THE
INDICATOR B-TEK SCALES QUARTERLY PUBLICATION
WHO IS B-TEK? PAGE 4
VOLUME 5 ISSUE 3
TECHNICAL CORNER PAGE 6
TABLE OF CONTENTS
VOLUME 5 ISSUE 3 STANDARD TRUCK I/O
2 ANNOUNCEMENTS 3 WHO IS B- TEK? 4 TECHNICAL CORNER 6 3RD QUARTER REVIEW 7
WHO IS B - TEK?
COVER STORY DD Standard Truck I/O B-TEK is proud to announce an updated version of our standard Truck I/O software for the DD series of indicators. We have added many new features that give the distributor the power to modify the application as needed to accommodate a larger spectrum of processes. Some of the new features we’ve added are:
6 HAVE A TECHNICAL
QUESTION?
Is there a particular product you would like to see featured in the next Technical Corner? Email Jason Paulus at jpaulus@bscales.com. Please title the email Technical Corner.
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• • • • • •
Emailing of tickets Easy remote scoreboard configuration Custom output string configuration 1 click traffic light installation Unlimited custom prompts and data collection And more
Contact your local B-TEK Sales Representative to learn more about the exciting new features.
ANNOUNCEMENTS The DD Series of Weighing Terminals can now print custom tickets directly to a printer on the network, just like a computer can. Normally, PC software is required to interpret the data and handle the printing of the information. The DD Terminal eliminates the need for PC hardware as it communicates directly with your printer.
All distributors should be receiving new price books in the next four to six weeks. Some highlights of this new price book include standard galvanized pricing for Centurion Truck Scales and full range of systems hardware and components.
Please call your local B-TEK Representative to learn more about these new developments.
2014 PHOTO CONTEST B-TEK Scales want to see your BEST Industry specific photo(s) of a B-TEK Truck Scale or any B-TEK product. Industries such as; Aggregates, Agricultural, Chemicals, Scrap, Steel, Transportation, or Waste specific photos could win you a $25.00 gift card to the place of your choice. Please email all entries to Ashley Moore at amoore@bscales. com and title your email Photo Contest. Also, make sure your contact information is in your email, so we can let you know you have won. Please submit your photo(s) by Friday, November 7, 2014. A winner will be announced and contacted on Wednesday, November 12, 2014. By submitting a photo(s), each entry grants the unlimited, non-exclusive, right to modify, create works of, edit, post, publish and/or otherwise use the photograph as needed. When submitting a photo please do not include individuals as they will not be accepted into the contest.
REFURBISHED
B-TEK has five refurbished truck scale sections available that have been in the field as prototypes for approximately 18 months. These 5 sections are a 70’ x 11’ Centurion that can be provided in Analog or Digital technology. Please contact your local B-TEK Scales Representative to find out more about these refurbished truck scale sections.
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Due to the growth of our indicator and systems divisions, we’ve reorganized our support structure and processes to make sure someone is always available to assist you. To guarantee a live support representative, you must call our main office and ask for support. If you’re looking for someone specific, we ask you still call our main line so our support staff can either address your need or promptly route the issue to the appropriate party. Most importantly, if you call cell phones directly, we cannot guarantee response times as some of our technicians are routinely on-site with customers. Below you will find our talented support staff waiting to assist you.
TO REACH ONE OF OUR TECHNICAL EXPERTS, CALL US AT
1.800.266.8900
JASON PAULUS
JOSH MCMULLEN
JOHN KNAPSKI Technical Support
Senior Systems Engineer
SEAN BRAZILL
BRIAN WHEATLEY
GREG DUPUY
BEN HOLLOWAY
BRYAN SNYDER
MIKE FAIELLO
PHIL WILLIAMS
Technical Support
Technical Support
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Warranty Support
Systems Engineer
Technical Support
Technical Support
Senior Systems Engineer
Systems Engineer
RICK SPRADLING
B-TEK Scales, LLC. has a highly trained staff of sales professionals, distributors and manufacturing professionals to provide our customers with a single source for all your weighing needs. With multi-generational experience, the B-TEK Scales team brings over 80 years of industry know-how to the table. That long term knowledge of the weighing industry enables our company to focus on bringing new and innovative solutions to our customers. Our objective is to increase your company’s productivity by providing exceptional customer service and state-of-the-art weighing equipment.
General Manager
LAUREN GROVES Office Administrator
SALES TEAM
BRETT KAUFMAN National Sales Manager
JASON AMMERMAN
STEVE MYERS
ERIK HANSEN
Regional Manager
Regional Manager
Regional Manager
North East
South East
Western
Regional Manager
RAY BLOOM Sales Coordinator
JULIE ROBINSON Light Capacity
ENGINEERING
MIKE CUDNIK Engineering Manager
MATT MULINEX Heavy Capacity
TONY MCMENOMY Mid-South Regional Manager
SHIPPING
INSIDE SALES
ERIC WOLFE
Mid-West
ABE SCHAFFER Heavy Capacity
JAKE DALE Shipping & Receiving
PRODUCTION
JAMESON WARD Light Capacity
JR PATTERSON Plant Manager
RYAN OAKLEAF Production Manager
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TECHNICAL CORNER
With Jason Paulus
DiLink System Troubleshooting Tips
Excitation voltage can be 7.2VDC or 10VDC depending on the version of the DiLink board. Either the User Menu Diagnostics or Setup menu/ Scale:Digital/Test menu can be used to aid in troubleshooting. The internal counts in the Test menu are “live”, meaning load cells can be plugged and unplugged for troubleshooting without the need to cycle power on the indicator. If a load cell position is showing “no connection”, a simulator can be wired to it. If it works with the simulator, then there is a load cell problem. If it does not, then there is a problem with the DiLink board. The load cells themselves are not addressed. This means that if diagnostics show cell#3 is reading “no connection”, cell #3 and cell #4 can be swapped. If the problem moves to position #4 in the diagnostics menu, then the load cell is the problem. If the problem remains in position #3, then the DiLink board is the problem. Uploading Calibration to Replacement Indicator: Under Digital Scale Parameters, set the number of load cells to the correct value. Indicator should power up with error -08- on the display. The User Menu Diagnostics should show readings for all load cells. Perform Setup Menu/Scale:Digital/Terminal Data Reinstatement. Scale should now be functional. Downloading Calibration to Replacement DiLink Board: Set DIP switches as required on DiLink board. Indicator should power up with -08- on the display. The User Menu Diagnostics should show readings for all load cells.
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Perform Setup Menu/Scale:Digital/Terminal Data Storage. Scale should now be functional. Defaulting DiLink Board: Positions on the DiLink board must be defaulted one at a time. Disconnect all load cell connections from the board except for the one to be defaulted. Ex: to default position 3: Unplug cells, 1 and 2. Leave cell #3 connected in the #3 position. Disconnect everything after #3. Perform Setup Menu/Maintenance/Cell Emergency Routine. Press DEFAU softkey, followed by YES. Ghosting a load cell: In case of load cell failure, the system can be returned to service temporarily. Jumper the SIG pins on the DiLink board as shown: +SIG (failed cell)..…+SIG (opposite cell, same section) -SIG (failed cell).…...-SIG (opposite cell, same section)
3rd Quarter Review with
Brett Kaufman
Quarter 3 has been strong for us on many levels here at B-TEK. We have seen an increase from some industries which had otherwise been dormant for the first part of 2014. A couple of the larger industries which helped contribute to our strong quarter are particularly focused around Waste and Agriculture. We have continued to target new construction and capital spending in both of these industries and have seen our year-long efforts reap dividends in the period from July – September. If the lag in spending from the beginning of 2014 continues to catch up, which we believe it will, we should see positive prospects through the end of November not only in these industries but our business as a whole. We have seen the introduction and continued development of our Endurance-AT Truck Scale give B-TEK opportunities into new markets where we previously weren’t able to compete. The response from this new product has been extremely positive as it not only has provided a more affordable solution but it has also helped many distributors to gain a “starting point” for introducing B-TEK to the market. Please call your local B-TEK Representative to learn more about the Endurance-AT Truck Scale. As always, we appreciate your support and would like to hear any feedback as to how we can improve and make your business run better each day.
Brett Kaufman National Sales Manager
Upcoming Trade Show OAIMA
WORLD OF ASPHALT/AGG1
The Ohio Aggregates & Industrial Minerals Association (OAIMA) is the trade association in Ohio that represents all of the state’s mining operations, except coal. These include mostly construction materials both natural and manmade.
World of Asphalt, and the co-located AGG1 Aggregates Academy & Expo, will feature leading manufacturers and service providers, showcasing their newest products and technologies aimed at the aggregates, asphalt, pavement maintenance and traffic safety industry sectors.
ATTENDING WITH DEALER November 13-14, 2014 Columbus, OH
EXHIBITING March 17-19, 2015 Baltimore, MD
7
1510 Metric Ave SW Canton, OH 44706