THE PLAYBOOK
Day Treatment
Empowering Our Team with Clear Goals and Collaborative Success
ALEXANDER YOUTH NETWORK CHIEF EXECUTIVE OFFICER
On behalf of the Senior Management Team, I am delighted to welcome you to the Alexander Youth Network! We are honored you have chosen to join us on this transformative journey.
Our mission is clear and powerful: to provide quality treatment to children with serious emotional and behavioral challenges, enabling them and their families to achieve their potential and contribute positively to society. Every day, you have the incredible opportunity to change lives and create lasting impact.
What sets us apart is not just our expertise but the compassion and dedication we bring to our work. As you become part of our vibrant community, remember to lean on your colleagues, ask questions, and share your insights. Every interaction and challenge you overcome brings us closer to fulfilling our mission.
Together, we can make a profound difference in the lives of countless children and their families. Here’s to a future filled with hope, resilience, and positive transformation.
Best regards,
N. Craig Bass, ACSW Chief Executive Officer Alexander Youth Network
INTRODUCTION THE PLAYBOOK
Purpose of The Playbook
Welcome to The Playbook! This eBook is a central resource for all employees, providing a clear overview of our program expectations and guidelines. Our goal is to ensure everyone in your department has consistent, accurate information, helping us maintain high standards and achieve our goals
Why the Playbook?
Enhance Clarity: Ensure everyone understands their roles and aligns with department goals.
Improve Communication: Clearly communicate expectations, reducing misunderstandings.
Support Training: Serve as a resource for onboarding and ongoing training.
Facilitate Accountability: Establish clear benchmarks and performance indicators.
How the playbook can help you
Program Overviews: Detailed descriptions of each program and key performance indicators.
Expectations: Clear outlines of your role and tasks.
Resources: Access to templates, forms, and contact information.
Procedures: Step-by-step guides to our processes.
Improvement: Best practices and tips for better performance
Using The Playbook, you’ll have the tools to perform your job effectively and contribute to our department’s success This eBook will be an invaluable resource in your professional journey.
ORGANIZATION CHART DAY TREATMENT
President & Coo
Regional Executive Director
Regional Clinical Director
Regional Manager of Day Treatment Outpatient Services Case Support & Floaters
Program Manager
Qualified / Associate Professionals
Licensed Therapist
Discover the vital players shaping Day Treatment success. Click to explore team roles and responsibilities.
PROGRAM EXPECTATIONS
Program Overview
Population: Youth ages 5-17.
Goals: Provide individualized services to build on strengths and address identified functional problems within the home and school settings, using a culturally sensitive, child/family-centered approach.
Click Here: Day Treatment Program Expectations
Model: Neurosequential Model of Therapeutics (NMT), focusing on the impact of childhood experiences on brain development. This model assists children in forming new pathways of healthy development by engaging families and natural supports for success in all environments.
TREATMENT & THERAPEUTIC INTERVENTIONS
Approach
Experiential and multi-sensory, focusing on the development of socialization skills through activities designed to stimulate healthy brain development in a non-punitive, strength-focused environment
ACTIVITIES
Drumming
Swimming
Treatment Plan
The Person-Centered Plan (PCP) includes the Crisis Plan and is developed by the Child and Family Team (CFT), which includes family members, mentors, school personnel, and community members. The CFT meets and updates the PCP monthly to monitor progress and adjust strategies.
ADDITIONAL SERVICES
Individual Counseling
Provided by a Licensed Therapist, at least twice per month, utilizing various clinical interventions based on client needs.
Family Counseling
At least once monthly as indicated, focusing on active family participation in therapy to enhance long-term success
Group Therapy
Facilitated by Licensed Therapists in addition to group activities within the therapeutic milieu
Assessment and
Transition Planning
Ongoing assessments by Licensed Therapists to adapt treatment to evolving needs, with reassessments during significant transitions
Case Management
Services
Includes comprehensive needs assessment, PCP development, service coordination, and outcome monitoring. Responsibilities also involve linking families to necessary services and supports and collaborating with medical and treatment providers.
Psycho-education
Educates children, families, and caregivers about diagnoses, conditions, and treatments to develop coping skills and problem-solving strategies, aiming to reduce symptoms and improve functioning
Crisis Response
Coordinates with the Managed Care Organization (MCO) and CFT for 24/7 crisis response coverage, clearly indicated in the PCP.
Transportation
Coordinated with local school systems or Medicaid providers, with staff assistance for transportation needs not covered by other means.
Meals
Daily provision of breakfast, lunch, and snacks, either by the program or through arrangements with local school systems or community organizations
Ask your Program Manager how this services are specifically provided in your program.
PROGRAM INFORMATION
Daily Program Structure
Availability: 7 a m - 4 p m , aligned with school hours, creating a therapeutic milieu that encourages family participation and daily feedback
Components: Combines academic instruction by local school teachers with therapeutic activities/groups facilitated by trained Day Treatment staff
Service Type
Duration: Year-round, minimum of three hours per day, operating primarily at licensed sites with community outings as needed
Educational Services
Coordination: With Local Education Agency (LEA) for children unable to benefit from traditional school settings, ensuring therapeutic support during educational services
Program Objectives
Improvements: Enhanced social, emotional, and behavioral functioning
Integration: Successful reintegration into appropriate educational or vocational settings
Reduction: Decreased mental health symptoms and behaviors requiring juvenile justice involvement.
Enhancement: Improved communication and problem-solving skills.
Self-Management: Increased ability to identify and manage triggers and symptoms, reducing crisis episodes.
Recovery Engagement: Active participation in the recovery process.
Residential Stability: Maintenance in a family or community-based setting.
Support Utilization: Increased use of natural and social supports
Staff
Team Approach: Led by a Program Manager (Qualified Professional) with licensed or associate-level professionals for therapeutic services.
Staff Ratio: 1 Qualified Professional per 6 children, with additional support as required.
Training: Includes Handle with Care (HWC), Crisis Response, PersonCentered Thinking, System of Care (SOC) Child and Family Team training, and AYN’s NMT Model of Care training.
Supervision: Regular supervision and Model of Care Observations, with feedback provided to ensure effective implementation of the care model
Documentation
Progress Notes: Daily documentation in EchoVantage, including interventions and reasons for absence
Case Notes: For case management communications.
Clinician Notes: For documenting clinical interventions.
Case Management and Transition Planning
Monthly Meetings: With the Child and Family Team to review and update the PCP, focusing on improving client functioning and transitioning to less intensive services.
Discharge Planning: Begins at admission, coordinated with local supports and community providers, with regular reviews and adjustments based on client progress.
Clinical Outcomes
ACORN: ACORN measurement-informed care tool provided to the client and/or caregiver for feedback each month. The results are reviewed at each CFT meeting and recorded within the PCP
CGAS: CGAS by the licensed therapist at admission and discharge
Referrals
Sources: Referrals accepted from schools, agencies, physicians, mental health providers, social workers, juvenile justice workers, and families.
I A DiscoverAYNConnect,yourcomprehensiveemployeeresourcehub designedtostreamlinecollaborationandinformationaccessacross ourorganization.
KeyFeatures:
IntelligentDocumentSearch:Navigateourvastinformation landscapewithease.Ourrobustsearchfunctionallowsyouto quicklylocatedocumentsusingkeywordsorspecifictitles.
CentralizedResourceFolder:Accessourcollaborativedocument library,whereinterdepartmentalfilesharingbecomeseffortless. PoliciesandProcedures:Neverwonderwheretofindcritical informationagain.Accessallagencypoliciesandproceduresin onecentralized,easy-to-navigatelocation.
DedicatedTeamSites:Eachdepartmentenjoysatailoreddigital spaceforfilestorageandteamwork,enhancingproductivityand organization.
AYNStream:UnlockthefullpotentialofAYNConnectwithlive streamsandvideotutorials,ensuringyou'realwaysup-to-speed withourlatestfeatures.
VivaEngage:YourCommunicationPowerhouseStayconnected withcolleaguesthroughthisdynamicplatformforannouncements, discussions,andtimelyupdates.
AYNConnectisn'tjustatool;it'syourgatewaytoamoreefficient, collaborative,andinformedworkexperience Embracethefutureof workplaceconnectivitywithAYNConnect–whereinformationmeets innovation.
POLICIES & PROCEDURES
AGENCY WIDE
AGENCY POLICIES
At Alexander Youth Network, we provide top-quality care through comprehensive policies ensuring safety and consistency Visit our Policies & Procedures page on AYN Connect for more information
Access Our Policies Instantly!
Get to know our agency policies in no time Simply click the folder to your left and find all the important guidelines at your fingertips.
Agency Policies
Click Here
Employee Handbook Behavior Healthcare Policies IT Policy
AGENCY PROCEDURES
Need to find our Agency Procedures?
Click the folder to your left and access all our Agency Procedures instantly!
CCA and Reassessment Procedure
Emergency and Inpatient Notifications
Agency Procedures
Click Here
IHAP Procedure
Handle with Care Physical Intervention
Emergency and Inpatient Notifications
PROGRAM PROCEDURES
DAY TREATMENT
PROGRAM PROCEDURES
Program Procedures is designed to assist our staff in efficiently accessing and implementing essential protocols within tour Day Treatment Program. By following these procedures, we collectively contribute to delivering the best possible care and services to the youth under our care.
DISCOVER DAY TREATMENT PROGRAM PROCEDURES STREAMLINED!
Simply click the folder to your right to access the streamlined Day Treatment Program Procedures!
Here are some of the most frequently used procedures:
ClientAttendance Streamlined
Planned RI Process Streamlined
PRNCoverageInDayTreatment Streamlined
TherapyServicesInDay Treatment Streamlined
DayTreatment Procedures Click Here
Procedures Streamlined Click Here
DayTreatmentProgramExpectations Streamlined
Medication Administration in Day Treatment Streamlined
AYN Connect
Resource Folder
Welcome to AYN Connect's Resource Folder, designed to support all staff with comprehensive departmental information, standardized templates, checklists, forms, best practices, and training materials This centralized hub ensures you have the tools and resources needed for success. Our goal is to equip you for excellence and enhance our mission
Resource Folder
Day Treatment
Welcome to the Day Treatment Resource Folder! Here, you'll find essential tools, guidelines, templates, checklists, forms, and training materials tailored for the Day Treatment program Access and contribute valuable resources to empower your team and support our mission effectively.
DayTreatment Resources Click Here
Explore the Top Day Treatment Resources Available Inside!
Admission to Discharge List
Coordination of Care - Case Management Documentation
Day Treatment Referral Process
Group Supervision Form
Medication Administration Training Checklist
Medication Release of Responsibility - Day Tx
NCTOPPS Instructions for new user
Referral guide for schools
Enviroment of Care EOC
The EOC is a comprehensive approach to safety and well-being within our organization
KEYPOINTSINCLUDE
SafetyPhilosophy
Highestsafetystandardsinall operations
Safetyiseveryone'sresponsibility
Preventionofinjuryandillnessisa primarygoal
EOCCommittee
Assistsinimplementingcampus safetyplans,policies,and procedures
Develops,implements,and evaluatesthesafetyprogram
Aimstocreateandmaintaina safety-consciousenvironment Principles:
Allinjuriesandaccidentsare preventable
Safetyisthefirstconsiderationinall workplaceactions
Writtensafetyplansareessential
Off-jobsafetyawarenessis encouraged
EmployeeExpectations
Followallsafetyprogramaspects
Contributetoasafe,organized,and efficientworkplace
Knowandfollowwrittensafety plans
Suggestimprovementstothesafety program
Enviroment of Care Resources
Explore the top resources!
Discharge Resources Safety Plan
Field Trip Permission Form
At Alexander Youth Network, we use EchoVantage to streamline our operations and ensure we provide the best care possible. EchoVantage is an advanced electronic health record (EHR) system designed specifically for behavioral health organizations, and it's a key tool in our daily work.
WhatisEchoVantage?
EchoVantage is a comprehensive EHR system that integrates various aspects of client management, documentation, billing, and reporting. It helps us maintain accurate and up-to-date client records, manage appointments, and ensure compliance with industry standards and regulations.
KeyUses
ClientManagement:Maintaindetailedclientprofilesandtreatmentplans.
Scheduling:Manageandcoordinateappointments.
Documentation:RecordSessions,ProgressNotes,andIncidentReport
Billing:Automatebillingandclaimssubmission.
Reporting:Generatereportsforperformancetrackingandcompliance
EchoVantage Videos Tutorials
AYN Stream - EchoVantage
Visit our playlist on AYN Stream, you'll find a collection of recordings that offer: Guidance and Support: Step-by-step video guides on logging in, troubleshooting, and using new updates.
New Feature Explanations: Detailed breakdowns of the latest EchoVantage features. Assessment and Note Guides: Comprehensive tutorials on conducting assessments and managing notes effectively.
Need Support? Ask AlexAI
Create a Ticket
Click"OpenaNewTicket" 5 SelectSupportTeam:Clicktherightteam
&Attachfilesifneeded
Restart & Quit Commands
StartingaConversation:Type"restart"toclearpreviouschatsandstart fresh.
EndingaConversation:Type"quit"toproperlyendtheconversation
SwitchingTopics:Type"quit"toendthecurrenttopic,then"restart"to beginanewone Thiskeepsthechatbotontrack
EXAI DEMO
Paycom is a comprehensive and user-friendly
HRIS solution where we complete HR processes (submitting timesheets / time off requests, viewing benefits, etc.)
Learn more: AYN Connect: Paycom
Click Here: Employee Self-Service Login
Need Help? Visit Paycom’s Help Center
Paycom offers a comprehensive Knowledge Base with 125 articles and guides on features and troubleshooting Additionally, there are 123 step-bystep instructional videos and FAQs addressing common questions on various topics.
Examples of tutorials in Paycom’s Help Center:
Benefits: Show Me How: to Enroll in Benefits
Paycom Basics: Payroll: Show Me How: to Approve My Check (Mobile)
Payroll: Show Me How: to Set Up My Direct Deposit
Time Management: Show Me How: to Approve My Timecard
Time Management: Show Me How: to Submit a Punch Change Request
Time-Off Requests: Show Me How: to Request Time Off (Video)
Scheduling: Show Me How: to Review My Schedule
Scheduling: Show Me How: to Offer and Pick Up Shifts
Click Here: Show Me How to Download the iOS App
Click Here: Show Me How to Download the Android App
The Playbook
Next Steps
Thank you for taking the time to read through our Day Treatment Program Playbook We hope this resource has provided you with clear expectations, useful guidelines, and valuable insights to help you thrive in your role If you have any questions please contact your manager, search the Day Treatment SharePoint site, or ask AlexAI for assistance.
Recap of Key Points
Program Expectations: Understand the standards and responsibilities for Day Treatment staff.
Streamlined Procedures: Follow the outlined processes for efficient and effective operations.
Resources and Tools: Access the tools and information you need to succeed.
Your Role in Our Mission
Each member of our team plays a vital role in achieving our mission to provide exceptional care and support to those we serve. Your dedication, professionalism, and compassion make a significant impact
Stay Connected
For ongoing support and updates, stay connected through: Microsoft Teams: Join discussions, ask questions, and share insights
SharePoint: Access the latest documents, updates, and resources.
Stream Videos: Watch quick demos and tutorials for visual guidance.
Looking Forward
We are excited to have you as part of our team and look forward to your contributions. Together, we can achieve excellence and make a difference in the lives of those we serve.
Thank you, Alexander Youth Network
THE PLAYBOOK Empowering Our Team with Clear Goals and Collaborative Success