For Buyers - Sheri & Lina

FOR BUYERS

SHERI ISAACS - FOUNDER & TEAM LEADER

Sheri Isaacs has been working with Buyers and Sellers in Mission Viejo and surrounding cities since 2001 and ranks as the top agent in Mission Viejo over the last 15 years. Sheri Isaacs Real Estate Group, Inc. offers a team of full-time professionals, each with their own specialty, dedicated to working together to serve clients with the highest degree of professionalism and integrity. Orange County home sellers and buyers can rest assured their interests will be protected, and they will have the expert guidance they need to make wise real estate decisions, working with Sheri and her team.

Highlights of Qualifications:

• Licensed Realtor since 1987/ From 1987-1993 in Los Angeles

• Full time Realtor since 2001 in Orange County.

• Have ranked in the top 1-4% for agent production nationwide, since 2002.

• Sheri Isaacs has completed approximately 800 Orange County transactions, with over 2100 Team Transactions.

•“Team of Specialists” Real Estate Model

•Expert representation of Buyers and Sellers throughout Orange County

•South Orange County resident since 1994

Professional Experience:

• Berkshire Hathaway Home Services CA Properties - October 2021 - present Realtor, License #00959297

Sheri Isaacs- Listing Specialist, Team Leader of Sheri Isaacs Real Estate Group, Inc. Luxury Division Relocation Division

• Keller Williams Realty - December 2010 – October 2021 Realtor, License #00959297

Sheri Isaacs Real Estate Group, Inc.

Sheri Isaacs- Listing Specialist and President of Sheri Isaacs Real Estate Group, Inc.

•Platinum Status- top 1-2% in the Nation of 90,000 agents since 2010

•In Top 10 out of 350 agents since 2011- Production/Units

Associate Leadership Council Member Keller Williams-MV Office 2013 – 2017.

• Prudential California Realty - Mission Viejo, CA 2000-2010

Achieved Top Production Awards, including Legend Award, and several Diamond and Platinum Awards; Top 1-2% 2004-2010; Top 3-5% – 2001-2003

• Discovery Estate Sales - Mission Viejo, CA 1999

Owner, Certified Personal Property Appraiser, Specializing in Antiques and Collectables

Member: Appraisers National Association and South County Chamber of Commerce

• Kent Realtors/Prudential California Realty/Jon Douglas Company - Los Angeles, CA

1986-1994 Real Estate Sales, Listings and Leases. Active member of Chamber of Commerce. Achieved several “Top Producer” awards.

• Other Employment - Travel Agent, Medical Back Office Assistant, Cupids Hot Dog Girl- San Fernando Valley, Beverly Hills

SHERI ISAACS - FOUNDER & TEAM LEADER

EDUCATION

University of Southern California, Los Angeles, CA – Graduated Magna Cum Laude, B.S. Sociology, with Minor emphasis in Psychology. Attended semester in Spain, studied art in Louvre & Prado and took intensive Spanish. Member of USC Ski Club.

College for Appraisers, Placentia, CA – Graduated Summa Cum Laude, Certified Antiques Appraiser Sawyer Medical Trade College, Van Nuys, CA – Graduated first in class; Back Office Assistant cert.

Echols Travel Agent School cert.

Chatsworth High School, Chatsworth, CA

COMMUNITY SERVICE

Sunshine Kids – through BHHS

RED DAY – Keller Williams Community Service Projects.

KW CARES – Gave monetary support to fellow real estate agents and their families across the country, during times of extreme need; from natural disasters or severe medical conditions.

Ongoing: Sponsorships and donations to local organizations.

Pacific Hills Neighborhood Garage Sale – Three to Four Times a Year Since 2007 (except for 2020- due to Covid-19) Sponsor, sign, advertise, and deliver refreshments to participants Provide Garage Sale Signs to anyone, anytime.

Mission Viejo Neighbors Charity Golf Tournament to benefit the Volk Family. 2006 Our Group organized and hosted a golf tournament, dinner and silent auction, raising $15,000 for a family In Mission Viejo who had lost their head of household.

MOMS Club, Mission Viejo, Mission Viejo, CA 1997-1999

Activities Coordinator, Administrative VP – Head of Fund Raising. Developed, organized and implemented a Cookbook sales fund raising program, raising $4,500 for Children’s Hospital Orange County, dedicated to Pediatric Cancer Research.

PERSONAL

Engaged to Philip Journeay- a local artist and Saddleback College Fine Art teacher

Two daughters:

• Brianna- Chapman Graduate; Real Estate School

• Carly- USC, Chapman Graduate & Physician Assistant

Two Pets:

• Ruby Cavalier King Charles Spaniel, Wilson

Kitty - a feral cat rescue- who likes to go on family “dog walks.”In my “spare time” I enjoy: Fun times with family & friends, laughter, pickleball, escaping to my Tucson desert vacation home, cruising, Book Club and Pokeno with friends of 20+ years!

On my Bucket List: See “murmurations” in person; a trip back to Spain to explore the northern coast.

LINA TUFENKJIAN - BUYER SPECIALIST

Lina was raised in Australia and worked in the advertising and marketing industry. Through traveling the world, Lina met her husband while visiting family in the United States. After living in Michigan for several years, she and her husband decided to move their family to beautiful Orange County to enjoy the warm climate and ocean breeze.

Lina and her husband have been a homeowner in Pacific Hills, Mission Viejo for 21 years, where they raised their three daughters who all attended local schools and junior college. She decided to pursuit a career in Real Estate after being encouraged by family and friends she helped find homes for.

She loves traveling and has seen most parts of the world. In her spare time, she volunteers for the non-profit Armenian Relief Society and is currently the President of the South Orange County chapter and speaks fluent Armenian.

Lina’s clients appreciate her dedication and desire to assist them in finding a wonderful place to call home! Her friendly nature and strong communication skills, combined with extensive knowledge of the South County real estate market, make Lina a solid choice for home buyers seeking professional representation.

Highlights of Qualifications:

• Member of Orange County Board of Realtors - OCAR

• Member of California Association of Realtors - CAR

• Member of National Association of Realtors - NAR

• Recently completed a certification for “At Home with Diversity” where she now has the knowledge to assess and understand the attributes of diversity in the local markets and their impact on the real estate industry.

• Lina is also an NAR Accredited Buyer’s Representative, a designation reserved for agents who have direct experience working with buyers, who provide superior client experience and who are constantly striving to offer their clients more by way of training, professional development and insight into the latest strategies for meeting and exceeding client’s expectations.

MEET THE TEAM

SHERI ISAACS

Listing Specialist DRE# 00959297

949-933-6339 | sheri@sheriisaacs.com

TERRY YAPP

Broker Consultant DRE# 00840241

949-466-5470 | terry@terryyapp.com

LINA TUFENKJIAN

Realtor Associate DRE # 01850271

949-636-5918 | linatrealtor@aol.com

KATIE SOLO

Realtor Associate DRE# 02169505

katie@sheriisaacs.com

ERIN MONTOYA

Closing Manager DRE # 01882874

714-401-7640 | erin@sheriisaacs.com

ALYSSA TAYLOR

Marketing Coordinator / Transaction Coordinator

alyssa@sheriisaacs.com

OUR MISSION STATEMENT

We are dedicated to providing a positive and successful real estate experience for all persons employing our professional experience, knowledge and leadership by our commitment to the values of...

Commitment

Always provide V.I.P. customer service to our home buyers and sellers

Honesty

Always be honest with people and conduct our business with integrity

Results

Always strive to achieve the best possible results for our clients

Initiative

Always initiate programs and services exceeding client expectations

Stewardship

Always represent the best financial interests of our clients

Teamwork

Always work together with our clients for a winning team experience

THE BUYING PROCESS

How I, as your Realtor, will assist you:

1.Initial Interview

• Determine your needs, wants and desires in a home

• Discuss parameters

• Understand how this move helps you achieve your dreams and goals.

2.Get Pre-qualified by Lender

• Introduce you to our preferred lenders.

• Submit documents to chosen lender for you.

• Loan pre-qualification approval letter is obtained from lender.

3.Property Tours

• I will preview several properties each week.

• Show you available homes that suit your needs, emotions and lifestyle.

• Listen to you carefully to fine tune your “Ideal” Home.

• Help educate you about the current market.

4.Target a Home that is “Ideal” and Write the Offer

• Determine Sellers’ motivation, run “comps” and guide you as we structure your offer.

• Help you understand the most important parts.

5.The Offer is Presented to the Seller

• I will prepare my presentation by highlighting the strengths of your offer and your strength as a buyer.

• I present offer to the seller and/or the sellers’ agent.

• The sellers accept the offer, counters your offer or rejects it.

6. Counter Offer

• Any counter offer received is discussed. We can accept or “counter the counter”.

7.Escrow

• Once offer is accepted, escrow is opened.

• You will be required to drop off a check or wire your earnest money to deposit to escrow.

• Escrow orders a Preliminary Title Report and sends copies to your agent and to you.

• Escrow instructions issued to all parties along with opening package.

8.Loan Application

• A full loan application is submitted to the lender of your choice.

• We provide your lender with a copy of the purchase agreement.

9.Contingency Period

• Buyer reviews and approves Seller’s Real Estate Disclosures.

• Buyer reviews Preliminary Title Report.

• Physical inspections/pest inspections are completed, accepted or negotiated.

• Property appraisal and loan approval are in progress.

• Buyer is asked to remove contingencies.

10.Homeowner’s Insurance Coverage

• Buyers obtain a Homeowner’s Insurance Policy for their new home and the insurance information is given to escrow.

• Escrow orders a copy of the homeowners’ insurance policy for new lender prior to escrow closing.

11.Signing Documents at Escrow Company

• Buyers need to bring current photo identification to sign notarized loan documents at escrow or a mobile notary can be arranged.

12.Down Payment and Closing Funds

• The escrow officer provides you with a Buyer’s Estimated Closing Statement which itemizes your costs and advises you of total monies due.

• Buyer brings a cashier’s check to escrow several days prior to closing

13.Funding

• The lender sends funds to the title company.

14.Close of Escrow

• The deed is recorded at the County Recorder’s office by title. (You will receive the original back from the County Recorder in approximately 6 weeks).

• Keys are transferred from seller to buyer.

REASONS TO GET PRE-APPROVED

Determine How Much Home You Can Afford

Pre-approval helps you determine the upper limit of what you can afford. Getting pre-approved first, help avoid being disappointed if you don't qualify for as much as you had hoped.

Shows What Your Total Investment Will Be

You'll know approximately how much money you’ll need for down payment and closing costs.

Lets You Know What Your Monthly Payment Will Be

You’ll have a close estimate of what your monthly principal, interest, taxes and insurance (PITT) will be.

Identify the Loan Program That Best Fits Your Needs

With different loan programs available, it is important to know which types you qualify for and which will best suit your needs.

Strengthens Your Offer

Sellers will not take your offer seriously until you have been prequalified for a loan. Becoming pre-approved makes you an even stronger Buyer in their eyes, thus increasing you negotiating strength.

At this point, your lender can also help you determine alternatives and strategies that could help you buy the home of your dreams. Some examples include:

• FHAFinancing

• Co-Mortgage Financing

• Debt Consolidation Counseling VA Financing • Adjustable vs. Fixed Rate Loans

• 15- years vs. 30- year Financing

• Reverse Mortgage Financing

In order to be pre-approved, the lender will need to know the following:

• Your Employment History and Income

• Your Monthly Debts and Obligations

• The Amount and Source of Cash Available for Down Payment and Closing Costs

When you are pre-approved you'll receive a Pre-Approval letter to give to your real estate agent. The seller may be more likely to accept your contract because they know you are qualified to buy their home.

CLIENT TESTIMONIALS

“This is the 3rd real estate experience I’ve had with Sheri Isaacs and her staff, each has been excellent, their market expertise, communication & responsiveness through the entire process in each opportunity was absolutely excellent…. Sheri, Erin, Monic and the entire staff communicated proactively and not a step was missed. I highly recommend Sheri and her staff to anyone who is planning to sell, lease or purchase a new residence.”

–Roger

"After 17 years in our first home, it was time and find a new one. I am so glad I found the Sheri Isaacs Real Estate Group. Sheri did an amazing job selling our existing home at the top price in our neighborhood a day after we listed our home. Lina found our dream home and negotiated the best deal. Erin proved that responsiveness and attention to detail is crucial in buying and selling a home. All of them made the whole process seamless and finding the right people to trust is very important. I would recommend this fantastic team any day!"

- Sharon

"In March of 2020 I purchased a home during a very stressful period of my life. I already knew that I wanted to work with Sheri and her team again and that I had a level of trust in their professionalism that I wouldn't find any place else. The negotiation's got a little rocky right from the start but I didn't have to get involved- it all got handled and now I live in a gorgeous 3300 square foot home in San Juan Capistrano. And, in just over a year's time, it's gained almost 500K in value. Once again I made the right decision to work with Sheri Isaacs & Team.”

-Michele

“Sheri, As you know, our relocation from Chicago to Orange County was a very BIG move in our lives. Finding you was the first of many blessings in our move. You helped to make the transition so much easier. Your knowledge of the area and your savvy in regard to the business enabled us to buy this great home! You went the extra mile every step of the way, all the way down to opening up our home for the movers to come. I will recommend you to anyone who is relocating from out of state as well as anyone from right around here. Your knowledge, professionalism, and friendliness are much appreciated. Thanks Sheri, you’re the BEST!”

-Andrea & John

“We want to thank you for all your hard work in helping us to find our “dream home”. We know we were very particular in what we wanted, and you hung in there with us showing us house after house. Your attention to every little detail and the time you took in your follow up and communication made us feel like we were your only clients! We know this was not true though and that you are an extremely busy professional. You always took the time and effort to go that extra distance to give us quality service.Going through the escrow process can be a nerve wracking time. You were there for us every step of the way. Your referrals for a lender, and other services were all of high quality. We are truly appreciative of your caring professionalism. We will definitely consider you in any future real estate needs and will recommend you to our friends and family. Thanks Sheri!”

- Sharon and David

“The team of Sheri, Lina, and Erin were instrumental in not only getting our house sold but also getting everything done in a timely manner. The biggest differentiator was the experience the team brings to selling and processing. In a real estate environment like today where supply is limited, it's the experienced agents that not only get the house sold at top dollar, but can also negotiate to get you into the home of your choice. Erin does all the work behind the scenes and made the experience easy and fast. I would highly recommend the Sheri Isaacs Real Estate Group to anyone either selling their home or looking for a home to purchase.”

- Steve

DIVISION OF FEES & ESCROW BREAKDOWN

F irst American Title Presents

the life of an escrow

Chooses a real estate agent.

Gets pre-approval letter from lender and provides to real estate agent.

Makes offer to purchase. Upon acceptance, opens escrow and deposits earnest money.

Finalizes loan application with lender. Receives a Loan Estimate from lender.

Completes & returns opening package from First American Title.

Schedules inspections and evaluates ndings. Reviews title commitment/preliminary report.

Provides all requested paperwork to lender (bank statements, tax returns, etc.) All invoices and nal approvals should be to the lender no later than 10 days prior to loan consummation.

Lender (or escrow of cer) prepares CD and delivers to buyer at least 3 days prior to loan consummation.

Escrow of cer or real estate agent contacts the buyer to schedule signing appointment.

Buyer consummates loan, executes settlement documents, & deposits funds via wire transfer.

Documents are recorded and the keys are delivered!

Chooses a real estate agent.

Accepts buyer’s offer to purchase.

Completes and returns opening package from First American Title, including information such as forwarding address, payoff lender contact information and loan numbers.

Orders any work for inspections and/or repairs to be done as required by the purchase agreement.

Escrow of cer or real estate agent contacts the seller to schedule signing appointment.

Documents are recorded and all proceeds from sale are received.

Upon receipt of order and earnest money deposit, orders title examination.

Requests necessary information from buyer and seller via opening packages.

Reviews title commitment/ preliminary report.

Upon receipt of opening packages, orders demands for payoffs. Contacts buyer or seller when additional information is required for the title commitment/preliminary report.

All demands, invoices, and fees must be collected and sent to lender at least 10 days prior to loan consummation.

Coordinates with lender on the preparation of the CD.

Reviews all documents, demands, instructions & prepares settlement statements & any other required documents.

Schedules signing appointment and informs buyer of funds due at settlement.

Once loan is consummated, sends funding package to lender for review.

Prepares recording instructions and submits docs for recording.

Documents are recorded and funds are disbursed. Issues nal settlement statement.

Accepts buyer’s application and begins the quali cation process. Provides buyer with Loan Estimate.

Orders and reviews title commitment/preliminary report, property appraisal, credit report, employment and funds veri cation.

Collects information such as title commitment/preliminary report, appraisal, credit report, employment and funds veri cation. Reviews and requests additional information for nal loan approval.

Underwriting reviews loan package for approval.

Coordinates with escrow of cer on the preparation of the Closing Disclosure, which is delivered to buyer at least 3 days prior to loan consummation.

Delivers loan documents to escrow.

Upon review of signed loan documents, authorizes loan funding.

Reviews all documents, demands, and instructions. Prepares settlement statements and other required documents.

OUR MUTAL COMMITMENT

Qualified & Licensed

I am a full time professional agent. I am educated in the contractual aspects of real estate practice and licensed by the State of California to provide real estate services. As a member of both the California and National Associations of REALTORS, I abide by a strict Code of Ethics to provide you with the highest level of service. I earn my living by serving the needs of home buyers and sellers with the highest level of service, professionalism and integrity.

Skilled Service Behind the Scenes

A large part of my work is performed “behind the scenes”; previewing homes, researching comparable sales, gaining market knowledge, evaluating changing legislation, and maintaining my professional credentials. For every hour I spend showing you homes, I will have spent up to ten hours preparing. I am constantly acquiring information that will help me to better serve you.

How I Am Compensated

I am not paid a traditional salary; I work entirely on commission, which I receive only when I initiate and complete a transaction for you. All of the services I provide are uncompensated until you complete a home purchase through me. I am paid at the close of escrow from the seller's proceeds, so this service is “free” to you.

Our Commitment To Each Other

I will invest substantial time and effort in locating your “ideal” home, and I promise to represent you tirelessly, ethically, professionally, putting your best interests first throughout the purchase of your home. In return, I request your loyalty — a commitment that you will work with me, exclusively, in selecting and purchasing your home.

Putting Me To Work For You

If you see any home that interests you, ask me about it. Whether it is advertised by sign, internet, the newspaper, a “For Sale By Owner,” listed with another agent, or not even on the market — I am able to best represent you in the pursuit of the property. I will give you some business cards — if you go to an Open House without me, please let the agent at the open house know that you are being “represented” by me.

If you have any questions about how I work, please ask. Our professional relationship is very important to me and critical to the successful purchase of your home.

ACKNOWLEDGED BY: _________________________________________ DATE:___________________

THANK YOU!

We truly appreciate being considered for this most important job of helping you find your dream home.

We promise to represent you with the utmost respect and integrity, keeping your best interests at heart every step of the way.

Our team is dedicated to the most positive outcome possible, to your satisfaction and to your success!

We look forward to working with you!

Shei Isaacs, Lina Tufenkjian & Team