot be released. Address replies to box numbershown in ad c/o Building Products Digest,4500 Campus Dr., Ste.480, Newport Beach,Ca. 92ffiO-1872. Make checks payable to Cutler Publishing. Mail copy to above address, Fax to 949-852-023 I or call (949)852-1990. Deadline for copy is the 20th of the month. Payment must accompany copy unless you have established credit with us.

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AUBATA

Georgia-Paci'ic....................(800) 866-1414 (205) 233-0256

Great Southern Wood Preservin9..................(800) 633-7539

Gulf Lumber Co., Inc......................................(334\ 457-6872

Gulf States Paper Corp.,.,..............,...............(205) 562-5000

McEwen Lumber Co ......(33/\ 432-2322

McShan LumberCo '..-p05t375-6277

Weyerhaeuser C0................(800) 541-4825 (256) 381-3550

Anxmss

Anthony Forest Products C0. .........................(800\ 221-2326

Bean Lumber Co., Curl .......(800) 232-2326 (800) 482-2352

Deltic Timber Corp. .......(870) 881-6414

Hoover Treated Wood Products.....................(800) 832.9663

Weyerhaeuser Co. ........(800) 643-1515

honol

Brackett Brothers..............,..(800) 542-6777 (828) 584-0785

Building Products of America.........................(800) 962.1518

Buildscape.............. .......(808) 552-0061

Envir0Safe............... ......(941) 768.5248

Hoover Treated Wood Products, Inc. .............(904) 258-7818

Lumbermen's Undenvriting AI|iance...............(800) 327-0630

McEwen Lumber Co. (Delray Beach)............,(561) 276-5155

McEwen Lumber Co. (Jacksonville)..,............(904) 783-0170

McEwen Lumber Co, (Orlando).....................,(407) 299 4280

McEwen Lumber Co. (Tampa) .......................(813) 248-41 1 1

Precision Architeclural Products, Inc..............(888) 966.3777

Southem Pine Inspection 8ureau...........,.......(850) 434-261 1

Southern Pjne Timber Products.....................(800) 229-7463

Weyerhaeuser BMD (Jacksonville)................(800) 342-5955

Weyerhaeuser

Weyerhaeuser C0..........,..,.,(800) 282-3370 (404) 355-5971

l[rrrucxr

Glen Oak Lumber & Milling ..........................,.(800) 242-8272

McEwen Lumber Co ......(5021257-8321

Weyerhaeuser C0............,...(800) 752.6032 (502) 368.3331

loulsnrl

Elder Forest Products....,.....(800) 256-7197 (318) 625.8i41

Elder Lumber Co., Roy 0...............................(800) 844-0615

Elder Wood Preserving,..,....(800) 467-8018 (318) 964.2196

Landry Lumber Sales, Richard....,...........,......(318) 442-0453

Martin, Roy O......... .......(800) 299-5174

Soulhern Pine Counci|.,..,......................-........(504) 443.4464

Willamene Industries.,....,...............................(31 8) 255-6258

tlmlsppr

Columbus Lumber ..........,....(800) 654.6743 (601) 833-1990

Hankins Inc..........................(888) 837-9286 (662) 837-9286

Hood Industries...... .......(601) 735-5071

Shuqualak Lumber C0.,..................................(601 ) 7934528

Southern Lumber Co. ..........(800) 748-891 9 (601 ) 362-001 I

Weyerhaeuser BMD.,.,........(800) 858-0310 (228) 865.1077

llonn Crnoum

BargainBuilder.com. ......(888) 960-3979

Chadsworth's 1.800.C01umns........................(800) 486.21 18

Chemical Specialties, Inc...............................l704\ 522-0825

Crumpler Plastic Pipe, Inc.,.,.,.,......................(800) 334.5071

DLH Nordisk, Inc, ..........,................................(800) 688-2882

Easlcoast Mouldings ....(800) 627-3263

Epperson Lumber Sa|es.............,.......,....,......704\ 873.4321

Huber Corp., J.M, .,.. ......(704\ 547-5220

McEwen Lumber Co. (High Point)..................(336) 472-1676

McEwen Lumber Co. (Raleigh) ......................(919) 772-7550

Smith Millwork, Inc. ........................,..,....,.......(336) 249-8171

Tank Fab Inc. ................(910) 675-8999

Universal Forest Products..............................(7M) 855-1 600

V-lndustries............. ......(919) 552.6889

Weyerhaeuser (Charlotte) ...(800) 645-9370 (704) 595-9700

Weyerhaeuser BMD (Greensboro)..,.........,....(800) 438.4423 (336) 605-3240

Williams Lumber Co. of Norlh Carolina, lnc. ..(252\ 442-2136

Oxuonr

Cedar Creek Wholesale (Oklahoma City) ,...,.(800) 375-6025

Cedar Creek Wholesale, Inc. (Tulsa) .............(800) 299-9870

Weyerhaeuser C0................(800) 256-4469 (405) 671.3540

Sour Crrourr

Cox Wood Preserving C0...............................(800) 476-4401

Diamond Hill Plywood C0,.,...,........................(803) 393-2803

Georgia-Pacific....................(800) 866-1414 (803) 324-8050

McEwen Lumber Co. (Charleston)...............,.(843) 766-5383

McEwen Lumber Co. (Greenville) .........,........(864) 277.8865

New South Inc. ....,....,.....,....(800) 346.8675 (843) 236-9399

Tucker Lumber Corp., C.M.................,....,......(843) 672-6135

frrrrsn

Epperson Lumber Sa|es..............,..,..,....,.......(866) 292-1414

l\4cEwen Lumber Co. (Memphis)....................(901 ) 794-1050

McEwen Lumber Co. (Nashville).......,....,.......(615) 793-7746 Memphis Hardwood Flooring C0....................(800)

^.e Stl Y#ttf e^ \]- *o*utu#sk'='P.* tl -G---'*)

EAX to 949-852-0231

or call (949) 852-1990 or mail to Building Products Digest, 4500 Campus Dr., Suite 480, Newport Beach, Ca.92660-1872.

Building Products Digest - December 2001

For more information from advertisers, use FAX Responsenumbers in brackets.

Anthony Forest Products [102]..Cover II

Arauco Wood Products [121]...Cover IV

Arch Wood Protection ..........................20

Bean Lumber Co., Curt........................U

Boise Cascade Corp. [104]......................5

Bowie Sims Prange Il 101 ......................45

Breco Wood Products U051....................6

Cox Wood Preserving Co. ....................28

Crow Publications [107]..........................8

Crumpler Plastic Pipe, Inc. [113].........51

Distribution Management Systems, Inc. tr20l .....Cover III

Do it Best Corp. [103]..............................3

Elder Forest Products, Inc. [111].........50

Elder Wood Preserving [123]...............47

Fremont Forest Group Corp. ..............22

Hankins, Inc. [114] ......----.-...............51

LJB Lumber Sales [12] .......................58

Louisiana-Pacific Corp. [106].................7

Lumber Tag Specialties [108]...............45

Martin Lumber Co., Roy O..................36

Nascor, lnc. U221...................................46

National Hardware Show & Building Products Expo

North American Wholesale Lumber Association... ..............38

WanttoSubscribe? Check the appropriate boxes to begin receiving your monthly issues.

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Olympic PPG [116]................................53

Osmose t1011.................................Cover I

PACO Steel & Engineering Corp. t1191............... Cover III

Precision Architectural 112s1.............. Products .........................52

Product Sales

QB Corp. ...26

SAMCO tl 171 ........................................ss

Savannah Wood Preserving [112]........50

Siskiyou Forest Products [109].............46

Swan Secure Products [1 f 5].................51

World Marketing of America [18].....57

World Wide Wood Network.................40

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