3 thulasi students' perception of library services at utb

Students’ Perception of Library Services in Academia: A Case Study of Universiti Teknologi Brunei THULASIMANI MUNOHSAMY CCTL, UTB

A UNIVERSITY LIBRARY :

Is the heart of the universities learning community, Is a place for students, lecturers and researchers to do their research and advance their knowledge.

OBJECTIVE OF THE STUDY

1. To find out the frequency of students’ visit to UTB library 2. To identify the purpose of the library visit by the students 3. To study the service quality of the UTB library 4. To find out whether digital libraries can replace the traditional libraries 5. To find out if there is correlation between the service quality of UTB

library and the students visit to the library 6. To find out if there is correlation between the book collections and materials in UTB library and the students visit to the library

SIGNIFICANCE OF THE STUDY

• Be helpful and benefit students, librarians, library and the university management. • provide a potential point of reference in quantitative literature and establish grounds for further research in this area.

Literature Review Somi and De Jager (2005), • the library engages the users in activities intended to make them • critical thinkers, • problem solvers, • independent information seekers and • lifelong learners.

The library teaches the library users how to access, store, retrieve and use information.

Methodology • •

• •

Quantitative Study Respondents 71 male 71 Female Survey questionnaire Data Analysis •

SPSS 2.0

Data Analysis 38.0%

THE STUDENTS STUDY YEAR

35.2%

16.9%

5.6%

FIRST YEAR

SECOND YEAR

THIRD YEAR

FOURTH YEAR

Data Analysis Frequency of Library Visit

10% 32%

18%

daily monthly

weekly

40%

others when needed

Data Analysis

Purpose of Library Visit 78.20%

69.90%

58.50%

19% exam preparation

look for journal publication

to study

for group discussion

Data Analysis Service Quality of University Library 52.1%

21.8%

19.7%

4.9%

1.4% poor

average

good

very good

excellent

Data Analysis The Collection of Library Materials 45.8% 40.1%

9.9% 2.1% POOR

2.1% AVERAGE

GOOD

VERY GOOD EXCELLENT

Data Analysis Do you think digital library can replace traditional library NO 46%

YES 54% yes

no

Data Analysis • There is no correlation between the students visit to the library and the service quality of UTB library • as the correlation shows -0.003 • There is also no relationship between the students’ visit to the library and the collection of materials available in the library • as the Pearson correlation shows 0.121

Recommendation

• Improvise the one hour locker system • More books on different genres • 24/7 room to be open on Fridays & Sunday

Conclusion • The study shows that the students are happy with the services in the library.

• improve the locker system and to have more books in different genres • cannot be generalised to any other subset of population

• The sample was not large enough to depict rigid conclusion but however gives suggestions for further studies