Contacting the Council Council Tax and Benefits For Council Tax enquiries including benefits, exemptions and discounts: l Visit www.bathnes.gov.uk and follow the links to Council Tax and Benefits l Email us about your Council Tax: counciltax@bathnes.gov.uk l Email us about Benefits: benefits@bathnes.gov.uk l Tel: 01225 47 77 77 (during office hours) Fax: 01225 47 78 09 l Post: Customer Services, PO Box 2797, Bath, BA1 1WF l Visit us in person at Council Connect.
Reporting suspicions of benefit fraud All reports are treated confidentially. Call us on 01225 47 77 77 (during office hours) or the National Benefit Fraud Hotline on 0800 854 440. You can also email: investigations@bathnes.gov.uk
Council Connect Report It online – use our web form to report issues about litter, graffiti, broken paving slabs, missed waste collections, abandoned vehicles and more. Go to www.bathnes.gov.uk/reportit You can also contact us by phone or email with enquiries relating to waste, recycling, transport, roads, general planning applications and libraries. This service is available Monday - Friday, with some self-service options out of hours. Tel: 01225 39 40 41 Text (SMS): 07797 80 65 45 Twitter: @ccbathnes Email: councilconnect@bathnes.gov.uk or visit www.bathnes.gov.uk/contactus In person Most of the above services are available at Council Connect in Bath, Keynsham and Midsomer Norton. Opening times of our offices may vary. Please visit www.bathnes. gov.uk/contactus or call 01225 39 40 41 for more information.
This publication can be made available in a range of languages, large print, Braille, on tape, electronic and accessible formats from the Communications & Marketing Team on 01225 477495 or email communications_marketing@bathnes.gov.uk Photography courtesy of Bath News and Media Group 2
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