Connecting Together March 2019

Beloit Health System played a major part in this year’s Beloit International Film Festival (BIFF) and sponsored The Providers, The Guardians, and The Light in the Darkness. We hope you enjoyed the film festival and enjoyed the interesting and engaging films.

MARCH 2019

Living Our Values

Employee Spotlight Focusing on employees and physicians whose dedication, eorts and talent create a BEST environment.

On February 19 our organization recognized and inducted 22 team members for earning their 4th Values Pin during 2018. We also took this opportunity to celebrate 12 veteran members of the 4th Values Pin club who were recognized last year.

Center, Radiation Therapy; Kari Pearsall, Beloit Hospital, Cardiac Critical Care; Lora Plude, Occupational Health Center, Wellness Care; Brenda Williams, Beloit Hospital, Nursing Administration

2019 Club Inductees

Renee Bluhm, Beloit Clinic, Rheumatology; Amanda Dorcey, Beloit Hospital, Dialysis;

Robin Austin, Beloit Hospital, Advanced Joint Care; Ruth Bendickson, Beloit Hospital, Intermediate Care; Mary Bennett, Beloit Hospital, Hospitality; Marcy Bennett, Beloit Hospital, Human Resources; Jean Brosier, Beloit Hospital, Health Information Management; Michael Bua, Beloit Hospital, Finance; Jennifer Burner, Cancer Care Center, Registration; Erin Clayton, Beloit Hospital, Intermediate Care; Melissa Corum, Beloit Hospital, Nursing Administration; Halina Cox, Beloit Clinic, Nursing Administration; April Danielson, Beloit Hospital, Intermediate Care; Georgene Daughtry, Beloit Clinic, Insurance and Billing; Mary Hayden, Beloit Hospital, Central Supply; Anita Henningsen, Beloit Clinic, Infectious Disease; Kirsten Holloway, Cancer Care Center, Care Coordination; Nicole Horejsi, Beloit Clinic, Insurance and Billing; Nicole Kovarik, Beloit Hospital, Nursing Administration; Jolie Larsen, Beloit Hospital, Special Care; Derrick Larson, Cancer Care

Veteran Club Members

Kimberly Draeving, Beloit Hospital, Dialysis; Candida Franke, Beloit Hospital, Cardiac Intensive Care; Mary Johnson, Beloit Hospital, Dialysis; Michele Lemke, Beloit Hospital, Cardiac Intensive Care; Patricia McAtee, Beloit Hospital, Intermediate Care; Lori McKee, Beloit Hospital, Advanced Joint Care Center; Ronda Perry, Cancer Care Center, Oncology; Tammy Pozzani, Beloit Clinic, Insurance and Billing; Denise Risseeuw, Beloit Hospital, Dialysis; Kristin Walsh, Beloit Clinic, Administration

And the Four Values Pin Winner is...

Renee Bluhm, CMA Beloit Clinic, Rheumatology Renee is the winner of the Disney trip from the February 19 values celebration!

Renee plans to travel to Disney with her family to celebrate her achievement in earning all four values pins in 2017 and in being selected as this year’s Disney trip winner. Renee will attend a seminar at the renowned Disney Institute on Quality Customer Service so she can bring back best practices to our organization.

While in the sunshine state she will also spend a few days having fun with her family at Disney. Please congratulate Renee and wish her a safe and enjoyable trip!

Value: Satisfaction

The Patient Voice A kind word, a welcoming smile, and a topnotch level of professionalism can make all the difference for our patients – and they are grateful for all you do to make their experience positive and memorable.

On behalf of our health system, we thank Patty McAtee, RN in Intermediate Care for delivering a positive and memorable family experience.

The following is a letter that was received from a patient’s family member.

Dear Patty, I would like to thank you for taking care of my mother. You were so helpful with getting the phone to her so I could talk with her. She ended up passing away so that was my last conversation with my mother. I know how hard nurses work and all of my family thanks you for your caregiving. We are grateful that our mother did not suffer. Blessings to you.

MARCH — EVENTS — Adult Grief Support Group Tuesdays starting March 5–19 | 5:30 pm Mini Group meets from 5:30–6:30 pm at Beloit Regional Hospice, 655 Third St., Ste. 200, Beloit, WI. Each group is free of charge, but registration is required. Call 608-363-7421 for more info.

Diabetes Self-Management Education Class Saturday, March 9 | 8 am Continental breakfast and lunch provided.

Cardiac Nutrition Class: Heart Healthy Eating - “Full on Fiber” Wednesday, March 13 | 1 pm or 6 pm Same class is offered at two different times on in the hospital’s Boardroom. Choose from either 1–2 pm or 6–7 pm. Class features the following topics: Getting Smart on Salt, Plant-Based Approach for Heart Health, Heart Healthy Nutrition and Diabetes, and Heart Healthy Holidays.

Call 608-364-5445 for more info.

No registration required.

Our Values in Action Nominations compiled by Jessica Lawver, Human Resources The following employees and providers were spotted by their fellow colleagues for doing something nice for our patients, visitors or fellow Beloit Health System team members.

Please continue to thank your colleagues for the daily things they do to make Beloit Health System memorable.

Shaun Tyler – Security, Satisfaction Christina Ginter, BMH – Dialysis, Engagement Marge Seaverson, BMH – Dialysis, Engagement Kim Saunders, BMH – Dialysis, Engagement Holly Church, BMH – Dialysis, Engagement Ashley Draeving, BMH – Dialysis, Engagement Michelle Sutherland, BMH – Laboratory, Engagement Michele Lemke, BMH – Cardiac ICU, Engagement Janet Ryan, BMH – Quality Assurance, Engagement Heidi Christianson, BMH – Emergency Department, Engagement, Satisfaction Carolyn Vohs, BMH – Riverside Terrace, Satisfaction

Melanie Wobig, BMH – Radiology, Integrity Carolina Delgado, BMH – Intermediate, Satisfaction Rebecca Baumann, BMH – Home Health Care, Engagement Traci Brockhus, BMH – Home Health Care, Engagement Rose Borrett, BMH – Home Health Care, Engagement Kathy Garsow, BMH – Home Health Care, Engagement Carrie Wrage, OC – Occupational Health, Engagement Duane Olsen, BMH – Ambulatory, Satisfaction

Welcome MARCH! Lion … or Lamb?

by Deb Brigham/Gifts from the Hart I am soooooo looking forward to the first visible signs of Spring. The first “official” day is only a few weeks away (according to the calendar anyway). After just living through an extremely rough January and February, I know it seems impossible, but Spring IS coming …..

I PROMISE! Although, it’s certainly seems that March is coming IN like a Lion, hopefully that will be short lived and it will coast it’s way out like a lamb and continue on, changing into the welcoming Spring season we are all looking forward to.

As far as the Gift Shop is concerned, there will also be many changes. For the month of March we will have sales that will change almost weekly, so stop in often and watch the signs inside and outside the shop. We will start the month with all of our winter/fall weight fashion being clearance priced at 35% off (scarves, hats, gloves, poncho’s, clothes and so much more)!

Stop in and check out “Sheila’s Corner” (just left inside the doors) for the fashion sale choices, but check often because they WILL change regularly.

Mid-March we will have a St Patrick’s promotion where anything with even a wee bit of green on it being discounted. Watch your email for more sales further into the month. We will do our best to continue to carry the more unique items you have all come to trust us to have for you. I am looking at getting in some different styles of purses and wallets, as well as compression socks and some fun unique novelty items to keep you interested. Expect to see new and different things every time you stop in to your Gifts from the Hart gift shop!

Have a wonderful Spring everyone!

Blue Ribbon Awards I have worked in another health system and I am extremely impressed with Beloit Health System’s overall detail to patient care and satisfaction.

I am extremely happy with your service and my care. (Beloit Clinic) Everyone in Beloit Clinic Urgent Care, Radiology and Podiatry were very friendly and professional.

Staff in the Beloit Clinic Registration area are unfailingly friendly and efficient.

I find the NorthPointe Clinic Receptionists and Nurses are always pleasant and professional. My phone calls are quick and efficient.

The Receptionist was very helpful in explaining how your new check in system will work in the future and even listening to my concerns about non-computer patients using it. (Beloit Clinic) Anna Rabe, Beloit Clinic Receptionist, is a true sweetheart; always smiles and in a good nature.

When making my appointment Helen McCarthey in Beloit Clinic Registration, was such a help! She was so sweet and courteous!

Two big thumbs up! She made me feel at ease and taken care of.

Signed in through email confirmation and the doctor and nurse were ready for me by the time I got to the waiting room. No delays. (Beloit Clinic) Dr. Maria Goetzen, Family Medicine, is ALWAYS AWESOME, VERY CARING, VERY PROFESSIONAL and VERY THOROUGH!!!!! I love this doctor and feel blessed she is my healthcare provider.

Dr. Jack Wang, Family Medicine, is one of the most thorough doctors I have ever experienced.

He explains things clearly and goes beyond in explaining how and why.

Kristy Dygart, NP, Orthopedics was exceptional in all aspects of providing her services. Her personality shines like a bright ray of sunshine!

Dr. Nivedita Karmakar, Pediatrics, is wonderful! She is extremely responsive, thoughtful and conscientious. Also fun to talk with!

Dr. Leighton Johnson, Orthopedics, impressed me when he took the time to check back ten years to see who did myother hip and what type of hip was used.

Dr. Dimitrios Fanopoulos, Rheumatology, is a very caring doctor.

Dr. Tolentino’s nurse Phoebe Tobias, CCMA, in Internal Medicine is very nice and kind to me.

Dr. Maria Goetzen’s nurse, Linda Robson, LPN, in Family Practice is very welcoming and kind.

RNs and CNAs all outstanding, even above and beyond. (Intermediate Care)

The Blue Ribbon of Patient Care Excellence is awarded to employees, workgroups, and physicians who received honorable mention in a Press Ganey Patient Satisfaction Survey.

I was extremely impressed with the job done by the doctor’s assistant Nicole. She was very friendly, polite, knowledgeable and explained the procedures very clearly. (Beloit Clinic)

The nurse Beth Butler, RN, that was on duty at the time of my procedure was very nice, helpful and informative. All the staff were exceptional!

(NorthPointe Ambulatory Surgery)

All of the Nurses are awesome. The Medical Assistant who checked me in was very kind and attentive. Very good always!! Very professional.

(Cardiology Clinic)

Radiologist did an excellent painless procedure.

(Ambulatory Surgery)

Brian Mulder, NP, his office is amazing! I have already referred people to him and they are happy. (NorthPointe Orthopedics) Dr. Anisha Nandyala, Hospitalist, delivered excellent care and had super skills and was very knowledgeable.

Dr. Daniel Hart, Hospitalist; Dr. Mashood Ahmad, Nephrology; Dr. Hilton Hudson, Cardiothoracic Surgery; Dr. Leo Egbujiobi and Dr. Haroon Chughtai in Cardiology were all excellent! Dr. Chughtai made sure he consulted my kidney doctor and NW Transplant Unit. Saved my kidney function!

Annette Spencer, RN made me feel very comfortable. (Joint Center/Ambulatory Surgery) Dr. Daniel Sellman, Orthopedics, has done four surgeries on me and every one has been successful. He is a very skilled physician.

My Nurses were all real great and CNAs were fabulous! My stay was enjoyable. (Multi Care Center) The Nursing Staff were amazing, they went above and beyond. Possibly the best nurses I’ve had. The younger nurse that was with me from the beginning is really nice and I would not want anyone else. (Family Care Center) I’m very pleased with my care!! Thank you.

(Special Care)

The Nurse that was monitoring my vitals during the procedure was the best. Her bedside manner was outstanding and she helped to distract me during the procedure. (Ambulatory Surgery) I think it was excellent all around. The services they provided, the cleanliness of the hospital (Hospitality), the Staff, the Nurses and the Doctors were very patient. They were very comforting and calm, treated pain very well and really listened to the patient. We had a great experience. (Emergency Department) Aaron Stauss, RN was my nurse and he did an excellent job. (Emergency Department) Dr. Richard Radak, Emergency Medicine, is very, very good. He is always willing to listen to you and always willing to get to the bottom of stuff. He’s very, very good.

Having the triage nurse right outside with registration was very beneficial. They could tell my child was in pain immediately and brought him over before others and took him right back so he did have to wait anymore since he’s young. Their attentiveness to his distress and the timeliness of which they took care of him was very impressive.

(Emergency Department) They were all very friendly, nice and made you feel comfortable and at ease. So, yes, I was very happy. (Emergency Department) The provider who cared for me, she was really awesome. She was very attentive, friendly and caring. She was really, really great! (Emergency Department)

Nursing Collaborative Committee Needs New Faces

By Lindy Buroker, RN On behalf of the Nursing staff we would like to give a special thank you to the ancillary staff for all your hard work during the busy census.

Your efforts and dedication do not go unnoticed, we would not function without you!

Coming soon to a hallway near you are the PurWick external catheters for incontinent females. Special Care and Intermediate have trialed this new equipment, and it went over quite well. More education and in service to be provided at a further date.

The Nursing Collaborative committee as always, is looking for some new faces. The goal of the committee is to collaborate in problemsolving and decision-making to improve the practice and patient care environments across the health system.

Anyone interested please contact Kristy Dollinger or Hollie Crocker who are chairs for the department, we meet from 7:30– 9:30am the second Wednesday of every month.

Healthcare Professionals Needed for Docs Who Rock HealthNet of Rock County, Inc. is seeking all doctors, nurses, administrators, dentists, chiropractors, holistic healers, or any other healthcare professionals to bring your musical talents to the sate at he next

Docs Who Rock

May 10, 2019 Janesville Performing Arts Center HealthNet of Rock County, Inc. was gifted in perpetuity the opportunity to host the Docs Who Rock event beginning in 2019, in conjunction with United Way Blackhawk Region, and is seeking musicians to bring their act or bring their talent for a night of music and fun with proceeds benefiting all under-served Rock County residents seeking healthcare.

Whether you are part of a band or a solo act, they’ll get you set up to perform on stage!

If you are interested in performing, please contact Brad Lutton at Knapton Musik Notes brad@kmkwi.com.

If you have any questions about the upcoming event, please contact HealthNet Development Director Heidi Van Kirk at (608) 314-1930 or development@healthnet-rock.org.

Our wonderful Dietitians Nicole Chen and Ellyn Rippl and Director of Hospitality Services / Executive Chef Tom Sullivan came together to develop an awesome presentation on Plant-based eating!

Second session was 2/27 from 6-7pm in the Hospital Auditorium. #heartmonth

Remember to turn your clocks one hour ahead on March 10th