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VILLAGE NEWS >> NILES-MAINE LIBRARY
Library sets priorities for next 18 months BY IGOR STUDENKOV Bugle Staff @BugleNewspapers nweditor@buglenewspapers.com
The Niles-Maine District Library Board of Trustees voted unanimously to approve the strategic plan priorities for the next 18 months during their July 19 meeting. The board originally approved the strategic plan for the next four years during its April 19 meeting. This vote laid out what parts of the
plan will take priority until the end of 2018, and what steps the library would take to implement them. It included improving building navigation, improving customer service, looking into ways to improve service on the northwestern side of the library district, putting more resources into community engagement, exploring more community partnerships, increase cultural awareness among staff and looking into whether the library’s Chapter One newsletter can be improved.
As library director Susan Lempke explained to the board, the library already has two major projects on its hands before the end of next year. On April 2018, the library will switch its catalog and patron database, which is used to check out, reserve and keep track of library materials, going from software provided by SirsiDynix to software provided by Polaris. The library will also be setting up passport services. Because of the complexity of both tasks and the training the staff
would have to go through, there is only so much the staff will be able to do. As the result, some of the more complicated and time-consuming aspects of the plan have been pushed back. For now, there are several major priorities. Lempke said that patrons have been complaining that it isn’t always easy to find their way around the library – noting, for example, that the board meeting room doesn’t have a sign on the door to idenify it. The staff will en-
sure all rooms that patrons use are more clearly labeled, put a library map on the first floor, improve labels for various library sections, add signs pointing toward restrooms and meeting rooms. During busy times, a staff member will be stationed by the door to help patrons find their way, and all staff members will learn how to give patrons directions as clearly as possible. SEE LIBRARY PAGE 8