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Q & A

THE SCHÜLLER BRAND IS IN YOUR HANDS

Wayne Dance, Managing Director InHouse Inspired Room Design, who represents Schüller in the UK, talks about how installers are key to his business.

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The importance of the installer cannot be underestimated. After all, you’re the ones in the consumer’s home who ensure that our finished Schüller kitchen exceeds expectations. We recognise that while the showroom makes the sale, the installer guarantees the referral.

We also know the importance of having a supplier who makes life easier for the kitchen designer, dealer and installer. That’s why we represent Schüller in the UK - the kitchens they produce are top-notch in their design and functionality. Equally important is how they manufacture, quality check and deliver every kitchen. Stress is therefore kept to a minimum, making for a better installation and a happier customer.

How Schüller supplies its kitchens is also different to other manufacturers. For example, everything is delivered in one box. This 

Here’s a few reasons why Schüller kitchens are so installer friendly:

• Every Schüller kitchen is manufactured to order which means there’s always a consistency of finish.

• Panels come cut to size and are perfectly edged. All doors and drawers come pre-drilled, to avoid the risk of incorrect drilling.

• 95% of appliance housings are manufactured to fit the specified appliance, this means that there are no ugly fillers to spoil the line of the kitchen. Fridge housings have integrated ventilation so there’s no plinth grill.

• Worktops are precisely mitred with front edges in the same finish as the straight edge.

• Visible ends match the doors, cutting down on fitting time and expense as there’s no need for end panels.

• Unlike some brands, all base units have cross members made from solid wood which means that they are strong enough for installers to use to lift the unit without the risk of it snapping.

• Little details like the 100mm extra on cornices to accommodate uneven walls make all the difference when installing.

• Soft-close hinges are already fitted. Doors can be easily clipped on and off with the 3-way adjustable and fully metal hinges.

means that there’s nothing left out and there’s nothing added in. Our first instruction to new installers is never throw anything away as it’s there for a reason!

On the rare occasion that something does go wrong, Schüller sorts it out immediately. The reason it happened is always investigated after the problem has been resolved, because customers can’t be kept waiting.

Installers will also know exactly when Schüller is delivering as the retailer is informed when the kitchen Schüller make it easy for the installer. Every order is custom made and every fitting is included. That means the installer has everything they need on site and on hand so the consumer can get their kitchen completed with no additional details.

Schüller Vienna range

is loaded and given a firm date for delivery. As an installer you can therefore be confident and make arrangements for the installation.

The feedback we get from installers is that once you’ve completed your first Schüller kitchen you’ll never want to install another brand. Your customer will love their new kitchen and most importantly, they’ll recommend you to their friends and relatives. Keeping us all happy and in business.

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