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GLASTON MULTI’ARISSER
Award-winning fabricator CHGA on using Soft Tech V6
ARCHITECTURAL GLASS - ARRISING ON THE HIGHEST LEVEL
Coast & Hinterland Glass & Aluminium (CHGA)
We met up with CHGA owner Alex McMaster, to discuss how using Soft Tech V6 software through their supplier AWS (Architectural Window Systems), helped contribute to the success of their 2021 AGWA Highly Commended Award winning project in Pelican Waters. Head Estimator, Reilly Bauer also joined the discussion. Between them, they came up with the following 4 points when discussing using Soft Tech V6 software to consistently meet customer requirements: 1. Quality and Quote Accuracy
3. Integration
CHGA input data into Soft Tech V6 to check that all the quote items are compliant, meeting rating requirements such as wind loads. This ensures their team are confident that the products are correctly specified for the project. Accurate pricing is also a very important factor. “With the crazy price rises lately, if we weren’t up to date with pricing, I’d be behind the eight ball – daily! V6 gives us greater confidence in our quoting,” says Alex.
It’s very important to CHGA that Soft Tech V6 integrates with the AWS systems. “Integration with the ESP System at AWS is a major advantage for us,” says Alex. ESP software through AWS is a very powerful tool that helps them to see how the project progresses from quoting, right through to the finish. The ability to integrate systems saves time as there is no need to duplicate data when moving between the different systems. Everything is accessed via one true source of data.
2. Ability to make changes as required On some occasions, there is a need to make changes to a quote after a site visit. CHGA liked that it is not difficult to change the shape or size of a window to conform, or swap items to suit rating requirements. Alex mentioned “V6 holds all the AWS products so we can swap and change very quickly to suit the ratings. In this project, we had 618 doors throughout the house, but in the upstairs, a 618 door wouldn’t couple to the radius fixed panels above, so it wouldn’t comply. We were able to easily change this to a 704 door for the architect, builder, and owner to review.”
With the new arrissing machine MULTI’ARRISSER, Glaston launched a fast and user-friendly solution for high-quality arrissing of straight glass edges. Glaston still excels in the proven cup wheel technology guaranteeing the best arrissing quality at low operating costs. The cup wheels adapt individually to different edge geometries of rectangular and shaped formats. In general, Glaston’s cup wheel technology has a 5-10 times longer lifetime than other systems, which leads to higher productivity. One cup wheel is used for multiple functions: arrissing of the edge, basic edge planing, and corner dubbing. Additionally, the cup wheels allow a maximum arrissing speed of 60 m/min and makes the MULTI’ARRISSER the fastest single-head machine worldwide.
4. Support and Training AWS offers CHGA Tier 1 support, but they know if AWS isn’t able to resolve their issue, the Soft Tech support team is available to help. Alex says “support is a big thing for us, huge! If there is drama, you are just a phone call away. We’ll hit up AWS first and they generally knock it on the head 99% of the time, but if they’re not able to, we know that you guys are right there behind us to back us up.” Reilly also added, “it’s great software, I use it pretty much 10 hours a day. I’ve gone from not knowing it at all to knowing it inside and out. Learning from the team at AWS, through courses, and just working in it. I’m VERY confident now.”
Coast & Hinterland Glass & Aluminium (CHGA) | www.chga.com.au
Premium low-E glass can be processed without any contact with the coated surface. Due to its compact design, the MULTI’ARRISSER requires a small footprint. It can be used as a stand-alone solution or can be integrated into an IG production line while offering a wide range of applications in tempered, laminated, or IG manufacturing. For more information, visit www.glaston.net.
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If you’d like to understand how Soft Tech V6 can help you manage your window and door manufacturing business, visit us at www.softtech.com to request a free demo.
BUILTVIEW
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