Internet Everywhere - press conference presentation

Press Conference Scott Alcott - EVP Consumer Business Unit Ariane Marchant - Customer Marketing Director Bart Van Den Meersche - EVP Entreprise Business Unit

March 28th 2012

The world changes...

Belgacom reinvents its Internet

Our ambition:

Convergence for all Our technologies and solutions ease and enrich people in their private and professional life

Chaque jour plus de possibilitĂŠs

Elke dag meer mogelijkheden

We ‘ve been working on building blocks since years...

In 2011, we focused on new convergent elements: June 11

July 11

December 11

TV Everywhere

91% Promoters!

180k Downloads

500k Nat’ Fon Spots 5Mio Int’ Fon Spots

We are now ready

with unique connectivity assets

A high quality national network,

convergent Fix/Mobile

DSL 99.85% DSL

3G Largest Wi-Fi network in Belgium

(among world leaders)

97% coverage

>81% VDSL2

2G

(2nd

in Europe)

>91% TV coverage

99.98% coverage

Our ambition:

Convergence for all We are ready‌

But is the customer ready?

Customer behaviours have rapidly changed

Devices

Mobile usage > phone Gsm = camera 60% population

Boom Smartphones (18%), tablets, Multiscreen: 3.2 digital screens /population

Content

Boom social media 59% population on Facebook Involving content News, pictures, music

It’s time to meet customers new needs with our unique assets

Convergent devices

Convergent network

Convergent content

On April 16th, Belgacom launches Internet Everywhere simple & convergent, peace of mind for all

Convergent devices

Convergent network

Convergent content

Internet Partout Internet Overal the full converged internet solution

• • • • •

to access your favorite content, to stay in contact with friends, wherever you are in Belgium via all your devices Included in all Belgacom Internet

Internet Everywhere: stand-alone

Simplified, without price increase Start

Comfort

,95

,05

24 €

50GB Wi-Fi (Home + Fon) 50MB

44,94€

34 €

Up to 30

Maxi

Mbps

150GB Wi-Fi (Home + Fon) 100MB

Unlimited (Home + Fon) 250MB

Internet Everywhere - Packs

more internet, more free calls, more content/device Pack Start

55,95€

Pack Comfort

59,95€

Pack Maxi

73,95€

more volume

more volume

more volume

Free calls off peak > fix to fix + GSM in Belgium

Free calls off peak > fix to fix + GSM in Belgium > fix to fix international

Free calls off peak > fix to fix + GSM in Belgium > fix to fix international or

Up to 30 100GB Wi-Fi (home + Fon) 100MB

Mbps

Unlimited Wi-Fi (home + Fon) 250MB

Unlimited Wi-Fi (home + Fon) 1GB

Pack Maxi:

All in one!

Internet Partout + OR

Tablet

Content

1GB Deezer Premium +

Internet Everywhere :

what happens for existing customers ?

Changes for internet will be applied automatically Speed

Automatic upgrade

Wifi volume

Automatic upgrade

Mobile 3G volume

Contact us for free SIM card

(depending on technical situation)

Internet Everywhere,

it is just peace of mind

1 Bill

3

Networks

1

Subscription

Internet Everywhere :

a new standard for all Private

Business SME

New way to respond to small enterprises needs

Dedicated offer • • •

•

Remote 24/7 support Guaranteed onsite repair time Mobile Internet as back-up Online data back-up

• •

Internet everywhere • via Fon spots • via 3G Any device

Readiness

•

Secured and smart access

•

Online data back-up

Office&Go

Complete new portfolio

Launch May

More for the same price

Price VAT excl.

Office&Go Comfort New entry offer

Office&Go Maxi 42,13€

33,13€

Office&Go Intense 53,47€

Up to 30 Mbps 2,5 Mbps 150 GB

Up to 30 Mbps 3,5 Mps Unlimited

Up to 30 Mbps 4,5Mbps Unlimited

Onsite repair

Day after

Same Day

Same Day

Remote repair

24/7

24/7

24/7

Via free wifi spots

Fon

Fon

Fon

100 MB

250 MB

500 MB

10 GB

20 GB

2X 20 GB

-

.be

.be

Incl.

Incl.

Incl.

Max download speed Max upload speed Volume (Fix/Fon)

Mobile Internet vol. via 3G

Becloud Backup DNS Secured smart access

For new & existing customers Automatic migration

1

2

(Bizz) Internet Favorite / Intense

Smart access

May June

Office&Go Maxi / Intense

Q4 2012

New and existing small enterprises get more for the same price!

Conclusion

Belgacom Internet Everywhere:

just 1 subscription for surfing at home and anywhere else Our technologies and solutions ease and enrich people in their private and professional life

a new Belgacom is born...

Discover

how we inspire our customers on facebook.com/belgacom

...each day more opportunities

Today, we are ready to offer customers the best of the fixed and the mobile internet, integrated in 1 single subscription

Everywhere

Q&A