The Business Travel Magazine - December/January 2018

Page 104

DEPARTURES

Reality check AME R ICAN AIR L INE S, PR E M IU M E CO NO M Y THE FLIGHT

Flight AA100 from

New York’s JFK Terminal E to London Heathrow Terminal 3, departing at 06.15

of fruit plate, yoghurt and croissant was served just under an hour before arrival. A bottle of water and

THE SEAT

and arriving at 06.50 (local times), and

comfort pack (with Casper blanket and

operated by a B777-300. I was flying in

lumber pillow, Cole Haan amenity kit,

American Airlines' Premium Economy.

and headset) were awaiting me in the

THE PRE-BOARDING

I was unable to

seat. I travelled in seat 16D which has

check-in online but the airline’s check-in

the extra leg room in front on the bulk

area at T3 was efficient and straight-

head. The seat was roomy and controls

forward and the queue through security

for the recline and foot rest were simple.

relative short. Boarding was at Gate 8

The screen was stowed within the seat

and was done in seat location groups to

but popped out easily and the IFE

ensure efficient loading.

system offered a comprehensive choice.

THE SERVICE

I had pre-ordered my

There was a small storage compartment

meal choice online and it was delivered

and fold-out tray stowed in the arm rest,

quickly – so quickly, in fact, that I was

plus a USB charging point.

half way through eating it before the

THE VERDICT

THE DETAILS

drinks service arrived! The meal was

and the Premium Economy seat was

excellent with a good-sized chicken

definitely comfortable and well-thought

portion served with a side salad and the

through. The meal quality was excellent

best bread roll I’ve had onboard, plus a

and the amenities supplied with the

good chocolate dessert, cheese and

seat were good quality and useful,

crackers. All was presented well with

especially the lumbar pillow. The staff

ceramic crockery and linen napkin. A

were efficient if a little brusque in their

second drinks service was offered after

service but overall the journey was a

trays had been cleared, and a breakfast

good experience.

American Airlines

operates up to four direct flights a day

The aircraft felt new

THE AMENITIES SUPPLIED WITH THE SEAT WERE GOOD QUALITY AND USEFUL

from London Heathrow to New York (JFK), and up to 10 a day when including the flights operated by joint business partner British Airways. Fares start from £270 in Basic Economy, £330 in the Main Cabin, £789 in Premium Economy, £1,593 in Flagship Business and £3,143 in Flagship First. aa.co.uk

Julie Baxter

STAYCIT Y APAR T HOT E L S, BIR M ING HAM THE APARTHOTEL

Staycity Aparthotels

consisted of a living area with flat

in Birmingham’s Newhall Square has

screen TV, a fully equipped kitchen

142 one-bedroom and 24 two-bedroom

with hob, microwave, cooking utensils

apartments that can accommodate up

and dishwasher, plus a dining area,

to six people. Situated in the city's

bedroom with king-size bed and

historical Jewellery Quarter, the

bathroom. I was particularly impressed

property is less than a 10-minute walk

with the powerful and roomy shower

from Birmingham city centre and New

and may have indulged for slightly

Street Train Station and a five-minute

longer than necessary as a result.

walk from the bars and restaurants of

Hairdryers were also provided in

bustling Broad Street.

the bedroom.

THE CHECK-IN

As the hotel is

THE FACILITIES

There is a fitness

situated in a busy area, street parking

centre on-site along with a café –

is not an option. There is limited space

breakfast is available at an additional

available in the on-site car park or,

cost. If you did want to cook your

alternatively, a 24-hour NCP car park is

own meals, there is a grocery shop

just next door. Both options cost £12

conveniently located next door to the

per night for the privilege. Once inside,

aparthotel. There is free wifi access

I received a warm and friendly

throughout the property.

welcome at the reception desk along

THE VERDICT

Perfect for a short stay

with what seemed a genuine interest in

in Birmingham for those that want to

how my journey had been. I was given

be self-sufficient. Staff were friendly

my room key and breakfast options

and helpful and made you feel very

and guided to the lift.

welcome upon arrival. The location

THE ROOM

My compact and

modern one-bedroom apartment

104

is within easy access of some of Birmingham’s main attractions.

THE DETAILS

88 Charlotte Street,

Birmingham, B3 1PW. Check-in is

PERFECT FOR A SHORT STAY AND THOSE THAT WANT TO BE SELFSUFFICIENT

from 3pm and check-out by 11am. Nightly rates start from £71 for a onebedroom apartment. Staycity has over 3,000 apartments across ten different cities in the UK, Ireland and France, and has recently launched sub-brand Wilde Aparthotels by Staycity. Tel: 0121 237 5600; see staycity.com

Jessica Pook

THEBUSINESSTRAVELMAG.COM

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11/26/18 10:05 AM


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