BRE Marketing Update Q1 2023

Page 11

Marketing
April 2023
BRE
Update

Google Hotel Paid Ads (metasearch)

Jan-22 Feb-22 Mar-22 Apr-22 May-22 Jun-22 Jul-22 Aug-22 Sep-22 Oct-22 Nov-22 Dec-22 Jan-23 Feb-23 Mar-23 $$200,000 $400,000 $600,000 $800,000 $1,000,000 $1,200,000 $1,400,000 $1,600,000 $1,800,000 0.0 2.0 4.0 6.0 8.0 10.0 12.0 14.0 16.0 18.0
Spend Rev ROI Jan-22 Feb-22 Mar-22 Apr-22 May-22 Jun-22 Jul-22 Aug-22 Sep-22 Oct-22 Nov-22 Dec-22 Jan-23 Feb-23 Mar-23 $$500,000 $1,000,000 $1,500,000 $2,000,000 $2,500,000 $3,000,000 $3,500,000 0.0 5.0 10.0 15.0 20.0 25.0 Expedia
Spend Rev ROI
TravelAds

Booking Network Sponsored Ads

Target by Date:

Mobile Boost is now Device Type

You can choose to implement bid multipliers or boosts to target mobile, app, or desktop users.

Length of Stay +3/+6 is now Length of Stay

You can now customize the number of days including ranges

International Traveler is now Traveler Country

You can now set boosts or multipliers for specific countries.

Check-in 0-48 Hours is now Check-in Date

You can now target specific dates and date ranges

Business Traveler is now Check-in Date

You can target business travelers by specifically targeting Monday - Thursday check-in dates.

Group is now Group

You can target groups with multiple rooms just as before.

Jan-22 Feb-22 Mar-22 Apr-22 May-22 Jun-22 Jul-22 Aug-22 Sep-22 Oct-22 Nov-22 Dec-22 Jan-23 Feb-23 Mar-23 $$100,000 $200,000 $300,000 $400,000 $500,000 $600,000 $700,000 $800,000 0.0 5.0 10.0 15.0 20.0 25.0 BNSA Spend Rev ROI
Hotel Del

Hotel Del Gray Malin Collaboration

https://www.dropbox.com/s/369awb7lrmpjmbu/Hotel%20Del%20main%20reel.mp4?dl=0

How do we promote the new renovations, the overall property, the experiences? Through omnichannel marketing:

Paid Media
 YouTube  TheTrade Desk (programmatic)  Facebook/Instagram – paid social  Paid Search

Beach Village Media

Outlet: CoronadoTimes.com

Readership: 31.6K total UMV

Barcelona Principles Score: 94

Hyperlinked Article: "New at The Del: Massive Renovation in Beach Village Neighborhood"

Background: This coverage comes as a result of our work with writer Jennifer Valez.

Outlet: THERESanDiego.com

Readership: 53.1K total UMV

Barcelona Principles Score: 99

Hyperlinked Article: "Experience The Del’s Beach Village In A New, Renovated Way This Summer"

Background: This coverage comes as a result of our ongoing work with Editor Michael Cooch.

Turtle Bay

Travis Mathew Golf Giveaway

Two giveaways on Instagram with TravisMathew (golf apparel) and Aloha Collection (travel bags). As a result,

1. Gained 13.9K Followers and were able to retain nearly 85%

2. Captured 23K New Email Contacts from Aloha Collection and 21K from TravisMathew

3. Emails were ingested into database, then sent a series of emails through Welcome Journey.

1. Open Rate = 54.1%;

2. Click Rate = 4.1%;

3. Attributable Revenue (bookings made after they received the first email) = $173K

DEVICE ID MARKETING

Personalization

 Personalized homepage journeys for all 6 brand personas are live.

o Young Families

o Luxury Nomads

o Laidback Locals

o Wave Followers

o Active Families

o Roaming Romantics

 Visitors returning to website are being served up content that is most relevant to their interests and browsing behavior, resulting in higher conversion

 Users who have signed up for emails are being identified when they return to website and greeted by name.

Hyatt Regency

https://qrco.de/bdo9jw

POLARIS ORGANIC SOCIAL

1. 60k users have seen Polaris social content since opening

2. 227k Instagram Reel plays (Polaris video, 14k; opening night, 7k)

3. 27k visitors to Polaris Instagram profile (80% non-followers); 1k new followers

4. 12k Polaris Video YouTube views; 2k TikTok views

POLARIS EARNED MEDIA

1. 12.7.22 ‘Downtown Atlanta’s Iconic Rotating Restaurant Polaris Reopens’ – Eater Atlanta, UMV 596k

2. 12.8.22 ‘Legendary Atlanta rooftop restaurant reopens …’ – Atlanta News First, UMV 1M;

3. 1.19.23 ‘The iconic original rotating restaurant is back …’ – AccessAtlanta, Follow 54k; 81k plays

4. 1.22.23 ‘ATL Classics: Polaris continues spinning atop ‘Hotel of Hope’ – Atlanta Journal-Constitution, UMV 7.9M

5. 1.31.23 ‘The ultimate view … @polarisatlanta …’ – The Bubbly Talk, Follow 31k; 122k plays

The Taylor Swift Surge

Taylor Swift announced Nov. 1 she’ll hold 3 concerts here in April 2023. Hyatt Regency Atlanta started a Paid Social campaign to her fans before tickets went on sale Nov. 15.

Nov. 15, Day One of ticket sales, saw an UNPRECEDENTED Swift Surge in demand across channels:

 Hyatt.com recorded $89k in revenue – the largest single day in our history

 This helped push total annual Hyatt.com revenue over $9M – exceeding the annual revenue record set in 2019

 Expedia TravelAds saw 79 clicked RNs in a single day – another record

 BNSA saw the most clicks since we launched the tactic in Sept

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BRE Marketing Update Q1 2023 by BRE_Hotels - Issuu