A New Driver Takes the Wheel
The Canadian Automobile Dealers Association is working with your regional and provincial associations to represent your interests at the highest levels.
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Our vision is for member dealers and the dealer franchise system to be seen by the public as the best choice to fulfill all their automotive needs.
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Signals is THE flagship publication for the NCDA, the industry association that represents over 400 new car and truck franchised auto retailers in BC. #380–8029 199 Street, Langley, BC V2Y 0E2 Tel: 604-214-9964 // Fax: 604-214-9965 newcardealers.ca // info@newcardealers.ca
NCDA Staff
Blair Qualey President & CEO bqualey@newcardealers.ca 604-214-9964 Ext. 228
Shakira Maqbool Manager, Finance & Administration smaqbool@newcardealers.ca
Sophie Wright Events, Office and Membership Coordinator swright@newcardealers.ca
Vancouver International Auto Show
Eric Nicholl, MBA Executive Director enicholl@vanautoshow.ca 778-968-0440
Josh Ferguson Sales and Sponsorship Specialist jferguson@vanautoshow.ca
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CONTENTS
News From the Front Seat
In late May we held both our annual NCDA Day at the Legislature in Victoria and the annual general meetings for the NCDA and our foundation.
For our Dealer Day at the Legislature, we once again invited Vancouver Island new car dealers to bring some of their newest electric and hybrid vehicles, along with a selection of family and work vehicles that, due to the low threshold of $55,000, are subject to the so-called BC Luxury Tax. We highlighted those vehicles with window signs that read: “Do I look like a luxury vehicle?”
has helped place BC in a leadership position in zero-emission vehicle (ZEV) sales. We look forward to continuing our partnership in whatever form it may take moving forward— whether this is through rebates or another form of incentive.
But it’s not a secret that we face uncertain times due to the actions of our closest neighbour to the south. We are in a new reality and it’s having an impact on every sector of the economy, including the automotive industry. It’s a concern for consumers and dealers alike.
“As we head into summer 2025, I’m pleased to update readers on what’s been a very active few months for our sector as we navigate shifting
tariff policies and other industry challenges.”
Based on commentary from various ministers, MLAs and government staffers who took in the display, our point was made. With the average price of a new vehicle in Canada around $66,000, BC families are facing additional costs for necessary transportation. It’s time for the BC government to do a comprehensive review of the provincial sales tax structure for vehicles. We remain hopeful they will act promptly.
At the event, I was pleased to join Hon. Adrian Dix, Minister of Energy and Climate Solutions, responsible for the CleanBC Go Electric Vehicle Rebate Program to make remarks. The minister kindly acknowledged the important role the NCDA and our members played as key partners in the success of the Go Electric program, which was paused on May 15.
I was pleased to share with the minister how proud we are to have administered the program since its inception in 2011. In total, more than 112,500 rebate applications have been processed, including a record 25,000 last year. The program
Meet your 2025-2026 New Car Dealers
Association Board of Directors
But government has levers at its disposal that can make a real difference, and support consumers, our sector, jobs and the economy.
As an example, government can choose to put the brakes on the ZEV mandate policy and its enforcement, especially as demand by consumers lags.
We know that simply having vehicles available is not enough. Achieving zero-emission targets also requires strong consumer demand and supportive policies. Without action, the policy will restrict the supply of internal combustion engine (ICE) vehicles, leading to reduced availability for many families and driving up prices for both new and used vehicles.
I am grateful to the minister for listening to industry concerns and we continue to participate in the BC government’s review of its CleanBC policies, reinforcing the urgent need to adjust the mandate’s targets and related enforcement to something that is achievable given current market conditions.
Bare
Luke McClellan
Jared Williams Chair
JACK CARTER NORTH
Chris Schaufele
Darren Johnson
BLAIR QUALEY PRESIDENT & CEO, NCDA
Blair Qualey
& CEO
Ann Marie Clark
Deryl Griffith SIGNATURE MAZDA
Kai Hensler WEISSACH GROUP
Kent Magnuson METRO MOTORS LTD. (FORD)
Rick Wright VALLEY MITSUBISHI
New Car Dealers Association and Foundation AGMs
While in Victoria for our Dealer Day we also held AGMs for the association and the foundation, with the presentation of reports to dealer members along with the approval of financial statements, appointment of the auditors and director elections.
During the NCDA AGM, there was a change in leadership on the board of directors, with former treasurer Jared Williams from the Kootenays being elevated to the position of chair, while Dave Bare became treasurer and past chair Ann Marie Clark kindly offered to serve in the role of a vacant vice chair position (due to Kai Hensler standing down from the executive committee rotation).
Existing directors were re-elected for another year, while two new directors joined the board: Kent Magnuson from Metro Ford in Port Coquitlam and Rick Wright from Valley Mitsubishi in Kelowna. Congratulations to our new chair Jared Williams (please see an interview with Jared in this issue of Signals) and all of our board members! We are most grateful for their time and willingness to serve the new car dealers of BC.
The association sustained its strong financial performance and growth trajectory in 2024. The successful return of the Vancouver International Auto Show (VIAS) in 2024 significantly contributed to the association’s robust financial position, and this is coupled with continued revenue from memberships, endorsements and other programs. Prudent management of operational expenses also played a pivotal role in fiscal 2024.
Looking ahead, the association will embark on new initiatives and complete ongoing projects, all aimed at enhancing efficiency, effectiveness and value proposition for our members. The NCDA is dedicated to supporting its membership by reinvesting in programs and services that align with the association’s mission and strategic objectives.
The New Car Dealers Foundation’s AGM saw the re-election of directors and the approval of year-end financial results. The report underscored the foundation’s financial health and its ongoing commitment to supporting the CarCareer Education Grant program, fuelled by contributions from VIAS proceeds and strong endowment fund performance.
Select Standing Committee on Finance and Government Services
On June 3, the NCDA testified at a meeting of the BC Select Standing Committee on Finance and Government Services, while it was meeting in
Surrey. The committee is comprised of both government and opposition MLAs and is tasked by the BC Legislative Assembly to undertake an annual public consultation on the 2026 budget, and to make recommendations based on the input it receives.
Once again, we commented on the levers available to the provincial government to support consumers, our sector and a more resilient economy:
1. The so-called luxury vehicle ta x threshold hasn’t been adjusted since 2006—despite inflation and the growing cost of standard vehicle safety features that have significantly driven up the average price of a new vehicle—and doesn’t reflect today’s reality. The tax kicks in at $55,000, while the average cost of a new vehicle now exceeds $66,000, largely due to innovations and safety features. We recommend eliminating what has effectively become a vehicle purchase tax. If the government insists on maintaining a luxury tax, it should apply only to truly high-end vehicles, without penalizing working families.
2. ZEV mandate. Without market support for the sale of zero-emission vehicles, the ability for government to reach its very stringent mandatory ZEV sales targets (26 per cent of all light-duty, 2026-model-year vehicles sold by 2026; 90 per cent by 2030; and 100 per cent by 2035) is simply not possible.
The standards are very stringent and largely unaligned with consumer demand. Without intervention, automakers face a $20,000 penalty for every vehicle falling under the quota—and those costs will undoubtedly be passed on to the consumer. In fact, manufacturers are already limiting vehicle allocations into BC to be able to meet these arbitrary quotas.
At this particularly challenging time, with BC consumers facing tariffs and affordability challenges, we recommended the provincial government put the brakes on the ZEV mandate policy and its enforcement provisions.
3. Skilled trades training. BC’s auto sector faces a labour shortfall of 20,000 workers over the next decade, particularly technicians trained in ZEV systems and diagnostics. At present, there are too few seats in automotive trade programs and limited ZEV-specific training opportunities to meet the growing demand. Access gaps are even more pronounced in rural and northern communities. We recommended increasing funding for auto trades and EV-focused training, partnering with post-secondary institutions to grow training capacity— and to support industry-led pathways like the NCDA’s CarCareerBC grants.
Continued on page 6
Foundation Board of Directors
John
Canada hosts auto events
VIAS executive director Eric Nicholl and I were pleased to participate as Canada hosted the US Dealers Association Summer Conference and Auto Shows of North American Summer Meetings in Montreal from July 14 to 18. While there may be political tensions between the two nations, dealer associations representing the two countries enjoy a relationship that is based on mutual respect and partnership. It was important for us to be there. Moreover, we were honoured to be invited by the Auto Shows of North America group to present an in-depth case study on the success of the 2025 VIAS. The focus was on strategic execution, measurable results and key takeaways that contributed to positioning VIAS25 as a premier automotive experience in North America. And there may also have been some passing mention of the highly publicized exclusion of a certain brand for safety reasons.
Summer events 2025
The NCDA is holding two new events this summer. The first was Speed Week in partnership with the beautiful Sun Peaks Resort, located outside of Kamloops. The package included accommodation, vehicle displays and 18 holes of golf on the Sun Peaks course. It was a terrific opportunity to be part of a high-energy weekend with fellow dealers and industry partners in one of BC’s most scenic resort settings.
Then, on August 13, we’re pleased to invite our members to the NCDA Charity Golf Tournament, taking place at GreenTee Country Club Westwood Plateau in Coquitlam. This is more than just a golf event — it’s a unique opportunity to bring our dealer community together for a day
of connection, friendly competition and support for a cause that directly benefits the future of our industry. All proceeds from the tournament go to the New Car Dealers Foundation of BC, supporting CarCareerBC grants and scholarships for students pursuing careers in automotive.
For details and to register visit: Event List | New Car Dealers Association of BC
Western Canada Dealer Summit registration opens Dealer principals and general managers, mark your calendars now to join us at the beautiful Chateau Lake Louise, Alberta, from November 13 to 16, 2025, for engaging speakers, plentiful networking opportunities and invaluable learning experiences. Best of all, stay current with the latest best practices for your dealership.
This year’s gala keynote speaker is Brett Wilson, a respected Canadian entrepreneur, investor and philanthropist, widely known for his role as a former Dragon on CBC’s hit show Dragons’ Den Register today for this year’s Western Canadian Dealer Summit. Western Canadian Dealer Summit
Sincerely,
Blair Qualey, President and CEO New Car Dealers Association of BC bqualey@newcardealers.ca
WESTERN CANADIAN DEALER SUMMIT
November 13-16, 2025
Fairmont Chateau Lake Louise, Alberta
Reinventing Automotive, One Decision at a Time
Dealers, bring your leadership team and join us in beautiful Lake Louise, Alberta, for engaging speakers, plentiful networking opportunities, and invaluable learning experiences.
Gala Keynote Speaker
W. Brett Wilson, a respected Canadian entrepreneur, investor, and philanthropist, widely known for his role as a former Dragon on CBC’s hit show Dragons’ Den, will be joining us as our Gala Keynote Speaker.
This event is expected to sell out!
Early Bird rates are in effect until July 15, Dealers from all provinces are welcome. Dealers Delegates can register at westerndealersummit.com
Interested sponsors can contact the MDA Office.
Welcome to Our New Members
Members of the New Car Dealers Association of BC provide vital products and services to dealer members, allowing them to do business with greater cost effectiveness, environmental responsibility and general efficiency.
NEW MEMBER: SANTANDER
Santander Consumer Finance (SCF) is a leading consumer finance bank. It is present in 16 European countries, Canada and China. Its business activity is focused on supporting its customers by offering them the best banking and financial solutions, and helping its partners (OEMs, dealers and merchants) to boost their sales capacity by financing their products and developing advanced technologies to give them a competitive edge. With more than 15,000 professionals at the end of 2024, SCF serves 17 million customers and 130,000 point-of-sale partners. It is part of Digital Consumer Bank, one of the five global businesses of Banco Santander, which encompasses the consumer finance business of the group worldwide.
Contact John Grant at 780-818-8045 or visit santanderconsumer.ca
NEW MEMBER: RAM CONSTRUCTION INC.
RAM Construction was established in 1986 and has become an industry leader in the British Columbia construction industry. The business values an honest and open approach throughout the construction process and endeavours to build strong relationships with its clients, subcontractors and the community.
RAM offers pre-project planning services, design-build services, tendered construction, time-and-materials execution, construction management services, as well as a hybrid of more than one option.
As a family-owned and -operated business, most key personnel
NEW MEMBER: KENECT
Kenect empowers more than 10,000 dealerships with AI-driven reputation management, business texting and digital communications. Its platform automates positive review generation, mitigates negative reviews, resolves disputes and delivers OEM-compliant responses—boosting ratings and revenue.
Now with Service AI, Kenect provides fully automated scheduling and recall VIN-matching, eliminating manual processes while increasing service department profitability.
Partnered with leading OEMs and integrated with top DMS/CRM providers, Kenect transforms customer engagement. For nearly a decade, it has helped dealers work smarter, not harder—driving measurable business growth.
Contact Cameron Jarvis at 385-498-5117, smart.kenect.com/ncda
have been with RAM for several years. This provides consistent, steady, reliable and dependable relationships with every client. It is a progressive company with an outstanding reputation for providing unlimited expertise, quality service and dedication to all contractual agreements under which a project is built. Over the past 40 years, RAM has successfully completed more than 100 dealership projects across a wide range of automotive brands, including new builds and both minor and major renovations.
Contact Jeff Knoblauch at 604-940-5265. ramconst.com
The Vancouver Auto Show returns March 25–29, 2026, at the Vancouver Convention Centre. Mark your calendar and join us for the automotive event of the year!
Display opportunities are limited. Book your space now and save!
The VSA’s Connector:
Supporting fast, fair dispute resolution in BC
The Vehicle Sales Authority’s (VSA) online dispute resolution platform, Connector, continues to support motor dealers and consumers in British Columbia, helping resolve disputes fairly, safely and conveniently.
Since launching in April 2023 at connector.vsabc.ca, Connector has become a trusted tool for addressing disputes stemming from a motor vehicle transactions.
By offering a secure, chat-like online negotiation that’s available 24/7, parties can communicate directly within Connector and work toward a resolution, anytime, from anywhere. This informal and user-friendly approach gives consumers and licensees the opportunity to be heard and be in control of the outcome, avoiding both escalated disputes and potential reputational damage.
Connector remains voluntary for both parties, but the VSA encourages dealers to continue engaging with the platform when invited. And as the VSA has seen since launching Connector in 2023, licensees have gotten the message.
Here’s how Connector has been making a difference:
» 325 consumer disputes submitted since launch (April 2023)
» Average dealer participation rate: 72 per cent
» Average confirmed resolution rate in FY 2025: 20 per cent
» Average time to reach a confirmed resolution: 11.5 days
Stats as of March 1, 2025
Feedback from licensees has confirmed that Connector remains easy to use and efficient, helping to retain existing customer relationships and resolve disputes much faster.
In November 2024, the VSA expanded Connector’s use by updating its approach to complaints about deposits and dealer fees. Now,
consumers are first directed to My Self-Help, the VSA’s legal information tool, and Connector, to resolve issues directly with the dealer before taking a more formal step.
By making this change, the VSA has freed up some resources to focus on more complaints, while empowering the industry and consumers to work towards resolutions and fair outcomes together.
Recently, Connector experienced a short service interruption, which the VSA IT team worked through. During that time, the VSA saw a sharp increase in phone complaints, highlighting just how critical the Connector platform is to streamlining the dispute resolution process— not just for consumers and licensees, but also for the VSA’s consumer services team.
The VSA is pleased to report that Connector remains fully operational since coming back online last month. Dealerships invited to participate in a new case in Connector should simply follow the instructions in the notification email to access the platform.
The VSA extends thanks to all licensees who have used Connector so far: their participation has helped strengthen public trust in BC’s motor dealer industry and contributed to more efficient resolution of consumer disputes.
To learn more about Connector, please reach out to the VSA’s consumer services team at consumer.services@vsabc.ca, 604-5757255 or toll-free 1-877-294-9889. Win-win solutions are reached together.
For more information and resources visit vsabc.ca
Navigating an Uncertain Road
NCDA advocacy update
The issues that plagued dealers and were mentioned in the spring edition of Signals continue. Ongoing trade tensions, economic uncertainty and the looming threat of escalating US tariffs remain top of mind for new car dealers in BC.
The BC government is being pulled in multiple directions. Almost every minister and MLA is currently tackling tariffs and trade. They are in constant dialogue with the new prime minister and his cabinet members, elected members in the United States, and have embarked on a trade mission to Southeast Asia. At home, there is a $15 billion budget deficit for the year, and they are currently negotiating new contracts with over 300,000 government public-sector employees.
The spring session of the Legislative Assembly of BC is the first since the fall election for the new Official Opposition, the BC Conservatives. The Official Opposition has raised political tensions by challenging the sitting government, contributing to the broader climate of political uncertainty. This has led to one of the most contentious spring legislative sessions in recent memory.
Our association, the New Car Dealers Association of BC (NCDA), has maintained a focus on steady, constructive engagement with all levels of government, aiming to build stronger ties related to trade and tariffs. We have been in Victoria to speak with the government about the CleanBC Go Electric Vehicle Rebate Program and the stringent EV mandates. We have also confronted the government regarding the luxury tax issue.
At the end of May, during the last week of the legislative assembly’s spring session, the NCDA board of directors travelled to Victoria for its annual Government Lobby Day and New Car Auto Show at the legislature. This year, we changed our approach: instead of showcasing solely electric vehicles, we highlighted a broader variety of innovative models across the automotive spectrum. This display offered government officials a more comprehensive view of the exciting range of products our industry is introducing to the market—essentially, vehicles they should be aware of.
During our visit, we held a series of productive meetings with ministers, MLAs and senior officials. Topics included potential US tariffs, BC’s EV mandate, the so-called BC Luxury Tax, concerns regarding provincial sales tax (PST) and longstanding consumer protection issues. Though the schedule was demanding, the outcomes were significant. We left Victoria with a newly elected NCDA board and executive committee, renewed momentum and a focused plan to address the road ahead. Recently, the NCDA has been addressing the growing concerns of
dealers around changes introduced by the BC Assessment Authority. In select pilot communities—including Richmond, Smithers, Coquitlam and Burnaby—the Authority has launched a pilot program that shifts the commercial property valuation model from being based on land and improvements to being based on the business revenues generated at the dealership.
While aligning taxation with business performance may be the goal, this model could significantly increase property tax burdens—especially for dealerships operating in high-revenue, low-margin environments. The pilot in Smithers, which includes consultations with local business owners, aims to evaluate its impact on both business operations and municipal revenue. However, if implemented provincewide, the implications for dealers and local economies could be substantial.
The NCDA is actively developing a strategy to educate municipalities and policymakers about the risks posed by this revenue-based model—not only to dealers but also to local employment, investment and long-term economic sustainability across communities in BC.
NCDA president and CEO Blair Qualey recently appeared before the Select Standing Committee on Finance and Government Services. In his remarks, he reiterated the need to reform the luxury tax so that it better reflects genuine luxury purchases, rather than penalizing families who rely on larger vehicles to transport children to school and sports, etc. He also addressed the cost implications of the EV mandate, warning that without greater flexibility and support, it risks placing new and used vehicles even further out of reach for many British Columbians.
The NCDA’s advocacy will continue throughout the summer as the association re-engages with the provincial government to advance critical discussions on EV policy and consumer protection reform. These issues remain essential to the future success and sustainability of our industry, and we are dedicated to ensuring that our members’ voices are heard.
Looking ahead, the NCDA is preparing for the 2025 Union of BC Municipalities (UBCM) Convention, which is once again set to take place in Victoria. As in previous years, the NCDA is proud to sponsor this significant event attended by mayors and councillors from across the province. UBCM continues to serve as a crucial forum for building relationships and advancing discussions on local policy, and we look forward to having another strong presence there.
Despite the many challenges, the NCDA remains focused, resilient and proactive. We are committed to advocating for a fair, competitive, and forward-looking automotive sector in British Columbia.
Conversations with Government
NCDA Day at the Legislature
In May, BC’s new car dealers hosted their annual Day at the Legislature, where some of the most popular and innovative vehicle models were on display—and elected leaders on both sides of the aisle had the opportunity to speak with dealers about the latest features and innovations.
This year’s event took on a decidedly different tone than in previous years, however, due to the actions of Canada’s neighbour to the south—and the impact that tariffs and the ongoing threat of subsequent tariffs is having on every sector of the economy, including new car dealers.
Members emphasized to provincial government officials the significant contribution of their industry, noting there are more than 400 franchised new car and truck dealers doing business in 55 BC communities, providing 30,000 family-supporting jobs, and generating $17 billion in retail sales.
BC’s New Car Dealers Association (NCDA) president and CEO Blair Qualey provided remarks at the event and emphasized that this is a time when policy and budgetary decisions supporting consumers, the new car dealers sector, jobs and the economy require thoughtful consideration. He also highlighted three specific levers at their disposal that could do just that.
Many of the vehicles on display during the Day at the Legislature were affixed with signage and the following caption: “Do I look like a luxury vehicle?” The point was to highlight that BC’s luxury car tax threshold hasn’t been adjusted for two decades and does not reflect today’s reality. The tax kicks in at $55,000— when the average cost of a new vehicle is approximately $66,000. As a result, many cars, SUVs, vans and pickups—which families and individuals require in their day-to-day lives to shuttle their kids to soccer or hockey practice—are subject to the tax. If the government insists on retaining a luxury tax, the NCDA is recommending that it be applied to high-end purchases as it is intended—instead of penalizing working families.
Cost is always a factor when considering the purchase of a new zero-emission vehicle. And while the province has now placed the
CleanBC Go Electric Vehicle Rebate Program on “pause,” the NCDA is proud to have administered the program since its inception in 2011.
More than 112,500 rebate applications have been processed, including a record 25,000 last year.
The program has helped place BC in a leadership position in zero-emission vehicle sales, and the NCDA looks forward to continuing its partnership with the government in whatever form it may involve moving forward, whether that be via rebates or another form of incentive.
Another critical issue is the ZEV mandate and its unintended consequences. Without market support for zero-emission vehicles, the ability for government to reach its mandatory ZEV sales targets (90 per cent of all light vehicles sold by 2030 and 100 per cent by 2035) is simply not possible.
As a result, the NCDA is encouraging the province to put the brakes on the policy and its enforcement provisions. Without intervention, automakers face a $20,000 penalty for every vehicle falling under the quota—and those costs will undoubtedly be passed on to
the consumer.
BC’s new car dealers appreciated the time and attention that was provided by the Honourable Adrian Dix, Minister of Energy and Climate Solutions, at the event, including his understanding of the challenges and his commitment to continue to work in partnership with the sector.
The Day at the Legislature coincided with the yearly gathering of industry leaders, policymakers and stakeholders at the NCDA annual general meeting to acknowledge progress and discuss challenges within the sector. It also marked the official transition of the association’s first-ever female chair, Ann Marie Clark, from Nanaimo, to her successor, Jared Williams, from the Kootenays, and the introduction of Kent Magnuson and Rick Wright to the NCDA board.
Qualey rounded out the event by underlining how incredibly fortunate he is to be surrounded by dealers and board members who are dedicated and passionate, and acknowledged their commitment, which is key to the future success of the sector, this province and the communities in which they operate.
Blair Qualey, president and CEO of the NDCA, shakes hands with BC Premier David Eby at the NCDA’s Day at the Legislature event..
Back to School, Back to Utility
Your next ride: from gas to green, utility to ultra-lux
STORY AND PHOTOS BY ANDREW LING
2025 Genesis GV80 Coupe
Genesis continues its quiet rise with the introduction of the GV80 Coupe, a sloping-roof variant of its flagship SUV that trades some cargo space for dramatic style. With its double-mesh grille, quad-line lighting and sculpted rear hatch, this coupe-like SUV turns heads in a way few rivals at this price point can.
Inside, it’s all about modern luxury. A massive 27-inch OLED screen spans the dash, blending crisp graphics with an intuitive user interface. Materials feel upscale, and the cabin is whisper-quiet at highway speeds. There’s a sense of visual cohesion and restraint here — no overdone flash, just sharp design and premium execution.
Under the hood, a twin-turbocharged V6 delivers smooth and confident acceleration, matched with a suspension that prioritizes ride comfort but remains composed when pushed through curves. The GV80 Coupe isn’t built for canyon carving, but it balances
2025 Toyota 4Runner TRD Off-Road
The 4Runner is finally new again — and it was worth the wait. Built on the same TNGA-F platform as the Tacoma and Land Cruiser, the 2025 model blends classic toughness with long-overdue modern updates. The TRD Off Road trim, in particular, feels dialled-in for Canadian buyers who value year-round versatility.
Still body-on-frame, the new 4Runner includes legit hardware like a locking rear differential, Bilstein shocks, and Multi-Terrain Select with Crawl Control. The 2.4-litre turbocharged four-cylinder delivers more torque than the outgoing V6, while the new eight-speed automatic transmission improves drivability both on- and off-road. Towing capacity is expected to remain strong, and approach angles have been preserved for off-road confidence.
Inside, a 14-inch touchscreen modernizes the cabin, and Toyota’s full Safety Sense
presence, power and polish in a way that’s uniquely Genesis. For families who want standout styling and flagship refinement
without the German badge tax, this one is a genuine contender.
suite adds convenience without complexity. With proper 4x4 underpinnings, a functional roof rack, and a look that nods to its
heritage, this is the family SUV for those who prefer dirt roads and trailheads over coffee runs.
2025 Ford Explorer ST-Line
For families looking for value, space and sporty looks without the luxury price tag, the ST-Line trim offers one of the Explorer’s most balanced packages yet. It takes the visual appeal of the ST performance model — black grille, red accents, larger wheels — and combines it with the efficient 2.3-litre EcoBoost four-cylinder for a more affordable, livable package.
With 300 horsepower and a quick-shifting 10-speed automatic, performance is respectable, even when fully loaded. The Explorer remains one of the original family SUVs and continues to evolve with the times. All-wheel drive is standard in Canada and confidence-inspiring in poor weather.
Inside, the ST-Line gets upgraded seating materials, contrast stitching and a large digital cluster. An optional third row offers flexibility for larger families. While some interior plastics remind you this isn’t a luxury vehicle, the available tech and overall packaging make it a strong value pick. It’s ideal for buyers who want a little personality in their weekday hauler without stretching the budget.
2025 Mercedes-Benz G580 EQ “Edition One”
It may look unchanged at a glance, but the all-electric G-Class is one of the boldest transformations in Mercedes-Benz’s portfolio. The G580 EQ uses four individually controlled electric motors — one at each wheel — to deliver true torque vectoring, tank-turn capabilities and nearly 580 horsepower. It’s capable of silently climbing rocky terrain and then cruising through downtown with no tailpipe emissions.
The “Edition One” launch model includes exclusive touches like blue pinstriping in the grille, gloss-black trim, matte paint and special badging. Inside, there’s no compromise on luxury. Dual 12.3-inch displays, quilted Nappa leather, ambient lighting and that upright G-Wagen seating position are all present.
The electric platform allows for novel off-road features like G-Turn and intelligent terrain response, while range is estimated at around 400 kilometres. While not aimed at traditional EV buyers, the G580 EQ proves that legendary off-roaders don’t have to fade into obsolescence — they can evolve with elegance.
2025.5 Volvo XC90 T8 Plug-in Hybrid
For eco-minded families who aren’t ready to go fully electric, the updated XC90 T8 remains one of the smartest plug-in hybrid choices in the premium segment. It delivers up to 53 kilometres of electric range for short commutes while offering a combined 455 horsepower for longer road trips. The transition between electric and gasoline modes is seamless.
This 2025.5 refresh brings an all-new front grille design, updated software, faster charging times and improved drive modes that better optimize energy usage. Acceleration is brisk, and the XC90 handles with grace, even at highway speeds or with all three rows in use.
Inside, Volvo’s minimalist design language creates a calming environment — think matte wood, metal accents and a near-silent ride. The Bowers & Wilkins audio system is a standout, and the Google-based infotainment is user-friendly, with embedded Google Maps and Assistant. For larger households wanting plug-in efficiency with genuine luxury, the XC90 T8 continues to deliver quietly and confidently.
Learn more at techdriven.ca/car-reviews
Will ‘Made in Canada’ Remake the Canadian Auto Industry?
Seizing the power of made-in-Canada purchasing sentiment
BY BRUCE CAMERON, SIGNALS COLUMNIST
This past spring, when Donald Trump first claimed Canada would be better off as the 51st state, popular Canadian-born comedian Mike Myers used his platform on Saturday Night Live to send a clear signal back home: as the closing credits rolled, he revealed his T-shirt emblazoned with “Canada is not for sale” and mouthed the words that would soon become a nationalistic rallying cry— “Elbows up!”
In subsequent interviews, Myers, born in Toronto but working and living in the USA, said he had no idea his hockey reference would catch fire across Canada, becoming the centrepiece of an entire movement that is reshaping consumer buying behaviour throughout the country.
Trump’s erratic rants about tariffs threaten livelihoods across Canada, but the auto
sector is uniquely vulnerable. By the end of 2024, the Canadian automotive sector had generated over $19 billion and supported nearly 500,000 jobs. The high degree of cross-border integration and the vast amount of money required to re-engineer and reshape supply chains underscore the threats we face. Uncertainty is the new norm, but one thing that is certain is the surge of pro-Canadian sentiment, and that extends to purchasing vehicles.
For consumers seeking a Canadian-made vehicle (and research by software company Lightspeed Commerce suggests that 91 per cent are now prioritizing Canadian-made products), there are numerous mainstream options to choose from.
Stellantis has three vehicle models made in Canada: the Chrysler Pacifica minivan,
the Chrysler Grand Caravan minivan and the Dodge Charger. A fourth, the Jeep Compass, made in Brampton, will soon be rolling off production lines.
Toyota has three made here: RAV4 (gas and hybrid), the NX compact SUV (gas and hybrid) and the RX midsize SUV (gas and hybrid).
Honda builds two popular models in Canada: the Civic compact car and the CR-V compact SUV (both gas and hybrid).
General Motors also builds two models here: the Silverado 1500 Pickup (excluding the EV model, which is made in the US) and the lesser-known BrightDrop EV600 electric delivery van being built at its CAMI Assembly plant in Ingersoll, Canada’s first full-scale EV manufacturing facility.
Ford used to produce the Edge and Lincoln Nautilus at its Oakville plant but is
Yet desire for a Canadian-made vehicle is strong and growing. It is part of a surge in national pride and consumer action that has led to seismic shifts in travel spending, food purchasing and political support.
now retooling it to produce Ford F-Series Super Duty trucks by 2026.
Despite the Canadian choices available, new-vehicle advertising has not followed the lead of other industry sectors, which are wrapping themselves in the flag to boost sales.
Yet desire for a Canadian-made vehicle is strong and growing. It is part of a surge in national pride and consumer action that has led to seismic shifts in travel spending, food purchasing and political support, including:
»
• An unprecedented decline in the number of Canadians visiting the USA, down over 40 per cent for vehicle traffic and 30 per cent for air traffic in 2025;
»
• A massive increase in sales of Canadian-made food products, supplanting the previously heavy presence of American produce and packaged goods;
»
• A sea change in political support for the Carney-led Liberal government,
capped by a 30-point increase in Liberal support by early 2025.
The idea of an all-Canadian EV has been around for several years. Project Arrow (drawing its name from the infamous Avro Arrow fighter aircraft program) has been promoted by the Automotive Parts Manufacturers’ Association and Ontario Tech University since 2023.
Flavio Volpe, president of APMA, recently touted Project Arrow 2.0 alongside Evan Solomon, Minister of Artificial Intelligence and Digital Innovation. Challenges are considerable, including an anticipated five-year window to establish the plant, but the likelihood of an all-Canadian-built EV proceeding is high.
There are notable detractors, however, when it comes to the idea of a Canadianmade vehicle. Dr. Peter Frise, a University of Windsor professor who tried pitching the idea in the early 2000s, now says that building
cars in Canada only for the Canadian market is “a cute idea” but not sustainable.
Dennis Darby, president and CEO of Canadian Manufacturers and Exporters, contends that “it’s just not practical to build a car company from scratch,” pointing to the fact it took Elon Musk, with billions of dollars of capital, years to start Tesla.
But what Darby and others may fail to see is the potential power of federal support in vote-rich Ontario for the concept of an all-Canadian EV.
Another detractor is Stephen Beatty, former vice-president of Toyota Canada, who wrote an article in May 2025 for the think tank C.D. Howe Institute, concluding that rather than build a made-in-Canada car, “Canada must cut a new deal with Washington.” The most obvious problem here is the lack of coherence and trustworthiness in negotiating with the Trump administration.
So, as Canadians closely follow the ups and downs of our high-stakes trade war with America, they may have their elbows up, but will they put their money down on Canadianmade vehicles? My bet is yes, and the sooner the automotive industry seizes that growing opportunity, the better.
Q&A
A New Driver Takes the Wheel
Q&A with the NCDA’s new board chair, Jared Williams
New NCDA board chair, Jared Williams, standing to the left of Premier David Eby, and other NCDA board members (including outgoing chair Ann Marie Clark, on William’s left) are seen at the NCDA’s Day at the Legislature event.
The NCDA’s new board chair, Jared Williams, is the managing partner at Jack Carter North Star Kootenay (Chevrolet, Buick, GMC), which has three BC locations in Cranbrook, Creston and Fernie. Jared is also a director of Cadillac of Calabasas, located in north Los Angeles, and serves as senior leader within the Jack Carter Automotive Group. Jared joined the Carter Automotive Group in 2001 and exemplifies a blend of hands-on sales experience and strategic leadership.
Signals: Thanks for taking the time to be interviewed and for your service to new car dealers across BC, as well as Canada in your role on the Canadian Automobile Dealers Association (CADA) board executive. You are a respected and well-known automotive leader in Western Canada and in the Chevrolet world, but can you tell our readers something they may not know about you?
Jared Williams: I am an avid surfer and own three surfboards. I do a lot of falling as opposed to surfing, which is why I have three boards—that way I can blame my lack of skill on the equipment, not the user!
S: What was the first car you owned?
JW: A 1986 Ford Mustang LX. There’s nothing like giving a 16-year-old a used, twodoor, rear-wheel-drive car to motor around Calgary in the winter.
S: What is your vehicle of choice today?
JW: I’ve had seven Corvettes over the years, so I definitely love those, but I still really enjoy driving a 1500 pickup truck. I’m driving my first EV right now and have about 10,000 kilometres on it—and I’m really impressed by it.
S: Can you tell us about your journey in the automotive industry and your path to becoming the managing partner at Jack Carter North Star Kootenay?
JW: The automotive industry wasn’t part of my family background, and I fell into it by mistake. During university, I started selling cars at a Dodge dealership and then switched over to the Pontiac Buick GMC dealer under the Carter Group and never looked back. As a side note, I think it’s a shame that guidance counsellors don’t guide students toward our sector as a career path.
S: When we speak with leaders in the auto sector, many of them were guided into the industry by someone specific. Is there any one person in your life who has helped along the way?
JW: The person who hired me in 2001 at the Pontiac store is the person I’m proud to call my mentor and business partner: Jay McKeen.
S: What motivated you to serve on the NCDA board and become the chair?
JW: I’ve served on various boards because of my association with General Motors, and fellow GM dealer Peter Heppner brought up the idea to me. The Kootenays hadn’t had board representation for some time, so I thought it would be good to get involved. My name was brought up at the AGM, a motion was passed, and the same process led to me joining the executive and now becoming chair.
S: How do you view your role as the chairperson of the NCDA of BC?
JW: My responsibility is to advocate for our industry during a time when there are a lot of changes in our sector—working with government and regulators to ensure that common sense is applied to their decision-making. As an example, we’ve been lobbying hard
regarding the repercussions to our industry and consumers of not being able to achieve the 2026 model year ZEV mandate target.
S: Tell us one thing about the work and value of the association that most dealers aren’t aware of—especially the advocacy on behalf of members with governments.
JW: Our senior leaders do an amazing job of getting us in front of government and policymakers. But individual dealers — who pay the wages and the bills — also bring an important perspective when sitting across the table from our elected leaders and senior staff.
S: What do you see as the most significant challenges facing the sector at this time?
JW: There are many challenges, but the most pressing is the arbitrary ZEV mandate targets. Many dealers already have 2026 models on the ground at the same time the government has put a pause on CleanBC EV rebates. This also comes at a time when Congress in the US has repealed California’s zero-emission vehicle regulations, which will impact investment in the electric vehicle industry.
S: What are your top priorities for the association in the next year over your term as board chair? Please share what you are hoping the NCDA can accomplish on behalf of BC’s franchised new car dealers.
JW: I want to help guide our sector through a challenging period. The priorities will be fluid, but they will include the ZEV mandate and other issues that may not generate the same kind of headlines but are critically important — such as potential changes by the BC Financial Services Authority, potential amendments to the Motor Dealer Act, and other industry priorities, such as ICBC no longer providing acting power of attorney on certain transactions related to leased vehicles.
S: How do you define success as a prominent person in the car industry?
JW: To me it is about my staff. If you treat your staff well and with respect, they will be loyal and long-term—and that is a level of success I find important.
Jared Williams.
All in the Family
A road map for passing the family dealership to the next generation
BY RYAN CALDER, CPA, CA, MNP’S BC LEADER FOR DEALERSHIPS
For many automotive dealers in BC, the family dealership is more than just a business—it’s a symbol of hard work, sacrifice and long-standing relationships in the community. It represents a legacy built over generations. So, when it comes time to pass the torch, ensuring a smooth, sustainable transition becomes a deeply personal and often complex process.
Whether you’re looking to retire, step back from daily operations or simply plan for the future, succession planning is one of the most important strategies you can undertake to protect both your family and the dealership.
Financial considerations: More than just a sale
Passing your dealership to the next generation is very different from selling to an outside buyer. In most family transitions, the next generation buys in over time through a structured arrangement, rather than writing a single cheque.
This gradual process often involves tools such as a share freeze or estate freeze. These allow you, the current owner, to lock in the value of your shares while future growth and profits accrue to your children or designated successors. It’s a strategic way to plan for retirement without immediately surrendering all control or value.
However, this route may not yield as high an immediate payout as selling to a third party. That’s why it’s essential to assess your personal retirement goals and determine whether you have sufficient cash flow to sustain your lifestyle during and after the transition. A well-structured plan ensures you don’t have to choose between financial security and keeping the business in the family.
Tax planning also plays a pivotal role. Leveraging the Lifetime Capital Gains Exemption or implementing a family trust can significantly reduce the tax burden on a sale or transfer. These mechanisms are particularly effective when used early in the planning process.
Non-financial factors: Navigating the family dynamic
Beyond finances, family transitions often bring emotional and relational complexities. Open communication and transparency can make the difference between a successful generational transfer and a strained family relationship.
Whether you’re looking to retire, step back from daily operations or simply plan for the future, succession planning is one of the most important strategies you can undertake to protect both your family and the dealership.
Start by identifying who genuinely wants to take over and who is best suited. Not every child will want to work in the business, and that’s okay. Clear role definitions and documented responsibilities help prevent misunderstandings and set everyone up for success.
It’s also important to address fairness versus equality. If one child takes over the business, how do you ensure the others feel fairly treated? Equal does not always mean identical. Structuring the broader estate plan, perhaps allocating other assets to non-involved children, can preserve family harmony while supporting the dealership’s continuity.
You’ll also want to consider your own ongoing involvement. Some owners prefer to remain on the board or as advisers after stepping away from day-to-day operations. Whatever your role, a gradual shift can ease the transition for everyone involved.
Start early and lean on the right advisors
Succession planning should start well before a handover is imminent — ideally five to 10 years in advance. This gives you the runway to build capacity in the next generation, test leadership skills and work through family governance structures.
Engaging trusted professionals, such as accountants, tax advisers and family business consultants, can help facilitate difficult conversations and keep the process objective. At MNP, we specialize in guiding Canadian auto dealers through every step of this journey, tailoring strategies that reflect your goals, values and financial reality.
Your dealership didn’t grow overnight, and neither should your succession plan.
For more info or to start the conversation, contact me at Ryan. Calder@mnp.ca or 604-870-7404
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Leased Vehicle Framework Expanded
New options for lessees and new tools for lessors
As of January 6, 2025, ICBC and the Government of BC introduced updates that give lessees greater control over their vehicle licensing and insurance. Lessees can now purchase, make changes to, and renew the insurance and vehicle license for the vehicles they lease.
What this means for lessors
With lessees now able to manage these aspects directly, it’s more important than ever for lessors to stay informed about the coverage on their leased vehicles.
Working with the New Car Dealers Association (NCDA) and lessors, ICBC has implemented changes allowing brokers to provide insurance coverage confirmations in specific situations, and lessors to add insurance coverage through a letter of authorization. ICBC is also enhancing the tools available to lessors through its reporting vendor, CGI.
Daily reporting coming soon
Later this summer, CGI will enhance its leased vehicle coverage reports with daily data from ICBC and push notifications, providing lessors with more timely insights into the insurance status of their leased vehicles. This increased functionality will help improve monitoring processes and allow lessors to respond faster when action is required.
Daily reporting will be accessible through CGI, so it should be contacted to join or change a subscription for access to daily updated reports. Lessors already familiar with CGI reports will appreciate the enhanced visibility this new feature provides.
Training resources on the way
To help lessors and brokers efficiently navigate the updated CGI reports, ICBC has created a new training video. This short, practical resource walks users through
accessing and interpreting CGI data, with tips to make report use more efficient and effective. This video is now available on icbc. com. A communication will be sent directly to lessors—and to brokers supporting lessors—once the daily reporting goes live.
Stay tuned
These changes wouldn’t have happened without the hard work of the NCDA and its members. They are also part of ICBC’s ongoing work to modernize services and make it easier for all parties involved in leasing to manage coverage and compliance. Lessors who use CGI reports are encouraged to ensure their contact information is up to date to receive future communications.
Please call ICBC for further information about the leased vehicle framework.
Driving Change
The legacy of BC’s CleanBC Go Electric Vehicle Rebate Program
Fifteen years ago, a bold proposal emerged from British Columbia’s new car dealers: a partnership with the provincial government to help drive the adoption of zero-emission vehicles (ZEVs) and move the province toward a cleaner transportation future.
That early vision helped launch what would become one of the most effective clean-transportation initiatives in North America—the CleanBC Go Electric Vehicle Rebate Program.
As the BC government pauses the program for review, it’s an important moment to reflect on its extraordinary impact—and what comes next.
When the program was first proposed, electric vehicles were still a novelty. Charging infrastructure was sparse, consumer awareness was limited and electric vehicles (EVs) carried a significant price premium. But with the combined leadership of BC’s New Car Dealers Association (NCDA), the Province of British Columbia and BC Hydro, those barriers began to fall.
The CleanBC Go Electric Vehicle Rebate Program offered a substantial provincial rebate—up to $4,000—which could be combined with the federal iZEV incentive of up to $5,000. For many British Columbians, this made the difference between choosing an EV or sticking with a traditional gas-powered vehicle. At its peak, the program made
CleanBC Applicants Cities - Paid Applications (2015-2025)
electric vehicles more financially accessible than ever before.
The results speak for themselves. In November 2023, BC’s ZEV market share hit 22 per cent of new vehicle sales—the highest in Canada. In 2024, that number held steady at 22.8 per cent, reinforcing BC’s position as a national leader in electric mobility.
Since its launch in April 2015, the CleanBC Go Electric rebate program has processed
more than 112,500 applications, distributing approximately $370 million in rebates to British Columbians pursuing cleaner transportation options. The program’s reach spans across BC, with the highest number of applicants coming from Surrey (18,260), Vancouver (15,844) and Richmond (8,861), highlighting these cities as key hubs for EV adoption.
More than a rebate
While financial incentives played a key role, the true impact of the program extended beyond consumer savings. The CleanBC Go Electric Program helped drive a cultural and economic shift in how British Columbians think about transportation.
It accelerated consumer trust in EV technology— turning early adopters into mainstream buyers. It supported local innovation, creating new opportunities for businesses involved in EV charging, sales, maintenance and manufacturing. And it signalled to the automotive industry that BC was serious about building a future around sustainable mobility.
The CleanBC Go Electric Vehicle Rebate Program didn’t operate in a vacuum. It formed a key pillar of BC’s broader climate strategy—CleanBC—which aims to reduce greenhouse gas emissions across the province while supporting innovation and economic growth.
BC’s approach was watched closely by other jurisdictions. It demonstrated how strategic, time-limited incentives could kick-start market adoption, shift consumer behaviour and attract private investment. It also showed the value of partnering with local dealers, who serve as frontline educators and facilitators in the EV transition.
The CleanBC Go Electric Vehicle Rebate Program didn’t operate in a vacuum. It formed a key pillar of BC’s broader climate strategy—CleanBC—which aims to reduce greenhouse gas emissions across the province while supporting innovation and economic growth.
Paid Applications (2015-2025)
Most importantly, the program proved that environmental progress doesn’t have to come at the expense of consumer choice or economic viability. In fact, the opposite is true: when the right conditions are in place, consumers, businesses and the environment can all benefit.
The road ahead
On May 15, 2025, the provincial government officially paused the CleanBC Go Electric Vehicle Rebate Program to evaluate its effectiveness and future direction.
The market has changed significantly since the program’s inception. More automakers now offer a wide range of EVs. Costs have come down, and battery technology continues to improve. But affordability remains a major concern for many British Columbians—especially now that both provincial and federal rebates have been withdrawn.
Without support, there is a real risk that EV adoption will decline, as already evidenced by early 2025 sales data.
This program is a powerful example of what’s possible when smart public policy aligns with industry leadership, market readiness, and consumer demand. As the government charts the next phase of its climate strategy, the NCDA stands ready to support the development of a sustainable, future-focused incentive framework—one that advances BC’s environmental goals while keeping EVs affordable for consumers.
HR Issues? G
Christopher Drinovz cdrinovz@kswlawyers.ca 604-507-6192
Michael Weiler mweiler@kswlawyers.ca 604-336-7423
Business Practices and Consumer Protection Updates to consumer contract requirements
BY JENNIFER MACGREGOR-GREER AND ADRIENNE ADAMS, MEP BUSINESS COUNSEL
On March 31, 2025, Bill 4, Business Practices and Consumer Protection Amendment Act, 2025, received royal assent, amending the Business Practices and Consumer Protection Act (British Columbia) (the Act). The amendments aim to promote contract fairness and transparency and strengthen consumer rights. Specifically, they set out certain requirements about what must, and what cannot, be included in consumer contracts.
Although the amendments to the Act have received royal assent, not all provisions are yet in force. As of the date of this article, the government has not provided a timeline for when all amendments will be in effect. However, we encourage you to proactively bring your contracting practices up to date so that, when the remaining provisions do come into force, your consumer contracts will be in compliance with the new requirements.
Rights of consumers to participate in legal proceedings and post online reviews — currently in force
As amended, the Act restricts consumer contracts from including provisions that would either prevent consumers from commencing or joining class action proceedings or require them to resolve disputes through an alternative dispute resolution process, such as arbitration.
The amendments also void contractual clauses that prohibit consumers from posting online reviews of the goods, services or transactions provided by a business. If any of your existing consumer contracts contain such prohibitions, they may no longer be binding.
These changes apply to “consumer contracts,” which are contracts related to transactions between a supplier and a customer for the supply of goods, services or real property for primarily personal, family or household purposes — a broad category that includes, on its face, the sale or lease of vehicles for personal use.
Notably, all the above changes apply to contracts entered into before, on or after the date of these amendments. This means that, if any of your existing consumer contracts contain such provisions, they may no longer be binding.
Required information to be provided in contracts — not yet in force
The amendments also revise and expand the information required in all consumer contracts. Of note: if a supplier of goods or services (for example, a dealer) is registered under the Motor Dealer Act, the supplier’s registration number must be included on all consumer contracts. New contracts will require express disclosure of the itemized purchase price, delivery, terms of payment, total cost, any applicable promotional offers, any other restrictions, and any refund, return, exchange and cancellation terms. If the business is extending credit to the consumer, details of any security interest must also be included.
Under the Act, consumers will have the right to cancel a contract
that does not comply with these disclosure requirements, is missing required information or contains information inconsistent with what was disclosed before the contract was entered into.
Automatic renewal of subscriptions — not yet in force
This amendment restricts the ability of businesses to automatically renew subscriptions or unilaterally amend subscription agreements.
Under the amendment, any provision in a subscription agreement that provides for automatic renewal of the contract for a term of 60 days or less is automatically void unless the contract allows the consumer to cancel at any time without penalty. Automatic renewal for a term of more than 60 days is void unless the consumer may cancel the renewal at any time — either without penalty (if cancellation occurs before renewal) or with a refund (if cancellation occurs after renewal). In addition, for subscriptions longer than 60 days, consumers must receive 30 to 60 days’ notice of the renewal date, along with information about their cancellation rights.
If a business unilaterally amends a subscription contract in a way that increases the consumer’s obligations or reduces the business’s obligations, the consumer may cancel the contract at any time without penalty.
In the vehicle sales industry, these requirements could apply to any contracts with automatic renewal provisions, such as tire storage agreements. If your business uses such contracts, we encourage you to review your renewal policies to allow for easy cancellation and sufficient notice.
Penalties
Failure to comply with the amendments could — apart from potentially invalidating the contract — result in significant penalties, including fines of up to $10,000 for individuals or $100,000 for corporations and/ or imprisonment for up to 12 months.
Since the Act is designed to protect consumers from unfair business practices, the legislation is broad and is likely to be interpreted in a manner that favours consumers over businesses. As a result, we recommend reviewing your consumer contracts and practices to ensure full compliance. Even though some provisions are not yet in force, it is a good idea to review your existing contracts now to ensure that any necessary changes can be made before penalties take effect.
Please note: the amendments to the Act, their implementation and their ultimate impacts are still evolving. This continues to be a developing area of law, and the above review is not exhaustive.
As always, the foregoing is intended as general guidance only and should not be construed as legal advice. If you require assistance with your contracts, please reach out to any of the business lawyers at MEP Business Counsel.
Navigating Tariffs and Economic Uncertainty
What car dealers need to know about employment law
BY CHRIS DRINOVZ AND MICHAEL WEILER, KSW LAWYERS
In early 2025, Canadian car dealers were hit with another shock wave: sweeping US tariffs, supply chain disruption and deep market volatility. For many, it feels like déjà vu—echoes of COVID-19 but driven by politics and with no clear end in sight.
As a dealership owner or manager, you may be wondering how to protect your business when the rules keep shifting. The answer: focus on what’s still within your control—your workplace.
At KSW Lawyers, we’re helping clients across the automotive sector navigate this uncertainty. Below are proactive legal steps to help reduce risk and stay ahead of employment issues.
Temporary layoffs: handle with care
Many dealers assume they can lay off staff during economic downturns, but the law isn’t that simple.
Unless your employment contracts specifically allow for temporary layoffs under the BC Employment Standards Act (ESA), doing so may trigger a constructive dismissal claim. Courts have made clear that— even during COVID-19—layoffs without consent or a contractual basis are unlawful.
If you must consider layoffs:
» Continue benefits where possible
» Communicate clearly about recall expectations
» Use a formal, temporary layoff agreement signed by employees to protect your business
Restructuring: don’t accidentally dismiss your staff
You might be restructuring to adapt to fewer shipments or lower sales. Be cautious: reducing pay, changing duties or moving someone to a lesser role—without consent—can also amount to constructive dismissal.
Here’s a quick guide:
» Pay cut under 10 per cent: Usually not a constructive dismissal on its own
» Pay cut between 10 and 20 per cent: Riskier, especially if paired with other changes
» Major job change or 20-plus per cent pay cut: Likely constructive dismissal unless the contract allows it
To reduce your risk:
» Preserve the employee’s core duties
» Offer new responsibilities to offset any losses
» Provide advance notice of changes
» Consider “red-circling” (temporarily maintaining pay) during a transition period basis are unlawful.
Terminations: follow the right steps
If you do need to let someone go, review their contract first. Many disputes turn on whether the contract properly limits severance to ESA minimums.
Also watch for group termination rules: if you’re laying off more than 50 people within two months, there are mandatory advance notice periods and reporting obligations.
Don’t forget human rights protections—targeting older workers or those with disabilities could expose you to discrimination claims.
Use government programs where available
While we don’t have government aid programs like CERB or CEWS this time, some supports still exist:
» Work-sharing programs: Employees work reduced hours and collect EI for lost time. Must show a temporary decline in business (for example, tariff impact)
» Deferred tax payments: GST and corporate tax deferrals— check with your accountant
» Training grants and duty relief: Check out the Greater Langley Chamber’s Tariff Toolkit for resources tailored to BC businesses
Avoiding union trouble: be proactive
Non-union dealers are increasingly vulnerable. Since BC scrapped secret ballots for union certification, a union only needs 55 per cent of employees to sign membership cards—no vote needed.
Union drives can hit fast. We’ve seen applications land on a Friday before a long weekend, with hearings scheduled by Wednesday.
Protect your dealership by:
» Monitoring for union activity (for example, organizing meetings or brochures)
» Training managers to avoid unfair labour practices
» Solving employee issues early—don’t ignore complaints
» Ensuring compliance with the ESA—sloppy practices make you an easy target
For unionized dealers: start planning now
If you already have a union, don’t wait until layoffs are imminent. Review your collective agreement now — understand the layoff process, seniority rules and severance obligations.
You may be able to:
» Negotiate temporary changes to preserve jobs
» Use joint consultation committees to collaborate on solutions
» Meet early under Section 54 of BC’s Labour Relations Code to explore alternatives
Final thoughts: certainty starts with you
In chaotic times, staff want clarity. Dealerships that communicate well, act lawfully and adapt quickly will weather the storm best.
Our team at KSW Lawyers helped many businesses through the COVID-19 pandemic—and we’re doing it again now. Contact us to review your contracts, policies or layoff strategy. Sign up for our Quarterly Employer Bulletin for updates tailored to BC employers.
This article is for general information only and is not legal advice. For guidance on your specific situation, please contact us directly at cdrinovz@kswlawyers.ca
Chris Drinovz, of KSW Lawyers Employment & Labour Group, has been recognized in The Best Lawyers in Canada™ 2025 in Labour & Employment Law; a Leading Legal Practitioner in the 2023–2025 Canadian Legal Expert Directory; and Best Employment Lawyers and Law Firms in Canada by Canadian HR Reporter.
A Legacy Built on Trust
Celebrating Wayne
After more than 46 years in the industry, Wayne LeGear—senior vice-president and account executive at HUB International—is stepping into retirement.
His journey wasn’t conventional. In fact, LeGear jokes he “stumbled” into insurance. After trying multiple jobs, he crossed paths with his father’s friend, who asked a simple question: “Ever thought about insurance?”
That spark led to a decades-long career serving BC’s auto dealers with integrity, insight and an unmatched commitment to service.
LeGear’s entrance into the dealership insurance space began as a road agent in 1979. What drew him in was the potential to build something of his own. He immersed himself in the business, learning every nuance of coverage and risk, and everything he could about the Insurance Corporation of BC (ICBC). His goal was simple but profound— reat every client’s dollar like it was his own.
LeGear’s career evolved from road agent to owning two brokerages, joining HUB and ultimately focusing on developing and growing the Canadian Automotive Dealers Association (CADA) garage insurance program throughout western Canada.
From the early days when a single dealership was the norm to today’s landscape of consolidation and complex risk, LeGear adapted and helped his clients do the same.
What set LeGear apart was his “three Ps” philosophy: be prompt, professional and personable. These values not only shaped his
approach, they earned him numerous lifelong client relationships—many that lasted decades.
In one notable example, LeGear first met Bill Sie at Richmond Toyota in 1979 and has continuously worked with Sie, and his family members, to this day.
LeGear’s impact extends beyond client relationships. He proudly contributed to HUB’s growth in the automotive space. According to the most recent CADA data, 61 per cent of BC auto dealerships insure through HUB and the CADA garage program. LeGear credits this success to the high-performing teams around him— his colleagues, underwriting team and HUB’s BC leadership.
As he looks ahead to retirement—with plans to work on his farm, help his children grow their businesses, undertake some travel and trade screen time for hands-on projects—LeGear remains humble and grateful.
To the dealers and colleagues who made this journey so rewarding, LeGear simply says, “Thank you. I am incredibly grateful for the support, loyalty and friendships over the years.”
And to the next generation—including Laura Rutherford and Wayne’s daughter, Rachel LeGear—who now carry the torch, Wayne offers his full confidence, saying: “They live the three Ps. They’ll do just fine.”
Wayne LeGear
Changing Lives Across BC
The 2025 Auction for Athletes
The New Car Dealers Association (NCDA) of BC is among Special Olympics BC’s longest-standing champions. It’s our privilege to share stories showing the difference made by supporting Special Olympics BC. Your support helps create experiences of joy, friendship, empowerment, skill development and health improvements for more than 3,200 athletes with intellectual disabilities in 55 BC communities.
In its 40th year of helping to change lives across BC, the Auction for Athletes achieved significant success.
Featuring more than 210 popular auction items, offering a range of top-quality goods and experiences, the 2025 Auction for Athletes raised over $225,000 for Special Olympics BC and the New Car Dealers Foundation of BC.
From April 7 to 10, Auction for Athletes bidders from across the province drove support for these two meaningful charities. The annual online event raises vital funds for Special Olympics BC’s year-round sport, youth and health programs for athletes with intellectual disabilities, and supports the New Car Dealers Foundation of BC in its drive to award automotive industry grants and scholarships.
We are so grateful to the new car dealers of BC and all Auction for Athletes donors and supporters for helping these charities change lives!
As Special Olympics BC-Surrey athlete Kayley Hendsbee says, “Special Olympics has immensely helped my physical and mental health and given me something I never would have expected—an entire community of athletes, coaches and volunteers, who are not only friends but family, and who inspire you and drive you and give you courage to be the best you that you can be.”
The year 2025 marked the 40th year of the Auction for Athletes and its drive to create social change. Over the last four decades, the Auction for Athletes has raised more than $6.2 million. The NCDA has been a champion of inclusion, helping empower Special Olympics athletes with intellectual disabilities to show their abilities and strengthen their communities.
Special Olympics BC thanks all Auction for Athletes supporters who are committed to changing lives and creating opportunities for
athletes with intellectual disabilities to thrive.
As Special Olympics BC-Kimberley/ Cranbrook athlete Jesse Jensen says, “I want people to know that [people with intellectual disabilities] all deserve a chance. We like to move our bodies and we like to compete. We also like the social interaction Special Olympics provides.”
For Special Olympics BC-Oceanside athlete Kerri Lipsack, Special Olympics is a place where she can build a sense of belonging and inclusion.
“I think inclusion is very, very important. No one wants to feel left out. In Special Olympics, I am part of a team and included on a day-today basis, and it makes me feel happy that I’m included in sports,” Lipsack says.
Heartfelt thanks to the dedicated members of the auction organizing committee. Every year, they give countless hours of thoughtful and compassionate work to make this event a success.
Thanks to your support, Special Olympics BC athletes like Jesse Jensen can thrive in competition and in year-round sport, health and youth programs.
Thanks to:
» Raj Autar, First Canadian Financial Group
» Manse Binkley, Harmony Honda
» David Jukes, First Canadian Financial Group
» Pam Keith, Dueck Auto Group
» Spencer Morrey, Morrey Auto
» Brad Ostermann, Kia Victoria
» Blair Qualey, New Car Dealers Association
Special Olympics BC and the New Car Dealers Foundation of BC extend sincere thanks to everyone who supported the 2025 auction and look forward to another exciting event in 2026.
To make a difference with the 2026 Auction for Athletes, please contact Meg Ishida, SOBC Events & Fundraising Manager, at mishida@specialolympics.bc.ca
Vehicle Donors
» Honda Dealers Association
» Pacific Toyota Dealers
$20,000 Sponsor
» First Canadian Financial Group
$15,000 Sponsor
» BC Chevrolet Buick GMC Dealers
$10,000 Sponsor
» Kia Victoria
$5,000 Sponsors
» Bannister Automotive Group
» Dueck Auto Group
» Harmony Honda
» The Jim Pattison Auto Group
» W.P.J. McCarthy and Company Ltd.
$2,000 to $4,000 Sponsors
» Auto West Group
» CDK Global
» Harmony Acura
» Park Shore BMW
$1,000+ Sponsors
» Color Compass Corporation
» Go North Surrey GM
» Greg Gardner Motors
» Jenner Chevrolet Buick GMC
» Mazda Canada Inc.
» MCL McGill Carriers
Media Sponsor
» Black Press
$1,000+ Item Donors
» Acera Insurance
» Applewood Auto Group
» AutoTrader
» BC Honda Dealers
» Big White Ski Resort
» CARFAX Canada
» Carter Auto Group
» Castanet Media
» CFAX
» Dueck Auto Group
» Fairmont Chateau Whistler
» Gorge Vale Golf Club
» Harris Auto Group
» Honda Canada Inc.
» HUB International
Insurance Brokers
» Innovative Fitness
» Kelowna Glass
» Lordco Auto Parts
» Noble at the Hills
» OPENLANE
» Pacific Coastal Airlines
» Pacific Toyota Dealers
» PARQ Vancouver
» Pattison Media
» ProSmart Auto Care
» Revelstoke Mountain Resort
» Richmond Auto Mall
» The Kelowna Courier
» Times Colonist
» Vail Resorts EpicPromise
» Vista Radio Ltd.
» Wheaton Precious Metals
SiriusXM is THE Ticket!
Canadian content and customer satisfaction
For nearly 20 years, SiriusXM has been amplifying Canadian sound, championing Canadian music, voices, artists and stories from coast to coast. With over $200 million invested in Canadian content and a platform that reaches across the country, SiriusXM is proud to support homegrown talent across every genre, field and stage.
Wherever the road takes you, SiriusXM keeps you and your customers connected with 23 Canadian-curated channels and more than 200,000 hours of Canadian programming each year, with music, news, talk, sports and more available in the vehicle and on the SiriusXM app.
Tour of Canada’s biggest summer festivals
This summer, SiriusXM is turning up the volume at some of Canada’s biggest festivals and live events. After making early-season stops at the Canadian Open, Escapade, FEQ and Badlands and Honda Indy, the tour continues. SiriusXM is still on the road, heading to
Osheaga, VELD, Boots and Hearts, and LASSO festivals, and all the way to the Grey Cup this fall. From exclusive artist moments to chill-out zones, SiriusXM is bringing fans closer than ever to the music and sports they love.
Canada’s biggest sports moments live and on the road
SiriusXM keeps you and your customers in the action with live coverage and expert commentary across the top leagues: NHL, NBA, MLB, PGA TOUR, Formula 1, CFL and more.
Whether you’re tuning in to stay up to date on Canada’s teams or follow your favourite Canadian athletes, SiriusXM’s dedicated sports channels bring coast-to-coast coverage to fans all season long:
» MLB Network Radio™ (Ch. 89): The ultimate destination for Blue Jays fans, featuring 24/7 baseball coverage, analysis and live play-by-play.
» SiriusXM PGA Tour Radio (Ch. 92): Live tournament coverage and expert
commentary, following Canadian contenders like Nick Taylor and Corey Conners.
» Formula One Radio (Ch. 81): All-access F1 coverage from lights out to the chequered flag, including Canadian drivers like Lance Stroll.
» Canada Talks (Ch. 167): Your home for CFL coverage, featuring live games, analysis and stories from across the league.
Swag up your skills
This summer, help drive sales by strengthening customer relationships and showcasing the entertainment value of your vehicle inventory. Stand out by completing the SiriusXM Dealer Training Program—quick, practical insights designed to boost satisfaction and build loyalty, all in just a few minutes.
And there’s a bonus: Each month, 10 dealers who complete their full training will be randomly selected to win SiriusXM swag, including Stella air fresheners, pens, mints, journals and more.
To learn more about SiriusXM, reach out to Mario DeGrace at Mario.DeGrace@siriusxm.ca And for the latest contests and rewards, follow @SiriusXMAuto on social media.
OFFICIAL SUPPLIERS
The New Car Dealers Association of BC would like to acknowledge these fine companies for their support of the association’s activities.
OFFICIAL SUPPLIERS
CADA 360 programs are unique. Each program is designed under the guidance of a dealer committee, and participating dealers become stakeholders in the programs. “It all comes back to you” is more than a tag line: it’s a guarantee to association members. The end result is a powerful combination of industryleading business solutions for health and wellness benefits and exceptional dealer representation. CADA also supports the development of automotive leadership through its partnership with the Automotive Business School of Canada. cada.ca
Premier Partners
SILVER LEVEL
OPENLANE The best of ADESA Canada and TradeRev in an all-new combined OPENLANE Canada marketplace. openlane.ca
CARFAX Canada, a unit of IHS Markit, is Canada’s definitive source of automotive information, delivering vehicle history, appraisal and valuation. Drawing on billions of data records from thousands of unique sources, its products enable used vehicle buyers and sellers to make informed decisions. Formerly known as CARPROOF Corporation, CARFAX Canada is dedicated to transparency, and is trusted to provide impartial and comprehensive information to dealerships, vehicle manufacturers, consumers, major auctions, governments, insurance providers and police agencies. carfax.ca
First Canadian Financial Group is a national, privately chartered life insurance company that offers life and disability insurance coverage on consumer loans through automotive dealership financial service offices. Since September 1988, the First Canadian Financial Group has been marketing its insurance, mechanical breakdown protection, and protection product programs through automotive, RV, and marine dealers across Canada with tremendous success. firstcanadian.ca
Michael Mason & Co. has been manufacturing and supplying for the automotive industry since 1967. It has products for every department within your dealership. Michael Mason & Co. fabricate products at factories in British Columbia, Canada. michaelmason.ca
Tekion’s Automotive Retail Cloud (ARC) transforms dealership operations with a fully integrated, cloud-native platform that streamlines every aspect of the customer journey. From sales and service to parts and finance, ARC unifies workflows, reduces redundancies and enhances efficiency with real-time data and AI-driven insights. Dealers can deliver a seamless, personalized experience across digital and in-store interactions, meeting the evolving expectations of today’s consumers. tekion.com
BRONZE LEVEL
MNP National in scope and local in focus, MNP provides client-focused accounting, consulting, tax, and digital services in more than 150 communities from coast to coast. With 24 offices across B.C., we are where you are—or just around the corner. As trusted advisors to hundreds of dealerships across Canada, we work with single-store operators and multi-store groups in every sector of the industry. Every partner-led interaction reflects your unique needs as a dealer, the specific challenges of your business, and the demands of your community—delivering tailored solutions to keep you moving forward. mnp.ca siriusxm.ca
SiriusXM is the country’s leading entertainment company. SiriusXM creates and offers commercial-free music, premier sports talk and live events, comedy, news and exclusive talk and entertainment. SiriusXM is available in vehicles from every major car company, smart phones and other connected devices as well as online. siriusxm.ca
The CADA is the national association representing new car and truck dealers. Acting as the voice of the dealers at the national level, CADA serves as an advocate to government, industry and the public.
The New Car Dealers Association of BC is a proud member of the Canadian Automobile Dealers Association (CADA).
Associate members of the New Car Dealers Association of BC provide vital products and services to dealer members, allowing them to do business with greater cost effectiveness, environmental responsibility and general efficiency.
ACCOUNTING
MNP LLP Accounting
Chris Schaufele // 604-542-6768 // mnp.ca
AUCTION SERVICES
ADESA Auctions Canada
John Macdonald // 604-232-4403 // adesa.com
EBlock
Nicole Sergio // 416-853-5626 // edealer.ca
AUTOMOTIVE SCHOOLS
BCIT - School of Transportation
Mubasher Faruki // 604-454-2234 // bcit.ca/transportation
Georgian College (Automotive Business School of Canada)
Joe Lauzon // 705-728-1968 x1234 // georgiancollege.ca
Vancouver Community College
Shahin Virji // 604-871-7000 // vcc.ca
CO-OPS
Consolidated Dealers Co-Op
Lewis Thaw // 1-888-338-9996 // consolidateddealers.com
Leader Auto Resources LAR Inc.
Bob Grewal // 778-773-1727 // larnet.com
MDA Auto Solution
Mike Reid // 780-468-9552 // wdcoauto.com
DMS PLATFORMS
Tekion
Connor McCardle // 1-833-935-4662 // tekion.com
CDK Global
Greg Wallin // 778-838-0639 // cdkglobal.com
Kenect
Cameron Jarvis // 385-498-5117 // smart.kenect.com/ncda
Keyloop Canada
Pascal Lafleche // 514-493-1909 // keyloop.com/en-ca
Quorum Information Technologies Inc.
Rick Johnston // 403-795-5676 // quoruminfotech.com
Raxxos Technology Inc.
Angela Lee // 604-260-6869 // raxxos.com
Reynolds & Reynolds Canada Ltd.
John Caulfield // 905-606-2818 // reyrey.ca
ENTERTAINMENT SOLUTIONS
Sirius XM Canada
Mario DeGrace // 403-629-2953 // sxmdealer.ca
EV CHARGING SERVICES
Foreseeon
Julien Gagnon // 1-866-233-0247 // foreseeson-evse.com
FINANCIAL SERVICES
BMO - Bank of Montreal
Bradley Warren // 604-417-0229 // bmo.com
Canadian Western Bank
Gus Masi // 403-570-3200 // cwbank.com
CIBC Commercial Banking
Phil Lehn // 604-665-1318 // cibc.com
First Canadian Financial Group
Darren Johnson // 250-217-5955 // firstcanadian.ca
General Bank of Canada
Marley Begg // 780-974-2829 // generalbank.ca
iA Auto Finance
Denise Buott // 905-815-9510 // iaautofinance.ca
iA Dealer Services
Vicki Yan // 604-882-8220 // iasal.ca
LGM Financial
Bill Brassington // 604-806-5300 // lgm.ca
National Bank
Darren Kiley //1-877-290-1280 // nbc.ca/retail-financing
RBC Automotive Finance Group
Eric Jensen // 604-656-2963 // rbc.com/canada.html
Santander Consumer Finance
John Grant // 780-818-8045 // santanderconsumer.ca
Scotiabank Western Dealer Finance Centre
Jonathan Sims // 604-363-6603 // scotiabank.com
Scotia Dealer Advantage
John Hiscock // 416-288-7800 // scotiabank.com/scotiadealeradvantage
TD Auto Finance
Richard (Rick) Bessex // 778-628-7458 // TDFS.com
INSURANCE SERVICES
Acera Benefits Consulting
Mike Sanderson // (250) 869-3921 // capricmw.ca
Arthur J Gallagher Canada Limited
Chris Iwankow // 204-894-1792 // ajg.com/ca/
Cover All Programs
Marcio Mendes //(833) 932-6837 // caprogram.ca
HUB International Insurance Brokers
Wayne LeGear // 604-269-1944 // hubinternational.com
Insurance Insight
Neal O’Donoghue // 866-603-8666 // insuranceinsight.ca
Mode Insurance Services
Tony Weller // 604-996-9854 // modeinsuranceservices.com
Sym-Tech Dealer Services
Steve MacIsaac // (905) 889-5390 // sym-tech.ca
Waypoint Insurance Services
Renee Nielly // 604-733-7383 // allwestins.com
LEGAL SERVICES
KSW Lawyers
Michael J. Weiler // 604-336-7423 // ksw.bc.ca
MEP Business Counsel
Matthew Wansink // (604) 891-1153 // meplaw.ca
MERGERS AND ACQUISITIONS
Baker Tilly Dealer Acquisitions
Peter Heasty // 416-368-7990 // bakertilly.com
Dealer Solutions Mergers & Acquisitions
Rick Kingdon // 778-245-1041 // dealersolutionsna.com
Performance Brokerage Services
Steve Allen // 289-275-7179 // performancebrokerageservices.com
OFFICIAL NCDA BILL OF SALE PROVIDER
Michael Mason & Co.
Steve Batchelor // 250-384-7304 // michaelmason.ca
PRINT AND DESIGN SOLUTIONS
Harv Craven Design
Harv Craven // 604-308-2812 // harvcravendesign.com
PROPERTY SECURITY
Radius Security
Mike Baxter // 604-232-2405 // radiussecurity.ca
Securiforce Services, Ltd.
Sumer Grewal // 604-596-0037 // securiforce.com
Stealth Monitoring
Clary Laftsidis // 647-553-1237 // stealthmonitoring.com
RESEARCH AND SHOPPING WEBSITES
Canadian Black Book
Daniel Ross // 905-413-7601 // canadianblackbook.com
CARFAX Canada ULC
Shawn Vording // 866-835-8612 x2966 // carfax.ca
Trader Corporation
Randy Shepherd // 403-999-8854 // autotrader.ca
TOOL SUPPLIER
Snap-on
Ray Lavender // 416-662-9951 // snapon.com
VEHICLE ALIGNMENT SYSTEMS
Hunter Engineering
Dan Martin // 780-340-3456 // hunter.com
MISC.
Consultant Auto 360
Kim Normandin // 514-394-1955 x508 // solutionsmedias360.com
NCM Associates Inc.
Kory Suppes // (913) 649-7830 // ncmassociates.com
Ram Construction
Jeff Knoblauch // (604) 940-5265 // ramconst.com
