CareConnection May 2014

Page 2

Our

2014

Legend

Congratulations to the 2014 Legendary Caregivers, who were selected by their peers for providing extraordinary care and service to our patients, colleagues and community. The descriptions for each individual are excerpts from their nominations.

Holly Hess, RN, BSN, VA-BC Pediatric Vascular Access Nurse l Wolfson Children’s Hospital Holly Hess joined the Neonatal Intensive Care Unit in 1979 and worked there for 24 years, as a staff nurse, assistant nurse manager, transport nurse and a resource for difficult PICC line-placement in premature babies. In 2004, Hess followed her passion and developed the Pediatric Vascular Access Team. During the last 10 years, this team has raised the rate of successful PICC lines from 75 percent to 95 percent through the use of ultrasound technology that Hess championed to bring to Wolfson Children’s Hospital. The success of this program has been recognized at national conferences, and leaders in the industry now seek her out to offer training. Hess co-founded the PANDA project with Amanda Brown, RN, a program that helps ensure the IV process for children is pain-free through the use of J-tip needle technology. In addition, she has been published in Pediatric Nursing. Hess has made priceless contributions to Wolfson Children’s Hospital and its patients. She is a true professional who is dedicated to the patients and families she serves and consistently demonstrates respect and compassion in her daily work.

Cathy Maldonado, RN

Assistant Nurse Manager l Medical Surgical ICU l Baptist Jacksonville Cathy Maldonado has worked at Baptist Jacksonville for more than 30 years and has been an assistant nurse manager on the night shift in the Medical Surgical ICU since 2002. She is highly regarded by employees in the MSICU, not just for her experience, but for her positive attitude and willingness to teach others. Many refer to her as their mentor, their rock and their work-mother. Maldonado encourages other nurses to use their critical thinking skills and team members to deliver the highest level of care to patients. She professionally handles complicated situations by accurately explaining what needs to be done and why. She is hardworking, compassionate and always goes above and beyond to make patients well and comfortable, always treating them with respect and dignity. She also shows great professionalism when dealing with challenging patients or families. Maldonado also gets the MSICU staff involved in community service. She has coordinated food drives on the unit for Second Harvest Food Bank and established a clothes closet for patients who are being discharged and are in need.

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