The usage statistics and the perception of users about library websites are commonly used
as an evaluation tool. This case study explores the website usage of the Natural Science
Library (NSL) and Agricultural & Experimental Station and Library (AESL) of the
University of Puerto Rico. This study reveals the importance and usefulness of these websites
in the academic environment. The methodology used in the investigation serves as an
indicator of use, contact with the users and their perception of services. The data were
obtained from Google Analytics reports, interviews and focus groups about visits to
website pages. The results show how much current use of resources and services are used
to make improvements in the design and content.
IFLA 77 meeting session 111 The challenges and changing roles of the Science and Technology Libraries Section