2023-2024 BH MSA Annual Report

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2023-2024 BH MSA

Annual Report

MSA

Site

Alignment

Communication

Quality

Information

Wellness Subcommittee

Education

Redevelopment

Program

Financial

01 l TABLE OF CONTENTS
Overview
Strategic
President's Message
Medical Director & Executive Director BH & Health Services Message
from Foundation
Message
Operation
&
Subcommittee
Subcommittee
Improvement Subcommittee
Technology Subcommittee
& Leadership Subcommittee
Project
Manager
Report The People Behind the MSA Table of Contents .............................................................................................. ....................................................................................... ............................. ...................................................................................... ....................................................................... ............................................................................... ..................................................................... ........................................................................................ ...................................................................... ......................................................................................... 02 03 05 06 08 09 10 12 14 15 17 18 19 20 01 | TABLE OF CONTENTS ......................................................................... ................................................................................................ .................................................................................................. .....................................................................................

BH MSA Executives

STRATEGIC OVERVIEW

VISION

Engaged medical staff providing exceptional patient care MISSION

To inspire medical staff to connect, collaborate & advocate for excellence in patient care and medical staff wellness

STRATEGIC PRIORITIES

Connect: maintain a culture that emphasizes collaboration and teamwork amongst medical staff and with site and regional leadership

Collaborate: working together as a team to provide comprehensive, patient- centered care with best outcomes

Advocate: speaking up on behalf of medical staff and patients – for their rights, needs and well-being

Our Core Values

Patient – Centered Care

Collegiality Wellness

Transparency

Dr. Rebecca Nelson Vice President Dr. Helena Lee Treasurer - Society
02 | STRATEGIC OVERVIEW
Dr. Scott McGuffin Secretary

President's Message

KeyHighlights:

DearBurnabyMedicalStaffandStakeholders,

ItiswithgreatpleasurethatwepresenttheAnnualReportfortheyear2023-24 Thisreport highlightstheaccomplishments,challenges,andinitiativesundertakenbyBHMSAover thepastyear.Despitetheongoingchallengesinthehealthcaresystem,ourcommitmentto engagingourmedicalstaffandprovidingexceptionalpatientcareremainssteadfast.

Patient Care Excellence: BHMSA continued to prioritize patient care excellence in 2024. Our dedicated medicalstaffwereleadersinapathwayforimprovingarthroplastycare;workedonimprovingtheprovision of care to patients dealing with substance use; provided multi-disciplinary teaching and care for patients with interstitial lung disease; and overall ensured the health and well-being of patients were always the top priority 1.

2. Innovation in Healthcare: BHMSA embraced new avenues to enhance healthcare delivery by developing a virtualoutpatientplatformintheMS/NeurologyClinic;andworkedwithsiteleaderstodeliveranewmodel ofcarewiththeGraduatedCareUnit;

Well-Being:BHMSAprioritizedmedicalstaffwell-beingwithafocusonsupportingeachotherthroughPeer Supporters, highlighted mental health by reducing the stigma of asking for help, and continued to nourish ourmedicalstaffthroughtheDoctorsLoungeCoffeeandSnackprogram.

3. Professional Development: Continuous learning and professional development remained integral to BHMSA’s ethos. An update on MAID, in-situ Simulation in the ED, and hospital-wide Grand Rounds were conductedtoensureourmedicalstaffstayedabreastofthelatestmedicaladvancementsandbestpractices. TheSupportingMedicalWomenLeadersprojectencouragedthedevelopmentofnewleadersandenhanced genderequity.

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RegionalEngagement:BHMSAactivelyengagedwithsiteleadership,collaboratingtooptimizethepathway for unscheduled surgical patients; collaborating to create new paediatrics and respiratory clinics; and reachingouttoseniormedicalandregionalleaderstoadvocatewhenpatientcarewascompromised.These initiativesaimedtopromotebetterqualitycareforourpatients.

ChallengesFaced:

1.

Resource Constraints: The healthcare sector faced resource constraints, including shortages of medical supplies, staffing challenges, and increased patient demand BHMSA navigated these challenges through collaboration with regional leaders and bringing our voices to decision-tables. Initiatives for recruitment andretentionwereadvancedbydepartmentmembers,andconnectingwiththeregionalrecruitmentteam.

MentalHealthImpact:Theprolongedeffectsofthepandemictookatollonthementalhealthandwell-being ofbothpatientsandhealthcareprofessionals.BHMSAimplementedapeersupporterprogramandcollated resourcestoaddressmentalhealthconcernsandfosterresiliencewithinthemedicalstaff.

2. Redevelopment:TheBurnabyHospitalcampusisundergoingamajorrenovationinPhase1impactingevery area of clinical work and requiring constant changes in work flows as well as traffic flows. Communication remainskeytonavigatingthedemandsasweapproachtheconclusionofPhase1andenterthenewbuildof Phase2. 3

4.
03 | PRESIDENT'S MESSAGE

President's Message

Future Directions:

Looking ahead, BHMSA remains committed to advancing patient care excellence by engaging with site and regional leaders. Key focus areas for the future include:

EnhancingPatientExperience:Continuouslystrivingtoenhancethepatientexperiencethroughadvocacy forimproveaccesstoservices.

1. Health Equity and Accessibility: Promoting health equity and accessibility by addressing disparities in healthcareaccessandoutcomes,particularlyamongunderservedpopulations

2. Redevelopment and Renewal: Building sustainability and resilience to effectively respond to future challengesandcrises,ensuringcontinuityofcareandservicedeliveryaswecompletePhase1andprogress intoPhase2ofrebuildingandbuildingthenewBurnabyHospital.

3. Conclusion:

Inconclusion,theyear2023-2024wasmarkedbyresilience,innovation,andunwaveringdedicationtopatient care excellence. BHMSA extends heartfelt gratitude to all our members, site leaders, regional leaders and stakeholders for their continued support and collaboration. Together, we remain committed to our vision of engagedmedicalstaffprovidingexceptionalpatientcare.

Sincerely, DonnaSue

04 | PRESIDENT'S MESSAGE

Message from BH Senior Executives

This year, we have experienced system-wide pressures such as a surge in patient admissions, a shortage of health care professionals, and challenges brought on by the redevelopment of our entire campus. These factors have led to increased site occupancy, congestion at our hospital, and heightened demand for Burnaby community health services. Yet despite all of the things that we have weathered over the

pastyear,our medicalstaffcontinuetogoaboveandbeyondtoadvocateforanddeliverhigh-qualitypatientcare.

Inresponsetotheseongoingchallenges,wearedevelopingandimplementinginnovativesolutionstoimprovethe patientandproviderexperience.Weareproudtohighlightinitiativesthatpushtheboundariesofhealthcare deliveryatBurnabyHospitalandensureourcommunityreceivesthepropercarefromtherightprovider,fosteringa senseofhopeandoptimismforthefuture.

2023/2024Highlights

Toenhancepatientaccesstocare,wehaveadoptedafocusedstrategythatcentresonexpandingoutpatientcare serviceswhileincreasingfundingfortheproportionofmedicinebeds.

TheCommunityOutpatientServicesclinic,aservicethatfosterstimelydischargesandpreventsunnecessary repeatedvisitstotheemergencydepartment,sawan8.5percentoverallincreasewith1,404morevisitsthanlast year.

BurnabyHospitallaunchedtwonewservicestoreducehospitalstaysandavoidunnecessaryemergencyroomvisits. OpenedintheFallof2023,theGraduatedCareUnitallowseligiblepatientstotransitionhomeearlywithaccessto necessarydiagnosticsandinterventions.TheRespiratoryRapidAccessClinicofferstimelyreferralstorespirologists andenhancedaccesstodiagnosticsforpatientsneedingrespiratoryassessmentandpulmonaryfunctiontesting. LaunchedinFebruaryofthisyear,thepreliminaryresultsareencouraging

WealsoimplementedenhancementsfortheChestPainClinic,andimprovedaccesstocystoscopytimeforour gynecologyandurologysurgeons.Inthelastquarter480additionalpatientshadimprovedaccesstocystoscopy,and thisadditionalminorORtimecontinues.

TheDiabetesHealthandOutpatientNutritionCentreinthecommunity,openedinAugust2023offersexpanded spaceforpatientstobeseeninpersonorvirtually.

Chénchenstway,along-termcarehomethatopenedinOctober2023,offersresidentsaccesstodignifiedcareina moreprivate,home-likeenvironmenttomeetthegrowingneedsofseniorsinourcommunity.

Asourcommunity'shealthcareneedscontinuetogrow,wearecommittedtoexpandingourservices Inlinewith this,anincreasetoourfundedbedbaseatBurnabyHospitalwasapproved,resultinginatotalof285beds This significantincreaseinourbedcapacityunderscoresourdedicationtomeetingthehealthcareneedsofour community.

05 | SITE MEDICAL DIRECTOR & EXECUTIVE DIRECTOR BH & HEALTH SERVICES MESSAGE

Message from BH Senior Executives

What’snextforBurnabyHospital

We wanted to share some updates on the recent developments at Burnaby Hospital.

With phase 1 of redevelopment aiming for completion within the following year, our focus for 2024-2025 will be on preparing our teams to transition to the new Health Care Pavilion and the expanded Support Facilities Building.

We are proud to announce that Burnaby’s Orthopaedics program has launched a new robotic-assisted surgical system for hip and knee arthroplasty Donated by the Burnaby Hospital Foundation, this ground-breaking tool allows our surgical teams to perform hip and knee replacements with greater precision and accuracy.

We have integrated new technology as our hospital grows. We recently incorporated Voicera into the emergency department to better foster efficient communication across the department.

To increase capacity, we have adding 20 long-term care beds at Fellburn Care Centre and are working to open them as soon as possible.

We are working on and planning programs that provide enhanced, 24/7 support to patients transitioning home while waiting for long-term care placement Burnaby is the second-highest user of these supports in the Fraser Health region.

We want to thank all our medical staff for their unceasing efforts and advocacy, to ensure that our patients and families receive the best possible care possible at all times.

As a hospital and community, our greatest strength is our shared dedication to a community approach. We look forward to new innovative ideas from medical staff and teams and integrating new ways of delivering patient care.

06 | SITE MEDICAL DIRECTOR & EXECUTIVE DIRECTOR BH & HEALTH SERVICES MESSAGE

Message from Foundation

Aswelookeagerlyforwardtowards2025,whenPhaseOneofthehospital’sredevelopmentis scheduledtocomplete,Ispeakonbehalfoftheentirecommunitytoshareourexcitement.

TheFoundationtakesgreatprideinourcommunity’sgenerosity,especiallyintheselastfouryears ofourBrightFutureredevelopmentcampaign Oursupportershavecontinuedtostepuptohelpus raisefunds,whichhasnowexceeded$47millionfortheentirecampaign.Ourphysicianshavea largeparttoplayinhelpingfurthertheFoundation’smissiontoraisefundstosupportoutstanding

healthcareinBurnaby,andforthatwecannotexpressenoughgratitude.Youarethefacesthatpatientsseeandthe onestheytrusttoprovidecaretothemwhentheyneeditmost

Thepastyearhasbeenfullofchallengesandchanges,requiringyou,ourdoctors,toshowingenuityandinnovation.I amencouragedbythepositivityandcompassionatalllevelsofourhospital,andthatstartswithyouandyourteams.

Ihaveheardfromnumerouspatientsanddonorswhohaveexperiencedjustafractionofyourfrustrationsthrough theirinteractionswiththehospital.Navigatingthroughourhospitaltogetwheretheyneedtobe,theyhavewitnessed someofthechallengesyouface.Manyhavechosentosupportyourworkthroughdonations,andsomeoftheir gratitudeisdisplayedonourever-growingCheerstoYouwall,recognizingtheimpactthatyouhaveontheirlives

Ourdonors’storiesreinforcewhatIalreadyknow–thefactthatourdedicatedmedicalstaffshowincredible resilienceandcompassionsothateverypatientwhoreceivescareatourhospitalfeelsliketheyarefamily.Thefeeling ofbeingsupportedatBurnabyHospitalisafeelingthatthatIamproudtosharewithmycommunityandI’mcertain that’ssomethingyouconnectwithaswell.

Withthesupportofourdonors,wearethrilledtocontinuetofundnewandupgradedequipmentandtechnologiesto makeyourjobsjustabiteasier.Thispastyear,weraised$2.3milliontobringaMakoRobotic-AssistedSurgery SystemforourOR,thefirstofitskindinWesternCanada.Inadditiontotheextensivelistofequipmentthe Foundationisfundingfortheredevelopment,wecontinuetolookforwaystosupportourphysicians.That’swhyour BrightFutureredevelopmentcampaignissocrucial–itallowsustobringbetterequipmenttoourmedicalstaffand teams,providingyouwithaccesstoresourcesthatcontributestowardsbetterpatientcare

TheFoundationalsocelebratedanumberofmilestonesthisyear,includingthetopping-offofPhaseOneofthe redevelopmentprojectandthesuccessfullaunchofourPhaseTwofundraisingcampaign-BrightFuture:BetterCare ClosetoHome.WiththegeneroussupportofBettyBeedieandherson,Ryan,everygifttowardstheredevelopment–foralimitedtime–willbematched,meaningeverydollardonatedwillgotwiceasfar.

Ontopofbeingourfrontlinechampions,theFoundationthanksourphysiciansforbeingdedicateddonors,strong supportersofourfundraisingevents,andpassionateadvocatesforourmission Yoursupportatalllevelsresonates throughoutthecommunity.Thereisnostrongermessagetothepublictoencouragetheirsupportthanourphysicians championingthecause.

Onceagain,thankyouforplayingsuchacrucialroleinhealthcareandinsupportingyourhospital.

Withwarmestregards,

07 | ALIGNMENT & OPERATIONS SUBCOMMITTEE
Kristy James CFRE President & CEO Burnaby Hospital Foundation

Alignment & Operations Subcommittee

The Alignment and Operations Subcommittee worked to update the strategic priorities of the BHMSA to guide and align the work we do with that of Burnaby Hospital site and Fraser Health region. Open communication between the MSA and site leadership was achieved through attendance of the monthly MSA Working Group meeting by Site Executive

Director, Leanne Appleton. A triad partnership of MSA President, Site Executive Director, and Site Medical Director met monthly to discuss ongoing challenges and issues facing medical staff and the hospital site

The A&O Subcommittee met twice over the year to review projects submitted by MSA members. Highlighted projects included Engaging New Medical Staff which held 2 meetings to welcome new medical staff, the Kickstarter Project which funded 13 explorative projects/activities, the Department Head project which funded 7 departments in supporting the engagement of department members, and the Unscheduled Surgery Optimization project led by anesthesia and surgery collaborating with the OR Director and Manager to improve the care of emergency patients requiring surgery.

08| ALIGNMENT & OPERATIONS SUBCOMMITTEE

Communication Subcommittee

The Communications Subcommittee aims to focus on the Doctors Lounge as our primary communications hub for medical staff. Offering morning coffees and lattes, as well as snacks to sustain energy levels throughout the day and night, coupled with relevant notices and posters detailing activities and events, the Doctors Lounge plays an important role in the daily lives of medical staff.

Additionally, the BHMSA website serves as an available resource for medical staff, providing updated information on activities, events, projects, and processes. Despite the myriad challenges and changes we've encountered this year, our commitment is to ensure the website remains consistently updated with relevant content, serving as the go-to digital information source. Go to bhmsa.ca.

Stay connected with local events and activities by following our BHMSA Instagram account, perfect for those who are social media-savvy.

Delve into the latest updates and news of your medical staff community through our monthly newsletter, the Drs Digest, offering another avenue to keep you well-informed.

Utilizing personal, digital, and traditional printed mediums, the Communications Subcommittee is committed to providing timely updates on all things BHMSA, aligning with our vision of Engaged Medical Staff Providing Exceptional Patient Care.

09 | COMMUNICATION SUBCOMMITTEE
Dr. Donna Sue, MD MSA President

Quality Improvement Subcommittee

As the fiscal year 2023/2024 comes to a close, I would like everyone to take a moment to review the projects that have been supported by the Quality Improvement (QI) Subcommittee. Throughout the past year, there has been a shift in focus among our medical staff, from predominantly prioritizing COVID-related matters to embracing projects aimed at enhancing patientcare at BH. The QI Subcommittee successfully supported a total of 7 projects, consisting of 4 Kickstarter projects and 3 full projects.

Following are the highlights of a few of these projects:

Project:ImprovingPhysicianStaffingofBHED

ProjectLead:Dr.JoanneRowell-Wong

Aim:Toimproverecruitmentandretentionofphysiciansstaff

Background:BHneedsatleast10additionalFTEemergencyphysicianstofullystafftheBHED.Theteamstarted with the emergency physicians. They also aimed to share their learnings with other departments so that they may pursuesubmittingforsimilarprojects.

Results:Interviewswereconductedwith13residents,4Americanboarded,and3localEpscandidates.Outcome:2 locumswerehired,andrecently3locallocumswereaddedtoo!

Nextsteps:Continuingwiththeremaininginterviews,followinguponoffersofpositions,welcoming,orienting,and monitoring new hires The team aims to highlight their work at the Regional Recruitment Team and Regional Leadership

ProjectTitle:Life-SavingMeasure:ImprovingProvisionofTake-HomeNaloxoneKits

ProjectLead:Dr.LingsaJia

Aim: Optimize the referral process such that all patients with substance use disorders (SUDs) are brought to the attention of the AMCT physician on Kme. TheoverarchinggoalistoensureseamlesspatientcarefromtheERtodischarge, with the provision of evidence-based treatments and connection with communityfollow-up.

Background:TheBurnabyHospitalAddictionMedicineConsultTeam(AMCT) startedinJuly2021tomeettheneedsofpatientsstrugglingwithsubstanceusechallenges.Overthepastyear, severalareasofimprovementhavebeenidentifiedwiththeoverarchinggoalofoptimizingourhospital'spatient care.

Results:byJuly2023,theteamwasabletoachieveandsustaintheirgoalofincreasingtheprovisionratetoover 80%inwards3Band3D

Challenges: workload and staffing challenges throughout the hospital, increasing burnout when QI projects are discussed.

Dr. Brenda Van Fossen , MD QI Subcommittee Lead
10 | QUALITY IMPROVEMENT SUBCOMMITTEE

Quality Improvement Project Highlights

Project:I'mGettingMoreSickwaiting

ProjectLead:Dr.MelissaAllan

Aim: To explore what is under our control in the emergency department and our workflows to see if any changes we can make will improve this. We are looking to reduce the Time to ED Care for patients presenting to Burnaby Hospital ED.

Background: BH patients are experiencing delays getting ED physicians and appropriate nursing care Her registration and triage. Staff reported several negative patient outcomes, including patient deaths. ED staff expresses the greatest concern for the potential harm for patients who are triaged as CTAS 2 or 3 and remain undifferentiated. The ED has been running at higher than 110% capacity for the past 6 months. Many ED care spaces are occupied by patients admitted to the hospital and ED nurses are occupied taking care of the patients

This prevents us from having a quick assessment and management of incoming undifferentiated emergency patients who may have to wait in the hallways, with EHS, or in the waiting room.

Creating increased inpatient capacity and improving the transition from ED to inpatient is not currently under our full control and while we advocate for this we also want to explore what we can do in the ED environment.

Method: Made a change to our physician availability in ED to match higher wait times.

Results: ED Physicians now report improved staffing conditions and the ability to support patients quicker than the previous staffing model.

11 | QUALITY IMPROVEMENT SUBCOMMITTEE

Information Technology Subcommittee

The Information Technology (IT) subcommittee is dedicated to helping our colleagues to be involved in advancing development and implementation of new technologies in healthcare solutions. In recent years, the subcommittee has organized IT workshops, offered recommendations on Virtual Healthcare, promoted the adoption of new FHA Information Management/Information Technology (IMIT) products like Front End Speech Recognition and Microsoft Office 365, and played a pivotal role in the enhancement of our BHMSA.ca website.

Overthepasttwoyears,theITcommitteehasstrengthenedcollaborationwiththeFHAIMITteamandDr.Pierre Camateros, our Associate Chief Medical Information Officer (ACMIO) for Burnaby Hospital. Driven by the leadership of Dr. Camateros and our MSA President, Dr. Donna Sue, the committee established an Electronic Health Record (EHR) Task Group comprising MSA staff representatives from various departments. This Task GroupcollaborateswithFHAIMITtomonitortheMeditechExpanse/ADVANCErolloutatpilotsitesandprepare foritseventualimplementationatBurnabyHospital

Additionally, the IT committee has worked closely with the FESR project team and local leadership to facilitate trainingandutilizationofFESRamongourMSAstaff.Belowaresomeofthisyear’shighlights… Project1:Outpatientclinicautomation-PatientportalforBHNeurologyoutpatientclinics

Background: Before appointments at outpatient clinics, patients fill out multiple questionnaires. MOAs have to email forms to patients and receive and scan responses to archives with limited access. During appointments, physicians need to review different sources (archive + Meditech) In case of any corrections done during the appointment,formsneedtobere-scanned.

Aim:wewilldevelopapatientportalwithformssentautomaticallytopatientsatthetimeofbookingandsavedin Meditechdirectly.PhysicianscanseeandcorrectformsonMeditechduringpatientvisits.

Method:

1.Wereviewedandfinalizedmultipleformsanddiscussedthemostappropriateplacement.

2.Oneofthetestersstartedtotestthem.

Nextsteps:

1 Completetestingbyallothertesters,

2.starttouseitforallourpatients,

3.Implementstaffandpatientsatisfactionscalesforassessment.

4.Wearealsoconsideringaddinganoptionfortheelectronicreferralprocess.

5.Whentheprojectiscompleted,wemayneedhelptoshareitwithotherdepartments.

Lessonslearned:

Multiple players' involvement is beneficial and makes the project more reliable, but it also takes time because of limitedtimeandavailability

12 | INFORMATION TECHNOLOGY SUBCOMMITTEE
Dr. Marketa Van den Elzen IT Subcommittee Lead

Information Technology Subcommittee

Project2:RaisingPhysician’sawarenessandengagementinITSubcommitteeactivities

Background:

Cliniciansmayhavemanyideasonhowtechnologycanimprovetheirworkingenvironmentandpatientcare.The demandsontheirtime,however,canbeoverwhelmingandlackofcompensationfortheirinvolvementand promotingnewtechnologiesandtheirimplementationisoftenthebiggestbarrier.

Aim:

1.IncreasephysiciansandstaffawarenessofITsubcommitteepresenceandthesupportthatwecanoffer.

2.Wehopethatbyraisingawarenesswewillimprovestaffengagementandtheirdesiretoparticipateineligible ITsubcommitteeactivities

Measures:

1.WewillincreaseinthenumberofstaffmemberscommunicatingwithusregardingstartingtheirITprojects

2.IncreasethenumberofinteractionsbetweenstaffmemberswiththeITsubcommittee.

3 Increaseinthenumberofstaff-generatedideasforprojectsthatwecansupport

4.IncreaseinthenumberofITKickstarterproposals

4.IncreaseinthenumberofITProjectProposals

13 | INFORMATION TECHNOLOGY SUBCOMMITTEE

Dr. Ja Wellness C

Dr. Chris Wu, MD Wellness Subcommittee Co-Lead

Wellness Subcommittee

It’s been our privilege to lead the MSA wellness subcommittee since Jan 2022 Our subcommittee’s strength is in its 12 members We have amazingly different backgrounds and experiences from early to late career physicians in 7 different specialties including hospitalist, internal medicine, emergency and nuclear medicine, urology, psychiatry, and general surgery.

We are proud of our subcommittee’s accomplishments in the last two years. Our successes are numerous including peer support, meditation training, a kickstart project to de-stigmatize mental health, and social events like a postpandemic healing concert, and a picnic at Central Park for staff and families

We promote health through exercise by participating in a 10K run and various hikes during the summer.

I’d like to highlight peer support training spearheaded by Drs Anna O’Malley and Yunus. We are grateful to receive teaching from experts like Drs Mayhew, Ruffo, and Ayi-Bonte in both level one and more recently additional training with level two. Many Burnaby physicians are now in a position to provide peer support to our MSA members.

Another success story is the Financial Masterclass series. Through several Zoom sessions with Alphil Guilaran and the Financial Literacy Council, we received financial advice from early, mid, and late-career physicians. Four more sessions will take place in late 2023 and 2024.

We will have more peer support training in 2024. Our members will promote peer support by introducing the program in department meetings

We have updated the wellness section of the MSA website with member bios so staff who are seeking help will know more about who they are reaching out to.

Thank you for your interest and support in wellness! Our 2 year term will end shortly. I know the incoming leads Drs O’Malley and Lobo Pradhu will do an outstanding job.

Drs Jack Jay and Chris Wu

14 | WELLNESS SUBCOMMITTEE

Education Leadership Subcommittee

Over the past year, the Education and Leadership Committee has made significant progress in enhancing the professional growth and development of our physician community. Through a series of innovative and impactful projects, we have fostered a continuous learning culture at Burnaby Hospital. These initiatives have not only provided valuable educational opportunities but have also cultivated a spirit of collaboration and knowledge sharing among our medical staff. By

promoting ongoing learning and professional development, we aim to ensure that our physicians remain at the forefront of medical knowledge and practice. Below are some of our highlighted projects:

Project: InterstitialLungDisease(ILD)

ProjectLead:Dr.TiffanyWinston

Background:

Interstitiallungdisease(ILD)isachallenging conditiontodiagnoseandtreat. OnlyahandfulofformallytrainedILDspecialistsintheprovince Multidisciplinarydiscussion(MDD)isthegoldstandardtodiagnoseILD

Superiorandmoreaccuratethanlungbiopsyaloneandhassavedmanypatientsfromunnecessaryprocedures Various specialists are needed to make this diagnosis. ILD rounds provides a space for connection and discussion leadingtoexpediteddiagnosisandmanagement

Summary:

Feedback:

Thebestthingisthattheroundsareverycollegial, educational,andattheendofeachmeetingIfeel partofagroupofphysiciansfocusedonthesame goals”

“Theinvolveddiscussionswithrespiratory physiciansalongwithradiologistsandother specialistsareextremelyusefulandhaveplayeda veryinstrumentalroleonhowImanagethese patients”

“Greatvenueforamultidisciplinarydiscussionon complicatedcareforILDpatients.Valuable resourceforthecommunity”

“Thebestfeelingisthesupportprovidedtoeach physicianwhenmanagingthesecomplexpatients

15 | EDUCATION LEADERSHIP SUBCOMMITTEE

EducationLeadershipProject Highlights

Project:SupportingTheWomenMedicalLeaders

ProjectLeads: Dr.JuliaStewart& Dr.LaurenRoberts

Objective:

TosupportanddevelopwomenmedicalstaffintheirleadershipJourney

Summaryofsessions

Results:

100%ofparticipantsfeltthisprojecthelpeddeveloptheirleadershipskills 92.3%ofparticipantsfeltmoreconfidentintheirleadershippotentialduetothisproject

Project:MedicalAssistanceinDying(MAID)UpdatewithDr.GraceHPark,RegionalMedicalDirectorfor CommunityHealthServicesandMAID

ProjectLead:Dr.AllanJone

Purpose:

ToprovideanopportunityforBHMedicalstafftolearnabouttheprocessofMAIDandnewupdatescomingin Spring2024

Topicscovered: RegulatoryBodyRecommendations

EligibilityCriteria

PracticeChange Recommendations

Provincial/HealthAuthorityinBCCaseReviewPanel Q&A

Outcomes:

31multidisciplinaryparticipantswithseveralspecialists,nursepractitionersandmidwifery

Thediscussiongeneratedduringthequestion-and-answerperiodhelpedparticipantsreflectontheirknowledge andhowtoapplyittotheirownpractices.

SurveyDatareviewedhadanincreasedknowledgeregardingMAIDandthenewchangescomingin2024.

1.
2.
Toincreasemedicalwomen'sleadershippresenceatBurnabyHospitalandinrelatedworkareas
InspiringLeadersinEarly&LaterCareer 1 “Balance”-anaround-the-roomsharingaboutbalancingdifferentroles2. Serendipity:TheStoryofOneCareerinEM3. TheLadyDoctorsSoapBox4. EmpoweringFearlessLeadershipforUncertainTimes5. CelebratingHowFarWe’veCome! 6
16 | EDUCATION LEADERSHIP PROJECT HIGHLIGHTS

Redevelopment Project

Phase one of the redevelopment project has achieved significant milestones this year, including the completion of designs and the building structure. Major renovations within the hospital started with successful relocations for numerous departments and units. Furthermore, the phase two business plan has been approved, paving the way for the addition of a new tower featuring 160 beds, a BC Cancer Centre, a medical imaging department, and renovations to the emergency, laboratory, and endoscopy areas.

Inanyrenovationproject,unexpectedeventscanarise.Ihavewitnessedremarkablecollaborationamongteamsto pivotquickly.Despitethechallengingcircumstances,teamshaveremaineddedicatedtoprovidinghigh-quality, patient-centeredcare Additionally,wehaveestablishedacommitteeanddevelopedaplanningframeworktoensure thecontinuityofperioperativeservicesduringoperatingroomrenovations.

Withphaseone'sopeningjustoneyearaway,thefocusfortheupcomingyearwillbeonoperationalreadinessas teamsprepare,train,andtransitionintotheirnewspaces.Meanwhile,thedesigndevelopmentforphasetwowill commence,furtheradvancingoureffortstoenhancehealthcareservicesforourcommunity.

WhatabigyearfortheBurnabyHospitalteamand redevelopmentproject.In2023-24,we:

Began major renovations in the hospital

Hosted a series of open houses and engaged over 500 staff and medical staff

Concluded Phase 1 designs

Completed Phase 1 concrete pour and building structure

Removed Phase 1 construction cranes

Received Phase 2 business plan approval

Concluded Phase 2 procurement

What’saheadfor2024-25:

Phase 1 operational readiness

Phase 1 opening to patients

Phase 2 preferred proponent (builder and designer) selection and signed agreement

Phase 2 design development

17 | REDEVELOPMENT PROJECT

m Manager

As we pause to reflect on the journey of the past year, it's with a deep sense of gratitude and appreciation for the collective efforts of our dedicated staff, physicians, local site administration, and partners. Together, we've navigated through challenges and celebrated achievements, all while striving to uphold our commitment to excellence in patient care. Throughout the year, our team has undertaken numerous projects, each fueled by passion and dedication. From innovative research endeavors to impactful community engagement efforts, the impact of your hard work and unwavering dedication has been truly remarkable.

We extend our sincerest thanks to each and every member of our staff, physicians, and local site administration for your invaluable contributions Your creativity, resilience, and commitment to our shared mission have been the driving force behind our success. As we look ahead to the opportunities and challenges that the coming year may bring, let us carry forward the lessons learned and the camaraderie forged during the past year. Together, we stand ready to continue our journey towards excellence, knowing that with each step forward, we are advancing the quality of care we provide to our patients and the communities we serve.

Thank you for your dedication, passion, and unwavering commitment Here's to another year of making a difference, together.

Warm regards, JaniceEng

18 | PROGRAM MANGER

Financial Report Report

19 | FINANCIAL REPORT REPORT

Financial Report Report

The People Behind the MSA 2023-2024

THANK YOU FOR ALL OF THE TIME AND EFFORT SPENT TO SUPPORT OUR MEDICAL STAFF ASSOCIATION

Dr Donna Sue, President

Dr. Scott McGuffin, Secretary

EXECUTIVE TEAM

Dr. Joanne Rowell-Wong , MSA Treasurer

Dr Tia Liu, Director at Large

Dr Andy Chan

Dr. Buldip Khosa

Ms. Dawn Henderson

Dr Donna Sue

Dr Debbie Basco

Dr Ethan Reiner

Dr. Gavin Gracias

Dr Rebbecca Nelson, Vice President

Dr. Helena Lee, Society Treasurer

Dr. Lingsa Jia, Director at Large

Dr Ananta Gurung Director at Large

WORKING GROUP

Dr Helena Lee

Dr. Joanne Rowell-Wong

Dr. Julia Stewart

Dr Kara-Marie Nedd

Dr Kristel Lobo-Prabhu

Ms Leanne Appleton

Dr Maria Wu

Dr. Melissa Allan

Dr. Rebecca Nelson

Dr Scott McGuffin

Dr Sheela Minstry

Dr Tia Liu

Dr. Tiffany Winstone

PROGRAM SUPPORT STAFF

Janice Eng, Progaram Manager

Katarina Gajic, Project Coordinator

Angela Sue, Physician Lounge Coordinator

Maryam El Tawil, QI Consultant

Davis Sue, Finance Consultant

Rita Cormier, EHR Consultant

Dr. Lingsa Jia *

20 | THE PEOPLE BEHIND THE MSA

BH MSA Photos Events

BH MSA Photos Events

Turn static files into dynamic content formats.

Create a flipbook
Issuu converts static files into: digital portfolios, online yearbooks, online catalogs, digital photo albums and more. Sign up and create your flipbook.