

YOUR GUIDE TO LEASEHOLD SALES –
A Different Kind of Sale



Our Promise to You
We make leasehold sales simple. We communicate clearly, so you’re never left in the dark.
We do the heavy lifting, so you don’t have to We care about your move as much as you do. Moving home should feel exciting – not exhausting. Whether you’re buying or selling, we’re here to guide you every step of the way.
The Apartment Department – because leasehold doesn’t have to be complicated.

The Challenges of Selling an Apartment
Leasehold properties present unique obstacles that many sellers are unaware of until it's too late. These include:
Short Leases – If your lease has fewer than 80 years remaining, buyers may struggle to secure a mortgage.
Ground Rent & Service Charges –
Buyers need to understand their financial commitments
Management Packs – Obtaining and providing essential information promptly can prevent delays
Cladding and EWS1 Forms – Ensuring compliance for mortgage lenders
Absentee Freeholders – Difficulty in obtaining required permissions.
Legal Complexity – Many solicitors are unfamiliar with leasehold intricacies, causing unnecessary hold-ups


Choosing a non-specialist agent could mean unnecessary delays, failed transactions, and a lower final sale price. Many agents lack the specific expertise required to navigate leasehold complexities such as management packs, lease extensions, ground rents, and cladding issues. With The Apartment Department, you’re in expert hands, ensuring a seamless transaction from start to finish.
Why Choose The Apartment Department?

By choosing The Apartment Department, you will benefit from expert guidance, proactive transaction management, and access to industry-leading resources. We mitigate risks, simplify leasehold complexities, and ensure a faster, smoother, and more secure sale.
When it comes to leasehold properties, expertise matters – and we are the specialists you can trust.
The Risks of Using Non-Specialist Agents for Leasehold Sales
Risk Impact
Delays in the Process
Lost Deals
Incorrect Advice
Hidden Costs & Surprises
Poor
Communication with Freeholders & Management Companies
Legal Pitfalls
Agents unfamiliar with leasehold requirements may struggle to navigate legal complexities, leading to slow responses and lastminute issues that delay sales.
Unclear lease terms, unexpected ground rent escalations, or high service charges can deter buyers. A specialist ensures these factors are managed effectively from the outset
Misinterpreting lease terms, costs, and obligations can cause financial and legal problems for both sellers and buyers. Nonspecialists often fail to flag key issues, leading to disputes or deal breakdowns.
Failing to identify additional leasehold costs—such as service charge increases or restrictive lease clauses can cause buyers to pull out at the last minute, wasting time and money.
Managing agents and freeholders play a key role in leasehold transactions. Non-specialists may struggle to obtain essential information, causing unnecessary delays and frustration.
Leasehold sales require specialist conveyancing Without expert guidance from the estate agent, sellers may encounter unexpected setbacks, legal complications, or financial penalties.
When it comes to leasehold properties, expertise matters – and we are the specialists you can trust.
The Apartment Department Advantage
Our unique position at the centre of these sectors ensures that we maximise your property's value while ensuring a smooth, efficient sale process.


We take a proactive, strategic approach to selling your apartment:
Pre-Sale Preparation
Reviewing lease terms and service charges upfront. Gathering key legal documents before listing. Advising on lease extensions where necessary.
Specialist Sales Progression
Assigning a dedicated leasehold specialist to handle your sale. Collaborating with specialist leasehold solicitors to expedite contracts.
Educating buyers on leasehold obligations to avoid last-minute surprises.
Expert Marketing
High-quality photography and video tours tailored for apartment buyers. Targeted online advertising to our database of over 2,000 landlords and investors.
Enhanced visibility across major property portals and social media
Negotiation & Buyer Selection
Identifying financially qualified buyers to prevent failed transactions.
Ensuring buyers have solicitors experienced in leasehold sales. Managing expectations to streamline negotiations and avoid unnecessary delays.
Our Customer Charter
Leasehold sales, made simple. Buying or selling a leasehold property can feel like a maze. That’s where we come in. We know the ins and outs of leasehold sales – and we’re here to make the whole process as easy, clear, and stress-free as possible
With The Apartment Department, you’re in safe hands. Here’s what you can expect from us:
Straight-talking advice, from start to finish
No jargon, no waffle – just honest, expert advice tailored to you. We’ll break down the details, from lease lengths to service charges, so you know exactly where you stand.
Clear, open communication
We keep you updated every step of the way Whether it’s good news or a tricky situation, you’ll hear from us first –with real solutions to keep things moving.
A dedicated team on your side
You won’t be passed from pillar to post. You’ll have a Leasehold Specialist who knows your sale inside out, working hard behind the scenes to keep everything on track

Proactive problem-solvers
Leasehold sales can sometimes hit a snag – but we’re always one step ahead. We work closely with solicitors, management companies, and other agents to smooth out any bumps in the road
The right buyers, the best exposure
If you’re selling, we don’t just list your property and hope for the best. We actively market it to the right buyers, giving it the attention it deserves. If you’re buying, we’ll match you with apartments that suit you – and flag any leasehold quirks before you commit.
We keep the momentum going Leasehold sales can take longer – but we don’t sit back and wait. We chase solicitors, nudge management companies, and keep the whole process moving, so you can buy or sell faster.
Support beyond the sale
Need help with lease extensions? Want recommendations for local services? We’re still here for you, long after the paperwork is signed.
The Apartment Department –because leasehold doesn’t have to be complicated.
The Apartment Department Team

Our dedicated team offers unparalleled knowledge and experience in leasehold property sales, ensuring every transaction runs smoothly.

Your Selling Journey –
Step by Step

In summary…
Maximise Your Sale Price with Specialist Leasehold Expertise

If you decide to use the apartment department to sell your property, you can be assured that our dedicated team are trained on every part of the leasehold process and implement these skills on every sale
If you choose to use another agency, do ask them the important points raised in this Guide, on how they are going to maximise your sale price without any delays.
With The Apartment Department, you benefit from specialist knowledge, expert negotiation, and a structured sales process designed to achieve the best possible outcome
Feature & Benefit Breakdown
Specialist Knowledge - Our team is highly trained in leasehold transactions, ensuring a seamless experience for both buyers and sellers. We navigate leasehold complexities with confidence, eliminating confusion and offering clear, reliable guidance at every step
Faster Sales Process - Leasehold sales often involve additional legal and administrative steps. We proactively address potential delays early, ensuring a swift and efficient process that keeps your sale moving forward
Expert Negotiation- From lease extensions to ground rent clauses and service charges, we understand the nuances of leasehold agreements. This expertise ensures sellers receive the best possible outcome while buyers proceed with confidence.
Guided Support- We provide tailored resources to assist our clients at every stage of their journey.
Legal & Financial Partnerships - We partner with leading leasehold specialists, legal advisors, and financial experts to ensure a seamless transaction. Our clients gain access to professional guidance that makes the process smooth and stress-free
Transparent Fee Structure - We believe in clarity and fairness when it comes to fees. Our structured pricing offers competitive rates with exclusive discounts.
Marketing Expertise- We don’t just list properties; we market them strategically Our targeted campaigns attract serious leasehold buyers, ensuring your property reaches the right audience for a faster and more successful sale
Bridges Brand Strength - As part of The Bridges Group, we leverage a wellestablished and trusted brand. With extensive market reach, credibility, and a track record of success, we provide the assurance that your sale is in expert hands
2.3 MILLION




Let The Journey Begin...

